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Slow computer; Windows 8.1 not updating


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15 replies to this topic

#1 kmorrissey

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Posted 17 May 2015 - 02:00 PM

My computer is running very slow. Also, Windows updates do not complete and all update changes are undone. Message: "We couldn't complete the updates. Undoing changes."



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#2 Broni

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Posted 17 May 2015 - 03:46 PM

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.
NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
  • List Restore Points

Click Go and post the result.

p22002970.gif Please download Malwarebytes Anti-Malware (MBAM) to your desktop.
NOTE. If you already have MBAM 2.0 installed scroll down.

  • Double-click mb3-setup-1878.1878-3.5.1.2522.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to the following:

    • Launch Malwarebytes Anti-Malware
    • A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.

  • Click Finish.
  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.



If you already have MBAM 2.0 installed:

  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.


How to get logs:
(Export log to save as txt)


  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Export'.
  • Click 'Text file (*.txt)'
  • In the Save File dialog box which appears, click on Desktop.
  • In the File name: box type a name for your scan log.
  • A message box named 'File Saved' should appear stating "Your file has been successfully exported".
  • Click Ok
  • Attach that saved log to your next reply.



(Copy to clipboard for pasting into forum replies or tickets)

  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Copy to Clipboard'
  • Paste the contents of the clipboard into your reply.


p22002970.gifDownload 51a5f31352b88-icon_MBAR.pngMalwarebytes Anti-Rootkit (MBAR) to your desktop.
  • Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
  • Double click on downloaded file. OK self extracting prompt.
  • MBAR will start. Click "Next" to continue.
  • Click in the following screen "Update" to obtain the latest malware definitions.
  • Once the update is complete select "Next" and click "Scan".
  • When the scan is finished and no malware has been found select "Exit".
  • If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
  • Open the MBAR folder located on your Desktop and paste the content of the following files in your next reply:
  • "mbar-log-{date} (xx-xx-xx).txt"
  • "system-log.txt"


NOTE. If you see This version requires you to completely exit the Anti Malware application message right click on the Malwarebytes Anti-Malware icon in the system tray and click on Exit.

p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Windows Vista, 7 or 8 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.
Do NOT use spoilers.
Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#3 kmorrissey

kmorrissey
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  • Local time:08:57 PM

Posted 18 May 2015 - 05:28 PM

 Results of screen317's Security Check version 1.002  
   x64 (UAC is enabled)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled!  
Norton Security Suite   
Windows Defender        
 WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
 Ad-Aware
 Java 8 Update 40  
 Java version 32-bit out of Date!
 Adobe Flash Player     17.0.0.169  
 Adobe Reader XI  
 Mozilla Firefox (38.0.1)
 Google Chrome (42.0.2311.135)
 Google Chrome (42.0.2311.152)
````````Process Check: objlist.exe by Laurent````````  
 Ad-Aware AAWService.exe is disabled!
 Ad-Aware AAWTray.exe is disabled!
 Malwarebytes Anti-Malware mbamservice.exe  
 Malwarebytes Anti-Malware mbam.exe  
 Malwarebytes Anti-Malware mbamscheduler.exe   
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C:  %
````````````````````End of Log``````````````````````
 

 

Farbar Service Scanner Version: 17-01-2015
Ran by kellymorrissey (administrator) on 17-05-2015 at 17:56:33
Running from "C:\Users\kellymorrissey\Downloads"
Microsoft Windows 8.1  (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Policy:
========================


Action Center:
============


Windows Update:
============
wuauserv Service is not running. Checking service configuration:
The start type of wuauserv service is OK.
The ImagePath of wuauserv service is OK.
The ServiceDll of wuauserv service is OK.


Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend: ""%ProgramFiles%\Windows Defender\MsMpEng.exe"".


Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1


Other Services:
==============


File Check:
========
C:\Windows\System32\nsisvc.dll => File is digitally signed
C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
C:\Windows\System32\dhcpcore.dll => File is digitally signed
C:\Windows\System32\drivers\afd.sys => File is digitally signed
C:\Windows\System32\drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll => File is digitally signed
C:\Windows\System32\mpssvc.dll => File is digitally signed
C:\Windows\System32\bfe.dll => File is digitally signed
C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed
C:\Windows\System32\wscsvc.dll => File is digitally signed
C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => File is digitally signed
C:\Windows\System32\es.dll => File is digitally signed
C:\Windows\System32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MsMpEng.exe => File is digitally signed
C:\Windows\System32\ipnathlp.dll => File is digitally signed
C:\Windows\System32\iphlpsvc.dll => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed


**** End of log ****

 

MiniToolBox by Farbar  Version: 11-05-2015 01
Ran by kellymorrissey (administrator) on 17-05-2015 at 17:58:17
Running from "C:\Users\kellymorrissey\Downloads"
Microsoft Windows 8.1  (X64)
Model: XPS13 9333 Manufacturer: Dell Inc.
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

========================= Hosts content: =================================



========================= IP Configuration: ================================

Intel® Dual Band Wireless-AC 7260 = Wi-Fi (Connected)
Bluetooth Device (Personal Area Network) = Bluetooth Network Connection (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled
set interface interface="Local Area Connection* 1" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Ethernet" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Wi-Fi" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Bluetooth Network Connection" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 3" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 4" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled


popd
# End of IPv4 configuration



Windows IP Configuration

   Host Name . . . . . . . . . . . . : KelsXPS13
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Local Area Connection* 3:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
   Physical Address. . . . . . . . . : 5C-51-4F-70-BF-94
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Bluetooth Network Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
   Physical Address. . . . . . . . . : 5C-51-4F-70-BF-97
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wi-Fi:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Intel® Dual Band Wireless-AC 7260
   Physical Address. . . . . . . . . : 5C-51-4F-70-BF-93
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::ac97:79d5:4828:3e7f%4(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.1.174(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Sunday, May 17, 2015 11:56:25 AM
   Lease Expires . . . . . . . . . . : Monday, May 18, 2015 11:56:25 AM
   Default Gateway . . . . . . . . . : 192.168.1.1
   DHCP Server . . . . . . . . . . . : 192.168.1.1
   DHCPv6 IAID . . . . . . . . . . . : 73158991
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1A-3D-2F-58-00-80-0F-11-31-92
   DNS Servers . . . . . . . . . . . : 192.168.1.1
   NetBIOS over Tcpip. . . . . . . . : Enabled
Server:  router.asus.com
Address:  192.168.1.1

Name:    google.com
Addresses:  2607:f8b0:400a:806::200e
      216.58.216.174


Pinging google.com [216.58.216.174] with 32 bytes of data:
Reply from 216.58.216.174: bytes=32 time=13ms TTL=55
Reply from 216.58.216.174: bytes=32 time=13ms TTL=55

Ping statistics for 216.58.216.174:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 13ms, Maximum = 13ms, Average = 13ms
Server:  router.asus.com
Address:  192.168.1.1

Name:    yahoo.com
Addresses:  206.190.36.45
      98.138.253.109
      98.139.183.24


Pinging yahoo.com [98.139.183.24] with 32 bytes of data:
Reply from 98.139.183.24: bytes=32 time=95ms TTL=46
Reply from 98.139.183.24: bytes=32 time=98ms TTL=46

Ping statistics for 98.139.183.24:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 95ms, Maximum = 98ms, Average = 96ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
  7...5c 51 4f 70 bf 94 ......Microsoft Wi-Fi Direct Virtual Adapter
  6...5c 51 4f 70 bf 97 ......Bluetooth Device (Personal Area Network)
  4...5c 51 4f 70 bf 93 ......Intel® Dual Band Wireless-AC 7260
  1...........................Software Loopback Interface 1
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.1.1    192.168.1.174     20
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link     192.168.1.174    276
    192.168.1.174  255.255.255.255         On-link     192.168.1.174    276
    192.168.1.255  255.255.255.255         On-link     192.168.1.174    276
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link     192.168.1.174    276
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link     192.168.1.174    276
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  1    306 ::1/128                  On-link
  4    276 fe80::/64                On-link
  4    276 fe80::ac97:79d5:4828:3e7f/128
                                    On-link
  1    306 ff00::/8                 On-link
  4    276 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\napinsp.dll [53760] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\pnrpnsp.dll [68096] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [68096] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\NLAapi.dll [65536] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [21504] (Microsoft Corporation)
Catalog5 07 C:\Windows\SysWOW64\wshbth.dll [51200] (Microsoft Corporation)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 11 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\napinsp.dll [67584] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\pnrpnsp.dll [87040] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [87040] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\NLAapi.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [30208] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\wshbth.dll [63488] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (05/17/2015 04:05:37 PM) (Source: MsiInstaller) (User: KELSXPS13)
Description: Product: Dell Update -- A newer version of Dell Update is already installed.

Error: (05/17/2015 11:56:20 AM) (Source: DACoreService) (User: )
Description: 2015-05-17 11:56:20.018047 [CRIT ] AudioClient\AudioClient.c    :273  * 1868* No speech stream COM server available, please register at least one

Error: (05/17/2015 11:56:20 AM) (Source: DACoreService) (User: )
Description: 2015-05-17 11:56:20.018047 [ERROR] AudioClient\AudioClient.c    :250  * 1868* Error initializing NAS Client

Error: (05/17/2015 11:56:20 AM) (Source: DACoreService) (User: )
Description: 2015-05-17 11:56:20.002422 [ERROR] AudioClient\NASClient.cpp    :184  * 1868* Error with NAS GetCaptureDevicesInfo: 1

Error: (05/17/2015 11:44:20 AM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: Unloading the performance counter strings for service WmiApRpl (WmiApRpl) failed. The first DWORD in the Data section contains the error code.

Error: (05/17/2015 11:44:20 AM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: The performance strings in the Performance registry value is corrupted when process Performance extension counter provider. The BaseIndex value from the Performance registry is the first DWORD in the Data section, LastCounter value is the second DWORD in the Data section, and LastHelp value is the third DWORD in the Data section.

