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I don't have permission to post a print screen of Junkware result


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98 replies to this topic

#1 Saryanavat

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Posted 20 May 2015 - 07:18 AM

The first request today for help was rejected - not sure why.  So I'll try again.

 

I have almost completed a routine computer maintenance as recommended during last visit here.

When I downloaded Junkware Removal Tool - the result - 15 drivers missing from my computer.

I'm not sure what that means - and wonder if that is why my computer is quite slow.

 

Their recommended solution was to purchase  Driver Update software.

 

I seem to recall during my last contact with your team that it was not necessary to pay for any software  to maintain my computer.

What do you recommend to update and/or replace the missing drivers?

Thanks for your help.

 



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#2 Aura

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Posted 20 May 2015 - 07:23 AM

Hi Saryanavat :)

You don't need any driver updater program to install missing drivers on a system.
  • Drivers are "middlemen" between your OS (Windows) and your hardware (computer). They control and facilitate the interaction between Windows and hardware components, to deliver a "message", nothing more;
  • Having all of your drivers up to date, all the time, will not improve the performance of your system, nor your computer. You cannot increase the hardware performance of a component over the current capabilities it have;
  • Driver updates are released to fix a bug or an issue with a previous release of that driver. Not everyone with the same drivers will experience the issue, so if you are having no problems with the drivers you are running, you don't need to update them. "If it's not broken, don't fix it";
  • You can download drivers for free from your computer/laptop manufacturers website, or from the hardware component manufacturers website. You don't need to pay for any of them, if you are being asked to pay for drivers it is likely a scam;
  • Only drivers from the computer/laptop manufacturers website, or the hardware component manufacturers website are considered official (legitimate and working). You should not download drivers from anywhere else;
  • Driver Updaters are a scam, they try to convince you that you need these programs in order to make your system perform well, which is false;
  • It has been tested and proven that these programs will detect outdated drivers on a system that have the most updated drivers from the manufacturer, which shows that they don't work and/or they try to make you install "newer" suspicious drivers;
  • The goal of the distributors of such programs is to make money by making you buy their useless product, or install additional software (PUPs) when you install their program. Your system will perform worse with these programs installed than without;
This being said, such programs could be seen as "pure scam" and should be avoided at all cost.

Here's some articles that talks about Driver Updater programs and why they shouldn't be used:Is it possible for you to copy and paste here the part of the JRT logs which mentions the missing drivers? First time I'm hearing that to be honest. Also, where did you download JRT from? That program never recommended me anything, it's a simple Adware, Junkwares, PUP and Browser Hijacker cleaner. Even the fact that it speaks about drivers don't match what I know about it.

Edited by Aura., 20 May 2015 - 07:24 AM.

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#3 thisisu

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Posted 20 May 2015 - 07:28 AM

Take a screenshot and then upload it to Imgur (or a similar service) so we can see what you are talking about. The actual JRT doesn't recommend drivers or programs. It's a simple standalone tool which requires very little user interaction. I have a feeling you are confusing it with another program.



#4 hamluis

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Posted 20 May 2015 - 07:42 AM

FWIW:  OP's previous AII topic:  http://www.bleepingcomputer.com/forums/t/569738/slow-responding-computer/ .

 

The assertion by OP that JRT instructed/advised to download/install a driver program...is NOT the way that JRT works, as many of us know.

 

Topic moved to Am I Infected.

 

Louis



#5 Queen-Evie

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Posted 20 May 2015 - 08:36 AM

Saryanavat, please post the Imgur link in this topic.

I did see your report with the link. Those helping you will not be able to see the image as they do not have access to reports.

#6 Saryanavat

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Posted 20 May 2015 - 07:38 PM

http://imgur.com/o1j7ZrH

This is the link to the image of the Driver Update - please let me know if it has arrived in the "Am I infected, or in the right place to receive help.  Thanks.



