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Am I infected? What do I do?


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12 replies to this topic

#1 JOHNG22

JOHNG22

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Posted 14 May 2015 - 11:51 AM

A few months ago, I stepped away from by computer to go get a drink, and when I came back I noticed my web cam light was on.  From that moment forward my computer began to slowly break down, so I saved all my research onto a thumb drive, ordered a new factory disk, and then I wiped my computer clean.  Since then everything has been fine, I re-installed my software, and continued on with my research for my working paper; however, about two weeks ago, I noticed my computer has been getting slower when I started it, and then I noticed that my permissions and ownership for random folders within the system began to change to something else.  Recently I glanced at my network ports through CMD and when I searched some of the IPs that have remotely connected to my computer, it said they were located in China???  Since then I have been writing working on my paper with a desktop that has no internet access, and whenever I need to access the internet I just use my wife's Mac.  Norton and Malwarebytes cannot identify the problem either.  When I try to unlock the folders I am just denied access, and even if I do have no idea what I am suppose to do if they do unlock.  Anyone have any ideas?



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#2 Sintharius

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Posted 14 May 2015 - 11:58 AM

Hi there,

If it is possible, can you download these files on another machine and then transfer it to the sick computer with a flash drive? It's better to keep the sick computer off the Internet.

MiniToolbox by Farbar

Please download MiniToolBox, save it to your desktop and run it.
Checkmark the following checkboxes:
  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices
  • List Users, Partitions and Memory size.
  • List Minidump Files
  • List Restore Points
Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.

===

Security Check by screen317
  • Download Security Check by screen317 from here or here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
A Notepad document should open automatically called checkup.txt. Please copy and paste the contents of the log in your next reply.

Regards,
Alex

#3 JOHNG22

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Posted 14 May 2015 - 12:05 PM

Yeah sure no problem.  



#4 JOHNG22

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Posted 14 May 2015 - 12:19 PM

MiniToolBox by Farbar  Version: 11-05-2015 01
Ran by John (administrator) on 14-05-2015 at 13:09:59
Running from "C:\Users\John\Desktop"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Model: HP Pavilion dv7 Notebook PC Manufacturer: Hewlett-Packard
Boot Mode: Normal
***************************************************************************
 
========================= Flush DNS: ===================================
 
Windows IP Configuration
 
Successfully flushed the DNS Resolver Cache.
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
 
"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= Hosts content: =================================
 
 
 
========================= IP Configuration: ================================
 
Intel® Centrino® Wireless-N 6150 = Wireless Network Connection (Connected)
Realtek PCIe GBE Family Controller = Local Area Connection (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 3 (Media disconnected)
Intel® Centrino® WiMAX 6150 = Local Area Connection 2 (Media disconnected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global icmpredirects=enabled
add address name="Wireless Network Connection 3" address=192.168.16.2 mask=255.255.255.0
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : John-HP
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
 
Ethernet adapter Local Area Connection 2:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Intel® Centrino® WiMAX 6150
   Physical Address. . . . . . . . . : 64-D4-DA-5D-99-2B
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Wireless Network Connection 3:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter #2
   Physical Address. . . . . . . . . : 40-25-C2-53-AA-1D
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Wireless Network Connection 2:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
   Physical Address. . . . . . . . . : 40-25-C2-53-AA-1D
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Wireless Network Connection:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Intel® Centrino® Wireless-N 6150
   Physical Address. . . . . . . . . : 40-25-C2-53-AA-1C
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::5c70:9019:17f9:ee51%12(Preferred) 
   IPv4 Address. . . . . . . . . . . : 10.0.0.2(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Thursday, May 14, 2015 10:15:55 AM
   Lease Expires . . . . . . . . . . : Friday, May 15, 2015 12:11:02 PM
   Default Gateway . . . . . . . . . : 10.0.0.1
   DHCP Server . . . . . . . . . . . : 10.0.0.1
   DHCPv6 IAID . . . . . . . . . . . : 306193858
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1C-6D-93-F2-2C-41-38-5D-0E-F2
   DNS Servers . . . . . . . . . . . : 10.0.0.1
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Ethernet adapter Local Area Connection:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : hsd1.ga.comcast.net.
   Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
   Physical Address. . . . . . . . . : 2C-41-38-5D-0E-F2
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter isatap.{F9721DC2-3ABF-40B8-9222-A02ED45514D3}:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter isatap.{166C51CB-52B6-4540-9D57-D1A984DC1E97}:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Teredo Tunneling Pseudo-Interface:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter isatap.{A8902B0F-3DC7-43CE-9DC5-CFAA7939C841}:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter isatap.{95C6CA62-0F44-4F40-ABCB-CCAF354464AD}:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter isatap.hsd1.ga.comcast.net.:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #5
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  UnKnown
Address:  10.0.0.1
 
Name:    google.com
Addresses:  2607:f8b0:4002:c05::8a
 64.233.177.139
 64.233.177.101
 64.233.177.113
 64.233.177.100
 64.233.177.138
 64.233.177.102
 
 
Pinging google.com [74.125.21.100] with 32 bytes of data:
Reply from 74.125.21.100: bytes=32 time=33ms TTL=43
Reply from 74.125.21.100: bytes=32 time=31ms TTL=43
 
Ping statistics for 74.125.21.100:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 31ms, Maximum = 33ms, Average = 32ms
Server:  UnKnown
Address:  10.0.0.1
 
Name:    yahoo.com
Addresses:  98.139.183.24
 206.190.36.45
 98.138.253.109
 
 
Pinging yahoo.com [98.139.183.24] with 32 bytes of data:
Reply from 98.139.183.24: bytes=32 time=158ms TTL=47
Reply from 98.139.183.24: bytes=32 time=60ms TTL=47
 
Ping statistics for 98.139.183.24:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 60ms, Maximum = 158ms, Average = 109ms
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 15...64 d4 da 5d 99 2b ......Intel® Centrino® WiMAX 6150
 14...40 25 c2 53 aa 1d ......Microsoft Virtual WiFi Miniport Adapter #2
 13...40 25 c2 53 aa 1d ......Microsoft Virtual WiFi Miniport Adapter
 12...40 25 c2 53 aa 1c ......Intel® Centrino® Wireless-N 6150
 11...2c 41 38 5d 0e f2 ......Realtek PCIe GBE Family Controller
  1...........................Software Loopback Interface 1
 18...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 19...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
 16...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
 20...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #3
 38...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #4
 39...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #5
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0         10.0.0.1         10.0.0.2     25
         10.0.0.0    255.255.255.0         On-link          10.0.0.2    281
         10.0.0.2  255.255.255.255         On-link          10.0.0.2    281
       10.0.0.255  255.255.255.255         On-link          10.0.0.2    281
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link          10.0.0.2    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link          10.0.0.2    281
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  1    306 ::1/128                  On-link
 12    281 fe80::/64                On-link
 12    281 fe80::5c70:9019:17f9:ee51/128
                                    On-link
  1    306 ff00::/8                 On-link
 12    281 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145648] (Microsoft Corp.)
Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145648] (Microsoft Corp.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171760] (Microsoft Corp.)
x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171760] (Microsoft Corp.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (05/14/2015 00:58:08 PM) (Source: Application Hang) (User: )
Description: The program explorer.exe version 6.1.7601.17567 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
 
Process ID: 1fdc
 
Start Time: 01d08e5f76bcea10
 
Termination Time: 8
 
Application Path: C:\Windows\explorer.exe
 
Report Id: 620b4e55-fa5a-11e4-bd79-2c41385d0ef2
 
Error: (05/14/2015 11:25:45 AM) (Source: Application Error) (User: )
Description: Faulting application name: PSIA.exe, version: 3.0.0.10004, time stamp: 0x54784a82
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00000001
Faulting process id: 0x1e8c
Faulting application start time: 0xPSIA.exe0
Faulting application path: PSIA.exe1
Faulting module path: PSIA.exe2
Report Id: PSIA.exe3
 
