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Registry cleaning - Manually 0 Help

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#1 tuchkina


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Posted 18 May 2015 - 09:22 AM

I have a problem with annoying pop-up extension in chrome.

they never delete, never stop to appear.

even i install mozilla - they come back - but hopefully i just delete them there and they dont come back .

but if i will install chrome again - they will come.

i clean temp files and etc - do not help

Please provide me idea how to clean regitry (as i guess the problem is there)


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#2 Angoid


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Posted 18 May 2015 - 09:38 AM

Hi tuchkina,


Please don't go looking for Registry cleaners.  You'll do more harm than good if you do that.  And please don't try and track down the Registry entries yourself - that'll be nigh on impossible.


You've been infected with some advertising malware by the sounds of things.


Head over to this room here:



Read the instructions there, post the required logs and an expert will come along to help you.

Edited by Queen-Evie, 18 May 2015 - 09:56 AM.
moved from Anti-Virus and Anti-Malware Software to Am I Infected

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#3 Queen-Evie


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Posted 18 May 2015 - 10:09 AM

tuchkina, you have also posted about this issue here http://www.bleepingcomputer.com/forums/t/576563/crazy-pop-ups-chrome-how-to-delete/


Please do not start multiple topics about the same issue. Doing so will cause confusion for you and those trying to help you.


Since you have been advised to post in Malware Removal Logs I suggest you do so.


Follow the instructions here Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help


Post the logs in Malware Removal Logs forum. After you start your topic there and post the logs please come back to this topic and link to the NEW topic so this one can be closed.


Regarding registry cleaning you posted about that here and Aura gave you the best response regarding registry cleaning.

#4 quietman7


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Posted 18 May 2015 - 01:24 PM

Also see Why you should not use Registry Cleaners and Optimization Tools.

Be sure to read Microsoft's support policy for the use of registry cleaning utilities in that topic...Microsoft does not support the use of registry cleaners.
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