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USB Drives Can't Be Renamed


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#1 BearPup

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Posted 14 May 2015 - 10:25 AM

Hello All,
When I insert a USB Flash Drive I normally see the device name show up in my file explorer (I use xplorer², but it happens with Windows File Explorer equally).

In the past, and despite naming the device through its Property's sheet, I'd occasionally get a flash drive without its user name, but with its Hardware ID, i.e., "Removable Disk (drv letter)". All I'd have to do is execute a "rename" command or rename it in its Property's sheet, and the device would keep its name in the future.

Recently, this has gotten much worse:
1. The external USB enclosed hard drive is now referred to as "Local Disk (drv letter)".
2. Only the Boot Drive (C:\) has retained its user name, so far.
3. No amount of renaming the drives, whether the external or any of my flash drives, results in the drive changing its designation back to the user-given name.
4. I've run SFC and on my main desktop computer the results are: found some corrupted files system, repair successful, while on the x60 ultrabook the results are: found some corrupted file system, but unable to correct them.
5. Following the 'unable to correct' system message, I did a complete uninstall and then using a good Refurbished System DVD, reformatted the hard drive and reinstalled Windows 7.

Prior to loading any programs I attempted to plug-in and then rename my local disk and a removable drive, both operations failed. In fact the only drive I can rename is my C:\ (boot drive), though when I look for the other drives at a 'system-level' they do retain their user-assigned name. Put another way, looking at the drives in partitioning software, drives show their user-assigned names.

I've done multiple re-boots (hard and cold) without any results, and all 3 of my computers have this problem: a Lenovo X60 12" ultrabook, a Lenovo R61i 14" notebook, and a custom built high performance Quad Core desktop. I've also run scans using FRST, JRT, and Sophos virus removable - all report I'm clear of any virus, Trojan, PUP, etc. . My biggest concern at this point is that there is some sort of hidden partition that intercepts drive-level commands and either ignores them or 'interprets' commands and that might change a legitimate command into a command that wipes out the drive or disk.

Feel free to ask questions if you need information that isn't here. Grateful for any ideas or suggestions.

Regards,
BearPup



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#2 hamluis

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Posted 14 May 2015 - 12:45 PM

For one system only...please do the following.

 

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis



#3 BearPup

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Posted 18 May 2015 - 11:40 PM

Thank you for responding. I'm currently on my way to bed, but will get you the information you're requesting tomorrow.

Thanks again.

 

Regards,

BearPup


Edited by BearPup, 18 May 2015 - 11:41 PM.


#4 hamluis

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Posted 19 May 2015 - 08:34 AM

No problem...I'm on no schedules of any sort :).

 

Louis



#5 BearPup

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Posted 26 July 2015 - 05:52 AM

Hello Louis,

My sincere apologies for the delay in responding, but it hasn't been wasted time. After chasing down some blind alleys, I finally found an answer on the Microsoft site. The bottom line from Microsoft is its a bad hard drive / bad hard drive controller, the only solution to which is a new hard drive. Since the computer most likely to be the source of the problem, my refurbished Lenovo x60, I contacted my supplier. Since the machine is still under their warranty, they are going to replace the hard drive, and I'm awaiting its arrival as I write this.

 

The other potential source comes from something their tech support guy told me:  as a refurbished computer, they needed to replace many of the old drivers with ones capable of running Windows 7. To do this they had to create 32 Bit drivers as 64 Bit drivers didn't work on that machine. I am skeptical of that as an answer, but if their drivers are stuck on 32 Bit drivers, I'm not sure what I can do. When I first got the computer and saw it was a 32 Bit system, I took a Microsoft Windows "For a Refurbished Computer" m1anufacturer's 64 Bit DVD and loaded that on to the computer. It certainly seemed to take - all programs, including dedicated 64 Bit applications, ran on it. And I would certainly think that if there were a real conflict, the computer wouldn't run at all.

 

I'd be interested in your take on their 'explanation'. Cause if true, then I'd have to go back and re-install every program I have and run it as a 32 Bit application, And BTW, they're also claiming that if I install Windows 10, I'd be in violation of their warranty with the same sort of 'Logic' that it changes the base drivers, which wouldn't be compatible with their 'custom drivers'. I simply responded with an "I understand" message and left it at that. Again, I'd be interested in your take on that response.

 

I appreciate your patience on this.

Regards,

BearPup



#6 hamluis

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Posted 26 July 2015 - 09:40 AM

I don't have a "take" on anything authorized representatives may have told you about your situation.

 

But...renaming a drive is normally done easily in Explorer mode...I've never even thought of going through Properties.

 

Louis






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