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Cannot set restore point in win 7


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29 replies to this topic

#1 Achaemenid

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Posted 26 May 2015 - 08:27 AM

Win 7 pro 64 bit. 

 

When I have tried to, I get the following message: 

"Restore point could not be created for the following reason:

 

The specified object was not found. 0x80043208"

 

I had just undergone extensive scans related to Windows shutting down during MSE antivirus scans. It no longer does that. 

 

Any help appreciated. 



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#2 Aura

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Posted 26 May 2015 - 08:39 AM

Hi Achaemenid :)

Are you sure the error code is 0x80043208? I think it's 0x80042308.

Click on the Windows Start Menu, then right-click on Computer and select Properties. From there, click on Advanced System Settings in the left pane. Go under the System Protection tab, and click on the Configure... button. From there, click on the Delete button to delete every single Restore Points created so far. Once done, select the Turn off system protection radio button and click on Apply. After that, click on Restore system settings and previous version of files (the first option) and click on Apply. After that, press on Win Key + R and enter services.msc, then press on Enter. Find the Volume Shadow Copy service in the list, right-click on it and select Stop. Once done, right-click on it again and select Start. After all this, restart your computer and try to create a new Restore Point.

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#3 Achaemenid

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Posted 26 May 2015 - 08:45 PM

Hi Achaemenid :)

Are you sure the error code is 0x80043208? I think it's 0x80042308.


You are right, it is ...42308
 

Click on the Windows Start Menu, then right-click on Computer and select Properties. From there, click on Advanced System Settings in the left pane. Go under the System Protection tab, and click on the Configure... button. From there, click on the Delete button to delete every single Restore Points created so far. Once done, select the Turn off system protection radio button and click on Apply. After that, click on Restore system settings and previous version of files (the first option) and click on Apply. After that, press on Win Key + R and enter services.msc, then press on Enter. Find the Volume Shadow Copy service in the list, right-click on it and select Stop. Once done, right-click on it again and select Start. After all this, restart your computer and try to create a new Restore Point.


This did not work. Should I just keep trying?

Some policy changes were made to IE when I was trying to fix a problem with Windows shutting down during virus scans.

http://www.bleepingcomputer.com/forums/t/570598/computer-shutting-down-during-antivirus-scan/page-2
here is that code. I don't know if this makes any difference.

"Hey,
Please open Notepad.exe. Make sure that you don't use any other software than Notepad.exe!
Copy and Paste the content of the codebox below into the empty textfile:

HKLM\SOFTWARE\Policies\Microsoft\Internet Explorer: Policy restriction <======= ATTENTION
HKU\.DEFAULT\SOFTWARE\Policies\Microsoft\Internet Explorer: Policy restriction <======= ATTENTION
HKU\S-1-5-21-1348773421-1561231600-761306792-1005\SOFTWARE\Policies\Microsoft\Internet Explorer: Policy restriction <======= ATTENTION
Toolbar: HKU\S-1-5-21-1348773421-1561231600-761306792-1005 -> No Name - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - No File
EmptyTemp:"

Edited by Achaemenid, 26 May 2015 - 08:57 PM.


#4 Aura

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Posted 26 May 2015 - 08:47 PM

Try to create a Restore Point two or three more times to make sure the errors are well logged in the Event Viewer, then follow the instructions below.

3Al62Pm.pngMiniToolBox
  • Download MiniToolBox and move the executable file to your Desktop;
  • Execute MiniToolBox and check the following options:
    • List Installed Programs;
    • List Last 10 Event Viewer Errors;
    • List Devices - Only Problems;
    • List Users, Partitions and Memory size;
      wNeKMCX.png
  • Once this is done, click on Go and wait for the scan to complete;
  • Once the scan is complete, a log will open. Please copy/paste the content of the output log in your next reply;

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#5 Achaemenid

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Posted 27 May 2015 - 11:23 AM

MiniToolBox by Farbar Version: 11-05-2015 01
Ran by g2 (administrator) on 27-05-2015 at 23:22:14
Running from "C:\Users\g2\Desktop"
Microsoft Windows 7 Professional Service Pack 1 (X64)
Model: VPCF1390X Manufacturer: Sony Corporation
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (05/27/2015 11:12:37 PM) (Source: Application Error) (User: )
Description: Faulting application name: NvStreamNetworkService.exe, version: 4.1.1943.6202, time stamp: 0x551399be
Faulting module name: NvStreamNetworkService.exe, version: 4.1.1943.6202, time stamp: 0x551399be
Exception code: 0xc0000005
Fault offset: 0x00000000004e920f
Faulting process id: 0xeac
Faulting application start time: 0xNvStreamNetworkService.exe0
Faulting application path: NvStreamNetworkService.exe1
Faulting module path: NvStreamNetworkService.exe2
Report Id: NvStreamNetworkService.exe3

Error: (05/27/2015 10:16:28 AM) (Source: Application Error) (User: )
Description: Faulting application name: NvStreamNetworkService.exe, version: 4.1.1943.6202, time stamp: 0x551399be
Faulting module name: NvStreamNetworkService.exe, version: 4.1.1943.6202, time stamp: 0x551399be
Exception code: 0xc0000005
Fault offset: 0x00000000004e920f
Faulting process id: 0xec0
Faulting application start time: 0xNvStreamNetworkService.exe0
Faulting application path: NvStreamNetworkService.exe1
Faulting module path: NvStreamNetworkService.exe2
Report Id: NvStreamNetworkService.exe3

Error: (05/27/2015 10:14:53 AM) (Source: Application Error) (User: )
Description: Faulting application name: VCAgent.exe, version: 8.4.2.12030, time stamp: 0x5476d099
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x000007fe9636b3f1
Faulting process id: 0xd74
Faulting application start time: 0xVCAgent.exe0
Faulting application path: VCAgent.exe1
Faulting module path: VCAgent.exe2
Report Id: VCAgent.exe3

Error: (05/27/2015 10:14:51 AM) (Source: .NET Runtime) (User: )
Description: Application: VCAgent.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.NullReferenceException
Stack:
at VCAgent.View.MainWindow.WindowProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
at System.Windows.Interop.HwndSource.PublicHooksFilterMessage(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
at MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
at MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32)
at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)
at MS.Win32.UnsafeNativeMethods.CallWindowProc(IntPtr, IntPtr, Int32, IntPtr, IntPtr)
at MS.Win32.UnsafeNativeMethods.CallWindowProc(IntPtr, IntPtr, Int32, IntPtr, IntPtr)
at MS.Win32.HwndSubclass.DefWndProcWrapper(IntPtr, Int32, IntPtr, IntPtr)
at MS.Win32.UnsafeNativeMethods.CallWindowProc(IntPtr, IntPtr, Int32, IntPtr, IntPtr)
at MS.Win32.UnsafeNativeMethods.CallWindowProc(IntPtr, IntPtr, Int32, IntPtr, IntPtr)
at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)
at MS.Win32.UnsafeNativeMethods.IntGetMessageW(System.Windows.Interop.MSG ByRef, System.Runtime.InteropServices.HandleRef, Int32, Int32)
at MS.Win32.UnsafeNativeMethods.IntGetMessageW(System.Windows.Interop.MSG ByRef, System.Runtime.InteropServices.HandleRef, Int32, Int32)
at System.Windows.Threading.Dispatcher.GetMessage(System.Windows.Interop.MSG ByRef, IntPtr, Int32, Int32)
at System.Windows.Threading.Dispatcher.PushFrameImpl(System.Windows.Threading.DispatcherFrame)
at System.Windows.Application.RunInternal(System.Windows.Window)
at System.Windows.Application.Run()
at VCAgent.App.Main()

