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Virus? I'm locked out of my user profile


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#1 sctechguy26

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Posted 18 May 2015 - 03:25 AM

Like I said the computer has locked me out of my main account and won't let me use the administrator either. It keeps creating userprofilename.00 .01 .02 and such.. It won't let me connect to the internet and gives my browser a dns error and says can't connect and such. I also can't use any programs associated with my main profile account and when I try to use one it will try to reinstall it and then says it error and it can't. I've tried resetting the ip with ipconfig release and renew and it just freezes and says  timed out of just sit there unresponsive. Also my idle is using like 99 percent of the cpu ans svhost too. I've also tried to reset the winsock and netsh and nothing.. Any help would be appreciated.



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#2 sctechguy26

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Posted 18 May 2015 - 03:27 AM

I run windows xp by the way. This computer is pretty old.


anyone know how I can get email updates to follow this post? I'm not near this computer often and it doesn't belong to me



#3 InadequateInfirmity

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Posted 18 May 2015 - 07:24 AM

Please read the following:

Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help

 

Create a new thread, even if you are unable to produce the logs then let them know.



#4 sctechguy26

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Posted 18 May 2015 - 07:49 PM

Hey man i can produce logs if i save the logs to a usb flash any other way i don't have internet connectiveity because its being blocked on the computer

Edited by sctechguy26, 18 May 2015 - 07:49 PM.


#5 sctechguy26

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Posted 18 May 2015 - 07:52 PM

What would you like my new thread topic to say?

#6 InadequateInfirmity

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Posted 18 May 2015 - 07:52 PM

Safe mode with networking

http://kb.eset.com/esetkb/index?page=content&id=SOLN2268



#7 sctechguy26

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Posted 18 May 2015 - 08:02 PM

Ok i just started it in safemode with networking and i'm still not able to open the browser. Google chrome gives me error 105

#8 InadequateInfirmity

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Posted 18 May 2015 - 08:09 PM

Well then, you might try another browser, if you can not get the logs up at your home perhaps take the usb to a friends house or neighbor. You can name the thread locked out of profile, no internet  something along those lines.



#9 sctechguy26

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Posted 18 May 2015 - 08:14 PM

Firefox does the exact same thing it says server not founs

#10 InadequateInfirmity

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Posted 18 May 2015 - 08:19 PM

You are going to need to get the logs up in a new thread, there could be numerous things going on with your machine. Logs will help the helper help you. :)



#11 sctechguy26

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Posted 18 May 2015 - 08:23 PM

I know but how can i run the logs if i can't get internet connectivity? I have alot of the programs here on a flash drive already because i was doing some trouble shooting myself

#12 sctechguy26

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Posted 18 May 2015 - 08:30 PM

I have ninja, wipe, cccleaner, adw, avast antivirus scanner, adaware removal tool, iobit advanced system care, combo fix, esdr, iobit malware fighter, junkware removal tool, sandisksecure access, slim cleaner and tweakin.com windows repair tool on a flash drive

#13 sctechguy26

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Posted 18 May 2015 - 08:31 PM

Malware bytes too but it won't update the definitions

#14 sctechguy26

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Posted 18 May 2015 - 08:50 PM

Do you want the log from minitoolbox?

#15 sctechguy26

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Posted 18 May 2015 - 08:53 PM

Do you want the log from minitoolbox?




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