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Gateway desktop won't load windows unless I hit ESC... black screen and white un


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#1 stipnsauce

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Posted 19 May 2015 - 10:29 PM

I've been having troubles with my computer recently, and decided it was my graphics card. I went and purchased a new one and got a new power supply to go with it. 

I put my new hardware in, and turned on my computer but it a gets stuck on my Gateway screen. It says to press either F4 or F12 for BIOS or Boot options. Pressing either doesn't work. The only way I can get my computer to boot is to hit esp as soon as I power on my computer, it'll load into the "American Megatrends" screen for about 1 minute and then windows will boot. 

If I press f4 or f12 fast enough it will say it's loading them but switches into a black screen with the white underscore. (Side note, I run dual monitor and it switches monitors for this. From my HDMI to my DVI)

I'm not sure if it's just booting into the wrong thing? Or if maybe something wasn't quite plugged in right? Maybe I should change where my SATA cable is plugged in?

2013 Gateway Computer 
Model: DX4860
Windows 7 64 bit. 
Intel core i5 processor. 
Two 2TB Hard drives.
16GB Memory.
Nvidia Geforce GTX 750 ti 2GB 

Thank you in advance for your help!


Edited by hamluis, 20 May 2015 - 04:02 PM.
Moved from Win 7 to Am I Infected - Hamluis.


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#2 hamluis

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Posted 20 May 2015 - 11:19 AM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
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#3 stipnsauce

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Posted 20 May 2015 - 12:55 PM

"MiniToolBox by Farbar  Version: 11-05-2015 01

Ran by Stephanie (administrator) on 20-05-2015 at 10:48:40
Running from "C:\Users\Stephanie\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Model: DX4860 Manufacturer: Gateway
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (05/20/2015 10:47:26 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/20/2015 08:38:08 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/19/2015 08:40:09 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/19/2016 08:30:54 PM) (Source: Software Protection Platform Service) (User: )
Description: Acquisition of genuine ticket failed (hr=0x80072F8F) for template Id 66c92734-d682-4d71-983e-d6ec3f16059f
 
Error: (05/19/2016 08:30:54 PM) (Source: Software Protection Platform Service) (User: )
Description: License acquisition failure details. 
hr=0x80072F8F
 
Error: (01/01/2012 00:05:51 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/19/2015 05:48:58 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/19/2015 05:39:35 PM) (Source: Application Error) (User: )
Description: Faulting application name: setup.exe_NVIDIA Install Application, version: 2.1002.175.1449, time stamp: 0x552fdd2f
Faulting module name: NVI2.DLL, version: 2.1002.175.1474, time stamp: 0x55515fe9
Exception code: 0x40000015
Fault offset: 0x0023f5fc
Faulting process id: 0x13d8
Faulting application start time: 0xsetup.exe_NVIDIA Install Application0
Faulting application path: setup.exe_NVIDIA Install Application1
Faulting module path: setup.exe_NVIDIA Install Application2
Report Id: setup.exe_NVIDIA Install Application3
 
Error: (05/19/2015 05:28:30 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/19/2015 04:59:23 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
 
System errors:
=============
Error: (05/20/2015 10:45:47 AM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load: 
cdrom
 
Error: (05/20/2015 10:45:44 AM) (Source: nvlddmkm) (User: )
Description: \Device\Video7CMDre 00000000 00000454 01200000 00000004 00000010
 
Error: (05/20/2015 08:36:34 AM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load: 
cdrom
 
Error: (05/20/2015 08:36:25 AM) (Source: nvlddmkm) (User: )
Description: \Device\Video7CMDre 00000000 00000454 01200000 00000004 00000010
 
Error: (05/19/2016 08:38:37 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load: 
cdrom
 
Error: (05/19/2016 08:38:29 PM) (Source: nvlddmkm) (User: )
Description: \Device\Video7CMDre 00000000 00000454 01200000 00000004 00000010
 
Error: (05/19/2016 08:33:37 PM) (Source: Service Control Manager) (User: )
Description: The Windows Update service did not shut down properly after receiving a preshutdown control.
 
