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I have a browser hijacker/redirect, and not sure what else.


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4 replies to this topic

#1 gomyr

gomyr

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  • Local time:03:39 AM

Posted 23 May 2015 - 08:20 PM

Hello, I have a friend who has asked me to help her with her computer.  She allowed another person to use her computer while they babysat for her and when she came home she was unable to open a webpage she uses for her college class.

 

So far, the only website that seems to be affected by the redirect is the one she uses for school.  Whenever she tried to open www.myunlv.com, she was redirected to the Kelly Blue Book website, kbb.com.  I have run Mbam, Microsoft Security Essentials, TDSSkiller, ADWCleaner, and SpyHunter4 (which I have since uninstalled). After the above mentioned fixes, the redirect no longer takes her to the kbb.com website, but it does not display the correct page for her school work, either.  Most of the time it goes to ww38.myunlv.com, which is the same page I get when I try www.myunlv.com on both my (uninfected) computer AND tablet, which I cannot figure out.  And other times (usually the first time after closing and reopening the browser), it just redirects to a random site now.  These problems are on all three browsers on the infected computer, IE, Chrome and Firefox.  The one thing I can't explain is why I can't get to the correct website on my own personal uninfected computers but regardless of that, the random redirect is still happening on the infected computer.  I will check on this end to find out if any of her classmates are having the same issue with the website loading as it does on my own computers with the ww38 heading.

 

It is Windows 7 running on a Dell Inspiron 6000 laptop.

 

here are my Farbar logs:

 

FRST:

Scan result of Farbar Recovery Scan Tool (FRST) (x86) Version: 22-05-2015 01
Ran by Melissa (administrator) on MELISSA-PC on 23-05-2015 16:48:31
Running from C:\Users\Melissa\Downloads
Loaded Profiles: Melissa & School ONLY (Available Profiles: Melissa & School ONLY)
Platform: Microsoft Windows 7 Professional  Service Pack 1 (X86) OS Language: English (United States)
Internet Explorer Version 11 (Default browser: Chrome)
Boot Mode: Normal
 
==================== Processes (Whitelisted) =================
 
(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)
 
(Enigma Software Group USA, LLC.) C:\Program Files\Enigma Software Group\SpyHunter\SH4Service.exe
(Microsoft Corporation) C:\Program Files\Microsoft Security Client\MsMpEng.exe
(Malwarebytes Corporation) C:\Program Files\Malwarebytes Anti-Malware\mbamscheduler.exe
(Malwarebytes Corporation) C:\Program Files\Malwarebytes Anti-Malware\mbamservice.exe
(TeamViewer GmbH) C:\Program Files\TeamViewer\TeamViewer_Service.exe
(Microsoft Corporation) C:\Program Files\Microsoft Security Client\NisSrv.exe
(Malwarebytes Corporation) C:\Program Files\Malwarebytes Anti-Malware\mbam.exe
(Microsoft Corporation) C:\Program Files\Microsoft Security Client\msseces.exe
(Microsoft Corporation) C:\Program Files\Microsoft Office\Office14\ONENOTEM.EXE
(Enigma Software Group USA, LLC.) C:\Program Files\Enigma Software Group\SpyHunter\SpyHunter4.exe
(Google Inc.) C:\Program Files\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files\Google\Chrome\Application\chrome.exe
 
 
==================== Registry (Whitelisted) ==================
 
(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)
 
HKLM-x32\...\Run: [BCSSync] => C:\Program Files\Microsoft Office\Office14\BCSSync.exe [89184 2012-11-05] (Microsoft Corporation)
HKLM-x32\...\Run: [MSC] => c:\Program Files\Microsoft Security Client\msseces.exe [981688 2015-04-30] (Microsoft Corporation)
HKLM-x32\...\Run: [Adobe ARM] => C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe [1022152 2014-12-19] (Adobe Systems Incorporated)
Startup: C:\Users\Melissa\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\OneNote 2010 Screen Clipper and Launcher.lnk [2015-01-09]
ShortcutTarget: OneNote 2010 Screen Clipper and Launcher.lnk -> C:\Program Files\Microsoft Office\Office14\ONENOTEM.EXE (Microsoft Corporation)
 
==================== Internet (Whitelisted) ====================
 
(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)
 
SearchScopes: HKU\.DEFAULT -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = 
SearchScopes: HKU\S-1-5-19 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = 
SearchScopes: HKU\S-1-5-20 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = 
BHO: Groove GFS Browser Helper -> {72853161-30C5-4D22-B7F9-0BBC1D38A37E} -> C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL [2013-12-19] (Microsoft Corporation)
BHO: Office Document Cache Handler -> {B4F3A835-0E21-4959-BA22-42B3008E02FF} -> C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL [2013-03-06] (Microsoft Corporation)
Tcpip\Parameters: [DhcpNameServer] 192.168.1.1
 
