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Laptop infected with Bitcryptor

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2 replies to this topic

#1 vishalc4b


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Posted 20 May 2015 - 07:18 AM



My laptop has been infected Bitcryptor Ransomware. I have removed the malware but all my files have been encrypted by it.


How to decrypt the files?


I have checked on the other websites there is no solution available.


I have the bitcoin address.


Please help.

Attached Files

Edited by vishalc4b, 20 May 2015 - 06:54 PM.

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#2 nasdaq


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Posted 24 May 2015 - 07:22 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.

There is nothing we can do to restore your files.

Please run this fix to clean what we find not to be required.

Open notepad (Start =>All Programs => Accessories => Notepad). Please copy the entire contents of the code box below.



HKLM-x32\...\Run: [] => [X]
HKU\S-1-5-21-504121640-2405822300-1051111340-1001\...\Run: [] => [X]
HKU\S-1-5-21-504121640-2405822300-1051111340-1001\...\Winlogon: [Shell] C:\Windows\explorer.exe [2501368 2015-01-28] (Microsoft Corporation) <==== ATTENTION
FF Plugin-x32: @RIM.com/WebSLLauncher,version=1.0 -> C:\Program Files (x86)\Common Files\Research In Motion\BBWebSLLauncher\NPWebSLLauncher.dll No File
FF Plugin-x32: @videolan.org/vlc,version=2.1.3 -> C:\Program Files (x86)\VideoLAN\VLC\npvlc.dll No File
FF Extension: No Name - C:\Users\VDG\AppData\Roaming\IDM\idmmzcc5 [Not Found]
FF Extension: No Name - C:\Program Files (x86)\Mozilla Firefox\browser\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd} [Not Found]
CHR Extension: (Avira Browser Safety) - C:\Users\VDG\AppData\Local\Google\Chrome\User Data\Profile 3\Extensions\flliilndjeohchalpbbcdekjklbdgfkk [2015-05-20]
CHR HKLM\...\Chrome\Extension: [flliilndjeohchalpbbcdekjklbdgfkk] - https://clients2.google.com/service/update2/crx
CHR HKLM\...\Chrome\Extension: [jeaohhlajejodfjadcponpnjgkiikocn] - C:\Program Files (x86)\Internet Download Manager\IDMGCExt.crx [Not Found]
CHR HKLM\...\Chrome\Extension: [ngpampappnmepgilojfohadhhmbhlaek] - C:\Program Files (x86)\Internet Download Manager\IDMGCExt.crx [Not Found]
CHR HKLM-x32\...\Chrome\Extension: [flliilndjeohchalpbbcdekjklbdgfkk] - https://clients2.google.com/service/update2/crx
CHR HKLM-x32\...\Chrome\Extension: [ngpampappnmepgilojfohadhhmbhlaek] - C:\Program Files (x86)\Internet Download Manager\IDMGCExt.crx [Not Found]
S4 RIM MDNS; "C:\Program Files (x86)\Common Files\Research In Motion\Tunnel Manager\mDNSResponder.exe" [X]
S3 TEACCESS; \??\c:\SWTOOLS\FLASH\H9ET90WW\Access64.sys [X]
S3 VBoxNetFlt; \SystemRoot\system32\DRIVERS\VBoxNetFlt.sys [X]
AlternateDataStreams: C:\ProgramData\TEMP:56E2E879
AlternateDataStreams: C:\ProgramData\TEMP:58A5270D

Save the files as fixlist.txt in the same folder where the Farbar tool is running from.
The location is listed in the 3rd line of the Farbar log you have submitted.

Run FRST and click Fix only once and wait.

Restart the computer normally to reset the registry.

The tool will create a log (Fixlog.txt) please post it to your reply.

How is the computer running now?

#3 nasdaq


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Posted 29 May 2015 - 07:25 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.

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