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Windows 7 machine trouble: FRST and AdwCleaner logs


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#1 henrykushinger

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Posted 27 May 2015 - 06:14 AM

Well, my last topic (found here: http://www.bleepingcomputer.com/forums/t/574099/frst-logs-serious-trouble-with-my-win7-machine-no-idea-whats-going-on-help/#entry3688516 ) was closed while I was travelling, so I'm starting a new one. All relevant information about my problem can be found in the old topic, which was closed because I didn't reply quickly enough. I followed the user nasdaq's advice and ran the fixlist.txt file with FRST, then ran AdwCleaner. Attached are all my logs, text files and such. Please let me know if there is any other relevant information I can provide.

Update: as of right now, this did not fix my problem. The computer is still unable to update, is still randomly freezing and crashing, and every time I restart the MSE service is missing even if I replace it before restart. The time also keeps getting set one hour faster every restart.

Attached Files


Edited by henrykushinger, 27 May 2015 - 06:57 AM.


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#2 nasdaq

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Posted 27 May 2015 - 07:32 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Open notepad (Start =>All Programs => Accessories => Notepad). Please copy the entire contents of the code box below.


start

CreateRestorePoint:
CloseProcesses:

(Hola Networks Ltd.) C:\Program Files\Hola\app\hola_svc.exe
(Hola Networks Ltd.) C:\Program Files\Hola\app\hola_updater.exe
HKLM\...\Run: [] => [X]
HKLM\...\Run: [hola] => C:\Program Files\Hola\app\hola.exe [1657320 2015-03-16] ()
Winlogon\Notify\igfxcui: igfxdev.dll [X]
ShortcutTarget: Omnimo.lnk -> C:\Users\Owner\Documents\Rainmeter\Skins\WP7\@Resources\Common\Settings\Omnimo.exe (No File)
ShellIconOverlayIdentifiers: [00avast] -> {472083B0-C522-11CF-8763-00608CC02F24} =>  No File
CHR HKLM\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION
SearchScopes: HKU\S-1-5-21-961420435-3765887711-727864205-1001 -> {071618A7-3FAC-4376-94FE-0AB09F6E955B} URL = http://www.istartsurf.com/web/?utm_source=b&utm_medium=smt&utm_campaign=install_ie&utm_content=ds&from=smt&uid=SamsungXSSDX840XEVOX500GB_S1DHNSAF690780E&ts=1428332988&type=default&q={searchTerms}
SearchScopes: HKU\S-1-5-21-961420435-3765887711-727864205-1001 -> {2023ECEC-E06A-4372-A1C7-0B49F9E0FFF0} URL = http://www.istartsurf.com/web/?utm_source=b&utm_medium=smt&utm_campaign=install_ie&utm_content=ds&from=smt&uid=SamsungXSSDX840XEVOX500GB_S1DHNSAF690780E&ts=1428332988&type=default&q={searchTerms}
SearchScopes: HKU\S-1-5-21-961420435-3765887711-727864205-1001 -> {4341F810-29AA-46B5-8E12-19707E891DF9} URL = http://www.istartsurf.com/web/?utm_source=b&utm_medium=smt&utm_campaign=install_ie&utm_content=ds&from=smt&uid=SamsungXSSDX840XEVOX500GB_S1DHNSAF690780E&ts=1428332988&type=default&q={searchTerms}
SearchScopes: HKU\S-1-5-21-961420435-3765887711-727864205-1001 -> {6A1806CD-94D4-4689-BA73-E35EA1EA9990} URL = http://www.istartsurf.com/web/?utm_source=b&utm_medium=smt&utm_campaign=install_ie&utm_content=ds&from=smt&uid=SamsungXSSDX840XEVOX500GB_S1DHNSAF690780E&ts=1428332988&type=default&q={searchTerms}
SearchScopes: HKU\S-1-5-21-961420435-3765887711-727864205-1001 -> {8C507D6F-B376-48FD-9119-2B8BDA12F280} URL = http://www.istartsurf.com/web/?utm_source=b&utm_medium=smt&utm_campaign=install_ie&utm_content=ds&from=smt&uid=SamsungXSSDX840XEVOX500GB_S1DHNSAF690780E&ts=1428332988&type=default&q={searchTerms}
