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Laptop sometimes running fine, sometimes running slow after boot up.


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9 replies to this topic

#1 Akruom

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Posted 13 May 2015 - 09:32 AM

Hello,

 

My problem is the following: after a boot up, my laptop can find itself in two states, seemingly at random.
- runs fine: the laptop runs as it always did, no slowdown or anything.
- runs slowly: as the name implies, every program runs slowly, from Firefox to video games (offline, so it's not just an internet connection issue).
As far as I can tell, which state the computer will settle in is set at boot up or wake up from hibernation mode. I've never seen my laptop go from "runs fine" to "runs slowly" while I was using it, even after running all day long. Same way, if it's in the "runs slowly" state it's noticeable as soon as I launch any program just after boot up, and it doesn't get better or worse after using it all day .

Another symptom I noticed recently is that as soon as I launch a game while in the "runs fine" state, I can hear both the CPU fan (shortly) and GPU fan (continuously) kick up a few gears, which I take to mean both CPU and GPU are put to use. This has always been the laptop's behaviour, even before this problem appeared. However, when playing a game while in the "runs slowly" state, the CPU fan will remain quiet and the GPU fan will only go a bit faster from time to time before returning to quiet speed. It seems as if the whole computer gets lazy and don't want to put any effort.

I first took notice of this whole behaviour around the end of March/beginning of April of this year, though in retrospect the "runs slowly" state may have shown up once or twice the months before that, but I didn't recognise it as such. Lately, it's much more frequent to be in the "runs slowly" state than the other. I can't really say it's been degrading over time either: it was 50/50 around the time it first appeared, then all was good for 2-3 weeks, and it's been at its worse these last two weeks.

So far, here are the things I tested.
I don't remember installing or uninstalling anything back when it first appeared, except for software updates, and I didn't install any new driver or hardware either. I've tried to rollback the few Windows updates from that period thinking they may be the cause (those were updates for upgrading to Windows 8 or 10, KB2952664 and KB3035583 I think), but it made no difference. I did some clean up of unused programs or other assorted bloatware since then, to no effect. The whole fan thing made me think of a GPU problem, but switching to the integrated graphic card once again made no difference on which state the computer settles in. Checking the processes/services in the task manager gave me no clue either. No processes or services are running in one state but not the other. There's no noticeable difference in CPU or memory usage between the two states. For reference, according to the task manager we're talking roughly 10% CPU usage and around 2.5GB (out of 8GB) memory usage with my usual programs running in the background.

I've reached the limit of what I can troubleshoot by myself at this point.
Do these symptoms look like faulty or aging hardware? Or perhaps a process or service responsible for the allocation of ressources sometimes fail to start, maybe because an update broke it? Or maybe there's conflict between two programs? Or did I merely catch a malware?

 

For information, here are my laptop's specifications: http://speccy.piriform.com/results/l0RL7uCHpkk77ReXA6w8lKr
I also have a dual boot with Ubuntu which I haven't launched in years, so it's not high on my list of culprits (it's installed on partition 3 on the hard drive).

 

And that took a lot longer to explain than I anticipated. Anyway, any help would be appreciated.

Regards.



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#2 hamluis

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Posted 13 May 2015 - 01:28 PM

Thanks for the Speccy link :).

 

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Louis



#3 Akruom

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Posted 13 May 2015 - 03:00 PM

Here it is, but some error message are going to be in French. I can translate if necessary.

And as a problem never comes alone, the latest batch of windows updates came with a problem of its own when rebooting earlier today (best I could tell, the GPU was not recognised anymore by the computer after rebooting). I did a restore system to just before installing the updates, but the speccy link was done with those updates installed. So if a more correct one is needed, just let me know.

But one problem at a time.

 

 

 

MiniToolBox by Farbar  Version: 11-05-2015 01
Ran by MourkaBis (administrator) on 13-05-2015 at 21:44:22
Running from "C:\Users\MourkaBis\Desktop"
Microsoft Windows 7 Édition Familiale Premium  Service Pack 1 (X64)
Model: M17xR3 Manufacturer: Alienware
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (05/13/2015 08:17:34 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (05/13/2015 08:17:07 PM) (Source: Desktop Window Manager) (User: )
Description: Le Gestionnaire de fenêtrage a rencontré une erreur irrécupérable (0x88980406).

