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No sound or internittent sound when running Windows XP


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4 replies to this topic

#1 kurt50

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Posted 22 May 2015 - 12:48 PM

My windows XP Professional sound  system is not working porperly. When I boot up XP the Windows, the XP start up music starts to play and then suddenly shuuts off. After it boots I have no sound on my system or at best intermittent sounds. I checked my the device manager and there are no conflicts. I tried re-installing my sound drivers ( Creative Sound Blaster Audigy) but the best I get is intermittent sound. I tried almost every anti-virus, anti-malware rootkit program on your site but i stil have a problem with no sound.

 

I hope that someone can help with this problem.

Thank You



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#2 hamluis

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Posted 22 May 2015 - 01:58 PM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis



#3 kurt50

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Posted 22 May 2015 - 02:23 PM

Hi

Thanks for answerimg my post.

 

here is the info requested:

 

MiniToolBox by Farbar  Version: 11-05-2015 01
(administrator) on 22-05-2015 at 15:14:11
Microsoft Windows XP Professional Service Pack 3 (X86)
Model: Precision WorkStation 670 Manufacturer: Dell Inc.
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (05/18/2015 10:23:49 AM) (Source: LoadPerf) (User: )
Description: The performance counter name string value in the registry is incorrectly
formatted. The bogus string is 11546, the bogus index value is the first
DWORD in Data section while the last valid index values are the second and
third DWORD in Data section.

Error: (05/18/2015 10:23:46 AM) (Source: LoadPerf) (User: )
Description: Unloading the performance counter strings for service WmiApRpl (WmiApRpl) failed. The
Error code is the first DWORD in Data section.

Error: (05/18/2015 10:23:46 AM) (Source: LoadPerf) (User: )
Description: The performance counter name string value in the registry is incorrectly
formatted. The bogus string is 11546, the bogus index value is the first
DWORD in Data section while the last valid index values are the second and
third DWORD in Data section.

Error: (05/18/2015 10:16:52 AM) (Source: SecurityCenter) (User: )
Description: The Windows Security Center Service was unable to establish event queries with WMI to monitor third party AntiVirus and Firewall.

Error: (05/18/2015 09:31:55 AM) (Source: WinMgmt) (User: )
Description: WinMgmt could not initialize the core parts.  This could be due to a badly installed version of WinMgmt, WinMgmt repository upgrade failure, insufficient disk space or insufficient memory.

Error: (05/18/2015 09:24:20 AM) (Source: WinMgmt) (User: )
Description: WinMgmt could not initialize the core parts.  This could be due to a badly installed version of WinMgmt, WinMgmt repository upgrade failure, insufficient disk space or insufficient memory.

Error: (05/17/2015 09:19:30 PM) (Source: MsiInstaller) (User: KURT)
Description: Product: IObit Apps Toolbar v11.3 -- Error 1714.The older version of IObit Apps Toolbar v11.3 cannot be removed.  Contact your technical support group.  System Error 1612.

Error: (05/17/2015 09:18:26 PM) (Source: WinMgmt) (User: )
Description: WinMgmt could not initialize the core parts.  This could be due to a badly installed version of WinMgmt, WinMgmt repository upgrade failure, insufficient disk space or insufficient memory.

Error: (05/16/2015 03:59:15 PM) (Source: WinMgmt) (User: )
Description: WinMgmt could not initialize the core parts.  This could be due to a badly installed version of WinMgmt, WinMgmt repository upgrade failure, insufficient disk space or insufficient memory.

Error: (05/16/2015 03:52:27 PM) (Source: WinMgmt) (User: )
Description: WinMgmt could not initialize the core parts.  This could be due to a badly installed version of WinMgmt, WinMgmt repository upgrade failure, insufficient disk space or insufficient memory.


