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How do I remove unwanted 'live' email program from windows 7


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#1 john landale

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Posted 14 May 2015 - 09:31 AM

How do I remove an unwanted 'Live' email program from my windows 7 computer.



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#2 Aura

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Posted 14 May 2015 - 09:42 AM

Hi john landale :)

Windows Live Mail is a component of Windows Live Essentials. In order to remove it, go in your Control Panel, under Uninstall a program and uninstall Windows Live Essentials. From there, it'll list you the components that are installed. Check Windows Live Mail and pursue with the uninstall, then it'll be gone.

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#3 john landale

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Posted 14 May 2015 - 10:03 AM

Hi Aura, Thank you for your help but I get as far as 'uninstall a program' then I can not get past that. There is no mention of 'uninstall windows live essentials' . I have checked the list several times and I cn not find that instruction.

John Landale



#4 Aura

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Posted 14 May 2015 - 10:06 AM

Here let's check if it's there.

3Al62Pm.pngMiniToolBox
  • Download MiniToolBox and move the executable file to your Desktop;
  • Execute MiniToolBox and check the following options:
    • List Installed Programs;
    • List Last 10 Event Viewer Errors;
      Yjt97o0.png
  • Once this is done, click on Go and wait for the scan to complete;
  • Once the scan is complete, a log will open. Please copy/paste the content of the output log in your next reply;

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Security Administrator | Sysnative Windows Update Senior Analyst | Malware Hunter | @SecurityAura
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#5 john landale

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Posted 14 May 2015 - 10:38 AM

Hi Aura,

Whllst I was waiting for your rely I was downloading Windows essentials, I followed your previous nstructions and it has now been removed.

I can not thank you enough for this information as I have been trying for days to remove this email program.

Thank you once again

John Landale.



#6 Aura

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Posted 14 May 2015 - 12:17 PM

No problem John, my pleasure :) Glad to know that you got it all worked out!

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