Error: (05/13/2015 08:09:54 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (05/13/2015 08:01:45 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (05/13/2015 03:04:51 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (05/13/2015 01:43:27 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (05/13/2015 01:36:55 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (05/13/2015 01:25:43 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (05/13/2015 01:10:56 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (05/13/2015 01:06:10 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003


System errors:
=============
Error: (05/13/2015 08:38:13 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: AUTORITE NT)
Description: Échec de l’installation : l’installation de la mise à jour suivante a échoue avec l’erreur 0x80070643 : Mise à jour des définitions pour Microsoft Security Essentials – KB2310138 (Définition 1.197.2350.0).

Error: (05/13/2015 08:36:05 PM) (Source: Microsoft Antimalware) (User: )
Description: %AUTORITE NT60 a rencontré une erreur lors de la tentative de mise à jour des signatures.
    Nouvelle version des signatures :
    Version précédente des signatures : 1.197.2350.0
    Source de la mise à jour : %AUTORITE NT59
    Étape de la mise à jour : 4.7.0205.00
    Chemin d'accès source : 4.7.0205.01
    Type de signature : %AUTORITE NT602
    Type de la mise à jour : %AUTORITE NT604
    Utilisateur : AUTORITE NT\Système
    Version actuelle du moteur : %AUTORITE NT605
    Version précédente du moteur : %AUTORITE NT606
    Code d'erreur : %AUTORITE NT607
    Description de l'erreur : %AUTORITE NT608

Error: (05/13/2015 08:35:57 PM) (Source: Microsoft Antimalware) (User: )
Description: %AUTORITE NT60 a rencontré une erreur lors de la tentative de mise à jour du moteur.
    Nouvelle version du moteur :
    Version précédente du moteur : 2.1.11502.0
    Type de moteur : %AUTORITE NT604
    Utilisateur : AUTORITE NT\Système
    Code d'erreur : %AUTORITE NT601
    Description de l'erreur : %AUTORITE NT602

Error: (05/13/2015 08:35:57 PM) (Source: Microsoft Antimalware) (User: )
Description: %AUTORITE NT60 a rencontré une erreur lors de la tentative de mise à jour des signatures.
    Nouvelle version des signatures :
    Version précédente des signatures : 114.3.0.0
    Source de la mise à jour : %AUTORITE NT15
    Étape de la mise à jour : 4.7.0205.00
    Chemin d'accès source : 4.7.0205.01
    Type de signature : %AUTORITE NT602
    Type de la mise à jour : %AUTORITE NT604
    Utilisateur : AUTORITE NT\Système
    Version actuelle du moteur : %AUTORITE NT605
    Version précédente du moteur : %AUTORITE NT606
    Code d'erreur : %AUTORITE NT607
    Description de l'erreur : %AUTORITE NT608

Error: (05/13/2015 08:16:35 PM) (Source: Microsoft Antimalware) (User: )
Description: %60 a rencontré une erreur lors de la tentative de chargement des signatures et va essayer de revenir à un jeu de signatures correct.
    Signatures essayées : %24
    Code d'erreur : 0x80070002
    Description de l'erreur : Le fichier spécifié est introuvable.
    Version des signatures : 0.0.0.0;0.0.0.0
    Version du moteur : %600

Error: (05/13/2015 02:07:26 PM) (Source: Microsoft Antimalware) (User: )
Description: %AUTORITE NT60 a rencontré une erreur lors de la tentative de mise à jour des signatures.
    Nouvelle version des signatures :
    Version précédente des signatures : 1.197.2102.0
    Source de la mise à jour : %AUTORITE NT59
    Étape de la mise à jour : 4.7.0205.00
    Chemin d'accès source : 4.7.0205.01
    Type de signature : %AUTORITE NT602
    Type de la mise à jour : %AUTORITE NT604
    Utilisateur : AUTORITE NT\Système
    Version actuelle du moteur : %AUTORITE NT605
    Version précédente du moteur : %AUTORITE NT606
    Code d'erreur : %AUTORITE NT607
    Description de l'erreur : %AUTORITE NT608