Error: (05/27/2015 09:33:15 AM) (Source: Application Error) (User: )
Description: Faulting application name: NvStreamNetworkService.exe, version: 4.1.1943.6202, time stamp: 0x551399be
Faulting module name: NvStreamNetworkService.exe, version: 4.1.1943.6202, time stamp: 0x551399be
Exception code: 0xc0000005
Fault offset: 0x00000000004e920f
Faulting process id: 0xf10
Faulting application start time: 0xNvStreamNetworkService.exe0
Faulting application path: NvStreamNetworkService.exe1
Faulting module path: NvStreamNetworkService.exe2
Report Id: NvStreamNetworkService.exe3

Error: (05/27/2015 09:25:39 AM) (Source: Application Error) (User: )
Description: Faulting application name: NvStreamNetworkService.exe, version: 4.1.1943.6202, time stamp: 0x551399be
Faulting module name: NvStreamNetworkService.exe, version: 4.1.1943.6202, time stamp: 0x551399be
Exception code: 0xc0000005
Fault offset: 0x00000000004e920f
Faulting process id: 0xe58
Faulting application start time: 0xNvStreamNetworkService.exe0
Faulting application path: NvStreamNetworkService.exe1
Faulting module path: NvStreamNetworkService.exe2
Report Id: NvStreamNetworkService.exe3

Error: (05/27/2015 09:24:41 AM) (Source: Application Error) (User: )
Description: Faulting application name: VCAgent.exe, version: 8.4.2.12030, time stamp: 0x5476d099
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x000007fe96c1b301
Faulting process id: 0x10bc
Faulting application start time: 0xVCAgent.exe0
Faulting application path: VCAgent.exe1
Faulting module path: VCAgent.exe2
Report Id: VCAgent.exe3

Error: (05/27/2015 09:24:40 AM) (Source: .NET Runtime) (User: )
Description: Application: VCAgent.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.NullReferenceException
Stack:
at VCAgent.View.MainWindow.WindowProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
at System.Windows.Interop.HwndSource.PublicHooksFilterMessage(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
at MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
at MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32)
at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)
at MS.Win32.UnsafeNativeMethods.CallWindowProc(IntPtr, IntPtr, Int32, IntPtr, IntPtr)
at MS.Win32.UnsafeNativeMethods.CallWindowProc(IntPtr, IntPtr, Int32, IntPtr, IntPtr)
at MS.Win32.HwndSubclass.DefWndProcWrapper(IntPtr, Int32, IntPtr, IntPtr)
at MS.Win32.UnsafeNativeMethods.CallWindowProc(IntPtr, IntPtr, Int32, IntPtr, IntPtr)
at MS.Win32.UnsafeNativeMethods.CallWindowProc(IntPtr, IntPtr, Int32, IntPtr, IntPtr)
at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)
at MS.Win32.UnsafeNativeMethods.IntGetMessageW(System.Windows.Interop.MSG ByRef, System.Runtime.InteropServices.HandleRef, Int32, Int32)
at MS.Win32.UnsafeNativeMethods.IntGetMessageW(System.Windows.Interop.MSG ByRef, System.Runtime.InteropServices.HandleRef, Int32, Int32)
at System.Windows.Threading.Dispatcher.GetMessage(System.Windows.Interop.MSG ByRef, IntPtr, Int32, Int32)
at System.Windows.Threading.Dispatcher.PushFrameImpl(System.Windows.Threading.DispatcherFrame)
at System.Windows.Application.RunInternal(System.Windows.Window)
at System.Windows.Application.Run()
at VCAgent.App.Main()

Error: (05/27/2015 09:13:46 AM) (Source: Application Error) (User: )
Description: Faulting application name: NvStreamNetworkService.exe, version: 4.1.1943.6202, time stamp: 0x551399be
Faulting module name: NvStreamNetworkService.exe, version: 4.1.1943.6202, time stamp: 0x551399be
Exception code: 0xc0000005
Fault offset: 0x00000000004e920f
Faulting process id: 0x109c
Faulting application start time: 0xNvStreamNetworkService.exe0
Faulting application path: NvStreamNetworkService.exe1
Faulting module path: NvStreamNetworkService.exe2
Report Id: NvStreamNetworkService.exe3

Error: (05/27/2015 09:07:34 AM) (Source: Application Error) (User: )
Description: Faulting application name: VCAgent.exe, version: 8.4.2.12030, time stamp: 0x5476d099
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x000007fe96b0b3f1
Faulting process id: 0x12cc
Faulting application start time: 0xVCAgent.exe0
Faulting application path: VCAgent.exe1
Faulting module path: VCAgent.exe2
Report Id: VCAgent.exe3


System errors:
=============
Error: (05/27/2015 11:14:43 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Roxio Upnp Server 10 service to connect.

Error: (05/27/2015 11:12:18 PM) (Source: NETLOGON) (User: )
Description: This computer is configured as a member of a workgroup, not as
a member of a domain. The Netlogon service does not need to run in this
configuration.

Error: (05/27/2015 10:18:40 AM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Roxio Upnp Server 10 service to connect.

Error: (05/27/2015 10:18:24 AM) (Source: volsnap) (User: )
Description: The shadow copies of volume C: were aborted because of an IO failure on volume C:.

Error: (05/27/2015 10:15:38 AM) (Source: NETLOGON) (User: )
Description: This computer is configured as a member of a workgroup, not as
a member of a domain. The Netlogon service does not need to run in this
configuration.

Error: (05/27/2015 10:10:11 AM) (Source: volsnap) (User: )
Description: The shadow copies of volume C: were aborted because of an IO failure on volume C:.

Error: (05/27/2015 09:35:01 AM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Roxio Upnp Server 10 service to connect.

Error: (05/27/2015 09:34:47 AM) (Source: Server) (User: )
Description: The server could not bind to the transport \Device\NetBT_Tcpip_{DFCEFB80-BB55-447B-81AF-92826A8CB8D4} because another computer on the network has the same name. The server could not start.

Error: (05/27/2015 09:34:43 AM) (Source: Server) (User: )
Description: The server could not bind to the transport \Device\NetBT_Tcpip_{DFCEFB80-BB55-447B-81AF-92826A8CB8D4} because another computer on the network has the same name. The server could not start.

Error: (05/27/2015 09:34:10 AM) (Source: Server) (User: )
Description: The server could not bind to the transport \Device\NetBT_Tcpip_{DFCEFB80-BB55-447B-81AF-92826A8CB8D4} because another computer on the network has the same name. The server could not start.


