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Random restarts and BSOD on dell 1747, maybe overheating?


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#1 dhtikna

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Posted 18 May 2015 - 06:50 AM

This has been a problem for several years. Mostly when gaming or any intensive work(sometimes while even watching youtube in 1080p) my dell studio 1747 keeps randomly restarting after 30-60 minutes of work.

Specs:

specs.jpg

 

Crash Dumps

They're mostly IRQl_NOT_LESS_OR_EQUAL and PAGE_FAULT_IN_NONPAGED_AREA related BSODs. Most of the time there is no BSOD just a restart

 

 

Spoiler

 

First i thought it might be overheating but when monitoring my CPU temps it never crosses 90 but is aroung 70-80 most of the time.

 

Edit:

I also did a complete factory reset once but that didnt solve the problem either. I even locked the CPU clock speed at 9.0*133 MHZ just to make sure the turbo boost isnt the problem, even that did nothing.


Edited by dhtikna, 18 May 2015 - 07:15 AM.


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#2 dicke

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Posted 18 May 2015 - 08:22 AM

Overheating may still be the problem. Not all of the components can take the same temp levels that are 'normal' for a CPU.

My other thought is that the RAM may be defective or the heat is causing errors.

 

Dick


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#3 zcomputerwiz

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Posted 18 May 2015 - 09:55 AM

70-80* C is very hot if the CPU isn't under heavy load, check your CPU cooler. That being said, Intel CPUs will thermal throttle if heat is an issue and probably wouldn't bluescreen the machine.

 

I would look closely at your RAM. Follow the instructions from Microsoft here: Diagnosing Memory Problems - Windows 7


Have you tried turning it off and on again?





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