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Windows 7 issues


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12 replies to this topic

#1 Xyno

Xyno

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Posted 24 May 2015 - 09:34 PM

Okay, so first things first, I'd like to introduce myself, I'm Xyno. I've been to your site before for help anonymously and found it in other user's issue replies. This time I couldn't fix it on my own and now I am here. I will summarize my issues:

I came home today and booted my pc to a black screen after startup, normally where the login users would be, with just a mouse cursor. I restarted, ran system restore via F8 when booting.
Now I can login.
I cannot access most files, Chrome crashes when trying to open, and I had no access to the C: drive.
I booted it again in safe mode and tried some solutions Oh My from here suggested to someone else where you go to the C drive and add admin as the owner and add the authenticated users via search when you add a new user to the C: drive.
I can access the C: drive via windows explorer and open it but opening files (most of the time) refuses me access.
On top of the access issues, it says my copy of windows is not genuine and the key doesn't show in the properties for computer. I tried to readd the key on the side of the pc to revalidate but it gave me an error saying can't make a file that's already there or similar.

At this point I am stumped. The issues with access do not occur in safe mode and no validation issues occur either.
Thanks in advance for your help.
Also, happy Memorial Day guys.

~Xyno

BC AdBot (Login to Remove)

 


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#2 hamluis

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Posted 25 May 2015 - 07:05 AM

Boot into safe mode.

 

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis



#3 Xyno

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Posted 25 May 2015 - 08:41 AM

MiniToolBox by Farbar  Version: 11-05-2015 01
Ran by Gunther (administrator) on 25-05-2015 at 06:27:08
Running from "C:\Users\Gunther\Desktop"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Model: Aspire X1430 Manufacturer: Acer
Boot Mode:
***************************************************************************

========================= Event log errors: ================================

Could not start eventlog service, could not read events.

The Windows Event Log service is starting.
The Windows Event Log service could not be started.

A system error has occurred.

System error 5 has occurred.

Access is denied.

