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Failed Windows 8.1 Updates


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#1 lwhawkins

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Posted 18 May 2015 - 11:28 AM

I Put a new computer in service recently. I only use the computer several times a month. When I check for updates I usually have about 20 updates to install. The installation process takes a lot of time and normally fails. Windows uninstalls all updates. Currently I'm installing 3 or 4 updates at a time to track down the update that fails. Is there a faster process to resolve this ?



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#2 dc3

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Posted 18 May 2015 - 12:00 PM

Unfortunately that is probably the best way to find the culprit.

 

Are you receiving any error messages regarding this?


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#3 rp88

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Posted 18 May 2015 - 12:24 PM

When are the failures of certain updates occuring, during download (there might be ways to see which), during installation, during the restart? If it is during the restart then after the restart you can go to control panel-->windows updates-->view update history and see which are marked as failed, once you have logged back on again. Also for clarification please describe the sort of failure, is it an error message, is it that the computer is really slow afterewards, is it something that makes it difficult to boot up. Is this a problem which has been happening for a while (every update failing for several weeks), is it a problem during the checking for updates phase. If it is one update which is a problem then if you can just look at the "view update history" list and see if any are marked as failed, if it is severe problems with your system after a set of updates then dc3 is quite right that you might have to go through many of them searching for a problem one. If it is an issue with windows update itself, then you might need to repair certain system settings, or restore from a system image to an earlier working state, a problem with windows update itself would manifest itself as something which caused the same sort of issues for any and every update, if it's just a few updates which are problematic then the problem probably is with one of those few.
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#4 lwhawkins

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Posted 18 May 2015 - 07:57 PM

Thanks for the information. I was able to track down what updates wouldn't install and hide them. One of them is a large up date over 700 MB KB 300850 if was intended to fix multiple issues with windows 8.1. I will start searching for tips on how to troubleshoot an update.



#5 zcomputerwiz

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Posted 19 May 2015 - 03:14 PM

Have you run System File Checker and DISM?

 

Use System File Checker to Scan for and Repair Corrupt System Files

SFC /scannow

 

Fix Windows Update Corruption Using DISM

dism /online /cleanup-image restorehealth


Have you tried turning it off and on again?





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