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"RespectSale" ads, popups, hyperlinks


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8 replies to this topic

#1 misscmouse

misscmouse

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Local time:10:36 PM

Posted 17 May 2015 - 03:59 AM

Hi,

 

I am encountering what seems to be a virus calling itself "RespectSale." It disrupts searches with unwanted ads, popups and by adding random hyperlinks to words on the pages I visit. It adds itself as an "extension" in Chrome (the browser I use), but remains a problem even after I remove the extension (which I have done numerous times). I have tried Malwarebytes repeatedly (gets rid of things most times I run it but the virus remains), and have also tried ComboFix, followed by AdwCleaner. I am posting the logs I recieved after running each of these below. If anyone can give me any ideas as to what to try next, advice would be greatly appreciated!

 

(I use Windows 7!)

 

ComboFix Log:

 

ComboFix 15-05-13.01 - Katelynne 05/17/2015   1:07.1.2 - x86
Microsoft Windows 7 Ultimate   6.1.7601.1.1252.1.1033.18.2975.2271 [GMT -7:00]
Running from: c:\users\Katelynne\Downloads\ComboFix.exe
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
C:\install.exe
c:\programdata\2148167582810076707
c:\programdata\2148167582810076707\0da786a5a652bd61d04969b6da2163c2.ini
c:\programdata\2148167582810076707\235ac3986e3193bad04969b6da2163c2.ini
c:\programdata\2148167582810076707\238deaacf3904616d04969b6da2163c2.ini
c:\programdata\2148167582810076707\523632a21cd1a75cd04969b6da2163c2.ini
c:\programdata\2148167582810076707\60a745f6d39aa790d04969b6da2163c2.ini
c:\programdata\2148167582810076707\8463fe339d1b178ad04969b6da2163c2.ini
c:\programdata\2148167582810076707\a4cbef4530822e15d04969b6da2163c2.ini
c:\programdata\2148167582810076707\eab42a4ed1ed4aafd04969b6da2163c2.ini
c:\users\Gretchen\AppData\Roaming\Mozilla\Firefox\Profiles\yrwto38c.default\extensions\staged\I@iqmG62.edu
c:\users\Gretchen\AppData\Roaming\Mozilla\Firefox\Profiles\yrwto38c.default\extensions\staged\I@iqmG62.edu\bootstrap.js
c:\users\Gretchen\AppData\Roaming\Mozilla\Firefox\Profiles\yrwto38c.default\extensions\staged\I@iqmG62.edu\chrome.manifest
c:\users\Gretchen\AppData\Roaming\Mozilla\Firefox\Profiles\yrwto38c.default\extensions\staged\I@iqmG62.edu\content\bg.js
c:\users\Gretchen\AppData\Roaming\Mozilla\Firefox\Profiles\yrwto38c.default\extensions\staged\I@iqmG62.edu\install.rdf
c:\users\Gretchen\AppData\Roaming\Mozilla\Firefox\Profiles\yrwto38c.default\extensions\staged\qzWyVh@K.org
c:\users\Gretchen\AppData\Roaming\Mozilla\Firefox\Profiles\yrwto38c.default\extensions\staged\qzWyVh@K.org\bootstrap.js
c:\users\Gretchen\AppData\Roaming\Mozilla\Firefox\Profiles\yrwto38c.default\extensions\staged\qzWyVh@K.org\chrome.manifest
c:\users\Gretchen\AppData\Roaming\Mozilla\Firefox\Profiles\yrwto38c.default\extensions\staged\qzWyVh@K.org\content\bg.js
c:\users\Gretchen\AppData\Roaming\Mozilla\Firefox\Profiles\yrwto38c.default\extensions\staged\qzWyVh@K.org\install.rdf
c:\users\Katelynne\AppData\Roaming\Mozilla\Firefox\Profiles\zjylsgaa.default\extensions\staged\I@iqmG62.edu
c:\users\Katelynne\AppData\Roaming\Mozilla\Firefox\Profiles\zjylsgaa.default\extensions\staged\I@iqmG62.edu\bootstrap.js
c:\users\Katelynne\AppData\Roaming\Mozilla\Firefox\Profiles\zjylsgaa.default\extensions\staged\I@iqmG62.edu\chrome.manifest
c:\users\Katelynne\AppData\Roaming\Mozilla\Firefox\Profiles\zjylsgaa.default\extensions\staged\I@iqmG62.edu\content\bg.js
c:\users\Katelynne\AppData\Roaming\Mozilla\Firefox\Profiles\zjylsgaa.default\extensions\staged\I@iqmG62.edu\install.rdf
c:\users\Katelynne\AppData\Roaming\Mozilla\Firefox\Profiles\zjylsgaa.default\extensions\staged\qzWyVh@K.org
c:\users\Katelynne\AppData\Roaming\Mozilla\Firefox\Profiles\zjylsgaa.default\extensions\staged\qzWyVh@K.org\bootstrap.js
c:\users\Katelynne\AppData\Roaming\Mozilla\Firefox\Profiles\zjylsgaa.default\extensions\staged\qzWyVh@K.org\chrome.manifest
c:\users\Katelynne\AppData\Roaming\Mozilla\Firefox\Profiles\zjylsgaa.default\extensions\staged\qzWyVh@K.org\content\bg.js
c:\users\Katelynne\AppData\Roaming\Mozilla\Firefox\Profiles\zjylsgaa.default\extensions\staged\qzWyVh@K.org\install.rdf
c:\windows\msdownld.tmp
.
.
(((((((((((((((((((((((((   Files Created from 2015-04-17 to 2015-05-17  )))))))))))))))))))))))))))))))
.
.
2015-05-17 08:14 . 2015-05-17 08:14 -------- d-----w- c:\users\Default\AppData\Local\temp
2015-05-17 08:14 . 2015-05-17 08:14 -------- d-----w- c:\users\Gretchen\AppData\Local\temp
2015-05-16 18:27 . 2015-04-04 06:39 9201616 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{71542AF2-2F04-472B-A40A-CD1AF38A5008}\mpengine.dll
2015-05-15 02:22 . 2015-05-16 18:12 -------- d-----w- c:\program files\TaakeThheCoupon
2015-05-15 02:21 . 2015-05-01 13:16 102608 ----a-w- c:\windows\system32\PresentationCFFRasterizerNative_v0300.dll
2015-05-13 03:53 . 2015-04-20 02:56 909312 ----a-w- c:\windows\system32\FntCache.dll
2015-05-13 03:53 . 2015-04-20 02:56 1250816 ----a-w- c:\windows\system32\DWrite.dll
2015-05-13 03:53 . 2015-04-20 02:03 2382336 ----a-w- c:\windows\system32\win32k.sys
2015-05-13 03:50 . 2015-03-04 04:11 5120 ----a-w- c:\windows\system32\shimeng.dll
2015-04-29 04:52 . 2015-04-29 04:52 -------- d-----w- c:\programdata\{0fcd3271-ab95-d08b-0fcd-d3271ab9c9c6}
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2015-05-17 07:48 . 2015-03-09 04:53 20 ----a-w- c:\users\Katelynne\AppData\Roaming\appdataFr3.bin
2015-05-16 18:16 . 2014-11-04 04:16 119512 ----a-w- c:\windows\system32\drivers\MBAMSwissArmy.sys
2015-04-14 16:37 . 2014-11-04 04:15 51928 ----a-w- c:\windows\system32\drivers\mwac.sys
2015-04-14 16:37 . 2014-11-04 04:15 92888 ----a-w- c:\windows\system32\drivers\mbamchameleon.sys
2015-04-14 16:37 . 2011-10-09 15:41 23256 ----a-w- c:\windows\system32\drivers\mbam.sys
2015-03-25 03:00 . 2015-04-15 02:12 92672 ----a-w- c:\windows\system32\wudriver.dll
2015-03-25 03:00 . 2015-04-15 02:12 566784 ----a-w- c:\windows\system32\wuapi.dll
2015-03-25 03:00 . 2015-04-15 02:12 35328 ----a-w- c:\windows\system32\wups2.dll
2015-03-25 03:00 . 2015-04-15 02:12 3088384 ----a-w- c:\windows\system32\wucltux.dll
2015-03-25 03:00 . 2015-04-15 02:12 29696 ----a-w- c:\windows\system32\wups.dll
2015-03-25 03:00 . 2015-04-15 02:12 2020864 ----a-w- c:\windows\system32\wuaueng.dll
2015-03-25 03:00 . 2015-04-15 02:12 173056 ----a-w- c:\windows\system32\wuwebv.dll
2015-03-25 03:00 . 2015-04-15 02:12 50176 ----a-w- c:\windows\system32\WinSetupUI.dll
2015-03-25 03:00 . 2015-04-15 02:12 11776 ----a-w- c:\windows\system32\wu.upgrade.ps.dll
2015-03-25 03:00 . 2015-04-15 02:12 33792 ----a-w- c:\windows\system32\wuapp.exe
2015-03-25 03:00 . 2015-04-15 02:12 131584 ----a-w- c:\windows\system32\wuauclt.exe
2015-03-23 03:06 . 2015-04-15 02:14 576000 ----a-w- c:\windows\system32\generaltel.dll
2015-03-23 03:06 . 2015-04-15 02:14 630784 ----a-w- c:\windows\system32\invagent.dll
2015-03-23 03:06 . 2015-04-15 02:14 331264 ----a-w- c:\windows\system32\devinv.dll
2015-03-23 03:06 . 2015-04-15 02:14 860160 ----a-w- c:\windows\system32\appraiser.dll
2015-03-23 03:06 . 2015-04-15 02:14 26112 ----a-w- c:\windows\system32\acmigration.dll
2015-03-23 03:06 . 2015-04-15 02:14 159744 ----a-w- c:\windows\system32\aepic.dll
2015-03-23 03:06 . 2015-04-15 02:14 202752 ----a-w- c:\windows\system32\aepdu.dll
2015-03-23 02:59 . 2015-04-15 02:14 896000 ----a-w- c:\windows\system32\aeinv.dll
2015-03-10 03:08 . 2015-04-15 02:12 1237504 ----a-w- c:\windows\system32\msxml3.dll
2015-03-10 03:05 . 2015-04-15 02:12 2048 ----a-w- c:\windows\system32\msxml3r.dll
2015-03-05 04:06 . 2015-04-15 02:13 305152 ----a-w- c:\windows\system32\gdi32.dll
2015-03-04 04:16 . 2015-04-15 02:14 249784 ----a-w- c:\windows\system32\clfs.sys
2015-03-04 04:10 . 2015-04-15 02:14 58880 ----a-w- c:\windows\system32\clfsw32.dll
2015-03-04 04:10 . 2015-05-13 03:50 470528 ----a-w- c:\windows\apppatch\AcSpecfc.dll
2015-03-04 04:10 . 2015-05-13 03:50 2178560 ----a-w- c:\windows\apppatch\AcGenral.dll
2015-03-04 04:06 . 2015-05-13 03:50 2560 ----a-w- c:\windows\apppatch\AcRes.dll
2015-02-25 03:03 . 2015-04-15 02:12 514560 ----a-w- c:\windows\system32\drivers\http.sys
2015-02-24 11:23 . 2011-08-29 02:33 246920 ------w- c:\windows\system32\MpSigStub.exe
2015-02-20 04:13 . 2015-03-11 05:02 26624 ----a-w- c:\windows\system32\lpk.dll
2015-02-20 04:13 . 2015-03-11 05:02 70656 ----a-w- c:\windows\system32\fontsub.dll
2015-02-20 04:13 . 2015-03-11 05:02 10240 ----a-w- c:\windows\system32\dciman32.dll
2015-02-20 04:13 . 2015-03-11 05:02 34304 ----a-w- c:\windows\system32\atmlib.dll
2015-02-20 03:09 . 2015-03-11 05:02 299008 ----a-w- c:\windows\system32\atmfd.dll
2015-02-17 23:04 . 2015-02-17 23:04 1202848 ----a-w- c:\windows\system32\FM20.DLL
.
.
------- Sigcheck -------
Note: Unsigned files aren't necessarily malware.
.
[-] 2011-10-12 . 7BD7F45FF37FA0669CD32CA0EF46E22C . 811520 . . [6.1.7601.17514] . . c:\windows\System32\user32.dll
[7] 2010-11-20 . F1DD3ACAEE5E6B4BBC69BC6DF75CEF66 . 811520 . . [6.1.7601.17514] . . c:\windows\winsxs\x86_microsoft-windows-user32_31bf3856ad364e35_6.1.7601.17514_none_cf3fd62ccb9e983d\user32.dll
[7] 2009-07-14 . 34B7E222E81FAFA885F0C5F2CFA56861 . 811520 . . [6.1.7600.16385] . . c:\windows\winsxs\x86_microsoft-windows-user32_31bf3856ad364e35_6.1.7600.16385_none_cd0ec264ceb014a3\user32.dll
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown 
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"GoogleChromeAutoLaunch_6EE34F33B10D307652AFFA2D7B0C1DFE"="c:\users\Katelynne\AppData\Local\Google\Chrome\Application\chrome.exe" [2015-05-05 812872]
"Amazon Music"="c:\users\Katelynne\AppData\Local\Amazon Music\Amazon Music Helper.exe" [2015-03-02 5886272]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"GrooveMonitor"="c:\program files\Microsoft Office\Office12\GrooveMonitor.exe" [2009-02-27 30040]
"UCam_Menu"="c:\program files\Hewlett-Packard\Media\Webcam\MUITransfer\MUIStartMenu.exe" [2009-02-25 218408]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2008-06-20 1316136]
"VirtualCloneDrive"="c:\program files\Elaborate Bytes\VirtualCloneDrive\VCDDaemon.exe" [2011-03-07 89456]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2011-10-13 138008]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2011-10-13 171288]
"Persistence"="c:\windows\system32\igfxpers.exe" [2011-10-13 172824]
"APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2014-10-11 60712]
"DivXMediaServer"="c:\program files\DivX\DivX Media Server\DivXMediaServer.exe" [2014-11-17 448856]
"DivXUpdate"="c:\program files\DivX\DivX Update\DivXUpdate.exe" [2014-01-10 1861968]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2014-12-19 1022152]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2014-10-15 157480]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce]
.
c:\users\Katelynne\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Dengue Fever - Cardboard castles.lnk - c:\programdata\{8a80a4a9-ab63-c1fd-8a80-0a4a9ab692a6}\Dengue Fever - Cardboard castles.exe --startup=1 [2014-3-3 1060864]
OneNote 2007 Screen Clipper and Launcher.lnk - c:\program files\Microsoft Office\Office12\ONENOTEM.EXE /tsr [2009-2-26 97680]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"aux1"=wdmaud.drv
.
[HKLM\~\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^McAfee Security Scan Plus.lnk]
path=c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\McAfee Security Scan Plus.lnk
backup=c:\windows\pss\McAfee Security Scan Plus.lnk.CommonStartup
backupExtension=.CommonStartup
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe ARM]
2014-12-19 16:50 1022152 ----a-w- c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
2012-09-17 19:41 254896 ----a-w- c:\program files\Common Files\Java\Java Update\jusched.exe
.
R2 5ce65f09;IncrementEdit;c:\windows\system32\rundll32.exe [2009-07-14 44544]
R2 a227ee20;LibraryProc;c:\windows\system32\rundll32.exe [2009-07-14 44544]
R2 f987904a;StatMaker;c:\windows\system32\rundll32.exe [2009-07-14 44544]
R2 MBAMService;MBAMService;c:\program files\Malwarebytes Anti-Malware\mbamservice.exe [2015-04-14 1080120]
R2 SkypeUpdate;Skype Updater;c:\program files\Skype\Updater\Updater.exe [2014-12-11 315496]
R3 IEEtwCollectorService;Internet Explorer ETW Collector Service;c:\windows\system32\IEEtwCollector.exe [2015-04-21 102912]
R3 ManyCam;ManyCam Virtual Webcam;c:\windows\system32\DRIVERS\mcvidrv.sys [2013-11-27 40736]
R3 MBAMWebAccessControl;MBAMWebAccessControl;c:\windows\system32\drivers\mwac.sys [2015-04-14 51928]
R3 mcaudrv_simple;ManyCam Virtual Microphone;c:\windows\system32\drivers\mcaudrv.sys [2013-12-06 29728]
R3 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files\McAfee Security Scan\2.1.121\McCHSvc.exe [2010-09-03 227232]
R3 netr73;RT73 USB Wireless LAN Card Driver for Vista;c:\windows\system32\DRIVERS\netr73.sys [2009-07-13 545792]
R3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;c:\windows\system32\drivers\rdpvideominiport.sys [2015-01-31 15872]
R3 Synth3dVsc;Synth3dVsc;c:\windows\system32\drivers\synth3dvsc.sys [x]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2010-11-20 52224]
R3 tsusbhub;tsusbhub;c:\windows\system32\drivers\tsusbhub.sys [x]
R3 VGPU;VGPU;c:\windows\system32\drivers\rdvgkmd.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2011-10-12 1343400]
S2 DiagTrack;Diagnostics Tracking Service;c:\windows\System32\svchost.exe [2009-07-14 20992]
S2 hpsrv;HP Service;c:\windows\system32\Hpservice.exe [2011-05-14 26168]
S3 IntcHdmiAddService;Intel® High Definition Audio HDMI;c:\windows\system32\drivers\IntcHdmi.sys [2010-03-15 127488]
S3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2015-04-14 23256]
S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt86win7.sys [2009-07-13 139776]
.
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - MBAMPROTECTOR
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
utcsvc REG_MULTI_SZ   DiagTrack
.
Contents of the 'Scheduled Tasks' folder
.
2015-05-17 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1452264801-2041998927-443271720-1000Core.job
- c:\users\Katelynne\AppData\Local\Google\Update\GoogleUpdate.exe [2011-08-29 06:13]
.
2015-05-16 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1452264801-2041998927-443271720-1000UA.job
- c:\users\Katelynne\AppData\Local\Google\Update\GoogleUpdate.exe [2011-08-29 06:13]
.
.
------- Supplementary Scan -------
.
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
TCP: DhcpNameServer = 75.75.75.75 75.75.76.76
FF - ProfilePath - c:\users\Katelynne\AppData\Roaming\Mozilla\Firefox\Profiles\zjylsgaa.default\
FF - prefs.js: browser.search.selectedEngine - WebSearch
FF - prefs.js: browser.search.defaulturl - hxxp://websearch.swellsearch.info/?pid=3500&r=2015/03/04&hid=15008643467253474242&lg=EN&cc=US&unqvl=84&l=1&q=
.
- - - - ORPHANS REMOVED - - - -
.
HKU-Default-Run-Symform Status - c:\program files\Symform\Node Service\symformstatus.exe
c:\users\Katelynne\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Niyaz-Allah mazare.mp3.lnk - c:\programdata\{d64b5539-0088-34d8-d64b-b553900854e4}\Niyaz-Allah mazare.mp3.exe --startup=1
MSConfigStartUp-Adobe Reader Speed Launcher - c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe
MSConfigStartUp-Amazon Cloud Player - c:\users\Katelynne\AppData\Local\Amazon Cloud Player\Amazon Music Helper.exe
AddRemove-{12DA0E6F-5543-440C-BAA2-28BF01070AFA}{f987904a} - c:\progra~1\STATMA~1\STATMA~1.DLL
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
"MSCurrentCountry"=dword:000000b5
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2015-05-17  01:17:27
ComboFix-quarantined-files.txt  2015-05-17 08:17
.
Pre-Run: 253,850,701,824 bytes free
Post-Run: 259,794,030,592 bytes free
.
- - End Of File - - 82E03186DE65C8A517DEA60E827503F1
A36C5E4F47E84449FF07ED3517B43A31

 

 

 

 

 

AdwCleaner Log:

 

 

# AdwCleaner v4.204 - Logfile created 17/05/2015 at 01:27:34
# Updated 12/05/2015 by Xplode
# Database : 2015-05-12.2 [Server]
# Operating system : Windows 7 Ultimate Service Pack 1 (x86)
# Username : Katelynne - KATELYNNE-PC
# Running from : C:\Users\Katelynne\Downloads\adwcleaner_4.204.exe
# Option : Cleaning
 
***** [ Services ] *****
 
[#] Service Deleted : 5ce65f09
[#] Service Deleted : a227ee20
[#] Service Deleted : f987904a
 
***** [ Files / Folders ] *****
 
Folder Deleted : C:\ProgramData\{0fcd3271-ab95-d08b-0fcd-d3271ab9c9c6}
Folder Deleted : C:\ProgramData\{8a80a4a9-ab63-c1fd-8a80-0a4a9ab692a6}
Folder Deleted : C:\ProgramData\{d64b5539-0088-34d8-d64b-b553900854e4}
Folder Deleted : C:\Program Files\ActiveDiscount
Folder Deleted : C:\Program Files\TaakeThheCoupon
Folder Deleted : C:\Users\Katelynne\AppData\Local\Google\Chrome\User Data\Default\Extensions\gmlllbghnfkpflemihljekbapjopfjik
Folder Deleted : C:\Users\Katelynne\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda
File Deleted : C:\Users\Katelynne\AppData\Local\Google\Chrome\User Data\Default\Local Storage\chrome-extension_gmlllbghnfkpflemihljekbapjopfjik_0.localstorage
File Deleted : C:\Users\Katelynne\AppData\Local\Google\Chrome\User Data\Default\Local Storage\chrome-extension_gmlllbghnfkpflemihljekbapjopfjik_0.localstorage-journal
File Deleted : C:\Program Files\Mozilla Firefox\defaults\pref\itms.js
File Deleted : C:\Users\Katelynne\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxps_inst.shoppingate.info_0.localstorage
File Deleted : C:\Users\Katelynne\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxps_inst.shoppingate.info_0.localstorage-journal
File Deleted : C:\Users\Katelynne\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_www.reimageplus.com_0.localstorage
File Deleted : C:\Users\Katelynne\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_www.reimageplus.com_0.localstorage-journal
 
***** [ Scheduled tasks ] *****
 
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{C007DADD-132A-624C-088E-59EE6CF0711F}
Key Deleted : HKCU\Software\APN PIP
Key Deleted : HKCU\Software\systweak
Key Deleted : HKCU\Software\YahooPartnerToolbar
Key Deleted : HKCU\Software\AppDataLow\{4A0F38A9-FE55-4B89-B73F-E60FDC0F72E9}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\ask.com
Data Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings [ProxyOverride] - *.local
 
***** [ Web browsers ] *****
 
-\\ Internet Explorer v11.0.9600.17801
 
 
-\\ Mozilla Firefox v21.0 (en-US)
 
[zjylsgaa.default\prefs.js] - Line Deleted : user_pref("browser.search.order.1", "WebSearch");
[zjylsgaa.default\prefs.js] - Line Deleted : user_pref("browser.search.defaultenginename", "WebSearch");
[zjylsgaa.default\prefs.js] - Line Deleted : user_pref("browser.search.selectedEngine", "WebSearch");
[zjylsgaa.default\prefs.js] - Line Deleted : user_pref("browser.search.order.1,S", "WebSearch");
[zjylsgaa.default\prefs.js] - Line Deleted : user_pref("browser.search.defaultenginename,S", "WebSearch");
[zjylsgaa.default\prefs.js] - Line Deleted : user_pref("browser.search.selectedEngine,S", "WebSearch");
[zjylsgaa.default\prefs.js] - Line Deleted : user_pref("browser.search.defaulturl", "hxxp://websearch.swellsearch.info/?pid=3500&r=2015/03/04&hid=15008643467253474242&lg=EN&cc=US&unqvl=84&l=1&q=");
[zjylsgaa.default\prefs.js] - Line Deleted : user_pref("browser.search.order.1,S", "WebSearch");
[zjylsgaa.default\prefs.js] - Line Deleted : user_pref("browser.search.defaultenginename,S", "WebSearch");
[zjylsgaa.default\prefs.js] - Line Deleted : user_pref("browser.search.selectedEngine,S", "WebSearch");
 
-\\ Google Chrome v
 
[C:\Users\Katelynne\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://search.aol.com/aol/search?q={searchTerms}
[C:\Users\Katelynne\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://www.ask.com/web?q={searchTerms}
[C:\Users\Katelynne\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://movies.netflix.com/WiSearch?raw_query=&ac_category_type=none&ac_rel_posn=-1&ac_abs_posn=-1&v1={searchTerms}&search_submit=
[C:\Users\Katelynne\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://websearch.swellsearch.info/?l=1&q={searchTerms}&pid=3500&r=2015/03/04&hid=15008643467253474242&lg=EN&cc=US&unqvl=84
[C:\Users\Katelynne\AppData\Local\Google\Chrome\User Data\Default\Secure Preferences] - Deleted [Extension] : gmlllbghnfkpflemihljekbapjopfjik
[C:\Users\Katelynne\AppData\Local\Google\Chrome\User Data\Default\Secure Preferences] - Deleted [Extension] : nmmhkkegccagdldgiimedpiccmgmieda
 
*************************
 
AdwCleaner[R0].txt - [4899 bytes] - [17/05/2015 01:26:09]
AdwCleaner[S0].txt - [5006 bytes] - [17/05/2015 01:27:34]
 
########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [5065  bytes] ##########
 
 
 
 
 
Thanks!

