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Adware infection when running RogueKiller Registry Scan


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6 replies to this topic

#1 fred04

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Posted 18 May 2015 - 06:26 PM

Adware infection kept on popping up after running Roguekiller, tried scanning numerous times to clean, but could not fix. 

Do not know how to remove it. Copied the result of the Registry Scan below.

 

                                                   Roguekiller Registry Scan

 

Status

Detection

Type

Root

Key

Value

Data

IE Found

PUM. Search

Page

IE Settings

HKEY_USERS

(X64) S-1-5-21-3247663586-2742268381-170225848-1001 \Software\Microsoft\

Internet Explorer \Main

Search Bar

 

http://search.msn.com/

spbasic.htm

IE Found

PUM. Search

Page

IE Settings

 

HKEY_USERS

 

(X86) S-1-5-21-3247663586-2742268381-

170225848-1001\Software\Microsoft\

Internet Explorer \Main

Search Bar

 

http://search.msn.com/

spbasic.htm

 

There is a FRST.txt and an Addition .txt that is in the attachment. Could not go any further.

Attached Files



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#2 HelpBot

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Posted 23 May 2015 - 06:30 PM

Hello and welcome to Bleeping Computer!

I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

To help Bleeping Computer better assist you please perform the following steps:

***************************************************

step1.gif In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.

CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/576624 <<< CLICK THIS LINK



If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.

***************************************************

step2.gifIf you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of this page). In that reply, please include the following information:

  • If you have not done so already, include a clear description of the problems you're having, along with any steps you may have performed so far.
  • A new FRST log. For your convenience, you will find the instructions for generating these logs repeated at the bottom of this post.
    • Please do this even if you have previously posted logs for us.
    • If you were unable to produce the logs originally please try once more.
    • If you are unable to create a log please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
    • If you are unsure about any of these characteristics just post what you can and we will guide you.
  • Please tell us if you have your original Windows CD/DVD available.
  • Upon completing the above steps and posting a reply, another staff member will review your topic and do their best to resolve your issues.

Thank you for your patience, and again sorry for the delay.

***************************************************

We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download FRST by Farbar from the following link if you no longer have it available and save it to your destop.

    FRST Download Link

  • When you go to the above page, there will be 32-bit and 64-bit downloads available. Please click on the appropriate one for your version of Windows. If you are unsure as to whether your Windows is 32-bit or 64-bit, please see this tutorial.
  • Double click on the FRST icon and allow it to run.
  • Agree to the usage agreement and FRST will open. Do not make any changes and click on the Scan button.
  • Notepad will open with the results.
  • Post the new logs as explained in the prep guide.
  • Close the program window, and delete the program from your desktop.


As I am just a silly little program running on the BleepingComputer.com servers, please do not send me private messages as I do not know how to read and reply to them! Thanks!

#3 fred04

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Posted 25 May 2015 - 07:30 AM

Thanks for your response. I still have a problem whenever I run RogueKiller where (X64) and (X86) infections show up in the registry scan. I have tried to clear with Adware Removal, junkware removal, malwarebytes and the Super-antimalware scan, but nothing gets removed. (X64) and (X86) shows as replaced but not deleted whenever I try to delete as the infections are still stuck in the regisistry. 

 

I have never had the original Windows CD/DVD. Three months ago I purchased recovery media from Toshiba and it came as a USB Flash Drive Recovery with instructions.

Attached Files



#4 nasdaq

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Posted 26 May 2015 - 08:43 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Open notepad (Start =>All Programs => Accessories => Notepad). Please copy the entire contents of the code box below.


start

CloseProcesses:

HKLM-x32\...\Run: [] => [X]
HKU\S-1-5-21-3247663586-2742268381-170225848-1001\Software\Microsoft\Internet Explorer\Main,Search Bar = http://search.msn.com/spbasic.htm
HKU\S-1-5-21-3247663586-2742268381-170225848-1001\Software\Microsoft\Internet Explorer\Main,Start Page Redirect Cache = http://www.msn.com/?ocid=iehp
SearchScopes: HKU\S-1-5-21-3247663586-2742268381-170225848-1001 -> {01460648-938B-44EB-819C-F2C27BFD2286} URL =
FF Plugin-x32: @java.com/JavaPlugin -> C:\Program Files (x86)\Java\jre1.8.0_31\bin\new_plugin\npjp2.dll No File
Task: {1563E9B3-8713-46CF-90BD-FD06D684D3F6} - \Optimize Start Menu Cache Files-S-1-5-21-3247663586-2742268381-170225848-500 No Task File <==== ATTENTION
AlternateDataStreams: C:\ProgramData\TEMP:373E1720
AlternateDataStreams: C:\Users\mleec_000\OneDrive:ms-properties
AlternateDataStreams: C:\Users\mleec_000\SkyDrive:ms-properties

End
Save the files as fixlist.txt in the same folder where the Farbar tool is running from.
The location is listed in the 3rd line of the Farbar log you have submitted.

