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PC has too many PoP ups 3rd Party Stuff


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3 replies to this topic

#1 peteranko

peteranko

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Posted 21 May 2015 - 03:03 AM

Hi,I'm on my 11 year old sons PC which he only plays games on and listens to youtube with. However I have found it's difficult to get anything done as somewhere along the way he has infested his PC with who knows exactly what sort of Malware or third party junk. 

 

We took it back to the computer store to help remove it but there is stuff in there that is very difficult to either remove or find. 

 

Can we find a way to get it cleaned up a little to make it work a little better.

 

Peter 


Edited by hamluis, 21 May 2015 - 06:16 AM.
Moved from Win 8 to Am I Infected - Hamluis.

:bowdown:  :busy:

Anko


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#2 Sintharius

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Posted 21 May 2015 - 03:05 AM

Hi there,

I'll help you with the clean up.

MiniToolbox by Farbar

Please download MiniToolBox, save it to your desktop and run it.
Checkmark the following checkboxes:
  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices
  • List Users, Partitions and Memory size.
  • List Minidump Files
  • List Restore Points
Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.

===

Security Check by screen317
  • Download Security Check by screen317 from here or here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
A Notepad document should open automatically called checkup.txt. Please copy and paste the contents of the log in your next reply.

Regards,
Alex

#3 malynensi

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Posted 21 May 2015 - 06:39 PM

to solove this, I installed an anti malware program and cleared the cache. 



#4 peteranko

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Posted 22 May 2015 - 05:20 PM

Hi malynensi,

 

which anti malware program did you use and how do you clear the cache?


:bowdown:  :busy:

Anko





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