 



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#2 deeprybka

deeprybka

  • Malware Response Team
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Posted 17 May 2015 - 05:10 AM

Hi & :welcome: to Bleeping Computer Forums!
My name is Jürgen and I will be assisting you with your Malware related problems. :warrior:

Before we move on, please read the following points carefully: :exclame:
  • My native language isn't English. So please do not use slang or idioms. It could be hard for me to read. Thanks for your understanding.
  • Please read my instructions completely. If there is anything that you do not understand kindly ask before proceeding.
  • Perform everything in the correct order. Sometimes one step requires the previous one.
  • If you have any problems while you are follow my instructions, Stop there and tell me the exact nature of your problem.
  • If you have illegal/cracked software, cracks, keygens, etc. on the system, please remove or uninstall them now!
  • Do not run any other scans without instruction or Add/ Remove Software unless I tell you to do so. This would change the output of our tools and could be confusing for me.
  • Post all Logfiles as a reply rather than as an attachment unless I specifically ask you. If you can not post all logfiles in one reply, feel free to use more posts.
  • If I don't hear from you within 5 days from this initial or any subsequent post, then this thread will be closed.
  • If I don't reply within 24 hours please PM me!
  • Stay with me. I will give you some advice about prevention after the cleanup process. Absence of symptoms does not always mean the computer is clean.
Step 1

Please run a FRST scan. This will help us diagnose your problem.

frst.pngfrstscan.png
Please download Farbar Recovery Scan Tool and save it to your Desktop.
(If you are not sure which version (32-/64-bit) applies to your system, download and try to start both of them as just the right one will run.)
  • Start FRST with administator privileges.
  • Make sure the option Addition.txt is checked and press the Scan button.
  • When finished, FRST will produce two logs (FRST.txt and Addition.txt) in the same directory the tool was run from.
  • Please copy and paste these logs in your next reply.

regards,
deeprybka
:busy:
Neminem laede, immo omnes, quantum potes, iuva. Arthur Schopenhauer
 
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#3 misscmouse

misscmouse
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  • Local time:10:36 PM

Posted 17 May 2015 - 01:00 PM

Hi Jürgen, thanks for the reply!

 

Here are the logs that were produced by the FarBar tool:

 

First log:

 

Scan result of Farbar Recovery Scan Tool (FRST) (x86) Version: 16-05-2015 02
Ran by Katelynne (administrator) on KATELYNNE-PC on 17-05-2015 10:46:43
Running from C:\Users\Katelynne\Downloads
Loaded Profiles: Katelynne (Available profiles: Katelynne & Gretchen)
Platform: Microsoft Windows 7 Ultimate  Service Pack 1 (X86) OS Language: English (United States)
Internet Explorer Version 11 (Default browser: Chrome)
Boot Mode: Normal
 
==================== Processes (Whitelisted) =================
 
(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)
 
(Hewlett-Packard Company) C:\Windows\System32\hpservice.exe
(Apple Inc.) C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
(Apple Inc.) C:\Program Files\Bonjour\mDNSResponder.exe
(Microsoft Corporation) C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
(Synaptics, Inc.) C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
(Elaborate Bytes AG) C:\Program Files\Elaborate Bytes\VirtualCloneDrive\VCDDaemon.exe
(Intel Corporation) C:\Windows\System32\hkcmd.exe
(Intel Corporation) C:\Windows\System32\igfxpers.exe
() C:\Program Files\DivX\DivX Update\DivXUpdate.exe
(Adobe Systems Incorporated) C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
(Apple Inc.) C:\Program Files\iTunes\iTunesHelper.exe
() C:\Users\Katelynne\AppData\Local\Amazon Music\Amazon Music Helper.exe
(Synaptics, Inc.) C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
(Microsoft Corporation) C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
(Apple Inc.) C:\Program Files\iPod\bin\iPodService.exe
(Google Inc.) C:\Users\Katelynne\AppData\Local\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Users\Katelynne\AppData\Local\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Users\Katelynne\AppData\Local\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Users\Katelynne\AppData\Local\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Users\Katelynne\AppData\Local\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Users\Katelynne\AppData\Local\Google\Chrome\Application\chrome.exe
 
 
==================== Registry (Whitelisted) ==================
 
(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)
 
HKLM\...\Run: [GrooveMonitor] => C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe [30040 2009-02-26] (Microsoft Corporation)
HKLM\...\Run: [UCam_Menu] => C:\Program Files\Hewlett-Packard\Media\Webcam\MUITransfer\MUIStartMenu.exe [218408 2009-02-25] (CyberLink Corp.)
HKLM\...\Run: [SynTPEnh] => C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [1316136 2008-06-20] (Synaptics, Inc.)
HKLM\...\Run: [VirtualCloneDrive] => C:\Program Files\Elaborate Bytes\VirtualCloneDrive\VCDDaemon.exe [89456 2011-03-07] (Elaborate Bytes AG)
HKLM\...\Run: [APSDaemon] => C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe [60712 2014-10-11] (Apple Inc.)
HKLM\...\Run: [DivXMediaServer] => C:\Program Files\DivX\DivX Media Server\DivXMediaServer.exe [448856 2014-11-17] (DivX, LLC)
HKLM\...\Run: [DivXUpdate] => C:\Program Files\DivX\DivX Update\DivXUpdate.exe [1861968 2014-01-09] ()
HKLM\...\Run: [Adobe ARM] => C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe [1022152 2014-12-19] (Adobe Systems Incorporated)
HKLM\...\Run: [iTunesHelper] => C:\Program Files\iTunes\iTunesHelper.exe [157480 2014-10-15] (Apple Inc.)
HKLM\...\RunOnce: [AvgUninstallURL] => cmd.exe /c start http://www.avg.com/ww.special-uninstallation-feedback-appf?lic=NFVIMlctM1NYM0UtR0hHWDktQUZISjMtUFcyUU4tWjlLSDQ"&"inst=NzctNzA2MzM5NjU4LUREVCsxOTExMC1ERDEwRisxLUZMMTArMS1TVDEwRkFQUCsxL (the data entry has 107 more characters).
HKU\S-1-5-21-1452264801-2041998927-443271720-1000\...\Run: [GoogleChromeAutoLaunch_6EE34F33B10D307652AFFA2D7B0C1DFE] => C:\Users\Katelynne\AppData\Local\Google\Chrome\Application\chrome.exe [812872 2015-05-04] (Google Inc.)
HKU\S-1-5-21-1452264801-2041998927-443271720-1000\...\Run: [Amazon Music] => C:\Users\Katelynne\AppData\Local\Amazon Music\Amazon Music Helper.exe [5886272 2015-03-02] ()
Startup: C:\Users\Katelynne\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dengue Fever - Cardboard castles.lnk [2015-03-03]
ShortcutTarget: Dengue Fever - Cardboard castles.lnk -> C:\ProgramData\{8a80a4a9-ab63-c1fd-8a80-0a4a9ab692a6}\Dengue Fever - Cardboard castles.exe (No File)
Startup: C:\Users\Katelynne\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\OneNote 2007 Screen Clipper and Launcher.lnk [2014-02-05]
ShortcutTarget: OneNote 2007 Screen Clipper and Launcher.lnk -> C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE (Microsoft Corporation)
CHR HKLM\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION
 
==================== Internet (Whitelisted) ====================
 
(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)
 
HKLM\SOFTWARE\Policies\Microsoft\Internet Explorer: Policy restriction <======= ATTENTION
HKU\S-1-5-21-1452264801-2041998927-443271720-1000\SOFTWARE\Policies\Microsoft\Internet Explorer: Policy restriction <======= ATTENTION
HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=56626&homepage=www.google.com
HKU\.DEFAULT\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
HKU\.DEFAULT\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=msnhome
HKU\S-1-5-21-1452264801-2041998927-443271720-1000\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
HKU\S-1-5-21-1452264801-2041998927-443271720-1000\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=56626&homepage=www.google.com
SearchScopes: HKLM -> {BB82DE59-BC4C-4172-9AC4-73315F71CFFE} URL = 
SearchScopes: HKU\.DEFAULT -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = 
SearchScopes: HKU\S-1-5-19 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = 
SearchScopes: HKU\S-1-5-20 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = 
SearchScopes: HKU\S-1-5-21-1452264801-2041998927-443271720-1000 -> {5127DC9E-1D7B-40AE-9335-60B8FF19130F} URL = http://search.avg.com/?d=4e5b6614&i=23&tp=chrome&q={searchTerms}&lng={language}&nt=1
SearchScopes: HKU\S-1-5-21-1452264801-2041998927-443271720-1000 -> {BB82DE59-BC4C-4172-9AC4-73315F71CFFE} URL = 
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll [2009-02-26] (Microsoft Corporation)
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll [2012-03-02] (Skype Technologies S.A.)
Winsock: Catalog5 07 C:\Program Files\Bonjour\mdnsNSP.dll [121704 2011-08-30] (Apple Inc.)
Tcpip\Parameters: [DhcpNameServer] 75.75.75.75 75.75.76.76
 
FireFox:
========
FF ProfilePath: C:\Users\Katelynne\AppData\Roaming\Mozilla\Firefox\Profiles\zjylsgaa.default
FF Plugin: @Apple.com/iTunes,version=1.0 -> C:\Program Files\iTunes\Mozilla Plugins\npitunes.dll [2014-02-18] ()
FF Plugin: @divx.com/DivX VOD Helper,version=1.0.0 -> C:\Program Files\DivX\DivX OVS Helper\npovshelper.dll [2014-05-22] (DivX, LLC.)
FF Plugin: @divx.com/DivX Web Player Plug-In,version=1.0.0 -> C:\Program Files\DivX\DivX Web Player\npdivx32.dll [2014-11-21] (DivX, LLC)
FF Plugin: @java.com/DTPlugin,version=1.6.0_37 -> C:\Windows\system32\npdeployJava1.dll [2012-09-24] (Sun Microsystems, Inc.)
FF Plugin: @java.com/JavaPlugin -> C:\Program Files\Java\jre6\bin\plugin2\npjp2.dll [2012-09-24] (Sun Microsystems, Inc.)
FF Plugin: @microsoft.com/GENUINE -> disabled No File
FF Plugin: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files\Microsoft Silverlight\5.1.40416.0\npctrl.dll [2015-04-15] ( Microsoft Corporation)
FF Plugin: Adobe Reader -> C:\Program Files\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll [2014-09-12] (Adobe Systems Inc.)
FF Plugin HKU\S-1-5-21-1452264801-2041998927-443271720-1000: @tools.google.com/Google Update;version=3 -> C:\Users\Katelynne\AppData\Local\Google\Update\1.3.27.5\npGoogleUpdate3.dll [2015-05-16] (Google Inc.)
FF Plugin HKU\S-1-5-21-1452264801-2041998927-443271720-1000: @tools.google.com/Google Update;version=9 -> C:\Users\Katelynne\AppData\Local\Google\Update\1.3.27.5\npGoogleUpdate3.dll [2015-05-16] (Google Inc.)
FF Plugin ProgramFiles/Appdata: C:\Program Files\mozilla firefox\plugins\nppdf32.dll [2014-09-12] (Adobe Systems Inc.)
FF Extension: Java Console - C:\Program Files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0034-ABCDEFFEDCBA} [2013-05-24]
 
Chrome: 
=======
CHR dev: Chrome dev build detected! <======= ATTENTION
CHR HomePage: Default -> hxxp://www.google.com/
CHR StartupUrls: Default -> "hxxp://www.google.com/"
CHR Plugin: (Remoting Viewer) - internal-remoting-viewer
CHR Plugin: (Native Client) - C:\Users\Katelynne\AppData\Local\Google\Chrome\Application\42.0.2311.152\ppGoogleNaClPluginChrome.dll No File
CHR Plugin: (Chrome PDF Viewer) - C:\Users\Katelynne\AppData\Local\Google\Chrome\Application\42.0.2311.152\pdf.dll No File
CHR Plugin: (Shockwave Flash) - C:\Users\Katelynne\AppData\Local\Google\Chrome\Application\42.0.2311.152\gcswf32.dll No File
CHR Plugin: (Skype Click to Call) - C:\Users\Katelynne\AppData\Local\Google\Chrome\User Data\Default\Extensions\lifbcibllhkdhoafpjfnlhfpfgnpldfl\5.10.0.9560_0\npSkypeChromePlugin.dll No File
CHR Plugin: (Adobe Acrobat) - C:\Program Files\Adobe\Reader 9.0\Reader\Browser\nppdf32.dll No File
CHR Plugin: (Java Deployment Toolkit 6.0.300.12) - C:\Program Files\Java\jre6\bin\new_plugin\npdeployJava1.dll No File
CHR Plugin: (Java™ Platform SE 6 U30) - C:\Program Files\Java\jre6\bin\new_plugin\npjp2.dll No File
CHR Plugin: (Google Update) - C:\Users\Katelynne\AppData\Local\Google\Update\1.3.21.111\npGoogleUpdate3.dll No File
CHR Plugin: (Silverlight Plug-In) - c:\Program Files\Microsoft Silverlight\4.0.60531.0\npctrl.dll No File
CHR Profile: C:\Users\Katelynne\AppData\Local\Google\Chrome\User Data\Default
CHR Extension: (YouTube) - C:\Users\Katelynne\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo [2011-12-19]
CHR Extension: (Google Search) - C:\Users\Katelynne\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf [2011-12-19]
CHR Extension: (Bookmark Manager) - C:\Users\Katelynne\AppData\Local\Google\Chrome\User Data\Default\Extensions\gmlllbghnfkpflemihljekbapjopfjik [2015-05-17]
CHR Extension: (Chrome Hotword Shared Module) - C:\Users\Katelynne\AppData\Local\Google\Chrome\User Data\Default\Extensions\lccekmodgklaepjeofjdjpbminllajkg [2015-05-17]
CHR Extension: (Google Wallet) - C:\Users\Katelynne\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2015-05-17]
CHR Extension: (Gmail) - C:\Users\Katelynne\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia [2011-12-19]
CHR HKLM\...\Chrome\Extension: [lifbcibllhkdhoafpjfnlhfpfgnpldfl] - C:\Program Files\Skype\Toolbars\Skype for Chromium\skype_chrome_extension.crx [2012-03-02]
StartMenuInternet: Google Chrome - C:\Users\Katelynne\AppData\Local\Google\Chrome\Application\chrome.exe
 
========================== Services (Whitelisted) =================
 
(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)
 
R2 DiagTrack; C:\Windows\system32\diagtrack.dll [851456 2015-04-27] (Microsoft Corporation)
S2 MBAMService; C:\Program Files\Malwarebytes Anti-Malware\mbamservice.exe [1080120 2015-04-14] (Malwarebytes Corporation)
S3 McComponentHostService; C:\Program Files\McAfee Security Scan\2.1.121\McCHSvc.exe [227232 2010-09-02] (McAfee, Inc.)
S3 OpenVPNService; C:\Program Files\HMA! Pro VPN\bin\openvpnserv.exe [36352 2012-11-19] () [File not signed]
R2 WinDefend; C:\Program Files\Windows Defender\mpsvc.dll [680960 2013-05-26] (Microsoft Corporation)
 
==================== Drivers (Whitelisted) ====================
 
(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)
 
R1 ElbyCDIO; C:\Windows\System32\Drivers\ElbyCDIO.sys [31088 2010-12-16] (Elaborate Bytes AG)
S3 ManyCam; C:\Windows\System32\DRIVERS\mcvidrv.sys [40736 2013-11-26] (Visicom Media Inc.)
R3 MBAMProtector; C:\Windows\system32\drivers\mbam.sys [23256 2015-04-14] (Malwarebytes Corporation)
S3 MBAMWebAccessControl; C:\Windows\system32\drivers\mwac.sys [51928 2015-04-14] (Malwarebytes Corporation)
S3 mcaudrv_simple; C:\Windows\System32\drivers\mcaudrv.sys [29728 2013-12-06] (Visicom Media Inc.)
R3 tap0901; C:\Windows\System32\DRIVERS\tap0901.sys [26112 2011-07-13] (The OpenVPN Project)
S3 catchme; \??\C:\Users\KATELY~1\AppData\Local\Temp\catchme.sys [X]
S3 Synth3dVsc; System32\drivers\synth3dvsc.sys [X]
S3 tsusbhub; system32\drivers\tsusbhub.sys [X]
S3 VGPU; System32\drivers\rdvgkmd.sys [X]
 
==================== NetSvcs (Whitelisted) ===================
 
(If an item is included in the fixlist, it will be removed from the registry. Any associated file could be listed separately to be moved.)
 
 
==================== One Month Created Files and Folders ========
 
(If an entry is included in the fixlist, the file\folder will be moved.)
 