Error: (05/14/2015 10:32:42 AM) (Source: MsiInstaller) (User: John-HP)
Description: Product: Adobe Reader XI (11.0.10) - Update '{AC76BA86-7AD7-0000-2550-7A8C40011011}' could not be installed. Error code 1625. Windows Installer can create logs to help troubleshoot issues with installing software packages. Use the following link for instructions on turning on logging support: http://go.microsoft.com/fwlink/?LinkId=23127
 
Error: (05/14/2015 10:20:40 AM) (Source: OSA) (User: )
Description: ActivateProduct failed with error 0x80072EE7
 
Error: (05/14/2015 10:20:40 AM) (Source: OSA) (User: )
Description: SLActivateProduct failed with error 0x80072EE7
 
Error: (05/14/2015 10:20:40 AM) (Source: Office Software Protection Platform Service) (User: )
Description: Acquisition of Rights Account Certificate failed. hr=0x80072EE7
 
Error: (05/14/2015 10:20:40 AM) (Source: Office Software Protection Platform Service) (User: )
Description: License acquisition failure details. 
hr=0x80072EE7
 
Error: (05/14/2015 10:16:33 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/14/2015 09:44:19 AM) (Source: OSA) (User: )
Description: CheckOsubStatus failed with error 0x805A5001
 
Error: (05/14/2015 09:29:10 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
 
System errors:
=============
Error: (05/14/2015 11:25:47 AM) (Source: Service Control Manager) (User: )
Description: The Secunia PSI Agent service terminated unexpectedly.  It has done this 1 time(s).
 
Error: (05/14/2015 10:17:20 AM) (Source: Service Control Manager) (User: )
Description: The Windows Modules Installer service terminated with the following error: 
%%16405
 
Error: (05/14/2015 09:20:37 AM) (Source: Service Control Manager) (User: )
Description: The Security Center service depends on the Windows Management Instrumentation service which failed to start because of the following error: 
%%1058
 
Error: (05/14/2015 09:18:33 AM) (Source: Service Control Manager) (User: )
Description: The Workstation service depends on the Network Store Interface Service service which failed to start because of the following error: 
%%1058
 
Error: (05/14/2015 09:18:33 AM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error: 
%%1058
 
Error: (05/14/2015 09:18:33 AM) (Source: Service Control Manager) (User: )
Description: The Workstation service depends on the Network Store Interface Service service which failed to start because of the following error: 
%%1058
 
Error: (05/14/2015 09:18:33 AM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error: 
%%1058
 
Error: (05/14/2015 09:18:33 AM) (Source: Service Control Manager) (User: )
Description: The DNS Client service depends on the Network Store Interface Service service which failed to start because of the following error: 
%%1058
 
Error: (05/14/2015 09:18:33 AM) (Source: Service Control Manager) (User: )
Description: The Workstation service depends on the Network Store Interface Service service which failed to start because of the following error: 
%%1058
 
Error: (05/14/2015 09:18:33 AM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error: 
%%1058
 
 
Microsoft Office Sessions:
=========================
Error: (05/14/2015 00:58:08 PM) (Source: Application Hang)(User: )
Description: explorer.exe6.1.7601.175671fdc01d08e5f76bcea108C:\Windows\explorer.exe620b4e55-fa5a-11e4-bd79-2c41385d0ef2
 
Error: (05/14/2015 11:25:45 AM) (Source: Application Error)(User: )
Description: PSIA.exe3.0.0.1000454784a82unknown0.0.0.000000000c0000005000000011e8c01d08e58711efc2dC:\Program Files (x86)\Secunia\PSI\PSIA.exeunknown7d34b889-fa4d-11e4-bd79-2c41385d0ef2
 
Error: (05/14/2015 10:32:42 AM) (Source: MsiInstaller)(User: John-HP)
Description: Adobe Reader XI (11.0.10){AC76BA86-7AD7-0000-2550-7A8C40011011}1625(NULL)(NULL)(NULL)
 
Error: (05/14/2015 10:20:40 AM) (Source: OSA)(User: )
Description: ActivateProduct0x80072EE7
 
Error: (05/14/2015 10:20:40 AM) (Source: OSA)(User: )
Description: SLActivateProduct0x80072EE7
 
Error: (05/14/2015 10:20:40 AM) (Source: Office Software Protection Platform Service)(User: )
Description: hr=0x80072EE7ae28e0ab-590f-4be3-b7f6-438dda6c0b1c
 
Error: (05/14/2015 10:20:40 AM) (Source: Office Software Protection Platform Service)(User: )
Description: hr=0x80072EE700010001(0x00000000, 10:20:40:271 - http://go.microsoft.com/fwlink/?LinkID=120750)
00020001(0x00000000, 10:20:40:271)
00030001(0x00000000, 10:20:40:271 - http://go.microsoft.com)
00030002(0x00000000, 10:20:40:271 - 0)
00040001(0x00000000, 10:20:40:271 - http://go.microsoft.com)
00040002(0x00000000, 10:20:40:287 - 1, <NULL>, <NULL>, <NULL>)
00040004(0x80072F94, 10:20:40:318 - <NULL>)
00040006(0x00000000, 10:20:40:318 - 1, http://go.microsoft.com, <NULL>, <local>)
00020005(0x00000000, 10:20:40:318 - 0)
00020007(0x80072EE7, 10:20:40:318)
00010002(0x80072EE7, 10:20:40:318 - <NULL>)
00010003(0x80072EE7, 10:20:40:318)
 
Error: (05/14/2015 10:16:33 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/14/2015 09:44:19 AM) (Source: OSA)(User: )
Description: CheckOsubStatus0x805A5001
 
Error: (05/14/2015 09:29:10 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
 