Error: (05/13/2015 02:07:26 PM) (Source: Microsoft Antimalware) (User: )
Description: %AUTORITE NT60 a rencontré une erreur lors de la tentative de mise à jour des signatures.
    Nouvelle version des signatures :
    Version précédente des signatures : 1.197.2102.0
    Source de la mise à jour : %AUTORITE NT59
    Étape de la mise à jour : 4.7.0205.00
    Chemin d'accès source : 4.7.0205.01
    Type de signature : %AUTORITE NT602
    Type de la mise à jour : %AUTORITE NT604
    Utilisateur : AUTORITE NT\Système
    Version actuelle du moteur : %AUTORITE NT605
    Version précédente du moteur : %AUTORITE NT606
    Code d'erreur : %AUTORITE NT607
    Description de l'erreur : %AUTORITE NT608

Error: (05/13/2015 02:07:26 PM) (Source: Microsoft Antimalware) (User: )
Description: %AUTORITE NT60 a rencontré une erreur lors de la tentative de mise à jour des signatures.
    Nouvelle version des signatures :
    Version précédente des signatures : 1.197.2102.0
    Source de la mise à jour : %AUTORITE NT59
    Étape de la mise à jour : 4.7.0205.00
    Chemin d'accès source : 4.7.0205.01
    Type de signature : %AUTORITE NT602
    Type de la mise à jour : %AUTORITE NT604
    Utilisateur : AUTORITE NT\Système
    Version actuelle du moteur : %AUTORITE NT605
    Version précédente du moteur : %AUTORITE NT606
    Code d'erreur : %AUTORITE NT607
    Description de l'erreur : %AUTORITE NT608

Error: (05/13/2015 01:53:01 PM) (Source: Service Control Manager) (User: )
Description: L’appel ScRegSetValueExW a échoué pour FailureCommand avec l’erreur :
%%5

Error: (05/13/2015 01:52:58 PM) (Source: Service Control Manager) (User: )
Description: L’appel ScRegSetValueExW a échoué pour Start avec l’erreur :
%%5


Microsoft Office Sessions:
=========================
Error: (05/13/2015 08:17:34 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (05/13/2015 08:17:07 PM) (Source: Desktop Window Manager)(User: )
Description: 0x88980406

Error: (05/13/2015 08:09:54 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (05/13/2015 08:01:45 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (05/13/2015 03:04:51 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (05/13/2015 01:43:27 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (05/13/2015 01:36:55 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (05/13/2015 01:25:43 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (05/13/2015 01:10:56 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (05/13/2015 01:06:10 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003


CodeIntegrity Errors:
===================================
  Date: 2015-05-13 20:09:14.592
  Description: Windows ne peut pas vérifier l’intégrité d’image du fichier \Device\HarddiskVolume3\Windows\System32\drivers\IntcDAud.sys, car le fichier à hacher est introuvable sur le système. Une modification matérielle ou logicielle récente a peut-être installé un fichier incorrectement signé ou endommagé ou il s’agit éventuellement d’un logiciel malveillant d’une source inconnue.

  Date: 2015-05-13 20:09:14.421
  Description: Windows ne peut pas vérifier l’intégrité d’image du fichier \Device\HarddiskVolume3\Windows\System32\drivers\IntcDAud.sys, car le fichier à hacher est introuvable sur le système. Une modification matérielle ou logicielle récente a peut-être installé un fichier incorrectement signé ou endommagé ou il s’agit éventuellement d’un logiciel malveillant d’une source inconnue.

  Date: 2015-05-13 20:09:14.171
  Description: Windows ne peut pas vérifier l’intégrité d’image du fichier \Device\HarddiskVolume3\Windows\System32\drivers\AtihdW76.sys, car le fichier à hacher est introuvable sur le système. Une modification matérielle ou logicielle récente a peut-être installé un fichier incorrectement signé ou endommagé ou il s’agit éventuellement d’un logiciel malveillant d’une source inconnue.

