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windows 7 does not let me make changes in a folder


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#1 jpc100

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Posted 14 May 2015 - 05:01 PM

All, I have a computer that I built from scratch,It has two hard drives a 128 Samsung SSD on which I have Windows 7(the c drive) and a1T seagate sata drive (g drive) which i use to store programs and data. The problem is that on the Seagate drive the folder entitled programs will not allow any changes to be made, can't add, delete or change anything in the folder or subfolders- gives an error message saying you don't have permission, thus programs stored there can't be updated. This is the only folder on this drive that has this problem . It works fine until a couple weeks ago when I put on a virus program called avira, then decided to upgrade to the Pro version, it would not install correctly so I called tech support he remotely went into my computer and I think messed it up. Help! how do I restore the permissions so I can make changes in this folder.

 

After several peoples help they think it is a windows issue and not a malware or virus issue


Edited by hamluis, 14 May 2015 - 05:06 PM.
Moved from AII to Win 7 - Hamluis.


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#2 hamluis

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Posted 14 May 2015 - 05:08 PM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis



#3 Aura

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Posted 14 May 2015 - 05:15 PM

Hi jpc100 :)

One thing you could try is to run Windows Repair AIO, and use the "Reset file/folder permission" option on it. Just make sure that the drive where the folder is is checked under the option and run the repair. If it's really a permission issue, this should fix it. Otherwise, it means that a program or something else is probably modifying the permissions right away.

zImGw67.pngWindows Repair All-In-One
NOTE: Before following to step below, please disable your Antivirus software or any other real-time security software that you have enabled.
  • Download the portable version of Windows Repair All-In-One;
  • Move the file (archive) on your Desktop, and extract it there;
  • Go in the tweaking.com_windows_repair_aio folder, then Tweaking.com - Windows Repair folder, right-click on Repair_Windows.exe and select Run as Administrator;
  • From there, click on the Next button until you are presented with an Open Repairs button and click on it;
  • Let the Registry back up complete, and move on to the check-list window;
  • Click on the Unselect All button at the bottom, then check the following items:
    • Reset files/folders permissions - Check all the drives;
  • Once done, click on the Start Repairs button and let the scan execute;
  • If you are being prompted with a Security Warning, allow it to go through;
  • Once the repair is complete, it'll ask you to restart your computer, please do it;

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#4 jpc100

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Posted 14 May 2015 - 07:53 PM

Hi Again Louis and Aura

 

here is snapshot link

http://speccy.piriform.com/results/pTNJnhSdDDpeFmVugpfkYMe

 

 Aura  the last person(alex) to try to help, had me run the windows repair program it did find some things but when i ran it again this time it said it found no problems

 

thanks...

John



#5 jpc100

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Posted 14 May 2015 - 08:14 PM

aura, resetting the permissions did not fix the problem

 

John



#6 Aura

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Posted 14 May 2015 - 08:49 PM

Download and add the "Take Ownership" Registry edit to your system.

http://www.howtogeek.com/howto/windows-vista/add-take-ownership-to-explorer-right-click-menu-in-vista/

Once done, right-click on the Programs folder and select Take Ownership. After that, are you able to do anything in it?

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#7 jpc100

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Posted 14 May 2015 - 09:28 PM

Aura,  the take ownership program did not work either, only thing you can do is read or run the programs, can't change anything

 

 

John



#8 Aura

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Posted 14 May 2015 - 09:32 PM

If you check the permissions on that folder, do the "User" and/or "Admin" groups have "Total Control" or even "Modify" rights on it?

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#9 jpc100

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Posted 15 May 2015 - 08:43 AM

under the security tab, permissions,  most everyone has full control or 1 user has checked "modify"



#10 Aura

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Posted 15 May 2015 - 08:45 AM

Are you able to use the Take Ownership script on individual folders inside the Programs one or not?

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#11 jpc100

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Posted 15 May 2015 - 02:31 PM

just tried to do it and it does not work



#12 Aura

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Posted 15 May 2015 - 02:50 PM

Let's do an experiment. Take one of the folder inside the Programs folder, and copy it somewhere else. Once done, are you able to modify that folder and its content freely?

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#13 jpc100

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Posted 15 May 2015 - 02:57 PM

i copied a subfolder called aduacity to a folder created on desktop and i can make any changes i want in the new folder



#14 Aura

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Posted 15 May 2015 - 03:04 PM

I don't know if a System Restore can restore old permissions, but you could give it a try. Like restoring to before you had this issue and see if it works.

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#15 jpc100

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Posted 15 May 2015 - 09:23 PM

will not do a system restore






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