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Unable to access BIOS during P.O.S.T.

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#1 Bewildered_Bob


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Posted 27 May 2015 - 10:09 AM

This custom-made PC was initially loaded with Windows 8 which has been successfully replaced with Win 7 Home. Windows Defender Offline had been installed on: (1) bootable CD and (2) bootable flash drive to allow recovery from a system failure. All worked well until recently. But now it will not allow changing the boot sequence to either CD or flash drive by pressing either F11 or "delete" key; instead it consistently boots Win 7 from HD only.


Part 2 of the problem is in Windows. This cannot be fixed until all Win updates are downloaded and installed but this cannot be done possibly due to malware or config err. So it is possible that a reload of Win 7 from CD is needed however pressing the appropriate function key (F11)  fails to allow access to the CD/DVD drive during POST.


Any help will be GREATLY APPRECIATED. Thanx.


Bewildered Bob

Edited by Bewildered_Bob, 27 May 2015 - 10:11 AM.

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#2 hamluis



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Posted 27 May 2015 - 02:07 PM

Does the Delete key allow entry to BIOS?


If so, can you set optical drive as first boot device?


Why the mention of "possible malware"?



#3 dc3


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Posted 27 May 2015 - 02:41 PM

Please download and install Speccy to provide us with information about your computer.  Clicking on this link will automatically initiate the download. 
When Speccy opens you will see a screen similar to the one below.
Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.
The following screen will appear, click on Yes.
The following screen will appear, click on Copy to Clipboard.
In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.





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