Error: (05/19/2016 08:31:17 PM) (Source: Microsoft-Windows-Time-Service) (User: NT AUTHORITY)
Description: The time service has detected that the system time needs to be  changed by -31622382 seconds. The time service will not change the system time by more than 54000 seconds. Verify that your time and time zone are correct, and that the time source time.windows.com,0x9 (ntp.m|0x9|0.0.0.0:123->104.209.134.106:123) is working properly.
 
Error: (01/01/2012 00:04:21 PM) (Source: Microsoft Antimalware) (User: )
Description: %%860 Real-Time Protection feature has encountered an error and failed.
 
Feature: %%886
 
Error Code: 0x80070005
 
Error description: Access is denied. 
 
Reason: %%892
 
Error: (01/01/2012 00:04:21 PM) (Source: Service Control Manager) (User: )
Description: The ScRegSetValueExW call failed for Start with the following error: 
%%5
 
 
Microsoft Office Sessions:
=========================
Error: (05/20/2015 10:47:26 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/20/2015 08:38:08 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/19/2015 08:40:09 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/19/2016 08:30:54 PM) (Source: Software Protection Platform Service)(User: )
Description: hr=0x80072F8F66c92734-d682-4d71-983e-d6ec3f16059f
 
Error: (05/19/2016 08:30:54 PM) (Source: Software Protection Platform Service)(User: )
Description: hr=0x80072F8F00010001(0x00000000, 20:30:49:541 - http://go.microsoft.com/fwlink/?LinkId=151642)
00020001(0x00000000, 20:30:49:542)
00030001(0x00000000, 20:30:49:542 - http://go.microsoft.com)
00030002(0x00000000, 20:30:49:542 - 0)
00040001(0x00000000, 20:30:49:542 - http://go.microsoft.com)
00040002(0x00000000, 20:30:49:546 - 1, <NULL>, <NULL>, <NULL>)
00040004(0x80072F94, 20:30:51:813 - <NULL>)
00040006(0x00000000, 20:30:51:813 - 1, http://go.microsoft.com, <NULL>, <local>)
00020005(0x00000000, 20:30:51:813 - 0)
0002000C(0x00000000, 20:30:51:828 - 302)
0002000E(0x00000000, 20:30:51:828 - https://validation.sls.microsoft.com/SLWGA/slwga.asmx)
00020001(0x00000000, 20:30:51:828)
00030001(0x00000000, 20:30:51:828 - https://validation.sls.microsoft.com)
00030002(0x00000000, 20:30:51:828 - 0)
00040001(0x00000000, 20:30:51:828 - https://validation.sls.microsoft.com)
00040002(0x00000000, 20:30:51:859 - 1, <NULL>, <NULL>, <NULL>)
00040004(0x80072F94, 20:30:54:153 - <NULL>)
00040006(0x00000000, 20:30:54:153 - 1, https://validation.sls.microsoft.com, <NULL>, <local>)
00020005(0x00000000, 20:30:54:153 - 0)
00020008(0x80072F8F, 20:30:54:215 - SOAPAction: "http://microsoft.com/SL/GenuineAdvantageService/IssueToken"
Content-Type: text/xml; charset=utf-8