#7 Aura

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Posted 20 May 2015 - 07:39 PM

Saryanavat, this isn't Junkware Removal Tool, this is "DriverUpdate".

warning.gifDriver Updater Warning!
I see that you are using a "Driver Updater" program. I strongly advise you to uninstall it/them and to never use such programs again since they can damage your system at a point where a reinstallation of Windows might be needed.
  • Drivers are "middlemen" between your OS (Windows) and your hardware (computer). They control and facilitate the interaction between Windows and hardware components, to deliver a "message", nothing more;
  • Having all of your drivers up to date, all the time, will not improve the performance of your system, nor your computer. You cannot increase the hardware performance of a component over the current capabilities it have;
  • Driver updates are released to fix a bug or an issue with a previous release of that driver. Not everyone with the same drivers will experience the issue, so if you are having no problems with the drivers you are running, you don't need to update them. "If it's not broken, don't fix it";
  • You can download drivers for free from your computer/laptop manufacturers website, or from the hardware component manufacturers website. You don't need to pay for any of them, if you are being asked to pay for drivers it is likely a scam;
  • Only drivers from the computer/laptop manufacturers website, or the hardware component manufacturers website are considered official (legitimate and working). You should not download drivers from anywhere else;
  • Driver Updaters are a scam, they try to convince you that you need these programs in order to make your system perform well, which is false;
  • It has been tested and proven that these programs will detect outdated drivers on a system that have the most updated drivers from the manufacturer, which shows that they don't work and/or they try to make you install "newer" suspicious drivers;
  • The goal of the distributors of such programs is to make money by making you buy their useless product, or install additional software (PUPs) when you install their program. Your system will perform worse with these programs installed than without;
This being said, such programs could be seen as "pure scam" and should be avoided at all cost.

Here's some articles that talks about Driver Updater programs and why they shouldn't be used:JRT (Junkware Removal Tool) can be downloaded from the link below:

http://www.bleepingcomputer.com/download/junkware-removal-tool/

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#8 Saryanavat

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Posted 20 May 2015 - 09:00 PM

Thanks Aura

I think it was installed when I opened the wrong Junkware Removal program.

 

I just tried to uninstall the Driver Update from Programs and Features and I got a pop up Asking if I wanted to wanted to allow the following program to update software on this computer.

DriverUpdate Installer

"Slimware Utilities Holding"

It is preventing me from uninstalling the Driver Update Program



#9 Aura

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Posted 20 May 2015 - 09:02 PM

It means that it needs a UAC permission to uninstall the program. So if that pop-up comes up when you try to uninstall DriverUpdater, you can allow it as it wants the permission to remove the program from the system.

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#10 Saryanavat

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Posted 20 May 2015 - 09:10 PM

Thank you Aura.....it has been successfully uninstalled.



#11 Aura

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Posted 20 May 2015 - 09:12 PM

No problem :) If you want me to check if there's other unwanted programs installed just in case, simply follow the instructions below.

3Al62Pm.pngList Installed Programs
  • Download MiniToolBox and move it to your Desktop;
  • Execute it by double-clicking on it;
  • Check the "List Installed Programs" checkbox;
    dE2KOUZ.png
  • Click on the Go button;
  • Once the scan is complete, a log will open.
    wRKHMXW.png
  • Copy/paste (select the Notepad, press Ctrl + A then Ctrl + C to copy, and Ctrl + V to paste) the content of the output log in your next reply;

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#12 Saryanavat

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Posted 20 May 2015 - 09:15 PM

MiniToolBox by Farbar  Version: 11-05-2015 01
Ran by Sary2 (administrator) on 20-05-2015 at 22:14:42
Running from "C:\Users\Sary2\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\BRUV35YR"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Model: NV57H Manufacturer: Gateway
Boot Mode: Normal
***************************************************************************