FireFox:
========
FF ProfilePath: C:\Users\Melissa\AppData\Roaming\Mozilla\Firefox\Profiles\xbim524e.default
FF Plugin: @microsoft.com/OfficeAuthz,version=14.0 -> C:\PROGRA~1\MICROS~1\Office14\NPAUTHZ.DLL [2010-01-09] (Microsoft Corporation)
FF Plugin: @microsoft.com/SharePoint,version=14.0 -> C:\PROGRA~1\MICROS~1\Office14\NPSPWRAP.DLL [2010-03-24] (Microsoft Corporation)
FF Plugin: @tools.google.com/Google Update;version=3 -> C:\Program Files\Google\Update\1.3.27.5\npGoogleUpdate3.dll [2015-05-14] (Google Inc.)
FF Plugin: @tools.google.com/Google Update;version=9 -> C:\Program Files\Google\Update\1.3.27.5\npGoogleUpdate3.dll [2015-05-14] (Google Inc.)
FF Plugin: Adobe Reader -> C:\Program Files\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll [2015-05-01] (Adobe Systems Inc.)
 
Chrome: 
=======
CHR Profile: C:\Users\Melissa\AppData\Local\Google\Chrome\User Data\Default
CHR Extension: (Google Slides) - C:\Users\Melissa\AppData\Local\Google\Chrome\User Data\Default\Extensions\aapocclcgogkmnckokdopfmhonfmgoek [2014-11-27]
CHR Extension: (Google Docs) - C:\Users\Melissa\AppData\Local\Google\Chrome\User Data\Default\Extensions\aohghmighlieiainnegkcijnfilokake [2014-11-27]
CHR Extension: (Google Drive) - C:\Users\Melissa\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf [2014-11-27]
CHR Extension: (YouTube) - C:\Users\Melissa\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo [2014-11-27]
CHR Extension: (Google Search) - C:\Users\Melissa\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf [2014-11-27]
CHR Extension: (Google Sheets) - C:\Users\Melissa\AppData\Local\Google\Chrome\User Data\Default\Extensions\felcaaldnbdncclmgdcncolpebgiejap [2014-11-27]
CHR Extension: (Bookmark Manager) - C:\Users\Melissa\AppData\Local\Google\Chrome\User Data\Default\Extensions\gmlllbghnfkpflemihljekbapjopfjik [2015-04-23]
CHR Extension: (Chrome Hotword Shared Module) - C:\Users\Melissa\AppData\Local\Google\Chrome\User Data\Default\Extensions\lccekmodgklaepjeofjdjpbminllajkg [2015-03-13]
CHR Extension: (Google Wallet) - C:\Users\Melissa\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2014-11-27]
CHR Extension: (Gmail) - C:\Users\Melissa\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia [2014-11-27]
 
========================== Services (Whitelisted) =================
 
(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)
 
R2 DiagTrack; C:\Windows\system32\diagtrack.dll [851456 2015-04-27] (Microsoft Corporation)
R2 MBAMScheduler; C:\Program Files\Malwarebytes Anti-Malware\mbamscheduler.exe [1871160 2015-04-14] (Malwarebytes Corporation)
R2 MBAMService; C:\Program Files\Malwarebytes Anti-Malware\mbamservice.exe [1080120 2015-04-14] (Malwarebytes Corporation)
R2 MsMpSvc; c:\Program Files\Microsoft Security Client\MsMpEng.exe [22216 2015-04-30] (Microsoft Corporation)
R3 NisSrv; c:\Program Files\Microsoft Security Client\NisSrv.exe [284504 2015-04-30] (Microsoft Corporation)
R2 SpyHunter 4 Service; C:\Program Files\Enigma Software Group\SpyHunter\SH4Service.exe [771456 2015-05-22] (Enigma Software Group USA, LLC.)
R2 TeamViewer; C:\Program Files\TeamViewer\TeamViewer_Service.exe [5491984 2015-05-20] (TeamViewer GmbH)
S3 WinDefend; C:\Program Files\Windows Defender\mpsvc.dll [680960 2013-05-26] (Microsoft Corporation)
 
==================== Drivers (Whitelisted) ====================
 
(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)
 
