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Spinning Blue Circle Desktop pointer Windows 8.1 pro


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#1 JAGUAR1950

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Posted 24 May 2015 - 10:19 AM

New to this site and wondered if anyone else is having the same problem:

 

Started approximately 2 days ago I have a continuous spinning blue circle next to my mouse pointer on the desktop. I have checked on several other forums trying to find a fix, although many people are also complaining of the same problem.

 

My computer is running fine with no other problems can anyone HELP? Please.

 

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#2 rp88

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Posted 24 May 2015 - 10:29 AM

Is it continuous or does it just randomly appear sometimes for about 5 seconds? If it is the latter that is quite normal, it happens to me on my machine. If the blue circle is always shown and spinning it indicates soemthing big going on in the background, this could be all sorts of things. Some causes could be perfectly natural, some causes could be bad. Open task manager (ctrl+alt+delete) and go to the details tab, list the details by the "memory" clumn to have the highest usage processes at the top. Write down the names of each task manager process you see, then type those names into a post here, in the order of highest to lowest memory usage. Also go to the performance tab of task manager, write down the percentage CPU, memory and disk usage. Type those numbers into a post on here.

Edited by rp88, 24 May 2015 - 10:30 AM.

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#3 JohnC_21

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Posted 24 May 2015 - 11:04 AM

When Windows 8 shuts down it is not a true shutdown. It's more of a hybrid shutdown to allow for a fast boot. Try a true shutdown and reboot. Type CMD in the search box and Right Click > Run as Administrator.

 

At the command prompt type the following.

shutdown /s /t 0 

/s tells the computer to do a shutdown and not a reboot. /t /0 tell the computer to shutdown immediately.

 

After the computer shuts down reboot and see if you still have the spinning circle.

 

And Welcome to BC.


Edited by JohnC_21, 24 May 2015 - 11:05 AM.


#4 JAGUAR1950

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Posted 25 May 2015 - 08:47 AM

Thanks for the help guys:

 

Tried the command prompt and a reboot but still have the spinning circle its driving me NUTS. !!!!



#5 JohnC_21

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Posted 25 May 2015 - 09:00 AM

Did you add any program during the last two days? You can do a System Restore before the issue began. If you added any file or folder to the desktop after the Restore Point, copy it to your documents folder.



#6 usasma

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Posted 26 May 2015 - 06:42 AM

The spinning circle indicates that something's going on in the background.
The problem is figuring out what it is - especially when it doesn't cause other problems (such as slowness).

 

Start by using this free program:  http://www.nirsoft.net/utils/shexview.html

Disable all the non-Windows extensions and reboot to see if that fixes it.
If it does fix it, then re-enable half and see if the problem returns - continue to re-enable by half's until you isolate the problem.

If it doesn't work, post back for some other suggestions.


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#7 JAGUAR1950

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Posted 27 May 2015 - 05:23 AM

After some more in depth research via Windows this Spinning circle problem appears to have been caused by: Windows auto update I am not sure which update is causing the problem but an update is not downloading correctly and is hanging / looping during download.

 

Thus the Blue Spinning Circle on the desktop next to the mouse pointer this is within the past two weeks.

 

Managed to solve the problem: Go to Control Panel – Trouble Shooting . System and Security Fix problems with Windows Update.

 

 

 

You may have to run this as Administrator: Problems found FIXED.

 

This worked for me and appears to have solved my problem.

 

Thanks for all the help guys appreciated.  



#8 JohnC_21

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Posted 27 May 2015 - 08:01 AM

Interesting, As you said it seems to be a common problem. Thanks for posting the solution.






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