=========================== Installed Programs ============================
 
4500_G510af_Help (HKLM-x32\...\{C175D5B0-ED04-42C9-B23F-D8BD406173E7}) (Version: 000.0.439.000 - Hewlett-Packard) Hidden
4500_G510nz_Help (HKLM-x32\...\{690879A5-18EF-447B-98D6-B699D51008AB}) (Version: 000.0.439.000 - Hewlett-Packard) Hidden
4500G510af (HKLM-x32\...\{8B9F50F9-BA6F-47c5-990B-76A74A1C68B0}) (Version: 000.0.423.000 - Hewlett-Packard) Hidden
4500G510af_Software_Min (HKLM-x32\...\{3EB6F78A-66E3-434f-BD0E-76C7D078DB5E}) (Version: 000.0.423.000 - Hewlett-Packard) Hidden
4500G510nz (HKLM-x32\...\{5B05FF91-F20C-4832-A8DE-E1912639C17C}) (Version: 000.0.439.000 - Hewlett-Packard) Hidden
4500G510nz_Software_Min (HKLM-x32\...\{3A4D5E2D-988D-4ee9-8E7F-3AC200A2B8F5}) (Version: 000.0.423.000 - Hewlett-Packard) Hidden
64 Bit HP CIO Components Installer (HKLM\...\{55D55008-E5F6-47D6-B16F-B2A40D4D145F}) (Version: 6.2.1 - Hewlett-Packard) Hidden
ActiveCheck component for HP Active Support Library (HKLM-x32\...\{254C37AA-6B72-4300-84F6-98A82419187E}) (Version: 3.0.0.3 - Hewlett-Packard) Hidden
Adobe Creative Cloud (HKLM-x32\...\Adobe Creative Cloud) (Version: 2.9.1.474 - Adobe Systems Incorporated)
Adobe Flash Player 17 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 17.0.0.169 - Adobe Systems Incorporated)
Adobe Flash Player 17 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 17.0.0.169 - Adobe Systems Incorporated)
Adobe Photoshop CC 2014 (HKLM-x32\...\{D7A4F897-B20A-42D0-862D-CB5F6DB7391D}) (Version: 15.2.2 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.11) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.11 - Adobe Systems Incorporated)
Application Insights Tools for Visual Studio 2013 (HKLM-x32\...\{05F508E8-2DC6-4B12-B6A9-51000536216A}) (Version: 2.4 - Microsoft Corporation) Hidden
AuthenTec TrueAPI (HKLM\...\{054EF02F-95D8-48F4-9EEB-2F9CE3072ED8}) (Version: 1.2.1.33 - AuthenTec, Inc.) Hidden
AzureTools.Notifications (HKLM-x32\...\{3FBFCF2C-392A-4632-9442-14C305B44D5E}) (Version: 2.1.10731.1602 - Microsoft Corporation) Hidden
Behaviors SDK (Windows Phone) for Visual Studio 2013 (HKLM-x32\...\{594DB57D-58D1-4AA3-AE6C-BF99484F52F8}) (Version: 12.0.50716.0 - Microsoft Corporation) Hidden
Behaviors SDK (Windows) for Visual Studio 2013 (HKLM-x32\...\{28C7344F-E894-4CF5-8D05-EDC7ED71796C}) (Version: 12.0.50429.0 - Microsoft Corporation) Hidden
Best Buy Connect (HKLM-x32\...\{B435FD87-CA14-45E3-9D0B-A30F1F9F3866}) (Version: 3.00.68 - Best Buy)
Blend for Visual Studio 2013 (HKLM-x32\...\{EBC890A6-DE7C-44B4-AA03-119B6190D3E1}) (Version: 12.0.41002.1 - Microsoft Corporation) Hidden
Blend for Visual Studio 2013 ENU resources (HKLM-x32\...\{9ED1634C-4E71-4992-A1BA-7C4BE6EE39E1}) (Version: 12.0.41002.1 - Microsoft Corporation) Hidden
Blend for Visual Studio SDK for .NET 4.5 (HKLM-x32\...\{37E53780-3944-4A6A-842F-727128E8616E}) (Version: 3.0.40218.0 - Microsoft Corporation) Hidden
Blend for Visual Studio SDK for Silverlight 5 (HKLM-x32\...\{0C03A66F-1FF0-45F9-8D67-0D806EBFFBA1}) (Version: 3.0.40218.0 - Microsoft Corporation) Hidden
BufferChm (HKLM-x32\...\{2EEA7AA4-C203-4b90-A34F-19FB7EF1C81C}) (Version: 130.0.331.000 - Hewlett-Packard) Hidden
Build Tools - amd64 (HKLM\...\{CC1F74DF-058F-406C-BC7D-F14D6E5F7CBD}) (Version: 12.0.31101 - Microsoft Corporation) Hidden
Build Tools - x86 (HKLM-x32\...\{B255880F-8C5E-4FAF-8F9C-7DBA635B2615}) (Version: 12.0.31101 - Microsoft Corporation) Hidden
Build Tools Language Resources - amd64 (HKLM\...\{E43BBAEB-4914-44C6-88C0-E7A1DBD20A91}) (Version: 12.0.31101 - Microsoft Corporation) Hidden
Build Tools Language Resources - x86 (HKLM-x32\...\{D37FDF2F-8766-4BDF-A0E3-A60BDBB630ED}) (Version: 12.0.31101 - Microsoft Corporation) Hidden
Corel PaintShop Pro X4 (HKLM-x32\...\_{00580795-581C-4587-B9F2-37320D7AB37F}) (Version: 14.0.0.346 - Corel Corporation)
Corel PaintShop Pro X4 (HKLM-x32\...\{00AE1A2D-7BC2-4359-A0EC-E19F36E391BB}) (Version: 14.0.0.346 - Corel Corporation) Hidden
D3DX10 (HKLM-x32\...\{E09C4DB7-630C-4F06-A631-8EA7239923AF}) (Version: 15.4.2368.0902 - Microsoft) Hidden
Destinations (HKLM-x32\...\{BD7204BA-DD64-499E-9B55-6A282CDF4FA4}) (Version: 130.0.0.0 - Hewlett-Packard) Hidden
DeviceDiscovery (HKLM-x32\...\{21A2F5EE-1DC5-488A-BE7E-E526F8C61488}) (Version: 130.0.372.000 - Hewlett-Packard) Hidden
DocMgr (HKLM-x32\...\{92A51949-EE4C-466D-AAF0-99E74A49A63F}) (Version: 130.0.000.000 - Hewlett-Packard) Hidden
DocProc (HKLM-x32\...\{9B362566-EC1B-4700-BB9C-EC661BDE2175}) (Version: 13.0.0.0 - Hewlett-Packard) Hidden
Dotfuscator and Analytics Community Edition (HKLM-x32\...\{2386192E-D6DB-4AD2-9564-65586A0AE53E}) (Version: 5.5.4954.46574 - PreEmptive Solutions) Hidden
Entity Framework 6.1.1 Tools  for Visual Studio 2013 (HKLM-x32\...\{85253F13-EE42-4850-A3A5-79B90E92D7AC}) (Version: 12.0.30610.0 - Microsoft Corporation)
ESU for Microsoft Windows 7 (HKLM-x32\...\{3877C901-7B90-4727-A639-B6ED2DD59D43}) (Version: 1.0.0 - Hewlett-Packard)
Fax (HKLM-x32\...\{440B915A-0C85-45DB-92AE-75AE14704A64}) (Version: 130.0.418.000 - Hewlett-Packard) Hidden
File Association Helper (HKLM\...\{C168639F-5810-4EC8-B1E8-0251AA8A771C}) (Version: 1.2.225.65451 - WinZip Computing International, LLC)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 42.0.2311.135 - Google Inc.)
Google Earth (HKLM-x32\...\{4D2A6330-2F8B-11E3-9C40-B8AC6F97B88E}) (Version: 7.1.2.2041 - Google)
Google Earth Plug-in (HKLM-x32\...\{ADA8583A-C20B-414B-8CB7-3AA7A89F7952}) (Version: 7.1.4.1529 - Google)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.26.9 - Google Inc.) Hidden
GPBaseService2 (HKLM-x32\...\{63FF21C9-A810-464F-B60A-3111747B1A6D}) (Version: 130.0.371.000 - Hewlett-Packard) Hidden
HP 3D DriveGuard (HKLM\...\{0128D231-B23B-409C-A531-39D8D8774BA1}) (Version: 4.1.5.1 - Hewlett-Packard Company)
HP Customer Participation Program 13.0 (HKLM\...\HPExtendedCapabilities) (Version: 13.0 - HP)
HP Document Manager 2.0 (HKLM\...\HP Document Manager) (Version: 2.0 - HP)
HP Imaging Device Functions 13.0 (HKLM\...\HP Imaging Device Functions) (Version: 13.0 - HP)
HP Officejet 4500 G510a-f (HKLM\...\{C98517B6-DCE9-49B7-B19E-E384178D3986}) (Version: 13.0 - HP)
HP Officejet 4500 G510n-z (HKLM\...\{7E0E61CC-1C99-429D-BEA7-C4DD5B898D2A}) (Version: 13.0 - HP)
HP On Screen Display (HKLM-x32\...\{9B9B8EE4-2EDB-41C2-AF2E-63E75D37CDDF}) (Version: 1.1.2 - Hewlett-Packard Company)
HP Quick Launch (HKLM-x32\...\{EB58480C-0721-483C-B354-9D35A147999F}) (Version: 2.3.6 - Hewlett-Packard Company)
HP SimplePass 2011 (HKLM-x32\...\{BCFAA37D-A6DB-43BF-A351-43F183E52D07}) (Version: 5.1.0.495 - Hewlett-Packard)
HP Smart Web Printing 4.5 (HKLM\...\HP Smart Web Printing) (Version: 4.5 - HP)
HP Software Framework (HKLM-x32\...\{F8070C51-4B1D-430C-8BCF-19696368366F}) (Version: 4.0.110.1 - Hewlett-Packard Company)