=========================== Installed Programs ============================

µTorrent (HKCU\...\uTorrent) (Version: 3.4.2.36802 - BitTorrent Inc.)
7 Days to Die (HKLM-x32\...\Steam App 251570) (Version:  - The Fun Pimps)
7-Zip 9.20 (HKLM-x32\...\7-Zip) (Version:  - )
7-Zip 9.20 (x64 edition) (HKLM\...\{23170F69-40C1-2702-0920-000001000000}) (Version: 9.20.00.0 - Igor Pavlov)
Acer eRecovery Management (HKLM-x32\...\{7F811A54-5A09-4579-90E1-C93498E230D9}) (Version: 5.00.3502 - Acer Incorporated)
Acer Games (HKLM-x32\...\WildTangent acer Master Uninstall) (Version: 1.0.2.5 - WildTangent)
Acer Registration (HKLM-x32\...\Acer Registration) (Version: 1.04.3503 - Acer Incorporated)
Acer ScreenSaver (HKLM-x32\...\Acer Screensaver) (Version: 1.1.0609.2011 - Acer Incorporated)
Acer Updater (HKLM-x32\...\{EE171732-BEB4-4576-887D-CB62727F01CA}) (Version: 1.02.3501 - Acer Incorporated)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 2.7.1.19610 - Adobe Systems Incorporated)
Adobe Flash Player 11 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 11.2.202.235 - Adobe Systems Incorporated)
Adobe Flash Player 13 Plugin (HKLM-x32\...\Adobe Flash Player Plugin) (Version: 13.0.0.206 - Adobe Systems Incorporated)
Adobe Reader X MUI (HKLM-x32\...\{AC76BA86-7AD7-FFFF-7B44-AA0000000001}) (Version: 10.0.0 - Adobe Systems Incorporated)
AMD Catalyst Install Manager (HKLM\...\{308051DA-0048-7A07-FE8B-9B6EC119A9E8}) (Version: 8.0.915.0 - Advanced Micro Devices, Inc.)
Andy OS (HKLM-x32\...\Andy OS) (Version: 1.1 - andyroid.net)
Arc (HKLM-x32\...\{CED8E25B-122A-4E80-B612-7F99B93284B3}) (Version: 1.0.0.9668 - Perfect World Entertainment)
ATI AVIVO64 Codecs (HKLM\...\{40D63515-FF59-9430-BFF0-BF2D26A6AB76}) (Version: 11.6.0.10524 - ATI Technologies Inc.) Hidden
Audacity 2.0.3 (HKLM-x32\...\Audacity_is1) (Version: 2.0.3 - Audacity Team)
Bastion (HKLM-x32\...\{7AF3D8F2-B2C2-4F8B-AFA4-C90001F56B1A}) (Version: 1.0.2 - Supergiant Games)
Battlefield 1942™ (HKLM-x32\...\{5BE7BD06-512B-43bf-AD78-3BD2A5F5F7B3}) (Version: 1.6.20.0 - Electronic Arts)
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
Borderlands 2 (HKLM-x32\...\Borderlands 2_is1) (Version:  - )
CCleaner (HKLM\...\CCleaner) (Version: 4.02 - Piriform)
Cheat Engine 6.4 (HKLM-x32\...\Cheat Engine 6.4_is1) (Version:  - Cheat Engine)
clear.fi  (HKLM-x32\...\{14C4C3B6-F1F4-401F-8C86-03E8E19AAC8C}) (Version: 1.5.1717_38186 - CyberLink Corp.) Hidden
clear.fi  (HKLM-x32\...\{E8E37C4F-DE01-4286-AFB6-9FBEC8265A1A}) (Version: 9.0.8031 - CyberLink Corp.) Hidden
clear.fi (HKLM-x32\...\{37126D87-E4FD-4614-B908-A0BB7ECE3992}) (Version: 1.5.2212.35 - CyberLink Corp.) Hidden
clear.fi (HKLM-x32\...\InstallShield_{37126D87-E4FD-4614-B908-A0BB7ECE3992}) (Version: 1.5.2212.35 - CyberLink Corp.)
clear.fi Client (HKLM-x32\...\{43AAE145-83CF-4C96-9A5E-756CEFCE879F}) (Version: 1.05.3002 - Acer Incorporated)
Command & Conquer Generals (HKLM-x32\...\{06F80017-8F98-4C94-B868-52358569FC32}) (Version: 0.50.0000 - Electronic Arts) Hidden
Command & Conquer Generals (HKLM-x32\...\InstallShield_{06F80017-8F98-4C94-B868-52358569FC32}) (Version: 0.50.0000 - Electronic Arts)
Command and ConquerTM Generals Zero Hour (HKLM-x32\...\{F3E9C243-122E-4D6B-ACC1-E1FEC02F6CA1}) (Version: 1.00.0000 - Electronic Arts) Hidden
