I hope I am in the correct forum. If not I apologize.
Since yesterday morning I have noticed that websites take an inordinate amount of time to load including my homepage. For example my mail page will hang as I wait to access, League of Legends is unplayable, Youtube videos either take a long time to engage or they never load, and I could not even set up a wish list on New Egg. As I said, prior to yesterday I had no significant issues (with the exception of Riot Games buggy PvP Chat client which is a perpetual issue that many of us suffer with; their IT seems unable or unwilling to fix).
I both pinged and did tracerts for Comcast.net, Xfinity.com, google.com, microsoft.com, Firefox, leagueoflegends, and Youtube. As for the pings: all but Microsoft.com and League were 3 out of 4 Packets lost. MS and League were 4 out of 4 Packets lost.
Tracerts: There were multiple time outs experienced by all, especially League (of course).
Back in December I had Comcast out to the house to diagnose my internet. Both my splitter and my outside connections were good. They gave me a brand new modem to replace my old one. My current router is a Netgear 700 that has been working fine for 3 years with the only issue being League.
Where do I take it from here? Could my issue be my router? I am in territory that I only have a basic working knowledge. Thanks much.
P.S. My PC is hard wired to the router and laptops are wifi connected. They all suffer these issues.