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Believe I may have an issue


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3 replies to this topic

#1 PatL

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Posted 27 May 2015 - 06:21 PM

So this is my scenario. Over the last several days I have noticed that after several hours of leaving my computer running just idle the memory usage goes from 38% to around 70% with highest amount of memory being used at the time of its peak being 81mb for the MBAMService. Is there a possibility I may be infected by something that's hiding out in my system? At start up the MBAMService doesn't seem to take too much memory, so I don't know what to think or do in this scenario any and all help is again greatly appreciated, thank you. 



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#2 ransomwolf

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Posted 28 May 2015 - 07:37 AM

Are you using Malwarebytes Antimalware premium (with real time protection on)?


Edited by ransomwolf, 28 May 2015 - 07:38 AM.


#3 boopme

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Posted 28 May 2015 - 11:45 AM

Also, run these...

Did you run the MBAM scan?

3Al62Pm.pngMiniToolBox
  • Please download MiniToolBox, save it to your desktop and run it.
  • Checkmark the following checkboxes:
    • Flush DNS
    • Report IE Proxy Settings
    • Reset IE Proxy Settings
    • Report FF Proxy Settings
    • Reset FF Proxy Settings
    • List content of Hosts
    • List IP configuration
    • List Winsock Entries
    • List last 10 Event Viewer log
    • List Installed Programs
    • List Users, Partitions and Memory size.
  • Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run. Note: When using "Reset FF Proxy Settings" option Firefox should be closed.
zcMPezJ.pngAdwCleaner
  • Please download AdwCleaner by Xplode and save to your Desktop.
  • Double click on AdwCleaner.exe to run the tool. Vista/Windows 7/8 users right-click and select Run As Administrator
  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • After the scan has finished, click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
  • The contents of the log file may be confusing. Unless you see a program name that you know should not be removed, don't worry about it. If you see an entry you want to keep, let me know about it.
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool.
lv0mVRW.pngJunkware Removal Tool
  • Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
cvMlKv6.pngESET Online Scanner
  • Hold down Control and click on this link to open ESET Online Scanner in a new window.
  • Click the esetonlinebtn.png button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
  • Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
  • Double click on the esetsmartinstaller_enu.png icon on your desktop.
  • Check "YES, I accept the Terms of Use."
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Under scan settings, check "Scan Archives" and "Remove found threats"
  • Click Advanced settings and select the following:
    • Scan potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click List Threats
  • Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Click the Back button.
  • Click the Finish button.
  • NOTE: Sometimes if ESET finds no infections it will not create a log.

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#4 PatL

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Posted 28 May 2015 - 08:19 PM

Well, here's the update. Before I shut down last night I attempted to update my drivers using this program http://sourceforge.net/projects/snappy-driver-installer/ and it made my computer load into the starting Windows screen an crash. All my restore are gone and using the Recovery Environment (I am able to log in on it as my User account on it was unable even with a Windows 7 Install disk to repair the boot problem. So it's now at a repair shop where we are attempting to recover my data then reformat the drive i think. Thank you all for your suggestions and advice. I will keep you posted if anything changes.






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