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BSOD


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#1 dodgeman1

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Posted 24 May 2015 - 09:21 AM

Have been getting BSOD intermittently for aprox 1 month, mostly it happens while playing online game -> DELTA FORCE - BLACKHAWK DOWN

I can get around Windows 7 fair but no idea what to do with this problem.

any help with this would be greatly appreciated!

 

· OS - 7 Pro SP1 64 bit

same as original installed OS

Preinstalled OS

Purchased new from CyberPower 01-11-2012
CPU - INTEL I7-3930K 3.2GHZ 12MB LGA

Video Card - VIDIA GTX 570 1.2 GB GDDR5 PCI-E
Power Supply - CORSAIR CMPSU-850TX V2 POWER SUPPLY 850 watt
CyberPower Desktop customized build with BLACK AZZA HURRICANE 2000 FULL TOWER GAMING CASE

RAM - 4GB CORSAIR VENGEANCE 1600MHZ DDR3 x 4

 

Attached Files



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#2 dodgeman1

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Posted 24 May 2015 - 09:26 AM

additional info

OS re-installed 01-04-2013

BIOS American Megatrends F11 7-5-2012



#3 usasma

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Posted 24 May 2015 - 10:34 AM

BIOS dates from 2012 - update it if you are able to update it from within Windows.  If it wants you to boot to a disk in order to update it, let's hold off on that for now.

 

You have 3 hard drives.  What is the make/model/wattage and age of your Power Supply?
There is missing info for your Q: drive.  Could you describe it please?

 

Many, many Live Kernel Events in the WER section of MSINFO32:

Please do the following:
- open Event Viewer (run eventvwr.msc from the "Run" dialog)
- expand the Custom Views category (left click on the > next to the words "Custom Views")
- right click on Administrative Events
- select "Save all Events in Custom View as..."
- save the file as Admin.evtx
- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).

FYI - If we're looking for Event ID 41 errors (unexplained shutdowns), there's more info on that here:  http://support.microsoft.com/kb/2028504

While waiting for a reply, please monitor your temps with this free utility:  http://www.cpuid.com/softwares/hwmonitor.html

 

 

All 3 memory dumps blame Xeno7x64.sys - a driver for your Bigfoot Networks Killer Xeno PCI-E Gaming Adapter

Xeno7x64.sys                Wed May 18 18:55:16 2011 (4DD44E54)
Bigfoot Networks Killer Xeno PCI-E Gaming Adapter (this card is from VisionTek)}http://www.bigfootnetworks.com/support/index.php?_m=downloads&_a=view
http://www.carrona.org/drivers/driver.php?id=Xeno7x64.sys

 

Please download a fresh copy, then uninstall the current copy and install the freshly downloaded copy.  Then monitor for further BSOD's.

 

Please also uninstall Gigabyte EasySaver (gdrv.sys is the driver).  It is known to cause BSOD's on some Windows systems.

 

You appear to have Norton and MalwareBytes both running in memory.  This may cause BSOD's, and can even lead to infections (as the 2 are competing with each other).

Please uninstall MalwareBytes.  Should you want to reinstall MalwareBytes, be sure to NOT opt for the trial of the Pro version (that's what loads it into memory). 

 

Here are the extracts from the memory dumps:

Debug session time: Sun May 24 00:28:58.154 2015 (UTC - 4:00)
Loading Dump File [C:\Users\John\SysnativeBSODApps\052415-39312-01.dmp]
Built by: 7601.18839.amd64fre.win7sp1_gdr.150427-0707
System Uptime: 0 days 10:35:50.417
*** WARNING: Unable to verify timestamp for Xeno7x64.sys
*** ERROR: Module load completed but symbols could not be loaded for Xeno7x64.sys
Probably caused by : Xeno7x64.sys ( Xeno7x64+1749b )
BugCheck D1, {fffff880073f25a4, 2, 0, fffff8800686249b}
BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
Bugcheck code 000000d1
Arguments:
Arg1: fffff880073f25a4, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff8800686249b, address which referenced memory
BUGCHECK_STR:  0xD1
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xD1_Xeno7x64+1749b
MaxSpeed:     3200
CurrentSpeed: 3201
BiosVersion = F11
BiosReleaseDate = 07/05/2012
SystemManufacturer = Gigabyte Technology Co., Ltd.
SystemProductName = To be filled by O.E.M.
BaseBoardProduct = G1.Assassin2
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Debug session time: Thu May 21 18:59:49.872 2015 (UTC - 4:00)
Loading Dump File [C:\Users\John\SysnativeBSODApps\052115-37455-01.dmp]
Built by: 7601.18839.amd64fre.win7sp1_gdr.150427-0707
System Uptime: 0 days 8:13:39.731
*** WARNING: Unable to verify timestamp for Xeno7x64.sys
*** ERROR: Module load completed but symbols could not be loaded for Xeno7x64.sys
Probably caused by : Xeno7x64.sys ( Xeno7x64+1749b )
BugCheck D1, {fffff88006e45597, 2, 0, fffff8800528e49b}
BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
Bugcheck code 000000d1
Arguments:
Arg1: fffff88006e45597, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff8800528e49b, address which referenced memory
BUGCHECK_STR:  0xD1
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xD1_Xeno7x64+1749b
MaxSpeed:     3200
CurrentSpeed: 3200
BiosVersion = F11
BiosReleaseDate = 07/05/2012
SystemManufacturer = Gigabyte Technology Co., Ltd.
SystemProductName = To be filled by O.E.M.
BaseBoardProduct = G1.Assassin2
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Debug session time: Tue May 19 20:57:15.972 2015 (UTC - 4:00)
Loading Dump File [C:\Users\John\SysnativeBSODApps\051915-36816-01.dmp]
Built by: 7601.18839.amd64fre.win7sp1_gdr.150427-0707
System Uptime: 0 days 4:04:58.831
*** WARNING: Unable to verify timestamp for Xeno7x64.sys
*** ERROR: Module load completed but symbols could not be loaded for Xeno7x64.sys
Probably caused by : Xeno7x64.sys ( Xeno7x64+1749b )
BugCheck D1, {fffff88007622137, 2, 0, fffff8800690d49b}
BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
Bugcheck code 000000d1
Arguments:
Arg1: fffff88007622137, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff8800690d49b, address which referenced memory
BUGCHECK_STR:  0xD1
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xD1_Xeno7x64+1749b
MaxSpeed:     3200
CurrentSpeed: 3200
BiosVersion = F11
BiosReleaseDate = 07/05/2012
SystemManufacturer = Gigabyte Technology Co., Ltd.
SystemProductName = To be filled by O.E.M.
BaseBoardProduct = G1.Assassin2
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

 

These are the 3rd party drivers present in the memory dump(s):

BHDrvx64.sys                Tue Apr 28 21:53:40 2015 (554039A4)
CTHWIUT.SYS                 Tue Dec 13 03:26:02 2011 (4EE70C1A)
ENG64.SYS                   Sat Nov 15 04:15:33 2014 (546719B5)
EX64.SYS                    Sat Nov 15 04:14:03 2014 (5467195B)
Edge7x64.sys                Wed May 18 18:55:15 2011 (4DD44E53)
EraserUtilRebootDrv.sys     Tue Nov 25 15:15:44 2014 (5474E370)
FLxHCIc.sys                 Mon Oct  3 05:14:19 2011 (4E897CEB)
FLxHCIh.sys                 Mon Oct  3 05:14:28 2011 (4E897CF4)
GEARAspiWDM.sys             Thu May  3 15:56:17 2012 (4FA2E2E1)
HECIx64.sys                 Thu Sep 22 12:38:44 2011 (4E7B6494)
IDSvia64.sys                Tue Mar 17 19:43:19 2015 (5508BC17)
Ironx64.SYS                 Thu Aug 14 22:38:59 2014 (53ED72C3)
LGBusEnum.sys               Mon Nov 23 20:36:48 2009 (4B0B38B0)
LGSHidFilt.Sys              Thu May 30 11:16:33 2013 (51A76D51)
MBAMSwissArmy.sys           Thu Jan  8 21:45:43 2015 (54AF40D7)
NvStreamKms.sys             Sat Nov 22 02:46:45 2014 (54703F65)
SRTSP64.SYS                 Tue Mar 10 20:09:30 2015 (54FF87BA)
SRTSPX64.SYS                Tue Aug 26 02:36:42 2014 (53FC2AFA)
SYMDS64.SYS                 Fri Aug  8 02:17:10 2014 (53E46B66)
SYMEFA64.SYS                Mon Aug 11 13:19:13 2014 (53E8FB11)
SYMEVENT64x86.SYS           Wed May  7 22:18:49 2014 (536AE989)
SYMNETS.SYS                 Tue Aug 12 18:15:11 2014 (53EA91EF)
Sftfslh.sys                 Tue Oct  7 23:03:22 2014 (5434A97A)
Sftplaylh.sys               Tue Oct  7 23:03:44 2014 (5434A990)
Sftredirlh.sys              Tue Oct  7 23:03:47 2014 (5434A993)
Sftvollh.sys                Tue Oct  7 23:03:06 2014 (5434A96A)
Xeno7x64.sys                Wed May 18 18:55:16 2011 (4DD44E54)
amdxata.sys                 Fri Mar 19 12:18:18 2010 (4BA3A3CA)
athrx.sys                   Tue May  5 03:30:13 2015 (55487185)
ccSetx64.sys                Mon Aug 18 15:33:11 2014 (53F254F7)
ctaud2k.sys                 Tue Dec 13 03:24:52 2011 (4EE70BD4)
ctoss2k.sys                 Tue Dec 13 03:22:36 2011 (4EE70B4C)
ctprxy2k.sys                Tue Dec 13 03:24:54 2011 (4EE70BD6)
ctsfm2k.sys                 Tue Dec 13 03:22:23 2011 (4EE70B3F)
eeCtrl64.sys                Tue Nov 25 15:15:44 2014 (5474E370)
emupia2k.sys                Tue Dec 13 03:22:17 2011 (4EE70B39)
gdrv.sys                    Thu Mar 12 23:22:29 2009 (49B9D175)
ha20x22k.sys                Tue Dec 13 03:24:21 2011 (4EE70BB5)
idmwfp.sys                  Wed May 20 11:41:55 2015 (555CAB43)
idmwfp.sys                  Fri Apr 17 12:06:19 2015 (55312F7B)
intelppm.sys                Mon Jul 13 19:19:25 2009 (4A5BC0FD)
mbam.sys                    Wed Sep  3 13:50:25 2014 (540754E1)
mbamchameleon.sys           Wed Jan 21 15:29:56 2015 (54C00C44)
mwac.sys                    Tue Jun 17 22:06:34 2014 (53A0F42A)
npf.sys                     Thu Feb 28 20:31:24 2013 (513004EC)
nvhda64v.sys                Thu Oct  9 13:02:27 2014 (5436BFA3)
nvlddmkm.sys                Fri Mar 13 11:39:56 2015 (550304CC)
nvvad64v.sys                Thu Nov 20 10:33:54 2014 (546E09E2)

