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Laptop randomly crashing.... again


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#1 YeOldeOne

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Posted 17 May 2015 - 02:00 PM

My laptop just randomly crashed and whenever I try to turn it on, the power and num lock lights light up, the fan works very quietly, the screen is black and the computer just doesn't start. I've tried on battery and adapter power, holding the power button for 30 seconds but nothing works. It's also not a heating problem (pretty sure it's not) because I tried turning the computer on 1 hour after the first crash so it should be cooled down by that time. The computer has been working fine until today.

I had a professional fix the same problem about 9 months ago. He said it was a corrupt OS. He replaced it and now the problem is back. What should I do?

Edited by YeOldeOne, 17 May 2015 - 02:02 PM.


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#2 YeOldeOne

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Posted 18 May 2015 - 12:58 PM

Update: so I got the computer working again for a couple of hours and I downloaded HWmonitor. The temperatures before the last crash were around 70 degrees celsius. How can I prevent my computer from overheating? Do I have to clean the fans?

 

Edit

I tried to turn it on after 1 hour of crashing. It's not an overheating problem


Edited by YeOldeOne, 18 May 2015 - 01:47 PM.


#3 hamluis

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Posted 18 May 2015 - 03:49 PM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis



#4 YeOldeOne

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Posted 19 May 2015 - 11:34 PM

Minitoolbox results:

MiniToolBox by Farbar  Version: 11-05-2015 01
Ran by Kasutaja (administrator) on 20-05-2015 at 07:32:15
Running from "C:\Users\Kasutaja\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Model: X55A Manufacturer: ASUSTeK COMPUTER INC.
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (05/20/2015 07:25:43 AM) (Source: BstHdAndroidSvc) (User: )
Description: Service cannot be started. System.ApplicationException: Cannot start service.  Service did not stop gracefully the last time it was run.
   at BlueStacks.hyperDroid.Service.Service.OnStart(String[] args)
   at System.ServiceProcess.ServiceBase.ServiceQueuedMainCallback(Object state)
 
Error: (05/19/2015 06:39:21 PM) (Source: BstHdAndroidSvc) (User: )
Description: Service cannot be started. System.ApplicationException: Cannot start service.  Service did not stop gracefully the last time it was run.
   at BlueStacks.hyperDroid.Service.Service.OnStart(String[] args)
   at System.ServiceProcess.ServiceBase.ServiceQueuedMainCallback(Object state)
 
Error: (05/19/2015 01:02:12 PM) (Source: MsiInstaller) (User: Kasutaja-X55A)
Description: Product: Adobe Reader XI (11.0.10) - Update '{AC76BA86-7AD7-0000-2550-7A8C40011011}' could not be installed. Error code 1625. Windows Installer can create logs to help troubleshoot issues with installing software packages. Use the following link for instructions on turning on logging support: http://go.microsoft.com/fwlink/?LinkId=23127
 
Error: (05/19/2015 00:45:17 PM) (Source: BstHdAndroidSvc) (User: )
Description: Service cannot be started. System.ApplicationException: Cannot start service.  Service did not stop gracefully the last time it was run.
   at BlueStacks.hyperDroid.Service.Service.OnStart(String[] args)
   at System.ServiceProcess.ServiceBase.ServiceQueuedMainCallback(Object state)
 
Error: (05/18/2015 11:42:01 PM) (Source: System Restore) (User: )
Description: An unspecified error occurred during System Restore: (Windows Update). Additional information: 0xc0000022.
 
Error: (05/18/2015 11:39:10 PM) (Source: BstHdAndroidSvc) (User: )
Description: Service cannot be started. System.ApplicationException: Cannot start service.  Service did not stop gracefully the last time it was run.
   at BlueStacks.hyperDroid.Service.Service.OnStart(String[] args)
   at System.ServiceProcess.ServiceBase.ServiceQueuedMainCallback(Object state)
 
Error: (05/18/2015 11:23:19 PM) (Source: BstHdAndroidSvc) (User: )
Description: Service cannot be started. System.ApplicationException: Cannot start service.  Service did not stop gracefully the last time it was run.
   at BlueStacks.hyperDroid.Service.Service.OnStart(String[] args)
   at System.ServiceProcess.ServiceBase.ServiceQueuedMainCallback(Object state)
 
Error: (05/18/2015 05:25:41 PM) (Source: BstHdAndroidSvc) (User: )
Description: Service cannot be started. System.ApplicationException: Cannot start service.  Service did not stop gracefully the last time it was run.
   at BlueStacks.hyperDroid.Service.Service.OnStart(String[] args)
   at System.ServiceProcess.ServiceBase.ServiceQueuedMainCallback(Object state)
 
Error: (05/18/2015 03:43:40 PM) (Source: BstHdAndroidSvc) (User: )
Description: Service cannot be started. System.ApplicationException: Cannot start service.  Service did not stop gracefully the last time it was run.
   at BlueStacks.hyperDroid.Service.Service.OnStart(String[] args)
   at System.ServiceProcess.ServiceBase.ServiceQueuedMainCallback(Object state)
 
Error: (05/18/2015 11:44:07 AM) (Source: BstHdAndroidSvc) (User: )
Description: Service cannot be started. System.ApplicationException: Cannot start service.  Service did not stop gracefully the last time it was run.
   at BlueStacks.hyperDroid.Service.Service.OnStart(String[] args)
   at System.ServiceProcess.ServiceBase.ServiceQueuedMainCallback(Object state)
 
 
System errors:
=============
Error: (05/20/2015 07:25:43 AM) (Source: Service Control Manager) (User: )
Description: The BlueStacks Android Service service terminated with the following error: 
%%1064
 
Error: (05/20/2015 07:24:43 AM) (Source: Service Control Manager) (User: )
Description: The Live Malware Protection service failed to start due to the following error: 
%%2
 
Error: (05/20/2015 07:24:11 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 18:46:51 on ‎19.‎05.‎2015 was unexpected.
 
Error: (05/19/2015 06:46:58 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load: 
AFD
aswRdr
aswRvrt
aswSnx
aswSP
aswVmm
ATKWMIACPIIO
DfsC
discache
HWiNFO32
NetBIOS
NetBT
nsiproxy
Psched
rdbss
spldr
tdx
VBoxDrv
VBoxUSBMon
vwififlt
Wanarpv6
WfpLwf
 
Error: (05/19/2015 06:46:51 PM) (Source: Service Control Manager) (User: )
Description: The Network Location Awareness service depends on the Network Store Interface Service service which failed to start because of the following error: 
%%1068
 
Error: (05/19/2015 06:46:51 PM) (Source: Service Control Manager) (User: )
Description: The SMB 2.0 MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: 
%%1068
 
Error: (05/19/2015 06:46:51 PM) (Source: Service Control Manager) (User: )
Description: The SMB 1.x MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: 
%%1068
 
Error: (05/19/2015 06:46:51 PM) (Source: Service Control Manager) (User: )
Description: The SMB MiniRedirector Wrapper and Engine service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error: 
%%31
 
Error: (05/19/2015 06:46:51 PM) (Source: Service Control Manager) (User: )
Description: The IP Helper service depends on the Network Store Interface Service service which failed to start because of the following error: 
%%1068
 
Error: (05/19/2015 06:46:51 PM) (Source: Service Control Manager) (User: )
Description: The Workstation service depends on the Network Store Interface Service service which failed to start because of the following error: 
%%1068
 
