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Moving cursor sometimes causes FF browser to go back a page


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8 replies to this topic

#1 aabill

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Posted 20 May 2015 - 11:34 AM

Sometimes when I move the cursor across the screen, it causes my browser to go back to the previous page. This happens on different sites. It seems to be random and often happens a few times a day.

 

Is there anything in Win 7 I should check for?

 

If not, I will check for a virus.



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#2 hamluis

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Posted 20 May 2015 - 01:53 PM

I would uninstall/reinstall Firefox...before I began to suspect anything else.

 

Programs/files get damaged all the time...such damage can affect performance.

 

Louis



#3 aabill

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Posted 20 May 2015 - 02:16 PM

I would uninstall/reinstall Firefox...before I began to suspect anything else.

 

Programs/files get damaged all the time...such damage can affect performance.

 

Louis

Okay. Back to Firefox page on saving Profile and extensions.

 

Thanks!



#4 aabill

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Posted 01 June 2015 - 10:57 AM

I reinstalled Firefox.

 

It still does this and I have noticed it in Itunes also.

 

Sometimes moving the cursor to the left causes things to move to the previous page.



#5 hamluis

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Posted 01 June 2015 - 12:18 PM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis



#6 aabill

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Posted 02 June 2015 - 11:31 AM

*This post with the MTB log was originally posted as a new, separate topic. Merged in to this one. ~ Queen-Evie*


MiniToolBox by Farbar  Version: 11-05-2015 01
Ran by Bill (administrator) on 02-06-2015 at 12:03:30
Running from "C:\Users\Bill\Desktop"
Microsoft Windows 7 Ultimate  Service Pack 1 (X86)
Model: MS-7309 Manufacturer: MSI
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (06/02/2015 10:26:45 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"1".
Dependent Assembly Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (06/02/2015 10:26:45 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"1".
Dependent Assembly Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (06/02/2015 10:26:35 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"1".
Dependent Assembly Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (06/02/2015 10:23:14 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"1".
Dependent Assembly Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (06/02/2015 10:23:13 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"1".
Dependent Assembly Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (06/01/2015 10:41:30 AM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface.  hr = 0x80070005, Access is denied.
This is often caused by incorrect security settings in either the writer or requestor process.
Operation:
   Gathering Writer Data
Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {f1309445-359d-48ce-b6ac-3d7bb875e099}

Error: (05/29/2015 02:16:46 PM) (Source: Application Error) (User: )
Description: Faulting application name: plugin-container.exe, version: 38.0.1.5611, time stamp: 0x55541a90
Faulting module name: mozalloc.dll, version: 38.0.1.5611, time stamp: 0x55540a1e
Exception code: 0x80000003
Fault offset: 0x00001aa1
Faulting process id: 0x13ac
Faulting application start time: 0xplugin-container.exe0
Faulting application path: plugin-container.exe1
Faulting module path: plugin-container.exe2
Report Id: plugin-container.exe3

Error: (05/29/2015 08:08:04 AM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface.  hr = 0x80070005, Access is denied.
This is often caused by incorrect security settings in either the writer or requestor process.
Operation:
   Gathering Writer Data
Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {4b9b1f5b-48e4-4dd1-8748-441b8749c20d}

Error: (05/28/2015 08:29:44 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"1".
Dependent Assembly Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (05/28/2015 08:29:44 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"1".
Dependent Assembly Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.


System errors:
=============
Error: (06/02/2015 06:01:29 AM) (Source: Microsoft-Windows-Kernel-Processor-Power) (User: NT AUTHORITY)
Description: Some processor performance power management features have been disabled due to a known firmware problem. Check with the computer manufacturer for updated firmware.

Error: (06/01/2015 10:47:21 AM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 10. The internal error state is 10.

Error: (06/01/2015 10:45:41 AM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 10. The internal error state is 10.

Error: (06/01/2015 10:40:04 AM) (Source: Microsoft-Windows-Kernel-Processor-Power) (User: NT AUTHORITY)
Description: Some processor performance power management features have been disabled due to a known firmware problem. Check with the computer manufacturer for updated firmware.

