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browser redirects on Opera and firefox


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#1 paul88ks

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Posted 27 May 2015 - 05:25 PM

I am working on a friends computer.Last night  removed  62 viruses and 13 malware programs. Computer is running pretty well now except for browser redirects and unwanted adware. This is preventing the computer from general browsing.

 

I used Emsissoft Emergency kit  and malwarebytes to remove the viruses,but need some helpwith these pesky redirects. Client computer is Windows 7 Home premium.

 

I had to download all these tools from my computer on a flash drive because i couldn't get any executable to run because of virus infection. i also removed all suspicious programs like coupons.com discount deals.com etc. but I still can't finf the culprit that is causing this. Any help would be greatly appreciated!



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#2 paul88ks

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Posted 29 May 2015 - 12:12 AM

Update- after running Malwarebytes for a second pass it identified 162 additional threats.I don't know why it didn't catch them on the first go round.Anyway,the client's computer is completely clean .He was not aware that his antivirus software had expired. I found nearly 300 threats on his computer.O- and he has Antivirus and anti malware installed now-

 

I told him is he let his protection lapse I would NOT fix his computer again. Problem solved!



#3 satchfan

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Posted 29 May 2015 - 05:13 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.

My help is always free of charge. If you are happy with the help provided, if you wish you can make a donation to buy me a beer.





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