 
Microsoft Office Sessions:
=========================
Error: (05/20/2015 07:25:43 AM) (Source: BstHdAndroidSvc)(User: )
Description: Service cannot be started. System.ApplicationException: Cannot start service.  Service did not stop gracefully the last time it was run.
   at BlueStacks.hyperDroid.Service.Service.OnStart(String[] args)
   at System.ServiceProcess.ServiceBase.ServiceQueuedMainCallback(Object state)
 
Error: (05/19/2015 06:39:21 PM) (Source: BstHdAndroidSvc)(User: )
Description: Service cannot be started. System.ApplicationException: Cannot start service.  Service did not stop gracefully the last time it was run.
   at BlueStacks.hyperDroid.Service.Service.OnStart(String[] args)
   at System.ServiceProcess.ServiceBase.ServiceQueuedMainCallback(Object state)
 
Error: (05/19/2015 01:02:12 PM) (Source: MsiInstaller)(User: Kasutaja-X55A)
Description: Adobe Reader XI (11.0.10){AC76BA86-7AD7-0000-2550-7A8C40011011}1625(NULL)(NULL)(NULL)
 
Error: (05/19/2015 00:45:17 PM) (Source: BstHdAndroidSvc)(User: )
Description: Service cannot be started. System.ApplicationException: Cannot start service.  Service did not stop gracefully the last time it was run.
   at BlueStacks.hyperDroid.Service.Service.OnStart(String[] args)
   at System.ServiceProcess.ServiceBase.ServiceQueuedMainCallback(Object state)
 
Error: (05/18/2015 11:42:01 PM) (Source: System Restore)(User: )
Description: Windows Update0xc0000022
 
Error: (05/18/2015 11:39:10 PM) (Source: BstHdAndroidSvc)(User: )
Description: Service cannot be started. System.ApplicationException: Cannot start service.  Service did not stop gracefully the last time it was run.
   at BlueStacks.hyperDroid.Service.Service.OnStart(String[] args)
   at System.ServiceProcess.ServiceBase.ServiceQueuedMainCallback(Object state)
 
Error: (05/18/2015 11:23:19 PM) (Source: BstHdAndroidSvc)(User: )
Description: Service cannot be started. System.ApplicationException: Cannot start service.  Service did not stop gracefully the last time it was run.
   at BlueStacks.hyperDroid.Service.Service.OnStart(String[] args)
   at System.ServiceProcess.ServiceBase.ServiceQueuedMainCallback(Object state)
 
Error: (05/18/2015 05:25:41 PM) (Source: BstHdAndroidSvc)(User: )
Description: Service cannot be started. System.ApplicationException: Cannot start service.  Service did not stop gracefully the last time it was run.
   at BlueStacks.hyperDroid.Service.Service.OnStart(String[] args)
   at System.ServiceProcess.ServiceBase.ServiceQueuedMainCallback(Object state)
 
Error: (05/18/2015 03:43:40 PM) (Source: BstHdAndroidSvc)(User: )
Description: Service cannot be started. System.ApplicationException: Cannot start service.  Service did not stop gracefully the last time it was run.
   at BlueStacks.hyperDroid.Service.Service.OnStart(String[] args)
   at System.ServiceProcess.ServiceBase.ServiceQueuedMainCallback(Object state)
 
Error: (05/18/2015 11:44:07 AM) (Source: BstHdAndroidSvc)(User: )
Description: Service cannot be started. System.ApplicationException: Cannot start service.  Service did not stop gracefully the last time it was run.
   at BlueStacks.hyperDroid.Service.Service.OnStart(String[] args)
   at System.ServiceProcess.ServiceBase.ServiceQueuedMainCallback(Object state)
 
 
CodeIntegrity Errors:
===================================
  Date: 2015-04-08 13:53:18.703
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\SysWOW64\drivers\DrvAgent64.SYS because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2015-04-08 13:53:18.633
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\SysWOW64\drivers\DrvAgent64.SYS because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2015-04-08 13:53:18.550
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\SysWOW64\drivers\DrvAgent64.SYS because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2015-04-08 13:53:18.478
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\SysWOW64\drivers\DrvAgent64.SYS because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2015-04-08 13:53:18.401
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\SysWOW64\drivers\DrvAgent64.SYS because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2015-04-08 13:53:18.313
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\SysWOW64\drivers\DrvAgent64.SYS because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2015-04-08 13:53:18.231
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\SysWOW64\drivers\DrvAgent64.SYS because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2015-04-08 13:53:18.154
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\SysWOW64\drivers\DrvAgent64.SYS because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2015-04-08 13:53:18.069
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\SysWOW64\drivers\DrvAgent64.SYS because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2015-04-08 13:53:17.983
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\SysWOW64\drivers\DrvAgent64.SYS because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
 