Microsoft Office Sessions:
=========================
Error: (05/27/2015 11:12:37 PM) (Source: Application Error)(User: )
Description: NvStreamNetworkService.exe4.1.1943.6202551399beNvStreamNetworkService.exe4.1.1943.6202551399bec000000500000000004e920feac01d09897eca29ea3C:\Program Files\NVIDIA Corporation\NvStreamSrv\NvStreamNetworkService.exeC:\Program Files\NVIDIA Corporation\NvStreamSrv\NvStreamNetworkService.exe3044fb93-048b-11e5-9dec-c0f8daf303f6

Error: (05/27/2015 10:16:28 AM) (Source: Application Error)(User: )
Description: NvStreamNetworkService.exe4.1.1943.6202551399beNvStreamNetworkService.exe4.1.1943.6202551399bec000000500000000004e920fec001d0982b6df0e750C:\Program Files\NVIDIA Corporation\NvStreamSrv\NvStreamNetworkService.exeC:\Program Files\NVIDIA Corporation\NvStreamSrv\NvStreamNetworkService.exec327becb-041e-11e5-8e14-f0bf975a39df

Error: (05/27/2015 10:14:53 AM) (Source: Application Error)(User: )
Description: VCAgent.exe8.4.2.120305476d099unknown0.0.0.000000000c0000005000007fe9636b3f1d7401d0982628a49d89C:\Program Files\Sony\VAIO Care\VCAgent.exeunknown8a776f02-041e-11e5-84c7-f0bf975a39df

Error: (05/27/2015 10:14:51 AM) (Source: .NET Runtime)(User: )
Description: Application: VCAgent.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.NullReferenceException
Stack:
at VCAgent.View.MainWindow.WindowProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
at System.Windows.Interop.HwndSource.PublicHooksFilterMessage(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
at MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
at MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32)
at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)
at MS.Win32.UnsafeNativeMethods.CallWindowProc(IntPtr, IntPtr, Int32, IntPtr, IntPtr)
at MS.Win32.UnsafeNativeMethods.CallWindowProc(IntPtr, IntPtr, Int32, IntPtr, IntPtr)
at MS.Win32.HwndSubclass.DefWndProcWrapper(IntPtr, Int32, IntPtr, IntPtr)
at MS.Win32.UnsafeNativeMethods.CallWindowProc(IntPtr, IntPtr, Int32, IntPtr, IntPtr)
at MS.Win32.UnsafeNativeMethods.CallWindowProc(IntPtr, IntPtr, Int32, IntPtr, IntPtr)
at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)
at MS.Win32.UnsafeNativeMethods.IntGetMessageW(System.Windows.Interop.MSG ByRef, System.Runtime.InteropServices.HandleRef, Int32, Int32)
at MS.Win32.UnsafeNativeMethods.IntGetMessageW(System.Windows.Interop.MSG ByRef, System.Runtime.InteropServices.HandleRef, Int32, Int32)
at System.Windows.Threading.Dispatcher.GetMessage(System.Windows.Interop.MSG ByRef, IntPtr, Int32, Int32)
at System.Windows.Threading.Dispatcher.PushFrameImpl(System.Windows.Threading.DispatcherFrame)
at System.Windows.Application.RunInternal(System.Windows.Window)
at System.Windows.Application.Run()
at VCAgent.App.Main()

Error: (05/27/2015 09:33:15 AM) (Source: Application Error)(User: )
Description: NvStreamNetworkService.exe4.1.1943.6202551399beNvStreamNetworkService.exe4.1.1943.6202551399bec000000500000000004e920ff1001d0982564408dbeC:\Program Files\NVIDIA Corporation\NvStreamSrv\NvStreamNetworkService.exeC:\Program Files\NVIDIA Corporation\NvStreamSrv\NvStreamNetworkService.exeb9d94a97-0418-11e5-84c7-f0bf975a39df

Error: (05/27/2015 09:25:39 AM) (Source: Application Error)(User: )
Description: NvStreamNetworkService.exe4.1.1943.6202551399beNvStreamNetworkService.exe4.1.1943.6202551399bec000000500000000004e920fe5801d0982465a63558C:\Program Files\NVIDIA Corporation\NvStreamSrv\NvStreamNetworkService.exeC:\Program Files\NVIDIA Corporation\NvStreamSrv\NvStreamNetworkService.exea9ea6fdb-0417-11e5-94fe-f0bf975a39df

Error: (05/27/2015 09:24:41 AM) (Source: Application Error)(User: )
Description: VCAgent.exe8.4.2.120305476d099unknown0.0.0.000000000c0000005000007fe96c1b30110bc01d098236f738b4bC:\Program Files\Sony\VAIO Care\VCAgent.exeunknown86fea8df-0417-11e5-938a-c0f8daf303f6

Error: (05/27/2015 09:24:40 AM) (Source: .NET Runtime)(User: )
Description: Application: VCAgent.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.NullReferenceException
Stack:
at VCAgent.View.MainWindow.WindowProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
at System.Windows.Interop.HwndSource.PublicHooksFilterMessage(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
at MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
at MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32)
at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)
at MS.Win32.UnsafeNativeMethods.CallWindowProc(IntPtr, IntPtr, Int32, IntPtr, IntPtr)
at MS.Win32.UnsafeNativeMethods.CallWindowProc(IntPtr, IntPtr, Int32, IntPtr, IntPtr)
at MS.Win32.HwndSubclass.DefWndProcWrapper(IntPtr, Int32, IntPtr, IntPtr)
at MS.Win32.UnsafeNativeMethods.CallWindowProc(IntPtr, IntPtr, Int32, IntPtr, IntPtr)
at MS.Win32.UnsafeNativeMethods.CallWindowProc(IntPtr, IntPtr, Int32, IntPtr, IntPtr)
at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)
at MS.Win32.UnsafeNativeMethods.IntGetMessageW(System.Windows.Interop.MSG ByRef, System.Runtime.InteropServices.HandleRef, Int32, Int32)
at MS.Win32.UnsafeNativeMethods.IntGetMessageW(System.Windows.Interop.MSG ByRef, System.Runtime.InteropServices.HandleRef, Int32, Int32)
at System.Windows.Threading.Dispatcher.GetMessage(System.Windows.Interop.MSG ByRef, IntPtr, Int32, Int32)
at System.Windows.Threading.Dispatcher.PushFrameImpl(System.Windows.Threading.DispatcherFrame)
at System.Windows.Application.RunInternal(System.Windows.Window)
at System.Windows.Application.Run()
at VCAgent.App.Main()

Error: (05/27/2015 09:13:46 AM) (Source: Application Error)(User: )
Description: NvStreamNetworkService.exe4.1.1943.6202551399beNvStreamNetworkService.exe4.1.1943.6202551399bec000000500000000004e920f109c01d09822adf77e76C:\Program Files\NVIDIA Corporation\NvStreamSrv\NvStreamNetworkService.exeC:\Program Files\NVIDIA Corporation\NvStreamSrv\NvStreamNetworkService.exe00d026a6-0416-11e5-938a-c0f8daf303f6