=========================== Installed Programs ============================

Adobe Flash Player 17 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 17.0.0.169 - Adobe Systems Incorporated)
Adobe Flash Player 17 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 17.0.0.169 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.11) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.11 - Adobe Systems Incorporated)
Amazon Kindle (HKCU\...\Amazon Kindle) (Version:  - Amazon)
Apple Application Support (HKLM-x32\...\{46F044A5-CE8B-4196-984E-5BD6525E361D}) (Version: 2.3.6 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
Backup Manager V3 (HKLM-x32\...\{0B61BBD5-DA3C-409A-8730-0C3DC3B0F270}) (Version: 3.0.0.90 - NTI Corporation) Hidden
Broadcom Card Reader Driver Installer (HKLM\...\{4710662C-8204-4334-A977-B1AC9E547819}) (Version: 14.8.2.2 - Broadcom Corporation)
Broadcom NetLink Controller (HKLM\...\{C91DCB72-F5BB-410D-A91A-314F5D1B4284}) (Version: 14.8.4.1 - Broadcom Corporation)
Canon PowerShot A4000 IS and A3400 IS and A2400 IS and A2300 and A1300 and A810 Camera User Guide (HKLM-x32\...\CameraUserGuide-PSA4000ISandA3400ISandA2400ISandA2300andA1300andA810) (Version: 1.0.0.7 - Canon Inc.)
Canon Utilities CameraWindow DC 8 (HKLM-x32\...\CameraWindowDC) (Version: 8.7.0.11 - Canon Inc.)
Canon Utilities ImageBrowser EX (HKLM-x32\...\ImageBrowser EX) (Version: 1.0.2.32 - Canon Inc.)
Canon Utilities PhotoStitch (HKLM-x32\...\PhotoStitch) (Version: 3.1.23.47 - Canon Inc.)
CCleaner (HKLM\...\CCleaner) (Version: 5.05 - Piriform)
CyberLink MediaEspresso (HKLM-x32\...\InstallShield_{E3739848-5329-48E3-8D28-5BBD6E8BE384}) (Version: 6.5.1720_38230 - CyberLink Corp.)
CyberLink PowerDVD 10 (HKLM-x32\...\InstallShield_{DEC235ED-58A4-4517-A278-C41E8DAEAB3B}) (Version: 10.0.2912.52 - CyberLink Corp.)
D3DX10 (HKLM-x32\...\{E09C4DB7-630C-4F06-A631-8EA7239923AF}) (Version: 15.4.2368.0902 - Microsoft) Hidden
Dropbox (HKCU\...\Dropbox) (Version: 3.4.6 - Dropbox, Inc.)
FreeMind (HKLM-x32\...\B991B020-2968-11D8-AF23-444553540000_is1) (Version: 0.9.0 - )
Galerie de photos (HKLM-x32\...\{439B34FF-F74E-4807-B5E2-4B758551DA6B}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Gateway MyBackup (HKLM-x32\...\InstallShield_{0B61BBD5-DA3C-409A-8730-0C3DC3B0F270}) (Version: 3.0.0.90 - NTI Corporation)
Gateway Power Management (HKLM-x32\...\{3DB0448D-AD82-4923-B305-D001E521A964}) (Version: 6.00.3008 - Gateway Incorporated)
Gateway Recovery Management (HKLM-x32\...\{7F811A54-5A09-4579-90E1-C93498E230D9}) (Version: 5.00.3502 - Gateway Incorporated)
Gateway Registration (HKLM-x32\...\Gateway Registration) (Version: 1.04.3503 - Gateway Incorporated)
Gateway ScreenSaver (HKLM-x32\...\Gateway Screensaver) (Version: 1.1.1022.2010 - Gateway Incorporated)
Gateway Social Networks (HKLM-x32\...\{64EF903E-D00A-414C-94A4-FBA368FFCDC9}) (Version: 3.0.3106 - CyberLink Corp.) Hidden
Gateway Social Networks (HKLM-x32\...\InstallShield_{64EF903E-D00A-414C-94A4-FBA368FFCDC9}) (Version: 3.0.3106 - CyberLink Corp.)
HL-2240 (HKLM-x32\...\{E2A97415-BD97-4867-B906-05E39E9EE51F}) (Version: 1.0.6.0 - Brother Industries, Ltd.)
HomeMedia (HKLM-x32\...\{AA4BF92B-2AAF-11DA-9D78-000129760D75}) (Version: 2.0.8920 - CyberLink Corporation)
Identity Card (HKLM-x32\...\Identity Card) (Version: 1.00.3501 - Gateway Incorporated)
Intel PROSet Wireless (HKLM-x32\...\ProInst) (Version:  - ) Hidden
