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awd dev constant reload + firefox crashes


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#1 vistanovice

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Posted 18 May 2015 - 08:40 AM

I installed a windows update two or three days ago and ever since, I've had two constantly recurring problems:

 

1. Mozilla Firefox crashes randomly. I noticed on one occasion, all my bookmarks and other stuff were wiped clean.

 

2. Something called awd_dev_06 or 02 continuously tries to load. This happens 20-30 times during the day. I get a sound, screen goes black for a millisecond, things hang, then the load button shows in the taskbar. It finishes loading. Then several minutes or an hour later, it will do it all over again.

 

 

 

What I've Done:

Updated Firefox

Checked for Registry errors and fixed them with Ccleaner

Checked for updates to devices and drivers

Changed a setting under devices for manual updates (let me do it)

Did a microsoft security scan - no issues

Checked plugins - all updated

and a few other things...

 

I have McAfee running as part of my at&t service. Used to have spybot but it quit working with windows 8.

 

Whatever is causing this is beyond my tinkering. Can someone please help?

 

Windows 8.1

Using an ASUS Ultrabook w Intel Core i5

Browser Mozilla Firefox 38.0.1


Edited by vistanovice, 18 May 2015 - 08:47 AM.


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#2 vistanovice

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Posted 18 May 2015 - 09:10 AM

CORRECTION:  IWDAud_Device

 

 

Correct name above. This just happened 4x in the few minutes since posting & I saw the name was incorrect in my initial post. Should be IWDAud_Device_02 or 06.



#3 zcomputerwiz

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Posted 19 May 2015 - 03:36 PM

That is the Intel Wireless Display Audio Device.

Are you using WiDi?

 

Try updating it here: Intel WiDi Update


Have you tried turning it off and on again?


#4 vistanovice

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Posted 21 May 2015 - 09:38 AM

zcomputerwhiz -

 

That is the Intel Wireless Display Audio Device.

Are you using WiDi?

 

Try updating it here: Intel WiDi Update

What is WIDI - and how would I know if I'm using it?

Thank you!


Edited by vistanovice, 21 May 2015 - 09:39 AM.


#5 zcomputerwiz

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Posted 21 May 2015 - 09:44 AM

It's a feature of some Intel based laptops/tablets that allows wireless streaming from your device to a display or television with a compatible receiver.

If you haven't set up your laptop to stream to your television, you aren't using it :)

 

Have you installed the update to see if it will fix the problem?


Have you tried turning it off and on again?


#6 dc3

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Posted 21 May 2015 - 09:49 AM

Bleeping Computer DOES NOT recommend the use of registry cleaners/optimizers for several reasons:

 

Why you should not use Registry Cleaners and Optimization Tools
 
There are numerous programs which purport to improve system performance, make repairs and tune up a computer. Many of them include such features as a registry cleaner, registry optimizer, disk optimizer, etc. Some of these programs even incorporate optimization and registry cleaning features alongside anti-malware capabilities. These registry cleaners and optimizers claim to speed up your computer by finding and removing orphaned and corrupt registry entries that are responsible for slowing down system performance. There is no statistical evidence to back such claims. Advertisements to do so are borderline scams intended to goad users into using an unnecessary and potential dangerous product.
 
Please post the update/s that you have recently installed.
 
You can find these in the control panel under Programs and Features.  When you open Programs and Features you will see View installed updates in the upper left section of the page.  Click on this to view your updates.  These are listed sequentially by date.
 
Please post the update/s in your topic.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#7 vistanovice

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Posted 21 May 2015 - 10:05 AM

It's a feature of some Intel based laptops/tablets that allows wireless streaming from your device to a display or television with a compatible receiver.

If you haven't set up your laptop to stream to your television, you aren't using it :)

 

Have you installed the update to see if it will fix the problem?

I'll install the update & see if it fixes the problem. Just wondering - if I'm not using widi is there an option to uninstall afterward?

Thanks!



#8 vistanovice

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Posted 21 May 2015 - 10:10 AM

Installation Failed.

 

Message said my system doesn't support the tool.

 

AND devices are still loading - four times in just a few minutes.

 

What to do?

 

Six times now.


Edited by vistanovice, 21 May 2015 - 10:11 AM.


#9 dc3

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Posted 21 May 2015 - 10:21 AM

Please do what I requested.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#10 vistanovice

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Posted 21 May 2015 - 10:32 AM

HERE'S A SCREEN PRINT of updates.

 

CORRECTION: Not allowed to "ue an extension". How do I upload the screen print?


Edited by vistanovice, 21 May 2015 - 10:34 AM.


#11 vistanovice

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Posted 21 May 2015 - 10:39 AM

I can tell you there are 35 updates in the last week. I can't copy & paste them. I did a screen print but am not allowed to attach it, according to the message I received.

 

Can you tell me if you're looking for something in particular, and I can tell you if it's on the list?


Edited by vistanovice, 21 May 2015 - 10:40 AM.


#12 dc3

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Posted 21 May 2015 - 10:41 AM

I don't need to see all of the updates, just look for the KB3022345.

 

For a future reference...

 

You can post the screenshot in your next post as an attachment.  
 
Just below the area where you write text in a post there is the Post button, to the right of this is More Reply Options
 
Post2_zpsf05c0430.png
 
When you click on More Relpy Options  you will see Attach Files and Browse, click on Browse, this will open Pictures on your computer, click on the image you want to post, then click on Attach This File, then Add Reply.
 
BCreply1_zpsc36d42fc.png 

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#13 vistanovice

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Posted 21 May 2015 - 10:44 AM

KB3022345 installed on 5/16.

 

 

 



#14 dc3

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Posted 21 May 2015 - 10:50 AM

Click on the link below and follow the instructions there.

 

http://thetechcookbook.com/windows-7-update-kb3022345-causing-corrupt-files/


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#15 vistanovice

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Posted 21 May 2015 - 11:39 AM

I ran the scan & seem to have a number of corrupt files. But none exactly match the language at this fix site: http://thetechcookbook.com/windows-7-update-kb3022345-causing-corrupt-files/

 

It says do not run the repair if I don't have the corrupt files. So can I paste the log here & you verify whether it's ok to run the fix?






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