R1 dtsoftbus01; C:\Windows\System32\DRIVERS\dtsoftbus01.sys [243128 2014-11-27] (Disc Soft Ltd)
R3 esgiguard; C:\Program Files\Enigma Software Group\SpyHunter\esgiguard.sys [16432 2015-05-22] (Enigma Software Group USA, LLC.)
S3 EsgScanner; C:\Windows\System32\DRIVERS\EsgScanner.sys [19984 2015-05-22] ()
R3 MBAMProtector; C:\Windows\system32\drivers\mbam.sys [23256 2015-04-14] (Malwarebytes Corporation)
R3 MBAMSwissArmy; C:\Windows\system32\drivers\MBAMSwissArmy.sys [119512 2015-05-23] (Malwarebytes Corporation)
R3 MBAMWebAccessControl; C:\Windows\system32\drivers\mwac.sys [51928 2015-04-14] (Malwarebytes Corporation)
R0 MpFilter; C:\Windows\System32\DRIVERS\MpFilter.sys [245096 2015-03-04] (Microsoft Corporation)
R1 MpKslce072418; c:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{CD01EB0B-3B77-4D16-8B3F-AD23D3C4AD67}\MpKslce072418.sys [39464 2015-05-23] (Microsoft Corporation)
R3 NETw2v32; C:\Windows\System32\DRIVERS\NETw2v32.sys [2595840 2007-03-06] (Intel® Corporation)
R1 SMR430; C:\Windows\System32\drivers\SMR430.SYS [104120 2015-05-23] (Symantec Corporation)
R3 STAC97; C:\Windows\System32\drivers\STAC97.sys [273168 2005-03-10] (SigmaTel, Inc.)
R3 VSTHWICH; C:\Windows\System32\DRIVERS\VSTICH3.SYS [242176 2009-07-13] (Conexant Systems, Inc.)
 
==================== NetSvcs (Whitelisted) ===================
 
(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)
 
 
==================== One Month Created files and folders ========
 
(If an entry is included in the fixlist, the file/folder will be moved.)
 