=========================== Installed Programs ============================
 
Action! (HKLM-x32\...\Mirillis Action!) (Version: 1.22.0 - Mirillis)
Adobe Flash Player 17 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 17.0.0.169 - Adobe Systems Incorporated)
Adobe Flash Player 17 PPAPI (HKLM-x32\...\Adobe Flash Player PPAPI) (Version: 17.0.0.169 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.10) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.10 - Adobe Systems Incorporated)
Armed with Wings: Rearmed (HKLM-x32\...\Steam App 340580) (Version:  - Sun-Studios)
ASUS Smart Gesture (HKLM-x32\...\{4D3286A6-F6AB-498A-82A4-E4F040529F3D}) (Version: 1.0.32 - ASUS)
ATK Package (HKLM-x32\...\{AB5C933E-5C7D-4D30-B314-9C83A49B94BE}) (Version: 1.0.0020 - ASUS)
Avast Free Antivirus (HKLM-x32\...\Avast) (Version: 10.2.2215 - AVAST Software)
Battlefield Play4Free (HKLM-x32\...\{87686C21-8A15-4b4d-A3F1-11141D9BE094}) (Version:  - EA Digital illusions)
BlueStacks App Player (HKLM-x32\...\BlueStacks App Player) (Version: 0.9.4.4078 - BlueStack Systems, Inc.)
BlueStacks Notification Center (HKLM-x32\...\{152E0B21-19D5-4772-9EF8-8E76074B0C0A}) (Version: 0.9.4.4078 - BlueStack Systems, Inc.)
DFO (HKLM-x32\...\{C1E5C0FB-527E-42C6-BCA0-0A37A6124AE4}) (Version: 1.01.0000 - Neople)
DKLegend (HKLM-x32\...\{DBBBA561-CBC3-4B95-9B45-C6E19510EDBC}_is1) (Version: DKLegend V6.68 - DKLegend)
Dll-Files Fixer (HKLM-x32\...\Dll-Files Fixer_is1) (Version: 3.2.81 - Dll-Files.com)
Driver Booster 2.2 (HKLM-x32\...\Driver Booster_is1) (Version: 2.2 - IObit)
DriverAgent by eSupport.com (HKLM-x32\...\DriverAgent_is1) (Version:  - Copyright © 2013 eSupport.com, Inc • All Rights Reserved)
Eesti ID-kaardi tarkvara 3.10.3.1575 (64 bit) (HKLM\...\{4611D691-0205-4278-8A95-0301F65AAC6E}) (Version: 3.10.3.1575 - RIA)
Eudemons Online (HKLM-x32\...\{74DAC110-F3C3-4E35-83A8-E6D8193927EE}_is1) (Version: 1690 - TQ Digital Entertainment Inc.)
Genymotion version 2.4.0 (HKLM\...\{6D180286-D4DF-40EF-9227-923B9C07C08A}_is1) (Version: 2.4.0 - Genymobile)
GIMP 2.8.14 (HKLM\...\GIMP-2_is1) (Version: 2.8.14 - The GIMP Team)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 42.0.2311.135 - Google Inc.)
Google Earth (HKLM-x32\...\{4D2A6330-2F8B-11E3-9C40-B8AC6F97B88E}) (Version: 7.1.2.2041 - Google)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.26.9 - Google Inc.) Hidden
Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.25.11 - Google Inc.) Hidden
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 9.17.10.3517 - Intel Corporation)
Java 8 Update 31 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218031F0}) (Version: 8.0.310 - Oracle Corporation)
Lagarith Lossless Codec (1.3.27) (HKLM-x32\...\{F59AC46C-10C3-4023-882C-4212A92283B3}_is1) (Version:  - )
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022 (HKLM\...\{350AA351-21FA-3270-8B7A-835434E766AD}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 (HKLM-x32\...\{050d4fc8-5d48-4b8f-8972-47c82c46020f}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 (HKLM-x32\...\{f65db027-aff3-4070-886a-0d87064aabb1}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft XNA Framework Redistributable 4.0 (HKLM-x32\...\{2BFC7AA0-544C-4E3A-8796-67F3BE655BE9}) (Version: 4.0.20823.0 - Microsoft Corporation)
Mirillis Action! (HKLM-x32\...\Mirillis Action! 1.20.2.0) (Version:  - )
Noise Reduction Plug-In 2.0 (HKLM-x32\...\{847C6940-D852-11E2-81D2-F04DA23A5C58}) (Version: 2.0.596 - Sony)
NVIDIA PhysX (HKLM-x32\...\{8B922CF8-8A6C-41CE-A858-F1755D7F5D29}) (Version: 9.12.1031 - NVIDIA Corporation)
Opera Stable 29.0.1795.47 (HKLM-x32\...\Opera 29.0.1795.47) (Version: 29.0.1795.47 - Opera Software ASA)
Oracle VM VirtualBox 4.2.12 (HKLM\...\{0C1DE303-E41B-44BA-8ABA-B7F09D857001}) (Version: 4.2.12 - Oracle Corporation)
PunkBuster Services (HKLM-x32\...\PunkBusterSvc) (Version: 0.990 - Even Balance, Inc.)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6761 - Realtek Semiconductor Corp.)
RPG MAKER VX Ace RTP (HKLM-x32\...\RPGVXAce_RTP_is1) (Version: 1.00 - Enterbrain)
Skype™ 7.1 (HKLM-x32\...\{24991BA0-F0EE-44AD-9CC8-5EC50AECF6B7}) (Version: 7.1.105 - Skype Technologies S.A.)
Snagit 12 (HKLM-x32\...\{8E2CE66E-841B-444F-8A98-4B4D98863950}) (Version: 12.3.0 - TechSmith Corporation)
Sound Forge Pro 11.0 (HKLM-x32\...\{A376BDE2-EE3D-11E2-AA13-F04DA23A5C58}) (Version: 11.0.234 - Sony)
Speccy (HKLM\...\Speccy) (Version: 1.28 - Piriform)
Steam (HKLM-x32\...\Steam) (Version: 2.10.91.91 - Valve Corporation)
Superfighters Deluxe Pre-Alpha (HKLM-x32\...\Superfighters Deluxe_is1) (Version:  - Mytho-Logic Interactive)
System Requirements Lab (HKLM-x32\...\{0F659036-14C7-4622-9505-35A0DC93526A}) (Version: 6.1.3.0 - Husdawg, LLC)
Team Fortress 2 (HKLM-x32\...\Steam App 440) (Version:  - Valve)
Telegram Desktop version 0.7.4 (HKCU\...\{53F49750-6209-4FBF-9CA8-7A333C87D1ED}_is1) (Version: 0.7.4 - Telegram Messenger LLP)
Transformers Universe (HKLM\...\{EAB5ACD3-43C0-4B3E-931A-CA61520934AD}) (Version: 1.0.0.0 - Jagex Ltd)
TweakBit PCSpeedUp (HKLM-x32\...\{2FFDD819-5ACF-49D5-9F18-980B42E5DA66}_is1) (Version: 1.6.8.4 - Auslogics Labs Pty Ltd)
Unity Web Player (HKCU\...\UnityWebPlayer) (Version: 5.0.1f1 - Unity Technologies ApS)
USB2.0 UVC VGA WebCam (HKLM-x32\...\{E0A7ED39-8CD6-4351-93C3-69CCA00D12B4}) (Version: 6.2.9200.10258 - Realtek Semiconductor Corp.)
Warface Launcher (Beta) (HKLM-x32\...\{28D1723C-31C4-4A83-9799-DFFB3739026D}) (Version: 1.0.0 - Crytek GmbH)
Vegas Pro 12.0 (64-bit) (HKLM\...\{BD422D00-5232-11E3-A6F3-F04DA23A5C58}) (Version: 12.0.770 - Sony)
Windows Driver Package - ASUS (ATP) Mouse  (08/27/2012 1.0.0.125) (HKLM\...\2BD897DEE9289F769D9176245811D5330A360B0B) (Version: 08/27/2012 1.0.0.125 - ASUS)
Windows Driver Package - Google, Inc. (WinUSB) AndroidUsbDeviceClass  (08/28/2014 11.0.0000.00000) (HKLM\...\092555911492C6959D2596D612F52DCA71881CA2) (Version: 08/28/2014 11.0.0000.00000 - Google, Inc.)
Windows Driver Package - RIA (Estonian National ID Card) (UMPass) SmartCard  (09/02/2014 3.10.0.1160) (HKLM\...\34A28236E549CC8F14D06B194594C5FFE9773A5D) (Version: 09/02/2014 3.10.0.1160 - RIA (Estonian National ID Card))
WinRAR 5.20 (32-bit) (HKLM-x32\...\WinRAR archiver) (Version: 5.20.0 - win.rar GmbH)
WinRAR 5.20 (64-bit) (HKLM\...\WinRAR archiver) (Version: 5.20.0 - win.rar GmbH)
VLC media player (HKLM-x32\...\VLC media player) (Version: 2.1.5 - VideoLAN)
World of Tanks (HKCU\...\{1EAC1D02-C6AC-4FA6-9A44-96258C37C812EU}_is1) (Version:  - Wargaming.net)
 
========================= Memory info: ===================================
 
Percentage of memory in use: 52%
Total physical RAM: 3531.68 MB
Available physical RAM: 1659.98 MB
Total Pagefile: 7061.55 MB
Available Pagefile: 5110.89 MB
Total Virtual: 4095.88 MB
Available Virtual: 3974.79 MB
 
========================= Partitions: =====================================
 
1 Drive c: () (Fixed) (Total:698.54 GB) (Free:411.6 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\KASUTAJA-X55A
 
Administrator            Guest                    Kasutaja                 
 
 
**** End of log ****


#5 hamluis

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Posted 20 May 2015 - 11:39 AM

Java is outdated, making system more vulnerable to malware.

 

Driver Booster 2.2
DriverAgent
TweakBit PCSpeedUp
 
I would remove each of the above.
 
Appears to me that you may be infected, moving topic to AII forum.
 