Command and ConquerTM Generals Zero Hour (HKLM-x32\...\InstallShield_{F3E9C243-122E-4D6B-ACC1-E1FEC02F6CA1}) (Version: 1.00.0000 - Electronic Arts)
Company of Heroes (HKLM-x32\...\{BA801B94-C28D-46EE-B806-E1E021A3D519}) (Version: 1.0.0.78 - THQ Inc.)
Company of Heroes (New Steam Version) (HKLM-x32\...\Steam App 228200) (Version:  - Relic)
Copy (HKLM\...\{400615EA-9334-4A9F-AD46-A30FC78C4113}) (Version: 1.32.467.0 - Barracuda Networks, Inc.)
Counter-Strike: Source (HKLM-x32\...\Steam App 240) (Version:  - Valve)
DAEMON Tools Lite (HKLM-x32\...\DAEMON Tools Lite) (Version: 4.46.1.0328 - DT Soft Ltd)
DC Universe Online (HKCU\...\soe-DC Universe Online) (Version: 1.0.3.183 - Sony Online Entertainment)
DC Universe Online Live (HKCU\...\SOE-DC Universe Online Live) (Version:  - Sony Online Entertainment)
Defiance (HKLM-x32\...\Steam App 224600) (Version:  - Trion Worlds)
DefianceRuntimes (HKLM-x32\...\{79B1FF35-9EA8-48ED-98D6-19ABE004BE89}) (Version: 1.0.2 - Trion Worlds, Inc.)
Deus Ex - Invisible War (HKLM-x32\...\GOGPACKDEUSEX2_is1) (Version: 2.0.0.8 - GOG.com)
Deus Ex (HKLM-x32\...\Deus Ex) (Version:  - )
Diablo II (HKLM-x32\...\Diablo II) (Version:  - )
Doom Builder 2.1 (HKLM-x32\...\Doom Builder 2_is1) (Version:  - CodeImp)
Dropbox (HKCU\...\Dropbox) (Version: 3.4.6 - Dropbox, Inc.)
EverEmber Beta 2 (HKLM-x32\...\EverEmber Beta 2) (Version:  - )
Evernote v. 4.5.1 (HKLM-x32\...\{28921580-E4BB-11E0-9FD7-1CC1DEF07CBE}) (Version: 4.5.1.5451 - Evernote Corp.)
Everything 1.2.1.371 (HKLM-x32\...\Everything) (Version:  - )
Fallout Mod Manager 0.13.21 (HKLM-x32\...\Generic Mod Manager_is1) (Version:  - Q, Timeslip)
Fallout New Vegas (HKLM-x32\...\{219ED5A0-9CBF-4F3A-B927-37C9E5C5F14F}_is1) (Version: 1.4.0.525 - Bethesda Softworks)
ffdshow [rev 3154] [2009-12-09] (HKLM-x32\...\ffdshow_is1) (Version: 1.0 - )
Firefall (HKLM-x32\...\{CFEF8DB5-B45E-4b05-90BE-D02AA6F45354}) (Version:  - Red 5 Studios)
Fooz Kids (HKLM-x32\...\{4C774C35-E0AF-72E1-136A-2BF666702268}) (Version: 3.0.8 - FUHU, Inc.) Hidden
Fooz Kids (HKLM-x32\...\FoozKids) (Version: 3.0.8 - FUHU, Inc.)
Fooz Kids Platform (HKLM-x32\...\{8D68CE08-9A14-4B7B-9857-3C646A2F34C7}) (Version: 2.1 - FUHU, Inc.)
Fraps (remove only) (HKLM-x32\...\Fraps) (Version:  - )
Game Booster 3 (HKLM-x32\...\Game Booster_is1) (Version: 3.5 - IObit)
GameRanger (HKCU\...\GameRanger) (Version:  - GameRanger Technologies)
Garry's Mod (HKLM-x32\...\Steam App 4000) (Version:  - Facepunch Studios)
GIMP 2.8.10 (HKLM\...\GIMP-2_is1) (Version: 2.8.10 - The GIMP Team)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 42.0.2311.135 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.27.5 - Google Inc.) Hidden
Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.25.11 - Google Inc.) Hidden
Hero Editor V0.96 (HKLM-x32\...\ST6UNST #1) (Version:  - )
Hero Editor V1.04 (HKLM-x32\...\ST6UNST #2) (Version:  - )
HexChat (x86) (HKLM-x32\...\HexChat (x86)_is1) (Version: 2.9.4 - HexChat)
Hotkey Utility (HKLM-x32\...\Hotkey Utility) (Version: 2.05.3505 - Acer Incorporated)
Identity Card (HKLM-x32\...\Identity Card) (Version: 1.00.3501 - Acer Incorporated)
ImgBurn (HKLM-x32\...\ImgBurn) (Version: 2.5.7.0 - LIGHTNING UK!)