Error: (05/17/2015 11:33:48 AM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: Unloading the performance counter strings for service WmiApRpl (WmiApRpl) failed. The first DWORD in the Data section contains the error code.

Error: (05/17/2015 11:33:48 AM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: The performance strings in the Performance registry value is corrupted when process Performance extension counter provider. The BaseIndex value from the Performance registry is the first DWORD in the Data section, LastCounter value is the second DWORD in the Data section, and LastHelp value is the third DWORD in the Data section.

Error: (05/17/2015 11:31:26 AM) (Source: DACoreService) (User: )
Description: 2015-05-17 11:31:26.224154 [CRIT ] AudioClient\AudioClient.c    :273  * 1892* No speech stream COM server available, please register at least one

Error: (05/17/2015 11:31:26 AM) (Source: DACoreService) (User: )
Description: 2015-05-17 11:31:26.224154 [ERROR] AudioClient\AudioClient.c    :250  * 1892* Error initializing NAS Client


System errors:
=============
Error: (05/17/2015 05:13:17 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: A fatal alert was received from the remote endpoint. The TLS protocol defined fatal alert code is 20.

Error: (05/17/2015 03:43:11 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: A fatal alert was received from the remote endpoint. The TLS protocol defined fatal alert code is 20.

Error: (05/17/2015 11:56:22 AM) (Source: Service Control Manager) (User: )
Description: The MCSTRM service failed to start due to the following error:
%%2

Error: (05/17/2015 11:55:52 AM) (Source: DCOM) (User: KELSXPS13)
Description: 1084WSearchUnavailable{9E175B68-F52A-11D8-B9A5-505054503030}

Error: (05/17/2015 11:55:52 AM) (Source: DCOM) (User: KELSXPS13)
Description: 1084ShellHWDetectionUnavailable{DD522ACC-F821-461A-A407-50B198B896DC}

Error: (05/17/2015 11:49:32 AM) (Source: DCOM) (User: KELSXPS13)
Description: 1084WSearchUnavailable{9E175B6D-F52A-11D8-B9A5-505054503030}

Error: (05/17/2015 11:49:32 AM) (Source: DCOM) (User: KELSXPS13)
Description: 1084WSearchUnavailable{9E175B6D-F52A-11D8-B9A5-505054503030}

Error: (05/17/2015 11:49:32 AM) (Source: DCOM) (User: KELSXPS13)
Description: 1084WSearchUnavailable{9E175B6D-F52A-11D8-B9A5-505054503030}

Error: (05/17/2015 11:49:32 AM) (Source: DCOM) (User: KELSXPS13)
Description: 1084WSearchUnavailable{9E175B6D-F52A-11D8-B9A5-505054503030}

Error: (05/17/2015 11:49:32 AM) (Source: DCOM) (User: KELSXPS13)
Description: 1084WSearchUnavailable{9E175B6D-F52A-11D8-B9A5-505054503030}


Microsoft Office Sessions:
=========================
Error: (05/17/2015 04:05:37 PM) (Source: MsiInstaller)(User: KELSXPS13)
Description: Product: Dell Update -- A newer version of Dell Update is already installed.(NULL)(NULL)(NULL)(NULL)(NULL)

Error: (05/17/2015 11:56:20 AM) (Source: DACoreService)(User: )
Description: 2015-05-17 11:56:20.018047 [CRIT ] AudioClient\AudioClient.c    :273  * 1868* No speech stream COM server available, please register at least one

Error: (05/17/2015 11:56:20 AM) (Source: DACoreService)(User: )
Description: 2015-05-17 11:56:20.018047 [ERROR] AudioClient\AudioClient.c    :250  * 1868* Error initializing NAS Client

Error: (05/17/2015 11:56:20 AM) (Source: DACoreService)(User: )
Description: 2015-05-17 11:56:20.002422 [ERROR] AudioClient\NASClient.cpp    :184  * 1868* Error with NAS GetCaptureDevicesInfo: 1

Error: (05/17/2015 11:44:20 AM) (Source: Microsoft-Windows-LoadPerf)(User: NT AUTHORITY)
Description: WmiApRplWmiApRpl8F2030000E5050000

Error: (05/17/2015 11:44:20 AM) (Source: Microsoft-Windows-LoadPerf)(User: NT AUTHORITY)
Description: Performance163707000000000000000000008F020000

Error: (05/17/2015 11:33:48 AM) (Source: Microsoft-Windows-LoadPerf)(User: NT AUTHORITY)
Description: WmiApRplWmiApRpl8F2030000E5050000

Error: (05/17/2015 11:33:48 AM) (Source: Microsoft-Windows-LoadPerf)(User: NT AUTHORITY)
Description: Performance163707000000000000000000008F020000

Error: (05/17/2015 11:31:26 AM) (Source: DACoreService)(User: )
Description: 2015-05-17 11:31:26.224154 [CRIT ] AudioClient\AudioClient.c    :273  * 1892* No speech stream COM server available, please register at least one

Error: (05/17/2015 11:31:26 AM) (Source: DACoreService)(User: )
Description: 2015-05-17 11:31:26.224154 [ERROR] AudioClient\AudioClient.c    :250  * 1892* Error initializing NAS Client


