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DEL Key don't work need to enter BIOS


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#1 skulldrinker

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Posted 25 May 2015 - 12:48 PM

DEL Key don't work need to enter BIOS to change boot order. Laptop will not boot from DVD. Is there any other way to change the boot order?  Maybe dos?  I have an old Alienware Laptop Aurora 9700.  Number Lock key will not work also.

 

PS the del key doesn't work at all neither in writing a text doc. I guess it is dead.


Edited by skulldrinker, 25 May 2015 - 12:49 PM.


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#2 OldPhil

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Posted 25 May 2015 - 01:39 PM

Can you borrow another key board?


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#3 Chris Cosgrove

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Posted 25 May 2015 - 06:02 PM

To amplify OldPhil's reply, the specs I found for this laptop say it has 4 USB sockets. You could try plugging in a USB keyboard and that should allow you to get into your BIOS.

 

With a laptop of this age it would probably not be worth replacing its own keyboard, even if you could find one, but wired USB keyboards are cheap.

 

Chris Cosgrove



#4 Kilroy

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Posted 25 May 2015 - 06:25 PM

A few things.  How do you know the DEL key doesn't work?

 

Are you sure you need DEL and not another key?  Since Dell bought Alienware I don't know if they didn't change the BIOS key to the Dell F2.

 

As others have suggest an external USB keyboard should allow you to press whatever key you need.



#5 skulldrinker

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Posted 25 May 2015 - 11:25 PM

Thanks for the replies. The startup screen says to hit DEL to enter set up. And How I know is I opened up notepad and tried to use the del key on some text and it does not work. I can't use the del key on the number pad because the number lock is stuck on.  I have thought of the usb keyboard idea but I thought it wouldn't work but since you guys say it might I will try it.   



#6 skulldrinker

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Posted 25 May 2015 - 11:32 PM

This all came about when I got this laptop and the sound will not work. The previous person put Win 7 on it. It came with XP Pro. I can not find drivers to get the sound to work, So I was going to reinstall XP just to confirm the sound will work and  then I can blame the Win 7.  But I was not able to use the DVD drive to boot.  I went out and bought a USB sound card and it works but only with external speakers. Good enough if this is as far as I get.



#7 skulldrinker

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Posted 25 May 2015 - 11:58 PM

with the usb keyboard I discovered it was the F11 to enter the boot menu.  I guess that key wasn't working either.






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