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I am Infected


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#1 chip707

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Posted 14 May 2015 - 08:52 AM

just want to know if my pc is infected thanks

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#2 nasdaq

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Posted 18 May 2015 - 10:03 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Remove these programs in bold using the Add/Remove Programs applet.

Catalina Savings Printer (HKLM-x32\...\{37331C16-3E97-4A20-80D8-BFB43AB0E2FB}) (Version: 1.0.0 - Catalina Marketing Corp) <==== ATTENTION
LibrarySystem (HKLM-x32\...\{12DA0E6F-5543-440C-BAA2-28BF01070AFA}{88c3b28}) (Version: - Software Publisher) <==== ATTENTION
Minecraft Packages (HKU\S-1-5-21-153199307-3603314437-2879538967-1000\...\Minecraft Packages) (Version: - ) <==== ATTENTION
===

Open notepad (Start =>All Programs => Accessories => Notepad). Please copy the entire contents of the code box below.


start

CreateRestorePoint:
CloseProcesses:

Winlogon\Notify\GoToAssist: C:\Program Files (x86)\Citrix\GoToAssist\514\G2AWinLogon_x64.dll [X]
HKU\S-1-5-21-153199307-3603314437-2879538967-1000\...409d6c4515e9\InprocServer32: [Default-shell32]  <==== ATTENTION!
Startup: C:\Users\aguirre\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Epson all-in-one Registration.lnk [2010-11-26]
ShortcutTarget: Epson all-in-one Registration.lnk -> D:\Common\EpsonReg\EpsonReg.exe (No File)
ShellIconOverlayIdentifiers: [00avast] -> {472083B0-C522-11CF-8763-00608CC02F24} =>  No File
CHR HKLM\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION
HKLM\SOFTWARE\Policies\Microsoft\Internet Explorer: Policy restriction <======= ATTENTION
HKU\S-1-5-21-153199307-3603314437-2879538967-1000\SOFTWARE\Policies\Microsoft\Internet Explorer: Policy restriction <======= ATTENTION
FF Plugin: @microsoft.com/GENUINE -> disabled No File
FF Plugin-x32: @microsoft.com/GENUINE -> disabled No File
FF Plugin HKU\S-1-5-21-153199307-3603314437-2879538967-1000: CouponNetwork.com/CMDUniversalCouponPrintActivator -> C:\Users\aguirre\AppData\Roaming\CATALI~1\NPBCSK~1.DLL [2013-06-07] (Catalina Marketing Corporation)
CHR Plugin: (Native Client) - C:\Program Files (x86)\Google\Chrome\Application\42.0.2311.135\ppGoogleNaClPluginChrome.dll No File
CHR Plugin: (Chrome PDF Viewer) - C:\Program Files (x86)\Google\Chrome\Application\42.0.2311.135\pdf.dll No File
CHR Plugin: (Shockwave Flash) - C:\Program Files (x86)\Google\Chrome\Application\42.0.2311.135\gcswf32.dll No File
CHR Plugin: (Shockwave Flash) - C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_2_202_228.dll No File
CHR Plugin: (Adobe Acrobat) - C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Browser\nppdf32.dll No File
CHR Plugin: (Java Deployment Toolkit 6.0.200.2) - C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll No File
CHR Plugin: (Google Update) - C:\Program Files (x86)\Google\Update\1.3.21.111\npGoogleUpdate3.dll No File
CHR Plugin: (Silverlight Plug-In) - c:\Program Files (x86)\Microsoft Silverlight\4.1.10111.0\npctrl.dll No File
CHR HKLM-x32\...\Chrome\Extension: [mkfokfffehpeedafpekjeddnmnjhmcmk] - C:\Program Files (x86)\Norton 360\Engine\20.4.0.40\Exts\Chrome.crx [Not Found]
S3 cpuz134; \??\C:\Users\aguirre\AppData\Local\Temp\cpuz134\cpuz134_x64.sys [X]
S3 MREMP50a64; \??\C:\PROGRA~1\COMMON~1\Motive\MREMP50a64.SYS [X]
S3 MREMPR5; \??\C:\PROGRA~1\COMMON~1\Motive\MREMPR5.SYS [X]
S3 MRENDIS5; \??\C:\PROGRA~1\COMMON~1\Motive\MRENDIS5.SYS [X]
S3 MRESP50a64; \??\C:\PROGRA~1\COMMON~1\Motive\MRESP50a64.SYS [X]
Task: {22A9D1D0-DF36-4DFD-A9F8-9F604C53A75B} - \LaunchSignup No Task File <==== ATTENTION
Task: {D9770B5F-EC6E-42CA-A89A-A51AEE32E788} - \gameo_update No Task File <==== ATTENTION
Task: {F06E1E3B-2489-4956-863E-74FA24EBE8B1} - \Right Backup_startup No Task File <==== ATTENTION
AlternateDataStreams: C:\ProgramData\TEMP:6DDED7D9
AlternateDataStreams: C:\ProgramData\TEMP:D346F792
End
Save the files as fixlist.txt in the same folder where the Farbar tool is running from.
The location is listed in the 3rd line of the Farbar log you have submitted.

Run FRST and click Fix only once and wait.

Restart the computer normally to reset the registry.

The tool will create a log (Fixlog.txt) please post it to your reply.
===

Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Click the Report button and the report will open in Notepad.
IMPORTANT
  • If you click the Clean button all items listed in the report will be removed.
If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Check off the element(s) you wish to keep.
  • Click on the Clean button follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleaner[Sn].txt (n is a number).
===


CHR dev: Chrome dev build detected! <======= ATTENTION

Your copy of Chrome has been compromised

Re-install Chrome

Unless you did this yourself, malware has changed your Chrome version into the Development Build. Among other things this allows malware to install any extension it wants.


Remove Chrome using the the instructions on this page.
https://support.google.com/chrome/answer/95319?hl=en

Before you do Export your Bookmarks
Chrome will export your bookmarks as a HTML file, which you can then import into another browser.

Re-install Chrome and the Bookmarks.

If you want to save all your settings refer to this page.
Follow the instructions before removing Chrome.
http://juan2geek.com/how-to-backup-and-restore-entire-google-chrome-setting/
<<<>>>

How is the computer running now?

#3 nasdaq

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Posted 23 May 2015 - 08:13 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.




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