Error: (05/31/2015 11:10:43 AM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 10. The internal error state is 10.

Error: (05/31/2015 08:55:49 AM) (Source: Microsoft-Windows-Kernel-Processor-Power) (User: NT AUTHORITY)
Description: Some processor performance power management features have been disabled due to a known firmware problem. Check with the computer manufacturer for updated firmware.

Error: (05/30/2015 03:17:09 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 10. The internal error state is 10.

Error: (05/30/2015 02:01:54 PM) (Source: Microsoft-Windows-Kernel-Processor-Power) (User: NT AUTHORITY)
Description: Some processor performance power management features have been disabled due to a known firmware problem. Check with the computer manufacturer for updated firmware.

Error: (05/30/2015 09:34:27 AM) (Source: Microsoft-Windows-Kernel-Processor-Power) (User: NT AUTHORITY)
Description: Some processor performance power management features have been disabled due to a known firmware problem. Check with the computer manufacturer for updated firmware.

Error: (05/29/2015 08:06:46 AM) (Source: Microsoft-Windows-Kernel-Processor-Power) (User: NT AUTHORITY)
Description: Some processor performance power management features have been disabled due to a known firmware problem. Check with the computer manufacturer for updated firmware.


Microsoft Office Sessions:
=========================
Error: (06/02/2015 10:26:45 AM) (Source: SideBySide)(User: )
Description: Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"D:\Program Files\Candleworks\FXTS2\MFC80.DLL

Error: (06/02/2015 10:26:45 AM) (Source: SideBySide)(User: )
Description: Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"D:\Program Files\Candleworks\FXTS2\MFC80.DLL

Error: (06/02/2015 10:26:35 AM) (Source: SideBySide)(User: )
Description: Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"D:\Program Files\Candleworks\FXTS2\MFC80.DLL

Error: (06/02/2015 10:23:14 AM) (Source: SideBySide)(User: )
Description: Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"D:\Program Files\Candleworks\FXTS2\MFC80.DLL

Error: (06/02/2015 10:23:13 AM) (Source: SideBySide)(User: )
Description: Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"D:\Program Files\Candleworks\FXTS2\MFC80.DLL

Error: (06/01/2015 10:41:30 AM) (Source: VSS)(User: )
Description: 0x80070005, Access is denied.
Operation:
   Gathering Writer Data
Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {f1309445-359d-48ce-b6ac-3d7bb875e099}

Error: (05/29/2015 02:16:46 PM) (Source: Application Error)(User: )
Description: plugin-container.exe38.0.1.561155541a90mozalloc.dll38.0.1.561155540a1e8000000300001aa113ac01d09a2a991ef840C:\Program Files\Mozilla Firefox\plugin-container.exeC:\Program Files\Mozilla Firefox\mozalloc.dlldd1aa790-062e-11e5-9da6-001d923b8f1d

Error: (05/29/2015 08:08:04 AM) (Source: VSS)(User: )
Description: 0x80070005, Access is denied.
Operation:
   Gathering Writer Data
Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {4b9b1f5b-48e4-4dd1-8748-441b8749c20d}

Error: (05/28/2015 08:29:44 AM) (Source: SideBySide)(User: )
Description: Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"D:\Program Files\Candleworks\FXTS2\MFC80.DLL

Error: (05/28/2015 08:29:44 AM) (Source: SideBySide)(User: )
Description: Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"D:\Program Files\Candleworks\FXTS2\MFC80.DLL