System errors:
=============
Error: (05/22/2015 01:46:34 PM) (Source: Service Control Manager) (User: )
Description: The MCSTRM service failed to start due to the following error:
%%2

Error: (05/22/2015 00:05:12 PM) (Source: Service Control Manager) (User: )
Description: The RosettaStoneDaemon service failed to start due to the following error:
%%3

Error: (05/22/2015 00:05:12 PM) (Source: Service Control Manager) (User: )
Description: The NVIDIA Update Service Daemon service failed to start due to the following error:
%%1069

Error: (05/22/2015 00:05:12 PM) (Source: Service Control Manager) (User: )
Description: The nvUpdatusService service was unable to log on as .\UpdatusUser with the currently configured
password due to the following error:
%%1326
To ensure that the service is
configured properly, use the Services snap-in in Microsoft Management
Console (MMC).

Error: (05/22/2015 00:05:12 PM) (Source: Service Control Manager) (User: )
Description: The MCSTRM service failed to start due to the following error:
%%2

Error: (05/22/2015 00:05:12 PM) (Source: Service Control Manager) (User: )
Description: The Google Update Service (gupdate) service failed to start due to the following error:
%%1053

Error: (05/22/2015 00:05:12 PM) (Source: Service Control Manager) (User: )
Description: Timeout (30000 milliseconds) waiting for the Google Update Service (gupdate) service to connect.

Error: (05/22/2015 11:47:28 AM) (Source: Service Control Manager) (User: )
Description: The BrSplService service has reported an invalid current state 0.

Error: (05/22/2015 11:37:22 AM) (Source: Service Control Manager) (User: )
Description: Timeout (30000 milliseconds) waiting for a transaction response from the MBAMService service.

Error: (05/22/2015 11:36:48 AM) (Source: Service Control Manager) (User: )
Description: The RosettaStoneDaemon service failed to start due to the following error:
%%3


Microsoft Office Sessions:
=========================
Error: (05/18/2015 10:23:49 AM) (Source: LoadPerf)(User: )
Description: 11546

Error: (05/18/2015 10:23:46 AM) (Source: LoadPerf)(User: )
Description: WmiApRplWmiApRpl

Error: (05/18/2015 10:23:46 AM) (Source: LoadPerf)(User: )
Description: 11546

Error: (05/18/2015 10:16:52 AM) (Source: SecurityCenter)(User: )
Description:

Error: (05/18/2015 09:31:55 AM) (Source: WinMgmt)(User: )
Description:

Error: (05/18/2015 09:24:20 AM) (Source: WinMgmt)(User: )
Description:

Error: (05/17/2015 09:19:30 PM) (Source: MsiInstaller)(User: KURT)
Description: Product: IObit Apps Toolbar v11.3 -- Error 1714.The older version of IObit Apps Toolbar v11.3 cannot be removed.  Contact your technical support group.  System Error 1612.(NULL)(NULL)(NULL)

Error: (05/17/2015 09:18:26 PM) (Source: WinMgmt)(User: )
Description:

Error: (05/16/2015 03:59:15 PM) (Source: WinMgmt)(User: )
Description:

Error: (05/16/2015 03:52:27 PM) (Source: WinMgmt)(User: )
Description:


