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BSOD after interrupting chkdsk: error 0xc000000f


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#1 james.z

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Posted 26 May 2015 - 10:00 PM

Yesterday, I started up my computer and chkdsk was running. Believing it wouldn't take longer than a hour, I let it check files. Desperately wanting to use my computer, I took a risk to restart the computer by holding the power button, which ended in up with the BSOD. I'm guessing the chkdsk had deleted or changing some important files when I turned it off.

Windows failed to start. A recent hardware or software change might be the 
cause. To fix the problem:

1. Insert your windows installation disc and restart your computer. 
2. Choose your language settings, and then click "Next."
3. Click "Repair your computer."

If you do not have this disc, contact your system administrator or computer 
manufacturer for assistance. 

File: \Boot\BCD

Status: 0xc000000f

Info: An error occurred while attempting to read the boot configuration data.



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#2 jcgriff2

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Posted 26 May 2015 - 10:33 PM

Hi -

 

Sorry to hear about this. More than likely, the early termination of chkdsk likely caused this problem.  Why were you running chkdsk?  Do you believe there is a problem with the hard drive or did Windows run chkdsk on its own?

 

See if you can boot into Recovery and run Windows System Restore.  You can also allow Windows to repair the system.

 

An "F" key, ESC, or combination of F keys should bring up the recovery partition, assuming your system has one.  If you bought the system with Windows pre-installed, it should have a recovery partition.

 

If you can't figure out how to boot into recovery, please post back with the system manufacturer and exact model number (if laptop,  turn it over & look on the bottom for a product/model number).  I can then attempt to find the owner's manual to find the boot-up Recovery key sequence.

 

The most common Recovery "F" key is F10.  Also try F12, F2.  If HP/Compaq, try pressing ESC during boot-up.

 

You could also try booting into Safemode -- press F8 key repeatedly during boot-up; select "Last known good configuration".  This would be the easiest to try first, but I'm not sure if the system will boot into Safemode with damaged boot configuration data.

 

Regards. . .

 

jcgriff2


Edited by jcgriff2, 26 May 2015 - 10:34 PM.

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#3 james.z

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Posted 27 May 2015 - 01:19 AM

Thanks for the quick reply. My brother was using te laptop on those days before it BSOD, so I'm not sure if the harddrive had any problem. But I know the windows always load up chkdsk during startups whenever we skipped it. We escaped the chkdsk a few times in the past but got tired of it popping up so we let it ran and carelessly stopped it.

I have tried pressing the keys mentioned but they dont seem to lead me to the recovery partition. Please guide me to it. The service tag is 3D404S1 and express service code is 7323131953.

Yeah, you are right. I couldnt get into the selection of safe mode when i pressed F8.

Edited by james.z, 27 May 2015 - 01:21 AM.


#4 jcgriff2

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Posted 27 May 2015 - 02:52 AM

Who is the manufacturer of the system?


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#5 james.z

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Posted 27 May 2015 - 10:40 AM

Dell

#6 jcgriff2

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Posted 27 May 2015 - 11:47 AM

Your system based on service tag - http://www.dell.com/support/home/us/en/dhs/product-support/servicetag/3D404S1/diagnose

 

The manual says to press F8 during boot-up - http://www.dell.com/support/article/us/en/19/SLN147555/EN


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#7 james.z

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Posted 27 May 2015 - 04:03 PM

When f8 is pressed, The BSOD error appears. But doesn't the f8 key get me into the safe mode boot selection?

#8 jcgriff2

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Posted 28 May 2015 - 01:54 AM

Only in Windows 7 & Vista.

 

F8 gone in Windows 8/8.1

 

Did you by any chance burn a set o recovery disc(s)?


Edited by jcgriff2, 28 May 2015 - 01:55 AM.

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#9 james.z

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Posted 28 May 2015 - 12:11 PM

Yes, I saved it onto an usb.

#10 jcgriff2

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Posted 28 May 2015 - 03:35 PM

Great!

 

Boot the system with it & see if you can get into Recovery.


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#11 james.z

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Posted 31 May 2015 - 07:08 PM

Nope, it doesnt work.



#12 james.z

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Posted 09 June 2015 - 05:02 PM

got into recovery, Windows found some problems but was unable to fix anything. I went on to try the other recovery tools and similiarly wasn't able to do anything.

 


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Edited by james.z, 09 June 2015 - 05:05 PM.





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