2015-05-17 10:46 - 2015-05-17 10:47 - 00014025 _____ () C:\Users\Katelynne\Downloads\FRST.txt
2015-05-17 10:45 - 2015-05-17 10:46 - 00000000 ____D () C:\FRST
2015-05-17 10:45 - 2015-05-17 10:45 - 01146368 _____ (Farbar) C:\Users\Katelynne\Downloads\FRST.exe
2015-05-17 01:26 - 2015-05-17 01:27 - 00000000 ____D () C:\AdwCleaner
2015-05-17 01:24 - 2015-05-17 01:24 - 02209792 _____ () C:\Users\Katelynne\Downloads\adwcleaner_4.204.exe
2015-05-17 01:17 - 2015-05-17 01:17 - 00016740 _____ () C:\ComboFix.txt
2015-05-17 01:04 - 2011-06-25 23:45 - 00256000 _____ () C:\Windows\PEV.exe
2015-05-17 01:04 - 2010-11-07 10:20 - 00208896 _____ () C:\Windows\MBR.exe
2015-05-17 01:04 - 2009-04-19 21:56 - 00060416 _____ (NirSoft) C:\Windows\NIRCMD.exe
2015-05-17 01:04 - 2000-08-30 17:00 - 00518144 _____ (SteelWerX) C:\Windows\SWREG.exe
2015-05-17 01:04 - 2000-08-30 17:00 - 00406528 _____ (SteelWerX) C:\Windows\SWSC.exe
2015-05-17 01:04 - 2000-08-30 17:00 - 00098816 _____ () C:\Windows\sed.exe
2015-05-17 01:04 - 2000-08-30 17:00 - 00080412 _____ () C:\Windows\grep.exe
2015-05-17 01:04 - 2000-08-30 17:00 - 00068096 _____ () C:\Windows\zip.exe
2015-05-17 01:03 - 2015-05-17 01:17 - 00000000 ____D () C:\Qoobox
2015-05-17 01:03 - 2015-05-17 01:15 - 00000000 ____D () C:\Windows\erdnt
2015-05-17 01:02 - 2015-05-17 01:02 - 05623645 _____ (Swearware) C:\Users\Katelynne\Downloads\ComboFix (1).exe
2015-05-17 01:01 - 2015-05-17 01:02 - 05623645 ____R (Swearware) C:\Users\Katelynne\Downloads\ComboFix.exe
2015-05-14 19:21 - 2015-05-01 06:16 - 00102608 _____ (Microsoft Corporation) C:\Windows\system32\PresentationCFFRasterizerNative_v0300.dll
2015-05-12 20:54 - 2015-04-27 12:11 - 03989440 _____ (Microsoft Corporation) C:\Windows\system32\ntkrnlpa.exe
2015-05-12 20:54 - 2015-04-27 12:11 - 03934144 _____ (Microsoft Corporation) C:\Windows\system32\ntoskrnl.exe
2015-05-12 20:54 - 2015-04-27 12:11 - 00137664 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\ksecpkg.sys
2015-05-12 20:54 - 2015-04-27 12:11 - 00067520 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\ksecdd.sys
2015-05-12 20:54 - 2015-04-27 12:08 - 01307648 _____ (Microsoft Corporation) C:\Windows\system32\ntdll.dll
2015-05-12 20:54 - 2015-04-27 12:05 - 00851456 _____ (Microsoft Corporation) C:\Windows\system32\diagtrack.dll
2015-05-12 20:54 - 2015-04-27 12:05 - 00635392 _____ (Microsoft Corporation) C:\Windows\system32\tdh.dll
2015-05-12 20:54 - 2015-04-27 12:05 - 00400896 _____ (Microsoft Corporation) C:\Windows\system32\srcore.dll
2015-05-12 20:54 - 2015-04-27 12:05 - 00259584 _____ (Microsoft Corporation) C:\Windows\system32\msv1_0.dll
2015-05-12 20:54 - 2015-04-27 12:05 - 00221184 _____ (Microsoft Corporation) C:\Windows\system32\ncrypt.dll
2015-05-12 20:54 - 2015-04-27 12:05 - 00172032 _____ (Microsoft Corporation) C:\Windows\system32\wdigest.dll
2015-05-12 20:54 - 2015-04-27 12:05 - 00100352 _____ (Microsoft Corporation) C:\Windows\system32\sspicli.dll
2015-05-12 20:54 - 2015-04-27 12:05 - 00092160 _____ (Microsoft Corporation) C:\Windows\system32\sechost.dll
2015-05-12 20:54 - 2015-04-27 12:05 - 00065536 _____ (Microsoft Corporation) C:\Windows\system32\TSpkg.dll
2015-05-12 20:54 - 2015-04-27 12:05 - 00043008 _____ (Microsoft Corporation) C:\Windows\system32\srclient.dll
2015-05-12 20:54 - 2015-04-27 12:05 - 00022016 _____ (Microsoft Corporation) C:\Windows\system32\secur32.dll
2015-05-12 20:54 - 2015-04-27 12:05 - 00015872 _____ (Microsoft Corporation) C:\Windows\system32\sspisrv.dll
2015-05-12 20:54 - 2015-04-27 12:04 - 01061376 _____ (Microsoft Corporation) C:\Windows\system32\lsasrv.dll
2015-05-12 20:54 - 2015-04-27 12:04 - 00641536 _____ (Microsoft Corporation) C:\Windows\system32\advapi32.dll
2015-05-12 20:54 - 2015-04-27 12:04 - 00550912 _____ (Microsoft Corporation) C:\Windows\system32\kerberos.dll
2015-05-12 20:54 - 2015-04-27 12:04 - 00364544 _____ (Microsoft Corporation) C:\Windows\system32\tracerpt.exe
2015-05-12 20:54 - 2015-04-27 12:04 - 00262656 _____ (Microsoft Corporation) C:\Windows\system32\rstrui.exe
2015-05-12 20:54 - 2015-04-27 12:04 - 00082944 _____ (Microsoft Corporation) C:\Windows\system32\logman.exe
2015-05-12 20:54 - 2015-04-27 12:04 - 00069632 _____ (Microsoft Corporation) C:\Windows\system32\smss.exe
2015-05-12 20:54 - 2015-04-27 12:04 - 00040448 _____ (Microsoft Corporation) C:\Windows\system32\typeperf.exe
2015-05-12 20:54 - 2015-04-27 12:04 - 00038912 _____ (Microsoft Corporation) C:\Windows\system32\csrsrv.dll
2015-05-12 20:54 - 2015-04-27 12:04 - 00037888 _____ (Microsoft Corporation) C:\Windows\system32\relog.exe
2015-05-12 20:54 - 2015-04-27 12:04 - 00022528 _____ (Microsoft Corporation) C:\Windows\system32\lsass.exe
2015-05-12 20:54 - 2015-04-27 12:04 - 00017408 _____ (Microsoft Corporation) C:\Windows\system32\credssp.dll
2015-05-12 20:54 - 2015-04-27 12:03 - 00050176 _____ (Microsoft Corporation) C:\Windows\system32\auditpol.exe
2015-05-12 20:54 - 2015-04-27 12:03 - 00017408 _____ (Microsoft Corporation) C:\Windows\system32\diskperf.exe
2015-05-12 20:54 - 2015-04-27 12:01 - 00146432 _____ (Microsoft Corporation) C:\Windows\system32\msaudite.dll
2015-05-12 20:54 - 2015-04-27 12:01 - 00060416 _____ (Microsoft Corporation) C:\Windows\system32\msobjs.dll
2015-05-12 20:54 - 2015-04-27 11:59 - 00686080 _____ (Microsoft Corporation) C:\Windows\system32\adtschema.dll
2015-05-12 20:54 - 2015-04-27 11:59 - 00006656 _____ (Microsoft Corporation) C:\Windows\system32\apisetschema.dll
2015-05-12 20:54 - 2015-04-27 11:00 - 00036864 _____ (Microsoft Corporation) C:\Windows\system32\UtcResources.dll
2015-05-12 20:54 - 2015-01-28 20:02 - 02311168 _____ (Microsoft Corporation) C:\Windows\system32\wpdshext.dll
2015-05-12 20:53 - 2015-04-19 19:56 - 01250816 _____ (Microsoft Corporation) C:\Windows\system32\DWrite.dll
2015-05-12 20:53 - 2015-04-19 19:56 - 00909312 _____ (Microsoft Corporation) C:\Windows\system32\FntCache.dll
2015-05-12 20:53 - 2015-04-19 19:03 - 02382336 _____ (Microsoft Corporation) C:\Windows\system32\win32k.sys
2015-05-12 20:52 - 2015-05-04 18:12 - 00248832 _____ (Microsoft Corporation) C:\Windows\system32\schannel.dll
2015-05-12 20:52 - 2015-04-21 18:48 - 00342736 _____ (Microsoft Corporation) C:\Windows\system32\iedkcs32.dll
2015-05-12 20:52 - 2015-04-21 09:25 - 02724864 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.tlb
2015-05-12 20:52 - 2015-04-21 09:25 - 00004096 _____ (Microsoft Corporation) C:\Windows\system32\ieetwcollectorres.dll
2015-05-12 20:52 - 2015-04-21 09:24 - 19691008 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.dll
2015-05-12 20:52 - 2015-04-21 09:11 - 00504320 _____ (Microsoft Corporation) C:\Windows\system32\vbscript.dll
2015-05-12 20:52 - 2015-04-21 09:11 - 00062464 _____ (Microsoft Corporation) C:\Windows\system32\iesetup.dll
2015-05-12 20:52 - 2015-04-21 09:10 - 00047616 _____ (Microsoft Corporation) C:\Windows\system32\ieetwproxystub.dll
2015-05-12 20:52 - 2015-04-21 09:09 - 00341504 _____ (Microsoft Corporation) C:\Windows\system32\html.iec
2015-05-12 20:52 - 2015-04-21 09:08 - 00064000 _____ (Microsoft Corporation) C:\Windows\system32\MshtmlDac.dll
2015-05-12 20:52 - 2015-04-21 09:04 - 02278400 _____ (Microsoft Corporation) C:\Windows\system32\iertutil.dll
2015-05-12 20:52 - 2015-04-21 09:03 - 00047104 _____ (Microsoft Corporation) C:\Windows\system32\jsproxy.dll
2015-05-12 20:52 - 2015-04-21 09:02 - 00030720 _____ (Microsoft Corporation) C:\Windows\system32\iernonce.dll
2015-05-12 20:52 - 2015-04-21 09:00 - 00478208 _____ (Microsoft Corporation) C:\Windows\system32\ieui.dll
2015-05-12 20:52 - 2015-04-21 08:58 - 00664576 _____ (Microsoft Corporation) C:\Windows\system32\jscript.dll
2015-05-12 20:52 - 2015-04-21 08:58 - 00115712 _____ (Microsoft Corporation) C:\Windows\system32\ieUnatt.exe
2015-05-12 20:52 - 2015-04-21 08:58 - 00102912 _____ (Microsoft Corporation) C:\Windows\system32\ieetwcollector.exe
2015-05-12 20:52 - 2015-04-21 08:57 - 00620032 _____ (Microsoft Corporation) C:\Windows\system32\jscript9diag.dll
2015-05-12 20:52 - 2015-04-21 08:51 - 00667648 _____ (Microsoft Corporation) C:\Windows\system32\MsSpellCheckingFacility.exe
2015-05-12 20:52 - 2015-04-21 08:48 - 00418304 _____ (Microsoft Corporation) C:\Windows\system32\dxtmsft.dll
2015-05-12 20:52 - 2015-04-21 08:43 - 00060416 _____ (Microsoft Corporation) C:\Windows\system32\JavaScriptCollectionAgent.dll
2015-05-12 20:52 - 2015-04-21 08:39 - 00168960 _____ (Microsoft Corporation) C:\Windows\system32\msrating.dll
2015-05-12 20:52 - 2015-04-21 08:38 - 00076288 _____ (Microsoft Corporation) C:\Windows\system32\mshtmled.dll
2015-05-12 20:52 - 2015-04-21 08:36 - 00285696 _____ (Microsoft Corporation) C:\Windows\system32\dxtrans.dll
2015-05-12 20:52 - 2015-04-21 08:31 - 04305920 _____ (Microsoft Corporation) C:\Windows\system32\jscript9.dll
2015-05-12 20:52 - 2015-04-21 08:26 - 00688640 _____ (Microsoft Corporation) C:\Windows\system32\msfeeds.dll
2015-05-12 20:52 - 2015-04-21 08:26 - 00685568 _____ (Microsoft Corporation) C:\Windows\system32\ie4uinit.exe
2015-05-12 20:52 - 2015-04-21 08:25 - 02052608 _____ (Microsoft Corporation) C:\Windows\system32\inetcpl.cpl
2015-05-12 20:52 - 2015-04-21 08:24 - 01155072 _____ (Microsoft Corporation) C:\Windows\system32\mshtmlmedia.dll
2015-05-12 20:52 - 2015-04-21 08:17 - 12828672 _____ (Microsoft Corporation) C:\Windows\system32\ieframe.dll
2015-05-12 20:52 - 2015-04-21 08:02 - 01882112 _____ (Microsoft Corporation) C:\Windows\system32\wininet.dll
2015-05-12 20:52 - 2015-04-21 07:58 - 01310208 _____ (Microsoft Corporation) C:\Windows\system32\urlmon.dll
2015-05-12 20:52 - 2015-04-21 07:56 - 00710144 _____ (Microsoft Corporation) C:\Windows\system32\ieapfltr.dll
2015-05-12 20:52 - 2015-04-17 19:56 - 00342016 _____ (Microsoft Corporation) C:\Windows\system32\certcli.dll
2015-05-12 20:52 - 2015-04-12 20:19 - 00259072 _____ (Microsoft Corporation) C:\Windows\system32\services.exe
2015-05-12 20:50 - 2015-04-07 20:14 - 00216064 _____ (Microsoft Corporation) C:\Windows\system32\InkEd.dll
2015-05-12 20:50 - 2015-04-07 20:14 - 00019968 _____ (Microsoft Corporation) C:\Windows\system32\jnwmon.dll
2015-05-12 20:50 - 2015-03-03 21:11 - 00005120 _____ (Microsoft Corporation) C:\Windows\system32\shimeng.dll
2015-05-12 20:50 - 2015-03-03 21:10 - 00295936 _____ (Microsoft Corporation) C:\Windows\system32\apphelp.dll
2015-05-12 20:50 - 2015-03-03 21:10 - 00062464 _____ (Microsoft Corporation) C:\Windows\system32\aelupsvc.dll
2015-05-12 20:50 - 2015-03-03 21:10 - 00020992 _____ (Microsoft Corporation) C:\Windows\system32\sdbinst.exe
2015-05-12 20:50 - 2015-02-18 00:06 - 00123904 _____ (Microsoft Corporation) C:\Windows\system32\poqexec.exe
2015-05-04 23:41 - 2015-05-04 23:41 - 00002565 _____ () C:\Users\Katelynne\Downloads\software_removal_tool.log
 
==================== One Month Modified Files and Folders =======
 
(If an entry is included in the fixlist, the file\folder will be moved.)
 
2015-05-17 10:43 - 2011-08-28 19:08 - 02085816 _____ () C:\Windows\WindowsUpdate.log
2015-05-17 10:42 - 2009-07-13 21:34 - 00009904 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
2015-05-17 10:42 - 2009-07-13 21:34 - 00009904 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
2015-05-17 01:29 - 2009-07-13 21:53 - 00000006 ____H () C:\Windows\Tasks\SA.DAT
2015-05-17 01:29 - 2009-07-13 21:39 - 00059117 _____ () C:\Windows\setupact.log
2015-05-17 01:28 - 2011-08-28 19:46 - 00078300 _____ () C:\Windows\PFRO.log
2015-05-17 01:17 - 2009-07-13 19:37 - 00000000 __RHD () C:\Users\Default
2015-05-17 01:17 - 2009-07-13 19:37 - 00000000 ___RD () C:\Users\Public
2015-05-17 01:14 - 2009-07-13 19:04 - 00000215 _____ () C:\Windows\system.ini
2015-05-17 01:11 - 2011-08-28 20:07 - 00000000 ____D () C:\ProgramData\Temp
2015-05-17 01:03 - 2011-08-28 20:36 - 00000872 _____ () C:\Windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1452264801-2041998927-443271720-1000Core.job
2015-05-17 00:48 - 2015-03-08 21:53 - 00000020 _____ () C:\Users\Katelynne\AppData\Roaming\appdataFr3.bin
2015-05-16 11:16 - 2014-11-03 21:16 - 00119512 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\MBAMSwissArmy.sys
2015-05-16 11:13 - 2009-07-13 19:37 - 00000000 ____D () C:\Windows\Branding
2015-05-16 10:44 - 2014-11-03 21:15 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes Anti-Malware
2015-05-16 10:44 - 2014-11-03 21:15 - 00000000 ____D () C:\Program Files\Malwarebytes Anti-Malware
2015-05-16 10:44 - 2012-01-03 15:15 - 00001060 _____ () C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
2015-05-16 10:37 - 2013-10-16 20:40 - 00000000 ____D () C:\Users\Katelynne\Desktop\Work
2015-05-16 01:01 - 2009-07-13 19:37 - 00000000 ____D () C:\Windows\Microsoft.NET
2015-05-16 00:42 - 2009-07-14 00:50 - 00000000 ____D () C:\Program Files\Windows Journal
2015-05-16 00:38 - 2011-08-28 20:36 - 00000924 _____ () C:\Windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1452264801-2041998927-443271720-1000UA.job
2015-05-14 22:22 - 2011-08-28 19:17 - 00781790 _____ () C:\Windows\system32\PerfStringBackup.INI
2015-05-14 22:13 - 2009-07-13 21:33 - 00411680 _____ () C:\Windows\system32\FNTCACHE.DAT
2015-05-14 22:11 - 2009-07-13 19:37 - 00000000 ____D () C:\Windows\system32\AdvancedInstallers
2015-05-14 19:21 - 2011-08-28 19:37 - 00000000 ____D () C:\ProgramData\Microsoft Help
2015-05-14 19:16 - 2013-10-16 03:13 - 00000000 ____D () C:\Windows\system32\MRT
2015-05-14 19:01 - 2011-08-31 17:59 - 137310008 _____ (Microsoft Corporation) C:\Windows\system32\MRT.exe
2015-05-14 18:53 - 2011-08-28 22:43 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Microsoft Silverlight
2015-05-14 18:53 - 2011-08-28 22:43 - 00000000 ____D () C:\Program Files\Microsoft Silverlight
2015-05-09 11:05 - 2015-02-22 22:29 - 00110080 ___SH () C:\Users\Katelynne\Desktop\Thumbs.db
2015-05-04 23:01 - 2009-07-13 19:37 - 00000000 ____D () C:\Windows\Vss
 
==================== Files in the root of some directories =======
 
2015-03-08 21:53 - 2015-05-17 00:48 - 0000020 _____ () C:\Users\Katelynne\AppData\Roaming\appdataFr3.bin
2014-02-05 20:51 - 2014-02-05 22:08 - 0005120 _____ () C:\Users\Katelynne\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
2013-12-10 19:37 - 2013-12-10 19:37 - 0006013 _____ () C:\Users\Katelynne\AppData\Local\recently-used.xbel
2015-05-04 22:19 - 2015-05-04 22:19 - 0011452 _____ () C:\Users\Katelynne\AppData\Local\Temp-log.txt
 
Some content of TEMP:
====================
C:\Users\Katelynne\AppData\Local\Temp\catchme.dll
C:\Users\Katelynne\AppData\Local\Temp\Quarantine.exe
C:\Users\Katelynne\AppData\Local\Temp\sqlite3.dll
 
 
==================== Bamital & volsnap Check =================
 
(There is no automatic fix for files that do not pass verification.)
 
C:\Windows\explorer.exe => File is digitally signed
C:\Windows\system32\winlogon.exe => File is digitally signed
C:\Windows\system32\wininit.exe => File is digitally signed
C:\Windows\system32\svchost.exe => File is digitally signed
C:\Windows\system32\services.exe => File is digitally signed
C:\Windows\system32\User32.dll => MD5 is legit
C:\Windows\system32\userinit.exe => File is digitally signed
C:\Windows\system32\rpcss.dll => File is digitally signed
C:\Windows\system32\Drivers\volsnap.sys => File is digitally signed
 
 
LastRegBack: 2015-05-07 20:11
 
==================== End Of Log ============================
 
 
Second log:
 
Additional scan result of Farbar Recovery Scan Tool (x86) Version: 16-05-2015 02
Ran by Katelynne at 2015-05-17 10:47:45
Running from C:\Users\Katelynne\Downloads
Boot Mode: Normal
==========================================================
 
 
==================== Accounts: =============================
 
Administrator (S-1-5-21-1452264801-2041998927-443271720-500 - Administrator - Disabled)
Gretchen (S-1-5-21-1452264801-2041998927-443271720-1003 - Administrator - Enabled) => C:\Users\Gretchen
Guest (S-1-5-21-1452264801-2041998927-443271720-501 - Limited - Disabled)
HomeGroupUser$ (S-1-5-21-1452264801-2041998927-443271720-1002 - Limited - Enabled)
Katelynne (S-1-5-21-1452264801-2041998927-443271720-1000 - Administrator - Enabled) => C:\Users\Katelynne
 
==================== Security Center ========================
 
(If an entry is included in the fixlist, it will be removed.)
 
AS: Windows Defender (Enabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
 
==================== Installed Programs ======================
 
(Only the adware programs with "hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.)
 
Adobe AIR (HKLM\...\Adobe AIR) (Version: 2.7.1.19610 - Adobe Systems Incorporated)
Adobe Flash Player 11 ActiveX (HKLM\...\Adobe Flash Player ActiveX) (Version: 11.0.1.152 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.09) (HKLM\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.09 - Adobe Systems Incorporated)
Amazon Music (HKU\S-1-5-21-1452264801-2041998927-443271720-1000\...\Amazon Amazon Music) (Version: 3.8.1.754 - Amazon Services LLC)
Apple Application Support (HKLM\...\{83CAF0DE-8D3B-4C37-A631-2B8F16EC3031}) (Version: 3.1 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{235EBB33-3DA1-46DF-AADE-9955123409CB}) (Version: 8.0.5.6 - Apple Inc.)
Apple Software Update (HKLM\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
Bonjour (HKLM\...\{79155F2B-9895-49D7-8612-D92580E0DE5B}) (Version: 3.0.0.10 - Apple Inc.)
CloneWhatWorks - System Files (HKLM\...\ST5UNST #1) (Version:  - )
CloneWhatWorks 3.4 (HKLM\...\{F0A6AAD4-2485-4197-A8D7-594EB93J0J9E}_is1) (Version:  - Dominateit.com)
Copy-In-A-Box 1.0 (HKLM\...\{8429CF3E-DA23-4FE3-8195-30A42E103B80}_is1) (Version:  - Lynx Media)
DivX Setup (HKLM\...\DivX Setup) (Version: 2.7.0.31 - DivX, LLC)
FileZilla Client 3.7.4.1 (HKLM\...\FileZilla Client) (Version: 3.7.4.1 - Tim Kosse)
GIMP 2.8.6 (HKLM\...\GIMP-2_is1) (Version: 2.8.6 - The GIMP Team)
Google Chrome (HKU\S-1-5-21-1452264801-2041998927-443271720-1000\...\Google Chrome) (Version: 42.0.2311.152 - Google Inc.)
HMA! Pro VPN 2.7.1.7 (HKLM\...\HMA! Pro VPN) (Version: 2.7.1.7 - )
HP MediaSmart Webcam (HKLM\...\InstallShield_{01FB4998-33C4-4431-85ED-079E3EEFE75D}) (Version: 2.2.1621 - Hewlett-Packard)
Intel® Graphics Media Accelerator Driver (HKLM\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 8.15.10.2555 - Intel Corporation)
iTunes (HKLM\...\{5D928931-D1D2-4A93-A82D-BF60D0E7CFA5}) (Version: 12.0.1.26 - Apple Inc.)
Java™ 6 Update 37 (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F83216032FF}) (Version: 6.0.370 - Oracle)
Malwarebytes Anti-Malware version 2.1.6.1022 (HKLM\...\Malwarebytes Anti-Malware_is1) (Version: 2.1.6.1022 - Malwarebytes Corporation)
McAfee Security Scan Plus (HKLM\...\McAfee Security Scan) (Version: 2.1.121.2 - McAfee, Inc.)
Microsoft .NET Framework 4.5.2 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.51209 - Microsoft Corporation)
Microsoft Office 2007 Service Pack 3 (SP3) (HKLM\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version:  - Microsoft)
Microsoft Office Enterprise 2007 (HKLM\...\ENTERPRISE) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Office File Validation Add-In (HKLM\...\{90140000-2005-0000-0000-0000000FF1CE}) (Version: 14.0.5130.5003 - Microsoft Corporation)
Microsoft Office Outlook Connector (HKLM\...\{95140000-0081-0409-0000-0000000FF1CE}) (Version: 14.0.6123.5001 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.40416.0 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (HKLM\...\{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Mozilla Firefox 21.0 (x86 en-US) (HKLM\...\Mozilla Firefox 21.0 (x86 en-US)) (Version: 21.0 - Mozilla)
Mozilla Maintenance Service (HKLM\...\MozillaMaintenanceService) (Version: 21.0 - Mozilla)
Skype Click to Call (HKLM\...\{B6CF2967-C81E-40C0-9815-C05774FEF120}) (Version: 5.10.9560 - Skype Technologies S.A.)
Skype™ 7.0 (HKLM\...\{24991BA0-F0EE-44AD-9CC8-5EC50AECF6B7}) (Version: 7.0.102 - Skype Technologies S.A.)
Sparkol VideoScribe (HKLM\...\Sparkol VideoScribe 1.3.31) (Version: 1.3.31 - Sparkol)
Sparkol VideoScribe (Version: 1.3.31 - Sparkol) Hidden
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 11.1.18.0 - Synaptics)
System Requirements Lab for Intel (HKLM\...\{C5DA59CF-2BB8-48D5-8E5B-17F2E0F0FEE4}) (Version: 4.5.5.0 - Husdawg, LLC)
The Consuming Shadow (HKU\S-1-5-21-1452264801-2041998927-443271720-1000\...\The Consuming Shadow) (Version:  - )
Update for 2007 Microsoft Office System (KB967642) (HKLM\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version:  - Microsoft)
VC80CRTRedist - 8.0.50727.6195 (Version: 1.2.0 - DivX, Inc) Hidden
Video Logic Professional version 1.0 (HKLM\...\{2D390C66-7F3C-4BD2-A552-406FBCD79EDE}_is1) (Version: 1.0 - Cliff Carrigan)
Video Logic Professional version 1.2 (HKLM\...\{8E64584C-A761-41D1-AFD6-47095533CA21}_is1) (Version: 1.2 - Cliff Carrigan)
VirtualCloneDrive (HKLM\...\VirtualCloneDrive) (Version:  - Elaborate Bytes)
WinRAR 4.10 beta 1 (32-bit) (HKLM\...\WinRAR archiver) (Version: 4.10.1 - win.rar GmbH)
XMind 2012 (v3.3.1) (HKLM\...\XMind_is1) (Version: 3.3.1.201212250029 - XMind Ltd.)
Xvid Video Codec (HKLM\...\Xvid Video Codec 1.3.2) (Version: 1.3.2 - Xvid Team)
 
==================== Custom CLSID (selected items): ==========================
 
(If an entry is included in the fixlist, it will be removed from registry. Any eventual file will not be moved.)
 
