I have a Dell 530 Inspiron running Windows Vista. My Internet Explorer 9 has stopped running. When I try to start it it gives me the message that IE has stopped working and Windows is searching for a solution, Windows is closing the program and will notify me if a solution is available.
I tried right clicking Computer, click Properties, Advanced System Settings, Performance Settings, Data Execution Performance tab, in the box under "Turned on DEP for all programs and services.." I added Internet Explorer. This did not fix it.
I am able to start IE in Safe Mode. While in there I went to Internet Options, Advanced Options tab and unchecked "Enable memory protection to help mitigate online attacks". I rebooted in regular mode. Tried it again but it did not help. I got the same message.
I tried to uninstall IE 9 but got a message "An error has occured. Not all of the updates were successfully uninstalled". I rebooted in safe mode. Started IE it was still running IE9. While in Safe Mode I tried uninstalling IE but got the same message "Not all of the updates were successfully uninstalled".
When I look in Control Panel, Problem Reports and Solutions, View Problem History I see the error message that is being produced whenever I start IE. It is pasted below.
I looked for any information on GoogleDesktopIE.dll_unloaded but couldn't find any. I do have Google Desktop running on my desktop. I took it out of my startup and tried IE but that did not fix it.
I looked for a way to start IE without add-ons. I could not find an entry in All Programs. I tried typing iexplore.exe
–extoff in Start Search but it gave me the same message - Windows is looking for a solution.
I primarily use Chrome - I only occasionally use IE, so I am not sure what I may have changed on the system to cause this. I would like to get it fixed so I can have a second browser that I am familiar with.
Any ideas on what I can try to fix this?