  Date: 2015-05-13 20:09:14.000
  Description: Windows ne peut pas vérifier l’intégrité d’image du fichier \Device\HarddiskVolume3\Windows\System32\drivers\AtihdW76.sys, car le fichier à hacher est introuvable sur le système. Une modification matérielle ou logicielle récente a peut-être installé un fichier incorrectement signé ou endommagé ou il s’agit éventuellement d’un logiciel malveillant d’une source inconnue.

  Date: 2015-05-13 20:09:11.020
  Description: Windows ne peut pas vérifier l’intégrité d’image du fichier \Device\HarddiskVolume3\Windows\System32\drivers\atikmpag.sys, car le fichier à hacher est introuvable sur le système. Une modification matérielle ou logicielle récente a peut-être installé un fichier incorrectement signé ou endommagé ou il s’agit éventuellement d’un logiciel malveillant d’une source inconnue.

  Date: 2015-05-13 20:09:10.848
  Description: Windows ne peut pas vérifier l’intégrité d’image du fichier \Device\HarddiskVolume3\Windows\System32\drivers\atikmpag.sys, car le fichier à hacher est introuvable sur le système. Une modification matérielle ou logicielle récente a peut-être installé un fichier incorrectement signé ou endommagé ou il s’agit éventuellement d’un logiciel malveillant d’une source inconnue.

  Date: 2015-05-13 20:09:10.646
  Description: Windows ne peut pas vérifier l’intégrité d’image du fichier \Device\HarddiskVolume3\Windows\System32\drivers\atikmpag.sys, car le fichier à hacher est introuvable sur le système. Une modification matérielle ou logicielle récente a peut-être installé un fichier incorrectement signé ou endommagé ou il s’agit éventuellement d’un logiciel malveillant d’une source inconnue.

  Date: 2015-05-13 20:09:10.474
  Description: Windows ne peut pas vérifier l’intégrité d’image du fichier \Device\HarddiskVolume3\Windows\System32\drivers\atikmpag.sys, car le fichier à hacher est introuvable sur le système. Une modification matérielle ou logicielle récente a peut-être installé un fichier incorrectement signé ou endommagé ou il s’agit éventuellement d’un logiciel malveillant d’une source inconnue.

  Date: 2015-05-13 20:01:20.796
  Description: Windows ne peut pas vérifier l’intégrité d’image du fichier \Device\HarddiskVolume3\Windows\System32\drivers\IntcDAud.sys, car le fichier à hacher est introuvable sur le système. Une modification matérielle ou logicielle récente a peut-être installé un fichier incorrectement signé ou endommagé ou il s’agit éventuellement d’un logiciel malveillant d’une source inconnue.

  Date: 2015-05-13 20:01:20.750
  Description: Windows ne peut pas vérifier l’intégrité d’image du fichier \Device\HarddiskVolume3\Windows\System32\drivers\IntcDAud.sys, car le fichier à hacher est introuvable sur le système. Une modification matérielle ou logicielle récente a peut-être installé un fichier incorrectement signé ou endommagé ou il s’agit éventuellement d’un logiciel malveillant d’une source inconnue.