2015-05-23 16:48 - 2015-05-23 16:48 - 00008943 _____ () C:\Users\Melissa\Downloads\FRST.txt
2015-05-23 16:47 - 2015-05-23 16:48 - 00000000 ____D () C:\FRST
2015-05-23 16:46 - 2015-05-23 16:46 - 01147392 _____ (Farbar) C:\Users\Melissa\Downloads\FRST.exe
2015-05-23 16:34 - 2015-05-23 16:35 - 00001170 _____ () C:\Users\Melissa\Downloads\fixlist.txt
2015-05-23 05:29 - 2015-05-23 05:30 - 00000020 _____ () C:\Windows\system32\Drivers\SMR430.dat
2015-05-23 05:29 - 2015-05-23 05:29 - 00104120 _____ (Symantec Corporation) C:\Windows\system32\Drivers\SMR430.SYS
2015-05-23 05:13 - 2015-05-23 05:13 - 00000000 ____D () C:\NPE
2015-05-23 05:08 - 2015-05-23 05:29 - 00000000 ____D () C:\Users\Melissa\AppData\Local\NPE
2015-05-23 05:08 - 2015-05-23 05:08 - 00000000 ____D () C:\ProgramData\Norton
2015-05-23 05:07 - 2015-05-23 05:08 - 03060320 ____N (Symantec Corporation) C:\Users\Melissa\Downloads\NPE.exe
2015-05-22 03:16 - 2015-05-22 03:16 - 00001082 _____ () C:\Users\Melissa\Desktop\notepad.lnk
2015-05-22 02:22 - 2015-05-22 02:22 - 00000000 ____D () C:\Users\Melissa\AppData\Roaming\Enigma Software Group
2015-05-22 02:21 - 2015-05-22 02:22 - 00000000 ____D () C:\Users\Melissa\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\SpyHunter
2015-05-22 02:21 - 2015-05-22 02:21 - 00019984 _____ () C:\Windows\system32\Drivers\EsgScanner.sys
2015-05-22 02:21 - 2015-05-22 02:21 - 00001240 _____ () C:\Users\Melissa\Desktop\SpyHunter.lnk
2015-05-22 02:21 - 2015-05-22 02:21 - 00000000 ____D () C:\sh4ldr
2015-05-22 02:20 - 2015-05-22 02:20 - 03109248 _____ (Enigma Software Group USA, LLC.) C:\Users\Melissa\Downloads\SpyHunter-Installer (1).exe
2015-05-22 02:20 - 2015-05-22 02:20 - 00000000 ____D () C:\Program Files\Enigma Software Group
2015-05-22 00:54 - 2015-05-22 00:55 - 03109248 _____ (Enigma Software Group USA, LLC.) C:\Users\Melissa\Downloads\SpyHunter-Installer.exe
2015-05-21 23:48 - 2015-05-21 23:49 - 00000000 ____D () C:\Users\School ONLY\AppData\Roaming\Mozilla
2015-05-21 23:48 - 2015-05-21 23:49 - 00000000 ____D () C:\Users\School ONLY\AppData\Local\Mozilla
2015-05-21 23:40 - 2015-05-21 23:40 - 00109280 _____ () C:\Users\School ONLY\AppData\Local\GDIPFONTCACHEV1.DAT
2015-05-21 23:40 - 2015-05-21 23:40 - 00000000 ____D () C:\Users\School ONLY\AppData\Local\Google
2015-05-21 23:39 - 2015-05-21 23:40 - 00000000 ____D () C:\Users\School ONLY
2015-05-21 23:39 - 2015-05-21 23:39 - 00001413 _____ () C:\Users\School ONLY\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Internet Explorer.lnk
2015-05-21 23:39 - 2015-05-21 23:39 - 00000020 ___SH () C:\Users\School ONLY\ntuser.ini
2015-05-21 23:39 - 2015-05-21 23:39 - 00000000 ____D () C:\Users\School ONLY\AppData\Roaming\Adobe
2015-05-21 23:39 - 2015-05-21 23:39 - 00000000 ____D () C:\Users\School ONLY\AppData\Local\VirtualStore
2015-05-21 23:39 - 2014-11-27 06:20 - 00000000 ____D () C:\Users\School ONLY\AppData\Local\Microsoft Help
2015-05-21 23:39 - 2009-07-13 21:42 - 00000000 ___RD () C:\Users\School ONLY\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Accessories
2015-05-21 23:39 - 2009-07-13 21:37 - 00000000 ___RD () C:\Users\School ONLY\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Maintenance
2015-05-21 23:27 - 2015-05-21 23:27 - 02223104 _____ () C:\Users\Melissa\Downloads\adwcleaner_4.205.exe
2015-05-21 23:23 - 2015-05-21 23:23 - 00001117 _____ () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Mozilla Firefox.lnk
2015-05-21 23:23 - 2015-05-21 23:23 - 00001105 _____ () C:\Users\Public\Desktop\Mozilla Firefox.lnk
