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Windows 7 not starting up as fast as it used to?


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8 replies to this topic

#1 Hal06

Hal06

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Posted 23 May 2015 - 01:49 PM

The title says it all: my HP Windows 7 has slowed down its start-up process. What can I clean, check, etc. to speed up the start-up?

 

Thanks.

 

 



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#2 dc3

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Posted 23 May 2015 - 01:59 PM

Please post the model of this HP.

 

Please download and install Speccy to provide us with information about your computer.  Clicking on this link will automatically initiate the download. 
 
When Speccy opens you will see a screen similar to the one below.
 
speccy9_zps2d9cdedc.png
 
Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.
 
The following screen will appear, click on Yes.
 
speccy7_zpsfa02105f.png
 
The following screen will appear, click on Copy to Clipboard.
 
speccy3_zps1791b093.png
 
In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.
 
 
 

Please download MiniToolBox, save it to your desktop and run it.
 
Checkmark only the following checkboxes:
 
• List last 10 Event Viewer log
• List Installed Programs
• List Users, Partitions and Memory size.
• List Minidump Files
 
Click on Go to start the scan.  Once it is finished highlight the text, copy it and paste it in your next post.
 
 
 

 
Double click on the download and choose to run the program.
 
A screen similar to the one below will open, click any key to run the program.
 
securitycheck_zpscfb86945.png
 
When the scan is finished there will be a log, copy and then paste your log in your next post.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#3 Hal06

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Posted 23 May 2015 - 03:46 PM

http://speccy.piriform.com/results/8qS850XwG52EsCoBM7nDtiv



#4 Hal06

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Posted 23 May 2015 - 03:47 PM

MiniToolBox by Farbar  Version: 11-05-2015 01
Ran by Harold (administrator) on 23-05-2015 at 16:47:01
Running from "C:\Users\Harold\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Model: HP Pavilion 15 Notebook PC Manufacturer: Hewlett-Packard
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (05/23/2015 00:38:50 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (05/23/2015 11:40:11 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (05/23/2015 11:37:24 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (05/23/2015 01:40:47 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18807_none_fa381d5f175bfb52.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18807_none_fa381d5f175bfb52.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18807_none_fa381d5f175bfb52.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18807_none_fa381d5f175bfb52.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18807_none_41e554362bd82458.manifest.

Error: (05/23/2015 01:39:27 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "rpshellextension.1.0,language="*",type="win32",version="1.0.0.0"1".
Dependent Assembly rpshellextension.1.0,language="*",type="win32",version="1.0.0.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (05/22/2015 01:10:43 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18807_none_fa381d5f175bfb52.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18807_none_fa381d5f175bfb52.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18807_none_fa381d5f175bfb52.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18807_none_fa381d5f175bfb52.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18807_none_41e554362bd82458.manifest.

Error: (05/22/2015 00:56:53 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18807_none_fa381d5f175bfb52.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18807_none_fa381d5f175bfb52.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18807_none_fa381d5f175bfb52.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18807_none_fa381d5f175bfb52.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18807_none_41e554362bd82458.manifest.

Error: (05/22/2015 00:53:46 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18807_none_fa381d5f175bfb52.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18807_none_fa381d5f175bfb52.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18807_none_fa381d5f175bfb52.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18807_none_fa381d5f175bfb52.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18807_none_41e554362bd82458.manifest.

Error: (05/22/2015 00:52:25 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "rpshellextension.1.0,language="*",type="win32",version="1.0.0.0"1".
Dependent Assembly rpshellextension.1.0,language="*",type="win32",version="1.0.0.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (05/20/2015 11:55:10 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18807_none_fa381d5f175bfb52.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18807_none_fa381d5f175bfb52.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18807_none_fa381d5f175bfb52.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18807_none_fa381d5f175bfb52.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18807_none_41e554362bd82458.manifest.


System errors:
=============
Error: (05/23/2015 00:44:54 PM) (Source: Service Control Manager) (User: )
Description: The Windows Update service hung on starting.

Error: (05/23/2015 11:43:03 AM) (Source: Service Control Manager) (User: )
Description: The Windows Update service hung on starting.

Error: (05/17/2015 02:02:20 PM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.