CustomCLSID: HKU\S-1-5-21-1452264801-2041998927-443271720-1000_Classes\CLSID\{022105BD-948A-40C9-AB42-A3300DDF097F}\localserver32 -> C:\Users\Katelynne\AppData\Local\Google\Update\GoogleUpdate.exe (Google Inc.)
CustomCLSID: HKU\S-1-5-21-1452264801-2041998927-443271720-1000_Classes\CLSID\{035FBE31-3755-450A-A775-5E6BBD43D344}\InprocServer32 -> C:\Users\Katelynne\AppData\Local\Google\Update\1.3.21.135\psuser.dll No File
CustomCLSID: HKU\S-1-5-21-1452264801-2041998927-443271720-1000_Classes\CLSID\{095A2EEC-F7FE-42E8-96FB-C20E53081908}\InprocServer32 -> C:\Users\Katelynne\AppData\Local\Google\Update\1.3.21.99\psuser.dll No File
CustomCLSID: HKU\S-1-5-21-1452264801-2041998927-443271720-1000_Classes\CLSID\{0F22A205-CFB0-4679-8499-A6F44A80A208}\InprocServer32 -> C:\Users\Katelynne\AppData\Local\Google\Update\1.3.25.5\psuser.dll No File
CustomCLSID: HKU\S-1-5-21-1452264801-2041998927-443271720-1000_Classes\CLSID\{1423F872-3F7F-4E57-B621-8B1A9D49B448}\InprocServer32 -> C:\Users\Katelynne\AppData\Local\Google\Update\1.3.27.5\psuser.dll (Google Inc.)
CustomCLSID: HKU\S-1-5-21-1452264801-2041998927-443271720-1000_Classes\CLSID\{218D2740-5A50-42A8-AB9F-62FF1B168782}\InprocServer32 -> C:\Users\Katelynne\AppData\Local\Google\Update\1.3.21.69\psuser.dll No File
CustomCLSID: HKU\S-1-5-21-1452264801-2041998927-443271720-1000_Classes\CLSID\{22181302-A8A6-4F84-A541-E5CBFC70CC43}\localserver32 -> C:\Users\Katelynne\AppData\Local\Google\Update\1.3.27.5\GoogleUpdateOnDemand.exe (Google Inc.)
CustomCLSID: HKU\S-1-5-21-1452264801-2041998927-443271720-1000_Classes\CLSID\{2F0E2680-9FF5-43C0-B76E-114A56E93598}\localserver32 -> C:\Users\Katelynne\AppData\Local\Google\Update\1.3.27.5\GoogleUpdateOnDemand.exe (Google Inc.)
CustomCLSID: HKU\S-1-5-21-1452264801-2041998927-443271720-1000_Classes\CLSID\{320F0FDB-BE0A-4648-9D18-4A2C3448C007}\InprocServer32 -> C:\Users\Katelynne\AppData\Local\Google\Update\1.3.21.79\psuser.dll No File
CustomCLSID: HKU\S-1-5-21-1452264801-2041998927-443271720-1000_Classes\CLSID\{355EC88A-02E2-4547-9DEE-F87426484BD1}\InprocServer32 -> C:\Users\Katelynne\AppData\Local\Google\Update\1.3.23.9\psuser.dll No File
CustomCLSID: HKU\S-1-5-21-1452264801-2041998927-443271720-1000_Classes\CLSID\{51F9E8EF-59D7-475B-A106-C7EA6F30C119}\localserver32 -> C:\Users\Katelynne\AppData\Local\Google\Update\1.3.27.5\GoogleUpdateOnDemand.exe (Google Inc.)
CustomCLSID: HKU\S-1-5-21-1452264801-2041998927-443271720-1000_Classes\CLSID\{5C65F4B0-3651-4514-B207-D10CB699B14B}\localserver32 -> C:\Users\Katelynne\AppData\Local\Google\Chrome\Application\42.0.2311.152\delegate_execute.exe (Google Inc.)
CustomCLSID: HKU\S-1-5-21-1452264801-2041998927-443271720-1000_Classes\CLSID\{62A0D750-DED9-448C-B693-406B34BB0892}\InprocServer32 -> C:\Users\Katelynne\AppData\Local\Google\Update\1.3.21.145\psuser.dll No File
CustomCLSID: HKU\S-1-5-21-1452264801-2041998927-443271720-1000_Classes\CLSID\{634059C0-D264-4B2C-AE80-F73E48D33E5B}\InprocServer32 -> C:\Users\Katelynne\AppData\Local\Google\Update\1.3.21.123\psuser.dll No File
CustomCLSID: HKU\S-1-5-21-1452264801-2041998927-443271720-1000_Classes\CLSID\{6D7374DE-63AA-473C-8C02-60D9CDCD84C5}\InprocServer32 -> C:\Users\Katelynne\AppData\Local\Google\Update\1.3.21.153\psuser.dll No File
CustomCLSID: HKU\S-1-5-21-1452264801-2041998927-443271720-1000_Classes\CLSID\{90B3DFBF-AF6A-4EA0-8899-F332194690F8}\InprocServer32 -> C:\Users\Katelynne\AppData\Local\Google\Update\1.3.24.15\psuser.dll No File
CustomCLSID: HKU\S-1-5-21-1452264801-2041998927-443271720-1000_Classes\CLSID\{A45426FB-E444-42B2-AA56-419F8FBEEC61}\InprocServer32 -> C:\Users\Katelynne\AppData\Local\Google\Update\1.3.22.3\psuser.dll No File
CustomCLSID: HKU\S-1-5-21-1452264801-2041998927-443271720-1000_Classes\CLSID\{A54D478D-4F70-4F72-9A74-17C9986E35AB}\InprocServer32 -> C:\Users\Katelynne\AppData\Local\Google\Update\1.3.21.165\psuser.dll No File
CustomCLSID: HKU\S-1-5-21-1452264801-2041998927-443271720-1000_Classes\CLSID\{C3101A8B-0EE1-4612-BFE9-41FFC1A3C19D}\InprocServer32 -> C:\Users\Katelynne\AppData\Local\Google\Update\1.3.27.5\npGoogleUpdate3.dll (Google Inc.)
CustomCLSID: HKU\S-1-5-21-1452264801-2041998927-443271720-1000_Classes\CLSID\{C3BC25C0-FCD3-4F01-AFDD-41373F017C9A}\InprocServer32 -> C:\Users\Katelynne\AppData\Local\Google\Update\1.3.26.9\psuser.dll No File
CustomCLSID: HKU\S-1-5-21-1452264801-2041998927-443271720-1000_Classes\CLSID\{C442AC41-9200-4770-8CC0-7CDB4F245C55}\InprocServer32 -> C:\Users\Katelynne\AppData\Local\Google\Update\1.3.27.5\npGoogleUpdate3.dll (Google Inc.)
CustomCLSID: HKU\S-1-5-21-1452264801-2041998927-443271720-1000_Classes\CLSID\{C5A2122B-A05B-4FD8-AE49-91990AE10998}\InprocServer32 -> C:\Users\Katelynne\AppData\Local\Google\Update\1.3.21.115\psuser.dll No File
CustomCLSID: HKU\S-1-5-21-1452264801-2041998927-443271720-1000_Classes\CLSID\{D0336C0B-7919-4C04-8CCE-2EBAE2ECE8C9}\InprocServer32 -> C:\Users\Katelynne\AppData\Local\Google\Update\1.3.25.11\psuser.dll No File
CustomCLSID: HKU\S-1-5-21-1452264801-2041998927-443271720-1000_Classes\CLSID\{E67BE843-BBBE-4484-95FB-05271AE86750}\localserver32 -> C:\Users\Katelynne\AppData\Local\Google\Update\1.3.27.5\GoogleUpdateOnDemand.exe (Google Inc.)
CustomCLSID: HKU\S-1-5-21-1452264801-2041998927-443271720-1000_Classes\CLSID\{E8CF3E55-F919-49D9-ABC0-948E6CB34B9F}\InprocServer32 -> C:\Users\Katelynne\AppData\Local\Google\Update\1.3.27.5\psuser.dll (Google Inc.)
CustomCLSID: HKU\S-1-5-21-1452264801-2041998927-443271720-1000_Classes\CLSID\{EB06378B-ABB6-4B3C-9B40-D488DD8A6E93}\InprocServer32 -> C:\Users\Katelynne\AppData\Local\Google\Update\1.3.22.5\psuser.dll No File
CustomCLSID: HKU\S-1-5-21-1452264801-2041998927-443271720-1000_Classes\CLSID\{FB994D36-B312-46CE-A40B-CF63980641F9}\InprocServer32 -> C:\Users\Katelynne\AppData\Local\Google\Update\1.3.21.111\psuser.dll No File
CustomCLSID: HKU\S-1-5-21-1452264801-2041998927-443271720-1000_Classes\CLSID\{FE498BAB-CB4C-4F88-AC3F-3641AAAF5E9E}\InprocServer32 -> C:\Users\Katelynne\AppData\Local\Google\Update\1.3.24.7\psuser.dll No File
 
==================== Restore Points  =========================
 
09-05-2015 01:14:13 Windows Update
12-05-2015 20:42:38 Windows Update
14-05-2015 18:46:26 Windows Modules Installer
14-05-2015 18:53:57 Windows Modules Installer
14-05-2015 18:56:36 Windows Modules Installer
16-05-2015 00:40:07 Windows Update
 
==================== Hosts content: ==========================
 
(If needed Hosts: directive could be included in the fixlist to reset Hosts.)
 
2009-07-13 19:04 - 2015-05-17 01:14 - 00000027 ____A C:\Windows\system32\Drivers\etc\hosts
127.0.0.1       localhost
 
==================== Scheduled Tasks (Whitelisted) =============
 
(If an entry is included in the fixlist, it will be removed from registry. Any associated file could be listed separately to be moved.)
 
Task: {04287ABF-00B2-44B2-A093-ACE2A9C699C4} - System32\Tasks\Microsoft\Windows\Setup\gwx\refreshgwxcontent => C:\Windows\system32\GWX\GWXConfigManager.exe [2015-03-24] (Microsoft Corporation)
Task: {0930FF2F-51D9-44BF-9A17-11BF1313A52A} - System32\Tasks\{4BC874D4-CFE7-4E7D-9613-F77BB56624CE} => C:\Program Files\Skype\\Phone\Skype.exe [2014-12-11] (Skype Technologies S.A.)
Task: {26B8D9EA-9A0F-4CB8-BDB2-0FA2E009FE41} - System32\Tasks\Microsoft\Windows\Setup\gwx\launchtrayprocess => C:\Windows\system32\GWX\GWX.exe [2015-03-24] (Microsoft Corporation)
Task: {3E4AA80A-4895-41F6-96A0-8385C9CFF036} - System32\Tasks\GoogleUpdateTaskUserS-1-5-21-1452264801-2041998927-443271720-1000UA => C:\Users\Katelynne\AppData\Local\Google\Update\GoogleUpdate.exe [2014-10-19] (Google Inc.)
Task: {43A097FF-8F91-49C7-BB09-3E3BF01AD5BA} - System32\Tasks\{3298FAE0-F22D-4AB5-B9A6-D9050954D3FE} => C:\Program Files\Skype\\Phone\Skype.exe [2014-12-11] (Skype Technologies S.A.)
Task: {4A32357E-9882-4A84-870F-122CE84A461A} - System32\Tasks\{60DECD98-315F-40F2-A187-7D471E431CFE} => pcalua.exe -a "C:\Program Files\ActiveDiscount\ActiveDiscount.exe" -c /s /n /i:"ExecuteCommands;UninstallCommands" ""
Task: {5AD3C698-FB77-4CD9-915B-8F4863665149} - System32\Tasks\Microsoft\Windows\Setup\gwx\runappraiser => C:\Windows\system32\GWX\GWXConfigManager.exe [2015-03-24] (Microsoft Corporation)
Task: {6859EA11-4C2C-414A-993F-455DF07386B0} - System32\Tasks\Microsoft\Windows\Setup\gwx\refreshgwxconfig => C:\Windows\system32\GWX\GWXConfigManager.exe [2015-03-24] (Microsoft Corporation)
Task: {C4B0416D-4884-4E2D-8EC5-37CF3EEF359B} - System32\Tasks\{772C626C-F292-4555-B653-A1843902DEAF} => pcalua.exe -a "C:\Users\Katelynne\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\GNECZR6U\sp43591[1].exe" -d C:\Users\Katelynne\Desktop
Task: {C54CA7CC-B67E-448B-8D58-C161D2F225FF} - System32\Tasks\GoogleUpdateTaskUserS-1-5-21-1452264801-2041998927-443271720-1000Core => C:\Users\Katelynne\AppData\Local\Google\Update\GoogleUpdate.exe [2014-10-19] (Google Inc.)
 
(If an entry is included in the fixlist, the task (.job) file will be moved. The file which is running by the task will not be moved.)
 
Task: C:\Windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1452264801-2041998927-443271720-1000Core.job => C:\Users\Katelynne\AppData\Local\Google\Update\GoogleUpdate.exe
Task: C:\Windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1452264801-2041998927-443271720-1000UA.job => C:\Users\Katelynne\AppData\Local\Google\Update\GoogleUpdate.exe
 
==================== Loaded Modules (Whitelisted) ==============
 
2014-10-11 14:06 - 2014-10-11 14:06 - 00073544 _____ () C:\Program Files\Common Files\Apple\Apple Application Support\zlib1.dll
2014-10-11 14:05 - 2014-10-11 14:05 - 01044776 _____ () C:\Program Files\Common Files\Apple\Apple Application Support\libxml2.dll
2014-02-11 12:29 - 2014-02-11 12:29 - 00093696 _____ () C:\Program Files\FileZilla FTP Client\fzshellext.dll
2011-10-11 20:48 - 2011-10-11 19:36 - 00166912 _____ () C:\Program Files\WinRAR\rarext.dll
2014-01-09 22:26 - 2014-01-09 22:26 - 01861968 _____ () C:\Program Files\DivX\DivX Update\DivXUpdate.exe
2014-01-09 22:28 - 2014-01-09 22:28 - 00100688 _____ () C:\Program Files\DivX\DivX Update\DivXUpdateCheck.dll
2015-03-03 23:04 - 2015-03-02 15:44 - 05886272 _____ () C:\Users\Katelynne\AppData\Local\Amazon Music\Amazon Music Helper.exe
2015-05-16 10:47 - 2015-05-04 21:06 - 01252680 _____ () C:\Users\Katelynne\AppData\Local\Google\Chrome\Application\42.0.2311.152\libglesv2.dll
2015-05-16 10:47 - 2015-05-04 21:06 - 00080712 _____ () C:\Users\Katelynne\AppData\Local\Google\Chrome\Application\42.0.2311.152\libegl.dll
2015-05-16 10:47 - 2015-05-04 21:06 - 14982472 _____ () C:\Users\Katelynne\AppData\Local\Google\Chrome\Application\42.0.2311.152\PepperFlash\pepflashplayer.dll
 
==================== Alternate Data Streams (Whitelisted) =========
 
(If an entry is included in the fixlist, only the Alternate Data Streams will be removed.)
 
 
==================== Safe Mode (Whitelisted) ===================
 
(If an item is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.)
 
 
==================== EXE Association (Whitelisted) ===============
 
(If an entry is included in the fixlist, the default will be restored. None default entries will be removed.)
 
 
==================== Internet Explorer trusted/restricted ===============
 
(If an entry is included in the fixlist, the associated entry will be removed from the registry.)
 
 
==================== Other Areas ============================
 
(Currently there is no automatic fix for this section.)
 
HKU\S-1-5-21-1452264801-2041998927-443271720-1000\Control Panel\Desktop\\Wallpaper -> C:\Users\Katelynne\AppData\Roaming\Microsoft\Windows\Themes\TranscodedWallpaper.jpg
DNS Servers: 75.75.75.75 - 75.75.76.76
 
==================== MSCONFIG/TASK MANAGER disabled items ==
 
(Currently there is no automatic fix for this section.)
 
MSCONFIG\startupfolder: C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^McAfee Security Scan Plus.lnk => C:\Windows\pss\McAfee Security Scan Plus.lnk.CommonStartup
MSCONFIG\startupreg: Adobe ARM => "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
MSCONFIG\startupreg: SunJavaUpdateSched => "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
 
==================== FirewallRules (Whitelisted) ===============
 
(If an entry is included in the fixlist, it will be removed from registry. Any eventual file will not be moved.)
 
FirewallRules: [{EC3F82BD-F443-4C30-8020-9EA0D223A0F7}] => (Allow) C:\Program Files\AVG\AVG10\avgmfapx.exe
FirewallRules: [{1EBFBD82-E02D-42F8-BEC9-566B0A7C81DC}] => (Allow) C:\Program Files\AVG\AVG10\avgmfapx.exe
FirewallRules: [{A48ED20D-08FD-41BC-9AD4-8598160DA4A1}] => (Allow) C:\Program Files\AVG\AVG10\avgdiagex.exe
FirewallRules: [{BF8E7B9C-23FF-4070-9DA2-A57F2D9D013D}] => (Allow) C:\Program Files\AVG\AVG10\avgdiagex.exe
FirewallRules: [{5D8E9768-37A3-40CC-90C6-70FFB6357FA5}] => (Allow) C:\Program Files\AVG\AVG10\avgnsx.exe
FirewallRules: [{B5F88764-02CA-4231-8387-F91787B9007F}] => (Allow) C:\Program Files\AVG\AVG10\avgnsx.exe
FirewallRules: [{97796A74-986C-4DF2-88EF-4BCFE602D1DF}] => (Allow) C:\Program Files\AVG\AVG10\avgemcx.exe
FirewallRules: [{FBF54188-AA1D-4B33-B908-AAA9A41549CC}] => (Allow) C:\Program Files\AVG\AVG10\avgemcx.exe
FirewallRules: [{4B080D40-7F7C-46C8-B43F-C205AD108FA9}] => (Allow) C:\Program Files\Skype\Phone\Skype.exe
FirewallRules: [TCP Query User{E0C909A2-387D-4D04-AD2A-EBCF5CB3ACF1}C:\program files\freetorrentviewer\freetorrentviewer.exe] => (Block) C:\program files\freetorrentviewer\freetorrentviewer.exe
FirewallRules: [UDP Query User{485BEA82-EBBE-441A-A4FD-7EB36E2F09B9}C:\program files\freetorrentviewer\freetorrentviewer.exe] => (Block) C:\program files\freetorrentviewer\freetorrentviewer.exe
FirewallRules: [{9C9677F3-42E2-4714-AC34-FA3C143CF37E}] => (Allow) C:\Program Files\Bonjour\mDNSResponder.exe
FirewallRules: [{D7F1E66E-5431-487B-A5BC-3D378664008B}] => (Allow) C:\Program Files\Bonjour\mDNSResponder.exe
FirewallRules: [{857F094E-0585-464A-BC0E-4B1E7ED5A81E}] => (Allow) C:\Windows\Microsoft.NET\Framework\v4.0.30319\SMSvcHost.exe
FirewallRules: [{5D23E5DE-5B91-42A4-9796-1932432CCB4E}] => (Allow) C:\Program Files\iTunes\iTunes.exe
 
==================== Faulty Device Manager Devices =============
 
Name: 
Description: 
Class Guid: 
Manufacturer: 
Service: 
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.
 
 
==================== Event log errors: =========================
 
Application errors:
==================
Error: (05/17/2015 10:42:30 AM) (Source: Software Protection Platform Service) (EventID: 8193) (User: )
Description: License Activation Scheduler (sppuinotify.dll) failed with the following error code:
0x80070005
 
Error: (05/17/2015 01:29:56 AM) (Source: Winlogon) (EventID: 4103) (User: )
Description: Windows license activation failed. Error 0x80070005.
 