=========================== Installed Programs ============================
7-Zip 9.20 (x64 edition) (HKLM\...\{23170F69-40C1-2702-0920-000001000000}) (Version: 9.20.00.0 - Igor Pavlov)
Adobe Flash Player 17 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 17.0.0.169 - Adobe Systems Incorporated)
Adobe Flash Player 17 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 17.0.0.169 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.11) - Français (HKLM-x32\...\{AC76BA86-7AD7-1036-7B44-AB0000000001}) (Version: 11.0.11 - Adobe Systems Incorporated)
Adobe Shockwave Player 11.6 (HKLM-x32\...\Adobe Shockwave Player) (Version: 11.6.3.633 - Adobe Systems, Inc.)
Advanced Audio FX Engine (HKLM-x32\...\Advanced Audio FX Engine) (Version: 1.12.05 - Creative Technology Ltd)
Alienware M17x Manual (HKLM\...\{A140A094-942E-4F76-B8F4-850EC146170F}) (Version: 1.0.0.1 - Alienware Corp.) Hidden
Alienware M17x Manual (HKLM-x32\...\InstallShield_{A140A094-942E-4F76-B8F4-850EC146170F}) (Version: 1.0.0.1 - Alienware Corp.)
Alienware On-Screen Display (HKLM-x32\...\{0D69462F-99CC-4F8D-942E-666E21CE59F8}) (Version: 0.31.0.14C - ) Hidden
Alienware On-Screen Display (HKLM-x32\...\InstallShield_{0D69462F-99CC-4F8D-942E-666E21CE59F8}) (Version: 0.31.0.14C - )
Amazon Kindle (HKCU\...\Amazon Kindle) (Version:  - Amazon)
AMD Catalyst Install Manager (HKLM\...\{F2A7CE36-57BF-5C86-952D-90DBF3746D82}) (Version: 8.0.916.0 - Advanced Micro Devices, Inc.)
CanoScan LiDE 110 Scanner Driver (HKLM\...\{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_cnq2414) (Version:  - )
CCleaner (HKLM\...\CCleaner) (Version: 4.15 - Piriform)
Command Center (HKLM\...\{1032900F-4BC2-4E9F-BAE3-93A7FDDA0EEF}) (Version: 2.6.2.0 - Alienware Corp.) Hidden
Command Center (HKLM-x32\...\InstallShield_{1032900F-4BC2-4E9F-BAE3-93A7FDDA0EEF}) (Version: 2.6.2.0 - Alienware Corp.)
CyberLink PowerDVD 9.6 (HKLM-x32\...\InstallShield_{A8516AC9-AAF1-47F9-9766-03E2D4CDBCF8}) (Version: 9.6.1.3522 - CyberLink Corp.)
D3DX10 (HKLM-x32\...\{E09C4DB7-630C-4F06-A631-8EA7239923AF}) (Version: 15.4.2368.0902 - Microsoft) Hidden
DirectX 9 Runtime (HKLM-x32\...\{AF9E97C1-7431-426D-A8D5-ABE40995C0B1}) (Version: 1.00.0000 - Sonic Solutions) Hidden
Dragon Age™: Inquisition (HKLM-x32\...\{DC4C36DC-4E5B-4262-B0C7-157DF534B969}) (Version: 1.0.0.8 - Electronic Arts)
EasyBCD 2.1.2 (HKLM-x32\...\EasyBCD) (Version: 2.1.2 - NeoSmart Technologies)
EMSC (HKLM-x32\...\{FEF06E73-A519-4510-8CF3-B66041B91D8A}) (Version: 0.0.0.22C - Compal Electronics, Inc.) Hidden
Galerie de photos (HKLM-x32\...\{439B34FF-F74E-4807-B5E2-4B758551DA6B}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
GIMP 2.6.11 (HKLM-x32\...\WinGimp-2.0_is1) (Version: 2.6.11 - The GIMP Team)
IDT Audio (HKLM-x32\...\{E3A5A8AB-58F6-45FF-AFCB-C9AE18C05001}) (Version: 1.0.6330.0 - IDT)
Integrated Webcam Live! Central (HKLM-x32\...\Integrated Webcam Live! Central) (Version: 2.00.44 - Creative Technology Ltd)
Intel® Display Audio Driver (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 6.14.00.3097 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM-x32\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 10.0.0.1046 - Intel Corporation)
Java 8 Update 31 (64-bit) (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F86418031F0}) (Version: 8.0.310 - Oracle Corporation)
Java 8 Update 31 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218031F0}) (Version: 8.0.310 - Oracle Corporation)
LibreOffice 4.2.8.2 (HKLM-x32\...\{2D3234B2-FC7B-41CD-9FC8-4F9C2C20C131}) (Version: 4.2.8.2 - The Document Foundation)
Malwarebytes Anti-Malware version 2.0.4.1028 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.4.1028 - Malwarebytes Corporation)
Microsoft .NET Framework 4.5.2 (Français) (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1036) (Version: 4.5.51209 - Microsoft Corporation)