, <soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soapenc="http://schemas.xmlsoap.org/soap/encoding/"><soap:Body><RequestSecurityToken xmlns="http://schemas.xmlsoap.org/ws/2004/04/security/trust"><TokenType>SLWGA</TokenType><RequestType>http://schemas.xmlsoap.org/ws/2004/04/security/trust/Issue</RequestType><UseKey><Values xsi:nil="1"/></UseKey><Claims><Values xmlns:q1="http://schemas.xmlsoap.org/ws/2004/04/security/trust" soapenc:arrayType="q1:TokenEntry[5]"><TokenEntry><Name>GenuineAdvantagePhase</Name><Value>GenuineAdvantagePhase1</Value></TokenEntry><TokenEntry><Name>GenuineAdvantageVersion</Name><Value>1.0</Value></TokenEntry><TokenEntry><Name>GenuineAdvantageTemplateId</Name><Value>66c92734-d682-4d71-983e-d6ec3f16059f</Value></TokenEntry><TokenEntry><Name>GenuineAdvantageClientTransactionId</Name><Value>aaac2589-e15a-450f-a544-879c77636984</Value></TokenEntry><TokenEntry><Name>GenuineAdvantageClientToken</Name><Value>&lt;clienttoken&gt;&lt;token&gt;&lt;name&gt;ClientEvent&lt;/name&gt;&lt;type&gt;EventType&lt;/type&gt;&lt;value&gt;0x00000012&lt;/value&gt;&lt;/token&gt;&lt;token&gt;&lt;name&gt;ADMIN:FirstValidation&lt;/name&gt;&lt;type&gt;Info&lt;/type&gt;&lt;value&gt;0&lt;/value&gt;&lt;/token&gt;&lt;token&gt;&lt;name&gt;ADMIN:MachineId&lt;/name&gt;&lt;type&gt;Info&lt;/type&gt;&lt;value&gt;03B8T0Z2+Fy9nKM1IGdzih8qVPj6aoo2SPCRTmRCtgU=&lt;/value&gt;&lt;/token&gt;&lt;token&gt;&lt;name&gt;ADMIN:NumberTimesNonGenuine&lt;/name&gt;&lt;type&gt;Info&lt;/type&gt;&lt;value&gt;1&lt;/value&gt;&lt;/token&gt;&lt;token&gt;&lt;name&gt;ADMIN:RemainingRearmCount&lt;/name&gt;&lt;type&gt;Info&lt;/type&gt;&lt;value&gt;2&lt;/value&gt;&lt;/token&gt;&lt;token&gt;&lt;name&gt;ADMIN:TimeNonGenuine&lt;/name&gt;&lt;type&gt;Info&lt;/type&gt;&lt;value&gt;381&lt;/value&gt;&lt;/token&gt;&lt;token&gt;&lt;name&gt;ADMIN:TotalValidations&lt;/name&gt;&lt;type&gt;Info&lt;/type&gt;&lt;value&gt;5&lt;/value&gt;&lt;/token&gt;&lt;token&gt;&lt;name&gt;ADMIN:UGUID&lt;/name&gt;&lt;type&gt;Info&lt;/type&gt;&lt;value&gt;a1aa3d1b-3343-472e-8434-e5b28e72a633&lt;/value&gt;&lt;/token&gt;&lt;token&gt;&lt;name&gt;AUOptionsLocal&lt;/name&gt;&lt;type&gt;Info&lt;/type&gt;&lt;value&gt;4&lt;/value&gt;&lt;/token&gt;&lt;token&gt;&lt;name&gt;ActiveSkuDescription&lt;/name&gt;&lt;type&gt;Info&lt;/type&gt;&lt;value&gt;Windows Operating System - Windows® 7, OEM_COA_SLP channel&lt;/value&gt;&lt;/token&gt;&lt;token&gt;&lt;name&gt;ActiveSkuId&lt;/name&gt;&lt;type&gt;Info&lt;/type&gt;&lt;value&gt;5e017a8a-f3f9-4167-b1bd-ba3e236a4d8f&lt;/value&gt;&lt;/token&gt;&lt;token&gt;&lt;name&gt;CodeSigning&lt;/name&gt;&lt;type&gt;Info&lt;/type&gt;&lt;value&gt;SIGNED_INFO_PRS_SIGNED&lt;/value&gt;&lt;/token&gt;&lt;token&gt;&lt;name&gt;DomainJoined&lt;/name&gt;&lt;type&gt;Info&lt;/type&gt;&lt;value&gt;false&lt;/value&gt;&lt;/token&gt;&lt;token&gt;&lt;name&gt;EditionId&lt;/name&gt;&lt;type&gt;Info&lt;/type&gt;&lt;value&gt;HomePremium&lt;/value&gt;&lt;/token&gt;&lt;token&gt;&lt;name&gt;HROffline&lt;/name&gt;&lt;type