Error: (05/17/2015 00:47:41 AM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 24916682
 
Error: (05/17/2015 00:47:41 AM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 24916682
 
Error: (05/17/2015 00:47:41 AM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (05/16/2015 05:52:23 PM) (Source: Software Protection Platform Service) (EventID: 8193) (User: )
Description: License Activation Scheduler (sppuinotify.dll) failed with the following error code:
0x80070005
 
Error: (05/16/2015 11:14:15 AM) (Source: Winlogon) (EventID: 4103) (User: )
Description: Windows license activation failed. Error 0x80070005.
 
Error: (05/16/2015 10:34:30 AM) (Source: Winlogon) (EventID: 4103) (User: )
Description: Windows license activation failed. Error 0x80070005.
 
Error: (05/16/2015 10:30:11 AM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 12177422
 
Error: (05/16/2015 10:30:11 AM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 12177422
 
 
System errors:
=============
Error: (05/17/2015 10:42:28 AM) (Source: DCOM) (EventID: 10001) (User: )
Description: C:\Windows\System32\slui.exe -Embedding5{F87B28F1-DA9A-4F35-8EC0-800EFCF26B83}
 
Error: (05/17/2015 01:28:13 AM) (Source: Service Control Manager) (EventID: 7032) (User: )
Description: The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Windows Search service, but this action failed with the following error: 
%%1056
 
Error: (05/17/2015 01:28:04 AM) (Source: Service Control Manager) (EventID: 7000) (User: )
Description: The Windows Media Player Network Sharing Service service failed to start due to the following error: 
%%1069
 
Error: (05/17/2015 01:28:04 AM) (Source: Service Control Manager) (EventID: 7038) (User: )
Description: The WMPNetworkSvc service was unable to log on as NT AUTHORITY\NetworkService with the currently configured password due to the following error: 
%%50
 
To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).
 
Error: (05/17/2015 01:28:04 AM) (Source: DCOM) (EventID: 10010) (User: )
Description: {995C996E-D918-4A8C-A302-45719A6F4EA7}
 
Error: (05/17/2015 01:27:43 AM) (Source: Service Control Manager) (EventID: 7031) (User: )
Description: The Windows Search service terminated unexpectedly.  It has done this 2 time(s).  The following corrective action will be taken in 30000 milliseconds: Restart the service.
 
Error: (05/17/2015 01:27:34 AM) (Source: Service Control Manager) (EventID: 7031) (User: )
Description: The Software Protection service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 120000 milliseconds: Restart the service.
 
Error: (05/17/2015 01:27:34 AM) (Source: Service Control Manager) (EventID: 7031) (User: )
Description: The Windows Media Player Network Sharing Service service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 30000 milliseconds: Restart the service.
 
Error: (05/17/2015 01:27:34 AM) (Source: Service Control Manager) (EventID: 7034) (User: )
Description: The iPod Service service terminated unexpectedly.  It has done this 1 time(s).
 
Error: (05/17/2015 01:27:34 AM) (Source: Service Control Manager) (EventID: 7031) (User: )
Description: The Windows Search service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 30000 milliseconds: Restart the service.
 
 
Microsoft Office Sessions:
=========================
Error: (04/22/2014 01:44:42 AM) (Source: Microsoft Office 12 Sessions) (EventID: 7001) (User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6695.5000, Microsoft Office Version: 12.0.6612.1000. This session lasted 960120 seconds with 48480 seconds of active time.  This session ended with a crash.
 
Error: (12/10/2013 04:21:04 AM) (Source: Microsoft Office 12 Sessions) (EventID: 7001) (User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6683.5002, Microsoft Office Version: 12.0.6612.1000. This session lasted 1659089 seconds with 43260 seconds of active time.  This session ended with a crash.
 
Error: (11/13/2013 04:22:41 AM) (Source: Microsoft Office 12 Sessions) (EventID: 7001) (User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6683.5002, Microsoft Office Version: 12.0.6612.1000. This session lasted 568824 seconds with 10440 seconds of active time.  This session ended with a crash.
 
 
==================== Memory info =========================== 
 
Processor: Intel® Core™2 Duo CPU T6400 @ 2.00GHz
Percentage of memory in use: 41%
Total physical RAM: 2975.21 MB
Available physical RAM: 1741.25 MB
Total Pagefile: 5948.73 MB
Available Pagefile: 4502.98 MB
Total Virtual: 2047.88 MB
Available Virtual: 1925.76 MB
 
==================== Drives ================================
 
Drive c: () (Fixed) (Total:297.99 GB) (Free:241.96 GB) NTFS
 
==================== MBR & Partition Table ==================
 
========================================================
Disk: 0 (MBR Code: Windows 7 or 8) (Size: 298.1 GB) (Disk ID: 7784295B)
Partition 1: (Active) - (Size=100 MB) - (Type=07 NTFS)
Partition 2: (Not Active) - (Size=298 GB) - (Type=07 NTFS)
 
==================== End Of Log ============================
 

 



#4 deeprybka

deeprybka

  • Malware Response Team
  • 5,198 posts
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  •  
  • Gender:Male
  • Location:Germany
  • Local time:07:36 AM

Posted 17 May 2015 - 01:31 PM

Hi there,

 

Step 1

frst.pngfrstfix.png

Press thew7.png + R on your keyboard at the same time. Type notepad and click OK.

  • Copy the entire content of the codebox below and paste into the notepad document:

    CloseProcesses:
    Startup: C:\Users\Katelynne\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dengue Fever - Cardboard castles.lnk [2015-03-03]
    C:\ProgramData\{8a80a4a9-ab63-c1fd-8a80-0a4a9ab692a6}
    CHR HKLM\SOFTWARE\Policies\Google: Policy restriction
    HKLM\SOFTWARE\Policies\Microsoft\Internet Explorer: Policy restriction
    HKU\S-1-5-21-1452264801-2041998927-443271720-1000\SOFTWARE\Policies\Microsoft\Internet Explorer: Policy restriction
    SearchScopes: HKLM -> {BB82DE59-BC4C-4172-9AC4-73315F71CFFE} URL =
    SearchScopes: HKU\.DEFAULT -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
    SearchScopes: HKU\S-1-5-19 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
    SearchScopes: HKU\S-1-5-20 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
    SearchScopes: HKU\S-1-5-21-1452264801-2041998927-443271720-1000 -> {BB82DE59-BC4C-4172-9AC4-73315F71CFFE} URL =
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.6.0/jinstall-1_6_0_37-windows-i586.cab
    DPF: {CAFEEFAC-0016-0000-0037-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_37-windows-i586.cab
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_37-windows-i586.cab
    Task: {4A32357E-9882-4A84-870F-122CE84A461A} - System32\Tasks\{60DECD98-315F-40F2-A187-7D471E431CFE} => pcalua.exe -a
    Task: {C4B0416D-4884-4E2D-8EC5-37CF3EEF359B} - System32\Tasks\{772C626C-F292-4555-B653-A1843902DEAF} => pcalua.exe -a
  • Click File, Save As and type fixlist.txt as the File Name.

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!
  • Right-click on FRST.gif icon and select RunAsAdmin.jpg Run as Administrator to start the tool.
    (XP users click run after receipt of Windows Security Warning - Open File).
  • Press the Fix button just once and wait.
  • If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  • When finished FRST will generate a log on the Desktop, called Fixlog.txt.

Please post it to your reply.

 

 

(Backup your favorites etc. first - if needed)

Step 2

revouninstaller.pngRevo Uninstaller Free

  • Double click Revo Uninstaller to run it
  • From the list of programs double click on the listed program(s), to remove it:

    Google Chrome
  • When prompted if you want to uninstall click Yes
  • Be sure the Moderate option is selected then click Next
  • The program will run, If prompted again click Yes
  • When the built-in uninstaller is finished click on Next
  • Once the program has searched for leftovers click Next
  • Check the items in bold only on the list then click Delete
    note: you may have to expand some folders by clicking the "+" mark
  • When prompted click on Yes and then on Next
  • Put a check on any folders that are found and select Delete
  • When prompted select Yes then Next
  • Once done click Finish

Step 3

Reinstall Google Chrome. Download

 

Step 4

Please downloadesetlogo.pngOnline Scanner and save it to your Desktop.

  • Disable the realtime-protection of your antivirus and anti-malware programs because they might interfere with the scan.
  • Start installer.pngwith administartor privileges.
  • Select the option Yes, I accept the Terms of Use and click on Start.
  • Choose the following settings:


settings.png

  • Click on Start. The virus signature database will begin to download. This may take some time.
  • When completed the Online Scan will begin automatically.
    Note: This scan might take a long time! Please be patient.
  • When completed, click on Finish.
  • A log filelog.pngis created at logpath.png
    Copy and paste the content of this log file in your next reply.


esetlog.png

Note: Do not forget to re-enable your antivirus application after running the above scan!
eset.gif


regards,
deeprybka
:busy:
Neminem laede, immo omnes, quantum potes, iuva. Arthur Schopenhauer
 
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#5 misscmouse

misscmouse
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Posted 19 May 2015 - 05:00 AM

Did those things! It looks like the unwanted ads are not showing up in the new version of Chrome I installed. Is that all I need to do? Here are the logs you asked for!

 

FRST Fixlog:

 

Fix result of Farbar Recovery Tool (FRST written by Farbar) (x86) Version: 16-05-2015 02
Ran by Katelynne at 2015-05-19 00:03:37 Run:1
Running from C:\Users\Katelynne\Desktop\FRST
Loaded Profiles: Katelynne (Available profiles: Katelynne & Gretchen)
Boot Mode: Normal

==============================================

Content of fixlist:
*****************
CloseProcesses:
Startup: C:\Users\Katelynne\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dengue Fever - Cardboard castles.lnk [2015-03-03]
C:\ProgramData\{8a80a4a9-ab63-c1fd-8a80-0a4a9ab692a6}
CHR HKLM\SOFTWARE\Policies\Google: Policy restriction
HKLM\SOFTWARE\Policies\Microsoft\Internet Explorer: Policy restriction
HKU\S-1-5-21-1452264801-2041998927-443271720-1000\SOFTWARE\Policies\Microsoft\Internet Explorer: Policy restriction
SearchScopes: HKLM -> {BB82DE59-BC4C-4172-9AC4-73315F71CFFE} URL =
SearchScopes: HKU\.DEFAULT -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKU\S-1-5-19 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKU\S-1-5-20 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKU\S-1-5-21-1452264801-2041998927-443271720-1000 ->
{BB82DE59-BC4C-4172-9AC4-73315F71CFFE} URL =
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.6.0/jinstall-1_6_0_37-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0037-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_37-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_37-windows-i586.cab
Task: {4A32357E-9882-4A84-870F-122CE84A461A} - System32\Tasks\{60DECD98-315F-40F2-A187-7D471E431CFE} => pcalua.exe -a
Task: {C4B0416D-4884-4E2D-8EC5-37CF3EEF359B} - System32\Tasks\{772C626C-F292-4555-B653-A1843902DEAF} => pcalua.exe -a
*****************

Processes closed successfully.
C:\Users\Katelynne\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dengue Fever - Cardboard castles.lnk => Moved successfully.
"C:\ProgramData\{8a80a4a9-ab63-c1fd-8a80-0a4a9ab692a6}" => File/Directory not found.
"HKLM\SOFTWARE\Policies\Google" => Key deleted successfully.
"HKLM\SOFTWARE\Policies\Microsoft\Internet Explorer" => Key deleted successfully.
"HKU\S-1-5-21-1452264801-2041998927-443271720-1000\SOFTWARE\Policies\Microsoft\Internet Explorer" => Key deleted successfully.
"HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{BB82DE59-BC4C-4172-9AC4-73315F71CFFE}" => Key deleted successfully.
HKCR\CLSID\{BB82DE59-BC4C-4172-9AC4-73315F71CFFE} => Key not found.
HKU\.DEFAULT\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\\DefaultScope => value deleted successfully.
HKU\S-1-5-19\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\\DefaultScope => value deleted successfully.
HKU\S-1-5-20\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\\DefaultScope => value deleted successfully.
HKU\SearchScopes: HKU\S-1-5-21-1452264801-2041998927-443271720-1000 ->\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\\SearchScopes: HKU\S-1-5-21-1452264801-2041998927-443271720-1000 -> => Value not found.
{BB82DE59-BC4C-4172-9AC4-73315F71CFFE} URL = => Error: No automatic fix found for this entry.
"HKLM\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{8AD9C840-044E-11D1-B3E9-00805F499D93}" => Key deleted successfully.
"HKCR\CLSID\{8AD9C840-044E-11D1-B3E9-00805F499D93}" => Key deleted successfully.
"HKLM\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{CAFEEFAC-0016-0000-0037-ABCDEFFEDCBA}" => Key deleted successfully.
"HKCR\CLSID\{CAFEEFAC-0016-0000-0037-ABCDEFFEDCBA}" => Key deleted successfully.
"HKLM\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA}" => Key deleted successfully.
"HKCR\CLSID\{CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA}" => Key deleted successfully.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{4A32357E-9882-4A84-870F-122CE84A461A}" => Key deleted successfully.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{4A32357E-9882-4A84-870F-122CE84A461A}" => Key deleted successfully.
C:\Windows\System32\Tasks\{60DECD98-315F-40F2-A187-7D471E431CFE} => Moved successfully.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\{60DECD98-315F-40F2-A187-7D471E431CFE}" => Key deleted successfully.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{C4B0416D-4884-4E2D-8EC5-37CF3EEF359B}" => Key deleted successfully.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{C4B0416D-4884-4E2D-8EC5-37CF3EEF359B}" => Key deleted successfully.
C:\Windows\System32\Tasks\{772C626C-F292-4555-B653-A1843902DEAF} => Moved successfully.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\{772C626C-F292-4555-B653-A1843902DEAF}" => Key deleted successfully.


The system needed a reboot.

==== End of Fixlog 00:03:40 ====

 

ESET log:

 

ESETSmartInstaller@High as downloader log:
all ok
# product=EOS
# version=8
# OnlineScannerApp.exe=1.0.0.1
# OnlineScanner.ocx=1.0.0.7623
# api_version=3.0.2
# EOSSerial=27d55a201d1929459752c75d534a1bcc
# engine=23912
# end=stopped
# remove_checked=false
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=true
# antistealth_checked=true
# utc_time=2015-05-19 07:32:45
# local_time=2015-05-19 12:32:45 (-0800, Pacific Daylight Time)
# country="United States"
# lang=1033
# osver=6.1.7601 NT Service Pack 1
# compatibility_mode_1=''
# compatibility_mode=5893 16776573 100 94 0 183565556 0 0
# scanned=679
# found=2
# cleaned=0
# scan_time=95
sh=74B036BFF165A8191B9AA6473AC97DE80A1DC7A8 ft=1 fh=e4be80dc951e6b09 vn="Win32/ExtenBro.AZ trojan" ac=I fn="C:\$RECYCLE.BIN\S-1-5-21-1452264801-2041998927-443271720-1000\$R1SQSAZ\GoogleUpdate.dll"
sh=298B08CAD639FF292CA2CC68FE5FA15F74EE2D29 ft=1 fh=48d98e2d8fc559a4 vn="a variant of Win32/Adware.MultiPlug.FC application" ac=I fn="C:\AdwCleaner\Quarantine\C\ProgramData\{8a80a4a9-ab63-c1fd-8a80-0a4a9ab692a6}\Dengue Fever - Cardboard castles.exe.vir"
ESETSmartInstaller@High as downloader log:
all ok
# product=EOS
# version=8
# OnlineScannerApp.exe=1.0.0.1
# OnlineScanner.ocx=1.0.0.7623
# api_version=3.0.2
# EOSSerial=27d55a201d1929459752c75d534a1bcc
# engine=23912
# end=finished
# remove_checked=false
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=true
# antistealth_checked=true
# utc_time=2015-05-19 09:07:47
# local_time=2015-05-19 02:07:47 (-0800, Pacific Daylight Time)
# country="United States"
# lang=1033
# osver=6.1.7601 NT Service Pack 1
# compatibility_mode_1=''
# compatibility_mode=5893 16776573 100 94 0 183571258 0 0
# scanned=141237
# found=11
# cleaned=0
# scan_time=4835
sh=74B036BFF165A8191B9AA6473AC97DE80A1DC7A8 ft=1 fh=e4be80dc951e6b09 vn="Win32/ExtenBro.AZ trojan" ac=I fn="C:\$RECYCLE.BIN\S-1-5-21-1452264801-2041998927-443271720-1000\$R1SQSAZ\GoogleUpdate.dll"
sh=298B08CAD639FF292CA2CC68FE5FA15F74EE2D29 ft=1 fh=48d98e2d8fc559a4 vn="a variant of Win32/Adware.MultiPlug.FC application" ac=I fn="C:\AdwCleaner\Quarantine\C\ProgramData\{8a80a4a9-ab63-c1fd-8a80-0a4a9ab692a6}\Dengue Fever - Cardboard castles.exe.vir"
sh=034A3D30BB2CFF32D273324339327890A6DAEAFF ft=0 fh=0000000000000000 vn="a variant of Win32/HackTool.Patcher.T potentially unsafe application" ac=I fn="C:\Users\Katelynne\Desktop\wallpaper\A1 copy stuff\other\dvd.next.copy.ultimate.3.0.5.3-patch.rar"
sh=E0AACEC2E000D6B0457413E65C2F7999CA330C8B ft=0 fh=0000000000000000 vn="multiple threats" ac=I fn="C:\Users\Katelynne\Desktop\wallpaper\A1 copy stuff\other\DVD.neXt.COPY.Ultimate.v3.0.5.3.Inc.Patch.rar"
sh=FA3D6C87D7B75A37582D97B406939604CEC4E9C0 ft=1 fh=8d74575480a27075 vn="MSIL/Agent.NAS trojan" ac=I fn="C:\Users\Katelynne\Desktop\wallpaper\A1 copy stuff\other\DVDneXtCOPY_Ultimate_V3_0_5_3.exe"
sh=034A3D30BB2CFF32D273324339327890A6DAEAFF ft=0 fh=0000000000000000 vn="a variant of Win32/HackTool.Patcher.T potentially unsafe application" ac=I fn="C:\Users\Katelynne\Desktop\wallpaper\A1 copy stuff\other\DVD.neXt.COPY.Ultimate.v3.0.5.3.Inc.Patch\dvd.next.copy.ultimate.3.0.5.3-patch.rar"
sh=FA3D6C87D7B75A37582D97B406939604CEC4E9C0 ft=1 fh=8d74575480a27075 vn="MSIL/Agent.NAS trojan" ac=I fn="C:\Users\Katelynne\Desktop\wallpaper\A1 copy stuff\other\DVD.neXt.COPY.Ultimate.v3.0.5.3.Inc.Patch\DVDneXtCOPY_Ultimate_V3_0_5_3.exe"
sh=298B08CAD639FF292CA2CC68FE5FA15F74EE2D29 ft=1 fh=48d98e2d8fc559a4 vn="a variant of Win32/Adware.MultiPlug.FC application" ac=I fn="C:\Users\Katelynne\Downloads\Dengue Fever - Cardboard castles.exe"
sh=B95ADEAF701FA024B963A6D3FFB0DB994ADB8260 ft=1 fh=0aaae580db4b3a9a vn="NSIS/TrojanDownloader.Adload.AP trojan" ac=I fn="C:\Users\Katelynne\Downloads\FLVPlayer-Chrome (1).exe"
sh=429837C10452C1C26AC9CD26D7B1C186A8A54429 ft=1 fh=6680d037c9d5d482 vn="NSIS/TrojanDownloader.Adload.AB trojan" ac=I fn="C:\Users\Katelynne\Downloads\FLVPlayer-Chrome.exe"
sh=AAA2470E8D17E2620679D4BD97AB966CC1CE3262 ft=1 fh=5c7e288c9fd44e76 vn="a variant of Win32/Bundled.Toolbar.Ask.D potentially unsafe application" ac=I fn="C:\Users\Katelynne\Downloads\SFInstaller_SFFZ_filezilla_8992693_.exe"
 


Edited by misscmouse, 19 May 2015 - 05:01 AM.


#6 deeprybka

deeprybka

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  • Location:Germany
  • Local time:07:36 AM

Posted 19 May 2015 - 04:02 PM

Hi,

 

Step 1

frst.pngfrstfix.png

Press thew7.png + R on your keyboard at the same time. Type notepad and click OK.

  • Copy the entire content of the codebox below and paste into the notepad document:

    C:\Users\Katelynne\Desktop\wallpaper\A1 copy stuff\other\dvd.next.copy.ultimate.3.0.5.3-patch.rar
    C:\Users\Katelynne\Desktop\wallpaper\A1 copy stuff\other\DVD.neXt.COPY.Ultimate.v3.0.5.3.Inc.Patch.rar
    C:\Users\Katelynne\Desktop\wallpaper\A1 copy stuff\other\DVDneXtCOPY_Ultimate_V3_0_5_3.exe
    C:\Users\Katelynne\Desktop\wallpaper\A1 copy stuff\other\DVD.neXt.COPY.Ultimate.v3.0.5.3.Inc.Patch
    C:\Users\Katelynne\Downloads\Dengue Fever - Cardboard castles.exe
    C:\Users\Katelynne\Downloads\FLVPlayer-Chrome (1).exe
    C:\Users\Katelynne\Downloads\FLVPlayer-Chrome.exe
    C:\Users\Katelynne\Downloads\SFInstaller_SFFZ_filezilla_8992693_.exe
  • Click File, Save As and type fixlist.txt as the File Name.

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!
  • Right-click on FRST.gif icon and select RunAsAdmin.jpg Run as Administrator to start the tool.
    (XP users click run after receipt of Windows Security Warning - Open File).
  • Press the Fix button just once and wait.
  • If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  • When finished FRST will generate a log on the Desktop, called Fixlog.txt.

Please post it to your reply.

 

Step 2

frst.pngfrstscan.png

Start FRST with administator privileges.