Louis


#6 dc3

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Posted 20 May 2015 - 12:51 PM

The Live Malware Protection service failed to start due to the following error: %%2

 
This can be the result of Malware.  Please do the following.

 

Please run Malwarebytes AntiMalware
 
Please download Malwarebytes Anti-Malware.  After clicking on the link the download will start automatically.
 
1)  Double-click on mbam-setup.exe, then click on Run to install the application, follow the prompts through the installation.
 
2)  Malwarebytes will automatically open.  If this is the first time you have run this version of Malwarbytes you will see an image like the one below.
 
mbam1_zps95cc812c.png
 
Click on Update Now, after Malwarebytes is updated click on Scan.
 
If this isn't the first time you have run this version, then you will see an image like the one below.  Click on Scan
 
mbam1_zps98e7fba9.png
 
You will be prompted to update Malwarebytes, to do so click on Update Now.
 
 mbam2_zps85f38f0c.png
 
3)  The scan will automatically run now.
 
malwarerun_zps9abd4ef1.png
 
4)  When the scan is complete the results will be displayed.  Click on Delete All.
 
malwarenew_zps34b58fdc.png
 
5)  Please post the Malwarebytes log.
 
To find your Malwarebytes log,download mbam-check.exe from here and save it to your desktop.
 
To open the log double click on mbam-check.exe on your desktop.  When the log opens, scroll down toward the bottom of the log to Quarantined Items.  Copy and paste this in your next post.
 
==========
 
Please download TDSSKiller from here and save it to your Desktop.
 
The log for the TDSSKiller can be very long.  If you go to the bottom of the log to where you find Scan finished you will see the results of the scan.  If it shows Detected object count: 0 and Actual detected object count: 0, this means that nothing malicious was found and you will not need to post the log.
 
1.  Doubleclick on TDSSKiller.exe to run the application, then click on Change parameters.
 
tdss1_zps90132559.png
 
2.  Check Loaded Modules, Verify Driver Digital Signature, and Detect TDLFS file system.
 
If you are asked to reboot because an "Extended Monitoring Driver is required" please click Reboot now.
 
tdsskillermultiple_zps472c18eb.png
 
3.  Click Start Scan and allow the scan process to run.
 
tdss4_zps6792a13c.png
 
4.  If threats are detected select Cure (if available) for all of them unless otherwise instructed.
 
***Do NOT select Delete!
 
Click on Continue.
 
tdss5_zps98fc5887.png
 
5.  Click on Reboot computer.
 
Please copy the TDSSKiller.[Version]_[Date]_[Time]_log.txt file found in your root directory (typically c:\) and paste it into your next reply.
 
Note:  The log may be very long.  You may need to break it into parts to post the whole log.
 
==========
 
Please download TDSSKiller from here and save it to your Desktop.
 
The log for the TDSSKiller can be very long.  If you go to the bottom of the log to where you find Scan finished you will see the results of the scan.  If it shows Detected object count: 0 and Actual detected object count: 0, this means that nothing malicious was found and you will not need to post the log.
 
1.  Doubleclick on TDSSKiller.exe to run the application, then click on Change parameters.
 
tdss1_zps90132559.png
 
2.  Check Loaded Modules, Verify Driver Digital Signature, and Detect TDLFS file system.
 
If you are asked to reboot because an "Extended Monitoring Driver is required" please click Reboot now.
 
tdsskillermultiple_zps472c18eb.png
 
3.  Click Start Scan and allow the scan process to run.
 
tdss4_zps6792a13c.png
 
4.  If threats are detected select Cure (if available) for all of them unless otherwise instructed.
 
***Do NOT select Delete!
 
Click on Continue.
 
tdss5_zps98fc5887.png
 
5.  Click on Reboot computer.
 
Please copy the TDSSKiller.[Version]_[Date]_[Time]_log.txt file found in your root directory (typically c:\) and paste it into your next reply.
 
Note:  The log may be very long.  You may need to break it into parts to post the whole log.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#7 RobertHD

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Posted 21 May 2015 - 03:52 AM

I would say 70 degrees is way hot for a PC I think you need to reapply thermal Paste and clean the fans...


Robert James Crawley Klopp


#8 dc3

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Posted 21 May 2015 - 09:11 AM

I would say 70 degrees is way hot for a PC I think you need to reapply thermal Paste and clean the fans...

The maximum temperature for that CPU is 100C, but the CPU will start throttling back at around 80C.

 

I would suggest using a canned duster to blow out the insides via the vents.  In most cases this will lower the temperature if there is a buildup of dust.  Reapplying the thermal compound is the last ditch effort.  This will require a fair amount of disassembling. 


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#9 YeOldeOne

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Posted 21 May 2015 - 10:40 AM

Malwarebyte log:


mbam-check result log version:     2.1.1.1001
========================================
 
User Account type:                 Administrator
OS:                                Windows 7 Service Pack 1 Service Pack 1 64 bit Operating System
Current Version and Build:         6.1.7601.0 
Malwarebytes Anti-Malware:         2.1.6.1022
Installed On:                      2015/05/21
Malware Database:                  0000.00.00.00
Rootkit Database:                  0000.00.00.00
Remediation Database:              0000.00.00.00
IP Database:                       0000.00.00.00
Domain Database:                   0000.00.00.00
License:                           Free
Malware Protection:                4 (The service is running.)
Malicious Website Protection:      1 (The service is not running.)
Chameleon:                         0 <--CAN NOT OPEN SC_HANDLE, SERVICE IS NOT RUNNING FOR: MBAMChameleon
Log Created:                       2015/05/21 18:34:51
Compatibility Flag Settings:
=================================
 
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\appCompatFlags\Layers
C:\Users\Kasutaja\Downloads\chromeinstall-8u25.exeREG_SZ VISTARTM
C:\Program Files (x86)\Adobe\Adobe Creative Cloud\Utils\Creative Cloud Uninstaller.exeREG_SZ WINXPSP2
C:\Users\Kasutaja\Downloads\VirtualBox-4.3.20-96997-Win.exeREG_SZ VISTASETUP RUNASADMIN
C:\SDS_11_WIN\SPLAT DEATH SALAD.exeREG_SZ DISABLEUSERCALLBACKEXCEPTION
c:\program files (x86)\warcraft iii\War3.exeREG_SZ DISABLEUSERCALLBACKEXCEPTION
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows NT\CurrentVersion\appCompatFlags\Layers
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows NT\CurrentVersion\appCompatFlags\Layers
SeaToolsforWindows.exe        REG_SZ RUNASADMIN
 
Malwarebytes Anti-Malware Shell Extension Block Check:
======================================================
 
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Shell Extensions\Blocked:
 
MBAM Startup Entries: 
=====================
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\RunOnce
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce
 
Malwarebytes Anti-Malware Service and Driver Status:
=======================================================
 
--------------Driver File Info:--------------
C:\Windows\system32\drivers\mbam.sys
File Size: 25816     BYTES FileVersion: 0.1.15.0 MD5: [1e9e32aec3e1eb1b31b8169f33168b56]
C:\Windows\system32\drivers\mwac.sys
File Size: 63704     BYTES FileVersion: 1.0.6.0 MD5: [f49fb3c88e263ae9a246593b0bb29294]
C:\Windows\system32\drivers\mbamswissarmy.sys
File Size: 136408    BYTES FileVersion: 0.2.21.0 MD5: [e9cd058c79ea15b4aa93e259fa713b07]
C:\Windows\system32\drivers\mbamchameleon.sys
File Size: 107736    BYTES FileVersion: 1.1.13.0 MD5: [54d70409de6932e9efa117779611e7a9]
 
