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Trustin.dll


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#1 AJLAV8OR

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Posted 05 July 2006 - 09:07 PM

I have been reading some of the other forums and the tutorials about the trustin issues.
I have a Trustin.dll on my system that I am not able to delete. I have used several removal programs and non seem to work. On the tutorial site it refers to TrustinClean. Should I use the same process?

I'm all ears for suggestions or recommendations.

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#2 quietman7

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Posted 05 July 2006 - 11:31 PM

Did you follow the complete instructions here?
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#3 unloaded

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Posted 06 July 2006 - 02:05 AM

if u have solved the problem by following the instructions thats good, but if u are still stuck on the problem, I suggest u restart in safemode(go start/run, type in MSCONFIG, then go to the tab boot.ini and click on safe boot), when ur in safemode delete the dll. then reboot in normal mode, then go to registry editer(start/run type in regedit), then delete the keys in HKEY_CURRENT_USER\SOFTWARE\TRUSTIN

when deleting the keys, u have to be careful that the keys might trigger the program to reinstall again(thats what happened to me)
Apart from that, have u cleared out all other malwares or viruses? if no, u definitely need an anti-malware and anti-virus program for ur computer.

#4 AJLAV8OR

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Posted 10 July 2006 - 09:46 PM

I'm in the remove stage. I have tried to accomplish the remove program. However, the Trustin Cont. will not remove from the system. I have attempted to use another program also to remove it and no success. I click it, it flashes, and stays in the same spot. Should I continue to stage two and perform the safe mode shutdown and removal or will that only work if I am able to remove the program first?

Thanks

Edited by AJLAV8OR, 10 July 2006 - 09:47 PM.


#5 quietman7

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Posted 11 July 2006 - 04:21 AM

If the self-help guide instructions did not help, then please read and follow all instructions in the pinned topic titled "Preparation Guide For Use Before Posting A Hijackthis Log". When you have done that, post a log in the HijackThis Logs and Analysis Forum, not here, for assistance by the HJT Team Experts.

Start a new topic, give it a relevant title and post the log along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. Please include the top portion of the HijackThis log that lists version information. An expert will analyze your log and reply with instructions advising you what to fix.

It may take a while to get a response because the HJT Team members are very busy. Please be patient as they are volunteers who will help you out as soon as possible. Once you have made your post, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have no replies as this makes it easier for them to identify those who have not been helped. If you post another response, a team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

If after 5 days you still have received no response, then post a link to your HJT log here.

After posting a log you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files and other items on your own, etc.) unless advised by a HJT Team member. Doing so can result in system changes which may not show it the log you already posted and can complicate the malware removal process.
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