HP Solution Center 13.0 (HKLM\...\HP Solution Center & Imaging Support Tools) (Version: 13.0 - HP)
HP Support Assistant (HKLM-x32\...\{E92D47A1-D27D-430A-8368-0BAFD956507D}) (Version: 5.2.9.2 - Hewlett-Packard Company)
HP Support Solutions Framework (HKLM-x32\...\{E35601C0-BA8E-4F32-919A-C7EF4CA81F67}) (Version: 11.51.0048 - Hewlett-Packard Company)
HP Update (HKLM-x32\...\{912D30CF-F39E-4B31-AD9A-123C6B794EE2}) (Version: 5.005.002.002 - Hewlett-Packard)
HPAsset component for HP Active Support Library (HKLM-x32\...\{669D4A35-146B-4314-89F1-1AC3D7B88367}) (Version: 3.0.2.2 - Hewlett-Packard) Hidden
HPProductAssistant (HKLM-x32\...\{C43326F5-F135-4551-8270-7F7ABA0462E1}) (Version: 130.0.371.000 - Hewlett-Packard) Hidden
HPSSupply (HKLM-x32\...\{6B2FFB21-AC88-45C3-9A7D-4BB3E744EC91}) (Version: 130.0.371.000 - Hewlett-Packard) Hidden
ICA (HKLM-x32\...\{00580795-581C-4587-B9F2-37320D7AB37F}) (Version: 14.0.0.346 - Corel Corporation) Hidden
IDT Audio (HKLM-x32\...\{E3A5A8AB-58F6-45FF-AFCB-C9AE18C05001}) (Version: 1.0.6329.0 - IDT)
IIS 8.0 Express (HKLM\...\{7BF61FA9-BDFB-4563-98AD-FCB0DA28CCC7}) (Version: 8.0.1557 - Microsoft Corporation)
Intel® Control Center (HKLM-x32\...\{F8A9085D-4C7A-41a9-8A77-C8998A96C421}) (Version: 1.2.1.1007 - Intel Corporation)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 7.0.0.1144 - Intel Corporation)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 8.15.10.2291 - Intel Corporation)
Intel® PROSet/Wireless WiFi Software (HKLM\...\{1927E640-A2C6-4BA7-8F43-FFD2AE3DFCF3}) (Version: 14.0.2000 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM-x32\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 10.1.2.1004 - Intel Corporation)
Intel® WiDi (HKLM-x32\...\{0DD706AF-B542-438C-999E-B30C7F625C8D}) (Version: 2.1.39.0 - Intel Corporation)
Intel® Wireless Display (HKLM\...\{28EF7372-9087-4AC3-9B9F-D9751FCDF830}) (Version:  - )
Intel® PROSet/Wireless WiMAX Software (HKLM\...\{5C1DA3D9-F590-4317-A4FB-274F658E504B}) (Version: 6.05.0000 - Intel Corporation)
IPM_PSP_COM (HKLM-x32\...\{00BEE329-BAAB-49FF-9B66-55E4B12B9ADD}) (Version: 14.0.0.346 - Corel Corporation) Hidden
Java 8 Update 31 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218031F0}) (Version: 8.0.310 - Oracle Corporation)
Junk Mail filter update (HKLM-x32\...\{0BE9E708-5DC0-4963-9CFD-0AA519090E79}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Kit SDK de vérification de Visual Studio 2012 - fra (HKLM-x32\...\{8A3862F9-F587-3DFA-AAFC-C1F0E116F05C}) (Version: 12.0.30501 - Microsoft Corporation) Hidden
LocalESPC (HKLM-x32\...\{62910715-63E3-0AB0-0B29-99140DE1C15E}) (Version: 8.59.29989 - Microsoft Corporation) Hidden
LocalESPC Dev12 (HKLM-x32\...\{492498A3-F88C-FE2F-755C-9B1B91724CA5}) (Version: 8.100.25984 - Microsoft Corporation) Hidden
LocalESPCui for en-us Dev12 (HKLM-x32\...\{B1C38F27-D377-8C98-D98D-29B67C0B978D}) (Version: 8.100.25984 - Microsoft) Hidden
Malwarebytes Anti-Malware version 2.0.4.1028 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.4.1028 - Malwarebytes Corporation)
MarketResearch (HKLM-x32\...\{175F0111-2968-4935-8F70-33108C6A4DE3}) (Version: 130.0.374.000 - Hewlett-Packard) Hidden
McAfee Security Scan Plus (HKLM\...\McAfee Security Scan) (Version: 3.8.150.1 - McAfee, Inc.)
McAfee SiteAdvisor (HKLM-x32\...\{35ED3F83-4BDC-4c44-8EC6-6A8301C7413A}) (Version: 3.7.210 - McAfee, Inc.)
Memory Profiler (HKLM-x32\...\{54F76D6C-0EC3-43D9-8BCC-73E31AB0BF06}) (Version: 12.0.31101 - Microsoft Corporation) Hidden
Memory Profiler (HKLM-x32\...\{A88AEB8B-A6C5-41BC-8F71-F704DD1E0D00}) (Version: 12.0.31101 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4.5 Multi-Targeting Pack (HKLM-x32\...\{56E962F0-4FB0-3C67-88DB-9EAA6EEFC493}) (Version: 4.5.50710 - Microsoft Corporation)
Microsoft .NET Framework 4.5 SDK (HKLM-x32\...\{4AE57014-05C4-4864-A13D-86517A7E1BA4}) (Version: 4.5.50710 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 Multi-Targeting Pack (ENU) (HKLM-x32\...\{D3517C62-68A5-37CF-92F7-93C029A89681}) (Version: 4.5.50932 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 Multi-Targeting Pack (HKLM-x32\...\{6A0C6700-EA93-372C-8871-DCCF13D160A4}) (Version: 4.5.50932 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 SDK (HKLM-x32\...\{19A5926D-66E1-46FC-854D-163AA10A52D3}) (Version: 4.5.51641 - Microsoft Corporation)
Microsoft ASP.NET MVC 4 Runtime (HKLM-x32\...\{3FE312D5-B862-40CE-8E4E-A6D8ABF62736}) (Version: 4.0.40804.0 - Microsoft Corporation)
Microsoft Help Viewer 2.1 (HKLM-x32\...\Microsoft Help Viewer 2.1) (Version: 2.1.21005 - Microsoft Corporation)
Microsoft Office Professional Plus 2010 (HKLM\...\Office14.PROPLUSR) (Version: 14.0.7015.1000 - Microsoft Corporation)
Microsoft Office Professional Plus 2010 (HKLM\...\Office14.PROPLUSSUB) (Version: 14.0.7015.1000 - Microsoft Corporation)
Microsoft OneDrive (HKCU\...\OneDriveSetup.exe) (Version: 17.0.4035.0328 - Microsoft Corporation)
Microsoft Online Services Sign-in Assistant (HKLM\...\{46E637E2-AC34-4B45-B5DF-D20903A3DB61}) (Version: 7.250.4303.0 - Microsoft Corporation)
Microsoft Outlook Hotmail Connector 64-bit (HKLM\...\{95140000-007A-0409-1000-0000000FF1CE}) (Version: 14.0.5118.5000 - Microsoft Corporation)
Microsoft Outlook Social Connector Provider for Windows Live Messenger 64-bit (HKLM\...\{95140000-007D-0409-1000-0000000FF1CE}) (Version: 14.0.5120.5000 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.40416.0 - Microsoft Corporation)
Microsoft Silverlight 5 SDK (HKLM-x32\...\{E1FBB3D4-ADB0-4949-B101-855DA061C735}) (Version: 5.0.61118.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft SQL Server 2012 Command Line Utilities  (HKLM\...\{58FED865-4F13-408D-A5BF-996019C4B936}) (Version: 11.1.3000.0 - Microsoft Corporation)
Microsoft SQL Server 2012 Data-Tier App Framework  (HKLM-x32\...\{1B876496-B3A2-4D22-9B12-B608A3FD4B8B}) (Version: 11.1.2902.0 - Microsoft Corporation)
Microsoft SQL Server 2012 Data-Tier App Framework  (x64) (HKLM\...\{A6BA243E-85A3-4635-A269-32949C98AC7F}) (Version: 11.1.2902.0 - Microsoft Corporation)
Microsoft SQL Server 2012 Express LocalDB  (HKLM\...\{6C026A91-640F-4A23-8B68-05D589CC6F18}) (Version: 11.1.3000.0 - Microsoft Corporation)
Microsoft SQL Server 2012 Management Objects  (HKLM-x32\...\{2F7DBBE6-8EBC-495C-9041-46A772F4E311}) (Version: 11.1.3000.0 - Microsoft Corporation)
Microsoft SQL Server 2012 Management Objects  (x64) (HKLM\...\{43A5C316-9521-49C3-B9B6-FCE5E1005DF0}) (Version: 11.1.3000.0 - Microsoft Corporation)
Microsoft SQL Server 2012 Native Client  (HKLM\...\{D411E9C9-CE62-4DBF-9D92-4CB22B750ED5}) (Version: 11.1.3000.0 - Microsoft Corporation)
Microsoft SQL Server 2012 Transact-SQL ScriptDom  (HKLM\...\{54C5041B-0E91-4E92-8417-AAA12493C790}) (Version: 11.1.3000.0 - Microsoft Corporation)