Microsoft .NET Framework 4.5.2 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.51209 - Microsoft Corporation)
Microsoft Security Essentials (HKLM\...\Microsoft Security Client) (Version: 4.7.205.0 - Microsoft Corporation)
Microsoft SQL Server 2005 (HKLM-x32\...\Microsoft SQL Server 2005) (Version:  - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft SQL Server Native Client (HKLM\...\{9ACF3FDB-C8E6-444C-8C64-13A221F7BFFD}) (Version: 9.00.5000.00 - Microsoft Corporation)
Microsoft SQL Server Setup Support Files (English) (HKLM-x32\...\{53F5C3EE-05ED-4830-994B-50B2F0D50FCE}) (Version: 9.00.5000.00 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 (HKLM-x32\...\{050d4fc8-5d48-4b8f-8972-47c82c46020f}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 (HKLM-x32\...\{f65db027-aff3-4070-886a-0d87064aabb1}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Windows Application Compatibility Database (HKLM\...\{deb7008b-681e-4a4a-8aae-cc833e8216ce}.sdb) (Version:  - )
MotioninJoy Gamepad tool 0.7.1001 (HKLM\...\{330DAC67-5B62-452A-A0E4-6B4A5923940F}_is1) (Version: 0.7.1001 - www.motioninjoy.com)
Movie Maker (HKLM-x32\...\{21764A96-6748-4B83-89E7-7A5063BF156C}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Movie Maker (HKLM-x32\...\{DD67BE4B-7E62-4215-AFA3-F123A800A389}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Mozilla Firefox 37.0.2 (x86 fr) (HKLM-x32\...\Mozilla Firefox 37.0.2 (x86 fr)) (Version: 37.0.2 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 29.0 - Mozilla)
Mozilla Thunderbird 16.0.1 (x86 fr) (HKLM-x32\...\Mozilla Thunderbird 16.0.1 (x86 fr)) (Version: 16.0.1 - Mozilla)
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
Nexus Mod Manager (HKLM\...\6af12c54-643b-4752-87d0-8335503010de_is1) (Version: 0.53.7 - Black Tree Gaming)
Notepad++ (HKLM-x32\...\Notepad++) (Version: 5.9.8 - )
NVIDIA PhysX (HKLM-x32\...\{64467D47-FFE4-4FBC-ABBA-A0DB829A17EB}) (Version: 9.12.0613 - NVIDIA Corporation)
Oblivion - Construction Set (HKLM-x32\...\{23D683DD-93C6-48E6-B84E-78B57778F126}) (Version: 1.00.0000 - Bethesda Softworks)
Origin (HKLM-x32\...\Origin) (Version: 8.5.0.4554 - Electronic Arts, Inc.)
PhotoShowExpress (HKLM-x32\...\{3250260C-7A95-4632-893B-89657EB5545B}) (Version: 2.0.063 - Sonic Solutions) Hidden
PX Profile Update (HKLM-x32\...\{71F0C2D5-B790-D675-9108-743558AEEFB5}) (Version: 1.00.1. - AMD) Hidden
PX Profile Update (HKLM-x32\...\{A0E946D4-08D7-1944-CFCB-078D5F67B75D}) (Version: 1.00.1. - AMD) Hidden
Python 2.7.6 (64-bit) (HKLM\...\{C3CC4DF5-39A5-4027-B136-2B3E1F5AB6E3}) (Version: 2.7.6150 - Python Software Foundation)
RBVirtualFolder64Inst (HKLM\...\{9D6DFAD6-09E5-445E-A4B5-A388FEEBD90D}) (Version: 1.00.0000 - Roxio, Inc.) Hidden
Roxio Creator Starter (HKLM-x32\...\{6F0BBEFE-BE1C-419B-BA1F-D36C9E7915BC}) (Version: 12.1.77.0 - Roxio)
Roxio File Backup (HKLM\...\{60B2315F-680F-4EB3-B8DD-CCDC86A7CCAB}) (Version: 1.3.2 - Roxio) Hidden
Seasons Of The Wolf version 1.0.5 (HKLM-x32\...\Seasons Of The Wolf_is1) (Version: 1.0.5 - Winter Wolves)
Sonic CinePlayer Decoder Pack (HKLM-x32\...\{9A00EC4E-27E1-42C4-98DD-662F32AC8870}) (Version: 4.3.0 - Sonic Solutions) Hidden
Speccy (HKLM\...\Speccy) (Version: 1.28 - Piriform)
Steam (HKLM-x32\...\{048298C9-A4D3-490B-9FF9-AB023A9238F3}) (Version: 1.0.0.0 - Valve Corporation)
swMSM (HKLM-x32\...\{612C34C7-5E90-47D8-9B5C-0F717DD82726}) (Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 15.1.19.0 - Synaptics Incorporated)
The Elder Scrolls IV: Oblivion  (HKLM-x32\...\Steam App 22330) (Version:  - Bethesda Game Studios)
VLC media player (HKLM-x32\...\VLC media player) (Version: 2.2.1 - VideoLAN)
Wasteland 2 (HKLM-x32\...\Steam App 240760) (Version:  - inXile Entertainment)
Windows Live (HKLM-x32\...\WinLiveSuite) (Version: 16.4.3528.0331 - Microsoft Corporation)