 

These are the links to the driver mentioned about (to help you research fresh copies - if needed):

http://www.carrona.org/drivers/driver.php?id=BHDrvx64.sys
http://www.carrona.org/drivers/driver.php?id=CTHWIUT.SYS
http://www.carrona.org/drivers/driver.php?id=ENG64.SYS
http://www.carrona.org/drivers/driver.php?id=EX64.SYS
http://www.carrona.org/drivers/driver.php?id=Edge7x64.sys
http://www.carrona.org/drivers/driver.php?id=EraserUtilRebootDrv.sys
http://www.carrona.org/drivers/driver.php?id=FLxHCIc.sys
http://www.carrona.org/drivers/driver.php?id=FLxHCIh.sys
http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
http://www.carrona.org/drivers/driver.php?id=IDSvia64.sys
http://www.carrona.org/drivers/driver.php?id=Ironx64.SYS
http://www.carrona.org/drivers/driver.php?id=LGBusEnum.sys
http://www.carrona.org/drivers/driver.php?id=LGSHidFilt.Sys
http://www.carrona.org/drivers/driver.php?id=MBAMSwissArmy.sys
http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys
http://www.carrona.org/drivers/driver.php?id=SRTSP64.SYS
http://www.carrona.org/drivers/driver.php?id=SRTSPX64.SYS
http://www.carrona.org/drivers/driver.php?id=SYMDS64.SYS
http://www.carrona.org/drivers/driver.php?id=SYMEFA64.SYS
http://www.carrona.org/drivers/driver.php?id=SYMEVENT64x86.SYS
http://www.carrona.org/drivers/driver.php?id=SYMNETS.SYS
http://www.carrona.org/drivers/driver.php?id=Sftfslh.sys
http://www.carrona.org/drivers/driver.php?id=Sftplaylh.sys
http://www.carrona.org/drivers/driver.php?id=Sftredirlh.sys
http://www.carrona.org/drivers/driver.php?id=Sftvollh.sys
http://www.carrona.org/drivers/driver.php?id=Xeno7x64.sys
http://www.carrona.org/drivers/driver.php?id=amdxata.sys
http://www.carrona.org/drivers/driver.php?id=athrx.sys
http://www.carrona.org/drivers/driver.php?id=ccSetx64.sys
http://www.carrona.org/drivers/driver.php?id=ctaud2k.sys
http://www.carrona.org/drivers/driver.php?id=ctoss2k.sys
http://www.carrona.org/drivers/driver.php?id=ctprxy2k.sys
http://www.carrona.org/drivers/driver.php?id=ctsfm2k.sys
http://www.carrona.org/drivers/driver.php?id=eeCtrl64.sys
http://www.carrona.org/drivers/driver.php?id=emupia2k.sys
http://www.carrona.org/drivers/driver.php?id=gdrv.sys
http://www.carrona.org/drivers/driver.php?id=ha20x22k.sys
http://www.carrona.org/drivers/driver.php?id=idmwfp.sys
http://www.carrona.org/drivers/driver.php?id=idmwfp.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=mbam.sys
http://www.carrona.org/drivers/driver.php?id=mbamchameleon.sys
http://www.carrona.org/drivers/driver.php?id=mwac.sys
http://www.carrona.org/drivers/driver.php?id=npf.sys
http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys




 


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#4 dodgeman1

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Posted 25 May 2015 - 07:46 AM

POWER SUPPLY - CORSAIR CMPSU-850TX V2 850 watts - installed with purchase of system

 

I will try to update driver for NIC & BIOS

 THANK YOU

 

will post progress!






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