--------------MBAMProtector:--------------
Type:                   2
State:                  4 (The service is running.) (STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE:        0
SERVICE_EXIT_CODE:      0
CHECKPOINT:             0
WAIT_HINT:              0
 
 
--------------MBAMService:--------------
Type:                   16
State:                  1 (The service is not running.) (State is stopped)
WIN32_EXIT_CODE:        0
SERVICE_EXIT_CODE:      0
CHECKPOINT:             0
WAIT_HINT:              0
 
 
--------------MBAMScheduler:--------------
Type:                   N/A
State:                  0 <--CAN NOT OPEN SC_HANDLE, SERVICE IS NOT RUNNING FOR: MBAMScheduler
WIN32_EXIT_CODE:        N/A
SERVICE_EXIT_CODE:      N/A
CHECKPOINT:             N/A
WAIT_HINT:              N/A
 
 
--------------MBAMChameleon:--------------
Type:                   N/A
State:                  0 <--CAN NOT OPEN SC_HANDLE, SERVICE IS NOT RUNNING FOR: MBAMChameleon
WIN32_EXIT_CODE:        N/A
SERVICE_EXIT_CODE:      N/A
CHECKPOINT:             N/A
WAIT_HINT:              N/A
 
 
--------------MBAMWebAccessControl:--------------
Type:                   2
State:                  1 (The service is not running.) (State is stopped)
WIN32_EXIT_CODE:        1077
SERVICE_EXIT_CODE:      0
CHECKPOINT:             0
WAIT_HINT:              0
 
 
Required Dependencies:
======================
 
--------------BFE:--------------
Type:                   32
State:                  4 (The service is running.)
WIN32_EXIT_CODE:        0
SERVICE_EXIT_CODE:      0
CHECKPOINT:             0
WAIT_HINT:              0
 
 
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\BFE
DisplayName                   REG_SZ @%SystemRoot%\system32\bfe.dll,-1001
Group                         REG_SZ NetworkProvider
ImagePath                     REG_EXPAND_SZ %systemroot%\system32\svchost.exe -k LocalServiceNoNetwork
Description                   REG_SZ @%SystemRoot%\system32\bfe.dll,-1002
ObjectName                    REG_SZ NT AUTHORITY\LocalService
ErrorControl                  REG_DWORD 1
Start                         REG_DWORD 2
Type                          REG_DWORD 32
DependOnService               REG_MULTI_SZ RpcSs
 
ServiceSidType                REG_DWORD 3
RequiredPrivileges            REG_MULTI_SZ SeAuditPrivilege
 
FailureActions                REG_BINARY Binary Data
 
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\BFE\Parameters
ServiceDll                    REG_EXPAND_SZ %SystemRoot%\System32\bfe.dll
ServiceDllUnloadOnStop        REG_DWORD 1
ServiceMain                   REG_SZ BfeServiceMain
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\BFE\Parameters\Policy
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\BFE\Parameters\Policy\BootTime
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\BFE\Parameters\Policy\BootTime\Filter
{dc95b53e-01cf-4058-821d-350b3d0d4676}REG_BINARY Binary Data
 
{2dd96961-5757-434f-b617-34e732517c0e}REG_BINARY Binary Data
 
{2db25e6c-f07a-44f4-b6c8-50a330d2790b}REG_BINARY Binary Data
 
{c42f1cd6-3a95-4ae2-a513-793c3ae610c7}REG_BINARY Binary Data
 
{0c41d586-9c19-4e01-9d66-b5b98a97576e}REG_BINARY Binary Data
 
{12c38916-82ac-4737-8f38-b6957ffebad6}REG_BINARY Binary Data
 
{c970a45d-57f9-4e32-a5bd-886a9662641e}REG_BINARY Binary Data
 
{0c3be01b-fe70-4cc4-89dc-c07996b67e6d}REG_BINARY Binary Data
 
{074f7f68-ee10-428a-89d1-ba78f6c327ca}REG_BINARY Binary Data
 
{c016105c-eb34-4519-a5fd-5f4e4ad4d18e}REG_BINARY Binary Data
 
{a47525e2-725b-4888-8af1-ba5a60c04f4d}REG_BINARY Binary Data
 
{0ccc96a3-8c5c-45e2-b80e-7e37b16cc1ad}REG_BINARY Binary Data
 
{935b7f48-0ede-44dd-9bc2-e00bb635cda3}REG_BINARY Binary Data
 
{941dad9d-7b1a-4354-997b-00cf1aa9b35c}REG_BINARY Binary Data
 
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\BFE\Parameters\Policy\Persistent
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\BFE\Parameters\Policy\Persistent\Filter
{dc95b53e-01cf-4058-821d-350b3d0d4676}REG_BINARY Binary Data
 
{f444c576-6e60-4ea2-9faa-80d57ed12cd2}REG_BINARY Binary Data
 
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{0c3be01b-fe70-4cc4-89dc-c07996b67e6d}REG_BINARY Binary Data
 
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{716b48eb-0a35-4a76-92ab-1d987230d288}REG_BINARY Binary Data
 
{1165065e-4996-4338-abaf-4b8556b4d431}REG_BINARY Binary Data
 
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{2dd96961-5757-434f-b617-34e732517c0e}REG_BINARY Binary Data
 
{375fb39b-08c6-40f2-bdf2-08fa63f970a2}REG_BINARY Binary Data
 
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{b02a4013-b6b5-4859-9168-1e3299e43b24}REG_BINARY Binary Data
 
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{4137b143-2770-43d4-91a2-55bb0a069830}REG_BINARY Binary Data
 
{3180114b-8338-4740-9a16-444134ad62f4}REG_BINARY Binary Data
 
{17043d46-fac2-4561-bca1-0c7a05e95f5f}REG_BINARY Binary Data
 
{567d3836-3f5b-4067-b9c4-952f677010a2}REG_BINARY Binary Data
 
{4e718c57-c397-4221-9fbb-14fd51701d6a}REG_BINARY Binary Data
 
{3a90a266-1519-4d23-911b-e84cd0f02ab8}REG_BINARY Binary Data
 
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\BFE\Parameters\Policy\Persistent\Provider
{decc16ca-3f33-4346-be1e-8fb4ae0f3d62}REG_BINARY Binary Data
 
{4b153735-1049-4480-aab4-d1b9bdc03710}REG_BINARY Binary Data
 
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{aa6a7d87-7f8f-4d2a-be53-fda555cd5fe3}REG_BINARY Binary Data
 
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\BFE\Parameters\Policy\Persistent\SubLayer
{b3cdd441-af90-41ba-a745-7c6008ff2300}REG_BINARY Binary Data
 
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{9ba30013-c84e-47e5-ac6e-1e1aed72fa69}REG_BINARY Binary Data
 
--------------fltmgr:--------------
Type:                   2
State:                  4 (The service is running.) (STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE:        0
SERVICE_EXIT_CODE:      0
CHECKPOINT:             0
WAIT_HINT:              0
 