Error: (05/27/2015 09:07:34 AM) (Source: Application Error)(User: )
Description: VCAgent.exe8.4.2.120305476d099unknown0.0.0.000000000c0000005000007fe96b0b3f112cc01d0981dfae655cfC:\Program Files\Sony\VAIO Care\VCAgent.exeunknown22f2b1f3-0415-11e5-956a-f0bf975a39df


=========================== Installed Programs ============================

µTorrent (HKCU\...\uTorrent) (Version: 3.4.3.40298 - BitTorrent Inc.)
7-Zip 9.20 (x64 edition) (HKLM\...\{23170F69-40C1-2702-0920-000001000000}) (Version: 9.20.00.0 - Igor Pavlov)
Adobe Acrobat 9 Standard (HKLM-x32\...\{AC76BA86-1033-0000-BA7E-000000000004}{AC76BA86-1033-0000-BA7E-000000000004}) (Version: 9.5.5 - Adobe Systems)
Adobe Acrobat 9.5.5 - CPSID_83708 (HKLM-x32\...\{AC76BA86-1033-0000-BA7E-000000000004}_955) (Version: - Adobe Systems Incorporated)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 16.0.0.245 - Adobe Systems Incorporated)
Adobe Flash Player 15 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 15.0.0.167 - Adobe Systems Incorporated)
Adobe Flash Player 17 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 17.0.0.169 - Adobe Systems Incorporated)
Adobe Premiere Elements 8.0 (HKLM-x32\...\PremElem80) (Version: 8.0 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.11) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.11 - Adobe Systems Incorporated)
Alps Pointing-device for VAIO (HKLM\...\{9F72EF8B-AEC9-4CA5-B483-143980AFD6FD}) (Version: - ALPS ELECTRIC CO., LTD.)
Apple Application Support (HKLM-x32\...\{A83279FD-CA4B-4206-9535-90974DE76654}) (Version: 2.1.5 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
Application Manager for VAIO (HKLM-x32\...\Application Manager for VAIO) (Version: - )
ArcSoft Magic-i Visual Effects 2 (HKLM-x32\...\{7BB90344-0647-468E-925A-7F69F7983421}) (Version: 2.0.1.115 - ArcSoft)
ArcSoft WebCam Companion 3 (HKLM-x32\...\{DE8AAC73-6D8D-483E-96EA-CAEDDADB9079}) (Version: 3.0.21.390 - ArcSoft)
Audacity 2.0.6 (HKLM-x32\...\Audacity_is1) (Version: 2.0.6 - Audacity Team)
Belarc Advisor 8.4 (HKLM-x32\...\Belarc Advisor) (Version: 8.4.0.0 - Belarc Inc.)
CCleaner (HKLM\...\CCleaner) (Version: 5.03 - Piriform)
Corel WinDVD (HKLM-x32\...\{5C1F18D2-F6B7-4242-B803-B5A78648185D}) (Version: 10.0.5.297 - Corel Inc.)
D3DX10 (HKLM-x32\...\{E09C4DB7-630C-4F06-A631-8EA7239923AF}) (Version: 15.4.2368.0902 - Microsoft) Hidden
doPDF (HKLM\...\{0FE87CD5-AC62-4850-8D4E-83A7007B026A}) (Version: 8.3.931 - Softland) Hidden
doPDF 8 (HKLM-x32\...\{75423e3b-84f6-490c-963a-225b18c16224}) (Version: 8.3.931 - Softland)
ESET Online Scanner v3 (HKLM-x32\...\ESET Online Scanner) (Version: - )
Evernote (HKLM-x32\...\{F761359C-9CED-45AE-9A51-9D6605CD55C4}) (Version: 3.5.4.2224 - Evernote Corp.)
FlashPeak SlimBrowser (HKLM-x32\...\SlimBrowser) (Version: 7.00.118 - FlashPeak Inc.)
Foxit Cloud (HKLM-x32\...\{41914D8B-9D6E-4764-A1F9-BC43FB6782C1}_is1) (Version: 2.1.32.905 - Foxit Software Inc.)
Foxit PhantomPDF Standard (HKLM-x32\...\{A652C696-8733-4681-820C-95465A19512B}) (Version: 6.2.1.618 - Foxit Corporation)
Foxit Reader (HKLM-x32\...\Foxit Reader_is1) (Version: 7.0.3.916 - Foxit Software Inc.)
Free Editor (HKLM\...\{1BF14E04-85DE-480C-9A04-EB36744C66B4}_is1) (Version: 2.0.3 - Blue Labs, LLC)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 43.0.2357.81 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.27.5 - Google Inc.) Hidden
Intel® Control Center (HKLM-x32\...\{F8A9085D-4C7A-41a9-8A77-C8998A96C421}) (Version: 1.2.1.1007 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM-x32\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 9.6.0.1014 - Intel Corporation)
Intel® Turbo Boost Technology Driver (HKLM-x32\...\{D6C630BF-8DBB-4042-8562-DC9A52CB6E7E}) (Version: 01.01.01.1007 - Intel Corporation)
Java 8 Update 25 (64-bit) (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F86418025F0}) (Version: 8.0.250 - Oracle Corporation)
Java 8 Update 25 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218025F0}) (Version: 8.0.250 - Oracle Corporation)
Junk Mail filter update (HKLM-x32\...\{1F6AB0E7-8CDD-4B93-8A23-AA9EB2FEFCE4}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
KeyScrambler (HKLM-x32\...\KeyScrambler) (Version: 3.6.0.0 - QFX Software Corporation)
LAME v3.99.3 (for Windows) (HKLM-x32\...\LAME_is1) (Version: - )
Malwarebytes Anti-Malware version 2.1.6.1022 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.1.6.1022 - Malwarebytes Corporation)
McGill English Dictionary of Rhyme & Verse Perfect 2.0 (HKLM-x32\...\McGill English Dictionary of Rhyme with VersePer~286A7AE6_is1) (Version: - Bryant McGill / McGill International)
Media Gallery (HKLM\...\{115B60D5-BBDB-490E-AF2E-064D37A3CE01}) (Version: 1.3.0 - Sony Corporation) Hidden
Media Gallery (HKLM\...\{202B76AB-1B21-434E-A289-788D767D3A7C}) (Version: 1.3.0 - Sony Corporation) Hidden
Media Gallery (HKLM-x32\...\{0F952661-0BFE-4D92-A50C-A8DD13DCEDFA}) (Version: 1.3.0.11220 - Sony Corporation) Hidden
Media Gallery (HKLM-x32\...\{97E0EB8D-8A24-47F9-9BFA-C45D65195957}) (Version: 1.3.0.11220 - Sony Corporation) Hidden
Media Gallery (HKLM-x32\...\{B8548B93-DE2D-4A98-874C-BDC9BFE7E4FF}) (Version: 1.3.0.11220 - Sony Corporation) Hidden