2015-05-21 23:23 - 2015-05-21 23:23 - 00000000 ____D () C:\Users\Melissa\AppData\Roaming\Mozilla
2015-05-21 23:23 - 2015-05-21 23:23 - 00000000 ____D () C:\Users\Melissa\AppData\Local\Mozilla
2015-05-21 23:22 - 2015-05-21 23:23 - 00000000 ____D () C:\Program Files\Mozilla Maintenance Service
2015-05-21 23:22 - 2015-05-21 23:23 - 00000000 ____D () C:\Program Files\Mozilla Firefox
2015-05-21 23:22 - 2015-05-21 23:22 - 00000000 ____D () C:\ProgramData\Mozilla
2015-05-21 23:20 - 2015-05-21 23:21 - 00243344 _____ () C:\Users\Melissa\Downloads\Firefox Setup Stub 38.0.1.exe
2015-05-21 23:02 - 2015-05-21 23:30 - 00000000 ____D () C:\AdwCleaner
2015-05-21 23:01 - 2015-05-21 23:01 - 02223104 _____ () C:\Users\Melissa\Downloads\AdwCleaner.exe
2015-05-21 22:58 - 2015-05-21 22:59 - 04197016 _____ (Kaspersky Lab ZAO) C:\Users\Melissa\Downloads\tdsskiller.exe
2015-05-21 21:56 - 2015-05-21 21:56 - 00000929 _____ () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\TeamViewer 10.lnk
2015-05-13 03:30 - 2015-05-01 06:16 - 00102608 _____ (Microsoft Corporation) C:\Windows\system32\PresentationCFFRasterizerNative_v0300.dll
2015-05-12 19:57 - 2015-04-27 12:11 - 03989440 _____ (Microsoft Corporation) C:\Windows\system32\ntkrnlpa.exe
2015-05-12 19:57 - 2015-04-27 12:11 - 03934144 _____ (Microsoft Corporation) C:\Windows\system32\ntoskrnl.exe
2015-05-12 19:57 - 2015-04-27 12:11 - 00137664 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\ksecpkg.sys
2015-05-12 19:57 - 2015-04-27 12:11 - 00067520 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\ksecdd.sys
2015-05-12 19:57 - 2015-04-27 12:08 - 01307648 _____ (Microsoft Corporation) C:\Windows\system32\ntdll.dll
2015-05-12 19:57 - 2015-04-27 12:05 - 00851456 _____ (Microsoft Corporation) C:\Windows\system32\diagtrack.dll
2015-05-12 19:57 - 2015-04-27 12:05 - 00635392 _____ (Microsoft Corporation) C:\Windows\system32\tdh.dll
2015-05-12 19:57 - 2015-04-27 12:05 - 00400896 _____ (Microsoft Corporation) C:\Windows\system32\srcore.dll
2015-05-12 19:57 - 2015-04-27 12:05 - 00259584 _____ (Microsoft Corporation) C:\Windows\system32\msv1_0.dll
2015-05-12 19:57 - 2015-04-27 12:05 - 00221184 _____ (Microsoft Corporation) C:\Windows\system32\ncrypt.dll
2015-05-12 19:57 - 2015-04-27 12:05 - 00172032 _____ (Microsoft Corporation) C:\Windows\system32\wdigest.dll
2015-05-12 19:57 - 2015-04-27 12:05 - 00100352 _____ (Microsoft Corporation) C:\Windows\system32\sspicli.dll
2015-05-12 19:57 - 2015-04-27 12:05 - 00092160 _____ (Microsoft Corporation) C:\Windows\system32\sechost.dll
2015-05-12 19:57 - 2015-04-27 12:05 - 00065536 _____ (Microsoft Corporation) C:\Windows\system32\TSpkg.dll
2015-05-12 19:57 - 2015-04-27 12:05 - 00043008 _____ (Microsoft Corporation) C:\Windows\system32\srclient.dll
2015-05-12 19:57 - 2015-04-27 12:05 - 00022016 _____ (Microsoft Corporation) C:\Windows\system32\secur32.dll
2015-05-12 19:57 - 2015-04-27 12:05 - 00015872 _____ (Microsoft Corporation) C:\Windows\system32\sspisrv.dll
2015-05-12 19:57 - 2015-04-27 12:04 - 01061376 _____ (Microsoft Corporation) C:\Windows\system32\lsasrv.dll
2015-05-12 19:57 - 2015-04-27 12:04 - 00641536 _____ (Microsoft Corporation) C:\Windows\system32\advapi32.dll
2015-05-12 19:57 - 2015-04-27 12:04 - 00550912 _____ (Microsoft Corporation) C:\Windows\system32\kerberos.dll
2015-05-12 19:57 - 2015-04-27 12:04 - 00364544 _____ (Microsoft Corporation) C:\Windows\system32\tracerpt.exe
2015-05-12 19:57 - 2015-04-27 12:04 - 00262656 _____ (Microsoft Corporation) C:\Windows\system32\rstrui.exe