    New Signature Version:

    Previous Signature Version: 1.197.2724.0

    Update Source: %NT AUTHORITY59

    Update Stage: 4.8.0204.00

    Source Path: 4.8.0204.01

    Signature Type: %NT AUTHORITY602

    Update Type: %NT AUTHORITY604

    User: NT AUTHORITY\SYSTEM

    Current Engine Version: %NT AUTHORITY605

    Previous Engine Version: %NT AUTHORITY606

    Error code: %NT AUTHORITY607

    Error description: %NT AUTHORITY608

Error: (05/17/2015 06:35:28 AM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.

    New Signature Version:

    Previous Signature Version: 1.197.2724.0

    Update Source: %NT AUTHORITY59

    Update Stage: 4.8.0204.00

    Source Path: 4.8.0204.01

    Signature Type: %NT AUTHORITY602

    Update Type: %NT AUTHORITY604

    User: NT AUTHORITY\SYSTEM

    Current Engine Version: %NT AUTHORITY605

    Previous Engine Version: %NT AUTHORITY606

    Error code: %NT AUTHORITY607

    Error description: %NT AUTHORITY608

Error: (05/13/2015 03:44:35 AM) (Source: Service Control Manager) (User: )
Description: The ScRegSetValueExW call failed for FailureCommand with the following error:
%%5

Error: (05/13/2015 03:44:30 AM) (Source: Service Control Manager) (User: )
Description: The ScRegSetValueExW call failed for Start with the following error:
%%5

Error: (05/13/2015 03:35:36 AM) (Source: Service Control Manager) (User: )
Description: The Windows Modules Installer service terminated with the following error:
%%16405

Error: (05/13/2015 03:23:03 AM) (Source: Service Control Manager) (User: )
Description: The ScRegSetValueExW call failed for FailureCommand with the following error:
%%5

Error: (05/13/2015 03:23:01 AM) (Source: Service Control Manager) (User: )
Description: The ScRegSetValueExW call failed for Start with the following error:
%%5

Error: (05/12/2015 06:13:56 AM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was received: 40.


Microsoft Office Sessions:
=========================
Error: (05/23/2015 00:38:50 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (05/23/2015 11:40:11 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (05/23/2015 11:37:24 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (05/23/2015 01:40:47 AM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18807_none_fa381d5f175bfb52.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18807_none_41e554362bd82458.manifestc:\program files (x86)\ESET\eset online scanner\ESETSmartInstaller.exe

Error: (05/23/2015 01:39:27 AM) (Source: SideBySide)(User: )
Description: rpshellextension.1.0,language="*",type="win32",version="1.0.0.0"C:\Windows\Installer\{7FBAD091-89F7-4C77-A224-15FF4423C7D2}\recordingmanager.exe

Error: (05/22/2015 01:10:43 AM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18807_none_fa381d5f175bfb52.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18807_none_41e554362bd82458.manifestc:\users\harold\downloads\esetsmartinstaller_enu.exe

Error: (05/22/2015 00:56:53 AM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18807_none_fa381d5f175bfb52.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18807_none_41e554362bd82458.manifestc:\users\harold\downloads\esetsmartinstaller_enu.exe

Error: (05/22/2015 00:53:46 AM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18807_none_fa381d5f175bfb52.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18807_none_41e554362bd82458.manifestc:\program files (x86)\ESET\eset online scanner\ESETSmartInstaller.exe

Error: (05/22/2015 00:52:25 AM) (Source: SideBySide)(User: )
Description: rpshellextension.1.0,language="*",type="win32",version="1.0.0.0"C:\Windows\Installer\{7FBAD091-89F7-4C77-A224-15FF4423C7D2}\recordingmanager.exe

Error: (05/20/2015 11:55:10 PM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18807_none_fa381d5f175bfb52.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18807_none_41e554362bd82458.manifestc:\program files (x86)\ESET\eset online scanner\ESETSmartInstaller.exe