========================= Memory info: ===================================
Percentage of memory in use: 29%
Total physical RAM: 8139.82 MB
Available physical RAM: 5726.68 MB
Total Pagefile: 16277.84 MB
Available Pagefile: 13927.77 MB
Total Virtual: 4095.88 MB
Available Virtual: 3983.78 MB

========================= Partitions: =====================================
1 Drive c: (OS) (Fixed) (Total:391.09 GB) (Free:197.2 GB) NTFS

========================= Users: ========================================
comptes d'utilisateurs de \\PORTABLE

Administrateur           Invit‚                   MourkaBis                
La commande s'est termin‚e correctement.

**** End of log ****


Edited by hamluis, 13 May 2015 - 06:59 PM.


#4 hamluis

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Posted 13 May 2015 - 07:19 PM

Windows can not verify the integrity of the image file \ Device \ HarddiskVolume3 \ Windows \ System32 \ drivers \ IntcDAud.sys because the file is not found on chopping system. A recent hardware or software change might have installed a file signed incorrectly or damaged, or it is possibly malicious software from an unknown source.

 

See http://answers.microsoft.com/en-us/windows/forum/windows_8-system/intcdaudsys-failure/b15f4f64-48c1-4e59-acb8-28b438b3efaa .

 

PX Profile Update (HKLM-x32)

 

I don't see where this item...has any connection with AMD, in spite of that being asserted.  It seems to related to AMD video drivers but I won't swear that's the case.

 

Where are you downloading drivers from?

 

Louis



#5 Akruom

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Posted 14 May 2015 - 04:32 AM

About AMD drivers, they have been a problem for me as well, which I didn't think was related to the current one since the last time I've tried messing with drivers was a few months before my current problem showed up.

It all started when a game told me I needed to upgrade my GPU drivers to get it working. The latest driver proposed by Dell was not enough, so I tried getting the latest driver from AMD using their autodetect and install tool. It gave me the "amd catalyst omega 14.12 without dotnet45 win7 64bit". Installing it resulted in the computer not recognising the GPU anymore - as far as I can tell, the same problem I got with yesterday's Windows updates.

 

At the time, I suspected it might have not worked because I didn't have the latest Intel driver to go with it, so I tried that next. The Intel Driver Update Utility told me that it couldn't detect my current drivers since it was custom-made by the manufacturer (Dell) and that while it was possible an Intel driver could work, it still advised me to check with my manufacturer first. However the latest driver proposed by Dell didn't work any better, and I didn't wish to try my luck with the latest Intel driver.

I don't remember exactly how I got it to work in the end, but I think I ended up installing the 14.9 version of the AMD driver, which I got from somewhere else (techpowerup, I think) since I couldn't find it on AMD's website. It also made it so that the AMD Catalyst Control Center (or whatever it's called now) wasn't working anymore. It was probably more a duct-tape fix that something to hold in the long-term, considering yesterday's updates broke it.

So it seems my current problem is all driver related. I've just re-run the Intel Driver Update Utility right now, and while it still tells me to see Dell for graphics driver, it does propose me a chipset driver this time. So far, I'm guessing my best course of action would be:
- Uninstall every AMD driver.
- Install the latest Intel drivers from Intel: the one Intel proposes for the chipset and this one for the graphics https://downloadcenter.intel.com/download/24696/Intel-HD-Graphics-Driver-for-Windows-7-8-8-1-64-bit
- Install the latest AMD driver from AMD: http://support.amd.com/en-us/download/mobile?os=Windows%207%20-%2064
Am I correct?