&gt;Info&lt;/type&gt;&lt;value&gt;0x00000000&lt;/value&gt;&lt;/token&gt;&lt;token&gt;&lt;name&gt;OSVersion&lt;/name&gt;&lt;type&gt;Info&lt;/type&gt;&lt;value&gt;6.1.7601.2.00010300.1.0.003&lt;/value&gt;&lt;/token&gt;&lt;token&gt;&lt;name&gt;OemMarkerVersion&lt;/name&gt;&lt;type&gt;Info&lt;/type&gt;&lt;value&gt;0x00020001&lt;/value&gt;&lt;/token&gt;&lt;token&gt;&lt;name&gt;OemTableId&lt;/name&gt;&lt;type&gt;Info&lt;/type&gt;&lt;value&gt;SLIC-MPC&lt;/value&gt;&lt;/token&gt;&lt;token&gt;&lt;name&gt;OfflineGenuineBlob&lt;/name&gt;&lt;type&gt;Info&lt;/type&gt;&lt;value&gt;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&lt;/value&gt;&lt;/token&gt;&lt;token&gt;&lt;name&gt;OfflineInstallationId&lt;/name&gt;&lt;type&gt;Info&lt;/type&gt;&lt;value&gt;015081630421952722900163421185110025448550659544736491&lt;/value&gt;&lt;/token&gt;&lt;token&gt;&lt;name&gt;PackageFlavor&lt;/name&gt;&lt;type&gt;Info&lt;/type&gt;&lt;value&gt;Windows&lt;/value&gt;&lt;/token&gt;&lt;token&gt;&lt;name&gt;PackageVersion&lt;/name&gt;&lt;type&gt;Info&lt;/type&gt;&lt;value&gt;7.1.7600.16395&lt;/value&gt;&lt;/token&gt;&lt;token&gt;&lt;name&gt;PartnerId&lt;/name&gt;&lt;type&gt;Info&lt;/type&gt;&lt;value&gt;Windows&lt;/value&gt;&lt;/token&gt;&lt;token&gt;&lt;name&gt;ProcessorArchitecture&lt;/name&gt;&lt;type&gt;Info&lt;/type&gt;&lt;value&gt;x64&lt;/value&gt;&lt;/token&gt;&lt;token&gt;&lt;name&gt;ProductLCID&lt;/name&gt;&lt;type&gt;Info&lt;/type&gt;&lt;value&gt;1033&lt;/value&gt;&lt;/token&gt;&lt;token&gt;&lt;name&gt;ProductName&lt;/name&gt;&lt;type&gt;Info&lt;/type&gt;&lt;value&gt;Windows 7 Home Premium&lt;/value&gt;&lt;/token&gt;&lt;token&gt;&lt;name&gt;ProductUniquenessGroups&lt;/name&gt;&lt;type&gt;Info&lt;/type&gt;&lt;value&gt;66c92734-d682-4d71-983e-d6ec3f16059f&lt;/value&gt;&lt;/token&gt;&lt;token&gt;&lt;name&gt;ServiceAvailable&lt;/name&gt;&lt;type&gt;Info&lt;/type&gt;&lt;value&gt;true&lt;/value&gt;&lt;/token&gt;&lt;token&gt;&lt;name&gt;SystemLCID&lt;/name&gt;&lt;type&gt;Info&lt;/type&gt;&lt;value&gt;1033&lt;/value&gt;&lt;/token&gt;&lt;token&gt;&lt;name&gt;UserLCID&lt;/name&gt;&lt;type&gt;Info&lt;/type&gt;&lt;value&gt;4105&lt;/value&gt;&lt;/token&gt;&lt;token&gt;&lt;name&gt;WMI:Win32_ComputerSystem:Manufacturer&lt;/name&gt;&lt;type&gt;Info&lt;/type&gt;&lt;value&gt;Gateway&lt;/value&gt;&lt;/token&gt;&lt;token&gt;&lt;name&gt;WMI:Win32_ComputerSystem:Model&lt;/name&gt;&lt;type&gt;Info&lt;/type&gt;&lt;value&gt;DX4860&lt;/value&gt;&lt;/token&gt;&lt;token&gt;&lt;name&gt;WMI:Win32_OperatingSystem:InstallDate&lt;/name&gt;&lt;type&gt;Info&lt;/type&gt;&lt;value&gt;20150503081143.000000-420&lt;/value&gt;&lt;/token&gt;&lt;/clienttoken&gt;</Value></TokenEntry></Values></Claims></RequestSecurityToken></soap:Body></soap:Envelope>)
00010002(0x80072F8F, 20:30:54:215 - <NULL>)
00010003(0x80072F8F, 20:30:54:215)
 