IMVU Avatar Chat Software (HKCU\...\IMVU Avatar chat client software BETA) (Version:  - )
IrfanView (remove only) (HKLM-x32\...\IrfanView) (Version: 4.35 - Irfan Skiljan)
Java 7 Update 55 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83217051FF}) (Version: 7.0.550 - Oracle)
Java 8 Update 25 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218025F0}) (Version: 8.0.250 - Oracle Corporation)
Java™ 6 Update 45 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83216045FF}) (Version: 6.0.450 - Oracle)
Killing Floor (HKLM-x32\...\Steam App 1250) (Version:  - Tripwire Interactive)
Left 4 Dead 2 (HKLM-x32\...\Steam App 550) (Version:  - Valve)
lightshot-4.4.2.0 (HKLM-x32\...\{30A5B3C9-2084-4063-A32A-628A98DE512B}_is1) (Version: 4.4.2.0 - Skillbrains)
Little Inferno 1.2 (HKLM-x32\...\{D3D39D29-432D-4151-BA0E-77FB6A115CD3}) (Version: 1.2.0 - Tomorrow Corporation)
Malwarebytes Anti-Malware version 2.0.2.1012 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.2.1012 - Malwarebytes Corporation)
Microsoft .NET Framework 1.1 (HKLM-x32\...\{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}) (Version: 1.1.4322 - Microsoft)
Microsoft .NET Framework 4.5 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50709 - Microsoft Corporation)
Microsoft AppLocale (HKLM-x32\...\{394BE3D9-7F57-4638-A8D1-1D88671913B7}) (Version: 1.0.0 - MS)
Microsoft Office 2010 (HKLM-x32\...\{95140000-0070-0000-0000-0000000FF1CE}) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.20913.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{071c9b48-7c32-4621-a0ac-3f809523288f}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727 (HKLM-x32\...\{15134cb0-b767-4960-a911-f2d16ae54797}) (Version: 11.0.50727.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727 (HKLM-x32\...\{22154f09-719a-4619-bb71-5b3356999fbf}) (Version: 11.0.50727.1 - Microsoft Corporation)
Microsoft Windows Application Compatibility Database (HKLM\...\{deb7008b-681e-4a4a-8aae-cc833e8216ce}.sdb) (Version:  - )
Microsoft XNA Framework Redistributable 3.1 (HKLM-x32\...\{19BFDA5D-1FE2-4F25-97F9-1A79DD04EE20}) (Version: 3.1.10527.0 - Microsoft Corporation)
Microsoft XNA Framework Redistributable 4.0 (HKLM-x32\...\{2BFC7AA0-544C-4E3A-8796-67F3BE655BE9}) (Version: 4.0.20823.0 - Microsoft Corporation)
Mozilla Firefox 31.0 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 31.0 (x86 en-US)) (Version: 31.0 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 31.0 - Mozilla)
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
MTA:SA v1.3.3 (HKLM-x32\...\MTA:SA 1.3) (Version: v1.3.3 - Multi Theft Auto)
Mumble 1.2.8 (HKLM-x32\...\{A9DBD31A-A09F-4C7E-86D1-3B21C59000D1}) (Version: 1.2.8 - Thorvald Natvig)
MUSHclient (remove only) (HKLM-x32\...\MUSHclient) (Version:  - )
MyWinLocker (HKLM\...\{0B78ECB0-1A6B-4E6D-89D7-0E7CE77F0427}) (Version: 4.0.14.25 - Egis Technology Inc.) Hidden
MyWinLocker 4 (HKLM-x32\...\{39F15B50-A977-4CA6-B1C3-6A8724CDA025}) (Version: 4.0.14.25 - Egis Technology Inc.) Hidden
MyWinLocker Suite (HKLM-x32\...\{17DF9714-60C9-43C9-A9C2-32BCAED44CBE}) (Version: 4.0.14.15 - Egis Technology Inc.) Hidden
MyWinLocker Suite (HKLM-x32\...\InstallShield_{17DF9714-60C9-43C9-A9C2-32BCAED44CBE}) (Version: 4.0.14.15 - Egis Technology Inc.)
