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Windows 8.1 - Invalid IP configuration + DHCP is disabled (Help!)


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#1 TimTheTimeTraveler

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Posted 18 May 2015 - 04:04 AM

I am have a somewhat dumbfounding issue regarding connectivity-

I recently built a custom gaming pc but have not been able to connect to the internet. Here are my parts for what it's worth:

-Windows 8.1 Pro
-Msi gaming 970 mother board. 
-Radeon R9 290
-G Skill Sniper 8g X 2
-PNY SSD 240g

I currently have Att-Uverse and have 4 devices connected to my modem. 2 via ethernet and 2 via wifi. I am using a power line wall socket network adapter to run Internet through the wall to my room. Other devices have used the very same power line network to connect just fine, however my pc cannot. The only time my pc has successfully connected to the Internet was when plugged directly into the modem. Whenever I attempt to connect via powerline ethernet or wifi, it says limited connectivity and that I have an invalid IP configuration.

DID ALL THIS:
-Unplugged modem
-Modem factory reset
-Turned off all devices and turned all back on 5 mins apart. 
-Restarted PC.
-Reattached wifi pci card
-tried different ether net cable
-Tried different wall socket
-ipconfig release + renew
-dhcp setting changes (assisted by tech support)
-disabled/enabled hardware
-updated divers

-hunted every forum known to man

I am at my wits end!
Any suggestions?

 

 

=========================

HERE IS MY IP INFORMATION  -  The top is a static IP connection, the bottom is an auto IPv4 connection, both via Ethernet.

=========================

 

Microsoft Windows [Version 6.3.9600]
 
C:\Windows\system32>ipconfig /all
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : PC
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
 
Ethernet adapter Ethernet:
 
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Killer e2200 Gigabit Ethernet Controller
(NDIS 6.30)
   Physical Address. . . . . . . . . : D8-CB-8A-3A-60-8E
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::b96e:2352:e915:cff%15(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.1.254(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Default Gateway . . . . . . . . . : 192.168.1.80
   DHCPv6 IAID . . . . . . . . . . . : 265866122
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1C-E3-D2-2E-D8-CB-8A-3A-60-8E
 
   DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
                                       fec0:0:0:ffff::2%1
                                       fec0:0:0:ffff::3%1
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Tunnel adapter isatap.{F5C2A1C5-BBC4-403B-9A0A-2547270E6942}:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
C:\Windows\system32>
 
==================================================================
 
Microsoft Windows [Version 6.3.9600]
© 2013 Microsoft Corporation. All rights reserved.
 
C:\Windows\system32>ipconfig /all
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : PC
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
 
Ethernet adapter Ethernet:
 
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Killer e2200 Gigabit Ethernet Controller
(NDIS 6.30)
   Physical Address. . . . . . . . . : D8-CB-8A-3A-60-8E
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::b96e:2352:e915:cff%15(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.1.254(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Default Gateway . . . . . . . . . : 192.168.1.80
   DHCPv6 IAID . . . . . . . . . . . : 265866122
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1C-E3-D2-2E-D8-CB-8A-3A-60-8E
 
   DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
                                       fec0:0:0:ffff::2%1
                                       fec0:0:0:ffff::3%1
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Tunnel adapter isatap.{F5C2A1C5-BBC4-403B-9A0A-2547270E6942}:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
C:\Windows\system32>


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#2 CaveDweller2

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Posted 18 May 2015 - 07:20 AM

Other things have connected using the power line adapter, which probably means it is fine, however have they worked in your room? can you test a known working device with the power line in your room?


Hope this helps thumbup.gif

Associate in Applied Science - Network Systems Management - Trident Technical College


#3 Wand3r3r

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Posted 18 May 2015 - 12:35 PM

Both posted ip config information show static and no dhcp.  Both have no ipv4 dns servers listed.  With no dns it will appear you have no internet even though you do.

 

Would also be great to see one ipconfig with DHCP Enabled. . . . . . . . . . . : Yes so we can see if you are getting a ip address via the powerline adapter.

 

Your ipconfigs also list no wifi adapter which could indicate it has failed or has been disabled at the hardware /software level.



#4 TimTheTimeTraveler

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Posted 19 May 2015 - 01:27 AM

Both an Xbox One and another Pc tower (also windows 8.1) have connected without issue in my room. So my point is that the powerline adapter is not the issue. I have narrowed it down to my pc alone. 

 

I have attempted to enable my DHCP but to no avail. I have flushed the DNS, no matter what setting I have on the DHCP will not connect. Your request for an ipconfig with DHCP is apart of the issue itself. I cannot get it enabled. I have disabled and removed the wireless adapter from my computer because I purchased the powerline adapter and it was not working either. If you know a manual override for those settings let me know.



#5 CaveDweller2

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Posted 19 May 2015 - 10:07 AM

Power line adapters are a bit picky about where they work. I had zero doubts it worked, I just wanted to know if it worked in your room. Moving on.

 

 

I have att uverse and my default gateway is 192.168.1.254 and my DHCP pool starts at .64 on my 2wire 3801HGV. While I can do a manual setup for DHCP, I can't modify those settings at all.

 

How are you trying to change the DHCP settings?


Hope this helps thumbup.gif

Associate in Applied Science - Network Systems Management - Trident Technical College


#6 Nikhil_CV

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Posted 21 May 2015 - 12:52 AM

Check the configuration in the machine which is successfully connected to internet. I assume you must change the adapter settings to enable dhcp(obtain IP address automatically) and a DNS server (of your choice) as noted by Wand3r3r and observed by CaveDweller2 in his situation.

Edited by Nikhil_CV, 21 May 2015 - 01:00 AM.

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