=========================== Installed Programs ============================

7-Zip 9.20 (x64 edition) (HKLM\...\{23170F69-40C1-2702-0920-000001000000}) (Version: 9.20.00.0 - Igor Pavlov)
Adobe Flash Player 17 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 17.0.0.169 - Adobe Systems Incorporated)
Adobe Flash Player 17 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 17.0.0.169 - Adobe Systems Incorporated)
Adobe Reader X (10.1.14) MUI (HKLM-x32\...\{AC76BA86-7AD7-FFFF-7B44-AA0000000001}) (Version: 10.1.14 - Adobe Systems Incorporated)
Adobe Shockwave Player 12.0 (HKLM-x32\...\Adobe Shockwave Player) (Version: 12.0.4.144 - Adobe Systems, Inc.)
AirPort (HKLM-x32\...\{AA68AAAE-41F0-40B5-8896-5947F5FD6889}) (Version: 5.6.1.2 - Apple Inc.)
Apple Application Support (32-bit) (HKLM-x32\...\{AFA1153A-F547-409B-B837-3A0D6C5A3FEC}) (Version: 3.1.3 - Apple Inc.)
Apple Application Support (64-bit) (HKLM\...\{D7B824DE-DA32-4772-9E5E-39C5158136A7}) (Version: 3.1.3 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{C4123106-B685-48E6-B9BD-E4F911841EB4}) (Version: 8.1.1.3 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
Bejeweled 3 (HKLM-x32\...\WTA-3e783ff3-a99d-4d01-aa52-2dd9502da2af) (Version: 2.2.0.97 - WildTangent) Hidden
Blackhawk Striker 2 (HKLM-x32\...\WTA-f429e61c-7d12-4ce6-b3e2-ac8c0f0b58ad) (Version: 2.2.0.95 - WildTangent) Hidden
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
Chuzzle Deluxe (HKLM-x32\...\WTA-d9879116-6977-404c-87e0-22b3396f82b9) (Version: 2.2.0.95 - WildTangent) Hidden
Cisco EAP-FAST Module (HKLM-x32\...\{64BF0187-F3D2-498B-99EA-163AF9AE6EC9}) (Version: 2.2.14 - Cisco Systems, Inc.)
Cisco LEAP Module (HKLM-x32\...\{AF312B06-5C5C-468E-89B3-BE6DE2645722}) (Version: 1.0.19 - Cisco Systems, Inc.)
Cisco PEAP Module (HKLM-x32\...\{0A4EF0E6-A912-4CDE-A7F3-6E56E7C13A2F}) (Version: 1.1.6 - Cisco Systems, Inc.)
Cradle of Rome 2 (HKLM-x32\...\WTA-cfe8a876-c057-4cba-99d9-235ef353861e) (Version: 2.2.0.98 - WildTangent) Hidden
CyberLink LabelPrint (HKLM-x32\...\InstallShield_{C59C179C-668D-49A9-B6EA-0121CCFC1243}) (Version: 2.5.5.6902 - CyberLink Corp.)
CyberLink Power2Go 8 (HKLM-x32\...\InstallShield_{2A87D48D-3FDF-41fd-97CD-A1E370EFFFE2}) (Version: 8.0.8.4316 - CyberLink Corp.)
CyberLink YouCam (HKLM-x32\...\InstallShield_{01FB4998-33C4-4431-85ED-079E3EEFE75D}) (Version: 5.0.5.4628 - CyberLink Corp.)
D3DX10 (HKLM-x32\...\{E09C4DB7-630C-4F06-A631-8EA7239923AF}) (Version: 15.4.2368.0902 - Microsoft) Hidden
Dora's World Adventure (HKLM-x32\...\WTA-b9b9ab30-89f9-490c-8481-3ab5fed93a6e) (Version: 2.2.0.95 - WildTangent) Hidden
Energy Star (HKLM-x32\...\{FC0ADA4D-8FA5-4452-8AFF-F0A0BAC97EF7}) (Version: 1.0.9 - Hewlett-Packard Company)
Epson Copy Utility 3.5 (HKLM-x32\...\{AA72FB28-73B4-49E5-B6B4-E78F44BBD0AD}) (Version: 3.5.0.0 - )
Epson Event Manager (HKLM-x32\...\{8F01524C-0676-4CC1-B4AE-64753C723391}) (Version: 3.01.0005 - Seiko Epson Corporation)
EPSON Scan (HKLM-x32\...\EPSON Scanner) (Version:  - Seiko Epson Corporation)
EPSON Scan PDF EXtensions (HKLM-x32\...\{F9956472-6E16-4F83-BF9A-F887EF4A45B7}) (Version: 1.03.0000 - SEIKO EPSON Corp.)
EPSON WorkForce GT-1500 Scanner Driver Update version 3.0.2.0 (HKLM-x32\...\ScannerDriverUpdateEPSON WorkForce GT-1500_is1) (Version: 3.0.2.0 - Epson America Inc.)