 
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\FltMgr
AttachWhenLoaded              REG_DWORD 1
DisplayName                   REG_SZ @%SystemRoot%\system32\drivers\fltmgr.sys,-10001
Group                         REG_SZ FSFilter Infrastructure
ImagePath                     REG_EXPAND_SZ system32\drivers\fltmgr.sys
Description                   REG_SZ @%SystemRoot%\system32\drivers\fltmgr.sys,-10000
ErrorControl                  REG_DWORD 3
Start                         REG_DWORD 0
Tag                           REG_DWORD 1
Type                          REG_DWORD 2
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\FltMgr\Enum
0                             REG_SZ Root\LEGACY_FLTMGR\0000
Count                         REG_DWORD 1
NextInstance                  REG_DWORD 1
 
 
C:\Windows\system32\drivers\fltmgr.sys
File Size: 289664    BYTES FileVersion: 6.1.7601.17514 MD5: [da6b67270fd9db3697b20fce94950741]
C:\Windows\SysWOW64\olepro32.dll
File Size: 90112     BYTES FileVersion: 6.1.7601.17514 MD5: [703ffd301ab900b047337c5d40fd6f96]
 
 
MBAM Registry Settings and License Info:
========================================
--------------Settings:--------------
Advanced: 
    AutomaticQuarantine:                                       true 
    AutostartProtection:                                       true 
    LimitedMode:                                               false 
    StartSilentMode:                                           false 
    StartupDelay:                                              -15 
ApplicationState: 
    First-Run-After-Installation:                              false 
General: 
    DaysUntilNotifyExpiration:                                 5 
    Language:                                                  en 
    RightClickAccess:                                          false 
    SilentErrors:                                              false 
Logging: 
    ExportLog:                                                 true 
Marketing: 
    LastPostScanMarketingIndex:                                1 
Notification: 
ProtectionTray: 
    DisplayMilliseconds:                                       3000 
ScanHistory: 
    Duration_Complete:                                         249064 
    Duration_Driver:                                           0 
    Duration_Filesystem:                                       173 
    Duration_Heuristics:                                       1014517 
    Duration_Loading:                                          0 
    Duration_MasterBootRecord:                                 0 
    Duration_Memory:                                           40000 
    Duration_PreScan:                                          34791 
    Duration_Registry:                                         26869 
    Duration_Sector:                                           0 
    Duration_Startup:                                          24991 
    ItemCount_Complete:                                        312200 
    ItemCount_Driver:                                          0 
    ItemCount_Filesystem:                                      43127 
    ItemCount_Heuristics:                                      19297 
    ItemCount_Loading:                                         0 
    ItemCount_MasterBootRecord:                                0 
    ItemCount_Memory:                                          2797 
    ItemCount_PreScan:                                         34750 
    ItemCount_Registry:                                        574 
    ItemCount_Sector:                                          0 
    ItemCount_Startup:                                         1015 
    LastScanDateEpoch:                                         1432220629938 
    LastScanType:                                              1 (Threat Scan)
Update: 
    LastUpdate:                                                2015-05-21T15:03:40 
    NotifyInstallReady:                                        true 
    NotifyOutdatedDatabase:                                    7 
    ProxyPassword:                                              
    ProxyPort:                                                 0 
    ProxyServer:                                                
    ProxyUsername:                                              
    UseProxy:                                                  false 
    UseProxyAuthentication:                                    false 
--------------Account:--------------
  Account Status:                                              Free 
  Expiration Time:                                              
  Activation Time:                                              
  Trial Used:                                                  false 
--------------Access Policies:--------------
 
Scheduler Queue:
================
 
 
Pending File Rename Operations: 
================================
If any Malwarebytes Anti-Malware items are listed below, the user must reboot to complete a Malwarebytes Anti-Malware upgrade installation.
Pending File Rename Operations: 
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\
PendingFileRenameOperations REG_MULTI_SZ \??\C:\ProgramData\Malwarebytes\Malwarebytes Anti-Malware\cleanup.old
 
 
 
MBAMProtector Registry Values:
==============================
 
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MBAMProtector
Type                          REG_DWORD 2
Start                         REG_DWORD 3
ErrorControl                  REG_DWORD 1
ImagePath                     REG_EXPAND_SZ \??\C:\Windows\system32\drivers\mbam.sys
Group                         REG_SZ FSFilter Anti-Virus
DependOnService               REG_MULTI_SZ FltMgr
 
WOW64                         REG_DWORD 1
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MBAMProtector\Instances
DefaultInstance               REG_SZ MBAMProtector Instance
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MBAMProtector\Instances\MBAMProtector Instance
Altitude                      REG_SZ 328800
Flags                         REG_DWORD 0
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MBAMProtector\Parameters
PassThruFile                  REG_SZ mbampt.exe
ProductPath                   REG_SZ C:\Program Files (x86)\Malwarebytes Anti-Malware
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MBAMProtector\Enum
0                             REG_SZ Root\LEGACY_MBAMPROTECTOR\0000
Count                         REG_DWORD 1
NextInstance                  REG_DWORD 1
 
MBAMService Registry Values:
============================
 
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MBAMService
Type                          REG_DWORD 16
Start                         REG_DWORD 2
ErrorControl                  REG_DWORD 1
ImagePath                     REG_EXPAND_SZ "C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exe"
DependOnService               REG_MULTI_SZ MBAMProtector
 
WOW64                         REG_DWORD 1
ObjectName                    REG_SZ LocalSystem
Description                   REG_SZ Malwarebytes Anti-Malware service
DelayedAutostart              REG_DWORD 0
 
MBAMScheduler Registry Values:
==============================
 
 
 
Terminal Services Status for (null) entries in PM logs and GetUserToken errors:
===============================================================================
 
--------------TERMService:--------------
Type:                   32
State:                  1 (The service is not running.) (State is stopped)
WIN32_EXIT_CODE:        1077
SERVICE_EXIT_CODE:      0
CHECKPOINT:             0
WAIT_HINT:              0
 
 
TermService Start is set to: 3 (Manual Startup)
 
Proxy Status: No proxy is Set
 
LAN Settings:
=============
 
No Settings are Set <--NOT DETECTING SETTING AUTOMATICALLY
 
SystemPartition:
================
 
HKEY_LOCAL_MACHINE\SYSTEM\Setup\
SystemPartition REG_SZ \Device\HarddiskVolume1
 
Balloon Tips Status:
====================
 
Enabled
 
Time Format Settings:
=====================
 
Should be:
h:mm:ss tt
AM 
PM 
:
 
Currently:
REG_SZ H:mm:ss
REG_SZ EL
REG_SZ PL
REG_SZ :
 
Language and Regional Settings:
===============================
 
ACP: 1257 Please refer to this link for details: Here 
MACCP: 10029 Please refer to this link for details: Here 
OEMCP: 775 Please refer to this link for details: Here 
 
Startup Folders for Error_Expanding_Variables Check:
====================================================
 
All Users Startup Folder Exists.
Current User's Startup Folder Exists.
 
