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Error message, Internet related, cannae find a fix!


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#1 Tankgrrrrl

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Posted 27 May 2015 - 03:07 AM

Not all the time, but too much of the time (esp. as I work from home), I am getting THIS error message and am unable to access all/most websites:

 

"Your computer appears to be correctly configured, but the device or resource (www.microsoft.com) is not responding."

 

The computer also often runs slow just before this problem hits and the above message comes up when I run the troubleshooter.

 

I use CCleaner and Malwarebytes regularly. (Avira has refused to update since this issue started, too.)

I moved house recently: had landlord's BT service first 10 days with no issues; when transferred over to Plusnet, issues started and have not stopped. May of course be coincidence. Hmm.  :unsure:

 

In addition to cleaning and anti-malware-ing and stuff, I've cleared the cache, done those things I don't understand but which are recommended which involve releasing and renewing ipconfig and other related cmds, and even carried out a system restore as I wondered if it was related to that problematic batch of windows updates in mid-May.

 

The system restore got rid of the issue for a good few days, but it's been back again - just the same - for the last few...

 

Any ideas, please? Thank you for reading. 


Edited by Tankgrrrrl, 27 May 2015 - 05:39 AM.


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#2 Angoid

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Posted 27 May 2015 - 04:52 AM

Hi Tankgrrrrl,

 

A quick Google search got me here:

http://answers.microsoft.com/en-us/windows/forum/windows_8-networking/your-computer-appears-to-be-correctly-configured/7f17002a-e301-48be-ae76-9f45ffa60874

 

Take a look at the solutions provided there and let us know if it helps at all!


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#3 Tankgrrrrl

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Posted 27 May 2015 - 05:02 AM

Thank you very much for your reply. I shall try Method 2 from that post - it sounds promising... (I've tried the other 2, but then I also failed to locate this post despite searching the microsoft.com forums!!!).

 

Will post here if it works out  :wink:



#4 Tankgrrrrl

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Posted 27 May 2015 - 05:37 AM

Nooooo! Did it. It worked fine for a bit. But now the same problem is back already (...and yes, I did method 1 (for the umpteenth time) and also Method 3, just to be thorough...)

 

I have a tried quite a few things. It always seem okay for a bit, then slow/won't load some pages (or only loads them partially), then ultimately pages won't load at all and the troubleshooter tells me what I wrote in my OP here... any further ideas welcome.

 

Thank you!






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