Nero DiscSpeed 10 (HKLM-x32\...\{34490F4E-48D0-492E-8249-B48BECF0537C}) (Version: 6.2.10500.2.100 - Nero AG)
Nero Express 10 (HKLM-x32\...\{70550193-1C22-445C-8FA4-564E155DB1A7}) (Version: 10.2.12000.21.100 - Nero AG)
Nero Multimedia Suite 10 Essentials (HKLM-x32\...\{62BF4BD3-B1F6-4FA2-8388-CC0647ACBF86}) (Version: 10.5.10300 - Nero AG)
Nero StartSmart 10 (HKLM-x32\...\{F61D489E-6C44-49AC-AD02-7DA8ACA73A65}) (Version: 10.2.11600.14.100 - Nero AG)
Nero Update (HKLM-x32\...\{65BB0407-4CC8-4DC7-952E-3EEFDF05602A}) (Version: 1.0.0018 - Nero AG)
NVIDIA PhysX (HKLM-x32\...\{8B922CF8-8A6C-41CE-A858-F1755D7F5D29}) (Version: 9.12.1031 - NVIDIA Corporation)
Online Plug-in (HKLM-x32\...\{234AB115-C6C4-4ACB-A029-8845120E4F37}) (Version: 13.3.0.55 - Citrix Systems, Inc.)
Open Broadcaster Software (HKLM-x32\...\Open Broadcaster Software) (Version:  - )
Opera Stable 22.0.1471.70 (HKLM-x32\...\Opera 22.0.1471.70) (Version: 22.0.1471.70 - Opera Software ASA)
Oracle VM VirtualBox 4.3.20 (HKLM\...\{86401870-7AB7-4A8D-8AD6-12B27DF2E6E3}) (Version: 4.3.20 - Oracle Corporation)
Origin (HKLM-x32\...\Origin) (Version: 9.3.1.4482 - Electronic Arts, Inc.)
Pale Moon 24.5.0 (x86 en-US) (HKLM-x32\...\Pale Moon 24.5.0 (x86 en-US)) (Version: 24.5.0 - Mozilla)
Path of Exile (HKLM-x32\...\{90A4562F-D4A1-4B65-906D-41F236CF6902}) (Version: 1.1.5.34023 - Grinding Gear Games)
PAYDAY 2 (HKLM-x32\...\Steam App 218620) (Version:  - OVERKILL - a Starbreeze Studio.)
PFPortChecker 1.0.39 (HKLM-x32\...\PFPortChecker) (Version: 1.0.39 - Portforward.com)
Pidgin (HKLM-x32\...\Pidgin) (Version: 2.10.7 - )
Portal 2 (HKLM-x32\...\Steam App 620) (Version:  - Valve)
POSTAL 2 (HKLM-x32\...\Steam App 223470) (Version:  - Running With Scissors)
Postal 2 Share The Pain (HKLM-x32\...\Postal 2 Share The Pain_is1) (Version:  - GOG.com)
Process Hacker 2.30 (r5267) (HKLM\...\Process_Hacker2_is1) (Version: 2.30.0.5267 - wj32)
QQ International (HKLM-x32\...\{3CA54984-A14B-42FE-9FF1-7EA90151D725}) (Version: 1.91.1213.0 - 腾讯科技(深圳)有限公司)
Quake II (HKLM-x32\...\Steam App 2320) (Version:  - id Software)
Ragnarok (HKLM-x32\...\Steam App 215100) (Version:  - Gravity Interactive)
Ragnarok Online (HKLM-x32\...\{181579B5-0028-4E01-AC27-97ED80352279}) (Version: 14.2.1 - Gravity Interactive, Inc.)
RaidCall (HKLM-x32\...\RaidCall) (Version: 7.2.6-1.0.8500.17 - raidcall.com)
Really Big Sky (HKLM-x32\...\Steam App 201570) (Version:  - Boss Baddie)
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 7.45.516.2011 - Realtek)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6242 - Realtek Semiconductor Corp.)
RPG MAKER VX Ace RTP (HKLM-x32\...\RPGVXAce_RTP_is1) (Version: 1.00 - Enterbrain)
Saints Row 2 (HKLM-x32\...\Steam App 9480) (Version:  - Volition)
Saints Row IV (HKLM-x32\...\Steam App 206420) (Version:  - Deep Silver Volition)
San Andreas Mod Installer (HKLM-x32\...\San Andreas Mod Installer1.1) (Version: 1.1 - cpmusick)
Shadowgun: DeadZone (HKLM-x32\...\Shadowgun DeadZone) (Version: 2.0.1 - MADFINGER Games)
Shredder (HKLM\...\{1F557316-CFC0-41BD-AFF7-8BC49CE444D7}) (Version: 2.0.8.9 - Egis Technology Inc.) Hidden
Shredder (HKLM-x32\...\{C2695E83-CF1D-43D1-84FE-B3BEC561012A}) (Version: 2.0.8.9 - Egis Technology Inc.) Hidden