Error: (01/01/2012 00:05:51 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/19/2015 05:48:58 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/19/2015 05:39:35 PM) (Source: Application Error)(User: )
Description: setup.exe_NVIDIA Install Application2.1002.175.1449552fdd2fNVI2.DLL2.1002.175.147455515fe9400000150023f5fc13d801d0929568dca1e7C:\ProgramData\NVIDIA Corporation\GeForce Experience\Update\setup.exeC:\Program Files\NVIDIA Corporation\Installer2\CoreTemp.{2C081F36-5E9F-4FF2-A473-FD0249CFEB28}\NVI2.DLLaff861fd-fe88-11e4-bcb5-e840f249dcf4
 
Error: (05/19/2015 05:28:30 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/19/2015 04:59:23 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
 
=========================== Installed Programs ============================
 
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 2.7.1.19610 - Adobe Systems Incorporated)
Adobe Flash Player 10 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 10.3.181.34 - Adobe Systems Incorporated)
Adobe Reader X (10.1.14) MUI (HKLM-x32\...\{AC76BA86-7AD7-FFFF-7B44-AA0000000001}) (Version: 10.1.14 - Adobe Systems Incorporated)
Agatha Christie - Death on the Nile (HKLM-x32\...\WTA-94061ba8-2323-4610-b1bc-72cb6d965174) (Version: 2.2.0.98 - WildTangent) Hidden
Battle.net (HKLM-x32\...\Battle.net) (Version:  - Blizzard Entertainment)
Bejeweled 3 (HKLM-x32\...\WTA-455bc300-ffa5-40ff-9cd4-094bdb9b8231) (Version: 2.2.0.98 - WildTangent) Hidden
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
Chrome Remote Desktop Host (HKLM-x32\...\{A1A724F3-F1A6-479C-AE98-208946717E2B}) (Version: 42.0.2311.39 - Google Inc.)
Chronicles of Albian (HKLM-x32\...\WTA-cbdec624-9bb3-4779-ac74-039abd5ad80b) (Version: 2.2.0.95 - WildTangent) Hidden
Cradle of Rome 2 (HKLM-x32\...\WTA-cd1c85b9-cfc1-4dcb-b68b-32e8abd2258f) (Version: 2.2.0.98 - WildTangent) Hidden
CyberLink MediaEspresso (HKLM-x32\...\InstallShield_{E3739848-5329-48E3-8D28-5BBD6E8BE384}) (Version: 6.5.1720_38230 - CyberLink Corp.)
CyberLink PowerDVD 10 (HKLM-x32\...\InstallShield_{DEC235ED-58A4-4517-A278-C41E8DAEAB3B}) (Version: 10.0.2531.52 - CyberLink Corp.)
D3DX10 (HKLM-x32\...\{E09C4DB7-630C-4F06-A631-8EA7239923AF}) (Version: 15.4.2368.0902 - Microsoft) Hidden
Dora's World Adventure (HKLM-x32\...\WTA-00d59430-f912-4d65-972d-0d1723adf142) (Version: 2.2.0.95 - WildTangent) Hidden
eBay Worldwide (HKLM-x32\...\{D3E5A972-9A15-427D-AE78-8181A5FD943C}) (Version: 2.2.0409 - OEM)
Etron USB3.0 Host Controller (HKLM-x32\...\{DFBB738C-71D8-4DC5-B8D2-D65C37680E27}) (Version: 0.110 - Etron Technology) Hidden
Etron USB3.0 Host Controller (HKLM-x32\...\InstallShield_{DFBB738C-71D8-4DC5-B8D2-D65C37680E27}) (Version: 0.110 - Etron Technology)
Evernote v. 4.5.1 (HKLM-x32\...\{28921580-E4BB-11E0-9FD7-1CC1DEF07CBE}) (Version: 4.5.1.5451 - Evernote Corp.)
FATE (HKLM-x32\...\WTA-ce58ef8c-8c64-4cd3-a895-54bb50a0c702) (Version: 2.2.0.97 - WildTangent) Hidden
Final Drive: Nitro (HKLM-x32\...\WTA-69c4b133-9d0f-4dca-86e7-e8e59d377bec) (Version: 2.2.0.95 - WildTangent) Hidden
Fooz Kids (HKLM-x32\...\{13C0A937-797F-847A-7FF5-010EAC327493}) (Version: 3.0.8 - FUHU, Inc.) Hidden
Fooz Kids (HKLM-x32\...\FoozKids) (Version: 3.0.8 - FUHU, Inc.)
Fooz Kids Platform (HKLM-x32\...\{8D68CE08-9A14-4B7B-9857-3C646A2F34C7}) (Version: 2.1 - FUHU, Inc.)