=========================== Installed Programs ============================

Ad-Aware Web Companion (HKLM-x32\...\{8BC95771-8634-499F-9EA5-1498A2701C7A}) (Version: 1.1.862.1653 - Lavasoft) Hidden
Adobe Flash Player 17 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 17.0.0.169 - Adobe Systems Incorporated)
Adobe Photoshop Elements 11 (HKLM-x32\...\Adobe Photoshop Elements 11) (Version: 11.0 - Adobe Systems Incorporated)
Adobe Photoshop Lightroom 5.2 64-bit (HKLM\...\{54E6C675-3AD4-42E4-957F-31666ABF1603}) (Version: 5.2.1 - Adobe)
Adobe Photoshop Lightroom 5.3 64-bit (HKLM\...\{2DD71ACB-552D-402C-9529-7906ACB95C30}) (Version: 5.3.1 - Adobe Systems Incorporated)
Adobe Premiere Elements 11 (HKLM\...\{66CF1DF9-1715-4325-89BC-76B1CA2EE3BE}) (Version: 11.0 - Adobe Systems Incorporated) Hidden
Adobe Premiere Elements 11 (HKLM\...\PremElem110) (Version: 11.0 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.11) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.11 - Adobe Systems Incorporated)
aioscnnr (HKLM-x32\...\{EF53BFAB-4C10-40DB-A82D-9B07111715C6}) (Version: 7.6.13.10 - Your Company Name) Hidden
Amazon Music (HKCU\...\Amazon Amazon Music) (Version: 3.9.4.807 - Amazon Services LLC)
ANT Drivers Installer x64 (HKLM\...\{431CE782-4C51-4996-B36F-5D98D5527538}) (Version: 2.3.4 - Garmin Ltd or its subsidiaries) Hidden
Audacity 2.0 (HKLM-x32\...\Audacity_is1) (Version:  - Audacity Team)
Audials (HKLM-x32\...\{479BFCE4-D39C-4134-BD94-07E2872C60B2}) (Version: 12.0.63100.0 - Audials AG)
Audials (HKLM-x32\...\{DF83FFB3-D4E3-4A9B-9775-3982D23208B0}) (Version: 11.0.48200.0 - Audials AG)
CCleaner (HKLM\...\CCleaner) (Version: 5.05 - Piriform)
center (HKLM-x32\...\{56BA241F-580C-43D2-8403-947241AAE633}) (Version: 7.8.0.0 - Eastman Kodak Company) Hidden
Chrome Remote Desktop Host (HKLM-x32\...\{A6B6501F-A987-437B-BFAC-319AE1F990ED}) (Version: 42.0.2311.87 - Google Inc.)
Compare It! (HKLM-x32\...\Compare It!_is1) (Version: 3.86 - Grig Software)
ControlMyNikon version 4.3 (HKLM-x32\...\{DFC5625B-66D6-40E0-8D66-BC54747D306E}_is1) (Version: 4.3 - Tetherscript Technology Corp.)
D3DX10 (HKLM-x32\...\{E09C4DB7-630C-4F06-A631-8EA7239923AF}) (Version: 15.4.2368.0902 - Microsoft) Hidden
Dell Backup and Recovery (HKLM-x32\...\{0ED7EE95-6A97-47AA-AD73-152C08A15B04}) (Version: 1.7.5.63 - Dell Inc.)
Dell Data Vault (HKLM\...\{2E55EEFD-2162-4A7D-9158-EDB0305603A6}) (Version: 4.2.2.0 - Dell Inc.) Hidden
Dell Digital Delivery (HKLM-x32\...\{BC8233D8-59BA-4D40-92B9-4FDE7452AA8B}) (Version: 3.0.3999.0 - Dell Products, LP)
Dell Product Registration (HKLM-x32\...\{2A0F2CC5-3065-492C-8380-B03AA7106B1A}) (Version: 1.16.1 - Dell Inc.)
Dell SupportAssist (HKLM\...\PC-Doctor for Windows) (Version: 1.0.6584.81 - Dell)
Dell SupportAssistAgent (HKLM-x32\...\{287348C8-8B47-4C36-AF28-441A3B7D8722}) (Version: 1.0.3.60494 - Dell)
Dell System Detect - 1  (HKCU\...\73f463568823ebbe) (Version: 6.1.0.3 - Dell)
Dell System Detect (HKCU\...\9204f5692a8faf3b) (Version: 5.9.0.5 - Dell)
Dell Touchpad (HKLM\...\SynTPDeinstKey) (Version: 17.0.15.62 - Synaptics Incorporated)
Dell Update (HKLM-x32\...\{D9E0A33F-19D6-45A7-83BB-535C7B5F699B}) (Version: 1.5.3000.0 - Dell Inc.)
DJ2540FWUpdateAlert (HKLM-x32\...\{9D341092-CB1C-4F6F-B492-FD79193A0F82}) (Version: 1.00.0000 - HP) Hidden
Dragon Assistant version 1.5.22 (HKLM-x32\...\{D57A8269-3BE5-4D10-B882-64D0F2D448BF}_is1) (Version: 1.5.22 - Nuance Communications, Inc.)
Dropbox (HKCU\...\Dropbox) (Version: 3.4.6 - Dropbox, Inc.)
Elements 11 Organizer (HKLM-x32\...\{D4D065E1-3ABF-41D0-B385-FC6F027F4D00}) (Version: 11.0 - Adobe Systems Incorporated) Hidden
Elements+ for PSE 11, v.6.0 (HKLM-x32\...\Elements+ for PSE 11_is1) (Version:  - Andrei Doubrovski)
Elevated Installer (HKLM-x32\...\{7E73C9A3-24D9-4D7F-B4C7-7E4AFE0ADCCB}) (Version: 4.0.15.0 - Garmin Ltd or its subsidiaries) Hidden
ESET Online Scanner v3 (HKLM-x32\...\ESET Online Scanner) (Version:  - )
essentials (HKLM-x32\...\{BE94C681-68E2-4561-8ABC-8D2E799168B4}) (Version: 7.8.0.0 - Eastman Kodak Company) Hidden
Face Recognition (HKLM\...\{770ED7E8-31F7-4F8E-887A-220B66865D4B}) (Version: 4.0.71.1 - Sensible Vision)
Garmin Communicator Plugin (HKLM-x32\...\{71DBFBF2-F7EB-4268-8485-9471D83C4E66}) (Version: 4.2.0 - Garmin Ltd or its subsidiaries)
Garmin Communicator Plugin x64 (HKLM\...\{70A381F1-C161-4D61-A20C-BE12FC6777DF}) (Version: 4.2.0 - Garmin Ltd or its subsidiaries)
Garmin Express (HKLM-x32\...\{50755d67-ae60-4e47-b3d6-ce44d01b5a95}) (Version: 4.0.15.0 - Garmin Ltd or its subsidiaries)
Garmin Express (HKLM-x32\...\{9FB8EC5B-03EE-463E-8F4F-84B525B986B7}) (Version: 4.0.15.0 - Garmin Ltd or its subsidiaries) Hidden
Garmin Express Tray (HKLM-x32\...\{1D91CBB5-4CB1-4757-B0FD-2122AF8AAB9E}) (Version: 4.0.15.0 - Garmin Ltd or its subsidiaries) Hidden
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 42.0.2311.152 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.27.5 - Google Inc.) Hidden
Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.25.11 - Google Inc.) Hidden
HP Deskjet 2540 series Basic Device Software (HKLM\...\{6A79CD11-0C1C-4E24-A8C6-46A02F680346}) (Version: 32.2.188.47710 - Hewlett-Packard Co.)
HP Deskjet 2540 series Help (HKLM-x32\...\{4539575D-C09D-4E71-B207-0F2D6BD74DA2}) (Version: 30.0.0 - Hewlett Packard)
HP FWUpdateEDO2 (HKLM-x32\...\{415FA9AD-DA10-4ABE-97B6-5051D4795C90}) (Version: 1.2.0.0 - Hewlett-Packard)
HP Support Solutions Framework (HKLM-x32\...\{348A1F5B-07B3-4436-9A47-FFE44EFE856E}) (Version: 11.51.0004 - Hewlett-Packard Company)
HP Update (HKLM-x32\...\{912D30CF-F39E-4B31-AD9A-123C6B794EE2}) (Version: 5.005.002.002 - Hewlett-Packard)
HPDiagnosticAlert (HKLM-x32\...\{B6465A32-8BE9-4B38-ADC5-4B4BDDC10B0D}) (Version: 1.00.0001 - Microsoft) Hidden
Intel Experience Center - Configuration (HKLM-x32\...\{C73A16B7-AC35-4262-9BAF-DA9B2039A563}) (Version: 1.7.0.179 - Intel) Hidden
Intel® Experience Center Desktop Software (HKLM-x32\...\{3608ec0a-56b4-4d9d-b038-9b3e51d72582}) (Version: 1.7.0.179 - Intel)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 9.5.14.1724 - Intel Corporation)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 10.18.10.3304 - Intel Corporation)
Intel® PROSet/Wireless Software for Bluetooth® Technology(patch version 3.0.1335.5) (HKLM\...\{302600C1-6BDF-4FD1-1307-148929CC1385}) (Version: 3.1.1307.0362 - Intel Corporation)
Intel® Rapid Start Technology (HKLM-x32\...\{3D073343-CEEB-4ce7-85AC-A69A7631B5D6}) (Version: 3.0.0.1056 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM\...\{409CB30E-E457-4008-9B1A-ED1B9EA21140}) (Version: 12.8.2.1000 - Intel Corporation)
Intel® Smart Connect Technology (HKLM\...\{D6FBF816-ACB8-46CC-ACC6-C8BBA85F497D}) (Version: 4.2.40.2418 - Intel Corporation)
Intel® PROSet/Wireless Software (HKLM-x32\...\{6e3d3c5f-ea0c-4457-850d-9dd60b6ab95a}) (Version: 16.8.0 - Intel Corporation)
iSEEK AnswerWorks English Runtime (HKLM-x32\...\{18A8E78B-9EF2-496E-B310-BCD8E4C1DAB3}) (Version: 010.000.0101 - Vantage Linguistics)
JamManagerXT version 2.0 (HKLM-x32\...\{777248DB-00AD-4567-9382-E991118BC6CC}_is1) (Version: 2.0 - Harman International, Inc.)
Java 8 Update 40 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218040F0}) (Version: 8.0.400 - Oracle Corporation)
Kodak AIO Printer (HKLM\...\{27EF8E7F-88D1-4ec5-ADE2-7E447FDF114E}) (Version: 7.8.1.0 - Eastman Kodak Company) Hidden
KODAK AiO Software (HKLM-x32\...\{E0F274B7-592B-4669-8FB8-8D9825A09858}) (Version: 7.8.5.2 - Eastman Kodak Company)
LAME v3.99.3 (for Windows) (HKLM-x32\...\LAME_is1) (Version:  - )
LavasoftTcpService (HKLM-x32\...\{2CA2E1CC-2491-45BF-908D-7E7CE8DF3063}) (Version: 2.3.1.4 - Lavasoft) Hidden
Malwarebytes Anti-Malware version 2.1.6.1022 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.1.6.1022 - Malwarebytes Corporation)
Mavis Beacon Teaches Typing Deluxe 20 (HKLM-x32\...\{23B591D7-1C20-44FB-97C2-6953AE67DE18}) (Version: 20.00.0000 - Broderbund)
McAfee Security Scan Plus (HKLM\...\McAfee Security Scan) (Version: 3.8.150.1 - McAfee, Inc.)
Microsoft Mouse and Keyboard Center (HKLM\...\Microsoft Mouse and Keyboard Center) (Version: 2.3.188.0 - Microsoft Corporation)
Microsoft Office Professional Plus 2013 - en-us (HKLM\...\ProPlusRetail - en-us) (Version: 15.0.4711.1003 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.21005 (HKLM-x32\...\{ce085a78-074e-4823-8dc1-8a721b94b76d}) (Version: 12.0.21005.1 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation)
Motorola Device Software Update (HKLM-x32\...\{1F22808B-156F-44FB-B56B-9E8F8C8DC8F5}) (Version: 1.0.41 - Motorola Mobility) Hidden
Motorola Mobile Drivers Installation 5.9.0 (HKLM\...\{4E7CCB76-687B-4C53-9A5E-08780AF3A551}) (Version: 5.9.0 - Motorola Inc.) Hidden
Movie Maker (HKLM-x32\...\{5BABDA39-61CF-41EE-992D-4054B6649A9B}) (Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Movie Maker (HKLM-x32\...\{ED6C77F9-4D7E-447C-9EC0-9A212D075535}) (Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Mozilla Firefox 38.0.1 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 38.0.1 (x86 en-US)) (Version: 38.0.1 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 29.0 - Mozilla)
MSXML 4.0 SP3 Parser (HKLM-x32\...\{196467F1-C11F-4F76-858B-5812ADC83B94}) (Version: 4.30.2100.0 - Microsoft Corporation)
Norton Security Suite (HKLM-x32\...\N360) (Version: 21.7.0.11 - Symantec Corporation)
Nuance Speech Component DA-A en-US version 1.5.22 (HKLM-x32\...\{1CCBE73F-4948-4711-8D12-22E2FD65D706}_is1) (Version: 1.5.22 - Nuance Communications, Inc.)
Nuance Speech Component DA-C version 1.1.22 (HKLM-x32\...\{E97BA7A6-46FC-4EBF-B24A-B8362948C696}_is1) (Version: 1.1.22 - Nuance Communications, Inc.)
Nuance Speech Component DA-L en-US version 1.1.5 (HKLM-x32\...\{4C0C1E4E-D3B1-4496-98EC-DA14D45EC855}_is1) (Version: 1.1.5 - Nuance Communications, Inc.)
ocr (HKLM-x32\...\{BFBCF96F-7361-486A-965C-54B17AC35421}) (Version: 6.2.3.50 - Eastman Kodak Company) Hidden
Office 15 Click-to-Run Extensibility Component (HKLM-x32\...\{90150000-008C-0000-0000-0000000FF1CE}) (Version: 15.0.4711.1003 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Licensing Component (HKLM\...\{90150000-008F-0000-1000-0000000FF1CE}) (Version: 15.0.4711.1003 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Localization Component (HKLM-x32\...\{90150000-008C-0409-0000-0000000FF1CE}) (Version: 15.0.4711.1003 - Microsoft Corporation) Hidden
Photomatix Pro version 5.0 (HKLM\...\PhotomatixPro5x64_is1) (Version: 5.0 - HDRsoft Ltd)
PocketCloud (HKLM-x32\...\{D9752C7D-A595-4687-A0D5-362E9C311C55}) (Version: 2.7.14 - Wyse Technology)
PRE11 STI 64Installer (HKLM-x32\...\{B614E5FA-6DA4-45A1-845C-52F870240A89}) (Version: 11.0 - Adobe Systems Incorporated) Hidden
PreReq (HKLM-x32\...\{DA5BDB2A-12F0-4343-8351-21AAEB293990}) (Version: 6.2.4.0 - Eastman Kodak Company) Hidden
PrintProjects (HKLM-x32\...\PrintProjects) (Version: 1.0.0.9282 - RocketLife Inc.)
PSE11 STI Installer (HKLM-x32\...\{98CE8819-87AA-4814-8167-ADDDD513485F}) (Version: 11.0 - Adobe Systems Incorporated) Hidden
Quicken 2014 (HKLM-x32\...\{0877F595-254F-45F4-991D-3F72E86B17CE}) (Version: 23.1.7.6 - Intuit)
Quickset64 (HKLM\...\{87CF757E-C1F1-4D22-865C-00C6950B5258}) (Version: 11.2.04 - Dell Inc.)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7039 - Realtek Semiconductor Corp.)
Rhapsody (HKCU\...\8aa854a199af1b36) (Version: 6.11.14.0 - Rhapsody International Inc.)
RoboForm 7-9-8-5 (All Users) (HKLM-x32\...\AI RoboForm) (Version: 7-9-8-5 - Siber Systems)
SAMSUNG USB Driver for Mobile Phones (HKLM\...\{D0795B21-0CDA-4a92-AB9E-6E92D8111E44}) (Version: 1.5.45.0 - SAMSUNG Electronics Co., Ltd.)
Sansa Updater (HKCU\...\Sansa Updater) (Version: 1.406 - SanDisk Corporation)
VLC media player (HKLM-x32\...\VLC media player) (Version: 2.2.1 - VideoLAN)
WD Drive Utilities (HKLM-x32\...\{7431ED5D-9247-4F17-91C9-702D9B36FAC4}) (Version: 1.0.7.3 - Western Digital Technologies, Inc.)
WD Security (HKLM-x32\...\{83270912-15C7-4336-822E-E8F1B1BBCA60}) (Version: 1.0.3.3 - Western Digital Technologies, Inc.)
WD SmartWare (HKLM\...\{6FE8A1DA-8CA6-4801-BF0F-0F2FED143FF4}) (Version: 1.6.4.7 - Western Digital Technologies, Inc.)
Web Companion (HKLM-x32\...\{8BC95771-8634-499F-9EA5-1498A2701C7A}_WebCompanion) (Version: 1.1.862.1653 - Lavasoft)
Windows Driver Package - Digitech (usbser) Ports  (04/24/2009 1.1.2600.0) (HKLM\...\9A5D99BED6F7F105B74795DCF16F3088223BEFBB) (Version: 04/24/2009 1.1.2600.0 - Digitech)
Windows Driver Package - Dynastream Innovations, Inc. ANT LibUSB Drivers (04/11/2012 1.2.40.201) (HKLM\...\F9D2A789F9CFF8CEC36B544F53877C80F1F73C46) (Version: 04/11/2012 1.2.40.201 - Dynastream Innovations, Inc.)
Windows Driver Package - Silicon Labs Software (DSI_SiUSBXp_3_1) USB  (02/06/2007 3.1) (HKLM\...\D1506E0025B5A3F9EB8270FE81C1EEDD9388B8A2) (Version: 02/06/2007 3.1 - Silicon Labs Software)
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 16.4.3505.0912 - Microsoft Corporation)
Xiph.Org Open Codecs 0.85.17777 (HKLM-x32\...\Open Codecs) (Version: 0.85.17777 - Xiph.Org)