Intel® Control Center (HKLM-x32\...\{F8A9085D-4C7A-41a9-8A77-C8998A96C421}) (Version: 1.2.1.1007 - Intel Corporation)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 7.0.0.1144 - Intel Corporation)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 8.15.10.2418 - Intel Corporation)
Intel® PROSet/Wireless WiFi Software (HKLM\...\{3C41721F-AF0F-4086-AA1C-4C7F29076228}) (Version: 14.01.1000 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM-x32\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 10.5.0.1026 - Intel Corporation)
Intel® WiDi (HKLM-x32\...\{781A93CD-1608-427D-B7F0-D05C07795B25}) (Version: 2.1.41.0 - Intel Corporation)
Intel® Wireless Display (HKLM\...\{28EF7372-9087-4AC3-9B9F-D9751FCDF830}) (Version:  - )
Itibiti RTC (HKLM-x32\...\{730E03E4-350E-48E5-9D3E-4329903D454D}) (Version: 0.0.1 - Itibiti Inc) Hidden
Java 8 Update 45 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218045F0}) (Version: 8.0.450 - Oracle Corporation)
Jing (HKLM-x32\...\{22800204-9E53-45C7-B6F3-5BB0F1C1A147}) (Version: 2.8.13007.1 - TechSmith Corporation)
Launch Manager (HKLM-x32\...\LManager) (Version: 5.1.7 - Gateway)
Malwarebytes Anti-Malware version 2.1.6.1022 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.1.6.1022 - Malwarebytes Corporation)
Microsoft .NET Framework 4.5.2 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.51209 - Microsoft Corporation)
Microsoft Office Home and Student 2010 (HKLM-x32\...\Office14.SingleImage) (Version: 14.0.7015.1000 - Microsoft Corporation)
Microsoft OneDrive (HKCU\...\OneDriveSetup.exe) (Version: 17.0.4035.0328 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.40416.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation)
Movie Maker (HKLM-x32\...\{21764A96-6748-4B83-89E7-7A5063BF156C}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Movie Maker (HKLM-x32\...\{38F03569-A636-4CF3-BDDE-032C8C251304}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Movie Maker (HKLM-x32\...\{DD67BE4B-7E62-4215-AFA3-F123A800A389}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
MozBackup 1.5.1 (HKLM-x32\...\MozBackup) (Version:  - Pavel Cvrcek)
Mozilla Firefox 38.0.1 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 38.0.1 (x86 en-US)) (Version: 38.0.1 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 37.0.1 - Mozilla)
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
Nero DiscSpeed 10 (HKLM-x32\...\{34490F4E-48D0-492E-8249-B48BECF0537C}) (Version: 6.2.10500.2.100 - Nero AG)
Nero Express 10 (HKLM-x32\...\{70550193-1C22-445C-8FA4-564E155DB1A7}) (Version: 10.2.12000.21.100 - Nero AG)
Nero Multimedia Suite 10 Essentials (HKLM-x32\...\{62BF4BD3-B1F6-4FA2-8388-CC0647ACBF86}) (Version: 10.5.10300 - Nero AG)
Nero StartSmart 10 (HKLM-x32\...\{F61D489E-6C44-49AC-AD02-7DA8ACA73A65}) (Version: 10.2.11600.14.100 - Nero AG)
Nero Update (HKLM-x32\...\{65BB0407-4CC8-4DC7-952E-3EEFDF05602A}) (Version: 1.0.0018 - Nero AG)
OpenOffice 4.1.1 (HKLM-x32\...\{9395F41D-0F80-432E-9A59-B8E477E7E163}) (Version: 4.11.9775 - Apache Software Foundation)
OverDrive Media Console (HKLM-x32\...\{D07205E7-F6D3-4333-AFCC-782A07685B72}) (Version: 3.2.20 - OverDrive, Inc.)
paint.net (HKLM\...\{19BD2C33-16A8-4ED1-B9EA-D9E35B21EC42}) (Version: 4.0.5 - dotPDN LLC)
Quackle 0.97 [Beta] (HKLM-x32\...\Quackle_is1) (Version:  - )