 

Regards.



#6 hamluis

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Posted 14 May 2015 - 11:25 AM

I can't say...your situation sounds to me as if it is all screwed up.  I've not had an Intel system since 1998 and that was also the last OEM system I purchased.

 

My system is very simple:

  1.  Install the chipset drivers that come with the motherboard which I have purchased.  I do not buy OEM systems (HP, Dell, et alia) as a rule, I prefer to build/assemble my own.

  2,  Install all other drivers on the motherboard CD.  I find that onboard video is fine for what I do on any system, so I don't complicate matters with physical graphics cards.

 

I would uninstall all drivers currently installed, trying to get back to ground zero...then install from either the motherboard CD, the OEM website, or the individual component-maker's website...with the last being an option only if drivers cannot be found on MB disk or at the OEM system manufacturer's website.

 

FWIW:

Remove Unused Drivers and Devices - http://www.windowsnetworking.com/kbase/WindowsTips/WindowsXP/UserTips/TroubleShooting/RemoveUnusedDriversandDevices.html

 

Remove Unused Drivers - http://www.techrepublic.com/article/removing-unused-device-drivers-from-windows-xp-machines/

 

Louis


Edited by hamluis, 15 May 2015 - 12:33 PM.


#7 Akruom

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Posted 15 May 2015 - 07:41 AM

All right, I did some drivers clean up and I'm now using the drivers provided by Dell. The AMD Catalyst Control Center is back and running and the May 13th Windows updates are installed without disabling my GPU. I've even recovered functionalities that I'd lost after I first started messing with the drivers (such as being able to switch graphics while other programs are running in the background). The "Windows can not verify the integrity of the image file \Device\HarddiskVolume3\Windows\System32\drivers\...." errors haven't shown up these last few boot up either.

However, I haven't apparently cleaned up well enough, as I'm still left with two PX Profile Update (which I guess is indeed related to the AMD drivers). Looking up their respective keys in the registry,
- One of them shows up only once in HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\. It's installation dates back to when I first bought the computer.
- The other shows up in several places, and its installation dates back to yesterday when I updated the drivers.
I'm going to start looking into how completely remove the older one (and removing and re-installing the more recent one if necessary).

 

Regards,

 

P.S.: the techrepublic link seems to be down.

 

 

EDIT: I've just randomly found another possible culprit.
While unplugging and replugging the AC charger, my computer gave me a message that it didn't recognised my AC charger anymore (for information, I've never changed it). Sure enough, checking the BIOS informed me that my laptop didn't recognized the AC charger plugged-in, that the battery would not charge (verified) and that it would adapt the system performances to this undetermined AC charger (which I assume means decrease them). From a cursory google search, it seems to not be an uncommon problem, show up intermittently, and sometimes settle in. That erratic behavior looks a lot like my random "sometimes fine, sometimes slow" problem.
 


Edited by Akruom, 15 May 2015 - 11:26 AM.


#8 hamluis

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Posted 15 May 2015 - 12:38 PM

You've been busy :), much to your credit.  I'm glad that some things have improved.

 

While learning that the Tech Republic link only deals with XP (which may explain its failure to resolve, but I changed it to the newer link), I came across a program that you may find interesting:  DriverView .

 

For assistance with the charger issue/question...you may want to post in the BC Internal Hardware Forum.

 

Louis



#9 Akruom

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Posted 15 May 2015 - 02:31 PM

Looking further into it, it seems 'original AC adapter not being recognised anymore leading to severely reduced performance' is a very common problem with my type of computer and Dell in general. I guess that makes it an hardware issue then.

 

EDIT: That was it.
There was enough information about this problem floating on the net, so no need to start a new thread in the hardware section. It's fixed for now, though I'll probably have to buy a new adapter in the long term. At least I ended up with cleaner drivers as a bonus.

 

Regards.


Edited by Akruom, 15 May 2015 - 02:57 PM.


#10 hamluis

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Posted 15 May 2015 - 03:25 PM

Happy computing :).

 

Louis






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