Galería fotográfica de Windows Live (HKLM-x32\...\{E85A4EFC-82F2-4CEE-8A8E-62FDAD353A66}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Galerie de photos Windows Live (HKLM-x32\...\{488F0347-C4A7-4374-91A7-30818BEDA710}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Gateway Games (HKLM-x32\...\WildTangent gateway Master Uninstall) (Version: 1.0.2.5 - WildTangent)
Gateway Recovery Management (HKLM-x32\...\{7F811A54-5A09-4579-90E1-C93498E230D9}) (Version: 5.00.3504 - Gateway Incorporated)
Gateway Registration (HKLM-x32\...\Gateway Registration) (Version: 1.04.3503 - Gateway Incorporated)
Gateway ScreenSaver (HKLM-x32\...\Gateway Screensaver) (Version: 1.1.0225.2011 - Gateway Incorporated)
Gateway Updater (HKLM-x32\...\{EE171732-BEB4-4576-887D-CB62727F01CA}) (Version: 1.02.3501 - Gateway Incorporated)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 42.0.2311.152 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.27.5 - Google Inc.) Hidden
Governor of Poker 2 Premium Edition (HKLM-x32\...\WTA-d429f20f-4539-4e43-90f2-22db7b3d7295) (Version: 2.2.0.95 - WildTangent) Hidden
Hotkey Utility (HKLM-x32\...\Hotkey Utility) (Version: 2.05.3505 - Gateway Incorporated)
Identity Card (HKLM-x32\...\Identity Card) (Version: 1.00.3501 - Gateway Incorporated)
Intel® Control Center (HKLM-x32\...\{F8A9085D-4C7A-41a9-8A77-C8998A96C421}) (Version: 1.2.1.1007 - Intel Corporation)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 8.0.2.1410 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM-x32\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 11.0.0.1032 - Intel Corporation)
Intel® Trusted Connect Service Client (HKLM\...\{09536BA1-E498-4CC3-B834-D884A67D7E34}) (Version: 1.23.605.1 - Intel Corporation)
Jewel Quest Mysteries: The Seventh Gate Collector's Edition (HKLM-x32\...\WTA-925437fa-a6ea-4ee5-a993-a34a5e3aad27) (Version: 2.2.0.98 - WildTangent) Hidden
Junk Mail filter update (HKLM-x32\...\{1F6AB0E7-8CDD-4B93-8A23-AA9EB2FEFCE4}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Kobo (HKLM-x32\...\Kobo) (Version: 1.9 - Kobo Inc.)
Logitech Gaming Software 8.58 (HKLM\...\Logitech Gaming Software) (Version: 8.58.183 - Logitech Inc.)
Mesh Runtime (HKLM-x32\...\{8C6D6116-B724-4810-8F2D-D047E6B7D68E}) (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4.5.2 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.51209 - Microsoft Corporation)
Microsoft ASP.NET MVC 4 Runtime (HKLM-x32\...\{3FE312D5-B862-40CE-8E4E-A6D8ABF62736}) (Version: 4.0.40804.0 - Microsoft Corporation)
Microsoft Office 2010 (HKLM-x32\...\{95140000-0070-0000-0000-0000000FF1CE}) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft Security Essentials (HKLM\...\Microsoft Security Client) (Version: 4.8.204.0 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.40416.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729 (HKLM\...\{14297226-E0A0-3781-8911-E9D529552663}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.30319 (HKLM\...\{DA5E371C-6333-3D8A-93A4-6FD5B20BCC6E}) (Version: 10.0.30319 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727 (HKLM-x32\...\{22154f09-719a-4619-bb71-5b3356999fbf}) (Version: 11.0.50727.1 - Microsoft Corporation)
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
Nero BackItUp 10 (HKLM-x32\...\{68AB6930-5BFF-4FF6-923B-516A91984FE6}) (Version: 5.8.11000.8.100 - Nero AG)
Nero DiscSpeed 10 (HKLM-x32\...\{34490F4E-48D0-492E-8249-B48BECF0537C}) (Version: 6.2.10500.2.100 - Nero AG)
Nero Express 10 (HKLM-x32\...\{70550193-1C22-445C-8FA4-564E155DB1A7}) (Version: 10.6.10700.5.100 - Nero AG)
Nero Multimedia Suite 10 Essentials (HKLM-x32\...\{62BF4BD3-B1F6-4FA2-8388-CC0647ACBF86}) (Version: 10.5.10300 - Nero AG)
