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Windows 7 Corrupted System Files


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#1 Lobo43

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Posted 23 May 2015 - 07:07 PM

Even though I am new to MT Bleeping Computer forum, I am sure that this is not the first time my issue has been raised. I have been trying to download recent updates from Java and I keep getting a 1603 Error message. After doing some research, I have determined that I have several Windows system corrupted files; I have determined this by running the sfc scannow tool and the report shows several files that could not be repaired.
Now I am stuck because I am not sure how to correctly repair these files.
I am running Windows 7, and I am current with all Window updates. I have a Dell computer with a AMD Phenom 9650 Quad-Core Processor 2.30 GHz, Installed Memory 4.00 GB, and a 64-bit operating system.

Do you have any ideas that I can fix these files, I have uploaded the sfc report for your review.

Thanks for any given help.
Lobo43

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#2 sflatechguy

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Posted 24 May 2015 - 03:37 PM

You might want to have a look at this. It appears a recent Windows Update may be the culprit here, based on the files SFC couldn't repair:

utc.app.json

telemetry.ASM-WindowsDefault.json

 

http://techish.net/cannot-repair-member-file-utc-app-json-microsoft-update-kb3022345-b0rken/

You may want to just uninstall update KB3022345, and try to reinstall it later.

 

 

I'm a little more worried by the fact that cmd.exe can't be repaired.

You may have to copy this file from a computer that has the exact same OS version and the exact same hardware architecture.

More on how to do that is here: https://support.microsoft.com/en-us/kb/929833#manually%20repair






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