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"Repair your computer" Problems


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#1 conker4311

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Posted 24 May 2015 - 12:15 PM

Okay, so I have a Dell Inspiron 1501 with windows 7 on it. Im trying to factory reset my computer without needing a windows 7 disc. I have tried pressing f8 when i restart my computer to load the advanced boot option and that has worked but when i got into the advanced boot the "repair your computer" option is missing. I have tried looking it up and ended up confused by people saying open some elevated windows cmd and typing all of this stuff. Is there a simple way of doing this without using a disc please help me



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#2 Aura

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Posted 24 May 2015 - 12:21 PM

Hi conker4311 :)

In order to be able to Factory Reset your laptop without using reinstallation CDs, you need to have a built-in Recovery partition. Let's check if you have one. I'll need to see a screenshot of your Disk Management Utility.

mYEYEX7.pngDisk Management Utility
Follow the instructions below to open the Disk Management Utility:
  • For Windows 7, click on the Windows Start Menu, right-click on Computer and select Manage (requires Admin Rights). From there, click on Disk Management in the left pane;
  • For Windows 8, bring the cursor in the bottom left-corner of the screen and wait for the metro preview to open, then right-click on it and select Disk Management;
  • For Windows 8,1 bring the cursor on the Windows logo, right-click on it and select Disk Management;
  • Open the window to its full size, then take a screenshot of it and attach it to your next reply;
mq1pzD6.pngHow to take a screenshot using the Snipping Tool
Follow the instructions below to take a screenshot using Windows' Snipping Tool:
  • Press on the Win Key + R to open the Run box;
  • Enter SnippingTool and press on Enter;
  • The Snipping Tool will open, asking you to choose the area to take in the screenshot;
  • Left click on the area where you want to start the screenshot, keep it, and drag the cursor across the screen;
  • Once done, release the left button to take the screenshot;
  • In the editing window, click on the File menu then Save As;
  • Save the screenshot in a folder that you can access easily;
  • Attaching the screenshot in your reply
    • Go in your thread and click on the Reply to this topic button in the top-right corner;
      85hPFGu.png
    • Below the text box you'll have the option to Attach files. Click on the Choose Files... button, navigate to your screenshot and select it;
      LKVBzF7.png
    • Once done, add a comment to your reply and post it;

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#3 conker4311

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Posted 24 May 2015 - 02:29 PM

Okay, Here is the capture

Attached Files



#4 Aura

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Posted 24 May 2015 - 02:31 PM

Sadly, it doesn't seems like you have a Recovery partition with the manufacturer's image, so you won't be able to do a Factory Reset without one.

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#5 conker4311

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Posted 24 May 2015 - 02:33 PM

Okay, thank you for you help anyway this is good to know


Edited by conker4311, 24 May 2015 - 02:34 PM.


#6 Aura

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Posted 24 May 2015 - 02:34 PM

You can contact Dell about getting a set of reinstallation discs, but they might charge you for it.

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#7 conker4311

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Posted 24 May 2015 - 02:35 PM

Probably, As my computer is old and was refurbished



#8 Aura

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Posted 24 May 2015 - 02:37 PM

What edition of Windows 7 do you have? I can provide you a download link for its .iso (32 or 64-bit), and you can either burn it to a CD/DVD or a make a USB bootable with it and proceed to do a clean reinstallation of Windows. All you would have to need is to grab your product key first, which can be done by using ProduKey, from NirSoft.

http://www.nirsoft.net/utils/product_cd_key_viewer.html

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