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Transferring files from hard drive - please help!


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#1 lyssa615

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Posted 13 May 2015 - 02:55 PM

I am using a SATA to USB adapter to transfer files from my broken laptop to a working computer. I removed the hard drive, hooked everything up, and then during the transfer process, Windows was not responding. I closed everything out, restarted my computer, connected the adapter again (via USB) and now my computer is not recognizing it at all. When I plug it into the port, absolutely nothing happens. 

Any idea what the problem could be? It literally just worked. I really hope I can recover the files on my hard drive!



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#2 RolandJS

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Posted 13 May 2015 - 03:29 PM

What is the software being used?  Windows Explorer or something that came with the adaptor?


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#3 Kilroy

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Posted 13 May 2015 - 05:48 PM

Was the drive part of the problem on the old machine?  If so you might want to try getting smaller or more important files first.



#4 lyssa615

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Posted 13 May 2015 - 07:16 PM

I was using Windows Explorer. Not sure of the problem...I'm backing up my files and then sending the laptop to the manufacturer to be fixed




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