Microsoft .NET Framework 4.5.2 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.51209 - Microsoft Corporation)
Microsoft ASP.NET MVC 4 Runtime (HKLM-x32\...\{3FE312D5-B862-40CE-8E4E-A6D8ABF62736}) (Version: 4.0.40804.0 - Microsoft Corporation)
Microsoft Office 2010 (HKLM-x32\...\{95140000-0070-0000-0000-0000000FF1CE}) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft Office Click-to-Run 2010 (HKLM-x32\...\Office14.Click2Run) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft Office Starter 2010 - English (HKLM-x32\...\{90140011-0066-0409-0000-0000000FF1CE}) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft Security Essentials (HKLM\...\Microsoft Security Client) (Version: 4.8.204.0 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.40416.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft SQL Server Compact 3.5 SP2 ENU (HKLM-x32\...\{3A9FC03D-C685-4831-94CF-4EDFD3749497}) (Version: 3.5.8080.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.51106 (HKLM-x32\...\{8e70e4e1-06d7-470b-9f74-a51bef21088e}) (Version: 11.0.51106.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (HKLM-x32\...\{196467F1-C11F-4F76-858B-5812ADC83B94}) (Version: 4.30.2100.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB2758694) (HKLM-x32\...\{1D95BA90-F4F8-47EC-A882-441C99D30C1E}) (Version: 4.30.2117.0 - Microsoft Corporation)
novaPDF 8 add-in for Microsoft Office (x64) (HKLM\...\{FAC24D1F-3DF7-4A8F-8E3D-B80953E843A4}) (Version: 8.3.931 - Softland)
novaPDF 8 add-in for Microsoft Office (x86) (HKLM-x32\...\{2BB78D68-812E-4EEE-B63E-3442ABE5EF0C}) (Version: 8.3.931 - Softland)
novaPDF 8 Printer Driver (HKLM\...\{4AD311D4-D44F-478A-916D-51F327883792}) (Version: 8.3.931 - Softland)
novaPDF 8 SDK COM (x64) (HKLM\...\{F3836946-7615-418E-A0E6-611F80E9832D}) (Version: 8.3.931 - Softland)
novaPDF 8 SDK COM (x86) (HKLM-x32\...\{522153DA-9319-4E93-87BB-6632C85947F3}) (Version: 8.3.931 - Softland)
NVIDIA 3D Vision Driver 347.88 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.3DVision) (Version: 347.88 - NVIDIA Corporation)
NVIDIA GeForce Experience 2.4.1.21 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.GFExperience) (Version: 2.4.1.21 - NVIDIA Corporation)
NVIDIA Graphics Driver 347.88 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 347.88 - NVIDIA Corporation)
NVIDIA HD Audio Driver 1.3.33.0 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_HDAudio.Driver) (Version: 1.3.33.0 - NVIDIA Corporation)
NVIDIA PhysX System Software 9.14.0702 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.PhysX) (Version: 9.14.0702 - NVIDIA Corporation)
Oasis2Service (HKLM-x32\...\{E50FC5DB-7CBD-407D-A46E-0C13E45BC386}) (Version: 1.0.4 - DDNi)
OOBE (HKLM-x32\...\{1B500D37-E7CF-480B-8054-8A563594EC4E}) (Version: 3.10.0715 - Sony Corporation) Hidden
OpenOffice 4.0.1 (HKLM-x32\...\{47F460DA-D1BE-4D85-8DF2-AA1F31D3445F}) (Version: 4.01.9714 - Apache Software Foundation)
OpenVPN 2.3.6-I601 (HKLM-x32\...\OpenVPN) (Version: 2.3.6-I601 - )
PlayReady PC Runtime amd64 (HKLM\...\{BCA9334F-B6C9-4F65-9A73-AC5A329A4D04}) (Version: 1.3.0 - Microsoft Corporation)
PMB (HKLM-x32\...\{B6A98E5F-D6A7-46FB-9E9D-1F7BF443491C}) (Version: 5.5.00.11260 - Sony Corporation) Hidden
PMB VAIO Edition Guide (HKLM-x32\...\{FF1FC66F-536F-46BD-98E3-D8DA127A810E}) (Version: 1.4.00.10090 - Sony Corporation) Hidden
PMB VAIO Edition Plug-in (HKLM\...\{133D3F07-D558-46CE-80E8-F4D75DBBAD63}) (Version: 1.4.01.11290 - Sony Corporation) Hidden
PMB VAIO Edition Plug-in (HKLM-x32\...\{270380EB-8812-42E1-8289-53700DB840D2}) (Version: 1.4.01.11300 - Sony Corporation) Hidden
PMB VAIO Edition Plug-in (HKLM-x32\...\{8356CB97-A48F-44CB-837A-A12838DC4669}) (Version: 1.4.00.09190 - Sony Corporation) Hidden
PVSonyDll (HKLM\...\{3D3E663D-4E7E-4577-A560-7ECDDD45548A}) (Version: 1.00.0001 - NVIDIA Corporation) Hidden
QuickTime (HKLM-x32\...\{7BE15435-2D3E-4B58-867F-9C75BED0208C}) (Version: 7.71.80.42 - Apple Inc.)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6098 - Realtek Semiconductor Corp.)
Remote Keyboard with PlayStation 3 (HKLM-x32\...\{65B138AE-F636-4D4C-BA5D-A06E21E47C53}) (Version: 1.0.2.06170 - Sony Corporation) Hidden
Remote Play with PlayStation 3 (HKLM-x32\...\{734B6C6C-4740-476F-BB0C-F7AF469EDBB2}) (Version: 1.0.2.06210 - Sony Corporation) Hidden
Remote Play with PlayStation®3 (HKLM-x32\...\{07441A52-E208-478A-92B7-5C337CA8C131}) (Version: 1.0.2.06210 - Sony Corporation) Hidden
Renesas Electronics USB 3.0 Host Controller Driver (HKLM-x32\...\{5442DAB8-7177-49E1-8B22-09A049EA5996}) (Version: 2.0.4.1 - Renesas Electronics Corporation) Hidden
Renesas Electronics USB 3.0 Host Controller Driver (HKLM-x32\...\InstallShield_{5442DAB8-7177-49E1-8B22-09A049EA5996}) (Version: 2.0.4.1 - Renesas Electronics Corporation)
Revo Uninstaller 1.95 (HKLM-x32\...\Revo Uninstaller) (Version: 1.95 - VS Revo Group)
Roxio Easy Media Creator 10 LJ (HKLM-x32\...\{537BF16E-7412-448C-95D8-846E85A1D817}) (Version: 10.3 - Roxio)
Safari (HKLM-x32\...\{C779648B-410E-4BBA-B75B-5815BCEFE71D}) (Version: 5.34.57.2 - Apple Inc.)
SeaTools for Windows (HKLM-x32\...\SeaTools for Windows) (Version: - Seagate Technology)