Nero Multimedia Suite 10 Essentials (HKLM-x32\...\{68AFA3A7-9265-4ABD-994A-ACA413E3715C}) (Version: 10.6.10300 - Nero AG)
Nero RescueAgent 10 (HKLM-x32\...\{E337E787-CF61-4B7B-B84F-509202A54023}) (Version: 3.6.10500.3.100 - Nero AG)
Nero StartSmart 10 (HKLM-x32\...\{F61D489E-6C44-49AC-AD02-7DA8ACA73A65}) (Version: 10.2.11600.14.100 - Nero AG)
Nero Update (HKLM-x32\...\{65BB0407-4CC8-4DC7-952E-3EEFDF05602A}) (Version: 1.0.10900.31.0 - Nero AG)
NVIDIA 3D Vision Controller Driver 352.65 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.NVIRUSB) (Version: 352.65 - NVIDIA Corporation)
NVIDIA 3D Vision Driver 352.86 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.3DVision) (Version: 352.86 - NVIDIA Corporation)
NVIDIA GeForce Experience 2.4.3.31 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.GFExperience) (Version: 2.4.3.31 - NVIDIA Corporation)
NVIDIA Graphics Driver 352.86 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 352.86 - NVIDIA Corporation)
NVIDIA HD Audio Driver 1.3.34.3 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_HDAudio.Driver) (Version: 1.3.34.3 - NVIDIA Corporation)
NVIDIA PhysX System Software 9.15.0428 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.PhysX) (Version: 9.15.0428 - NVIDIA Corporation)
Penguins! (HKLM-x32\...\WTA-98636ec3-fec0-4731-9ce3-911272e04952) (Version: 2.2.0.98 - WildTangent) Hidden
Plants vs. Zombies - Game of the Year (HKLM-x32\...\WTA-2589de36-8a48-4611-b190-34dff80de17f) (Version: 2.2.0.98 - WildTangent) Hidden
Polar Bowler (HKLM-x32\...\WTA-4fa5d016-f0b9-41cc-a22d-5070ab6b6e08) (Version: 2.2.0.97 - WildTangent) Hidden
Polar Golfer (HKLM-x32\...\WTA-1a3ad89f-535b-4f11-89d8-d7ace7a2517e) (Version: 2.2.0.98 - WildTangent) Hidden
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 7.49.927.2011 - Realtek)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6505 - Realtek Semiconductor Corp.)
SHIELD Streaming (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_GFExperience.NvStreamSrv) (Version: 4.1.1000 - NVIDIA Corporation) Hidden
SHIELD Wireless Controller Driver (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_ShieldWirelessController) (Version: 2.4.3.31 - NVIDIA Corporation) Hidden
Skype™ 7.0 (HKLM-x32\...\{24991BA0-F0EE-44AD-9CC8-5EC50AECF6B7}) (Version: 7.0.102 - Skype Technologies S.A.)
Tales of Lagoona (HKLM-x32\...\WTA-9e8d0ff9-05c8-45a9-9f70-6ddb8641bdb8) (Version: 2.2.0.98 - WildTangent) Hidden
Torchlight (HKLM-x32\...\WTA-b6ee422d-dc20-4105-8797-3b30f3b57714) (Version: 2.2.0.98 - WildTangent) Hidden
Update Installer for WildTangent Games App (HKLM-x32\...\{2FA94A64-C84E-49d1-97DD-7BF06C7BBFB2}.WildTangent Games App) (Version:  - WildTangent) Hidden
Virtual Villagers 5 - New Believers (HKLM-x32\...\WTA-c270d7db-ef88-45cb-ab3e-b04381695fc6) (Version: 2.2.0.97 - WildTangent) Hidden
VLC media player (HKLM-x32\...\VLC media player) (Version: 2.2.1 - VideoLAN)
Welcome Center (HKLM-x32\...\Gateway Welcome Center) (Version: 1.02.3505 - Gateway Incorporated)
WildTangent Games App (Gateway Games) (HKLM-x32\...\{70B446D1-E03B-4ab0-9B3C-0832142C9AA8}.WildTangent Games App-gateway) (Version: 4.0.5.32 - WildTangent) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3538.0513 - Microsoft Corporation)
World of Warcraft (HKLM-x32\...\World of Warcraft) (Version:  - Blizzard Entertainment)
Zuma's Revenge (HKLM-x32\...\WTA-4d0e7a56-dcbe-49be-9de2-110f10dfeb7e) (Version: 2.2.0.98 - WildTangent) Hidden
 