 
Context Menu Entries:
=====================
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
List of MBAM Related Directories:
=================================
 
C:\Program Files (x86)\Malwarebytes Anti-Malware\
7z.dll                                   File Size: 920888    BYTES FileVersion:  9.20.0.0       MD5: [3c88cad475b8b4b30b62199e40b2498c]
changes.txt                             File Size: 577       BYTES FileVersion:  N/A            MD5: [58354dbb59bc2955d070559338f970a4]
license.rtf                             File Size: 42936     BYTES FileVersion:  N/A            MD5: [b22cb49aa8d1359b08eb9e4a4e13899b]
master.conf                             File Size: 1258      BYTES FileVersion:  N/A            MD5: [9702ca5e82d3756c6d8af34a2ababaea]
mbam.dll                                 File Size: 602936    BYTES FileVersion:  1.0.35.0       MD5: [296e2ee79be1a6cf197ad38ae3bd58d9]
mbam.exe                                 File Size: 6212920   BYTES FileVersion:  1.0.2.929      MD5: [7e212e742bf06bf678ae35e9c1b74b8f]
mbamcore.dll                             File Size: 1971000   BYTES FileVersion:  1.2.0.0        MD5: [043835a4a31239fe57b891ec960e6075]
mbamdor.exe                             File Size: 54072     BYTES FileVersion:  1.0.1.0        MD5: [b83bd7a2c8c2c03d06859c9c46358de7]
mbamext.dll                             File Size: 310584    BYTES FileVersion:  3.0.6.0        MD5: [2f3e8b9ee709180e01b197929b3dd4eb]
mbampt.exe                               File Size: 39736     BYTES FileVersion:  1.0.0.0        MD5: [416c41110833b3e1c14c7188b71ae70f]
mbamscheduler.exe                       File Size: 1871160   BYTES FileVersion:  3.1.2.0        MD5: [516e29ad03bdf610cc36a95ae692fe42]
mbamservice.exe                         File Size: 1080120   BYTES FileVersion:  3.1.0.0        MD5: [2b983f067aee3f9eb4df5e97f45d21d1]
mbamsrv.dll                             File Size: 3847992   BYTES FileVersion:  1.2.7.0        MD5: [22c7bd320a5c2ae3ae24c529768702f9]
msvcp100.dll                             File Size: 421688    BYTES FileVersion:  10.0.40219.325 MD5: [83c628fb6b293d61f7bfbbc3d8f88ac9]
msvcr100.dll                             File Size: 774456    BYTES FileVersion:  10.0.40219.325 MD5: [e8115316a914da20529e984f0c52828d]
QtCore4.dll                             File Size: 2582840   BYTES FileVersion:  4.8.5.0        MD5: [f8e05dc5365f07d0337ef56be17b3e04]
QtGui4.dll                               File Size: 8420152   BYTES FileVersion:  4.8.5.0        MD5: [fd1d67dd57309ffe4ae508c14b71b561]
QtNetwork4.dll                           File Size: 909112    BYTES FileVersion:  4.8.5.0        MD5: [d966279de7fa2193eb84cfb859e704a6]
unins000.dat                             File Size: 27864     BYTES FileVersion:  N/A            MD5: [9d943c75c98da61c659f0daf95285834]
unins000.exe                             File Size: 718037    BYTES FileVersion:  51.52.0.0      MD5: [d2796ecf50731e696f0c065d24c0827a]
 
C:\Program Files (x86)\Malwarebytes Anti-Malware\\accessible
qtaccessiblewidgets4.dll                 File Size: 198968    BYTES FileVersion:  4.8.4.0        MD5: [9ba27dab5412b71cb8238740d6619d1d]
 
C:\Program Files (x86)\Malwarebytes Anti-Malware\\Chameleon
 
C:\Program Files (x86)\Malwarebytes Anti-Malware\\Chameleon\Windows
chameleon.chm                           File Size: 235882    BYTES FileVersion:  N/A            MD5: [c4190b71f037714aa77aba294434ba5b]
firefox.com                             File Size: 878392    BYTES FileVersion:  3.1.16.0       MD5: [4518dd9a09b4fef7db3b13f0ddddd36e]
firefox.exe                             File Size: 878392    BYTES FileVersion:  3.1.16.0       MD5: [4518dd9a09b4fef7db3b13f0ddddd36e]
firefox.pif                             File Size: 878392    BYTES FileVersion:  3.1.16.0       MD5: [4518dd9a09b4fef7db3b13f0ddddd36e]
firefox.scr                             File Size: 878392    BYTES FileVersion:  3.1.16.0       MD5: [4518dd9a09b4fef7db3b13f0ddddd36e]
iexplore.exe                             File Size: 878392    BYTES FileVersion:  3.1.16.0       MD5: [4518dd9a09b4fef7db3b13f0ddddd36e]
mbam-chameleon.com                       File Size: 878392    BYTES FileVersion:  3.1.16.0       MD5: [4518dd9a09b4fef7db3b13f0ddddd36e]
mbam-chameleon.exe                       File Size: 878392    BYTES FileVersion:  3.1.16.0       MD5: [4518dd9a09b4fef7db3b13f0ddddd36e]
mbam-chameleon.pif                       File Size: 878392    BYTES FileVersion:  3.1.16.0       MD5: [4518dd9a09b4fef7db3b13f0ddddd36e]
mbam-chameleon.scr                       File Size: 878392    BYTES FileVersion:  3.1.16.0       MD5: [4518dd9a09b4fef7db3b13f0ddddd36e]
mbam-killer.exe                         File Size: 1445176   BYTES FileVersion:  3.0.9.0        MD5: [99345356e450a5a403488280d3520550]
rundll32.exe                             File Size: 878392    BYTES FileVersion:  3.1.16.0       MD5: [4518dd9a09b4fef7db3b13f0ddddd36e]
svchost.exe                             File Size: 878392    BYTES FileVersion:  3.1.16.0       MD5: [4518dd9a09b4fef7db3b13f0ddddd36e]
windows.exe                             File Size: 878392    BYTES FileVersion:  3.1.16.0       MD5: [4518dd9a09b4fef7db3b13f0ddddd36e]
winlogon.exe                             File Size: 878392    BYTES FileVersion:  3.1.16.0       MD5: [4518dd9a09b4fef7db3b13f0ddddd36e]
 
C:\Program Files (x86)\Malwarebytes Anti-Malware\\imageformats
qgif4.dll                               File Size: 32568     BYTES FileVersion:  4.8.4.0        MD5: [769d18b10c86186dc31a389979d33c27]
 