SimpleMU MUD Client (HKLM-x32\...\SimpleMU MUD Client) (Version: 4.4 - Kathleen MacMahon)
Skype Click to Call (HKLM-x32\...\{6D1221A9-17BF-4EC0-81F2-27D30EC30701}) (Version: 7.3.16540.9015 - Microsoft Corporation)
Skype™ 7.0 (HKLM-x32\...\{24991BA0-F0EE-44AD-9CC8-5EC50AECF6B7}) (Version: 7.0.102 - Skype Technologies S.A.)
SlimDX Runtime .NET 2.0 (January 2012) (HKLM-x32\...\{014A2868-BE56-4888-A16C-693989B8F153}) (Version: 2.0.13.43 - SlimDX Group)
Sniper Elite V2 (HKLM-x32\...\Steam App 63380) (Version:  - Rebellion)
Southpark Stick of Truth (HKLM-x32\...\U291dGhwYXJrU3RpY2tvZlRydXRo_is1) (Version: 1 - )
SpaceMonger 2.1.1 (HKLM-x32\...\SpaceMonger) (Version: 2.1.1 - Sixty-Five)
Speccy (HKLM\...\Speccy) (Version: 1.28 - Piriform)
Starbound (HKLM-x32\...\Steam App 211820) (Version:  - )
Super Mario Bros. X version 1.3 (HKLM-x32\...\{C9EAEE6B-741F-421D-B9CE-9FA300DA92AD}_is1) (Version: 1.3 - SuperMarioBrothers.org)
System Requirements Lab CYRI (HKLM-x32\...\{F3FCB08B-E752-444D-86A0-0634A4F3B23D}) (Version: 6.0.8.0 - Husdawg, LLC)
Team Fortress 2 (HKLM-x32\...\Steam App 440) (Version:  - Valve)
TeamSpeak 3 Client (HKCU\...\TeamSpeak 3 Client) (Version: 3.0.16 - TeamSpeak Systems GmbH)
TeamViewer 10 (HKLM-x32\...\TeamViewer) (Version: 10.0.39052 - TeamViewer)
Terraria (HKLM-x32\...\Steam App 105600) (Version:  - Re-Logic)
Times Reader (HKLM-x32\...\{491ADA37-04EE-2ECE-9F86-DDC0106047AC}) (Version: 2.055 - The New York Times Company) Hidden
Times Reader (HKLM-x32\...\com.nyt.timesreader.78C54164786ADE80CB31E1C5D95607D0938C987A.1) (Version: 2.055 - The New York Times Company)
Titan Quest (HKLM-x32\...\Steam App 4540) (Version:  - Iron Lore Entertainment)
Unity Web Player (HKCU\...\UnityWebPlayer) (Version: 4.6.1f1 - Unity Technologies ApS)
Unlocker 1.9.2 (HKLM\...\Unlocker) (Version: 1.9.2 - Cedrick Collomb)
Unreal Development Kit: 2012-07 (HKLM\...\UDK-782e69d9-6190-49c0-9cf8-4dd908585926) (Version:  - Epic Games, Inc.)
Unturned (HKLM-x32\...\Steam App 304930) (Version:  - Nelson Sexton)
Vegas Pro 12.0 (64-bit) (HKLM\...\{7963F870-6575-11E2-A4D9-F04DA23A5C58}) (Version: 12.0.486 - Sony)
Virtual DJ Pro Full - Atomix Productions (HKLM-x32\...\Virtual DJ Pro Full - Atomix Productions) (Version:  - )
Viscera Cleanup Detail (HKLM-x32\...\Steam App 246900) (Version:  - RuneStorm)
Viscera Cleanup Detail: Santa's Rampage (HKLM-x32\...\Steam App 265210) (Version:  - RuneStorm)
Viscera Cleanup Detail: Shadow Warrior (HKLM-x32\...\Steam App 255520) (Version:  - RuneStorm)
VLC media player 2.0.8 (HKLM-x32\...\VLC media player) (Version: 2.0.8 - VideoLAN)
Welcome Center (HKLM-x32\...\Acer Welcome Center) (Version: 1.02.3504 - Acer Incorporated)
WorldsPlayer (HKLM-x32\...\{27BF5556-A718-42FF-BDF9-9EBF4EFCDF10}) (Version: 1.19.20.01 - Worlds.com)
Xfire (HKLM-x32\...\Xfire) (Version:  - )
Xiph.Org Open Codecs 0.85.17777 (HKLM-x32\...\Open Codecs) (Version: 0.85.17777 - Xiph.Org)
XSplit Broadcaster (HKLM-x32\...\{F8A47958-47CC-4B57-AE7D-7DDC0A86BEF5}) (Version: 1.3.1311.1201 - SplitMediaLabs)
Yahoo! Messenger (HKLM-x32\...\Yahoo! Messenger) (Version:  - Yahoo! Inc.)
Zandronum (HKLM-x32\...\Zandronum) (Version: 2.0 - Zandronum)