=========================== Installed Programs ============================
Abacus Bush Pilot Adventures for FS2004 (HKLM\...\{B4800BA5-33B2-44DE-8F5B-294ABDE10F0C}) (Version: 1.00.0000 - Abacus Software)
Abacus WWII Carrier Ops for FS2002 (HKLM\...\{C35C08C9-D79B-48E8-8664-9423FA30FCC3}) (Version: 1.00.0000 - Abacus Software)
Adobe Flash Player 17 ActiveX (HKLM\...\Adobe Flash Player ActiveX) (Version: 17.0.0.169 - Adobe Systems Incorporated)
Adobe Flash Player 17 NPAPI (HKLM\...\Adobe Flash Player NPAPI) (Version: 17.0.0.169 - Adobe Systems Incorporated)
Adobe Reader X (10.1.11) (HKLM\...\{AC76BA86-7AD7-1033-7B44-AA1000000001}) (Version: 10.1.11 - Adobe Systems Incorporated)
Adobe Shockwave Player 12.0 (HKLM\...\Adobe Shockwave Player) (Version: 12.0.3.133 - Adobe Systems, Inc.)
Akamai NetSession Interface (HKCU\...\Akamai) (Version:  - Akamai Technologies, Inc)
Auralia 4.5.3.49 (HKLM\...\{40B61411-4C56-45FF-A993-5295AC32D7A2}_is1) (Version:  - Rising Software Australia)
Band-in-a-Box Server (HKLM\...\BBServer_is1) (Version:  - PG Music Inc.)
Brother 1450 (HKLM\...\Brother 1450) (Version:  - )
Brother HL-5140 (HKLM\...\Brother HL-5140) (Version:  - )
CCleaner (HKLM\...\CCleaner) (Version: 3.23 - Piriform)
Chessmaster Grandmaster Edition (HKLM\...\{27614800-84A9-484E-9CCB-43ED2F1205F5}) (Version: 1.00.0000 - Ubisoft) Hidden
Chessmaster Grandmaster Edition (HKLM\...\InstallShield_{27614800-84A9-484E-9CCB-43ED2F1205F5}) (Version: 1.02.0000 - Ubisoft)
CPUID CPU-Z 1.60 (HKLM\...\CPUID CPU-Z_is1) (Version:  - )
Creative Audio Console (HKLM\...\AudioCS) (Version: 1.33 - Creative Technology Limited)
Creative MediaSource (HKLM\...\{2E0C1913-886B-4C5C-8DAF-D1E649CE5FCC}) (Version: 3.00 - )
Creative MediaSource 5 (HKLM\...\{BEEFC4F8-2909-48B3-AFAA-55D3533FDEDD}) (Version: 5.26 - Creative Technology Limited)
Creative MediaSource DVD-Audio Player (HKLM\...\Creative MediaSource DVD-Audio Player) (Version:  - )
Dell Support Center (HKLM\...\{0090A87C-3E0E-43D4-AA71-A71B06563A4A}) (Version: 3.1.5907.39 - PC-Doctor, Inc.) Hidden
Dell Support Center (HKLM\...\Dell Support Center) (Version: 3.1.5907.39 - Dell Inc.)
Driver San Francisco (HKLM\...\Driver San Francisco) (Version: 1.4.0.0 - Ubisoft)
EPSON Scan (HKLM\...\EPSON Scanner) (Version:  - )
GameShadow (HKLM\...\{F7C1C17E-70E3-475F-BD52-EA554391F15D}) (Version: 2.01.0000 - GameShadow Ltd)
Google Earth Plug-in (HKLM\...\{4AB54F11-2F8C-11E3-B09F-B8AC6F97B88E}) (Version: 7.1.2.2041 - Google)
Google Update Helper (HKLM\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.24.15 - Google Inc.) Hidden
Hitman - Codename 47 (HKLM\...\Hitman - Codename 47) (Version:  - )
Hitman 2: Silent Assassin (HKLM\...\Hitman 2: Silent Assassin) (Version:  - Eidos Interactive)
Hitman Blood Money (HKLM\...\{A804B134-F03D-4EFD-9BC0-DCD257AA1B22}) (Version: 1.00.0000 - Eidos)
Hitman: Contracts (HKLM\...\Hitman: Contracts) (Version:  - Eidos)
hla v2.16 (HKLM\...\hla_is1) (Version:  - )
IK Multimedia Authorization Manager version 1.0.5 (HKLM\...\{85BC0DCB-69E5-4279-AA25-F108EF896588}_is1) (Version: 1.0.5 - IK Multimedia)
Infinite Algebra 1 (HKLM\...\{1B0893AA-1D0B-4A3E-8651-97ADD27F31F0}) (Version: 1.09.35 - Kuta Software LLC) Hidden
Infinite Algebra 1 Trial (HKLM\...\Infinite Algebra 1 1.09.35) (Version: 1.09.35 - Kuta Software LLC)
Intel ® Pro Alerting Agent (HKLM\...\{C3BAE6D2-0FAD-4C32-8138-8A226460C864}) (Version: 4.2.5 - Intel ® Corporation)
Intel® PRO Network Adapters and Drivers (HKLM\...\PROSet) (Version:  - )
