I just upgraded a user's computer and transferred all of her files from her old one to her new one. Piece of cake. Everything went smoothly and she's happy with it. After I gave her the computer, I notified her that I had forgotten to put her .pst files in Outlook in the new computer (which I sent her instructions on how to do). A few minutes later, she replies that she was able to follow my instructions but some of her .pst files is prompting her for a password, which she claims she doesn't remember applying to any of her .pst files.
My question is, is there a way to either remove or reveal .pst passwords? And please don't say "third party software." If that is your answer, please specify a particular program to use. I've searched around on Google for a while.
I've created a test .pst file to test different programs so I know the password to the test .pst. However, a lot of the third party software that I used was only a demo version so it wouldn't truly reveal the password, and a few said it was the wrong length of characters (eg. saying it was 5 characters long when I know for a fact that it is 4 characters long).
Again, any help (except telling me to use "third party software") would be greatly appreciated. If you want to reply with "third party software," please specify a particular program.
She is on Outlook 2010 but I'm on Outlook 2013 (not sure if that makes a difference).
Both of us are on Windows 7 Professional (me: 32-bit; her: 64-bit)