========================= Memory info: ===================================

Percentage of memory in use: 33%
Total physical RAM: 3576.26 MB
Available physical RAM: 2373.85 MB
Total Pagefile: 7150.7 MB
Available Pagefile: 5857.14 MB
Total Virtual: 4095.88 MB
Available Virtual: 3988.19 MB

========================= Partitions: =====================================

1 Drive c: (Acer) (Fixed) (Total:441.25 GB) (Free:60.61 GB) NTFS

========================= Users: ========================================

User accounts for \\GUNTHER-PC

Administrator            ASPNET                   Guest                   
Gunther                  Mom                     

**** End of log ****

 

 

Piriform Speccy Screenshot:

http://i.imgur.com/HfzQfT8.png



#4 hamluis

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Posted 25 May 2015 - 11:25 AM

Game Booster 3 (HKLM-x32\...\Game Booster_is1) (Version: 3.5 - IObit)

 

I would remove this, since I don't think it does anything that a user cannot do manually...and it's an IObit product and I don't think very highly of anything they may suggest to any computer user (admitted bias). Worth a read, IMO:  http://www.howtogeek.com/171734/benchmarked-will-a-game-booster-improve-your-pc-gaming-performance/ .
 

Java 7 Update 55 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83217051FF}) (Version: 7.0.550 - Oracle)
Java 8 Update 25 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218025F0}) (Version: 8.0.250 - Oracle Corporation)
Java™ 6 Update 45 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83216045FF}) (Version: 6.0.450 - Oracle)

 

All 3 of these need to be uninstalled, since they pose unnecessary security risks.  Then you need to install the latest version...available at the java.com website.

 

Why should I remove older versions of Java from my system - http://www.java.com/en/download/faq/remove_olderversions.xml

 

Using Java, QMan - http://www.bleepingcomputer.com/forums/t/514146/java-auto-updater-cant/?p=3208484

Verify Java Version - http://java.com/en/download/installed.jsp

 

MyWinLocker (HKLM\...\{0B78ECB0-1A6B-4E6D-89D7-0E7CE77F0427}) (Version: 4.0.14.25 - Egis Technology Inc.) Hidden
MyWinLocker 4 (HKLM-x32\...\{39F15B50-A977-4CA6-B1C3-6A8724CDA025}) (Version: 4.0.14.25 - Egis Technology Inc.) Hidden
MyWinLocker Suite (HKLM-x32\...\{17DF9714-60C9-43C9-A9C2-32BCAED44CBE}) (Version: 4.0.14.15 - Egis Technology Inc.) Hidden
MyWinLocker Suite (HKLM-x32\...\InstallShield_{17DF9714-60C9-43C9-A9C2-32BCAED44CBE}) (Version: 4.0.14.15 - Egis Technology Inc.)

 

I see no reason to have 4 versions of any program installed...you may want to read comments at http://www.pcdecrapifier.com/apps/mywinlocker-suite .