SearchScopes: HKU\S-1-5-21-961420435-3765887711-727864205-1001 -> {E733165D-CBCF-4FDA-883E-ADEF965B476C} URL = http://www.istartsurf.com/web/?utm_source=b&utm_medium=smt&utm_campaign=install_ie&utm_content=ds&from=smt&uid=SamsungXSSDX840XEVOX500GB_S1DHNSAF690780E&ts=1428332988&type=default&q={searchTerms}
BHO: TrueSuite Website Log On -> {8590886E-EC8C-43C1-A32C-E4C2B0B6395B} -> C:\Program Files\AuthenTec TrueSuite\x86\IEBHO.dll No File
BHO: No Name -> {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} ->  No File
BHO: Windows Live ID Sign-in Helper -> {9030D464-4C02-4ABF-8ECC-5164760863C6} -> C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll No File
BHO-x32: No Name -> {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} ->  No File
BHO-x32: No Name -> {8590886E-EC8C-43C1-A32C-E4C2B0B6395B} ->  No File
BHO-x32: No Name -> {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} ->  No File
BHO-x32: No Name -> {9030D464-4C02-4ABF-8ECC-5164760863C6} ->  No File
BHO-x32: No Name -> {DBC80044-A445-435b-BC74-9C25C1C588A9} ->  No File
Toolbar: HKLM - avast! WebRep - {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} -  No File
Toolbar: HKU\S-1-5-21-961420435-3765887711-727864205-1001 -> No Name - {2318C2B1-4965-11D4-9B18-009027A5CD4F} -  No File
FF Plugin: @microsoft.com/GENUINE -> disabled No File
FF Plugin-x32: @microsoft.com/GENUINE -> disabled No File
FF Plugin HKU\S-1-5-21-961420435-3765887711-727864205-1001: @hola.org/vlc,version=1.6.732 -> \firefox\app\vlc [2015-02-20] ()
CHR HKLM-x32\...\Chrome\Extension: [gomekmidlodglbbmalcneegieacbdmki] - C:\Program Files\AVAST Software\Avast\WebRep\Chrome\aswWebRepChrome.crx [Not Found]
R2 hola_svc; C:\Program Files\Hola\app\hola_svc.exe [7749096 2015-03-16] (Hola Networks Ltd.)
R2 hola_updater; C:\Program Files\Hola\app\hola_updater.exe [7459304 2015-02-04] (Hola Networks Ltd.)
S2 APNMCP; "C:\Program Files (x86)\AskPartnerNetwork\Toolbar\apnmcp.exe" [X]
S2 gupdate; "C:\Program Files (x86)\Google\Update\GoogleUpdate.exe" /svc [X]
S3 gupdatem; "C:\Program Files (x86)\Google\Update\GoogleUpdate.exe" /medsvc [X]
S3 Origin Client Service; C:\Program Files (x86)\Origin\OriginClientService.exe [X]
S3 btmaux; system32\DRIVERS\btmaux.sys [X]
C:\Program Files\Hola
C:\Users\Owner\AppData\Local\Hola
Task: {1AE4F0FD-74DF-403B-BF4E-268D6D99BDA9} - \WindApp Update No Task File <==== ATTENTION
Task: {75961B5B-CFBC-4209-A6A6-B6B9EB75AB45} - \BackgroundContainer Startup Task No Task File <==== ATTENTION
Task: {75F87630-9B71-49AD-B73B-E27EAA2C2DD2} - \Selection Tools Update No Task File <==== ATTENTION
Task: {939C3D5B-9907-4279-835C-4A4F7CCE2DDC} - System32\Tasks\DefaultCheck => c:\Users\All Users\dtdata\R002.exe [2014-11-04] () <==== ATTENTION
Task: {DD682F2D-3258-4F9F-8A43-4C849C73D1BC} - System32\Tasks\DefaultReg => c:\Users\All Users\dtdata\R001.exe [2014-11-04] () <==== ATTENTION
AlternateDataStreams: C:\Windows\SysWOW64\zlib.dll:DocumentSummaryInformation
AlternateDataStreams: C:\Windows\SysWOW64\zlib.dll:SummaryInformation
AlternateDataStreams: C:\Windows\SysWOW64\zlib.dll:{4c8cc155-6c1e-11d1-8e41-00c04fb9386d}

End
Save the files as fixlist.txt in the same folder where the Farbar tool is running from.
The location is listed in the 3rd line of the Farbar log you have submitted.

Run FRST and click Fix only once and wait.

Restart the computer normally to reset the registry.

The tool will create a log (Fixlog.txt) please post it to your reply.
===

How is the computer running now?

#3 nasdaq

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Posted 01 June 2015 - 07:03 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.




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