2015-05-12 19:57 - 2015-04-27 12:04 - 00082944 _____ (Microsoft Corporation) C:\Windows\system32\logman.exe
2015-05-12 19:57 - 2015-04-27 12:04 - 00069632 _____ (Microsoft Corporation) C:\Windows\system32\smss.exe
2015-05-12 19:57 - 2015-04-27 12:04 - 00040448 _____ (Microsoft Corporation) C:\Windows\system32\typeperf.exe
2015-05-12 19:57 - 2015-04-27 12:04 - 00038912 _____ (Microsoft Corporation) C:\Windows\system32\csrsrv.dll
2015-05-12 19:57 - 2015-04-27 12:04 - 00037888 _____ (Microsoft Corporation) C:\Windows\system32\relog.exe
2015-05-12 19:57 - 2015-04-27 12:04 - 00022528 _____ (Microsoft Corporation) C:\Windows\system32\lsass.exe
2015-05-12 19:57 - 2015-04-27 12:04 - 00017408 _____ (Microsoft Corporation) C:\Windows\system32\credssp.dll
2015-05-12 19:57 - 2015-04-27 12:03 - 00050176 _____ (Microsoft Corporation) C:\Windows\system32\auditpol.exe
2015-05-12 19:57 - 2015-04-27 12:03 - 00017408 _____ (Microsoft Corporation) C:\Windows\system32\diskperf.exe
2015-05-12 19:57 - 2015-04-27 12:01 - 00146432 _____ (Microsoft Corporation) C:\Windows\system32\msaudite.dll
2015-05-12 19:57 - 2015-04-27 12:01 - 00060416 _____ (Microsoft Corporation) C:\Windows\system32\msobjs.dll
2015-05-12 19:57 - 2015-04-27 11:59 - 00686080 _____ (Microsoft Corporation) C:\Windows\system32\adtschema.dll
2015-05-12 19:57 - 2015-04-27 11:59 - 00006656 _____ (Microsoft Corporation) C:\Windows\system32\apisetschema.dll
2015-05-12 19:57 - 2015-04-27 11:00 - 00036864 _____ (Microsoft Corporation) C:\Windows\system32\UtcResources.dll
2015-05-12 19:57 - 2015-01-28 20:02 - 02311168 _____ (Microsoft Corporation) C:\Windows\system32\wpdshext.dll
2015-05-12 19:56 - 2015-05-04 18:12 - 00248832 _____ (Microsoft Corporation) C:\Windows\system32\schannel.dll
2015-05-12 19:56 - 2015-04-21 18:48 - 00342736 _____ (Microsoft Corporation) C:\Windows\system32\iedkcs32.dll
2015-05-12 19:56 - 2015-04-21 09:25 - 02724864 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.tlb
2015-05-12 19:56 - 2015-04-21 09:25 - 00004096 _____ (Microsoft Corporation) C:\Windows\system32\ieetwcollectorres.dll
2015-05-12 19:56 - 2015-04-21 09:11 - 00062464 _____ (Microsoft Corporation) C:\Windows\system32\iesetup.dll
2015-05-12 19:56 - 2015-04-21 09:10 - 00047616 _____ (Microsoft Corporation) C:\Windows\system32\ieetwproxystub.dll
2015-05-12 19:56 - 2015-04-21 09:03 - 00047104 _____ (Microsoft Corporation) C:\Windows\system32\jsproxy.dll
2015-05-12 19:56 - 2015-04-21 09:02 - 00030720 _____ (Microsoft Corporation) C:\Windows\system32\iernonce.dll
2015-05-12 19:56 - 2015-04-21 09:00 - 00478208 _____ (Microsoft Corporation) C:\Windows\system32\ieui.dll
2015-05-12 19:56 - 2015-04-21 08:58 - 00115712 _____ (Microsoft Corporation) C:\Windows\system32\ieUnatt.exe
2015-05-12 19:56 - 2015-04-21 08:58 - 00102912 _____ (Microsoft Corporation) C:\Windows\system32\ieetwcollector.exe
2015-05-12 19:56 - 2015-04-21 08:57 - 00620032 _____ (Microsoft Corporation) C:\Windows\system32\jscript9diag.dll
2015-05-12 19:56 - 2015-04-21 08:51 - 00667648 _____ (Microsoft Corporation) C:\Windows\system32\MsSpellCheckingFacility.exe
2015-05-12 19:56 - 2015-04-21 08:48 - 00418304 _____ (Microsoft Corporation) C:\Windows\system32\dxtmsft.dll
2015-05-12 19:56 - 2015-04-21 08:43 - 00060416 _____ (Microsoft Corporation) C:\Windows\system32\JavaScriptCollectionAgent.dll
2015-05-12 19:56 - 2015-04-21 08:39 - 00168960 _____ (Microsoft Corporation) C:\Windows\system32\msrating.dll
2015-05-12 19:56 - 2015-04-21 08:36 - 00285696 _____ (Microsoft Corporation) C:\Windows\system32\dxtrans.dll