 

Please...read and follow the directions for posting the Speccy link, if you are inclined to do so.  Most members get this right but enough get it wrong that I can say you are not alone in making this mistake...and no will die because of it :).

 

If you don't want to submit the Speccy link...I suggest that you run the chkdsk /r command after removing suggested programs above...and follow that up with running the sfc /scannow command.

 

Chkdsk From Command Prompt, Win 7 - http://www.bleepingcomputer.com/forums/t/496613/contextmenu-is-causing-explorerexe-to-crash/?p=3067880

 

SFC -SCANNOW Run in Command Prompt at Boot - Windows 7 Forums - http://www.sevenforums.com/tutorials/139810-sfc-scannow-run-command-prompt-boot.html

 

Louis



#5 Xyno

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Posted 25 May 2015 - 12:09 PM

Okay, so I misinterpreted what you meant when you said post a screenshot of it. Here's what you asked for, sorry again.

http://speccy.piriform.com/results/7LvIHrQBzOTnnXaRy3W8ndo

 

Removed the java 8 version. When I try to remove the other two, I get a window like this:

http://i.imgur.com/EqgS0HA.png

 

Only the MyWinLocker Suite showed up in my programs and features, so I tried uninstalling it..? Got this.

http://i.imgur.com/nMr6cKR.png

 

Uninstalled Gamebooster.

I don't know where to go from here.

Thanks in advance.

-Xyno



#6 Xyno

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Posted 25 May 2015 - 12:10 PM

I'll be repeatedly checking back on this today, I'm not working whatsoever so I'm idle while I can't use my pc.



#7 Xyno

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Posted 25 May 2015 - 12:12 PM

Oh, and after trying to remove most of those, what do you want me to do now? Should I still run the chkdsk or wait for something else now?



#8 hamluis

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Posted 25 May 2015 - 01:18 PM

You can attempt to use Revo Uninstaller Freeware  to remove said applications.  Download the free version to your desktop...then doubleclick, click on the .exe file, extract all files, click again on the .exe, etc. until you see a screen listing installed apps.  Select the applications, click the Uninstall icon near top of screen.

 

I would run the chkdsk /r and sfc /scannow only after removing the "rubbish".

 

Why are you running IE 10?  Using IE 11 would provide the better protection.  Speaking of protection...your AV reflects a status of "disabled"...in fact, I don't see an AV program installed. and you are using a torrent program.  Lots of securtiy holes in those two sentences.

 

Louis


Edited by hamluis, 25 May 2015 - 01:29 PM.


#9 Xyno

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Posted 25 May 2015 - 02:18 PM

I rarely use Internet explorer. I never updated it.
I downloaded the torrent for getting a file from a friend a long time ago.
Older java versions removed now, the revo had me delete registry entries.
Removed the one winlocker and it had me delete registry through revo like the java.
Chkdsk is now running. I had to do it twice because it refused to do it from boot.

#10 hamluis

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Posted 25 May 2015 - 03:24 PM

When a hard drive is in need of chkdsk /r for lack of maintenance...I find it best to run it more than 1 time.

 

Louis



#11 Xyno

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Posted 25 May 2015 - 04:50 PM

When a hard drive is in need of chkdsk /r for lack of maintenance...I find it best to run it more than 1 time.

 

Louis

I ran the chkdsk like you asked and came back and the computer rebooted itself afterwards. Nothing appears to have changed.

Some files cannot be properly opened, and it still says my windows is not valid. I am currently running the sfc /scannow.

-Xyno



#12 Xyno

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Posted 25 May 2015 - 05:23 PM

http://i.imgur.com/ftye1Lx.png

Results of the SFC scan produced no integrity violations. So, what do we do now? Both of them gave me no issues with the computer.



#13 hamluis

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Posted 25 May 2015 - 05:54 PM

But...you have issues...you just don't have any that either of those two tools can identify.

 

I'd say that it's time to consider malware possibilities...by posting a new topic in the Am I Infected forum here at BC.  Whether you use it or not...IE is always being used by some processes installed as part of Windows and by some processes installed with applications.

 

Louis






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