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BSOD Driver Power State Failure 3 times in past 2 days


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#1 dartzxx

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Posted 20 May 2015 - 07:36 AM

Hello,
 
I have been getting BSOD for the past three days. It seems to be happening during the shutdown process and I believe has to do with a driver to in an inconsistent or invalid power state. I do not know enough technical knowledge to pinpoint the issue nor resolve it.
 
I have attached all the dump files below from the past 3 BSOD events.
 
System Information:
Windows 7 Home Edition
Intel Core i7-3820
16 GB RAM
Nvidia GeForce GTX 670
2 Intel SSD in RAID 0
 
I have never had this issue happen before but seems to have started occuring after the last Windows 7 update a couple days ago. Any help fixing the problem is greatly appreciated.

Attached Files


Edited by dartzxx, 20 May 2015 - 09:54 AM.
moved from Windows 7 to BSOD forum


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#2 ring 0

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Posted 20 May 2015 - 02:53 PM

I do not know enough technical knowledge to pinpoint the issue nor resolve it.

 

 

Anyone can learn to debug an 0x9F bug check with 0x3 as the 1st argument, it's easy. Watch.

0: kd> .bugcheck
Bugcheck code 0000009F
Arguments 00000000`00000003 fffffa80`141a8cd0 fffff800`00b9a3d8 fffffa80`16d3a920

Use .bugcheck to dump the string, and copy/paste the 4th argument address (fffffa80`16d3a920) into the command box (kd>). To get specific, the 4th argument address is the blocked IRP, which is the reason the bug check was called.

 

Now with the address, run !irp on it to display the request packet information for the blocked IRP.

0: kd> !irp  fffffa80`16d3a920
Irp is active with 10 stacks 9 is current (= 0xfffffa8016d3ac30)
 No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  
     cmd  flg cl Device   File     Completion-Context
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
>[ 16, 2]   0 e1 fffffa80141d28d0 00000000 00000000-00000000    pending
	       \Driver\asmthub3

The driver regarding the blocked IRP that caused the crash was asmthub3.sys, which is the ASMedia USB 3.0 Hub driver. Not surpring considering how old it is:

0: kd> lmvm asmthub3
start             end                 module name
fffff880`09b6b000 fffff880`09b8f000   asmthub3 T (no symbols)           
    Loaded symbol image file: asmthub3.sys
    Image path: \SystemRoot\system32\DRIVERS\asmthub3.sys
    Image name: asmthub3.sys
    Timestamp:        Wed Nov 02 23:00:32 2011

Update it and the crashes should stop - http://www.asus.com/us/Motherboards/P9X79_PRO/HelpDesk_Download/

 

See? Not hard at all, very easy bug check.



#3 dartzxx

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Posted 20 May 2015 - 10:23 PM

Thank you for all the help! It resolved the issue.



#4 ring 0

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Posted 20 May 2015 - 10:42 PM

Glad to hear.






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