  • Make sure the following option is checked: addition.png
  • Press the Scan button.
  • When finished, FRST will produce two logs (FRST.txt and Addition.txt) in the same directory the tool was run from.
    Please copy and paste these logs in your next reply.

 


lesestoff.png

Can you please tell me which problems still persist now?


regards,
deeprybka
:busy:
Neminem laede, immo omnes, quantum potes, iuva. Arthur Schopenhauer
 
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#7 misscmouse

misscmouse
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  • Local time:10:36 PM

Posted 19 May 2015 - 10:20 PM

Followed the instructions. I am no longer encountering any problems, and I believe my issue to be resolved! Thank you so much!

 

Fixlog:

 

Fix result of Farbar Recovery Tool (FRST written by Farbar) (x86) Version: 19-05-2015
Ran by Katelynne at 2015-05-19 20:10:05 Run:2
Running from C:\Users\Katelynne\Desktop\FRST
Loaded Profiles: Katelynne (Available profiles: Katelynne & Gretchen)
Boot Mode: Normal

==============================================

Content of fixlist:
*****************
C:\Users\Katelynne\Desktop\wallpaper\A1 copy stuff\other\dvd.next.copy.ultimate.3.0.5.3-patch.rar
C:\Users\Katelynne\Desktop\wallpaper\A1 copy stuff\other\DVD.neXt.COPY.Ultimate.v3.0.5.3.Inc.Patch.rar
C:\Users\Katelynne\Desktop\wallpaper\A1 copy stuff\other\DVDneXtCOPY_Ultimate_V3_0_5_3.exe
C:\Users\Katelynne\Desktop\wallpaper\A1 copy stuff\other\DVD.neXt.COPY.Ultimate.v3.0.5.3.Inc.Patch
C:\Users\Katelynne\Downloads\Dengue Fever - Cardboard castles.exe
C:\Users\Katelynne\Downloads\FLVPlayer-Chrome (1).exe
C:\Users\Katelynne\Downloads\FLVPlayer-Chrome.exe
C:\Users\Katelynne\Downloads\SFInstaller_SFFZ_filezilla_8992693_.exe
*****************

C:\Users\Katelynne\Desktop\wallpaper\A1 copy stuff\other\dvd.next.copy.ultimate.3.0.5.3-patch.rar => Moved successfully.
C:\Users\Katelynne\Desktop\wallpaper\A1 copy stuff\other\DVD.neXt.COPY.Ultimate.v3.0.5.3.Inc.Patch.rar => Moved successfully.
C:\Users\Katelynne\Desktop\wallpaper\A1 copy stuff\other\DVDneXtCOPY_Ultimate_V3_0_5_3.exe => Moved successfully.
C:\Users\Katelynne\Desktop\wallpaper\A1 copy stuff\other\DVD.neXt.COPY.Ultimate.v3.0.5.3.Inc.Patch => Moved successfully.
C:\Users\Katelynne\Downloads\Dengue Fever - Cardboard castles.exe => Moved successfully.
C:\Users\Katelynne\Downloads\FLVPlayer-Chrome (1).exe => Moved successfully.
C:\Users\Katelynne\Downloads\FLVPlayer-Chrome.exe => Moved successfully.
C:\Users\Katelynne\Downloads\SFInstaller_SFFZ_filezilla_8992693_.exe => Moved successfully.

==== End of Fixlog 20:10:06 ====

 

 

 

FRST.txt:

 

Scan result of Farbar Recovery Scan Tool (FRST) (x86) Version: 19-05-2015
Ran by Katelynne (administrator) on KATELYNNE-PC on 19-05-2015 20:12:48
Running from C:\Users\Katelynne\Desktop\FRST
Loaded Profiles: Katelynne (Available profiles: Katelynne & Gretchen)
Platform: Microsoft Windows 7 Ultimate  Service Pack 1 (X86) OS Language: English (United States)
Internet Explorer Version 11 (Default browser: Chrome)
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/

==================== Processes (Whitelisted) =================

(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)

(Hewlett-Packard Company) C:\Windows\System32\hpservice.exe
(Apple Inc.) C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
(Apple Inc.) C:\Program Files\Bonjour\mDNSResponder.exe
(Microsoft Corporation) C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
(Synaptics, Inc.) C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
(Elaborate Bytes AG) C:\Program Files\Elaborate Bytes\VirtualCloneDrive\VCDDaemon.exe
(Intel Corporation) C:\Windows\System32\hkcmd.exe
(Intel Corporation) C:\Windows\System32\igfxpers.exe
() C:\Program Files\DivX\DivX Update\DivXUpdate.exe
(Adobe Systems Incorporated) C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
(Apple Inc.) C:\Program Files\iTunes\iTunesHelper.exe
(Synaptics, Inc.) C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
() C:\Users\Katelynne\AppData\Local\Amazon Music\Amazon Music Helper.exe
(Microsoft Corporation) C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
(Apple Inc.) C:\Program Files\iPod\bin\iPodService.exe
(Microsoft Corporation) C:\Windows\System32\wuauclt.exe
(Mozilla Corporation) C:\Program Files\Mozilla Firefox\firefox.exe


==================== Registry (Whitelisted) ==================

(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)

HKLM\...\Run: [GrooveMonitor] => C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe [30040 2009-02-26] (Microsoft Corporation)
HKLM\...\Run: [UCam_Menu] => C:\Program Files\Hewlett-Packard\Media\Webcam\MUITransfer\MUIStartMenu.exe [218408 2009-02-25] (CyberLink Corp.)
HKLM\...\Run: [SynTPEnh] => C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [1316136 2008-06-20] (Synaptics, Inc.)
HKLM\...\Run: [VirtualCloneDrive] => C:\Program Files\Elaborate Bytes\VirtualCloneDrive\VCDDaemon.exe [89456 2011-03-07] (Elaborate Bytes AG)
HKLM\...\Run: [APSDaemon] => C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe [60712 2014-10-11] (Apple Inc.)
HKLM\...\Run: [DivXMediaServer] => C:\Program Files\DivX\DivX Media Server\DivXMediaServer.exe [448856 2014-11-17] (DivX, LLC)
HKLM\...\Run: [DivXUpdate] => C:\Program Files\DivX\DivX Update\DivXUpdate.exe [1861968 2014-01-09] ()
HKLM\...\Run: [Adobe ARM] => C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe [1022152 2014-12-19] (Adobe Systems Incorporated)
HKLM\...\Run: [iTunesHelper] => C:\Program Files\iTunes\iTunesHelper.exe [157480 2014-10-15] (Apple Inc.)
HKLM\...\RunOnce: [AvgUninstallURL] => cmd.exe /c start http://www.avg.com/ww.special-uninstallation-feedback-appf?lic=NFVIMlctM1NYM0UtR0hHWDktQUZISjMtUFcyUU4tWjlLSDQ"&"inst=NzctNzA2MzM5NjU4LUREVCsxOTExMC1ERDEwRisxLUZMMTArMS1TVDEwRkFQUCsxL (the data entry has 107 more characters).
HKU\S-1-5-21-1452264801-2041998927-443271720-1000\...\Run: [Amazon Music] => C:\Users\Katelynne\AppData\Local\Amazon Music\Amazon Music Helper.exe [5886272 2015-03-02] ()
Startup: C:\Users\Katelynne\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\OneNote 2007 Screen Clipper and Launcher.lnk [2014-02-05]
ShortcutTarget: OneNote 2007 Screen Clipper and Launcher.lnk -> C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE (Microsoft Corporation)

==================== Internet (Whitelisted) ====================

(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)

HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=56626&homepage=www.google.com
HKU\.DEFAULT\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
HKU\.DEFAULT\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=msnhome
HKU\S-1-5-21-1452264801-2041998927-443271720-1000\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
HKU\S-1-5-21-1452264801-2041998927-443271720-1000\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=56626&homepage=www.google.com
SearchScopes: HKU\S-1-5-21-1452264801-2041998927-443271720-1000 -> {5127DC9E-1D7B-40AE-9335-60B8FF19130F} URL = http://search.avg.com/?d=4e5b6614&i=23&tp=chrome&q={searchTerms}&lng={language}&nt=1
SearchScopes: HKU\S-1-5-21-1452264801-2041998927-443271720-1000 -> {BB82DE59-BC4C-4172-9AC4-73315F71CFFE} URL =
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll [2009-02-26] (Microsoft Corporation)
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll [2012-03-02] (Skype Technologies S.A.)
Winsock: Catalog5 07 C:\Program Files\Bonjour\mdnsNSP.dll [121704 2011-08-30] (Apple Inc.)
Tcpip\Parameters: [DhcpNameServer] 75.75.75.75 75.75.76.76

FireFox:
========
FF ProfilePath: C:\Users\Katelynne\AppData\Roaming\Mozilla\Firefox\Profiles\zjylsgaa.default
FF Plugin: @Apple.com/iTunes,version=1.0 -> C:\Program Files\iTunes\Mozilla Plugins\npitunes.dll [2014-02-18] ()
FF Plugin: @divx.com/DivX VOD Helper,version=1.0.0 -> C:\Program Files\DivX\DivX OVS Helper\npovshelper.dll [2014-05-22] (DivX, LLC.)
FF Plugin: @divx.com/DivX Web Player Plug-In,version=1.0.0 -> C:\Program Files\DivX\DivX Web Player\npdivx32.dll [2014-11-21] (DivX, LLC)
FF Plugin: @java.com/DTPlugin,version=1.6.0_37 -> C:\Windows\system32\npdeployJava1.dll [2012-09-24] (Sun Microsystems, Inc.)
FF Plugin: @java.com/JavaPlugin -> C:\Program Files\Java\jre6\bin\plugin2\npjp2.dll [2012-09-24] (Sun Microsystems, Inc.)
FF Plugin: @microsoft.com/GENUINE -> disabled No File
FF Plugin: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files\Microsoft Silverlight\5.1.40416.0\npctrl.dll [2015-04-15] ( Microsoft Corporation)
FF Plugin: @tools.google.com/Google Update;version=3 -> C:\Program Files\Google\Update\1.3.27.5\npGoogleUpdate3.dll [2015-05-19] (Google Inc.)
FF Plugin: @tools.google.com/Google Update;version=9 -> C:\Program Files\Google\Update\1.3.27.5\npGoogleUpdate3.dll [2015-05-19] (Google Inc.)
FF Plugin: Adobe Reader -> C:\Program Files\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll [2014-09-12] (Adobe Systems Inc.)
FF Plugin ProgramFiles/Appdata: C:\Program Files\mozilla firefox\plugins\nppdf32.dll [2014-09-12] (Adobe Systems Inc.)
FF Extension: Java Console - C:\Program Files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0034-ABCDEFFEDCBA} [2013-05-24]

Chrome:
=======
CHR Profile: C:\Users\Katelynne\AppData\Local\Google\Chrome\User Data\Default
CHR Extension: (Google Slides) - C:\Users\Katelynne\AppData\Local\Google\Chrome\User Data\Default\Extensions\aapocclcgogkmnckokdopfmhonfmgoek [2015-05-19]
CHR Extension: (Google Docs) - C:\Users\Katelynne\AppData\Local\Google\Chrome\User Data\Default\Extensions\aohghmighlieiainnegkcijnfilokake [2015-05-19]
CHR Extension: (Google Drive) - C:\Users\Katelynne\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf [2015-05-19]
CHR Extension: (YouTube) - C:\Users\Katelynne\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo [2015-05-19]
CHR Extension: (Google Search) - C:\Users\Katelynne\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf [2015-05-19]
CHR Extension: (Google Sheets) - C:\Users\Katelynne\AppData\Local\Google\Chrome\User Data\Default\Extensions\felcaaldnbdncclmgdcncolpebgiejap [2015-05-19]
CHR Extension: (Skype Click to Call) - C:\Users\Katelynne\AppData\Local\Google\Chrome\User Data\Default\Extensions\lifbcibllhkdhoafpjfnlhfpfgnpldfl [2015-05-19]
CHR Extension: (Google Wallet) - C:\Users\Katelynne\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2015-05-19]
CHR Extension: (Gmail) - C:\Users\Katelynne\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia [2015-05-19]
CHR HKLM\...\Chrome\Extension: [lifbcibllhkdhoafpjfnlhfpfgnpldfl] - C:\Program Files\Skype\Toolbars\Skype for Chromium\skype_chrome_extension.crx [2012-03-02]

========================== Services (Whitelisted) =================

(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)

R2 DiagTrack; C:\Windows\system32\diagtrack.dll [851456 2015-04-27] (Microsoft Corporation)
S2 MBAMService; C:\Program Files\Malwarebytes Anti-Malware\mbamservice.exe [1080120 2015-04-14] (Malwarebytes Corporation)
S3 McComponentHostService; C:\Program Files\McAfee Security Scan\2.1.121\McCHSvc.exe [227232 2010-09-02] (McAfee, Inc.)
S3 OpenVPNService; C:\Program Files\HMA! Pro VPN\bin\openvpnserv.exe [36352 2012-11-19] () [File not signed]
R2 WinDefend; C:\Program Files\Windows Defender\mpsvc.dll [680960 2013-05-26] (Microsoft Corporation)

==================== Drivers (Whitelisted) ====================

(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)

R1 ElbyCDIO; C:\Windows\System32\Drivers\ElbyCDIO.sys [31088 2010-12-16] (Elaborate Bytes AG)
S3 ManyCam; C:\Windows\System32\DRIVERS\mcvidrv.sys [40736 2013-11-26] (Visicom Media Inc.)
R3 MBAMProtector; C:\Windows\system32\drivers\mbam.sys [23256 2015-04-14] (Malwarebytes Corporation)
S3 MBAMWebAccessControl; C:\Windows\system32\drivers\mwac.sys [51928 2015-04-14] (Malwarebytes Corporation)
S3 mcaudrv_simple; C:\Windows\System32\drivers\mcaudrv.sys [29728 2013-12-06] (Visicom Media Inc.)
R3 tap0901; C:\Windows\System32\DRIVERS\tap0901.sys [26112 2011-07-13] (The OpenVPN Project)
S3 catchme; \??\C:\Users\KATELY~1\AppData\Local\Temp\catchme.sys [X]
S3 Synth3dVsc; System32\drivers\synth3dvsc.sys [X]
S3 tsusbhub; system32\drivers\tsusbhub.sys [X]
S3 VGPU; System32\drivers\rdvgkmd.sys [X]

==================== NetSvcs (Whitelisted) ===================

(If an item is included in the fixlist, it will be removed from the registry. Any associated file could be listed separately to be moved.)


==================== One Month Created Files and Folders ========

(If an entry is included in the fixlist, the file\folder will be moved.)