========================= Devices: ================================

Name: facap, FastAccess Video Capture
Description: facap, FastAccess Video Capture
Class Guid: {6bdd1fc6-810f-11d0-bec7-08002be2092f}
Manufacturer: Sensible Vision
Service: FACAP
Device ID: ROOT\IMAGE\0000
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.


========================= Memory info: ===================================

Percentage of memory in use: 48%
Total physical RAM: 8097.32 MB
Available physical RAM: 4146.49 MB
Total Pagefile: 16289.32 MB
Available Pagefile: 11099.29 MB
Total Virtual: 4095.88 MB
Available Virtual: 3977 MB

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:222.45 GB) (Free:112.87 GB) NTFS
2 Drive d: (ESP) (Fixed) (Total:0.48 GB) (Free:0.46 GB) FAT32
3 Drive e: (XPS13 Backup) (Fixed) (Total:931.48 GB) (Free:786.52 GB) NTFS
4 Drive f: (FreeAgent Drive) (Fixed) (Total:232.88 GB) (Free:124.33 GB) NTFS
5 Drive i: (Music on My Passport) (Fixed) (Total:1862.98 GB) (Free:1752.36 GB) NTFS
6 Drive x: (WINRETOOLS) (Fixed) (Total:0.48 GB) (Free:0.2 GB) NTFS
7 Drive y: (PBR Image) (Fixed) (Total:6.89 GB) (Free:0.76 GB) NTFS

========================= Users: ========================================

User accounts for \\KELSXPS13

Administrator            Guest                    kellymorrissey           

========================= Restore Points ==================================

02-05-2015 19:46:40 Windows Update
06-05-2015 22:24:01 Windows Update
09-05-2015 14:43:02 Configured Amazon Unbox Video
13-05-2015 12:22:17 Windows Update

**** End of log ****
 

Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 5/18/2015
Scan Time: 8:14:34 AM
Logfile: mbam.txt
Administrator: Yes

Version: 2.01.6.1022
Malware Database: v2015.05.18.04
Rootkit Database: v2015.05.16.01
License: Premium
Malware Protection: Enabled
Malicious Website Protection: Enabled
Self-protection: Disabled

OS: Windows 8.1
CPU: x64
File System: NTFS
User: kellymorrissey

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 366913
Time Elapsed: 15 min, 12 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 0
(No malicious items detected)

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 0
(No malicious items detected)

Physical Sectors: 0
(No malicious items detected)


(end)

 

Malwarebytes Anti-Rootkit BETA 1.09.1.1004
www.malwarebytes.org

Database version:
  main:    v2015.05.18.06
  rootkit: v2015.05.16.01

Windows 8.1 x64 NTFS
Internet Explorer 11.0.9600.17728
kellymorrissey :: KELSXPS13 [administrator]

5/18/2015 2:50:26 PM
mbar-log-2015-05-18 (14-50-26).txt

Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled:
Objects scanned: 370149
Time elapsed: 19 minute(s), 47 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

Physical Sectors Detected: 0
(No malicious items detected)

(end)
 

---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.09.1.1004

© Malwarebytes Corporation 2011-2012

OS version: 6.3.9200 Windows 8.1 x64

Account is Administrative

Internet Explorer version: 11.0.9600.17728

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED, E:\ DRIVE_FIXED, F:\ DRIVE_FIXED, I:\ DRIVE_FIXED, X:\ DRIVE_FIXED, Y:\ DRIVE_FIXED
CPU speed: 2.394000 GHz
Memory total: 8490651648, free: 3555880960