=========================== Installed Programs ============================
Adobe Acrobat Reader DC (HKLM\...\{AC76BA86-7AD7-1033-7B44-AC0F074E4100}) (Version: 15.007.20033 - Adobe Systems Incorporated)
Adobe AIR (HKLM\...\{34927EBC-98D4-4D53-98BE-510DF5999F50}) (Version: 17.0.0.172 - Adobe Systems Incorporated) Hidden
Adobe AIR (HKLM\...\Adobe AIR) (Version: 17.0.0.172 - Adobe Systems Incorporated)
Adobe Flash Player 17 ActiveX (HKLM\...\Adobe Flash Player ActiveX) (Version: 17.0.0.169 - Adobe Systems Incorporated)
Adobe Flash Player 17 NPAPI (HKLM\...\Adobe Flash Player NPAPI) (Version: 17.0.0.188 - Adobe Systems Incorporated)
Adobe Refresh Manager (HKLM\...\{AC76BA86-0804-1033-1959-001802114130}) (Version: 1.8.0 - Adobe Systems Incorporated) Hidden
Anki (HKLM\...\Anki) (Version:  - )
Apple Application Support (32-bit) (HKLM\...\{AFA1153A-F547-409B-B837-3A0D6C5A3FEC}) (Version: 3.1.3 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{E1DB0812-2D60-43DB-AE09-6C7027D93B28}) (Version: 8.1.1.3 - Apple Inc.)
Apple Software Update (HKLM\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
AT&T Troubleshoot & Resolve (HKLM\...\ATT-AT&T Troubleshoot & Resolve) (Version: 8.4.1.12 - AT&T)
BOINC (HKLM\...\{4DA896D6-783D-4280-B1F6-98B4BF0D0F9F}) (Version: 7.4.42 - Space Sciences Laboratory, U.C. Berkeley)
Bonjour (HKLM\...\{79155F2B-9895-49D7-8612-D92580E0DE5B}) (Version: 3.0.0.10 - Apple Inc.)
Canon Easy-PhotoPrint EX (HKLM\...\Easy-PhotoPrint EX) (Version: 4.1.6 - Canon Inc.)
Canon Inkjet Printer Driver Add-On Module (HKLM\...\CANONIJINBOXADDON100) (Version:  - )
Defraggler (HKLM\...\Defraggler) (Version: 2.18 - Piriform)
ESET NOD32 Antivirus (HKLM\...\{B096B8AB-C3BD-4801-A731-D2B94643DA86}) (Version: 8.0.312.0 - ESET, spol s r. o.)
ESET Online Scanner v3 (HKLM\...\ESET Online Scanner) (Version:  - )
FXCM Trading Station (HKLM\...\{494367EC-82A9-4C0D-A788-74A967998E8C}) (Version: 111313 - FXCM) Hidden
FXCM Trading Station (HKLM\...\FXCM Trading Station) (Version: 111313 - )
Google Chrome (HKLM\...\Google Chrome) (Version: 43.0.2357.81 - Google Inc.)
Google Talk Plugin (HKLM\...\{CA3DD97D-1FD7-37A7-BD5C-FC4430C8B8E6}) (Version: 5.41.2.0 - Google)
Google Toolbar for Internet Explorer (HKLM\...\{18455581-E099-4BA8-BC6B-F34B2F06600C}) (Version: 1.0.0 - Google Inc.) Hidden
Google Toolbar for Internet Explorer (HKLM\...\{2318C2B1-4965-11d4-9B18-009027A5CD4F}) (Version: 7.5.6227.252 - Google Inc.)
Google Update Helper (HKLM\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.27.5 - Google Inc.) Hidden
Google Update Helper (HKLM\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.25.11 - Google Inc.) Hidden
Google+ Auto Backup (HKLM\...\{D1D4D7EA-62B8-4665-9FF7-02A91B925CC9}) (Version: 1.0.18.74 - Google)
HostsMan 4.5.102 (HKLM\...\{1A3DD1A9-7B7B-4ECA-AD2F-98466F49F62C}_is1) (Version: 4.5.102.0 - abelhadigital.com)
IrfanView (remove only) (HKLM\...\IrfanView) (Version: 4.37 - Irfan Skiljan)
iTunes (HKLM\...\{CE1F04C7-79BC-4219-BE6A-BA490224D4B5}) (Version: 12.1.2.27 - Apple Inc.)
Java 8 Update 45 (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F83218045F0}) (Version: 8.0.450 - Oracle Corporation)
Java Auto Updater (HKLM\...\{4A03706F-666A-4037-7777-5F2748764D10}) (Version: 2.8.45.15 - Oracle Corporation) Hidden
