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Forgetten/lost .pst file password

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#1 fitzy04


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Posted 21 May 2015 - 08:50 AM

Hi everyone,

I just upgraded a user's computer and transferred all of her files from her old one to her new one. Piece of cake. Everything went smoothly and she's happy with it. After I gave her the computer, I notified her that I had forgotten to put her .pst files in Outlook in the new computer (which I sent her instructions on how to do). A few minutes later, she replies that she was able to follow my instructions but some of her .pst files is prompting her for a password, which she claims she doesn't remember applying to any of her .pst files.


My question is, is there a way to either remove or reveal .pst passwords? And please don't say "third party software." If that is your answer, please specify a particular program to use. I've searched around on Google for a while.


I've created a test .pst file to test different programs so I know the password to the test .pst. However, a lot of the third party software that I used was only a demo version so it wouldn't truly reveal the password, and a few said it was the wrong length of characters (eg. saying it was 5 characters long when I know for a fact that it is 4 characters long).


Again, any help (except telling me to use "third party software") would be greatly appreciated. If you want to reply with "third party software," please specify a particular program.


She is on Outlook 2010 but I'm on Outlook 2013 (not sure if that makes a difference).

Both of us are on Windows 7 Professional (me: 32-bit; her: 64-bit)

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#2 YeahBleeping


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Posted 21 May 2015 - 09:17 AM

Forum Rules:


No subject matter will be allowed whose purpose is to defeat existing copyright or security measures. If a user persists and/or the activity is obviously illegal the staff reserves the right to remove such content and/or ban the user. This would also mean encouraging the use or continued use of pirated software is not permitted, and subject to the same consequences.




I suggest using google to try and assist you with your problem.

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