Downloaded database version: v2015.05.18.06
Downloaded database version: v2015.05.16.01
Downloaded database version: v2015.05.13.01
Initializing...
======================
------------ Kernel report ------------
     05/18/2015 14:50:01
------------ Loaded modules -----------
\SystemRoot\system32\ntoskrnl.exe
\SystemRoot\system32\hal.dll
\SystemRoot\system32\kd.dll
\SystemRoot\system32\mcupdate_GenuineIntel.dll
\SystemRoot\system32\HalExtIntcLpioDma.dll
\SystemRoot\System32\drivers\werkernel.sys
\SystemRoot\System32\drivers\CLFS.SYS
\SystemRoot\System32\drivers\tm.sys
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\BOOTVID.dll
\SystemRoot\system32\CI.dll
\SystemRoot\System32\drivers\msrpc.sys
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\System32\Drivers\acpiex.sys
\SystemRoot\System32\Drivers\WppRecorder.sys
\SystemRoot\System32\drivers\ACPI.sys
\SystemRoot\System32\drivers\WMILIB.SYS
\SystemRoot\System32\Drivers\cng.sys
\SystemRoot\System32\drivers\msisadrv.sys
\SystemRoot\System32\drivers\pci.sys
\SystemRoot\System32\drivers\vdrvroot.sys
\SystemRoot\system32\drivers\pdc.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\System32\drivers\spaceport.sys
\SystemRoot\System32\drivers\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\System32\drivers\iaStorA.sys
\SystemRoot\System32\drivers\storport.sys
\SystemRoot\system32\drivers\fltmgr.sys
\SystemRoot\system32\drivers\N360x64\1507000.00B\SYMDS64.SYS
\SystemRoot\System32\drivers\fileinfo.sys
\SystemRoot\System32\Drivers\Wof.sys
\SystemRoot\system32\drivers\N360x64\1507000.00B\SYMEFA64.SYS
\SystemRoot\System32\Drivers\PxHlpa64.sys
\SystemRoot\System32\Drivers\Ntfs.sys
\SystemRoot\System32\Drivers\ksecdd.sys
\SystemRoot\System32\drivers\pcw.sys
\SystemRoot\System32\Drivers\Fs_Rec.sys
\SystemRoot\system32\drivers\ndis.sys
\SystemRoot\system32\drivers\NETIO.SYS
\SystemRoot\System32\Drivers\ksecpkg.sys
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\System32\drivers\fwpkclnt.sys
\SystemRoot\system32\DRIVERS\wfplwfs.sys
\SystemRoot\System32\DRIVERS\fvevol.sys
\SystemRoot\System32\drivers\volsnap.sys
\SystemRoot\System32\drivers\rdyboost.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\System32\drivers\intelpep.sys
\SystemRoot\System32\drivers\disk.sys
\SystemRoot\System32\drivers\CLASSPNP.SYS
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\system32\drivers\N360x64\1507000.00B\ccSetx64.sys
\SystemRoot\System32\Drivers\N360x64\1507000.00B\SRTSP64.SYS
\SystemRoot\system32\drivers\N360x64\1507000.00B\SRTSPX64.SYS
\SystemRoot\system32\drivers\N360x64\1507000.00B\Ironx64.SYS
\??\C:\Windows\system32\Drivers\SYMEVENT64x86.SYS
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\SystemRoot\System32\drivers\BasicRender.sys
\SystemRoot\System32\drivers\dxgkrnl.sys
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\System32\drivers\dxgmms1.sys
\SystemRoot\System32\drivers\BasicDisplay.sys
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\system32\DRIVERS\tdx.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\system32\drivers\ws2ifsl.sys
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\system32\drivers\afd.sys
\SystemRoot\system32\DRIVERS\pacer.sys
\SystemRoot\system32\DRIVERS\vwififlt.sys
\SystemRoot\system32\DRIVERS\RrNetCapFilterDriver.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\system32\DRIVERS\rdbss.sys
\SystemRoot\System32\Drivers\N360x64\1507000.00B\SYMNETS.SYS
\SystemRoot\system32\drivers\nsiproxy.sys
\SystemRoot\System32\drivers\npsvctrig.sys
\SystemRoot\System32\drivers\mssmbios.sys
\??\C:\Program Files (x86)\Norton Security Suite\NortonData\21.1.0.18\Definitions\IPSDefs\20150515.001\IDSvia64.sys
\??\C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys
\??\C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys
\SystemRoot\System32\Drivers\dfsc.sys
\??\C:\Program Files (x86)\Norton Security Suite\NortonData\21.1.0.18\Definitions\BASHDefs\20150506.001\BHDrvx64.sys
\SystemRoot\system32\DRIVERS\ahcache.sys
\SystemRoot\System32\drivers\CompositeBus.sys
\SystemRoot\system32\DRIVERS\serscan.sys
\SystemRoot\system32\drivers\ksthunk.sys
\SystemRoot\system32\drivers\ks.sys
\SystemRoot\system32\DRIVERS\kdnic.sys
\SystemRoot\System32\drivers\umbus.sys
\SystemRoot\System32\drivers\wmiacpi.sys
\SystemRoot\system32\DRIVERS\igdkmd64.sys
\SystemRoot\System32\drivers\HDAudBus.sys
\SystemRoot\System32\drivers\USBXHCI.SYS
\SystemRoot\System32\drivers\ucx01000.sys
\SystemRoot\System32\Drivers\fastfat.SYS
\SystemRoot\System32\drivers\TeeDriverx64.sys
\SystemRoot\system32\DRIVERS\NETwbw02.sys
\SystemRoot\System32\drivers\vwifibus.sys
\SystemRoot\System32\drivers\usbehci.sys
\SystemRoot\System32\drivers\USBPORT.SYS
\SystemRoot\System32\drivers\i8042prt.sys
\SystemRoot\system32\DRIVERS\ikbevent.sys
\SystemRoot\system32\DRIVERS\SynTP.sys
\SystemRoot\system32\DRIVERS\USBD.SYS
\SystemRoot\System32\drivers\kbdclass.sys
\SystemRoot\system32\DRIVERS\imsevent.sys
\SystemRoot\System32\drivers\mouclass.sys
\SystemRoot\System32\drivers\iaLPSS_I2C.sys
\SystemRoot\system32\drivers\SpbCx.sys
\SystemRoot\System32\drivers\CmBatt.sys
\SystemRoot\System32\drivers\BATTC.SYS
\SystemRoot\System32\drivers\DellRbtn.sys
\SystemRoot\System32\drivers\mshidkmdf.sys
\SystemRoot\System32\drivers\HIDCLASS.SYS
\SystemRoot\System32\drivers\HIDPARSE.SYS
\SystemRoot\System32\drivers\intelppm.sys
\SystemRoot\System32\drivers\ISCTD64.sys
\SystemRoot\System32\drivers\irstrtdv.sys
\SystemRoot\System32\drivers\NdisVirtualBus.sys
\SystemRoot\System32\drivers\swenum.sys
\SystemRoot\System32\drivers\iwdbus.sys
\SystemRoot\system32\drivers\DellProf.sys
\SystemRoot\system32\drivers\DDDriver64Dcsa.sys
\SystemRoot\System32\drivers\rdpbus.sys
\SystemRoot\System32\drivers\AMPPAL.sys
\SystemRoot\system32\drivers\tbhsd.sys
\SystemRoot\system32\drivers\portcls.sys
\SystemRoot\system32\drivers\drmk.sys
\SystemRoot\System32\drivers\usbhub.sys
\SystemRoot\System32\drivers\UsbHub3.sys
\SystemRoot\system32\drivers\RTKVHD64.sys
\SystemRoot\System32\drivers\hidi2c.sys
\SystemRoot\System32\drivers\mouhid.sys
\SystemRoot\system32\DRIVERS\SynRMIHID.sys
\SystemRoot\system32\DRIVERS\ibtusb.sys
\SystemRoot\system32\DRIVERS\btmhsf.sys
\SystemRoot\System32\Drivers\BTHUSB.sys
\SystemRoot\System32\Drivers\bthport.sys
\SystemRoot\System32\drivers\usbccgp.sys
\SystemRoot\System32\drivers\dc3d.sys
\SystemRoot\System32\drivers\hidusb.sys
\SystemRoot\System32\Drivers\usbvideo.sys
\SystemRoot\System32\drivers\kbdhid.sys
\SystemRoot\System32\drivers\point64.sys
\SystemRoot\System32\drivers\BthLEEnum.sys
\SystemRoot\System32\drivers\rfcomm.sys
\SystemRoot\System32\drivers\BthEnum.sys
\SystemRoot\System32\drivers\bthpan.sys
\SystemRoot\system32\drivers\BthA2DP.sys
\SystemRoot\system32\drivers\btampm.sys
\SystemRoot\System32\drivers\BthAvrcpTg.sys
\SystemRoot\System32\drivers\bthhfenum.sys
\SystemRoot\system32\DRIVERS\btmaux.sys
\SystemRoot\System32\drivers\USBSTOR.SYS
\SystemRoot\System32\drivers\wdcsam64.sys
\SystemRoot\System32\drivers\BthHfAud.sys
\SystemRoot\System32\drivers\BthHFHid.sys
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\TSDDD.dll
\SystemRoot\System32\cdd.dll
\SystemRoot\System32\ATMFD.DLL
\SystemRoot\system32\drivers\luafv.sys
\??\C:\Windows\system32\drivers\mbam.sys
\SystemRoot\System32\Drivers\dump_diskdump.sys
\SystemRoot\System32\Drivers\dump_iaStorA.sys
\SystemRoot\System32\Drivers\dump_dumpfve.sys
\SystemRoot\System32\drivers\condrv.sys
\SystemRoot\system32\DRIVERS\lltdio.sys
\SystemRoot\system32\DRIVERS\nwifi.sys
\SystemRoot\system32\DRIVERS\ndisuio.sys
\SystemRoot\system32\DRIVERS\rspndr.sys
\SystemRoot\system32\drivers\HTTP.sys
\SystemRoot\system32\DRIVERS\bowser.sys
\SystemRoot\System32\drivers\mpsdrv.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\system32\DRIVERS\mrxsmb20.sys
\SystemRoot\system32\DRIVERS\vwifimp.sys
\SystemRoot\system32\DRIVERS\mrxsmb10.sys
\SystemRoot\system32\drivers\Ndu.sys
\SystemRoot\system32\drivers\peauth.sys
\SystemRoot\System32\Drivers\secdrv.SYS
\SystemRoot\System32\DRIVERS\srvnet.sys
\SystemRoot\System32\drivers\tcpipreg.sys
\SystemRoot\System32\DRIVERS\srv2.sys
\SystemRoot\System32\DRIVERS\srv.sys
\??\C:\Windows\System32\Drivers\INETMON.sys
\SystemRoot\system32\drivers\WudfPf.sys
\SystemRoot\system32\DRIVERS\WUDFRd.sys
\SystemRoot\System32\drivers\WpdUpFltr.sys
\SystemRoot\system32\DRIVERS\acpials.sys
\??\C:\Windows\system32\drivers\MBAMSwissArmy.sys
\SystemRoot\System32\drivers\monitor.sys
\??\C:\Windows\system32\drivers\mwac.sys
\??\c:\program files\dell\supportassist\pcdsrvc_x64.pkms
\SystemRoot\system32\drivers\mrxdav.sys
\??\C:\Program Files (x86)\Norton Security Suite\NortonData\21.1.0.18\Definitions\VirusDefs\20150518.006\EX64.SYS
\??\C:\Program Files (x86)\Norton Security Suite\NortonData\21.1.0.18\Definitions\VirusDefs\20150518.006\ENG64.SYS
\??\C:\Windows\system32\drivers\mbamchameleon.sys
----------- End -----------
Done!