Secunia PSI (3.0.0.9016) (HKLM-x32\...\Secunia PSI) (Version: 3.0.0.9016 - Secunia)
SHIELD Streaming (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_GFExperience.NvStreamSrv) (Version: 4.1.1000 - NVIDIA Corporation) Hidden
SHIELD Wireless Controller Driver (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_ShieldWirelessController) (Version: 2.4.1.21 - NVIDIA Corporation) Hidden
Skype™ 7.4 (HKLM-x32\...\{24991BA0-F0EE-44AD-9CC8-5EC50AECF6B7}) (Version: 7.4.102 - Skype Technologies S.A.)
SmartSound Quicktracks for Premiere Elements 8.0 (HKLM-x32\...\{4685A344-6718-4923-AA9D-158A0A2E1CFB}) (Version: 3.11.3090 - SmartSound Software Inc) Hidden
SmartSound Quicktracks for Premiere Elements 8.0 (HKLM-x32\...\InstallShield_{4685A344-6718-4923-AA9D-158A0A2E1CFB}) (Version: 3.11.3090 - SmartSound Software Inc)
SmartWi Connection Utility (HKLM-x32\...\{9B5F85CA-90D4-4AFC-BB37-32477FD0D2B9}) (Version: 4.11.4.20100722.2739 - Sony Corporation)
Speccy (HKLM\...\Speccy) (Version: 1.28 - Piriform)
SUPERAntiSpyware (HKLM\...\{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}) (Version: 6.0.1170 - SUPERAntiSpyware.com)
TAP-Windows 9.21.1 (HKLM\...\TAP-Windows) (Version: 9.21.1 - )
Transfer Utility (HKLM-x32\...\{0ECE15AC-CB68-40EC-B70D-1B220717844C}) (Version: 2.05.251 - PIXELA)
Tweaking.com - Windows Repair (All in One) (HKLM-x32\...\Tweaking.com - Windows Repair (All in One)) (Version: 3.0.0 - Tweaking.com)
VAIO - Media Gallery (HKLM-x32\...\{DD88F979-FA58-41AC-980C-A6E1A82B61D9}) (Version: 1.3.0.11220 - Sony Corporation) Hidden
VAIO - PMB VAIO Edition Guide (HKLM-x32\...\InstallShield_{FF1FC66F-536F-46BD-98E3-D8DA127A810E}) (Version: 1.4.00.10090 - Sony Corporation) Hidden
VAIO - PMB VAIO Edition Plug-in (HKLM-x32\...\InstallShield_{270380EB-8812-42E1-8289-53700DB840D2}) (Version: 1.4.01.11300 - Sony Corporation) Hidden
VAIO Care (HKLM\...\{D9FFE40D-1A85-4541-992C-5EF505F391A4}) (Version: 8.4.2.12041 - Sony Corporation)
VAIO Care Recovery (HKLM\...\{6ED1750E-F44F-4635-8F0D-B76B9262B7FB}) (Version: 1.1.1.13230 - Sony Corporation)
VAIO Control Center (HKLM-x32\...\{72042FA6-5609-489F-A8EA-3C2DD650F667}) (Version: 4.3.0.05310 - Sony Corporation) Hidden
VAIO Data Restore Tool (HKLM-x32\...\{57B955CE-B5D3-495D-AF1B-FAEE0540BFEF}) (Version: 1.4.0.05240 - Sony Corporation) Hidden
VAIO Data Restore Tool (HKLM-x32\...\{8211C280-5B02-4E7E-B55F-845A207249BA}) (Version: 1.4.0.05240 - Sony Corporation) Hidden
VAIO Gate (HKLM-x32\...\{A7C30414-2382-4086-B0D6-01A88ABA21C3}) (Version: 2.2.0.06080 - Sony Corporation) Hidden
VAIO Gate Default (HKLM-x32\...\{B7546697-2A80-4256-A24B-1C33163F535B}) (Version: 2.2.0.07020 - Sony Corporation) Hidden
VAIO Hardware Diagnostics (HKLM-x32\...\{2F9D63BE-A891-4E39-AFB3-7402D486800C}) (Version: 4.0.0.06230 - Sony Corporation) Hidden
VAIO Help and Support (HKLM-x32\...\{AD3E7141-A22E-40F1-A7A4-55E898AE35E3}) (Version: 12.00.0622 - Sony Corporation)
VAIO Manual (HKLM-x32\...\{C6E893E7-E5EA-4CD5-917C-5443E753FCBD}) (Version: 1.1.0.05280 - Sony Corporation) Hidden
VAIO Media plus (HKLM\...\{5AFD1F5C-8FDA-413C-AF38-F1E7BD10D72F}) (Version: 2.1.0 - Sony Corporation) Hidden
VAIO Media plus (HKLM\...\{A3D964A6-411A-4817-9D58-5CB8808F494E}) (Version: 2.1.0 - Sony Corporation) Hidden
VAIO Media plus (HKLM-x32\...\{177AF091-7854-4615-8327-AC7518F62782}) (Version: 2.1.0.18210 - Sony Corporation) Hidden
VAIO Media plus (HKLM-x32\...\{4B9DA746-5AE1-4BA0-9087-BDB162242890}) (Version: 2.1.0.18210 - Sony Corporation) Hidden
VAIO Media plus (HKLM-x32\...\{52F9CDDA-26F6-4499-90E0-6DDDE6D2259C}) (Version: 2.1.0.18210 - Sony Corporation) Hidden
VAIO Media plus (HKLM-x32\...\{8DE50158-80AA-4FF2-9E9F-0A7C46F71FCD}) (Version: 2.1.0.18210 - Sony Corporation) Hidden
VAIO Media plus (HKLM-x32\...\{B941F34C-F36A-4A6F-A97C-50B5948E451F}) (Version: 2.1.0.18210 - Sony Corporation) Hidden
VAIO Media plus Opening Movie (HKLM-x32\...\{6BF03C88-C06A-48DC-B9A1-FE72B24E5FA9}) (Version: 2.1.0.14080 - Sony Corporation) Hidden
VAIO Messenger (HKLM-x32\...\VAIO Messenger) (Version: 2.0.550.0 - DDNi)
VAIO Sample Contents (HKLM-x32\...\{547C9EB4-4CA6-402F-9D1B-8BD30DC71E44}) (Version: 1.2.0.16080 - Sony Corporation) Hidden
VAIO Survey (HKLM-x32\...\{34B37A74-125E-4406-87BA-E4BD3D097AE5}) (Version: 6.00.1028 - Sony Corporation) Hidden
VAIO Transfer Support (HKLM-x32\...\{5DDAFB4B-C52E-468A-9E23-3B0CEEB671BF}) (Version: 1.2.0.06230 - Sony Corporation) Hidden
VAIO Update (HKLM-x32\...\{9FF95DA2-7DA1-4228-93B7-DED7EC02B6B2}) (Version: 7.0.1.02280 - Sony Corporation)
VD64Inst (HKLM\...\{DB9C43F7-0B0F-4E43-9E6B-F945C71C469E}) (Version: 1.00.0000 - Roxio, Inc.) Hidden
VU5x64 (HKLM\...\{6B7DE186-374B-4873-AEC1-7464DA337DD6}) (Version: 1.1.0 - Sony Corporation ) Hidden
VU5x86 (HKLM-x32\...\{9D12A8B5-9D41-4465-BF11-70719EB0CD02}) (Version: 1.1.0 - Sony Corporation ) Hidden
WIDCOMM Bluetooth Software (HKLM\...\{436E0B79-2CFB-4E5F-9380-E17C1B25D0C5}) (Version: 6.3.0.5600 - Broadcom Corporation)
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3502.0922 - Microsoft Corporation)
Windows Live Sync (HKLM-x32\...\{B10914FD-8812-47A4-85A1-50FCDE7F1F33}) (Version: 14.0.8117.416 - Microsoft Corporation)