Microsoft SQL Server 2012 T-SQL Language Service  (HKLM-x32\...\{04DD7AF4-A6D3-4E30-9BB9-3B3670719234}) (Version: 11.1.3000.0 - Microsoft Corporation)
Microsoft SQL Server 2014 Express LocalDB  (HKLM\...\{AB8DE9BA-19E1-446A-BCFA-6B3DA9751E21}) (Version: 12.0.2000.8 - Microsoft Corporation)
Microsoft SQL Server 2014 Management Objects  (HKLM-x32\...\{2774595F-BC2A-4B12-A25B-0C37A37049B0}) (Version: 12.0.2000.8 - Microsoft Corporation)
Microsoft SQL Server 2014 Management Objects  (x64) (HKLM\...\{1F9EB3B6-AED7-4AA7-B8F1-8E314B74B2A5}) (Version: 12.0.2000.8 - Microsoft Corporation)
Microsoft SQL Server 2014 Transact-SQL ScriptDom  (HKLM\...\{020CDFE0-C127-4047-B571-37C82396B662}) (Version: 12.0.2000.8 - Microsoft Corporation)
Microsoft SQL Server 2014 T-SQL Language Service  (HKLM-x32\...\{47D08E7A-92A1-489B-B0BF-415516497BCE}) (Version: 12.0.2000.8 - Microsoft Corporation)
Microsoft SQL Server Compact 4.0 SP1 x64 ENU (HKLM\...\{78909610-D229-459C-A936-25D92283D3FD}) (Version: 4.0.8876.1 - Microsoft Corporation)
Microsoft SQL Server Data Tools - enu (12.0.41012.0) (HKLM-x32\...\{AC8E0CF4-42A1-4151-B684-97CF6FD726CF}) (Version: 12.0.41012.0 - Microsoft Corporation)
Microsoft SQL Server Data Tools Build Utilities - enu (12.0.30919.1) (HKLM-x32\...\{6781FF9B-E87D-4A03-9373-A55A288B83FA}) (Version: 12.0.30919.1 - Microsoft Corporation)
Microsoft SQL Server System CLR Types (HKLM-x32\...\{A47FD1BF-A815-4A76-BE65-53A15BD5D25D}) (Version: 10.50.1600.1 - Microsoft Corporation)
Microsoft SQL Server System CLR Types (x64) (HKLM\...\{4701DEDE-1888-49E0-BAE5-857875924CA2}) (Version: 10.50.1600.1 - Microsoft Corporation)
Microsoft System CLR Types for SQL Server 2012 (HKLM-x32\...\{070C38AC-05CE-43DF-9A20-141332F6AB2B}) (Version: 11.1.3366.16 - Microsoft Corporation)
Microsoft System CLR Types for SQL Server 2012 (x64) (HKLM\...\{05FF8209-C4F1-4C77-BC28-791653156D20}) (Version: 11.1.3366.16 - Microsoft Corporation)
Microsoft System CLR Types for SQL Server 2014 (HKLM\...\{8C06D6DB-A391-4686-B050-99CC522A7843}) (Version: 12.0.2000.8 - Microsoft Corporation)
Microsoft System CLR Types for SQL Server 2014 (HKLM-x32\...\{4AEB505C-95E1-4964-9B64-8D27F3186D30}) (Version: 12.0.2000.8 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.21005 (HKLM-x32\...\{7f51bdb9-ee21-49ee-94d6-90afc321780e}) (Version: 12.0.21005.1 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.21005 (HKLM-x32\...\{ce085a78-074e-4823-8dc1-8a721b94b76d}) (Version: 12.0.21005.1 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation)
Microsoft Visual Studio Ultimate 2013 with Update 4 (HKLM-x32\...\{dca572ee-b6f6-4560-9879-fec58cc0022c}) (Version: 12.0.31101 - Microsoft Corporation)
Microsoft Web Deploy 3.5 (HKLM\...\{69A998C5-00A9-42CA-AB4E-C31CFFCD9251}) (Version: 3.1237.1763 - Microsoft Corporation)
Movie Maker (HKLM-x32\...\{38F03569-A636-4CF3-BDDE-032C8C251304}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Movie Maker (HKLM-x32\...\{DD67BE4B-7E62-4215-AFA3-F123A800A389}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
NaturalReaderFree (HKLM-x32\...\{262EFBD9-A907-490F-81F4-561FDD3A8C5C}) (Version: 1.00.0000 - Naturalsoft limited)
Network64 (HKLM\...\{05EFBF37-0E52-4579-875C-7EEF0DFB4FCB}) (Version: 130.0.550.000 - Hewlett-Packard) Hidden
Norton Security Suite (HKLM-x32\...\N360) (Version: 21.7.0.11 - Symantec Corporation)
OCR Software by I.R.I.S. 13.0 (HKLM\...\HPOCR) (Version: 13.0 - HP)
Open XML SDK 2.5 for Microsoft Office (HKLM-x32\...\{3EA16E23-14D2-466A-8268-D7CD40DC46B6}) (Version: 2.5.5631 - Microsoft Corporation) Hidden
PowreShellIntegration.Notifications (HKLM-x32\...\{ED8DFB38-C87B-42B3-A33E-B20DF935C055}) (Version: 2.5.21003.1603 - Microsoft Corporation) Hidden
PreEmptive Analytics Visual Studio Components (HKLM-x32\...\{943F3FB1-3F9C-4FB7-A4E2-6D53617068C3}) (Version: 1.2.3197.1 - PreEmptive Solutions) Hidden
Prerequisites for SSDT  (HKLM-x32\...\{21373064-AD95-48DB-A32E-0D9E08EF7355}) (Version: 12.0.2000.8 - Microsoft Corporation)
Prerequisites for SSDT  (HKLM-x32\...\{35C1D9D6-87C0-46A3-B1B4-EDBCC063221C}) (Version: 11.1.3000.0 - Microsoft Corporation)
PSPPContent (HKLM-x32\...\{006CAAEF-CA96-4181-AC22-FE56D61432E4}) (Version: 14.0.0.346 - Corel Corporation) Hidden
PSPPHelp (HKLM-x32\...\{00D74A7A-F7AD-4D00-ABD2-0973836292C7}) (Version: 14.0.0.346 - Corel Corporation) Hidden
PSPPro64 (HKLM\...\{0015DE8E-8D9F-403E-8E5A-4098410E6125}) (Version: 14.0.0.346 - Corel Corporation) Hidden
Python Tools Redirection Template (HKLM-x32\...\{2881CFB4-71F9-40C7-8228-6395117C0EDA}) (Version: 1.3 - Microsoft Corporation) Hidden
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 7.41.216.2011 - Realtek)
Realtek PCIE Card Reader (HKLM-x32\...\{C1594429-8296-4652-BF54-9DBE4932A44C}) (Version: 6.1.7600.74 - Realtek Semiconductor Corp.)
Recovery Manager (HKLM-x32\...\{DBCD5E64-7379-4648-9444-8A6558DCB614}) (Version: 2.0.0 - Hewlett-Packard) Hidden
Release Management for Visual Studio 2013 (HKLM-x32\...\{86B7A089-11F3-41B0-8E90-EB25812B79FA}) (Version: 1.0 - Microsoft Corporation) Hidden
Renesas Electronics USB 3.0 Host Controller Driver (HKLM-x32\...\{5442DAB8-7177-49E1-8B22-09A049EA5996}) (Version: 2.0.32.0 - Renesas Electronics Corporation) Hidden
Renesas Electronics USB 3.0 Host Controller Driver (HKLM-x32\...\InstallShield_{5442DAB8-7177-49E1-8B22-09A049EA5996}) (Version: 2.0.32.0 - Renesas Electronics Corporation)
Scan (HKLM-x32\...\{0F367CA3-3B2F-43F9-A44A-25A8EE69E45D}) (Version: 13.0.0.0 - Hewlett-Packard) Hidden
SDK de comprobación de Visual Studio 2012 - esn (HKLM-x32\...\{90EF884E-5253-324C-9C11-63C9DA16BF0C}) (Version: 12.0.30501 - Microsoft Corporation) Hidden
Secunia PSI (3.0.0.10004) (HKLM-x32\...\Secunia PSI) (Version: 3.0.0.10004 - Secunia)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 64-Bit Edition (HKLM\...\{90140000-0015-0409-1000-0000000FF1CE}_Office14.PROPLUSR_{C7BC6847-623D-4D8F-B87C-82215F0752BA}) (Version:  - Microsoft) Hidden
Service Pack 2 for Microsoft Office 2010 (KB2687455) 64-Bit Edition (HKLM\...\{90140000-0016-0409-1000-0000000FF1CE}_Office14.PROPLUSR_{C7BC6847-623D-4D8F-B87C-82215F0752BA}) (Version:  - Microsoft) Hidden
Service Pack 2 for Microsoft Office 2010 (KB2687455) 64-Bit Edition (HKLM\...\{90140000-0018-0409-1000-0000000FF1CE}_Office14.PROPLUSR_{C7BC6847-623D-4D8F-B87C-82215F0752BA}) (Version:  - Microsoft) Hidden
Service Pack 2 for Microsoft Office 2010 (KB2687455) 64-Bit Edition (HKLM\...\{90140000-0019-0409-1000-0000000FF1CE}_Office14.PROPLUSR_{C7BC6847-623D-4D8F-B87C-82215F0752BA}) (Version:  - Microsoft) Hidden
Service Pack 2 for Microsoft Office 2010 (KB2687455) 64-Bit Edition (HKLM\...\{90140000-001A-0409-1000-0000000FF1CE}_Office14.PROPLUSR_{C7BC6847-623D-4D8F-B87C-82215F0752BA}) (Version:  - Microsoft) Hidden
Service Pack 2 for Microsoft Office 2010 (KB2687455) 64-Bit Edition (HKLM\...\{90140000-001A-0409-1000-0000000FF1CE}_Office14.PROPLUSSUB_{C7BC6847-623D-4D8F-B87C-82215F0752BA}) (Version:  - Microsoft) Hidden
