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exchange 2003 mailbox problem


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#1 adalgerdrewes

adalgerdrewes

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Posted 15 May 2015 - 10:24 AM

I'm having a problem with Exchange 2003. This happened this happened 
 
this past Friday around 4 pm. The mailbox was unmounted. I tried to 
 
mount the mailboxes but there were errors. I notices that the Microsoft 
 
Exchange Information Store service was stopped.
 
Microsoft Exchange Information Store service will not start.
Could not start the Microsoft Exchange Information Store service on 
 
Local Computer
Error 1053: The service did not respond to the start or control request 
 
in a timely fashion.
 
Unable to mount mailbox.


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#2 calebwells

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Posted 19 May 2015 - 03:03 PM

For Exchange 2010:

 

- Stop the Microsoft Exchange Search Indexer service. Run Stop-Service MSExchangeSearch if you are into Shell.

- Browse to where the database files are located on the disk. Along with the database file, you will see a folder with “CatalogData-random string” as its name. Delete this folder, which stores the corrupt index.

- Restart the Microsoft Exchange Search Indexer service. Run Start-Service MSExchangeSearch if you are into Shell.

- Give it a minute and a new folder will be created and a new index will be built.

- Also you may read more interesting things about the issue on https://getsatisfaction.com/microsoft/topics/after-restoration-of-mailbox-edb-file-exchange-server-it-became-corrupted?rfm=1&topic_submit=true

- If nothing on above couldn’t assist you, then use Recovery Toolbox for Exchange Server https://exchangeserver.recoverytoolbox.com/






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