QuickTime 7 (HKLM-x32\...\{3D2CBC2C-65D4-4463-87AB-BB2C859C1F3E}) (Version: 7.76.80.95 - Apple Inc.)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6329 - Realtek Semiconductor Corp.)
SAMSUNG Mobile Modem Driver Set (HKLM\...\SAMSUNG Mobile Modem) (Version:  - )
Samsung Mobile phone USB driver Drive Software (HKLM\...\Samsung Mobile phone USB driver Drive) (Version:  - )
Samsung Mobile phone USB driver Software (HKLM\...\Samsung Mobile phone USB driver) (Version:  - )
SAMSUNG Mobile USB Modem 1.0 Software (HKLM\...\SAMSUNG Mobile USB Modem 1.0) (Version:  - )
SAMSUNG Mobile USB Modem Software (HKLM\...\SAMSUNG Mobile USB Modem) (Version:  - )
SAMSUNG USB Driver for Mobile Phones (HKLM\...\{D0795B21-0CDA-4a92-AB9E-6E92D8111E44}) (Version: 1.3.1700.0 - SAMSUNG Electronics Co., Ltd.)
Secunia PSI (3.0.0.10004) (HKLM-x32\...\Secunia PSI) (Version: 3.0.0.10004 - Secunia)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{DE28B448-32E8-4E8F-84F0-A52B21A49B5B}) (Version:  - Microsoft)
Skype Click to Call (HKLM-x32\...\{6D1221A9-17BF-4EC0-81F2-27D30EC30701}) (Version: 7.3.16540.9015 - Microsoft Corporation)
Skype™ 7.2 (HKLM-x32\...\{24991BA0-F0EE-44AD-9CC8-5EC50AECF6B7}) (Version: 7.2.103 - Skype Technologies S.A.)
Sophos Virus Removal Tool (HKLM-x32\...\{B829E117-D072-41EA-9606-9826A38D34C1}) (Version: 2.5.4 - Sophos Limited)
Speccy (HKLM\...\Speccy) (Version: 1.27 - Piriform)
SUPERAntiSpyware (HKLM\...\{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}) (Version: 5.7.1026 - SUPERAntiSpyware.com)
Temp File Cleaner (HKLM\...\Temp File Cleaner) (Version: 4.4.0 - Addpcs, LLC)
Video Web Camera (HKLM-x32\...\{01FB4998-33C4-4431-85ED-079E3EEFE75D}) (Version: 1.0.1904 - CyberLink Corp.) Hidden
Video Web Camera (HKLM-x32\...\InstallShield_{01FB4998-33C4-4431-85ED-079E3EEFE75D}) (Version: 1.0.1904 - CyberLink Corp.)
Welcome Center (HKLM-x32\...\Gateway Welcome Center) (Version: 1.02.3503 - Gateway Incorporated)
Widevine Media Optimizer IE 6.0.0 (HKCU\...\optimizer_ie) (Version: 6.0.0.12757 - Widevine Technologies)
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 16.4.3528.0331 - Microsoft Corporation)
Windows Media Player Firefox Plugin (HKLM-x32\...\{69FDFBB6-351D-4B8C-89D8-867DC9D0A2A4}) (Version: 1.0.0.8 - Microsoft Corp)
WinHTTrack Website Copier 3.47-11 (HKLM-x32\...\WinHTTrack Website Copier_is1) (Version: 3.47.11 - HTTrack)

**** End of log ****



#13 Saryanavat

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Posted 20 May 2015 - 09:17 PM

Do you see anything that could cause my computer to run too slowly - especially in gmail?



#14 Aura

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Posted 20 May 2015 - 09:20 PM

I'm on my phone so its hard to read the list correctly, but I went thought it slowly and I dont see any more unwanted programs like DriverUpdater there. Is your computer running slowly? And is Gmail too?

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#15 Saryanavat

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Posted 20 May 2015 - 09:28 PM

Yes - we - Broni of Bleeping Computer - helped me fix it about 6 months ago - I think....but now it is behaving slowly again. 

I suspected Firefox - my fav browser, so switch back and forth now between IE and Firefox - but when I am in gmail my typing speed is much faster than the words appear on screen - very frustrating.....






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