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 42%
Total physical RAM: 6124.93 MB
Available physical RAM: 3518.23 MB
Total Pagefile: 12248.07 MB
Available Pagefile: 8995.74 MB
Total Virtual: 4095.88 MB
Available Virtual: 3972.07 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:450.03 GB) (Free:325.36 GB) NTFS
3 Drive f: () (Removable) (Total:7.43 GB) (Free:2.22 GB) FAT32
5 Drive u: (Emtec) (CDROM) (Total:0.01 GB) (Free:0 GB) CDFS

========================= Users: ========================================

User accounts for \\G2-VAIO

Administrator boinc_master boinc_project
g2 Guest


**** End of log ****

#6 Aura

Aura

    Bleepin' Special Ops


  • Malware Response Team
  • 19,664 posts
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  • Gender:Male
  • Local time:01:01 PM

Posted 27 May 2015 - 11:29 AM

Uninstall the following programs please:
  • Adobe Flash Player 15 ActiveX;
  • Java 8 Update 25;
  • Java 8 Update 25 (64-bit);
  • Safari;
Once done, follow the instructions below.

JcJ91sx.pngGSmartControl
Follow the instructions below to test your hard drive health with GSmartControl:
  • Download GSmartControl and save it on your Desktop;
  • Extract the content of the GSmartControl .zip archive and execute gsmartcontrol.exe;
  • Identify your drive in the list, and double-click on it to bring up it's window (usually you'll find your drive by it's size or it's brand name);
  • Go in the Perform Tests tab, then select Extended Self-test in the Test type drop-down list and click on Execute (this test can take a few hours to complete);
  • Once the test is over, the results will be displayed at the bottom of the window. Please copy and paste these results in your next reply;
  • Also, go in the Attributes tab and if you have any entries highlighted in red or pink, copy and paste their name in your next reply (or take a screenshot of the GSmartControl window and attach it in your next reply);
    info_failing.png

unite_blue.png
Security Administrator | Sysnative Windows Update Senior Analyst | Malware Hunter | @SecurityAura
My timezone UTC-05:00 (East. Coast). If I didn't reply to you within 48 hours, please send me a PM.


#7 Achaemenid

Achaemenid
  • Topic Starter

  • Members
  • 427 posts
  • OFFLINE
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Posted 28 May 2015 - 07:48 AM

Uninstall the following programs please:


Ok, I will use Revo Uninstall.

I usually use the intensive mode in which all files associated with a program are uninstalled.

I will start this in about 2 hours.

#8 Aura

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Posted 28 May 2015 - 08:13 AM

That's good. Once done, you can start the GSmartControl test which can take 2 hours (more or so) as well.

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#9 Achaemenid

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Posted 28 May 2015 - 11:16 AM

Uninstall the following programs please:

  • Adobe Flash Player 15 ActiveX;
  • Java 8 Update 25;
  • Java 8 Update 25 (64-bit);
  • Safari;
Once done, follow the instructions below.


Should I never instal these programs again, or can I reinstal them after this scan? I think I need java for some email programs.

#10 Aura

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Posted 28 May 2015 - 11:18 AM

You dont need Flash Player if you have Internet Explorer 11. You can install the latest version of Java. Safari for Windows was discontinued years ago.

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#11 Achaemenid

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Posted 28 May 2015 - 11:26 AM


The GSMART extended test would not complete. The message says it was manually aborted, but I did not abort it.


Here is the screenshot of the log:
https://www.sendspace.com/file/35jr5v

#12 Achaemenid

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Posted 28 May 2015 - 11:27 AM

You dont need Flash Player if you have Internet Explorer 11. You can install the latest version of Java. Safari for Windows was discontinued years ago.


I have heard that Safari can be useful for some downloads, however.

#13 Aura

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Posted 28 May 2015 - 11:49 AM

I've never heard of that to be honest, and I doubt it's true. Can you run the test again? Meanwhile I'm trying to access your screenshot. The network is really slow during lunch time here at work.

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#14 Achaemenid

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Posted 28 May 2015 - 11:53 AM

I restarted and ran gsmart again. This time it said test interrupted.

Below are two things: 1. the attributes page and 2 the log.

https://www.sendspace.com/file/6843wb

========================================================================
smartctl 5.43 2012-06-30 r3573 [i686-w64-mingw32-win7(64)-sp1] (sf-5.43-1)
Copyright © 2002-12 by Bruce Allen, http://smartmontools.sourceforge.net

=== START OF INFORMATION SECTION ===
Model Family: Toshiba 2.5" HDD MK..56GSY
Device Model: TOSHIBA MK5056GSY
Serial Number: 51L1P3CRT
LU WWN Device Id: 5 000039 342187756
Firmware Version: LH503A
User Capacity: 500,107,862,016 bytes [500 GB]
Sector Size: 512 bytes logical/physical
Device is: In smartctl database [for details use: -P show]
ATA Version is: 8
ATA Standard is: Exact ATA specification draft version not indicated
Local Time is: Thu May 28 23:44:31 2015 SEAST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status: (0x00) Offline data collection activity
was never started.
Auto Offline Data Collection: Disabled.
Self-test execution status: ( 41) The self-test routine was interrupted
by the host with a hard or soft reset.
Total time to complete Offline
data collection: ( 120) seconds.
Offline data collection
capabilities: (0x5b) SMART execute Offline immediate.
Auto Offline data collection on/off support.
Suspend Offline collection upon new
command.
Offline surface scan supported.
Self-test supported.
No Conveyance Self-test supported.
Selective Self-test supported.
SMART capabilities: (0x0003) Saves SMART data before entering
power-saving mode.
Supports SMART auto save timer.
Error logging capability: (0x01) Error logging supported.
General Purpose Logging supported.
Short self-test routine
recommended polling time: ( 2) minutes.
Extended self-test routine
recommended polling time: ( 126) minutes.
SCT capabilities: (0x0039) SCT Status supported.
SCT Error Recovery Control supported.
SCT Feature Control supported.
SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate 0x000b 100 100 011 Pre-fail Always - 0
2 Throughput_Performance 0x0005 100 100 005 Pre-fail Offline - 0
3 Spin_Up_Time 0x0027 100 100 039 Pre-fail Always - 2173
4 Start_Stop_Count 0x0032 100 100 050 Old_age Always - 2118
5 Reallocated_Sector_Ct 0x0033 100 100 051 Pre-fail Always - 1
7 Seek_Error_Rate 0x000b 100 100 011 Pre-fail Always - 0
8 Seek_Time_Performance 0x0005 100 100 005 Pre-fail Offline - 0
9 Power_On_Minutes 0x0032 076 076 050 Old_age Always - 163h+13m
10 Spin_Retry_Count 0x0033 142 100 051 Pre-fail Always - 0
12 Power_Cycle_Count 0x0032 100 100 050 Old_age Always - 2106
191 G-Sense_Error_Rate 0x0032 100 100 050 Old_age Always - 2881
192 Power-Off_Retract_Count 0x0032 100 100 050 Old_age Always - 29
193 Load_Cycle_Count 0x0032 089 089 050 Old_age Always - 113917
194 Temperature_Celsius 0x0022 100 100 034 Old_age Always - 46 (Min/Max 16/58)
196 Reallocated_Event_Count 0x0032 100 100 050 Old_age Always - 1
197 Current_Pending_Sector 0x0032 100 100 050 Old_age Always - 1
198 Offline_Uncorrectable 0x0030 100 100 048 Old_age Offline - 0
199 UDMA_CRC_Error_Count 0x0032 200 200 050 Old_age Always - 0
220 Disk_Shift 0x0002 100 100 002 Old_age Always - 298
222 Loaded_Hours 0x0032 081 081 050 Old_age Always - 7783
223 Load_Retry_Count 0x0032 100 100 050 Old_age Always - 0
224 Load_Friction 0x0022 100 100 034 Old_age Always - 0
226 Load-in_Time 0x0026 100 100 038 Old_age Always - 203
240 Head_Flying_Hours 0x0001 100 100 001 Pre-fail Offline - 0