2015-05-19 00:44 - 2015-05-19 00:44 - 00002201 _____ () C:\Users\Public\Desktop\Google Chrome.lnk
2015-05-19 00:44 - 2015-05-19 00:44 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Google Chrome
2015-05-19 00:43 - 2015-05-19 00:54 - 00000882 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job
2015-05-19 00:43 - 2015-05-19 00:49 - 00000886 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job
2015-05-19 00:43 - 2015-05-19 00:44 - 00000000 ____D () C:\Program Files\Google
2015-05-19 00:43 - 2015-05-19 00:43 - 00880208 _____ (Google Inc.) C:\Users\Katelynne\Downloads\ChromeSetup(1).exe
2015-05-19 00:42 - 2015-05-19 00:42 - 00880208 _____ (Google Inc.) C:\Users\Katelynne\Downloads\ChromeSetup.exe
2015-05-19 00:40 - 2015-05-19 00:40 - 02623656 _____ (VS Revo Group Ltd.) C:\Users\Katelynne\Downloads\revosetup(1).exe
2015-05-19 00:34 - 2015-05-19 00:34 - 00001105 _____ () C:\Users\Public\Desktop\Mozilla Firefox.lnk
2015-05-19 00:27 - 2015-05-19 00:27 - 00000000 ____D () C:\Program Files\ESET
2015-05-19 00:26 - 2015-05-19 00:26 - 02347384 _____ (ESET) C:\Users\Katelynne\Desktop\esetsmartinstaller_enu.exe
2015-05-19 00:09 - 2015-05-19 00:40 - 00000752 _____ () C:\Users\Katelynne\Desktop\Revo Uninstaller.lnk
2015-05-19 00:08 - 2015-05-19 00:08 - 02623656 _____ (VS Revo Group Ltd.) C:\Users\Katelynne\Downloads\revosetup.exe
2015-05-18 23:57 - 2015-05-19 20:12 - 00000000 ____D () C:\FRST
2015-05-18 23:48 - 2015-05-18 23:49 - 00212995 _____ () C:\Users\Katelynne\Desktop\bookmarks_5_18_15.html
2015-05-18 23:44 - 2015-05-18 23:44 - 00029792 _____ () C:\Users\Katelynne\Desktop\FRST.txt
2015-05-18 23:44 - 2015-05-18 23:44 - 00027513 _____ () C:\Users\Katelynne\Desktop\Addition.txt
2015-05-17 10:47 - 2015-05-17 10:48 - 00027513 _____ () C:\Users\Katelynne\Downloads\Addition.txt
2015-05-17 10:46 - 2015-05-17 10:48 - 00029792 _____ () C:\Users\Katelynne\Downloads\FRST.txt
2015-05-17 10:45 - 2015-05-19 20:12 - 00000000 ____D () C:\Users\Katelynne\Desktop\FRST
2015-05-17 01:26 - 2015-05-17 01:27 - 00000000 ____D () C:\AdwCleaner
2015-05-17 01:24 - 2015-05-17 01:24 - 02209792 _____ () C:\Users\Katelynne\Downloads\adwcleaner_4.204.exe
2015-05-17 01:17 - 2015-05-17 01:17 - 00016740 _____ () C:\ComboFix.txt
2015-05-17 01:04 - 2011-06-25 23:45 - 00256000 _____ () C:\Windows\PEV.exe
2015-05-17 01:04 - 2010-11-07 10:20 - 00208896 _____ () C:\Windows\MBR.exe
2015-05-17 01:04 - 2009-04-19 21:56 - 00060416 _____ (NirSoft) C:\Windows\NIRCMD.exe
2015-05-17 01:04 - 2000-08-30 17:00 - 00518144 _____ (SteelWerX) C:\Windows\SWREG.exe
2015-05-17 01:04 - 2000-08-30 17:00 - 00406528 _____ (SteelWerX) C:\Windows\SWSC.exe
2015-05-17 01:04 - 2000-08-30 17:00 - 00098816 _____ () C:\Windows\sed.exe
2015-05-17 01:04 - 2000-08-30 17:00 - 00080412 _____ () C:\Windows\grep.exe
2015-05-17 01:04 - 2000-08-30 17:00 - 00068096 _____ () C:\Windows\zip.exe
2015-05-17 01:03 - 2015-05-17 01:17 - 00000000 ____D () C:\Qoobox
2015-05-17 01:03 - 2015-05-17 01:15 - 00000000 ____D () C:\Windows\erdnt
2015-05-17 01:02 - 2015-05-17 01:02 - 05623645 _____ (Swearware) C:\Users\Katelynne\Downloads\ComboFix (1).exe
2015-05-17 01:01 - 2015-05-17 01:02 - 05623645 ____R (Swearware) C:\Users\Katelynne\Downloads\ComboFix.exe
2015-05-14 19:21 - 2015-05-01 06:16 - 00102608 _____ (Microsoft Corporation) C:\Windows\system32\PresentationCFFRasterizerNative_v0300.dll
2015-05-12 20:54 - 2015-04-27 12:11 - 03989440 _____ (Microsoft Corporation) C:\Windows\system32\ntkrnlpa.exe
2015-05-12 20:54 - 2015-04-27 12:11 - 03934144 _____ (Microsoft Corporation) C:\Windows\system32\ntoskrnl.exe
2015-05-12 20:54 - 2015-04-27 12:11 - 00137664 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\ksecpkg.sys
2015-05-12 20:54 - 2015-04-27 12:11 - 00067520 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\ksecdd.sys
2015-05-12 20:54 - 2015-04-27 12:08 - 01307648 _____ (Microsoft Corporation) C:\Windows\system32\ntdll.dll
2015-05-12 20:54 - 2015-04-27 12:05 - 00851456 _____ (Microsoft Corporation) C:\Windows\system32\diagtrack.dll
2015-05-12 20:54 - 2015-04-27 12:05 - 00635392 _____ (Microsoft Corporation) C:\Windows\system32\tdh.dll
2015-05-12 20:54 - 2015-04-27 12:05 - 00400896 _____ (Microsoft Corporation) C:\Windows\system32\srcore.dll
2015-05-12 20:54 - 2015-04-27 12:05 - 00259584 _____ (Microsoft Corporation) C:\Windows\system32\msv1_0.dll
2015-05-12 20:54 - 2015-04-27 12:05 - 00221184 _____ (Microsoft Corporation) C:\Windows\system32\ncrypt.dll
2015-05-12 20:54 - 2015-04-27 12:05 - 00172032 _____ (Microsoft Corporation) C:\Windows\system32\wdigest.dll
2015-05-12 20:54 - 2015-04-27 12:05 - 00100352 _____ (Microsoft Corporation) C:\Windows\system32\sspicli.dll
2015-05-12 20:54 - 2015-04-27 12:05 - 00092160 _____ (Microsoft Corporation) C:\Windows\system32\sechost.dll
2015-05-12 20:54 - 2015-04-27 12:05 - 00065536 _____ (Microsoft Corporation) C:\Windows\system32\TSpkg.dll
2015-05-12 20:54 - 2015-04-27 12:05 - 00043008 _____ (Microsoft Corporation) C:\Windows\system32\srclient.dll
2015-05-12 20:54 - 2015-04-27 12:05 - 00022016 _____ (Microsoft Corporation) C:\Windows\system32\secur32.dll
2015-05-12 20:54 - 2015-04-27 12:05 - 00015872 _____ (Microsoft Corporation) C:\Windows\system32\sspisrv.dll
2015-05-12 20:54 - 2015-04-27 12:04 - 01061376 _____ (Microsoft Corporation) C:\Windows\system32\lsasrv.dll
2015-05-12 20:54 - 2015-04-27 12:04 - 00641536 _____ (Microsoft Corporation) C:\Windows\system32\advapi32.dll
2015-05-12 20:54 - 2015-04-27 12:04 - 00550912 _____ (Microsoft Corporation) C:\Windows\system32\kerberos.dll
2015-05-12 20:54 - 2015-04-27 12:04 - 00364544 _____ (Microsoft Corporation) C:\Windows\system32\tracerpt.exe
2015-05-12 20:54 - 2015-04-27 12:04 - 00262656 _____ (Microsoft Corporation) C:\Windows\system32\rstrui.exe
2015-05-12 20:54 - 2015-04-27 12:04 - 00082944 _____ (Microsoft Corporation) C:\Windows\system32\logman.exe
2015-05-12 20:54 - 2015-04-27 12:04 - 00069632 _____ (Microsoft Corporation) C:\Windows\system32\smss.exe
2015-05-12 20:54 - 2015-04-27 12:04 - 00040448 _____ (Microsoft Corporation) C:\Windows\system32\typeperf.exe
2015-05-12 20:54 - 2015-04-27 12:04 - 00038912 _____ (Microsoft Corporation) C:\Windows\system32\csrsrv.dll
2015-05-12 20:54 - 2015-04-27 12:04 - 00037888 _____ (Microsoft Corporation) C:\Windows\system32\relog.exe
2015-05-12 20:54 - 2015-04-27 12:04 - 00022528 _____ (Microsoft Corporation) C:\Windows\system32\lsass.exe
2015-05-12 20:54 - 2015-04-27 12:04 - 00017408 _____ (Microsoft Corporation) C:\Windows\system32\credssp.dll
2015-05-12 20:54 - 2015-04-27 12:03 - 00050176 _____ (Microsoft Corporation) C:\Windows\system32\auditpol.exe
2015-05-12 20:54 - 2015-04-27 12:03 - 00017408 _____ (Microsoft Corporation) C:\Windows\system32\diskperf.exe
2015-05-12 20:54 - 2015-04-27 12:01 - 00146432 _____ (Microsoft Corporation) C:\Windows\system32\msaudite.dll
2015-05-12 20:54 - 2015-04-27 12:01 - 00060416 _____ (Microsoft Corporation) C:\Windows\system32\msobjs.dll
2015-05-12 20:54 - 2015-04-27 11:59 - 00686080 _____ (Microsoft Corporation) C:\Windows\system32\adtschema.dll
2015-05-12 20:54 - 2015-04-27 11:59 - 00006656 _____ (Microsoft Corporation) C:\Windows\system32\apisetschema.dll
2015-05-12 20:54 - 2015-04-27 11:00 - 00036864 _____ (Microsoft Corporation) C:\Windows\system32\UtcResources.dll
2015-05-12 20:54 - 2015-01-28 20:02 - 02311168 _____ (Microsoft Corporation) C:\Windows\system32\wpdshext.dll
2015-05-12 20:53 - 2015-04-19 19:56 - 01250816 _____ (Microsoft Corporation) C:\Windows\system32\DWrite.dll
2015-05-12 20:53 - 2015-04-19 19:56 - 00909312 _____ (Microsoft Corporation) C:\Windows\system32\FntCache.dll
2015-05-12 20:53 - 2015-04-19 19:03 - 02382336 _____ (Microsoft Corporation) C:\Windows\system32\win32k.sys
2015-05-12 20:52 - 2015-05-04 18:12 - 00248832 _____ (Microsoft Corporation) C:\Windows\system32\schannel.dll
2015-05-12 20:52 - 2015-04-21 18:48 - 00342736 _____ (Microsoft Corporation) C:\Windows\system32\iedkcs32.dll
2015-05-12 20:52 - 2015-04-21 09:25 - 02724864 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.tlb
2015-05-12 20:52 - 2015-04-21 09:25 - 00004096 _____ (Microsoft Corporation) C:\Windows\system32\ieetwcollectorres.dll
2015-05-12 20:52 - 2015-04-21 09:24 - 19691008 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.dll
2015-05-12 20:52 - 2015-04-21 09:11 - 00504320 _____ (Microsoft Corporation) C:\Windows\system32\vbscript.dll
2015-05-12 20:52 - 2015-04-21 09:11 - 00062464 _____ (Microsoft Corporation) C:\Windows\system32\iesetup.dll
2015-05-12 20:52 - 2015-04-21 09:10 - 00047616 _____ (Microsoft Corporation) C:\Windows\system32\ieetwproxystub.dll
2015-05-12 20:52 - 2015-04-21 09:09 - 00341504 _____ (Microsoft Corporation) C:\Windows\system32\html.iec
2015-05-12 20:52 - 2015-04-21 09:08 - 00064000 _____ (Microsoft Corporation) C:\Windows\system32\MshtmlDac.dll
2015-05-12 20:52 - 2015-04-21 09:04 - 02278400 _____ (Microsoft Corporation) C:\Windows\system32\iertutil.dll
2015-05-12 20:52 - 2015-04-21 09:03 - 00047104 _____ (Microsoft Corporation) C:\Windows\system32\jsproxy.dll
2015-05-12 20:52 - 2015-04-21 09:02 - 00030720 _____ (Microsoft Corporation) C:\Windows\system32\iernonce.dll
2015-05-12 20:52 - 2015-04-21 09:00 - 00478208 _____ (Microsoft Corporation) C:\Windows\system32\ieui.dll
2015-05-12 20:52 - 2015-04-21 08:58 - 00664576 _____ (Microsoft Corporation) C:\Windows\system32\jscript.dll
2015-05-12 20:52 - 2015-04-21 08:58 - 00115712 _____ (Microsoft Corporation) C:\Windows\system32\ieUnatt.exe
2015-05-12 20:52 - 2015-04-21 08:58 - 00102912 _____ (Microsoft Corporation) C:\Windows\system32\ieetwcollector.exe
2015-05-12 20:52 - 2015-04-21 08:57 - 00620032 _____ (Microsoft Corporation) C:\Windows\system32\jscript9diag.dll
2015-05-12 20:52 - 2015-04-21 08:51 - 00667648 _____ (Microsoft Corporation) C:\Windows\system32\MsSpellCheckingFacility.exe
2015-05-12 20:52 - 2015-04-21 08:48 - 00418304 _____ (Microsoft Corporation) C:\Windows\system32\dxtmsft.dll
2015-05-12 20:52 - 2015-04-21 08:43 - 00060416 _____ (Microsoft Corporation) C:\Windows\system32\JavaScriptCollectionAgent.dll
2015-05-12 20:52 - 2015-04-21 08:39 - 00168960 _____ (Microsoft Corporation) C:\Windows\system32\msrating.dll
2015-05-12 20:52 - 2015-04-21 08:38 - 00076288 _____ (Microsoft Corporation) C:\Windows\system32\mshtmled.dll
2015-05-12 20:52 - 2015-04-21 08:36 - 00285696 _____ (Microsoft Corporation) C:\Windows\system32\dxtrans.dll
2015-05-12 20:52 - 2015-04-21 08:31 - 04305920 _____ (Microsoft Corporation) C:\Windows\system32\jscript9.dll
2015-05-12 20:52 - 2015-04-21 08:26 - 00688640 _____ (Microsoft Corporation) C:\Windows\system32\msfeeds.dll
2015-05-12 20:52 - 2015-04-21 08:26 - 00685568 _____ (Microsoft Corporation) C:\Windows\system32\ie4uinit.exe
2015-05-12 20:52 - 2015-04-21 08:25 - 02052608 _____ (Microsoft Corporation) C:\Windows\system32\inetcpl.cpl
2015-05-12 20:52 - 2015-04-21 08:24 - 01155072 _____ (Microsoft Corporation) C:\Windows\system32\mshtmlmedia.dll
2015-05-12 20:52 - 2015-04-21 08:17 - 12828672 _____ (Microsoft Corporation) C:\Windows\system32\ieframe.dll
2015-05-12 20:52 - 2015-04-21 08:02 - 01882112 _____ (Microsoft Corporation) C:\Windows\system32\wininet.dll
2015-05-12 20:52 - 2015-04-21 07:58 - 01310208 _____ (Microsoft Corporation) C:\Windows\system32\urlmon.dll
2015-05-12 20:52 - 2015-04-21 07:56 - 00710144 _____ (Microsoft Corporation) C:\Windows\system32\ieapfltr.dll
2015-05-12 20:52 - 2015-04-17 19:56 - 00342016 _____ (Microsoft Corporation) C:\Windows\system32\certcli.dll
2015-05-12 20:52 - 2015-04-12 20:19 - 00259072 _____ (Microsoft Corporation) C:\Windows\system32\services.exe
2015-05-12 20:50 - 2015-04-07 20:14 - 00216064 _____ (Microsoft Corporation) C:\Windows\system32\InkEd.dll
2015-05-12 20:50 - 2015-04-07 20:14 - 00019968 _____ (Microsoft Corporation) C:\Windows\system32\jnwmon.dll
2015-05-12 20:50 - 2015-03-03 21:11 - 00005120 _____ (Microsoft Corporation) C:\Windows\system32\shimeng.dll
2015-05-12 20:50 - 2015-03-03 21:10 - 00295936 _____ (Microsoft Corporation) C:\Windows\system32\apphelp.dll
2015-05-12 20:50 - 2015-03-03 21:10 - 00062464 _____ (Microsoft Corporation) C:\Windows\system32\aelupsvc.dll
2015-05-12 20:50 - 2015-03-03 21:10 - 00020992 _____ (Microsoft Corporation) C:\Windows\system32\sdbinst.exe
2015-05-12 20:50 - 2015-02-18 00:06 - 00123904 _____ (Microsoft Corporation) C:\Windows\system32\poqexec.exe
2015-05-04 23:41 - 2015-05-04 23:41 - 00002565 _____ () C:\Users\Katelynne\Downloads\software_removal_tool.log

==================== One Month Modified Files and Folders =======

(If an entry is included in the fixlist, the file\folder will be moved.)

2015-05-19 20:07 - 2011-08-28 19:08 - 01150735 _____ () C:\Windows\WindowsUpdate.log
2015-05-19 20:05 - 2009-07-13 21:34 - 00009904 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
2015-05-19 20:05 - 2009-07-13 21:34 - 00009904 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
2015-05-19 00:44 - 2011-08-28 20:36 - 00000000 ____D () C:\Users\Katelynne\AppData\Local\Google
2015-05-19 00:05 - 2009-07-13 21:53 - 00000006 ____H () C:\Windows\Tasks\SA.DAT
2015-05-19 00:05 - 2009-07-13 21:39 - 00059173 _____ () C:\Windows\setupact.log
2015-05-17 01:28 - 2011-08-28 19:46 - 00078300 _____ () C:\Windows\PFRO.log
2015-05-17 01:17 - 2009-07-13 19:37 - 00000000 __RHD () C:\Users\Default
2015-05-17 01:17 - 2009-07-13 19:37 - 00000000 ___RD () C:\Users\Public
2015-05-17 01:14 - 2009-07-13 19:04 - 00000215 _____ () C:\Windows\system.ini
2015-05-17 01:11 - 2011-08-28 20:07 - 00000000 ____D () C:\ProgramData\Temp
2015-05-17 00:48 - 2015-03-08 21:53 - 00000020 _____ () C:\Users\Katelynne\AppData\Roaming\appdataFr3.bin
2015-05-16 11:16 - 2014-11-03 21:16 - 00119512 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\MBAMSwissArmy.sys
2015-05-16 11:13 - 2009-07-13 19:37 - 00000000 ____D () C:\Windows\Branding
2015-05-16 10:44 - 2014-11-03 21:15 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes Anti-Malware
2015-05-16 10:44 - 2014-11-03 21:15 - 00000000 ____D () C:\Program Files\Malwarebytes Anti-Malware
2015-05-16 10:44 - 2012-01-03 15:15 - 00001060 _____ () C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
2015-05-16 10:37 - 2013-10-16 20:40 - 00000000 ____D () C:\Users\Katelynne\Desktop\Work
2015-05-16 01:01 - 2009-07-13 19:37 - 00000000 ____D () C:\Windows\Microsoft.NET
2015-05-16 00:42 - 2009-07-14 00:50 - 00000000 ____D () C:\Program Files\Windows Journal
2015-05-14 22:22 - 2011-08-28 19:17 - 00781790 _____ () C:\Windows\system32\PerfStringBackup.INI
2015-05-14 22:13 - 2009-07-13 21:33 - 00411680 _____ () C:\Windows\system32\FNTCACHE.DAT
2015-05-14 22:11 - 2009-07-13 19:37 - 00000000 ____D () C:\Windows\system32\AdvancedInstallers
2015-05-14 19:21 - 2011-08-28 19:37 - 00000000 ____D () C:\ProgramData\Microsoft Help
2015-05-14 19:16 - 2013-10-16 03:13 - 00000000 ____D () C:\Windows\system32\MRT
2015-05-14 19:01 - 2011-08-31 17:59 - 137310008 _____ (Microsoft Corporation) C:\Windows\system32\MRT.exe
2015-05-14 18:53 - 2011-08-28 22:43 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Microsoft Silverlight
2015-05-14 18:53 - 2011-08-28 22:43 - 00000000 ____D () C:\Program Files\Microsoft Silverlight
2015-05-09 11:05 - 2015-02-22 22:29 - 00110080 ___SH () C:\Users\Katelynne\Desktop\Thumbs.db
2015-05-04 23:01 - 2009-07-13 19:37 - 00000000 ____D () C:\Windows\Vss

==================== Files in the root of some directories =======

2015-03-08 21:53 - 2015-05-17 00:48 - 0000020 _____ () C:\Users\Katelynne\AppData\Roaming\appdataFr3.bin
2014-02-05 20:51 - 2014-02-05 22:08 - 0005120 _____ () C:\Users\Katelynne\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
2013-12-10 19:37 - 2013-12-10 19:37 - 0006013 _____ () C:\Users\Katelynne\AppData\Local\recently-used.xbel
2015-05-04 22:19 - 2015-05-04 22:19 - 0011452 _____ () C:\Users\Katelynne\AppData\Local\Temp-log.txt

Some content of TEMP:
====================
C:\Users\Katelynne\AppData\Local\Temp\catchme.dll
C:\Users\Katelynne\AppData\Local\Temp\Quarantine.exe
C:\Users\Katelynne\AppData\Local\Temp\sqlite3.dll


==================== Bamital & volsnap Check =================

(There is no automatic fix for files that do not pass verification.)

C:\Windows\explorer.exe => File is digitally signed
C:\Windows\system32\winlogon.exe => File is digitally signed
C:\Windows\system32\wininit.exe => File is digitally signed
C:\Windows\system32\svchost.exe => File is digitally signed
C:\Windows\system32\services.exe => File is digitally signed
C:\Windows\system32\User32.dll => MD5 is legit
C:\Windows\system32\userinit.exe => File is digitally signed
C:\Windows\system32\rpcss.dll => File is digitally signed
C:\Windows\system32\Drivers\volsnap.sys => File is digitally signed


LastRegBack: 2015-05-19 02:50

==================== End Of Log ============================

 

 

Addition.txt:

 

Additional scan result of Farbar Recovery Scan Tool (x86) Version: 19-05-2015
Ran by Katelynne at 2015-05-19 20:13:38
Running from C:\Users\Katelynne\Desktop\FRST
Boot Mode: Normal
==========================================================


==================== Accounts: =============================

Administrator (S-1-5-21-1452264801-2041998927-443271720-500 - Administrator - Disabled)
Gretchen (S-1-5-21-1452264801-2041998927-443271720-1003 - Administrator - Enabled) => C:\Users\Gretchen
Guest (S-1-5-21-1452264801-2041998927-443271720-501 - Limited - Disabled)
HomeGroupUser$ (S-1-5-21-1452264801-2041998927-443271720-1002 - Limited - Enabled)
Katelynne (S-1-5-21-1452264801-2041998927-443271720-1000 - Administrator - Enabled) => C:\Users\Katelynne

==================== Security Center ========================

(If an entry is included in the fixlist, it will be removed.)

AS: Windows Defender (Enabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

==================== Installed Programs ======================

(Only the adware programs with "hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.)

Adobe AIR (HKLM\...\Adobe AIR) (Version: 2.7.1.19610 - Adobe Systems Incorporated)
Adobe Flash Player 11 ActiveX (HKLM\...\Adobe Flash Player ActiveX) (Version: 11.0.1.152 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.09) (HKLM\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.09 - Adobe Systems Incorporated)
Amazon Music (HKU\S-1-5-21-1452264801-2041998927-443271720-1000\...\Amazon Amazon Music) (Version: 3.8.1.754 - Amazon Services LLC)
Apple Application Support (HKLM\...\{83CAF0DE-8D3B-4C37-A631-2B8F16EC3031}) (Version: 3.1 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{235EBB33-3DA1-46DF-AADE-9955123409CB}) (Version: 8.0.5.6 - Apple Inc.)
Apple Software Update (HKLM\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
Bonjour (HKLM\...\{79155F2B-9895-49D7-8612-D92580E0DE5B}) (Version: 3.0.0.10 - Apple Inc.)
CloneWhatWorks - System Files (HKLM\...\ST5UNST #1) (Version:  - )
CloneWhatWorks 3.4 (HKLM\...\{F0A6AAD4-2485-4197-A8D7-594EB93J0J9E}_is1) (Version:  - Dominateit.com)
Copy-In-A-Box 1.0 (HKLM\...\{8429CF3E-DA23-4FE3-8195-30A42E103B80}_is1) (Version:  - Lynx Media)
DivX Setup (HKLM\...\DivX Setup) (Version: 2.7.0.31 - DivX, LLC)
ESET Online Scanner v3 (HKLM\...\ESET Online Scanner) (Version:  - )
FileZilla Client 3.7.4.1 (HKLM\...\FileZilla Client) (Version: 3.7.4.1 - Tim Kosse)
GIMP 2.8.6 (HKLM\...\GIMP-2_is1) (Version: 2.8.6 - The GIMP Team)
Google Chrome (HKLM\...\Google Chrome) (Version: 42.0.2311.152 - Google Inc.)
Google Update Helper (Version: 1.3.27.5 - Google Inc.) Hidden
HMA! Pro VPN 2.7.1.7 (HKLM\...\HMA! Pro VPN) (Version: 2.7.1.7 - )
HP MediaSmart Webcam (HKLM\...\InstallShield_{01FB4998-33C4-4431-85ED-079E3EEFE75D}) (Version: 2.2.1621 - Hewlett-Packard)
Intel® Graphics Media Accelerator Driver (HKLM\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 8.15.10.2555 - Intel Corporation)
iTunes (HKLM\...\{5D928931-D1D2-4A93-A82D-BF60D0E7CFA5}) (Version: 12.0.1.26 - Apple Inc.)
Java™ 6 Update 37 (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F83216032FF}) (Version: 6.0.370 - Oracle)
Malwarebytes Anti-Malware version 2.1.6.1022 (HKLM\...\Malwarebytes Anti-Malware_is1) (Version: 2.1.6.1022 - Malwarebytes Corporation)
McAfee Security Scan Plus (HKLM\...\McAfee Security Scan) (Version: 2.1.121.2 - McAfee, Inc.)
Microsoft .NET Framework 4.5.2 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.51209 - Microsoft Corporation)
Microsoft Office 2007 Service Pack 3 (SP3) (HKLM\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version:  - Microsoft)
Microsoft Office Enterprise 2007 (HKLM\...\ENTERPRISE) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Office File Validation Add-In (HKLM\...\{90140000-2005-0000-0000-0000000FF1CE}) (Version: 14.0.5130.5003 - Microsoft Corporation)
Microsoft Office Outlook Connector (HKLM\...\{95140000-0081-0409-0000-0000000FF1CE}) (Version: 14.0.6123.5001 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.40416.0 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (HKLM\...\{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Mozilla Firefox 21.0 (x86 en-US) (HKLM\...\Mozilla Firefox 21.0 (x86 en-US)) (Version: 21.0 - Mozilla)
Mozilla Maintenance Service (HKLM\...\MozillaMaintenanceService) (Version: 21.0 - Mozilla)
Revo Uninstaller 1.95 (HKLM\...\Revo Uninstaller) (Version: 1.95 - VS Revo Group)
Skype Click to Call (HKLM\...\{B6CF2967-C81E-40C0-9815-C05774FEF120}) (Version: 5.10.9560 - Skype Technologies S.A.)
Skype™ 7.0 (HKLM\...\{24991BA0-F0EE-44AD-9CC8-5EC50AECF6B7}) (Version: 7.0.102 - Skype Technologies S.A.)
Sparkol VideoScribe (HKLM\...\Sparkol VideoScribe 1.3.31) (Version: 1.3.31 - Sparkol)
Sparkol VideoScribe (Version: 1.3.31 - Sparkol) Hidden
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 11.1.18.0 - Synaptics)
System Requirements Lab for Intel (HKLM\...\{C5DA59CF-2BB8-48D5-8E5B-17F2E0F0FEE4}) (Version: 4.5.5.0 - Husdawg, LLC)
The Consuming Shadow (HKU\S-1-5-21-1452264801-2041998927-443271720-1000\...\The Consuming Shadow) (Version:  - )
Update for 2007 Microsoft Office System (KB967642) (HKLM\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version:  - Microsoft)
VC80CRTRedist - 8.0.50727.6195 (Version: 1.2.0 - DivX, Inc) Hidden
Video Logic Professional version 1.0 (HKLM\...\{2D390C66-7F3C-4BD2-A552-406FBCD79EDE}_is1) (Version: 1.0 - Cliff Carrigan)
Video Logic Professional version 1.2 (HKLM\...\{8E64584C-A761-41D1-AFD6-47095533CA21}_is1) (Version: 1.2 - Cliff Carrigan)
VirtualCloneDrive (HKLM\...\VirtualCloneDrive) (Version:  - Elaborate Bytes)
WinRAR 4.10 beta 1 (32-bit) (HKLM\...\WinRAR archiver) (Version: 4.10.1 - win.rar GmbH)
XMind 2012 (v3.3.1) (HKLM\...\XMind_is1) (Version: 3.3.1.201212250029 - XMind Ltd.)
Xvid Video Codec (HKLM\...\Xvid Video Codec 1.3.2) (Version: 1.3.2 - Xvid Team)

==================== Custom CLSID (selected items): ==========================

(If an entry is included in the fixlist, it will be removed from registry. Any eventual file will not be moved.)