ESET Online Scanner v3 (HKLM-x32\...\ESET Online Scanner) (Version:  - )
ESU for Microsoft Windows 7 SP1 (HKLM-x32\...\{E1ACF120-CD69-47F0-B202-9A4B95C436D8}) (Version: 5.1.5 - Hewlett-Packard)
Farm Frenzy (HKLM-x32\...\WTA-a2a37431-2b68-4e59-aa37-4c684050f3af) (Version: 2.2.0.98 - WildTangent) Hidden
Farmscapes (HKLM-x32\...\WTA-a32560a2-6090-493c-acbb-d5e5920923d4) (Version: 2.2.0.98 - WildTangent) Hidden
Final Drive Fury (HKLM-x32\...\WTA-2b1d184a-b2de-43d5-ac05-b5ef203b0b16) (Version: 2.2.0.95 - WildTangent) Hidden
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 43.0.2357.65 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.27.5 - Google Inc.) Hidden
Hewlett-Packard ACLM.NET v1.2.2.3 (HKLM-x32\...\{6F340107-F9AA-47C6-B54C-C3A19F11553F}) (Version: 1.00.0000 - Hewlett-Packard Company) Hidden
HL-L2340D series (HKLM-x32\...\{46B58839-2405-48D6-A59D-F8246158A6ED}) (Version: 1.0.1.0 - Brother Industries, Ltd.)
Hoyle Card Games (HKLM-x32\...\WTA-8ce21772-577a-4634-8cfa-4b0c5fdb7767) (Version: 2.2.0.95 - WildTangent) Hidden
HP 3D DriveGuard (HKLM-x32\...\{13133E99-B0D5-4143-B832-AAD55C62A41C}) (Version: 6.0.19.1 - Hewlett-Packard Company)
HP CoolSense (HKLM-x32\...\{394B14EA-B072-4440-9510-87797CB12371}) (Version: 2.20.21 - Hewlett-Packard Company)
HP Documentation (HKLM-x32\...\{5B6F604A-7144-40C1-B73C-20781779B944}) (Version: 1.1.0.0 - Hewlett-Packard)
HP Games (HKLM-x32\...\WildTangent hp Master Uninstall) (Version: 1.0.2.5 - WildTangent)
HP On Screen Display (HKLM-x32\...\{ED1BD69A-07E3-418C-91F1-D856582581BF}) (Version: 1.3.5 - Hewlett-Packard Company)
HP Quick Launch (HKLM-x32\...\{E5823036-6F09-4D0A-B05C-E2BAA129288A}) (Version: 3.0.6 - Hewlett-Packard Company)
HP Setup (HKLM-x32\...\{438363A8-F486-4C37-834C-4955773CB3D3}) (Version: 9.1.15430.4033 - Hewlett-Packard Company)
HP Software Framework (HKLM-x32\...\{DB97D0DE-0AA1-413C-8398-92C7FA3F4A67}) (Version: 4.6.13.1 - Hewlett-Packard Company)
HP Support Assistant (HKLM-x32\...\{3AF15EEA-8EDF-4393-BB6C-CF8A9986486A}) (Version: 7.3.35.20 - Hewlett-Packard Company)
iCloud (HKLM\...\{709A2D23-C25E-47B5-9268-CB6FEE648504}) (Version: 4.1.1.53 - Apple Inc.)
IDrive Version - 6.0 (HKLM-x32\...\IDrive_is1) (Version: 6.0 - Pro Softnet Corp)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 9.5.14.1724 - Intel Corporation)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 10.18.10.3325 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM\...\{409CB30E-E457-4008-9B1A-ED1B9EA21140}) (Version: 12.8.1.1000 - Intel Corporation)
Intel® USB 3.0 eXtensible Host Controller Driver (HKLM-x32\...\{240C3DDD-C5E9-4029-9DF7-95650D040CF2}) (Version: 2.5.1.28 - Intel Corporation)
ISIS Driver - EPSON GT-1500 v1.0 (HKLM-x32\...\{D41864EF-CC5D-4CF4-B0B9-CA3152164157}) (Version: 1.0 - EMC Captiva)
Itibiti RTC (HKLM-x32\...\{730E03E4-350E-48E5-9D3E-4329903D454D}) (Version: 0.0.1 - Itibiti Inc) Hidden
iTunes (HKLM\...\{93F2A022-6C37-48B8-B241-FFABD9F60C30}) (Version: 12.1.2.27 - Apple Inc.)
Jewel Match 3 (HKLM-x32\...\WTA-27cff951-1e3a-4f1f-b01a-a0fdf106841e) (Version: 2.2.0.98 - WildTangent) Hidden