Intel® PROSet for Wired Connections (HKLM\...\{17334AAF-C9E7-483B-9F45-E3FCAF07FFA7}) (Version: 8.00.5000 - Dell)
IObit Apps Toolbar v9.7 (HKLM\...\{E029C309-4421-410B-890A-30D2E8E82D0C}) (Version: 9.7 - Spigot, Inc.)
Java 7 Update 25 (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F83217025FF}) (Version: 7.0.250 - Oracle)
Java Auto Updater (HKLM\...\{4A03706F-666A-4037-7777-5F2748764D10}) (Version: 2.1.9.5 - Sun Microsystems, Inc.) Hidden
Java™ 6 Update 37 (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F83216035FF}) (Version: 6.0.370 - Oracle)
Java™ 6 Update 7 (HKLM\...\{3248F0A8-6813-11D6-A77B-00B0D0160070}) (Version: 1.6.0.70 - Sun Microsystems, Inc.)
Logitech Gaming Software 5.10 (HKLM\...\{60D32CDC-E3BE-4578-BA10-29322307CDDC}) (Version: 5.10.127 - Logitech)
Malwarebytes Anti-Malware version 2.1.6.1022 (HKLM\...\Malwarebytes Anti-Malware_is1) (Version: 2.1.6.1022 - Malwarebytes Corporation)
Microsoft .NET Framework 2.0 Service Pack 2 (HKLM\...\{C09FB3CD-3D0C-3F2D-899A-6A1D67F2073F}) (Version: 2.2.30729 - Microsoft Corporation)
Microsoft .NET Framework 3.0 Service Pack 2 (HKLM\...\{A3051CD0-2F64-3813-A88D-B8DCCDE8F8C7}) (Version: 3.2.30729 - Microsoft Corporation)
Microsoft .NET Framework 3.5 SP1 (HKLM\...\Microsoft .NET Framework 3.5 SP1) (Version:  - Microsoft Corporation)
Microsoft Automated Troubleshooting Services Shim (HKLM\...\{c9920352-04e6-469d-bab8-e2b9c7c75415}.sdb) (Version:  - )
Microsoft Combat Flight Simulator 2 (HKLM\...\Combat Flight Simulator 2.0) (Version:  - )
Microsoft Combat Flight Simulator 3.0 (HKLM\...\Combat Flight Simulator 3.0) (Version:  - )
Microsoft Compression Client Pack 1.0 for Windows XP (HKLM\...\MSCompPackV1) (Version: 1 - Microsoft Corporation)
Microsoft Download Manager (HKLM\...\{654977DB-0001-0002-0001-EABD228DDE8B}) (Version: 1.2.1 - Microsoft Corporation)
Microsoft Fix it Center (HKLM\...\{B7588D45-AFDC-4C93-9E2E-A100F3554B64}) (Version: 1.0.0100 - Microsoft Corporation)
Microsoft Flight (HKLM\...\GFWL_{4D5308D2-DC8E-4658-A37C-351000008100}) (Version: 1.0.0000.129 - Microsoft Studios)
Microsoft Flight Simulator 2004 A Century of Flight (HKLM\...\Flight Simulator 9.0) (Version: 9.0 - Microsoft)
Microsoft Games for Windows - LIVE Redistributable (HKLM\...\{832D9DE0-8AFC-4689-9819-4DBBDEBD3E4F}) (Version: 3.5.92.0 - Microsoft Corporation)
Microsoft Games for Windows Marketplace (HKLM\...\{4CB0307C-565E-4441-86BE-0DF2E4FB828C}) (Version: 3.5.50.0 - Microsoft Corporation)
Microsoft Office 2010 Service Pack 1 (SP1) (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{047B0968-E622-4FAA-9B4B-121FA109EDDE}) (Version:  - Microsoft)
Microsoft Office Professional Plus 2010 (HKLM\...\Office14.PROPLUSR) (Version: 14.0.6029.1000 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft Train Simulator (HKLM\...\Train Simulator 1.0) (Version:  - )
Microsoft User-Mode Driver Framework Feature Pack 1.0 (HKLM\...\Wudf01000) (Version:  - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (HKLM\...\{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
MiniTool Partition Wizard Home Edition 7.1 (HKLM\...\{34A153FE-6926-4C14-B48A-B71E68C672A8}_is1) (Version:  - MiniTool Solution Ltd.)
MiniTool Power Data Recovery (HKLM\...\MiniTool Power Data Recovery_is1) (Version:  - MiniTool Solution Ltd.)
Mozilla Firefox 38.0.1 (x86 en-US) (HKLM\...\Mozilla Firefox 38.0.1 (x86 en-US)) (Version: 38.0.1 - Mozilla)