SMART Error Log Version: 1
ATA Error Count: 883 (device log contains only the most recent five errors)
CR = Command Register [HEX]
FR = Features Register [HEX]
SC = Sector Count Register [HEX]
SN = Sector Number Register [HEX]
CL = Cylinder Low Register [HEX]
CH = Cylinder High Register [HEX]
DH = Device/Head Register [HEX]
DC = Device Command Register [HEX]
ER = Error register [HEX]
ST = Status register [HEX]
Powered_Up_Time is measured from power on, and printed as
DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes,
SS=sec, and sss=millisec. It "wraps" after 49.710 days.

Error 883 occurred at disk power-on lifetime: 9793 hours (408 days + 1 hours)
When the command that caused the error occurred, the device was active or idle.

After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
40 41 32 68 78 8f 40 Error: UNC at LBA = 0x008f7868 = 9402472

Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
60 08 90 78 0c 01 40 00 03:35:27.108 READ FPDMA QUEUED
60 08 88 60 d7 54 40 00 03:35:27.090 READ FPDMA QUEUED
61 20 80 80 e3 00 40 00 03:35:27.089 WRITE FPDMA QUEUED
61 08 78 18 18 01 40 00 03:35:27.089 WRITE FPDMA QUEUED
60 08 70 e0 e3 00 40 00 03:35:27.088 READ FPDMA QUEUED

Error 882 occurred at disk power-on lifetime: 9793 hours (408 days + 1 hours)
When the command that caused the error occurred, the device was active or idle.

After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
40 41 52 68 78 8f 40 Error: WP at LBA = 0x008f7868 = 9402472

Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
61 08 78 b0 12 57 40 00 03:35:23.902 WRITE FPDMA QUEUED
61 20 70 80 e3 00 40 00 03:35:23.902 WRITE FPDMA QUEUED
61 20 68 c0 17 01 40 00 03:35:23.901 WRITE FPDMA QUEUED
60 20 60 a0 12 57 40 00 03:35:23.901 READ FPDMA QUEUED
61 08 40 78 d7 52 40 00 03:35:23.890 WRITE FPDMA QUEUED

Error 881 occurred at disk power-on lifetime: 9793 hours (408 days + 1 hours)
When the command that caused the error occurred, the device was active or idle.

After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
40 41 da 68 78 8f 40 Error: WP at LBA = 0x008f7868 = 9402472

Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
61 20 10 a0 16 01 40 00 03:35:20.666 WRITE FPDMA QUEUED
61 20 08 80 16 01 40 00 03:35:20.656 WRITE FPDMA QUEUED
61 20 00 60 16 01 40 00 03:35:20.649 WRITE FPDMA QUEUED
61 40 f8 20 16 01 40 00 03:35:20.646 WRITE FPDMA QUEUED
61 20 f0 00 16 01 40 00 03:35:20.640 WRITE FPDMA QUEUED

Error 880 occurred at disk power-on lifetime: 9793 hours (408 days + 1 hours)
When the command that caused the error occurred, the device was active or idle.

After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
40 41 ba 68 78 8f 40 Error: UNC at LBA = 0x008f7868 = 9402472

Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
60 08 f8 c2 ad 50 40 00 03:35:17.512 READ FPDMA QUEUED
60 08 f0 08 e4 00 40 00 03:35:17.498 READ FPDMA QUEUED
60 20 e8 40 76 fe 40 00 03:35:17.463 READ FPDMA QUEUED
61 08 e0 68 d7 52 40 00 03:35:17.463 WRITE FPDMA QUEUED
61 08 d8 78 d7 52 40 00 03:35:17.462 WRITE FPDMA QUEUED

Error 879 occurred at disk power-on lifetime: 9793 hours (408 days + 1 hours)
When the command that caused the error occurred, the device was active or idle.

After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
40 41 c2 68 78 8f 40 Error: UNC at LBA = 0x008f7868 = 9402472

Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
60 40 d8 ca ad 50 40 00 03:35:14.295 READ FPDMA QUEUED
61 08 d0 b0 b5 2f 40 00 03:35:14.289 WRITE FPDMA QUEUED
61 20 c8 80 e3 00 40 00 03:35:14.289 WRITE FPDMA QUEUED
61 20 b8 a0 0d 01 40 00 03:35:14.288 WRITE FPDMA QUEUED
61 08 b0 60 a0 f9 40 00 03:35:14.257 WRITE FPDMA QUEUED

SMART Self-test log structure revision number 1
Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error
# 1 Extended offline Interrupted (host reset) 90% 9793 -
# 2 Extended offline Aborted by host 90% 9793 -
# 3 Extended offline Aborted by host 90% 9793 -
# 4 Extended offline Aborted by host 90% 9610 -
# 5 Short offline Completed without error 00% 9610 -
# 6 Short offline Completed without error 00% 7389 -
# 7 Short offline Completed without error 00% 5874 -
# 8 Short offline Completed without error 00% 893 -
# 9 Short offline Completed without error 00% 886 -

SMART Selective self-test log data structure revision number 1
SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS
1 0 0 Not_testing
2 0 0 Not_testing
3 0 0 Not_testing
4 0 0 Not_testing
5 0 0 Not_testing
Selective self-test flags (0x0):
After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

#15 Achaemenid

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Posted 28 May 2015 - 11:59 AM

I attempted the extended test again. The message said "test interrupted, host reset."

https://www.sendspace.com/file/plqav9




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