Jewel Quest Mysteries: The Seventh Gate Collector's Edition (HKLM-x32\...\WTA-934bd412-333b-4346-9aea-7de9ecc7f300) (Version: 2.2.0.98 - WildTangent) Hidden
John Deere Drive Green (HKLM-x32\...\WTA-b86c6654-4386-4a71-abfa-479976c57742) (Version: 2.2.0.95 - WildTangent) Hidden
Luxor HD (HKLM-x32\...\WTA-36aaea2e-2494-4828-a933-60c2ea7cc368) (Version: 2.2.0.98 - WildTangent) Hidden
Mah Jong Medley (HKLM-x32\...\WTA-8a70463a-0cbd-4a45-aaf6-0ceb1b7d2a8e) (Version: 2.2.0.95 - WildTangent) Hidden
Malwarebytes Anti-Malware version 2.1.6.1022 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.1.6.1022 - Malwarebytes Corporation)
Microsoft .NET Framework 4.5.2 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.51209 - Microsoft Corporation)
Microsoft Office Home and Business 2013 - en-us (HKLM\...\HomeBusinessRetail - en-us) (Version: 15.0.4719.1002 - Microsoft Corporation)
Microsoft Security Essentials (HKLM\...\Microsoft Security Client) (Version: 4.8.204.0 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.40416.0 - Microsoft Corporation)
Microsoft SkyDrive (HKCU\...\SkyDriveSetup.exe) (Version: 16.4.6013.0910 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{071c9b48-7c32-4621-a0ac-3f809523288f}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation)
Movie Maker (HKLM-x32\...\{45898170-E68C-4F02-AA35-C2186BF347A3}) (Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Movie Maker (HKLM-x32\...\{B39A6825-EA20-43EA-AB2D-A6BC0298D9A1}) (Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Mozilla Firefox 38.0.1 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 38.0.1 (x86 en-US)) (Version: 38.0.1 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 30.0 - Mozilla)
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
Office 15 Click-to-Run Extensibility Component (HKLM-x32\...\{90150000-008C-0000-0000-0000000FF1CE}) (Version: 15.0.4719.1002 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Licensing Component (HKLM\...\{90150000-008F-0000-1000-0000000FF1CE}) (Version: 15.0.4719.1002 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Localization Component (HKLM-x32\...\{90150000-008C-0409-0000-0000000FF1CE}) (Version: 15.0.4719.1002 - Microsoft Corporation) Hidden
opensource (HKLM-x32\...\{3677D4D8-E5E0-49FC-B86E-06541CF00BBE}) (Version: 1.0.14960.3876 - Your Company Name) Hidden
PaperPort Image Printer 64-bit (HKLM\...\{ABA4FAF1-6389-45F9-92CE-3914A4E5C471}) (Version: 1.00.0000 - Nuance Communications, Inc.)
Penguins! (HKLM-x32\...\WTA-f4b400c5-9d41-4bf2-8365-b7ffaaef2227) (Version: 2.2.0.98 - WildTangent) Hidden
Plants vs. Zombies - Game of the Year (HKLM-x32\...\WTA-60f44f92-294e-4560-b251-a590aa6dd264) (Version: 2.2.0.98 - WildTangent) Hidden
Poker Superstars III (HKLM-x32\...\WTA-2f02f84e-5907-49ac-9546-a90c43c013a5) (Version: 2.2.0.95 - WildTangent) Hidden
Polar Bowler (HKLM-x32\...\WTA-d6d74b0b-0d65-41e6-ab48-8fa0e97f6096) (Version: 2.2.0.97 - WildTangent) Hidden
Polar Golfer (HKLM-x32\...\WTA-2488f127-a129-4377-b055-dc1d61196d37) (Version: 2.2.0.98 - WildTangent) Hidden
Print to PDF (HKLM-x32\...\Print to PDF) (Version:  - Free PDF Solutions)
QuickBooks (HKLM-x32\...\{424104AD-BEC6-441D-ADE9-F6662FEEA4BA}) (Version: 24.0.4008.2403 - Intuit Inc.) Hidden