Mozilla Maintenance Service (HKLM\...\MozillaMaintenanceService) (Version: 30.0 - Mozilla)
MSXML 4.0 SP2 (KB954430) (HKLM\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
MSXML 4.0 SP2 Parser and SDK (HKLM\...\{716E0306-8318-4364-8B8F-0CC4E9376BAC}) (Version: 4.20.9818.0 - Microsoft Corporation)
Multimedia High School Grammar v1.00 (HKLM\...\Sof921072Ver100DeinstKey) (Version:  - )
MuseScore 1.2 MuseScore score typesetter (HKLM\...\MuseScore) (Version: 1.2.0 - Werner Schweer and Others)
Musition 4.5.3.49 (HKLM\...\{2147D117-B4AA-4478-8B15-B0B1F5128EAB}_is1) (Version:  - Rising Software Australia)
NewTek LightWave 3D [8] (HKLM\...\{E0B15BB7-480D-4E6C-A398-B24507BA58AD}) (Version: 8.5 - NewTek)
NexDef Plug-in (HKLM\...\Autobahn) (Version:  - )
Nitro Pro 7 (HKLM\...\{1DE63A50-42E7-423B-A8EE-F3FA286DB971}) (Version: 7.3.1.10 - Nitro PDF Software)
Nitro Reader 2 (HKLM\...\{E07CF79A-9D09-4D9E-AB70-AFA63FCD52DC}) (Version: 2.3.1.2 - Nitro PDF Software)
NOOK for PC (HKLM\...\BN_DesktopReader) (Version: 2.5.6.9575 - Barnesandnoble.com)
NVIDIA Graphics Driver 306.23 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 306.23 - NVIDIA Corporation)
NVIDIA nView 136.28 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.NView) (Version: 136.28 - NVIDIA Corporation)
NVIDIA PhysX System Software 9.12.0604 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.PhysX) (Version: 9.12.0604 - NVIDIA Corporation)
NVIDIA Update 1.10.8 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Update) (Version: 1.10.8 - NVIDIA Corporation)
Oracle VM VirtualBox 4.1.10 (HKLM\...\{F20386D5-EE47-42FF-90CB-203A61787CA2}) (Version: 4.1.10 - Oracle Corporation)
PG Music DirectX Plugins 2.0.0.0 (HKLM\...\PG_DX_Plugins_is1) (Version:  - PG Music Inc.)
Planetarium (HKLM\...\Planetarium) (Version:  - )
PokerStars.net (HKLM\...\PokerStars.net) (Version:  - PokerStars.net)
Poser 6 (HKLM\...\Poser 6) (Version:  - )
PowerISO (HKLM\...\PowerISO) (Version: 5.0 - Power Software Ltd)
Pro RealCombos 1 (HKLM\...\BB_is1) (Version:  - PG Music Inc.)
QuickTime (HKLM\...\{7BE15435-2D3E-4B58-867F-9C75BED0208C}) (Version: 7.71.80.42 - Apple Inc.)
RAID Storage Manager (HKLM\...\{D7E2F983-97AA-4F9A-B327-54DE078C9466}) (Version: 2.10.00 - Dell) Hidden
RAID Storage Manager (HKLM\...\InstallShield_{D7E2F983-97AA-4F9A-B327-54DE078C9466}) (Version: 2.10.00 - Dell)
Railroad Tycoon II - Gold Edition (HKLM\...\Railroad Tycoon II - Gold Edition) (Version:  - )
RealDownloader (HKLM\...\{AF7EBCA4-9FAF-4DC8-8D09-67854BB84D34}) (Version: 1.3.0 - RealNetworks, Inc.) Hidden
RealNetworks - Microsoft Visual C++ 2008 Runtime (HKLM\...\{7770E71B-2D43-4800-9CB3-5B6CAAEBEBEA}) (Version: 9.0 - RealNetworks, Inc) Hidden
RealNetworks - Microsoft Visual C++ 2010 Runtime (HKLM\...\{AAECF7BA-E83B-4A10-87EA-DE0B333F8734}) (Version: 10.0 - RealNetworks, Inc) Hidden
RealPlayer (HKLM\...\RealPlayer 16.0) (Version: 16.0.0 - RealNetworks)
RealUpgrade 1.1 (HKLM\...\{28C2DED6-325B-4CC7-983A-1777C8F7FBAB}) (Version: 1.1.0 - RealNetworks, Inc.) Hidden
Rhapsody (HKLM\...\Rhapsody) (Version:  - )
Rosetta Stone Ltd Services (HKLM\...\{FFF186B6-4D02-4D8D-A776-C43E062E01A9}) (Version: 3.2.18 - Rosetta Stone Ltd.)
Sentinel Protection Installer 7.6.5 (HKLM\...\{DE09967A-E9E2-4562-A58D-989CA70FA65E}) (Version: 7.6.5 - SafeNet, Inc.)
SoundFont Bank Manager (HKLM\...\SFBM) (Version:  - )
Step-Up Algebra v1.00 (HKLM\...\Sof92187Ver100DeinstKey) (Version:  - )
Step-Up Geometry v1.00 (HKLM\...\Sof92189Ver100DeinstKey) (Version:  - )