Scan started
Database versions:
  main:    v2015.05.18.06
  rootkit: v2015.05.16.01

<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...
File "C:\Windows\System32\drivers\1394ohci.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\1394ohci.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\acpi.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\acpi.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\acpials.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\acpials.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\acpipagr.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\acpipagr.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\acpipmi.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\acpipmi.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\acpitime.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\acpitime.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\AGP440.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\AGP440.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\amdk8.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\amdk8.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\amdppm.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\amdppm.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\spaceport.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\spaceport.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\stornvme.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\stornvme.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\swenum.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\swenum.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\atapi.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\atapi.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\ataport.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\ataport.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\BasicDisplay.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\BasicDisplay.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\BasicRender.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\BasicRender.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\battc.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\battc.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\BtaMPM.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\BtaMPM.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\BthA2DP.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\BthA2DP.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\BthAvrcpTg.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\BthAvrcpTg.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\bthenum.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\bthenum.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\BthHfAud.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\BthHfAud.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\bthhfenum.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\bthhfenum.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\BthhfHid.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\BthhfHid.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\BthLEEnum.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\BthLEEnum.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\bthmodem.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\bthmodem.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\bthpan.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\bthpan.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\bthport.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\bthport.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\BTHUSB.SYS" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\BTHUSB.SYS" is compressed (flags = 1)
File "C:\Windows\System32\drivers\cdrom.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\cdrom.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\circlass.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\circlass.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\CompositeBus.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\CompositeBus.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\disk.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\disk.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\drmk.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\drmk.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\drmkaud.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\drmkaud.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\dumpsd.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\dumpsd.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\EhStorTcgDrv.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\EhStorTcgDrv.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\errdev.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\errdev.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\fdc.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\fdc.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\flpydisk.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\flpydisk.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\fxppm.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\fxppm.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\hdaudbus.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\hdaudbus.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\CmBatt.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\CmBatt.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\hidbatt.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\hidbatt.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\terminpt.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\terminpt.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\usbohci.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\usbohci.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\volmgr.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\volmgr.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\npsvctrig.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\npsvctrig.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\parport.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\parport.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\pci.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\pci.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\pciide.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\pciide.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\pciidex.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\pciidex.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\pcmcia.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\pcmcia.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\portcls.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\portcls.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\processr.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\processr.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\rdpbus.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\rdpbus.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\tpm.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\tpm.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\TsUsbGD.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\TsUsbGD.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\uaspstor.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\uaspstor.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\UCX01000.SYS" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\UCX01000.SYS" is compressed (flags = 1)
File "C:\Windows\System32\drivers\uefi.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\uefi.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\umbus.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\umbus.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\umpass.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\umpass.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\usbccgp.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\usbccgp.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\usbcir.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\usbcir.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\usbd.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\usbd.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\usbehci.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\usbehci.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\usbhub.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\usbhub.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\USBHUB3.SYS" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\USBHUB3.SYS" is compressed (flags = 1)
File "C:\Windows\System32\drivers\usbport.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\usbport.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\usbprint.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\usbprint.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\USBSTOR.SYS" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\USBSTOR.SYS" is compressed (flags = 1)
File "C:\Windows\System32\drivers\usbuhci.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\usbuhci.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\usbvideo.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\usbvideo.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\USBXHCI.SYS" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\USBXHCI.SYS" is compressed (flags = 1)
File "C:\Windows\System32\drivers\vdrvroot.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\vdrvroot.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\vhdmp.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\vhdmp.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\volsnap.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\volsnap.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\vwifibus.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\vwifibus.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\wacompen.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\wacompen.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\winusb.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\winusb.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\wmiacpi.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\wmiacpi.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\WSDPrint.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\WSDPrint.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\rfcomm.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\rfcomm.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\sbp2port.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\sbp2port.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\sdbus.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\sdbus.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\sdstor.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\sdstor.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\serenum.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\serenum.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\serial.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\serial.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\sermouse.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\sermouse.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\sfloppy.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\sfloppy.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\intelpep.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\intelpep.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\intelppm.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\intelppm.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\isapnp.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\isapnp.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\kbdclass.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\kbdclass.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\kbdhid.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\kbdhid.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\kdnic.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\kdnic.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\msgpiowin32.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\msgpiowin32.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\msisadrv.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\msisadrv.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\msiscsi.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\msiscsi.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\mssmbios.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\mssmbios.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\MTConfig.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\MTConfig.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\monitor.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\monitor.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\mouclass.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\mouclass.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\mouhid.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\mouhid.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\hidbth.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\hidbth.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\hidclass.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\hidclass.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\hidi2c.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\hidi2c.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\hidparse.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\hidparse.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\hidusb.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\hidusb.sys" is compressed (flags = 1)
File "C:\Windows\System32\drivers\i8042prt.sys" is compressed (flags = 1)
File "C:\WINDOWS\SYSTEM32\drivers\i8042prt.sys" is compressed (flags = 1)
Done!
Drive 0
This is a System drive
Scanning MBR on drive 0...
Inspecting partition table:
This drive is a GPT Drive.
MBR Signature: 55AA
Disk Signature: 4FA06305

GPT Protective MBR Partition information:

    Partition 0 type is EFI-GPT (0xee)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 1  Numsec = 4294967295

    Partition 1 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

    Partition 2 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

GPT Partition information:

    GPT Header Signature 4546492050415254
    GPT Header Revision 65536 Size 92 CRC 194489084
    GPT Header CurrentLba = 1 BackupLba 500118191
    GPT Header FirstUsableLba 34  LastUsableLba 500118158
    GPT Header Guid 4164dbf1-1dbf-4765-9684-3ca85f1f553d
    GPT Header Contains 128 partition entries starting at LBA 2
    GPT Header Partition entry size = 128

    Backup GPT header Signature 4546492050415254
    Backup GPT header Revision 65536 Size 92 CRC 194489084
    Backup GPT header CurrentLba = 500118191 BackupLba 1
    Backup GPT header FirstUsableLba 34  LastUsableLba 500118158
    Backup GPT header Guid 4164dbf1-1dbf-4765-9684-3ca85f1f553d
    Backup GPT header Contains 128 partition entries starting at LBA 500118159
    Backup GPT header Partition entry size = 128

    Partition 0 Type c12a7328-f81f-11d2-ba4b-0a0c93ec93b
    Partition ID 51b856e9-21a9-4dbf-9be3-aecf9ce5813c
    FirstLBA 2048  Last LBA 1026047
    Attributes 0
    Partition Name                 EFI system partition

    GPT Partition 0 is bootable
    Partition 1 Type 796badd3-6bbf-4d9f-b631-466eb71a4965
    Partition ID 895479aa-eb87-4c21-84e4-351e899a88
    FirstLBA 1026048  Last LBA 1107967
    Attributes 1
    Partition Name                 Basic data partition

    Partition 2 Type e3c9e316-b5c-4db8-817d-f92df0215ae
    Partition ID 279ee3a8-9a94-4e99-91ca-7ad2c84c2c6f
    FirstLBA 1107968  Last LBA 1370111
    Attributes 0
    Partition Name         Microsoft reserved partition

    Partition 3 Type de94bba4-6d1-4d40-a16a-bfd5179d6ac
    Partition ID 683a986e-543-456d-90ab-2f43fd2d73bd
    FirstLBA 1370112  Last LBA 2373631
    Attributes 1
    Partition Name                 Basic data partition

    Partition 4 Type ebd0a0a2-b9e5-4433-87c0-68b6b72699c7
    Partition ID 3268e1ac-afcc-4ab8-98d6-ba6398d5764
    FirstLBA 2373632  Last LBA 468885503
    Attributes 0
    Partition Name                 Basic data partition

    Partition 5 Type d3bfe2de-3daf-11df-ba40-e3a556d89593
    Partition ID b7739024-d551-4744-adbb-5a759ab393fb
    FirstLBA 483328000  Last LBA 500117503
    Attributes 0
    Partition Name                 Basic data partition

    Partition 6 Type de94bba4-6d1-4d40-a16a-bfd5179d6ac
    Partition ID f455584c-dd03-42cd-bfbe-52a87a5d5bd2
    FirstLBA 468885504  Last LBA 483327999
    Attributes 1
    Partition Name         Microsoft recovery partition

Disk Size: 256060514304 bytes
Sector size: 512 bytes

Done!
Physical Sector Size: 512
Drive: 1, DevicePointer: 0xffffe0010ef92060, DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\disk\
--------- Disk Stack ------
DevicePointer: 0xffffe0010ef92b20, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xffffe0010ef92060, DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\disk\
DevicePointer: 0xffffe0010ef99660, DeviceName: \Device\0000006b\, DriverName: \Driver\USBSTOR\
------------ End ----------
Alternate DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\disk\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
Drive 1
Scanning MBR on drive 1...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: 23F15

Partition information:

    Partition 0 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 2048  Numsec = 1953456128

    Partition 1 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

    Partition 2 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

Disk Size: 1000170586112 bytes
Sector size: 512 bytes

Done!
Physical Sector Size: 512
Drive: 2, DevicePointer: 0xffffe0010ef8b060, DeviceName: \Device\Harddisk2\DR2\, DriverName: \Driver\disk\
--------- Disk Stack ------
DevicePointer: 0xffffe0010ef894d0, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xffffe0010ef8b060, DeviceName: \Device\Harddisk2\DR2\, DriverName: \Driver\disk\
DevicePointer: 0xffffe0010ef91060, DeviceName: \Device\0000006d\, DriverName: \Driver\USBSTOR\
------------ End ----------
Alternate DeviceName: \Device\Harddisk2\DR2\, DriverName: \Driver\disk\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
Drive 2
Scanning MBR on drive 2...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: B81FCD84

Partition information:

    Partition 0 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 2048  Numsec = 3906961408

    Partition 1 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

    Partition 2 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

Disk Size: 2000365289472 bytes
Sector size: 512 bytes

Done!
Physical Sector Size: 512
Drive: 3, DevicePointer: 0xffffe00112ffb770, DeviceName: \Device\Harddisk3\DR4\, DriverName: \Driver\disk\
--------- Disk Stack ------
DevicePointer: 0xffffe001156c2040, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xffffe00112ffb770, DeviceName: \Device\Harddisk3\DR4\, DriverName: \Driver\disk\
DevicePointer: 0xffffe00112f89610, DeviceName: \Device\00000086\, DriverName: \Driver\USBSTOR\
------------ End ----------
Alternate DeviceName: \Device\Harddisk3\DR4\, DriverName: \Driver\disk\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
Drive 3
Scanning MBR on drive 3...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: A4B57300

Partition information:

    Partition 0 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 63  Numsec = 488392002

    Partition 1 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

    Partition 2 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

Disk Size: 250059350016 bytes
Sector size: 512 bytes

Done!
File "C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_21.1.0.18\QBackup\index.qbs" is compressed (flags = 32769)
File "C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_21.1.0.18\QBackup\index.qbs" is sparse (flags = 32769)
Scan finished
=======================================


Removal queue found; removal started
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-r.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-1-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-1-r.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-2-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-2-r.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-3-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-3-r.mbam...
Removal finished
 

Rkill 2.7.0 by Lawrence Abrams (Grinler)
http://www.bleepingcomputer.com/
Copyright 2008-2015 BleepingComputer.com
More Information about Rkill can be found at this link:
 http://www.bleepingcomputer.com/forums/topic308364.html

Program started at: 05/18/2015 03:14:16 PM in x64 mode.
Windows Version: Windows 8.1

Checking for Windows services to stop:

 * No malware services found to stop.