QuickBooks Pro 2014 (HKLM-x32\...\{4A21D17E-2FE8-42CD-88B7-ACF8E8860834}) (Version: 24.0.4003.2403 - Intuit Inc.)
QuickBooks Runtime Redistributable (HKLM\...\{F2A4F809-2DE6-4D27-888B-4D2BB8DAF20E}) (Version: 1.00.0000 - Intuit Inc.)
QuickTime 7 (HKLM-x32\...\{3D2CBC2C-65D4-4463-87AB-BB2C859C1F3E}) (Version: 7.76.80.95 - Apple Inc.)
RealDownloader (HKLM-x32\...\{7FBAD091-89F7-4C77-A224-15FF4423C7D2}) (Version: 17.0.13 - RealNetworks, Inc.) Hidden
RealNetworks - Microsoft Visual C++ 2008 Runtime (HKLM-x32\...\{7770E71B-2D43-4800-9CB3-5B6CAAEBEBEA}) (Version: 9.0 - RealNetworks, Inc) Hidden
RealNetworks - Microsoft Visual C++ 2010 Runtime (HKLM\...\{21E47F47-C9A7-4454-BA48-388327B0EA00}) (Version: 10.0 - RealNetworks, Inc) Hidden
RealNetworks - Microsoft Visual C++ 2010 Runtime (HKLM-x32\...\{AAECF7BA-E83B-4A10-87EA-DE0B333F8734}) (Version: 10.0 - RealNetworks, Inc) Hidden
RealPlayer Cloud (HKLM-x32\...\RealPlayer 17.0) (Version: 17.0.13 - RealNetworks)
Realtek Card Reader (HKLM-x32\...\{5BC2B5AB-80DE-4E83-B8CF-426902051D0A}) (Version: 1.1.9200.23 - Realtek Semiconductor Corp.)
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 7.75.827.2013 - Realtek)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7083 - Realtek Semiconductor Corp.)
REALTEK Wireless LAN Driver (HKLM-x32\...\{A5107464-AA9B-4177-8129-5FF2F42DD322}) (Version: 1.00.13.1216 - REALTEK Semiconductor Corp.)
RealUpgrade 1.1 (HKLM-x32\...\{28C2DED6-325B-4CC7-983A-1777C8F7FBAB}) (Version: 1.1.0 - RealNetworks, Inc.) Hidden
Revo Uninstaller Pro 3.1.1 (HKLM\...\{67579783-0FB7-4F7B-B881-E5BE47C9DBE0}_is1) (Version: 3.1.1 - VS Revo Group, Ltd.)
RollerCoaster Tycoon 3: Platinum (HKLM-x32\...\WTA-3d38dcb8-b69b-4207-aeb8-d01dc7f126a5) (Version: 2.2.0.98 - WildTangent) Hidden
ScanSoft PaperPort 11 (HKLM-x32\...\{DEA18FF6-D84A-4242-9663-692E5BA56805}) (Version: 11.1.0000 - Nuance Communications, Inc.)
Skype™ 7.0 (HKLM-x32\...\{24991BA0-F0EE-44AD-9CC8-5EC50AECF6B7}) (Version: 7.0.102 - Skype Technologies S.A.)
SpeedFan (remove only) (HKLM-x32\...\SpeedFan) (Version:  - )
swMSM (HKLM-x32\...\{612C34C7-5E90-47D8-9B5C-0F717DD82726}) (Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 17.0.6.2 - Synaptics Incorporated)
Torchlight (HKLM-x32\...\WTA-90f3a534-0ddd-406c-9954-246f650d2d5a) (Version: 2.2.0.98 - WildTangent) Hidden
TurboTax 2014 (HKLM-x32\...\TurboTax 2014) (Version: 2014.0 - Intuit, Inc)
TweakBit PCSupportBar (HKLM-x32\...\{4960F354-CC53-4BED-A330-FCDFA3178CFA}_is1) (Version: 1.0.0.0 - Auslogics Labs Pty Ltd)
Update Installer for WildTangent Games App (HKLM-x32\...\{2FA94A64-C84E-49d1-97DD-7BF06C7BBFB2}.WildTangent Games App) (Version:  - WildTangent) Hidden
UpdateService (HKLM-x32\...\{E3AE96D6-E196-45B4-AF62-2B41998B9E37}) (Version: 1.0.0 - RealNetworks, Inc.) Hidden
Virtual Villagers 4 - The Tree of Life (HKLM-x32\...\WTA-cedfd047-3437-4a46-9233-5e54019cc098) (Version: 2.2.0.98 - WildTangent) Hidden
WildTangent Games App for HP (HKLM-x32\...\{70B446D1-E03B-4ab0-9B3C-0832142C9AA8}.WildTangent Games App-hp) (Version: 4.0.11.13 - WildTangent) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 16.4.3508.0205 - Microsoft Corporation)
Zuma's Revenge (HKLM-x32\...\WTA-6a48c10f-0ebb-4ead-a1e8-1c6cce16e093) (Version: 2.2.0.98 - WildTangent) Hidden

