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Windows update KB3046002


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5 replies to this topic

#1 streim

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Posted 13 May 2015 - 05:11 PM

Yesterday my windows updates for May were installed.  Everyone in the main forum for my internet security program all gave varied numbers of updates. Several with Windows 7 SP1 Home Edition as myself.  So I checked my list (22in all) and one of them failed.

When I attempted to download and install it from Microsoft it said my connection wasn't secure. 

The error details for the failed update is code 80080005.  Read the error information and it was't helpful.

 I've tried everything I know of.  I ran a diagnostic on windows updates and it showed 4 issues; but they were all fixed.

 

Any insight or help would be appreciated.

Thank you

Streim


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#2 InadequateInfirmity

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Posted 13 May 2015 - 05:38 PM

Hello, please have a look here. :)

http://windowsinstructed.com/windows-8-8-1-and-10-update-problems/



#3 Go The Power

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Posted 14 May 2015 - 04:17 AM

Hello

SFC /SCANNOW
  • Click on the Win7Orb_zps4dae3b32.jpg button. Inside the search box type in CMD
  • Right click on CMD => Choose Run as Administrator
  • Inside the Command Prompt windows copy and paste the following command SFC /SCANNOW
  • Please wait for this to Finish before continuing with the rest of the steps.
Convert CBS.log to CBS.txt
  • Click on the Win7Orb_zps4dae3b32.jpg button => Inside the search box copy and paste the following command:
    cmd /c copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
  • Press Enter
  • Once this has completed please go to your Desktop and you will find CBS.txt => Please upload CBS.txt to this thread
Please Note:: if the file is too big to upload to you next post please upload via Dropbox or One Drive

#4 streim

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Posted 14 May 2015 - 03:48 PM

Thank you for your help.  Here is the file.

https://onedrive.live.com/redir?resid=AE2D5C9B1D999459!111&authkey=!AEkRkuJ9vuKDWNA&ithint=folder%2c


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#5 streim

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Posted 20 May 2015 - 03:28 PM

Issue resolved!  Thanik you


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#6 InadequateInfirmity

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Posted 21 May 2015 - 04:14 PM

The link I provided helped?






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