Checking for processes to terminate:

 * No malware processes found to kill.

Checking Registry for malware related settings:

 * No issues found in the Registry.

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

Performing miscellaneous checks:

 * Windows Defender Disabled

   [HKLM\SOFTWARE\Microsoft\Windows Defender]
   "DisableAntiSpyware" = dword:00000001

Checking Windows Service Integrity:

 * No issues found.

Searching for Missing Digital Signatures:

 * No issues found.

Checking HOSTS File:

 * No issues found.

Program finished at: 05/18/2015 03:14:51 PM
Execution time: 0 hours(s), 0 minute(s), and 35 seconds(s)
 



#4 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
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  • Gender:Male
  • Location:Daly City, CA
  • Local time:08:57 PM

Posted 18 May 2015 - 07:54 PM

Clean so far.

 

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

p22002970.gif Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.


p22002970.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


p22002970.gif Download Sophos Free Virus Removal Tool and save it to your desktop.
  • Double click the icon and select Run
  • Click Next
  • Select I accept the terms in this license agreement, then click Next twice
  • Click Install
  • Click Finish to launch the program
  • Once the virus database has been updated click Start Scanning
  • If any threats are found click Details, then View log file... (bottom left hand corner)
  • Copy and paste the results in your reply
  • Close the Notepad document, close the Threat Details screen, then click Start cleanup
  • Click Exit to close the program


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#5 kmorrissey

kmorrissey
  • Topic Starter

  • Members
  • 113 posts
  • OFFLINE
  •  
  • Local time:08:57 PM

Posted 19 May 2015 - 06:12 AM

# AdwCleaner v4.204 - Logfile created 18/05/2015 at 18:46:18
# Updated 12/05/2015 by Xplode
# Database : 2015-05-12.2 [Server]
# Operating system : Windows 8.1  (x64)
# Username : kellymorrissey - KELSXPS13
# Running from : C:\Users\kellymorrissey\Downloads\adwcleaner_4.204.exe
# Option : Cleaning

***** [ Services ] *****


***** [ Files / Folders ] *****

Folder Deleted : C:\Users\kellymorrissey\AppData\Local\Google\Chrome\User Data\Default\Extensions\mkfokfffehpeedafpekjeddnmnjhmcmk
File Deleted : C:\Users\kellymorrissey\AppData\Roaming\Mozilla\Firefox\Profiles\eu430qb2.default\searchplugins\safesearch.xml

***** [ Scheduled tasks ] *****

Task Deleted : TidyNetwork Update

***** [ Shortcuts ] *****


***** [ Registry ] *****

Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\mkfokfffehpeedafpekjeddnmnjhmcmk
Key Deleted : [x64] HKLM\SOFTWARE\Google\Chrome\Extensions\mkfokfffehpeedafpekjeddnmnjhmcmk
Key Deleted : HKCU\Software\WeatherAlerts

***** [ Web browsers ] *****

-\\ Internet Explorer v11.0.9600.17416


-\\ Mozilla Firefox v38.0.1 (x86 en-US)


-\\ Google Chrome v42.0.2311.152

[C:\Users\kellymorrissey\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://search.aol.com/aol/search?q={searchTerms}
[C:\Users\kellymorrissey\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://www.ask.com/web?q={searchTerms}
[C:\Users\kellymorrissey\AppData\Local\Google\Chrome\User Data\Default\Secure Preferences] - Deleted [Extension] : feocblgcojafilfbgoineopkngchgaei
[C:\Users\kellymorrissey\AppData\Local\Google\Chrome\User Data\Default\Secure Preferences] - Deleted [Extension] : mkfokfffehpeedafpekjeddnmnjhmcmk
[C:\Users\kellymorrissey\AppData\Local\Google\Chrome\User Data\Default\Secure Preferences] - Deleted [Default_Search_Provider_Data] :

*************************

AdwCleaner[R0].txt - [12735 bytes] - [18/05/2015 18:43:45]
AdwCleaner[S0].txt - [1980 bytes] - [18/05/2015 18:46:18]

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [2039  bytes] ##########
 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.7.3 (05.18.2015:1)
OS: Windows 8.1 x64
Ran by kellymorrissey on Mon 05/18/2015 at 18:51:14.80
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Tasks

Successfully deleted: [Task] C:\Windows\system32\tasks\Optimize Push Notification Data File-S-1-5-21-838906522-1154930953-3695442700-1001
Successfully deleted: [Task] C:\Windows\system32\tasks\Optimize Start Menu Cache Files-S-1-5-21-838906522-1154930953-3695442700-1001
Successfully deleted: [Task] C:\Windows\system32\tasks\Optimize Start Menu Cache Files-S-1-5-21-838906522-1154930953-3695442700-1002
Successfully deleted: [Task] C:\Windows\system32\tasks\PCDEventLauncherTask
Successfully deleted: [Task] C:\Windows\system32\tasks\PCDoctorBackgroundMonitorTask



~~~ Registry Values



~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Eventlog\Application\Update Yula
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Eventlog\Application\Util Yula



~~~ Files



~~~ Folders

Successfully deleted: [Folder] C:\ProgramData\pcdr
Successfully deleted: [Folder] C:\Users\kellymorrissey\AppData\Roaming\pcdr



~~~ Chrome

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Google\Chrome\Extensions\mkfokfffehpeedafpekjeddnmnjhmcmk





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Mon 05/18/2015 at 18:58:45.09
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 


Sophos found no threats



#6 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
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  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:08:57 PM

Posted 19 May 2015 - 03:48 PM

p22002970.gif Update Adobe Flash Player: http://get.adobe.com/flashplayer/
Make sure you UN-check Yes, install McAfee Security Scan Plus

NOTE 1: Beginning with Adobe Flash Version 11.3, the universal installer includes the 32-bit and 64-bit versions of the Flash Player.
NOTE 2: While installing make sure you UN-check any extra garbage which wants to install alongside.

 

p22002970.gif Update your Java version here: http://www.java.com/en/download/manual.jsp
Alternate download: http://www.filehippo.com/search?q=java

Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.
Note 2: If you're running 64-bit system make sure you install BOTH, 32-bit and 64-bit Java.

 

p22002970.gif There is something wrong with Windows update service.

 

Download Windows Repair (All in One) from this site

Install the program then run it.

NOTE 1. In Windows Vista, 7 and 8 right click on the program, click "Run As Administrator".
NOTE 2. Disable your antivirus program before running Windows Repair.


Go to Step 3 and click on Check button next to 1. See If Check Disk Is Needed.
If the tool that the Check Disk is needed click on Do It button next to 2. Check Disk.
In that case make sure you restart computer.

p22012121.gif


Once the above is done go to Step 4 and allow it to run System File Check by clicking on Do It button:

p22012122.gif


Go to Step 5 and under "System Restore" click on Create button:

p22012123.gif


Go to Repairs tab and click Open Repairs button.

p22012124.gif

In next window....
Leave all checkmarks as they're.
Click on Start Repairs button.

p22012126.gif

Post Windows Repair log which is located in the following folder:
64-bit systems - C:\Program Files (x86)\Tweaking.com\Windows Repair (All in One)\Logs
32-bit systems - C:\Program Files\Tweaking.com\Windows Repair (All in One)\Logs

 

Post fresh FSS log as well.


My Website

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#7 kmorrissey

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Posted 19 May 2015 - 07:40 PM

Tweaking.com - Windows Repair v3.2.0
--------------------------------------------------------------------------------

System Variables
--------------------------------------------------------------------------------
OS: Windows 8.1
OS Architecture: 64-bit
OS Version: 6.3.9600
OS Service Pack:
Computer Name: KELSXPS13
Windows Drive: C:\
Windows Path: C:\Windows
Program Files: C:\Program Files
Program Files (x86): C:\Program Files (x86)
Current Profile: C:\Users\kellymorrissey
Current Profile SID: S-1-5-21-838906522-1154930953-3695442700-1001
Current Profile Classes: S-1-5-21-838906522-1154930953-3695442700-1001_Classes
Profiles Location: C:\Users
Profiles Location 2: C:\Windows\ServiceProfiles
Local Settings AppData: C:\Users\kellymorrissey\AppData\Local
--------------------------------------------------------------------------------

System Information
--------------------------------------------------------------------------------
System Up Time: 0 Days 00:04:06

Process Count: 130
Commit Total: 2.89 GB
Commit Limit: 15.91 GB
Commit Peak: 2.98 GB
Handle Count: 47928
Kernel Total: 629.28 MB
Kernel Paged: 443.85 MB
Kernel Non Paged: 185.43 MB
System Cache: 2.67 GB
Thread Count: 1645
--------------------------------------------------------------------------------

Memory Before Cleaning with CleanMem
--------------------------------------------------------------------------------
Memory Total: 7.91 GB
Memory Used: 2.77 GB(35.0403%)
Memory Avail.: 5.14 GB
--------------------------------------------------------------------------------

Cleaning Memory Before Starting Repairs...

Memory After Cleaning with CleanMem
--------------------------------------------------------------------------------
Memory Total: 7.91 GB
Memory Used: 2.21 GB(27.9869%)
Memory Avail.: 5.69 GB
--------------------------------------------------------------------------------

Starting Repairs...
   Started at (5/19/2015 4:00:18 PM)

Setting Any Missing 'InstallDate' From Uninstall Sections Before Running Repair...
Total Missing 'InstallDate' Fixed: 77
 
01 - Reset Registry Permissions
   Restore Windows 8 Default Registry Permissions
   Start (5/19/2015 4:00:22 PM)


Decompressing & Updating Windows Permission File hkud.txt
Done,  0.47 seconds.


Decompressing & Updating Windows Permission File hkcu.txt
Done,  0.45 seconds.