========================= Memory info: ===================================

Percentage of memory in use: 37%
Total physical RAM: 8126.3 MB
Available physical RAM: 5041.93 MB
Total Pagefile: 16250.8 MB
Available Pagefile: 12917.46 MB
Total Virtual: 4095.88 MB
Available Virtual: 3972.22 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:675.83 GB) (Free:485.66 GB) NTFS
2 Drive d: (Recovery) (Fixed) (Total:22.51 GB) (Free:2.42 GB) NTFS
4 Drive f: (HP_TOOLS) (Fixed) (Total:0.1 GB) (Free:0.06 GB) FAT32

========================= Users: ========================================

User accounts for \\HAROLD-HP

Administrator            Guest                    Harold                   

========================= Minidump Files ==================================

No minidump file found


**** End of log ****
 



#5 Hal06

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Posted 23 May 2015 - 03:49 PM

 Results of screen317's Security Check version 1.002  
 Windows 7 Service Pack 1 x64 (UAC is enabled)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled!  
Microsoft Security Essentials   
 Antivirus up to date!  
`````````Anti-malware/Other Utilities Check:`````````
 Adobe Flash Player 17.0.0.169  
 Adobe Reader 10.1.14 Adobe Reader out of Date!  
 Mozilla Firefox (38.0.1)
 Google Chrome (42.0.2311.152)
 Google Chrome (43.0.2357.65)
````````Process Check: objlist.exe by Laurent````````  
 Microsoft Security Essentials MSMpEng.exe
 Microsoft Security Essentials msseces.exe
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 0%
````````````````````End of Log``````````````````````
 



#6 Hal06

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Posted 23 May 2015 - 03:52 PM

The computer is an HP Pavilon Notebook 15 PC



#7 dc3

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Posted 27 May 2015 - 12:35 PM

You need to update the Adobe Reader.  The version which is out of date has the potential of becoming a security risk.

 

Bonjour is part of the iTunes download.  If you are not using these features I would suggest uninstalling it.

 

For testing purposes, please uninstall the Eset online scanner.

 

Please run System File Checker
 
The sfc /scannow command scans all protected system files and replaces corrupted and incorrect versions with correct Microsoft versions.
 
Click on the Start orb rsz_1rsz_1rsz_start_orb_zpshjewtibd.png and then type cmd in the Search programs and files box.
 
In the pane above the search box Programs will appear with cmd below it, right click on cmd and choose Run as administrator.
 
If you are prompted for an administrator password or for a confirmation, enter the password, or click Allow.
 
This will open the Elevated Command Prompt, it will look similar to the image below.
 
elevatedcommandpromptw7_zpseba8c499.png 
 
Type in sfc /scannow and then press Enter to start the scan.  Please notice the space between sfc and the /scannow.
 
If the scan finds no integrity  problems the scan will stop.  Type in exit, then press Enter to stop the scan.
 
When the scan is finished please do the following.
 
Click on the Start orb rsz_1rsz_1rsz_start_orb_zpshjewtibd.png then copy and paste the following in the Search programs and files box.
 
findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >%userprofile%\Desktop\sfcdetails.txt
 
This will place a new icon on the desktop titled sfcdetails.  Double click on this icon to open the log, copy the log and paste it in your topic. 
the CBS log, copy and paste the log in your topic.
 
This log may be very large, if you have problems posting it try breaking it into smaller parts.  When you copy these parst you will hightlight the section you are going to copy.  If you leave that section highlighted it will give you a quick reference for where you left off.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#8 Hal06

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Posted 28 May 2015 - 03:57 PM

Will do the above. It may be Saturday before I get to it. Work is demanding at the moment.

 

Thanks.



#9 Hal06

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Posted 30 May 2015 - 04:52 PM

So I followed the above procedure, but when I copied

 

findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >%userprofile%\Desktop\sfcdetails.txt

 

and hit enter it did not put anything on my desktop. I tried it three times. Sorry, I must be doing something wrong?






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