swMSM (HKLM\...\{612C34C7-5E90-47D8-9B5C-0F717DD82726}) (Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
System Requirements Lab (HKLM\...\SystemRequirementsLab) (Version:  - )
System Requirements Lab for Intel (HKLM\...\{C5DA59CF-2BB8-48D5-8E5B-17F2E0F0FEE4}) (Version: 4.5.5.0 - Husdawg, LLC)
Tweaking.com - Technicians Toolbox (HKLM\...\Tweaking.com - Technicians Toolbox) (Version: 1.0.1 - Tweaking.com)
Ubisoft Game Launcher (HKLM\...\{888F1505-C2B3-4FDE-835D-36353EBD4754}) (Version: 1.0.0.0 - UBISOFT)
Update for Windows Internet Explorer 8 (KB2598845) (HKLM\...\KB2598845-IE8) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2345886) (HKLM\...\KB2345886) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2467659) (HKLM\...\KB2467659) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2641690) (HKLM\...\KB2641690) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2718704) (HKLM\...\KB2718704) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB951978) (HKLM\...\KB951978) (Version: 1 - Microsoft Corporation) Hidden
Update for Windows XP (KB955759) (HKLM\...\KB955759) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB967715) (HKLM\...\KB967715) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB968389) (HKLM\...\KB968389) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB971029) (HKLM\...\KB971029) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB973687) (HKLM\...\KB973687) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB973815) (HKLM\...\KB973815) (Version: 1 - Microsoft Corporation)
VirtualLab Client 6.0.24 (HKLM\...\VirtualLab 7 Client_is1) (Version:  - BinaryBiz)
VLC media player 2.0.2 (HKLM\...\VLC media player) (Version: 2.0.2 - VideoLAN)
Vue 5 Infinite (HKLM\...\Infinite) (Version: 5 - e-on software)
WebFldrs XP (HKLM\...\{350C97B0-3D7C-4EE8-BAA9-00BCB3D54227}) (Version: 9.50.7523 - Microsoft Corporation) Hidden
WebLog Expert 6.4 (HKLM\...\WebLog Expert_is1) (Version: 6.4 - Alentum Software, Inc.)
Windows 7 Upgrade Advisor (HKLM\...\{AB05F2C8-F608-403b-95E1-FD8ADFACD31E}) (Version: 2.0.5000.0 - Microsoft Corporation)
Windows 7 USB/DVD Download Tool (HKLM\...\{CCF298AF-9CE1-4B26-B251-486E98A34789}) (Version: 1.0.30 - Microsoft Corporation)
Windows Genuine Advantage Notifications (KB905474) (HKLM\...\WgaNotify) (Version: 1.9.0040.0 - Microsoft Corporation)
Windows Genuine Advantage Validation Tool (KB892130) (HKLM\...\KB892130) (Version:  - Microsoft Corporation)
Windows Genuine Advantage Validation Tool (KB892130) (HKLM\...\WGA) (Version: 1.7.0069.2 - Microsoft Corporation)
Windows Internet Explorer 8 (HKLM\...\ie8) (Version: 20090308.140743 - Microsoft Corporation)
Windows Live ID Sign-in Assistant (HKLM\...\{0840B4D6-7DD1-4187-8523-E6FC0007EFB7}) (Version: 6.500.3165.0 - Microsoft Corporation)
Windows Media Format 11 runtime (HKLM\...\Windows Media Format Runtime) (Version:  - )
Windows Media Player 11 (HKLM\...\Windows Media Player) (Version:  - )
Windows PowerShell™ 1.0 (HKLM\...\KB926139-v2) (Version: 2 - Microsoft Corporation)
Windows XP Service Pack 3 (HKLM\...\Windows XP Service Pack) (Version: 20080414.031525 - Microsoft Corporation)
WinRAR 4.11 (32-bit) (HKLM\...\WinRAR archiver) (Version: 4.11.0 - win.rar GmbH)
WWII Carrier Ops for FS2004 (HKLM\...\{76FB79BF-A61B-4707-AC65-91291E607339}) (Version: 1.00.0000 - Abacus Software)
Yahoo! Install Manager (HKLM\...\YInstHelper) (Version:  - )
Yahoo! SiteBuilder (HKLM\...\Yahoo! SiteBuilder) (Version: 2.4.0 - )