2015-05-12 19:56 - 2015-04-21 08:26 - 00688640 _____ (Microsoft Corporation) C:\Windows\system32\msfeeds.dll
2015-05-12 19:56 - 2015-04-21 08:26 - 00685568 _____ (Microsoft Corporation) C:\Windows\system32\ie4uinit.exe
2015-05-12 19:56 - 2015-04-21 08:25 - 02052608 _____ (Microsoft Corporation) C:\Windows\system32\inetcpl.cpl
2015-05-12 19:56 - 2015-04-21 08:17 - 12828672 _____ (Microsoft Corporation) C:\Windows\system32\ieframe.dll
2015-05-12 19:56 - 2015-04-21 08:02 - 01882112 _____ (Microsoft Corporation) C:\Windows\system32\wininet.dll
2015-05-12 19:56 - 2015-04-21 07:58 - 01310208 _____ (Microsoft Corporation) C:\Windows\system32\urlmon.dll
2015-05-12 19:56 - 2015-04-21 07:56 - 00710144 _____ (Microsoft Corporation) C:\Windows\system32\ieapfltr.dll
2015-05-12 19:56 - 2015-04-19 19:56 - 01250816 _____ (Microsoft Corporation) C:\Windows\system32\DWrite.dll
2015-05-12 19:56 - 2015-04-19 19:56 - 00909312 _____ (Microsoft Corporation) C:\Windows\system32\FntCache.dll
2015-05-12 19:56 - 2015-04-19 19:03 - 02382336 _____ (Microsoft Corporation) C:\Windows\system32\win32k.sys
2015-05-12 19:56 - 2015-04-17 19:56 - 00342016 _____ (Microsoft Corporation) C:\Windows\system32\certcli.dll
2015-05-12 19:56 - 2015-04-12 20:19 - 00259072 _____ (Microsoft Corporation) C:\Windows\system32\services.exe
2015-05-12 19:55 - 2015-04-21 09:24 - 19691008 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.dll
2015-05-12 19:55 - 2015-04-21 09:11 - 00504320 _____ (Microsoft Corporation) C:\Windows\system32\vbscript.dll
2015-05-12 19:55 - 2015-04-21 09:09 - 00341504 _____ (Microsoft Corporation) C:\Windows\system32\html.iec
2015-05-12 19:55 - 2015-04-21 09:08 - 00064000 _____ (Microsoft Corporation) C:\Windows\system32\MshtmlDac.dll
2015-05-12 19:55 - 2015-04-21 09:04 - 02278400 _____ (Microsoft Corporation) C:\Windows\system32\iertutil.dll
2015-05-12 19:55 - 2015-04-21 08:58 - 00664576 _____ (Microsoft Corporation) C:\Windows\system32\jscript.dll
2015-05-12 19:55 - 2015-04-21 08:38 - 00076288 _____ (Microsoft Corporation) C:\Windows\system32\mshtmled.dll
2015-05-12 19:55 - 2015-04-21 08:31 - 04305920 _____ (Microsoft Corporation) C:\Windows\system32\jscript9.dll
2015-05-12 19:55 - 2015-04-21 08:24 - 01155072 _____ (Microsoft Corporation) C:\Windows\system32\mshtmlmedia.dll
2015-05-12 19:54 - 2015-04-07 20:14 - 00216064 _____ (Microsoft Corporation) C:\Windows\system32\InkEd.dll
2015-05-12 19:54 - 2015-04-07 20:14 - 00019968 _____ (Microsoft Corporation) C:\Windows\system32\jnwmon.dll
2015-05-12 19:54 - 2015-03-03 21:11 - 00005120 _____ (Microsoft Corporation) C:\Windows\system32\shimeng.dll
2015-05-12 19:54 - 2015-03-03 21:10 - 00295936 _____ (Microsoft Corporation) C:\Windows\system32\apphelp.dll
2015-05-12 19:54 - 2015-03-03 21:10 - 00062464 _____ (Microsoft Corporation) C:\Windows\system32\aelupsvc.dll
2015-05-12 19:54 - 2015-03-03 21:10 - 00020992 _____ (Microsoft Corporation) C:\Windows\system32\sdbinst.exe
2015-05-12 19:54 - 2015-02-18 00:06 - 00123904 _____ (Microsoft Corporation) C:\Windows\system32\poqexec.exe
2015-05-08 16:31 - 2015-05-08 16:31 - 00000000 ____D () C:\Users\Melissa\AppData\Local\RadiantViewer
2015-05-08 16:31 - 2015-05-08 16:31 - 00000000 ____D () C:\ProgramData\RadiantViewer
2015-05-07 19:49 - 2015-05-07 19:49 - 00000000 ____D () C:\Windows\XSxS
2015-05-07 19:49 - 2015-05-07 19:49 - 00000000 ____D () C:\Windows\Driver Cache
2015-05-07 19:49 - 2015-05-07 19:49 - 00000000 ____D () C:\Program Files\Xenocode
 