CustomCLSID: HKU\S-1-5-21-1452264801-2041998927-443271720-1000_Classes\CLSID\{035FBE31-3755-450A-A775-5E6BBD43D344}\InprocServer32 -> C:\Users\Katelynne\AppData\Local\Google\Update\1.3.21.135\psuser.dll No File
CustomCLSID: HKU\S-1-5-21-1452264801-2041998927-443271720-1000_Classes\CLSID\{095A2EEC-F7FE-42E8-96FB-C20E53081908}\InprocServer32 -> C:\Users\Katelynne\AppData\Local\Google\Update\1.3.21.99\psuser.dll No File
CustomCLSID: HKU\S-1-5-21-1452264801-2041998927-443271720-1000_Classes\CLSID\{0F22A205-CFB0-4679-8499-A6F44A80A208}\InprocServer32 -> C:\Users\Katelynne\AppData\Local\Google\Update\1.3.25.5\psuser.dll No File
CustomCLSID: HKU\S-1-5-21-1452264801-2041998927-443271720-1000_Classes\CLSID\{218D2740-5A50-42A8-AB9F-62FF1B168782}\InprocServer32 -> C:\Users\Katelynne\AppData\Local\Google\Update\1.3.21.69\psuser.dll No File
CustomCLSID: HKU\S-1-5-21-1452264801-2041998927-443271720-1000_Classes\CLSID\{320F0FDB-BE0A-4648-9D18-4A2C3448C007}\InprocServer32 -> C:\Users\Katelynne\AppData\Local\Google\Update\1.3.21.79\psuser.dll No File
CustomCLSID: HKU\S-1-5-21-1452264801-2041998927-443271720-1000_Classes\CLSID\{355EC88A-02E2-4547-9DEE-F87426484BD1}\InprocServer32 -> C:\Users\Katelynne\AppData\Local\Google\Update\1.3.23.9\psuser.dll No File
CustomCLSID: HKU\S-1-5-21-1452264801-2041998927-443271720-1000_Classes\CLSID\{62A0D750-DED9-448C-B693-406B34BB0892}\InprocServer32 -> C:\Users\Katelynne\AppData\Local\Google\Update\1.3.21.145\psuser.dll No File
CustomCLSID: HKU\S-1-5-21-1452264801-2041998927-443271720-1000_Classes\CLSID\{634059C0-D264-4B2C-AE80-F73E48D33E5B}\InprocServer32 -> C:\Users\Katelynne\AppData\Local\Google\Update\1.3.21.123\psuser.dll No File
CustomCLSID: HKU\S-1-5-21-1452264801-2041998927-443271720-1000_Classes\CLSID\{6D7374DE-63AA-473C-8C02-60D9CDCD84C5}\InprocServer32 -> C:\Users\Katelynne\AppData\Local\Google\Update\1.3.21.153\psuser.dll No File
CustomCLSID: HKU\S-1-5-21-1452264801-2041998927-443271720-1000_Classes\CLSID\{90B3DFBF-AF6A-4EA0-8899-F332194690F8}\InprocServer32 -> C:\Users\Katelynne\AppData\Local\Google\Update\1.3.24.15\psuser.dll No File
CustomCLSID: HKU\S-1-5-21-1452264801-2041998927-443271720-1000_Classes\CLSID\{A45426FB-E444-42B2-AA56-419F8FBEEC61}\InprocServer32 -> C:\Users\Katelynne\AppData\Local\Google\Update\1.3.22.3\psuser.dll No File
CustomCLSID: HKU\S-1-5-21-1452264801-2041998927-443271720-1000_Classes\CLSID\{A54D478D-4F70-4F72-9A74-17C9986E35AB}\InprocServer32 -> C:\Users\Katelynne\AppData\Local\Google\Update\1.3.21.165\psuser.dll No File
CustomCLSID: HKU\S-1-5-21-1452264801-2041998927-443271720-1000_Classes\CLSID\{C3BC25C0-FCD3-4F01-AFDD-41373F017C9A}\InprocServer32 -> C:\Users\Katelynne\AppData\Local\Google\Update\1.3.26.9\psuser.dll No File
CustomCLSID: HKU\S-1-5-21-1452264801-2041998927-443271720-1000_Classes\CLSID\{C5A2122B-A05B-4FD8-AE49-91990AE10998}\InprocServer32 -> C:\Users\Katelynne\AppData\Local\Google\Update\1.3.21.115\psuser.dll No File
CustomCLSID: HKU\S-1-5-21-1452264801-2041998927-443271720-1000_Classes\CLSID\{D0336C0B-7919-4C04-8CCE-2EBAE2ECE8C9}\InprocServer32 -> C:\Users\Katelynne\AppData\Local\Google\Update\1.3.25.11\psuser.dll No File
CustomCLSID: HKU\S-1-5-21-1452264801-2041998927-443271720-1000_Classes\CLSID\{EB06378B-ABB6-4B3C-9B40-D488DD8A6E93}\InprocServer32 -> C:\Users\Katelynne\AppData\Local\Google\Update\1.3.22.5\psuser.dll No File
CustomCLSID: HKU\S-1-5-21-1452264801-2041998927-443271720-1000_Classes\CLSID\{FB994D36-B312-46CE-A40B-CF63980641F9}\InprocServer32 -> C:\Users\Katelynne\AppData\Local\Google\Update\1.3.21.111\psuser.dll No File
CustomCLSID: HKU\S-1-5-21-1452264801-2041998927-443271720-1000_Classes\CLSID\{FE498BAB-CB4C-4F88-AC3F-3641AAAF5E9E}\InprocServer32 -> C:\Users\Katelynne\AppData\Local\Google\Update\1.3.24.7\psuser.dll No File

==================== Restore Points  =========================

09-05-2015 01:14:13 Windows Update
12-05-2015 20:42:38 Windows Update
14-05-2015 18:46:26 Windows Modules Installer
14-05-2015 18:53:57 Windows Modules Installer
14-05-2015 18:56:36 Windows Modules Installer
16-05-2015 00:40:07 Windows Update
19-05-2015 00:10:11 Revo Uninstaller's restore point - Google Chrome
19-05-2015 00:33:42 Revo Uninstaller's restore point - Google Chrome

==================== Hosts content: ==========================

(If needed Hosts: directive could be included in the fixlist to reset Hosts.)

2009-07-13 19:04 - 2015-05-17 01:14 - 00000027 ____A C:\Windows\system32\Drivers\etc\hosts
127.0.0.1       localhost

==================== Scheduled Tasks (Whitelisted) =============

(If an entry is included in the fixlist, it will be removed from registry. Any associated file could be listed separately to be moved.)

Task: {04287ABF-00B2-44B2-A093-ACE2A9C699C4} - System32\Tasks\Microsoft\Windows\Setup\gwx\refreshgwxcontent => C:\Windows\system32\GWX\GWXConfigManager.exe [2015-03-24] (Microsoft Corporation)
Task: {0930FF2F-51D9-44BF-9A17-11BF1313A52A} - System32\Tasks\{4BC874D4-CFE7-4E7D-9613-F77BB56624CE} => C:\Program Files\Skype\\Phone\Skype.exe [2014-12-11] (Skype Technologies S.A.)
Task: {26B8D9EA-9A0F-4CB8-BDB2-0FA2E009FE41} - System32\Tasks\Microsoft\Windows\Setup\gwx\launchtrayprocess => C:\Windows\system32\GWX\GWX.exe [2015-03-24] (Microsoft Corporation)
Task: {3E4AA80A-4895-41F6-96A0-8385C9CFF036} - System32\Tasks\GoogleUpdateTaskUserS-1-5-21-1452264801-2041998927-443271720-1000UA => C:\Users\Katelynne\AppData\Local\Google\Update\GoogleUpdate.exe
Task: {3FEA1948-22BC-4A39-943C-489A2BDE6931} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files\Google\Update\GoogleUpdate.exe [2015-05-19] (Google Inc.)
Task: {43A097FF-8F91-49C7-BB09-3E3BF01AD5BA} - System32\Tasks\{3298FAE0-F22D-4AB5-B9A6-D9050954D3FE} => C:\Program Files\Skype\\Phone\Skype.exe [2014-12-11] (Skype Technologies S.A.)
Task: {5AD3C698-FB77-4CD9-915B-8F4863665149} - System32\Tasks\Microsoft\Windows\Setup\gwx\runappraiser => C:\Windows\system32\GWX\GWXConfigManager.exe [2015-03-24] (Microsoft Corporation)
Task: {6859EA11-4C2C-414A-993F-455DF07386B0} - System32\Tasks\Microsoft\Windows\Setup\gwx\refreshgwxconfig => C:\Windows\system32\GWX\GWXConfigManager.exe [2015-03-24] (Microsoft Corporation)
Task: {E102DA8F-D028-433F-AD28-97868B510E15} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files\Google\Update\GoogleUpdate.exe [2015-05-19] (Google Inc.)

(If an entry is included in the fixlist, the task (.job) file will be moved. The file which is running by the task will not be moved.)

Task: C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job => C:\Program Files\Google\Update\GoogleUpdate.exe
Task: C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job => C:\Program Files\Google\Update\GoogleUpdate.exe

==================== Loaded Modules (Whitelisted) ==============

2014-10-11 14:06 - 2014-10-11 14:06 - 00073544 _____ () C:\Program Files\Common Files\Apple\Apple Application Support\zlib1.dll
2014-10-11 14:05 - 2014-10-11 14:05 - 01044776 _____ () C:\Program Files\Common Files\Apple\Apple Application Support\libxml2.dll
2014-02-11 12:29 - 2014-02-11 12:29 - 00093696 _____ () C:\Program Files\FileZilla FTP Client\fzshellext.dll
2011-10-11 20:48 - 2011-10-11 19:36 - 00166912 _____ () C:\Program Files\WinRAR\rarext.dll
2014-01-09 22:26 - 2014-01-09 22:26 - 01861968 _____ () C:\Program Files\DivX\DivX Update\DivXUpdate.exe
2014-01-09 22:28 - 2014-01-09 22:28 - 00100688 _____ () C:\Program Files\DivX\DivX Update\DivXUpdateCheck.dll
2015-03-03 23:04 - 2015-03-02 15:44 - 05886272 _____ () C:\Users\Katelynne\AppData\Local\Amazon Music\Amazon Music Helper.exe
2013-05-24 22:02 - 2013-05-24 22:02 - 03128728 _____ () C:\Program Files\Mozilla Firefox\mozjs.dll

==================== Alternate Data Streams (Whitelisted) =========

(If an entry is included in the fixlist, only the Alternate Data Streams will be removed.)


==================== Safe Mode (Whitelisted) ===================

(If an item is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.)


==================== EXE Association (Whitelisted) ===============

(If an entry is included in the fixlist, the default will be restored. None default entries will be removed.)


==================== Internet Explorer trusted/restricted ===============

(If an entry is included in the fixlist, the associated entry will be removed from the registry.)


==================== Other Areas ============================

(Currently there is no automatic fix for this section.)

HKU\S-1-5-21-1452264801-2041998927-443271720-1000\Control Panel\Desktop\\Wallpaper -> C:\Users\Katelynne\AppData\Roaming\Microsoft\Windows\Themes\TranscodedWallpaper.jpg
DNS Servers: 75.75.75.75 - 75.75.76.76

==================== MSCONFIG/TASK MANAGER disabled items ==

(Currently there is no automatic fix for this section.)

MSCONFIG\startupfolder: C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^McAfee Security Scan Plus.lnk => C:\Windows\pss\McAfee Security Scan Plus.lnk.CommonStartup
MSCONFIG\startupreg: Adobe ARM => "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
MSCONFIG\startupreg: SunJavaUpdateSched => "C:\Program Files\Common Files\Java\Java Update\jusched.exe"

==================== FirewallRules (Whitelisted) ===============

(If an entry is included in the fixlist, it will be removed from registry. Any eventual file will not be moved.)

FirewallRules: [{EC3F82BD-F443-4C30-8020-9EA0D223A0F7}] => (Allow) C:\Program Files\AVG\AVG10\avgmfapx.exe
FirewallRules: [{1EBFBD82-E02D-42F8-BEC9-566B0A7C81DC}] => (Allow) C:\Program Files\AVG\AVG10\avgmfapx.exe
FirewallRules: [{A48ED20D-08FD-41BC-9AD4-8598160DA4A1}] => (Allow) C:\Program Files\AVG\AVG10\avgdiagex.exe
FirewallRules: [{BF8E7B9C-23FF-4070-9DA2-A57F2D9D013D}] => (Allow) C:\Program Files\AVG\AVG10\avgdiagex.exe
FirewallRules: [{5D8E9768-37A3-40CC-90C6-70FFB6357FA5}] => (Allow) C:\Program Files\AVG\AVG10\avgnsx.exe
FirewallRules: [{B5F88764-02CA-4231-8387-F91787B9007F}] => (Allow) C:\Program Files\AVG\AVG10\avgnsx.exe
FirewallRules: [{97796A74-986C-4DF2-88EF-4BCFE602D1DF}] => (Allow) C:\Program Files\AVG\AVG10\avgemcx.exe
FirewallRules: [{FBF54188-AA1D-4B33-B908-AAA9A41549CC}] => (Allow) C:\Program Files\AVG\AVG10\avgemcx.exe
FirewallRules: [{4B080D40-7F7C-46C8-B43F-C205AD108FA9}] => (Allow) C:\Program Files\Skype\Phone\Skype.exe
FirewallRules: [TCP Query User{E0C909A2-387D-4D04-AD2A-EBCF5CB3ACF1}C:\program files\freetorrentviewer\freetorrentviewer.exe] => (Block) C:\program files\freetorrentviewer\freetorrentviewer.exe
FirewallRules: [UDP Query User{485BEA82-EBBE-441A-A4FD-7EB36E2F09B9}C:\program files\freetorrentviewer\freetorrentviewer.exe] => (Block) C:\program files\freetorrentviewer\freetorrentviewer.exe
FirewallRules: [{9C9677F3-42E2-4714-AC34-FA3C143CF37E}] => (Allow) C:\Program Files\Bonjour\mDNSResponder.exe
FirewallRules: [{D7F1E66E-5431-487B-A5BC-3D378664008B}] => (Allow) C:\Program Files\Bonjour\mDNSResponder.exe
FirewallRules: [{857F094E-0585-464A-BC0E-4B1E7ED5A81E}] => (Allow) C:\Windows\Microsoft.NET\Framework\v4.0.30319\SMSvcHost.exe
FirewallRules: [{5D23E5DE-5B91-42A4-9796-1932432CCB4E}] => (Allow) C:\Program Files\iTunes\iTunes.exe
FirewallRules: [{6E4543F1-9492-4864-B3B7-7B42072B59B8}] => (Allow) C:\Program Files\Google\Chrome\Application\chrome.exe

==================== Faulty Device Manager Devices =============

Name:
Description:
Class Guid:
Manufacturer:
Service:
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.


==================== Event log errors: =========================

Application errors:
==================
Error: (05/19/2015 02:53:20 AM) (Source: Software Protection Platform Service) (EventID: 8193) (User: )
Description: License Activation Scheduler (sppuinotify.dll) failed with the following error code:
0x80070005

Error: (05/19/2015 01:53:20 AM) (Source: Software Protection Platform Service) (EventID: 8193) (User: )
Description: License Activation Scheduler (sppuinotify.dll) failed with the following error code:
0x80070005

Error: (05/19/2015 00:53:20 AM) (Source: Software Protection Platform Service) (EventID: 8193) (User: )
Description: License Activation Scheduler (sppuinotify.dll) failed with the following error code:
0x80070005

Error: (05/19/2015 00:10:00 AM) (Source: VSS) (EventID: 8194) (User: )
Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface.  hr = 0x80070005, Access is denied.
.
This is often caused by incorrect security settings in either the writer or requestor process.


Operation:
   Gathering Writer Data

Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {7f6f93f3-d01d-4a19-be19-c1af487ea1a5}

Error: (05/19/2015 00:05:26 AM) (Source: Winlogon) (EventID: 4103) (User: )
Description: Windows license activation failed. Error 0x80070005.

Error: (05/17/2015 01:10:40 PM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 4118

Error: (05/17/2015 01:10:40 PM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 4118

Error: (05/17/2015 01:10:40 PM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (05/17/2015 01:10:39 PM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 3120

Error: (05/17/2015 01:10:39 PM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 3120


System errors:
=============
Error: (05/19/2015 00:53:20 AM) (Source: DCOM) (EventID: 10001) (User: )
Description: C:\Windows\System32\slui.exe -Embedding5{F87B28F1-DA9A-4F35-8EC0-800EFCF26B83}

Error: (05/19/2015 00:04:09 AM) (Source: Service Control Manager) (EventID: 7000) (User: )
Description: The Windows Search service failed to start due to the following error:
%%1069

Error: (05/19/2015 00:04:09 AM) (Source: Service Control Manager) (EventID: 7038) (User: )
Description: The WSearch service was unable to log on as NT AUTHORITY\SYSTEM with the currently configured password due to the following error:
%%50

To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).

Error: (05/19/2015 00:04:09 AM) (Source: Service Control Manager) (EventID: 7000) (User: )
Description: The Windows Media Player Network Sharing Service service failed to start due to the following error:
%%1069

Error: (05/19/2015 00:04:09 AM) (Source: Service Control Manager) (EventID: 7038) (User: )
Description: The WMPNetworkSvc service was unable to log on as NT AUTHORITY\NetworkService with the currently configured password due to the following error:
%%50

To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).

Error: (05/19/2015 00:03:39 AM) (Source: Service Control Manager) (EventID: 7031) (User: )
Description: The Windows Search service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 30000 milliseconds: Restart the service.

Error: (05/19/2015 00:03:39 AM) (Source: Service Control Manager) (EventID: 7031) (User: )
Description: The Windows Media Player Network Sharing Service service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 30000 milliseconds: Restart the service.

Error: (05/19/2015 00:03:39 AM) (Source: Service Control Manager) (EventID: 7031) (User: )
Description: The Software Protection service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 120000 milliseconds: Restart the service.

Error: (05/19/2015 00:03:39 AM) (Source: Service Control Manager) (EventID: 7034) (User: )
Description: The iPod Service service terminated unexpectedly.  It has done this 1 time(s).

Error: (05/19/2015 00:03:38 AM) (Source: Service Control Manager) (EventID: 7034) (User: )
Description: The Adobe Acrobat Update Service service terminated unexpectedly.  It has done this 1 time(s).


Microsoft Office Sessions:
=========================
Error: (04/22/2014 01:44:42 AM) (Source: Microsoft Office 12 Sessions) (EventID: 7001) (User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6695.5000, Microsoft Office Version: 12.0.6612.1000. This session lasted 960120 seconds with 48480 seconds of active time.  This session ended with a crash.

Error: (12/10/2013 04:21:04 AM) (Source: Microsoft Office 12 Sessions) (EventID: 7001) (User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6683.5002, Microsoft Office Version: 12.0.6612.1000. This session lasted 1659089 seconds with 43260 seconds of active time.  This session ended with a crash.

Error: (11/13/2013 04:22:41 AM) (Source: Microsoft Office 12 Sessions) (EventID: 7001) (User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6683.5002, Microsoft Office Version: 12.0.6612.1000. This session lasted 568824 seconds with 10440 seconds of active time.  This session ended with a crash.


==================== Memory info ===========================

Processor: Intel® Core™2 Duo CPU T6400 @ 2.00GHz
Percentage of memory in use: 38%
Total physical RAM: 2975.21 MB
Available physical RAM: 1816.71 MB
Total Pagefile: 5948.73 MB
Available Pagefile: 4764.42 MB
Total Virtual: 2047.88 MB
Available Virtual: 1921.58 MB

==================== Drives ================================

Drive c: () (Fixed) (Total:297.99 GB) (Free:239.01 GB) NTFS

==================== MBR & Partition Table ==================

========================================================
Disk: 0 (MBR Code: Windows 7 or 8) (Size: 298.1 GB) (Disk ID: 7784295B)
Partition 1: (Active) - (Size=100 MB) - (Type=07 NTFS)
Partition 2: (Not Active) - (Size=298 GB) - (Type=07 NTFS)

==================== End Of Log ============================



#8 deeprybka

deeprybka

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Posted 20 May 2015 - 02:41 AM

It's good to hear that your problems appear to be solved.

warning.gif No resident protection warning

Always have one (and no more than one!) Antivirus program, as the resident protection is absolutely a must-have on any Windows!

For a paid solution, my choice of anti-virus is ESET NOD32. For a free solution, my choice of anti-virus is avast!.

That's it! abklatsch.gif
Your logs look clean to me at the moment. :thumbup2:
We're gonna clean up everything now, close security holes on your computer and in the end I'll provide you with a list of security tips so you hopefully will not need our help anymore in the future.


My help is free for everybody, however...
If I have helped you fix your PC, then please consider donating to continue the fight against malware: btn_donate_SM.gif
Thank you!


Clean Upcleanupm.PNG

Now we remove all the tools we used (including their logs and quarantine folders), restore your settings and delete old and infected system restorepoints:

  • You can uninstall programs that you had to install (e.g. MBAM or ESET Onlinescanner) in the control panel if you so wish.
  • Download delfix.pngDelFix (by Xplode) and save it to your Desktop.
    • Close all running programs and start delfix.exe.
    • Make sure that all available options are checked.
    • Click on Run
    • DelFix should remove all our tools and delete itself afterwards. I don't need the log file.
  • If there is still something left you can delete it manually.

Closing security holes

Many infections happen via drive-by downloads that run unnoticed in the background while the user visits an infected website. To achieve this malware exploits security holes in installed software (e.g. browser or its plugins). Older versions of such software often have lots of known exploitable holes. Therefore it's very important to always keep your software up-to-date.
The following software is outdated:

 

Adobe Flash Player 11 ActiveX
Java™ 6 Update 37
Mozilla Firefox 21.0



Tips

I recommend to read and follow the "16 simple and easy ways to keep your computer safe and secure on the Internet" (Link) by Lawrence Abrams.


regards,
deeprybka
:busy:
Neminem laede, immo omnes, quantum potes, iuva. Arthur Schopenhauer
 
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#9 deeprybka

deeprybka

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Posted 22 May 2015 - 02:52 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.
regards,
deeprybka
:busy:
Neminem laede, immo omnes, quantum potes, iuva. Arthur Schopenhauer
 
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