Try these free hardware diagnostics for starters (try the Hard Drive diagnostics first): http://www.carrona.org/hwdiag.html
Please be sure to test ALL hard drives - and make note of all of the one's that are detected (I'm trying to find more info on the PCMCIA device)
These 2 devices have problems in Device Manager:
Microsoft PS/2 Mouse ACPI\PNP0F03\4&14DDEF44&0 This device is not present, is not working properly, or does not have all its drivers installed.
Disk drive ROOT\PCMCIA\0000 This device is not working properly because Windows cannot load the drivers required for this device.
If you're using a USB mouse, it's OK to ignore the error about the PS/2 Mouse.
As for the disk drive, please note that it's for a PCMCIA device. I presume that this is a Gateway GT5676 computer? If it's not, let me know as the discussion about the PCMCIA device will be from the specs for this computer.
Please note on this page ( http://panam.gateway.com/s/PC/R/1015332R/1015332Rsp2.shtml ) that there are no PCMCIA cards installed from the factory.
Do you have another card installed that has a PCMCIA slot/device? If so, please remove it (using anti-static precautions) and see if that fixes the problem.
If not, I suspect that there's a corruption in the way that the system is identifying it.
- making a System Restore point
- then right click on the device and select "Uninstall". If it prompts to remove driver software, check that box also
If you're able, please unplug the cable to the front card reader ports from the motherboard.
If you're unsure about how, don't do this - this is just a hunch on my part.
You have AdAware AntiVirus, AVG, and MalwareBytes installed. They may be conflicting with each other.
Please uninstall the AdAware AntiVirus and ensure that the AVG is fully updated.
Please also remove MalwareBytes (I can't tell if it's running in memory, so this is just to be sure). Should you want to reinstall it, be sure to NOT opt in for the trial of the PRO version (as that's the part that causes it to run in memory)
Finally, please include this report to help us figure this out:
Please do the following:
- open Event Viewer (run eventvwr.msc from the "Run" dialog)
- expand the Custom Views category (left click on the > next to the words "Custom Views")
- right click on Administrative Events
- select "Save all Events in Custom View as..."
- save the file as Admin.evtx
- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).
While waiting for a reply, please monitor your temps with this free utility: http://www.cpuid.com/softwares/hwmonitor.html
To summarize, please follow what I said. Just do it line by line.
Write back to confirm the results of the hardware testing
The results of what you've done
And the final report that I asked about.
PS - the OS was originally installed in 2008. It may be getting to be time to reinstall Windows.
As such, please be sure that you have backed up your stuff and that you've located your Gateway recovery disk(s).