C:\Program Files (x86)\Malwarebytes Anti-Malware\\Languages
lang_ar.qm                               File Size: 102066    BYTES FileVersion:  N/A            MD5: [1601bc6ef4bec7d2ab9ba68a7f989a37]
lang_bg.qm                               File Size: 124167    BYTES FileVersion:  N/A            MD5: [1353a08c12f1de3f9daf8d4accf005de]
lang_ca.qm                               File Size: 107459    BYTES FileVersion:  N/A            MD5: [5549692fe8f9e43e0012a088f6a94450]
lang_cs.qm                               File Size: 119884    BYTES FileVersion:  N/A            MD5: [585ff91200e8e356bc713f5ee7dd78a5]
lang_da.qm                               File Size: 102643    BYTES FileVersion:  N/A            MD5: [ef3261171bcaebac883893f374ad4024]
lang_de.qm                               File Size: 130017    BYTES FileVersion:  N/A            MD5: [7558ad2d9a5f23f95bcb9d50f7458250]
lang_el.qm                               File Size: 128427    BYTES FileVersion:  N/A            MD5: [4450767b6eaaa6869ee410d389a5e9ed]
lang_en.qm                               File Size: 100191    BYTES FileVersion:  N/A            MD5: [2b85d8e24659bf96f2c8a666bead54c4]
lang_es.qm                               File Size: 129307    BYTES FileVersion:  N/A            MD5: [74e57ce8c0dc024d7c5fcb068debb3a0]
lang_et.qm                               File Size: 122063    BYTES FileVersion:  N/A            MD5: [ff11420bba00002307e14b288c4ce19f]
lang_fi.qm                               File Size: 103951    BYTES FileVersion:  N/A            MD5: [89d33b2b7175fb7b3924d9864cdf2230]
lang_fr.qm                               File Size: 131783    BYTES FileVersion:  N/A            MD5: [d2b1267fbbb51c39e79f975fbe2182a7]
lang_he.qm                               File Size: 112817    BYTES FileVersion:  N/A            MD5: [a2614d9a5d9aba7817fbae878a92de2c]
lang_hu.qm                               File Size: 123254    BYTES FileVersion:  N/A            MD5: [c64b7919827df30fd55d9e9f40cf87a7]
lang_id.qm                               File Size: 120134    BYTES FileVersion:  N/A            MD5: [dffed4516bf61605021d9e8861c01951]
lang_it.qm                               File Size: 126353    BYTES FileVersion:  N/A            MD5: [4736f333e32d0c8f091ca9afe3fa4e71]
lang_ja.qm                               File Size: 87363     BYTES FileVersion:  N/A            MD5: [d982d5194aaa6e24e7191ee908491f9d]
lang_ko.qm                               File Size: 99039     BYTES FileVersion:  N/A            MD5: [5211e95dd40ea3b4cde5c831490822c9]
lang_lt.qm                               File Size: 105352    BYTES FileVersion:  N/A            MD5: [d610679ecb6929ee3ce82cac8f8d00a1]
lang_lv.qm                               File Size: 105344    BYTES FileVersion:  N/A            MD5: [985309298c683a35571fdb9486708287]
lang_nl.qm                               File Size: 125821    BYTES FileVersion:  N/A            MD5: [018c55baa051080bb012e63cb446b203]
lang_no.qm                               File Size: 120529    BYTES FileVersion:  N/A            MD5: [c2ee34817e0dfed9d5a5a85bc667e73c]
lang_pl.qm                               File Size: 125910    BYTES FileVersion:  N/A            MD5: [56e9a207bf8f4b564fd71e9defa96d4b]
lang_pt_BR.qm                           File Size: 124022    BYTES FileVersion:  N/A            MD5: [46a048872f4091a6a9862a54457c3a2c]
lang_pt_PT.qm                           File Size: 129551    BYTES FileVersion:  N/A            MD5: [99eb0c042faad4ee276f267a870a7abf]
lang_ro.qm                               File Size: 104981    BYTES FileVersion:  N/A            MD5: [0cbdb05b7927831d8331eb14d4638f32]
lang_ru.qm                               File Size: 126972    BYTES FileVersion:  N/A            MD5: [0febf393c35f2f1a3cd914b838da66dc]
lang_sk.qm                               File Size: 103656    BYTES FileVersion:  N/A            MD5: [d3fd5aa90bdae21984139a21058f4d71]
lang_sl.qm                               File Size: 122126    BYTES FileVersion:  N/A            MD5: [59911addc36e105cc55ba2ee31d09b7a]
lang_sv.qm                               File Size: 121593    BYTES FileVersion:  N/A            MD5: [f96d43155d3c98e43d7682983c0a9898]
lang_tr.qm                               File Size: 103127    BYTES FileVersion:  N/A            MD5: [12b05f94c8e397c62f324485e3059b07]
lang_vi.qm                               File Size: 119896    BYTES FileVersion:  N/A            MD5: [651b66fb4a9cfa95b640876670be7a27]
 
C:\Program Files (x86)\Malwarebytes Anti-Malware\\Plugins
fixdamage.exe                           File Size: 821560    BYTES FileVersion:  1.1.0.1010     MD5: [796973043d5b665178150dd1cfb41a43]
 
C:\Users\Kasutaja\AppData\Roaming\Malwarebytes\Malwarebytes Anti-Malware
 
C:\ProgramData\Malwarebytes\Malwarebytes Anti-Malware
actions.ref                             File Size: 1064      BYTES FileVersion:  N/A            MD5: [82d5c75c4414aca1215937ee1713407b]
cleanup.old                             File Size: 1971000   BYTES FileVersion:  1.2.0.0        MD5: [043835a4a31239fe57b891ec960e6075]
domains.ref                             File Size: 84        BYTES FileVersion:  N/A            MD5: [11061fd93cbfc792dff939fdc202128e]
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C:\ProgramData\Malwarebytes\Malwarebytes Anti-Malware\Configuration
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C:\ProgramData\Malwarebytes\Malwarebytes Anti-Malware\Configuration\Restore
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Malware Exclusions:
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Unable to access quarantine information: Error code 20001===============================================================
END OF FILE
TDSSKiller log (no threats found):


#10 YeOldeOne

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Posted 22 May 2015 - 04:14 AM

After I deleted everything from the anti-malware scan the computer went almost three hours without crashing but now it's back to crashing after 30 seconds to 5 minutes after turning on

 

Just wanted to try if it crashes in Safe mode or BIOS menu. It did


Edited by YeOldeOne, 22 May 2015 - 09:54 AM.


#11 YeOldeOne

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Posted 23 May 2015 - 03:54 AM

I ran JRT, EScanAV, ESET online scanner, AdwCleaner and CCleaner. The computer seems fixed but I'll let you know if anything happens and if you want I can give you the logs

 

2 minutes after writing this it crashed. Could it be a hardware failure?


Edited by YeOldeOne, 23 May 2015 - 04:21 AM.


#12 dc3

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Posted 23 May 2015 - 09:41 AM

I see that you are using CCleaner, this is a good program with some very useful options.  But one option you should not use is the registry cleaner.  

 

Bleeping Computer DOES NOT recommend the use of registry cleaners/optimizers for several reasons:
 
Why you should not use Registry Cleaners and Optimization Tools
 
There are numerous programs which purport to improve system performance, make repairs and tune up a computer. Many of them include such features as a registry cleaner, registry optimizer, disk optimizer, etc. Some of these programs even incorporate optimization and registry cleaning features alongside anti-malware capabilities. These registry cleaners and optimizers claim to speed up your computer by finding and removing orphaned and corrupt registry entries that are responsible for slowing down system performance. There is no statistical evidence to back such claims. Advertisements to do so are borderline scams intended to goad users into using an unnecessary and potential dangerous product.

 

If it is crashing while in the BIOS I would definitely suspect hardware.

 

Are you running the notebook with both the power adapter and the battery?

 

How old is this notebook?

 

Have you made any changes to settings in the BIOS?

 

You only have the single RAM module, so you would need to run a program like Memtest 86 to determine if there is a problem with it.  


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#13 YeOldeOne

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Posted 23 May 2015 - 10:35 AM

I used the registry cleaner option (stupid idea) but it asked to make a backup before it started so I guess I'm not doomed after all. Now if only I could get the notebook to stay on long enough to import the backup into regedit.
 
1. I usually run the notebook with adapter only. I have tried the battery and adapter separately and together but it still crashes and won't turn on.
 
2. It's a preowned computer so I don't know the age but I've had it for 1 year and 3 months
 
3. I don't do anything in BIOS because I don't want to screw anything up

Edited by YeOldeOne, 23 May 2015 - 01:41 PM.


#14 YeOldeOne

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Posted 24 May 2015 - 08:34 AM

I forgot to mention that the problem started after a system restore. Does this mean my notebook is not dieing?

#15 dc3

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Posted 24 May 2015 - 01:53 PM

I never gave any thought to the possibility that your notebook could be dying.

 

Do you have a restore point earlier than the last on you used?


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