==================== One Month Modified files and folders ========
 
(If an entry is included in the fixlist, the file/folder will be moved.)
 
2015-05-23 16:18 - 2014-11-27 04:56 - 00000886 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job
2015-05-23 16:09 - 2015-03-18 12:40 - 00000830 _____ () C:\Windows\Tasks\Adobe Flash Player Updater.job
2015-05-23 14:16 - 2014-11-27 05:28 - 00119512 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\MBAMSwissArmy.sys
2015-05-23 10:21 - 2014-11-27 04:58 - 00002129 _____ () C:\Users\Public\Desktop\Google Chrome.lnk
2015-05-23 05:57 - 2014-11-26 21:50 - 01907556 _____ () C:\Windows\WindowsUpdate.log
2015-05-23 05:35 - 2009-07-13 21:34 - 00031280 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
2015-05-23 05:35 - 2009-07-13 21:34 - 00031280 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
2015-05-23 05:33 - 2010-11-20 14:01 - 00781298 _____ () C:\Windows\system32\PerfStringBackup.INI
2015-05-23 05:28 - 2014-11-27 04:56 - 00000882 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job
2015-05-23 05:26 - 2009-07-13 21:53 - 00000006 ____H () C:\Windows\Tasks\SA.DAT
2015-05-23 05:26 - 2009-07-13 21:39 - 00024674 _____ () C:\Windows\setupact.log
2015-05-23 05:19 - 2014-11-27 06:47 - 00008401 _____ () C:\Windows\AutoKMS.log
2015-05-21 21:56 - 2015-01-09 03:04 - 00000000 ____D () C:\Program Files\TeamViewer
2015-05-20 13:15 - 2015-04-04 18:00 - 00000000 ___SD () C:\Windows\system32\GWX
2015-05-19 20:06 - 2014-11-27 05:27 - 00001060 _____ () C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
2015-05-19 20:06 - 2014-11-27 05:27 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes Anti-Malware
2015-05-19 20:06 - 2014-11-27 05:27 - 00000000 ____D () C:\Program Files\Malwarebytes Anti-Malware
2015-05-14 07:26 - 2011-04-11 19:24 - 00000000 ____D () C:\Program Files\Windows Journal
2015-05-13 17:38 - 2015-03-13 05:08 - 00002441 _____ () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe Reader XI.lnk
2015-05-13 04:44 - 2009-07-13 19:37 - 00000000 ____D () C:\Windows\rescache
2015-05-13 04:07 - 2009-07-13 19:37 - 00000000 ____D () C:\Windows\Microsoft.NET
2015-05-13 03:54 - 2009-07-13 21:33 - 00408752 _____ () C:\Windows\system32\FNTCACHE.DAT
2015-05-13 03:51 - 2009-07-13 19:37 - 00000000 ____D () C:\Windows\system32\AdvancedInstallers
2015-05-13 03:35 - 2014-11-27 03:57 - 00000000 ____D () C:\ProgramData\Microsoft Help
2015-05-13 03:34 - 2014-11-27 05:02 - 00002117 _____ () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Microsoft Security Essentials.lnk
2015-05-13 03:34 - 2014-11-27 05:02 - 00001945 _____ () C:\Windows\epplauncher.mif
2015-05-13 03:33 - 2014-11-27 05:02 - 00000000 ____D () C:\Program Files\Microsoft Security Client
2015-05-13 03:26 - 2014-11-26 23:12 - 00000000 ____D () C:\Windows\system32\MRT
2015-05-13 03:15 - 2014-11-26 23:11 - 137310008 _____ (Microsoft Corporation) C:\Windows\system32\MRT.exe
 
Some files in TEMP:
====================
C:\Users\Melissa\AppData\Local\Temp\converter.exe
C:\Users\Melissa\AppData\Local\Temp\ose00000.exe
C:\Users\Melissa\AppData\Local\Temp\Quarantine.exe
C:\Users\Melissa\AppData\Local\Temp\sqlite3.dll
 
 
==================== Bamital & volsnap Check =================
 
(There is no automatic fix for files that do not pass verification.)
 
C:\Windows\explorer.exe => File is digitally signed
C:\Windows\system32\winlogon.exe => File is digitally signed
C:\Windows\system32\wininit.exe => File is digitally signed
C:\Windows\system32\svchost.exe => File is digitally signed
C:\Windows\system32\services.exe => File is digitally signed
C:\Windows\system32\User32.dll => File is digitally signed
C:\Windows\system32\userinit.exe => File is digitally signed
C:\Windows\system32\rpcss.dll => File is digitally signed
C:\Windows\system32\Drivers\volsnap.sys => File is digitally signed
 
 
LastRegBack: 2015-05-14 00:19
 
==================== End of log ============================
 
 

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#2 gomyr

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Posted 23 May 2015 - 10:48 PM

UPDATE:  the URL www.myunlv.com is NOT the one she needs for school.  When I entered the correct URL, www.my.unlv.edu, the correct site opened up.  I have not seen any redirects when trying to open any other site including google, yahoo, gmail, youtube and facebook.  I believe this might not be the problem I originally thought it was.  

 

Having said that, the browser history indicates recent redirects to the following known malicious sites:

http://trkur.com/87480/5757?s1=50b9cbc9af31c74456001dfc

https://pc1.dntrax.com/tr?id=f9124aa9f8e5a8037703a702bd5dce1326cd12be.r

 

There were others, but I deleted the browsing history in an attempt to delete malicious cookies.  

 

I am not sure if this computer needs work or not.  As long as we don't try to go to myunlv.com (which is NOT the URL she needs for school), there don't seem to be any problems.

 

Please advise.



#3 nasdaq

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Posted 28 May 2015 - 06:51 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Nothing suspicious was found on your logs.
The logs shows that Chrome is the default browser, try this.


Reset Chrome...
Open Google Chrome, click on menu icon google-chrome-setting-icon.png which is located right side top of the google chrome.
 
Click "Settings" then "Show advanced settings" at the bottom of the screen.
 
Click "Reset browser settings" button.
 
Restart Chrome.
====

How is it now?

#4 nasdaq

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Posted 02 June 2015 - 07:31 AM

If all is well.

To learn more about how to protect yourself while on the internet read this little guide best security practices keep safe.
http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/
===

#5 nasdaq

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Posted 07 June 2015 - 08:40 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.




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