Kodi (HKCU\...\Kodi) (Version:  - XBMC-Foundation)
Malwarebytes Anti-Exploit version 1.06.1.1019 (HKLM\...\Malwarebytes Anti-Exploit_is1) (Version: 1.06.1.1019 - Malwarebytes)
Malwarebytes Anti-Malware version 2.1.6.1022 (HKLM\...\Malwarebytes Anti-Malware_is1) (Version: 2.1.6.1022 - Malwarebytes Corporation)
Microsoft .NET Framework 4.5.2 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.51209 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.40416.0 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.30319 (HKLM\...\{196BB40D-1578-3D01-B289-BEFC77A11A1E}) (Version: 10.0.30319 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.21005 (HKLM\...\{ce085a78-074e-4823-8dc1-8a721b94b76d}) (Version: 12.0.21005.1 - Microsoft Corporation)
MozBackup 1.5.1 (HKLM\...\MozBackup) (Version:  - Pavel Cvrcek)
Mozilla Firefox 38.0.1 (x86 en-US) (HKLM\...\Mozilla Firefox 38.0.1 (x86 en-US)) (Version: 38.0.1 - Mozilla)
Mozilla Maintenance Service (HKLM\...\MozillaMaintenanceService) (Version: 38.0.1 - Mozilla)
Mozilla Thunderbird 31.7.0 (x86 en-US) (HKLM\...\Mozilla Thunderbird 31.7.0 (x86 en-US)) (Version: 31.7.0 - Mozilla)
Node.js (HKLM\...\{C6249A36-0049-4492-9E4E-1DDD819ED0EA}) (Version: 0.10.32 - Joyent, Inc. and other Node contributors)
NVIDIA Drivers (HKLM\...\NVIDIA Drivers) (Version: 1.10.62.40 - NVIDIA Corporation)
NVIDIA Graphics Driver 309.08 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 309.08 - NVIDIA Corporation)
NVIDIA Update 1.10.8 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Update) (Version: 1.10.8 - NVIDIA Corporation)
OpenOffice 4.1.1 (HKLM\...\{9395F41D-0F80-432E-9A59-B8E477E7E163}) (Version: 4.11.9775 - Apache Software Foundation)
Oracle VM VirtualBox 4.3.12 (HKLM\...\{D90E08B8-E7BB-4D29-8249-8670D4CC24BD}) (Version: 4.3.12 - Oracle Corporation)
Picasa 3 (HKLM\...\Picasa 3) (Version: 3.9 - Google, Inc.)
QuickTime 7 (HKLM\...\{3D2CBC2C-65D4-4463-87AB-BB2C859C1F3E}) (Version: 7.76.80.95 - Apple Inc.)
Rapport (HKLM\...\{1DD81E7D-0D28-4CEB-87B2-C041A4FCB215}) (Version: 3.5.1404.105 - Trusteer) Hidden
Spybot - Search & Destroy (HKLM\...\{B4092C6D-E886-4CB2-BA68-FE5A99D31DE7}_is1) (Version: 2.3.39 - Safer-Networking Ltd.)
SUPERAntiSpyware (HKLM\...\{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}) (Version: 6.0.1146 - SUPERAntiSpyware.com)
thinkorswim (HKLM\...\9968-4488-2169-7623) (Version: desktop - thinkorswim, Inc)
Trusteer Endpoint Protection (HKLM\...\Rapport_msi) (Version: 3.5.1404.105 - Trusteer)
Visual MP3 Splitter & Joiner 9.0 (HKLM\...\Visual MP3 Splitter & Joiner_is1) (Version:  - ManiacTools.com)
VLC media player (HKLM\...\VLC media player) (Version: 2.2.1 - VideoLAN)
ZoneAlarm Firewall (HKLM\...\{EC2ABCAA-0616-4A3E-8227-599DB484C54E}) (Version: 13.1.211.000 - Check Point Software Technologies Ltd.) Hidden
ZoneAlarm Free Firewall (HKLM\...\ZoneAlarm Free Firewall) (Version: 13.1.211.000 - Check Point)
ZoneAlarm Security (HKLM\...\{B8936C0A-26EB-4133-956D-DF6F0D7175E5}) (Version: 13.1.211.000 - Check Point Software Technologies Ltd.) Hidden
ZoneAlarm Security Toolbar  (HKCU\...\zonealarm) (Version: 1.8.29.17 - Check Point Software Technologies LTD)
ZoneAlarm Security Toolbar  (HKLM\...\zonealarm) (Version: 1.8.29.17 - Check Point Software Technologies LTD)

