Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Registry cleaning - Manually 0 Help


  • Please log in to reply
3 replies to this topic

#1 tuchkina

tuchkina

  • Members
  • 12 posts
  • OFFLINE
  •  
  • Gender:Female
  • Local time:09:09 PM

Posted 18 May 2015 - 09:22 AM

I have a problem with annoying pop-up extension in chrome.

they never delete, never stop to appear.

even i install mozilla - they come back - but hopefully i just delete them there and they dont come back .

but if i will install chrome again - they will come.

i clean temp files and etc - do not help

Please provide me idea how to clean regitry (as i guess the problem is there)

 



BC AdBot (Login to Remove)

 


#2 Angoid

Angoid

  • Security Colleague
  • 299 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:East Midlands UK
  • Local time:07:09 PM

Posted 18 May 2015 - 09:38 AM

Hi tuchkina,

 

Please don't go looking for Registry cleaners.  You'll do more harm than good if you do that.  And please don't try and track down the Registry entries yourself - that'll be nigh on impossible.

 

You've been infected with some advertising malware by the sounds of things.

 

Head over to this room here:

http://www.bleepingcomputer.com/forums/f/22/virus-trojan-spyware-and-malware-removal-logs/

 

Read the instructions there, post the required logs and an expert will come along to help you.


Edited by Queen-Evie, 18 May 2015 - 09:56 AM.
moved from Anti-Virus and Anti-Malware Software to Am I Infected

Helping a loved one through a mental health issue?  Remember ALGEE...

Assess the risk | Listen nonjudgementally | Give reassurance and info | Encourage professional help | Encourage self-help and support network

#3 Queen-Evie

Queen-Evie

    Official Bleepin' G.R.I.T.S. (and proud of it)


  • Members
  • 16,485 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:My own little corner of the universe (somewhere in Alabama). It's OK, they know me here
  • Local time:01:09 PM

Posted 18 May 2015 - 10:09 AM

tuchkina, you have also posted about this issue here http://www.bleepingcomputer.com/forums/t/576563/crazy-pop-ups-chrome-how-to-delete/

 

Please do not start multiple topics about the same issue. Doing so will cause confusion for you and those trying to help you.

 

Since you have been advised to post in Malware Removal Logs I suggest you do so.

 

Follow the instructions here Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help

 

Post the logs in Malware Removal Logs forum. After you start your topic there and post the logs please come back to this topic and link to the NEW topic so this one can be closed.

 

Regarding registry cleaning you posted about that here and Aura gave you the best response regarding registry cleaning.



#4 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 51,483 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:02:09 PM

Posted 18 May 2015 - 01:24 PM

Also see Why you should not use Registry Cleaners and Optimization Tools.

Be sure to read Microsoft's support policy for the use of registry cleaning utilities in that topic...Microsoft does not support the use of registry cleaners.
.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users