Run FRST and click Fix only once and wait.

Restart the computer normally to reset the registry.

The tool will create a log (Fixlog.txt) please post it to your reply.
===

How is the computer running now?

#5 fred04

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Posted 26 May 2015 - 01:01 PM

The computer is running very good. Ran the RogueKiller registry scan and non of the viruses have shown up; the registry is clear.

Hope that this problem does not show up again. Thanks for your help.

 

Out of curiosity, would removing and reinstalling the windows program or replacing the hard-drive fix this problem?

 

 

Fix result of Farbar Recovery Scan Tool (x64) Version: 25-05-2015
Ran by mleec_000 at 2015-05-26 13:20:24 Run:1
Running from C:\Users\mleec_000\Desktop
Loaded Profiles: mleec_000 (Available Profiles: mleec_000)
Boot Mode: Normal
==============================================
 
fixlist content:
*****************
start
 
CloseProcesses:
 
HKLM-x32\...\Run: [] => [X]
HKU\S-1-5-21-3247663586-2742268381-170225848-1001\Software\Microsoft\Internet Explorer\Main,Search Bar = http://search.msn.com/spbasic.htm
HKU\S-1-5-21-3247663586-2742268381-170225848-1001\Software\Microsoft\Internet Explorer\Main,Start Page Redirect Cache = http://www.msn.com/?ocid=iehp
SearchScopes: HKU\S-1-5-21-3247663586-2742268381-170225848-1001 -> {01460648-938B-44EB-819C-F2C27BFD2286} URL =
FF Plugin-x32: @java.com/JavaPlugin -> C:\Program Files (x86)\Java\jre1.8.0_31\bin\new_plugin\npjp2.dll No File
Task: {1563E9B3-8713-46CF-90BD-FD06D684D3F6} - \Optimize Start Menu Cache Files-S-1-5-21-3247663586-2742268381-170225848-500 No Task File <==== ATTENTION
AlternateDataStreams: C:\ProgramData\TEMP:373E1720
AlternateDataStreams: C:\Users\mleec_000\OneDrive:ms-properties
AlternateDataStreams: C:\Users\mleec_000\SkyDrive:ms-properties
 
End
*****************
 
Processes closed successfully.
HKLM\Software\WOW6432Node\Microsoft\Windows\CurrentVersion\Run\\ => value Removed successfully
HKU\S-1-5-21-3247663586-2742268381-170225848-1001\Software\Microsoft\Internet Explorer\Main\\Search Bar => value Removed successfully
HKU\S-1-5-21-3247663586-2742268381-170225848-1001\Software\Microsoft\Internet Explorer\Main\\Start Page Redirect Cache => value Removed successfully
HKU\S-1-5-21-3247663586-2742268381-170225848-1001\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{01460648-938B-44EB-819C-F2C27BFD2286} => key could not remove. Access denied.
HKCR\CLSID\{01460648-938B-44EB-819C-F2C27BFD2286} => key not found. 
HKLM\Software\Wow6432Node\MozillaPlugins\@java.com/JavaPlugin => key could not remove. Access denied.
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{1563E9B3-8713-46CF-90BD-FD06D684D3F6} => key could not remove. Access denied.
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{1563E9B3-8713-46CF-90BD-FD06D684D3F6} => key could not remove. Access denied.
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Optimize Start Menu Cache Files-S-1-5-21-3247663586-2742268381-170225848-500 => key could not remove. Access denied.
C:\ProgramData\TEMP => ":373E1720" ADS Removed successfully.
"C:\Users\mleec_000\OneDrive" => ":ms-properties" ADS not found.
"C:\Users\mleec_000\SkyDrive" => ":ms-properties" ADS not found.
 
 
The system needed a reboot. 
 
==== End of Fixlog 13:20:25 ====


#6 nasdaq

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Posted 26 May 2015 - 01:15 PM

Glad we could help.

If all is well.

To learn more about how to protect yourself while on the internet read this little guide best security practices keep safe.
http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/
===

#7 nasdaq

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Posted 01 June 2015 - 07:01 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.




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