Decompressing & Updating Windows Permission File hkcr.txt
Done,  2.11 seconds.


Decompressing & Updating Windows Permission File hklm.txt
Done,  3.59 seconds.

   Running Repair Under System Account
   Running Repair Under Current User Account
   Done (5/19/2015 4:10:22 PM)

03 - Reset Service Permissions
   Start (5/19/2015 4:10:22 PM)

   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (5/19/2015 4:11:04 PM)

04 - Register System Files
   Start (5/19/2015 4:11:04 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (5/19/2015 4:14:33 PM)

05 - Repair WMI
   Start (5/19/2015 4:14:33 PM)

   Starting Security Center So We Can Export The Security Info.

   Exporting Antivirus Info...
   Norton Security Suite Exported.
   Windows Defender Exported.

   Exporting AntiSpyware Info...
   Windows Defender Exported.
   Norton Security Suite Exported.

   Exporting 3rd Party Firewall Info...
   Norton Security Suite Exported.

   Running Repair Under Current User Account
   Done (5/19/2015 4:17:33 PM)

06 - Repair Windows Firewall
   Start (5/19/2015 4:17:33 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (5/19/2015 4:18:32 PM)

07 - Repair Internet Explorer
   Start (5/19/2015 4:18:32 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (5/19/2015 4:19:49 PM)

08 - Repair MDAC/MS Jet
   Start (5/19/2015 4:19:49 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (5/19/2015 4:20:23 PM)

09 - Repair Hosts File
   Start (5/19/2015 4:20:23 PM)
   Running Repair Under System Account
   Done (5/19/2015 4:20:25 PM)

10 - Remove Policies Set By Infections
   Start (5/19/2015 4:20:25 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (5/19/2015 4:20:35 PM)

12 - Repair Icons
   Start (5/19/2015 4:20:35 PM)
   Running Repair Under Current User Account
   Done (5/19/2015 4:20:39 PM)

13 - Repair Winsock & DNS Cache
   Start (5/19/2015 4:20:39 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (5/19/2015 4:21:06 PM)

15 - Repair Proxy Settings
   Start (5/19/2015 4:21:06 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (5/19/2015 4:21:08 PM)

17 - Repair Windows Updates
   Start (5/19/2015 4:21:09 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Setting Windows Updates Files That Are In Use To Be Removed At Next Boot.
   Done (5/19/2015 4:21:56 PM)

18 - Repair CD/DVD Missing/Not Working
   Start (5/19/2015 4:21:56 PM)
   iTunes not found, not applying UpperFilters iTunes Reg Key
   Done (5/19/2015 4:21:56 PM)

19 - Repair Volume Shadow Copy Service
   Start (5/19/2015 4:21:56 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (5/19/2015 4:22:33 PM)

21 - Repair MSI (Windows Installer)
   Start (5/19/2015 4:22:33 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (5/19/2015 4:22:53 PM)

23.01 - Repair bat Association
   Start (5/19/2015 4:22:53 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (5/19/2015 4:22:56 PM)

23.02 - Repair cmd Association
   Start (5/19/2015 4:22:56 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (5/19/2015 4:22:58 PM)

23.03 - Repair com Association
   Start (5/19/2015 4:22:58 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (5/19/2015 4:23:01 PM)

23.04 - Repair Directory Association
   Start (5/19/2015 4:23:01 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (5/19/2015 4:23:03 PM)

23.05 - Repair Drive Association
   Start (5/19/2015 4:23:03 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (5/19/2015 4:23:06 PM)

23.06 - Repair exe Association
   Start (5/19/2015 4:23:06 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (5/19/2015 4:23:08 PM)

23.07 - Repair Folder Association
   Start (5/19/2015 4:23:08 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (5/19/2015 4:23:11 PM)

23.08 - Repair inf Association
   Start (5/19/2015 4:23:11 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (5/19/2015 4:23:14 PM)

23.09 - Repair lnk (Shortcuts) Association
   Start (5/19/2015 4:23:14 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (5/19/2015 4:23:16 PM)

23.10 - Repair msc Association
   Start (5/19/2015 4:23:16 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (5/19/2015 4:23:19 PM)

23.11 - Repair reg Association
   Start (5/19/2015 4:23:19 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (5/19/2015 4:23:21 PM)

23.12 - Repair scr Association
   Start (5/19/2015 4:23:21 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (5/19/2015 4:23:24 PM)

24 - Repair Windows Safe Mode
   Start (5/19/2015 4:23:24 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (5/19/2015 4:23:26 PM)

25 - Repair Print Spooler
   Start (5/19/2015 4:23:26 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (5/19/2015 4:23:52 PM)

26 - Restore Important Windows Services
   Start (5/19/2015 4:23:52 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (5/19/2015 4:24:16 PM)

27 - Set Windows Services To Default Startup
   Start (5/19/2015 4:24:16 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (5/19/2015 4:24:30 PM)

28.01 - Repair Windows 8 App Store
   Start (5/19/2015 4:24:30 PM)

Decompressing & Updating Windows Permission File hkcu.txt
Done,  0.44 seconds.

   Running Repair Under Current User Account
   Done (5/19/2015 4:24:54 PM)

29 - Repair Windows 8 Component Store
   Start (5/19/2015 4:24:54 PM)
   Running Repair Under Current User Account
   Done (5/19/2015 4:55:04 PM)

30 - Restore Windows 8 COM+ Unmarshalers
   Start (5/19/2015 4:55:04 PM)
   Running Repair Under System Account
Processing ACL of: <classes_root\Unmarshalers>

SetACL finished with error(s):
SetACL error message: The call to SetNamedSecurityInfo () failed
Operating system error message: Access is denied.

   Done (5/19/2015 4:55:06 PM)

31 - Repair Windows 'New' Submenu
   Start (5/19/2015 4:55:06 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (5/19/2015 4:55:09 PM)

33 - Repair Performance Counters
   Start (5/19/2015 4:55:09 PM)
   Running Repair Under Current User Account
   Done (5/19/2015 4:55:14 PM)

Cleaning up empty logs...

All Selected Repairs Done.
   Done at (5/19/2015 4:55:14 PM)
   Total Repair Time: 00:54:58


...YOU MUST RESTART YOUR SYSTEM...
 

Farbar Service Scanner Version: 17-01-2015
Ran by kellymorrissey (administrator) on 19-05-2015 at 17:23:19
Running from "C:\Users\kellymorrissey\Downloads"
Microsoft Windows 8.1  (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Policy:
========================


Action Center:
============


Windows Update:
============
wuauserv Service is not running. Checking service configuration:
The start type of wuauserv service is set to Demand. The default start type is Auto.
The ImagePath of wuauserv service is OK.
The ServiceDll of wuauserv service is OK.


Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is OK.
The ImagePath of WinDefend: ""%ProgramFiles%\Windows Defender\MsMpEng.exe"".


Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1


Other Services:
==============


File Check:
========
C:\Windows\System32\nsisvc.dll => File is digitally signed
C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
C:\Windows\System32\dhcpcore.dll => File is digitally signed
C:\Windows\System32\drivers\afd.sys => File is digitally signed
C:\Windows\System32\drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll => File is digitally signed
C:\Windows\System32\mpssvc.dll => File is digitally signed
C:\Windows\System32\bfe.dll => File is digitally signed
C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed
C:\Windows\System32\wscsvc.dll => File is digitally signed
C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => File is digitally signed
C:\Windows\System32\es.dll => File is digitally signed
C:\Windows\System32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MsMpEng.exe => File is digitally signed
C:\Windows\System32\ipnathlp.dll => File is digitally signed
C:\Windows\System32\iphlpsvc.dll => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed


**** End of log ****



#8 Broni

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Posted 19 May 2015 - 09:09 PM

See if Windows updates are working now.


My Website

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#9 kmorrissey

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Posted 20 May 2015 - 07:58 AM

It checks for updates but doesn't return anything. "Updates were installed: Never"



#10 kmorrissey

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Posted 20 May 2015 - 08:04 AM

I changed update setting from "Let me decide" to "Install automatically in background". Message said it found updates and will install them later. Will post again when/if updates are installed.



#11 kmorrissey

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Posted 20 May 2015 - 10:44 AM

36 updates successfully installed. Thank you!



#12 Broni

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Posted 20 May 2015 - 07:30 PM

Excellent!

 

Your computer is clean p3879546.jpg

1. This step will remove all cleaning tools we used, it'll reset restore points (so you won't get reinfected by accidentally using some older restore point) and it'll make some other minor adjustments...
This is a very crucial step so make sure you don't skip it.
Download 51a5ce45263de-delfix.pngDelFix by Xplode to your desktop. Delfix will delete all the used tools and logfiles.

Double-click Delfix.exe to start the tool.
Make sure the following items are checked:

  • Activate UAC (optional; some users prefer to keep it off)
  • Remove disinfection tools
  • Create registry backup
  • Purge System Restore
  • Reset system settings

Now click "Run" and wait patiently.
Once finished a logfile will be created. You don't have to attach it to your next reply.

2. Make sure Windows Updates are current.

3. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

4. Check if your browser plugins are up to date.
Firefox - https://www.mozilla.org/en-US/plugincheck/
other browsers: https://browsercheck.qualys.com/ (click on "Scan without installing plugin" and then on "Scan now")

5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

7. Run Temporary File Cleaner (TFC), AdwCleaner and Junkware Removal Tool (JRT) weekly ((you need to redownload these tools since they were removed by DelFix))

8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

10. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

11. Read:
How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/
About those Toolbars and Add-ons - Potentially Unwanted Programs (PUPs) which change your browser settings: http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/#entry3187642


My Website

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#13 kmorrissey

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Posted 21 May 2015 - 01:46 PM

Getting the "we couldn't complete the the updates" message again after waiting for 22 updates.



#14 Broni

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Posted 21 May 2015 - 06:34 PM

Try to install them one by one and see what will be left.


My Website

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#15 kmorrissey

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Posted 21 May 2015 - 06:52 PM

How do I separate them out? Windows usually gives me a message it's about to update...






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