Service Pack 2 for Microsoft Office 2010 (KB2687455) 64-Bit Edition (HKLM\...\{90140000-001B-0409-1000-0000000FF1CE}_Office14.PROPLUSR_{C7BC6847-623D-4D8F-B87C-82215F0752BA}) (Version:  - Microsoft) Hidden
Service Pack 2 for Microsoft Office 2010 (KB2687455) 64-Bit Edition (HKLM\...\{90140000-001F-0409-1000-0000000FF1CE}_Office14.PROPLUSR_{C814F7D9-CE9D-45AA-BA7C-88BDD0E1EB7C}) (Version:  - Microsoft) Hidden
Service Pack 2 for Microsoft Office 2010 (KB2687455) 64-Bit Edition (HKLM\...\{90140000-001F-0409-1000-0000000FF1CE}_Office14.PROPLUSSUB_{C814F7D9-CE9D-45AA-BA7C-88BDD0E1EB7C}) (Version:  - Microsoft) Hidden
Service Pack 2 for Microsoft Office 2010 (KB2687455) 64-Bit Edition (HKLM\...\{90140000-001F-040C-1000-0000000FF1CE}_Office14.PROPLUSR_{77A8B979-11B0-4774-8003-574EE8A4BC22}) (Version:  - Microsoft) Hidden
Service Pack 2 for Microsoft Office 2010 (KB2687455) 64-Bit Edition (HKLM\...\{90140000-001F-0C0A-1000-0000000FF1CE}_Office14.PROPLUSR_{05916788-991E-417B-A8F3-77F90A2B8271}) (Version:  - Microsoft) Hidden
Service Pack 2 for Microsoft Office 2010 (KB2687455) 64-Bit Edition (HKLM\...\{90140000-002C-0409-1000-0000000FF1CE}_Office14.PROPLUSR_{D4D48631-AC28-4250-B882-C956555B0B1D}) (Version:  - Microsoft) Hidden
Service Pack 2 for Microsoft Office 2010 (KB2687455) 64-Bit Edition (HKLM\...\{90140000-0043-0000-1000-0000000FF1CE}_Office14.PROPLUSR_{F3FAAB68-7697-4B1F-A23A-72312565AEAB}) (Version:  - Microsoft) Hidden
Service Pack 2 for Microsoft Office 2010 (KB2687455) 64-Bit Edition (HKLM\...\{90140000-0043-0000-1000-0000000FF1CE}_Office14.PROPLUSSUB_{F3FAAB68-7697-4B1F-A23A-72312565AEAB}) (Version:  - Microsoft) Hidden
Service Pack 2 for Microsoft Office 2010 (KB2687455) 64-Bit Edition (HKLM\...\{90140000-0043-0409-1000-0000000FF1CE}_Office14.PROPLUSR_{944EFCFD-823D-4C0A-9B01-CD76EEAEA1F3}) (Version:  - Microsoft) Hidden
Service Pack 2 for Microsoft Office 2010 (KB2687455) 64-Bit Edition (HKLM\...\{90140000-0044-0409-1000-0000000FF1CE}_Office14.PROPLUSR_{C7BC6847-623D-4D8F-B87C-82215F0752BA}) (Version:  - Microsoft) Hidden
Service Pack 2 for Microsoft Office 2010 (KB2687455) 64-Bit Edition (HKLM\...\{90140000-006E-0409-1000-0000000FF1CE}_Office14.PROPLUSR_{58B1AD3E-54D7-42DC-AF42-218AA7C1ED8B}) (Version:  - Microsoft) Hidden
Service Pack 2 for Microsoft Office 2010 (KB2687455) 64-Bit Edition (HKLM\...\{90140000-00A1-0409-1000-0000000FF1CE}_Office14.PROPLUSR_{C7BC6847-623D-4D8F-B87C-82215F0752BA}) (Version:  - Microsoft) Hidden
Service Pack 2 for Microsoft Office 2010 (KB2687455) 64-Bit Edition (HKLM\...\{90140000-00BA-0409-1000-0000000FF1CE}_Office14.PROPLUSR_{C7BC6847-623D-4D8F-B87C-82215F0752BA}) (Version:  - Microsoft) Hidden
Service Pack 2 for Microsoft Office 2010 (KB2687455) 64-Bit Edition (HKLM\...\{90140000-0115-0409-1000-0000000FF1CE}_Office14.PROPLUSR_{58B1AD3E-54D7-42DC-AF42-218AA7C1ED8B}) (Version:  - Microsoft) Hidden
Service Pack 2 for Microsoft Office 2010 (KB2687455) 64-Bit Edition (HKLM\...\{90140000-0117-0409-1000-0000000FF1CE}_Office14.PROPLUSR_{C7BC6847-623D-4D8F-B87C-82215F0752BA}) (Version:  - Microsoft) Hidden
Service Pack 2 for Microsoft Office 2010 (KB2687455) 64-Bit Edition (HKLM\...\{91140000-0011-0000-1000-0000000FF1CE}_Office14.PROPLUSR_{A3364707-2F53-4C83-8F68-C9877A9080C7}) (Version:  - Microsoft)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 64-Bit Edition (HKLM\...\{91140000-011D-0000-1000-0000000FF1CE}_Office14.PROPLUSSUB_{A3364707-2F53-4C83-8F68-C9877A9080C7}) (Version:  - Microsoft)
Setup (HKLM-x32\...\{00D13418-7DDF-4D3D-A237-E297B103BB6B}) (Version: 14.0.0.346 - Corel Corporation) Hidden
SharePoint Client Components (HKLM\...\{95150002-1163-0409-1000-0000000FF1CE}) (Version: 15.0.4569.1506 - Microsoft Corporation) Hidden
SharePoint Client Components (HKLM\...\{95160001-1163-0409-1000-0000000FF1CE}) (Version: 16.0.2617.1200 - Microsoft Corporation) Hidden
Shop for HP Supplies (HKLM\...\Shop for HP Supplies) (Version: 13.0 - HP)
SmartWebPrinting (HKLM-x32\...\{68A10D12-0D0F-4212-BDE6-D87FAD32A8FA}) (Version: 130.0.373.000 - Hewlett-Packard) Hidden
SolutionCenter (HKLM-x32\...\{4A70EF07-7F88-4434-BB61-D1DE8AE93DD4}) (Version: 130.0.373.000 - Hewlett-Packard) Hidden
Status (HKLM-x32\...\{AE8705FB-E13C-40A9-8A2D-68D6733FBFC2}) (Version: 130.0.373.000 - Hewlett-Packard) Hidden
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 15.2.4.4 - Synaptics Incorporated)
Team Explorer for Microsoft Visual Studio 2013 (HKLM-x32\...\{C9E7751E-88ED-36CF-B610-71A1D262E906}) (Version: 12.0.21005 - Microsoft Corporation) Hidden
Toolbox (HKLM-x32\...\{6BBA26E9-AB03-4FE7-831A-3535584CA002}) (Version: 130.0.648.000 - Hewlett-Packard) Hidden
TrayApp (HKLM-x32\...\{DC0A5F99-FD66-433F-9D3A-05DCBA64BE42}) (Version: 130.0.376.000 - Hewlett-Packard) Hidden
TypeScript Power Tool (HKLM-x32\...\{6098D454-CB7B-44C2-8615-D869FD9655C7}) (Version: 1.0.5.0 - Microsoft Corporation) Hidden
TypeScript Tools for Microsoft Visual Studio 2013 (HKLM-x32\...\{0E4A9B1A-12D2-4827-BE61-44DBD72797FB}) (Version: 1.0.5.0 - Microsoft Corporation) Hidden
Update for  (KB2504637) (HKLM-x32\...\{CFEF48A8-BFB8-3EAC-8BA5-DE4F8AA267CE}.KB2504637) (Version: 1 - Microsoft Corporation)
Validity WBF DDK (HKLM\...\{7C54D017-21BB-43AE-9746-33E78AF4A425}) (Version: 4.3.118.0 - Validity Sensors, Inc.)
VideoDownloaderUltimate (HKCU\...\VideoDownloaderUltimateWinApp) (Version: 1.0.1.38 - Link64)
Visual Studio 2013 Update 4 (KB2829760) (HKLM-x32\...\{53d408db-eb91-43fb-9d8f-167681c19763}) (Version: 12.0.31101 - Microsoft Corporation)
VS Update core components (HKLM-x32\...\{9F7DE660-6BFE-3BA2-A93D-4F13BD13E10B}) (Version: 12.0.31101 - Microsoft Corporation) Hidden
WCF Data Services 5.6.0 Runtime (HKLM-x32\...\{46910786-E4AC-41E4-A4A0-C086EA85242D}) (Version: 5.6.61587.0 - Microsoft Corporation) Hidden
WCF Data Services Tools for Microsoft Visual Studio 2013 (HKLM-x32\...\{BF3E2194-F89B-44FB-A801-464BF787599F}) (Version: 5.6.61587.0 - Microsoft Corporation) Hidden
WCF RIA Services V1.0 SP2 (HKLM-x32\...\{5D8DD6A8-C4D7-4554-93F9-F1CC28C72600}) (Version: 4.1.62812.0 - Microsoft Corporation)
WebReg (HKLM-x32\...\{43CDF946-F5D9-4292-B006-BA0D92013021}) (Version: 130.0.132.017 - Hewlett-Packard) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 16.4.3528.0331 - Microsoft Corporation)
Workflow Manager Client 1.0 (HKLM\...\{A5ABAF5F-B5B6-44B3-B69F-2E13DC60FC9F}) (Version: 2.0.40131.0 - Microsoft Corporation) Hidden
Workflow Manager Tools 1.0 for Visual Studio (HKLM\...\{A79F6653-6AF1-4AF2-BC15-F5D6C05E1E6A}) (Version: 2.0.40326.0 - Microsoft Corporation) Hidden
Пакет Visual Studio 2012 Verification SDK - rus (HKLM-x32\...\{977CABC5-7B4B-3AE4-8E1B-56C673C1D638}) (Version: 12.0.30501 - Microsoft Corporation) Hidden
 