========================= Memory info: ===================================
Percentage of memory in use: 43%
Total physical RAM: 3326.08 MB
Available physical RAM: 1893.45 MB
Total Pagefile: 5210.13 MB
Available Pagefile: 4313.24 MB
Total Virtual: 2047.88 MB
Available Virtual: 1984.09 MB

========================= Partitions: =====================================
2 Drive c: (xpsp3) (Fixed) (Total:233.34 GB) (Free:93.96 GB) NTFS
3 Drive d: (FS_DISC4) (CDROM) (Total:0.62 GB) (Free:0 GB) CDFS
5 Drive f: (Win7) (Fixed) (Total:232.42 GB) (Free:35.21 GB) NTFS

========================= Users: ========================================


**** End of log ****

 

and here is the link to speccy

http://speccy.piriform.com/results/MKP5JDW2XcKdOhOAlbFN1bj

 

Thank you


Edited by hamluis, 22 May 2015 - 07:05 PM.


#4 hamluis

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Posted 22 May 2015 - 07:32 PM

No critical updates installed Aug 2012 to May 2015.

 

Outdated versions of Java installed.

 

AV status is "disabled".

 

Appears to be any number of problems with XP install, possibly due to file corruption, possibly due to other causes.

 

No errors reflected indicating problem with audio or other hardware.

 

IObit/Spigot Apps Toolbar installed.

 

Moved to Am I Infected forum for a malware check.

 

Louis



#5 kurt50

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Posted 24 May 2015 - 09:12 PM

I would like to thank you for helpingme. Apparently it was avirus. I got eset no32 and ran scnas on my computer now I have music. I learned my lesson.

Thanks






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