========================= Memory info: ===================================
Percentage of memory in use: 50%
Total physical RAM: 3007.43 MB
Available physical RAM: 1490.1 MB
Total Pagefile: 6013.17 MB
Available Pagefile: 3613.67 MB
Total Virtual: 2047.88 MB
Available Virtual: 1939.35 MB

========================= Partitions: =====================================
2 Drive c: () (Fixed) (Total:250.86 GB) (Free:208.49 GB) NTFS
3 Drive d: (DATA) (Fixed) (Total:214.8 GB) (Free:86.55 GB) NTFS
5 Drive f: (DATA DRIVE  (Remember to BACKUP)) (Fixed) (Total:396.22 GB) (Free:178.14 GB) NTFS

========================= Users: ========================================
User accounts for \\USER-PC

Administrator            Bill                     Guest                    
UpdatusUser              

**** End of log ****
 
http://speccy.piriform.com/results/GA5DrrOlZbq5nscXg05TK6Z


Edited by hamluis, 02 June 2015 - 02:15 PM.


#7 hamluis

hamluis

    Moderator


  • Moderator
  • 55,404 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:01:51 PM

Posted 02 June 2015 - 02:22 PM

What...is "Program Files\Candleworks\FXTS2" ?  Your system has problems with the current install of anything related to this, IMO.

 

Windows 7 Ultimate 32-bit SP1
Computer type: Desktop
Installation Date: 1/1/2002 3:29:28 AM
 
Red flag...Win 7 Ultimate could not possibly have been installed 13 years ago on a system with a X2 3800 CPU...perhaps that's one of the reasons for the errors re "processor firmware" reflected above.
 
Installed hotfixes go back 1 year only.
 
I can't answer your question re your posted topic...you seem to have several conditions that could be responsible for any number of perceived problems, IMO.  If no other browser but Firefox displays the behavior you describe...I'd say it's a problem with Firefox.  But...if other installed browsers behave in the same/similar manner...I'd say it's a system problem.
 
Louis
 
 
 


#8 aabill

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Posted 03 June 2015 - 05:43 PM

Candleworks is a trading platform that goes with http://www.dailyfx.com/ . If that's causing the problem, I can live with it.

 

I paid someone to install Win 7 last year. Not sure why it didn't put in the right year. It was a licensed copy.

 

This cursor/back page problem did not occur until maybe a month ago.

 

 

I will follow up with your link.

 

 

I was afraid I had a virus or other malware. If there is no indication of that from MiniToolbox, I'm fine.

 

I run Eset automatically every night and Super AntiSpyware and Malwarebytes AntiMalware free version most days.

 

Malwarebytes Anti Exploit starts up with the brower.

 

Thank you.



#9 hamluis

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Posted 03 June 2015 - 07:27 PM

MiniToolBox won't indicate the presence or absence of malware...malware is not an influence in its scope, since MTB is intended to be a system diagnostic/information tool...while malware situations are not system problems...they are malware problems outside the scope of normal computing system situations.  We have two forums for handling malware, but this forum is not one of them.

 

I can't explain what might have happened with the date of the Windows install.  The system, Windows and all installed programs get their date stamps from the clock which is in the BIOS.  If that clock had a wrong setting when Windows was installed...I suppose that the install date would have been incorrectly picked up.  If no one had changed the date/time in the BIOS since then...all the date stamps on the system since then would have been incorrect.  Strange.

 

Louis






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