========================= Devices: ================================
 
Name: Officejet 4500 G510n-z
Description: Officejet 4500 G510n-z
Class Guid: 
Manufacturer: 
Service: 
Device ID: ROOT\MULTIFUNCTION\0000
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.
 
Name: Officejet 4500 G510n-z
Description: Officejet 4500 G510n-z
Class Guid: {4d36e971-e325-11ce-bfc1-08002be10318}
Manufacturer: HP
Service: 
Device ID: ROOT\MULTIFUNCTION\0001
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 38%
Total physical RAM: 8139.86 MB
Available physical RAM: 4999.18 MB
Total Pagefile: 16277.93 MB
Available Pagefile: 12564.91 MB
Total Virtual: 4095.88 MB
Available Virtual: 3976.88 MB
 
========================= Partitions: =====================================
 
1 Drive c: () (Fixed) (Total:681.47 GB) (Free:596.06 GB) NTFS
2 Drive d: (RECOVERY) (Fixed) (Total:16.87 GB) (Free:1.85 GB) NTFS
3 Drive e: (V730_150411_1146) (CDROM) (Total:0.26 GB) (Free:0 GB) CDFS
 
========================= Users: ========================================
 
User accounts for \\JOHN-HP
 
Administrator            Guest                    JG                       
John                     
 
========================= Minidump Files ==================================
 
No minidump file found
 
========================= Restore Points ==================================
 
01-05-2015 16:05:50 Norton Security Suite Registry
01-05-2015 16:59:58 Norton_Power_Eraser_20150501125951559
08-05-2015 18:33:45 Scheduled Checkpoint
14-05-2015 12:20:37 Norton Security Suite Registry
14-05-2015 12:23:27 Windows Update
14-05-2015 13:27:03 Norton Security Suite Registry
 