========================= Memory info: ===================================
 
Percentage of memory in use: 13%
Total physical RAM: 16349.34 MB
Available physical RAM: 14105.11 MB
Total Pagefile: 32696.89 MB
Available Pagefile: 30030.28 MB
Total Virtual: 4095.88 MB
Available Virtual: 3977.09 MB
 
========================= Partitions: =====================================
 
1 Drive c: (Gateway) (Fixed) (Total:1846.92 GB) (Free:1739.61 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\STEPHANIE-PC
 
Administrator            Guest                    Stephanie                
 
 
**** End of log ****
 
 
 
And my Speccy, although I heard sharing this isn't safe?


#4 dc3

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Posted 20 May 2015 - 01:18 PM

 
Double click on the download and choose to run the program.
 
A screen similar to the one below will open, click any key to run the program.
 
securitycheck_zpscfb86945.png
 
When the scan is finished there will be a log, copy and then paste your log in your next post.
 
==========
 

Please run Malwarebytes AntiMalware
 
Please download Malwarebytes Anti-Malware.  After clicking on the link the download will start automatically.
 
1)  Double-click on mbam-setup.exe, then click on Run to install the application, follow the prompts through the installation.
 
2)  Malwarebytes will automatically open.  If this is the first time you have run this version of Malwarbytes you will see an image like the one below.
 
mbam1_zps95cc812c.png
 
Click on Update Now, after Malwarebytes is updated click on Scan.
 
If this isn't the first time you have run this version, then you will see an image like the one below.  Click on Scan
 
mbam1_zps98e7fba9.png
 
You will be prompted to update Malwarebytes, to do so click on Update Now.
 
 mbam2_zps85f38f0c.png
 
3)  The scan will automatically run now.
 
malwarerun_zps9abd4ef1.png
 
4)  When the scan is complete the results will be displayed.  Click on Delete All.
 
malwarenew_zps34b58fdc.png
 
5)  Please post the Malwarebytes log.
 
To find your Malwarebytes log,download mbam-check.exe from here and save it to your desktop.
 
To open the log double click on mbam-check.exe on your desktop.  When the log opens, scroll down toward the bottom of the log to Quarantined Items.  Copy and paste this in your next post.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#5 stipnsauce

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Posted 20 May 2015 - 11:58 PM

Why is this moved to this topic. My computer is not infected. It's been restored to factory settings within the last week. Im not downloading more things to check for virus'. 



#6 Sintharius

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Posted 21 May 2015 - 02:28 AM

Error: (05/19/2016 08:31:17 PM) (Source: Microsoft-Windows-Time-Service) (User: NT AUTHORITY)
Description: The time service has detected that the system time needs to be changed by -31622382 seconds. The time service will not change the system time by more than 54000 seconds. Verify that your time and time zone are correct, and that the time source time.windows.com,0x9 (ntp.m|0x9|0.0.0.0:123->104.209.134.106:123) is working properly.

Did you try replacing the CMOS battery? This error looks like a resetted clock, which commonly comes with CMOS battery failure.

#7 dc3

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Posted 21 May 2015 - 09:00 AM

If the time is off enough that it is now indicating a different time zone you would be experiencing online problems.  You can try to manually change the time and see if it remains set to that time.  If it does not, then you need to replace the CMOS battery.  This could also affect activating the operating system.

 

You did not post anything regarding the system recovery, so I have to go with what you did post and what was found in the MiniToolBox.

 

Real-Time Protection feature has encountered an error %%860 was found in the MiniToolBox log.  This usually is innocuous, but is worth checking out.  

 

 

 

    


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#8 stipnsauce

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Posted 22 May 2015 - 12:34 PM

I've taken the battery out and put it back in, and nothing had changed. I can look into getting a new one and see if that works then. 






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