**** End of log ****
 Results of screen317's Security Check version 1.001  
 Windows 7 Service Pack 1 x64 (UAC is enabled)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:`````````````` 
 Windows Firewall Enabled!  
Norton Security Suite   
 WMI entry may not exist for antivirus; attempting automatic update. 
`````````Anti-malware/Other Utilities Check:````````` 
 McAfee SiteAdvisor    
 Secunia PSI (3.0.0.10004)   
 Java 8 Update 31  
 Visual Studio Extensions for Windows Library for JavaScript 
 Java version 32-bit out of Date! 
 Adobe Flash Player 17.0.0.169  
 Adobe Reader XI  
 Google Chrome (42.0.2311.135) 
 Google Chrome (42.0.2311.90) 
````````Process Check: objlist.exe by Laurent````````  
 Malwarebytes Anti-Malware mbamservice.exe  
 Malwarebytes Anti-Malware mbam.exe  
 Malwarebytes Anti-Malware mbamscheduler.exe   
 Common Files Microsoft Shared Microsoft Online Services MSOIDSVC.EXE 
 Common Files Microsoft Shared Microsoft Online Services MSOIDSvcm.exe 
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C: 7% 
````````````````````End of Log`````````````````````` 


#5 Sintharius

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Posted 14 May 2015 - 12:24 PM

Hi there,

Please uninstall the following software from Programs and Features:

McAfee Security Scan Plus (HKLM\...\McAfee Security Scan) (Version: 3.8.150.1 - McAfee, Inc.)

If you run into any trouble, let me know.

Do you use this software?

Best Buy Connect (HKLM-x32\...\{B435FD87-CA14-45E3-9D0B-A30F1F9F3866}) (Version: 3.00.68 - Best Buy)

After that please reconnect the machine to the Internet - we will need it to run some scans.

Emsisoft Emergency Kit

Please download Emsisoft Emergency Kit and save it to your desktop. Double click on the EmsisoftEmergencyKit file you downloaded to extract its contents and create a shortcut on the desktop. Leave all settings as they are and click the Extract button at the bottom. A folder named EEK will be created in the root of the drive (usually c:\).
  • After extraction please double-click on the new Start Emsisoft Emergency Kit icon on your desktop.
  • The first time you launch it, Emsisoft Emergency Kit will recommend that you allow it to download updates. Please click Yes so that it downloads the latest database updates.
  • When the update process is complete, a new button will appear in the lower-left corner that says Back. Click on this button to return to the Overview screen.
  • Click on Scan to be taken to the scan options. If you are asked if you want the scanner to scan for Potentially Unwanted Programs, then click Yes.
  • Click on the Full Scan button to start the scan.
  • When the scan is completed click the Quarantine selected objects button. Note, this option is only available if malicious objects were detected during the scan.
  • When the threats have been quarantined, click the View report button in the lower-right corner, and the scan log will be opened in Notepad.
  • Please save the log in Notepad on your desktop, and attach it to your next reply.
  • When you close Emsisoft Emergency Kit, it will give you an option to sign up for a newsletter. This is optional, and is not necessary for the malware removal process.
===

When you are done, please update Malwarebytes Anti-Malware (it will require a restart as your version is outdated) and then run a Threat Scan for me. Post the log when you are done.

Regards,
Alex

#6 JOHNG22

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Posted 14 May 2015 - 12:27 PM

No I never even knew it was on my computer.  Should I remove that one too?



#7 Sintharius

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Posted 14 May 2015 - 12:30 PM

It's probably something from Best Buy, so if you don't use it then it can go.

Alex

#8 JOHNG22

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Posted 14 May 2015 - 12:33 PM

It is asking me to restart the system.  Should I restart it and then connect it to the internet and run the emergency kit?



#9 Sintharius

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Posted 14 May 2015 - 12:34 PM

Yes, please do.

Alex

#10 JOHNG22

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Posted 14 May 2015 - 03:18 PM

  Emsisoft Emergency Kit - Version 9.0

Last update: 5/14/2015 1:53:55 PM
User account: John-HP\John
 
Scan settings:
 
Scan type: Full Scan
Objects: Rootkits, Memory, Traces, C:\, D:\
 
Detect PUPs: On
Scan archives: On
ADS Scan: On
File extension filter: Off
Advanced caching: On
Direct disk access: Off
 
Scan start: 5/14/2015 1:54:37 PM
Value: HKEY_LOCAL_MACHINE\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\POLICIES\SYSTEM -> DISABLETASKMGR detected: Setting.DisableTaskMgr (A)
Value: HKEY_LOCAL_MACHINE\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\POLICIES\SYSTEM -> DISABLEREGISTRYTOOLS detected: Setting.DisableRegistryTools (A)
Value: HKEY_LOCAL_MACHINE\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\POLICIES\EXPLORER -> NORUN detected: Setting.NoRun (A)
Value: HKEY_LOCAL_MACHINE\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\POLICIES\EXPLORER -> NOFOLDEROPTIONS detected: Setting.NoFolderOptions (A)
Key: HKEY_LOCAL_MACHINE\SOFTWARE\CLASSES\WOW6432NODE\CLSID\{EF99BD32-C1FB-11D2-892F-0090271D4F88} detected: Application.AdReg (A)
 
Scanned 318783
Found 5
 
Scan end: 5/14/2015 3:59:57 PM
Scan time: 2:05:20


#11 Sintharius

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Posted 14 May 2015 - 03:37 PM

Hi there,

Please re-run Emsisoft Emergency Kit and choose Quarantine Selected for all detections.

After that please proceed with the instructions for Malwarebytes. Thank you :)

Regards,
Alex

#12 JOHNG22

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Posted 14 May 2015 - 06:45 PM

Version: 2.00.4.1028
Malware Database: v2015.05.14.05
Rootkit Database: v2015.04.21.01
License: Premium
Malware Protection: Enabled
Malicious Website Protection: Enabled
Self-protection: Enabled
 
OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: John
 
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 447281
Time Elapsed: 20 min, 27 sec
 
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
 
Processes: 0
(No malicious items detected)
 
Modules: 0
(No malicious items detected)
 
Registry Keys: 0
(No malicious items detected)
 
Registry Values: 0
(No malicious items detected)
 
Registry Data: 0
(No malicious items detected)
 
Folders: 0
(No malicious items detected)
 
Files: 0
(No malicious items detected)
 
Physical Sectors: 0
(No malicious items detected)
 
 
(end)

Emsisoft Emergency Kit - Version 9.0
Quarantine log
 
Date Source Event Detection
5/14/2015 4:56:36 PM Key: HKEY_LOCAL_MACHINE\SOFTWARE\CLASSES\WOW6432NODE\CLSID\{EF99BD32-C1FB-11D2-892F-0090271D4F88} Moved to quarantine Application.AdReg (A)
5/14/2015 4:56:36 PM Value: HKEY_LOCAL_MACHINE\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\POLICIES\EXPLORER -> NOFOLDEROPTIONS Moved to quarantine Setting.NoFolderOptions (A)
5/14/2015 4:56:36 PM Value: HKEY_LOCAL_MACHINE\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\POLICIES\EXPLORER -> NORUN Moved to quarantine Setting.NoRun (A)
5/14/2015 4:56:36 PM Value: HKEY_LOCAL_MACHINE\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\POLICIES\SYSTEM -> DISABLEREGISTRYTOOLS Moved to quarantine Setting.DisableRegistryTools (A)
5/14/2015 4:56:36 PM Value: HKEY_LOCAL_MACHINE\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\POLICIES\SYSTEM -> DISABLETASKMGR Moved to quarantine Setting.DisableTaskMgr (A)


#13 Sintharius

Sintharius

    Bleepin' Sniper


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Posted 15 May 2015 - 01:42 AM

Hi there,

Your version of Malwarebytes is outdated - the current version is 2.1.6.1022. Please perform a manual update (this will require a reboot) and then perform a Threat Scan again. Thank you :)

Regards,
Alex




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