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Avoiding Maximum Defers when sending bulk emails

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#1 bdpoop


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Posted 13 May 2015 - 03:26 AM

One of my clients is a registered charity working in a rural area.  Their provider is Zen Internet and they have a policy of allowing just 5 bounce backs for users within an hour to deter spamming.


Their address book is quite large and despite attempting to clean up their address book everytime they send out a bulk email they get blocked by zen with the following message. 


"Domain xxxxxxx.org has exceeded the max defers and failures per hour (5/5

(71%)) allowed. Message discarded."


A limit of 5 is very low but thats Zens policy and I an see why providers are starting to do this.  Apart from constantly validating addresses which is difficult is there another way around this?  Zen mentioned Mail Chimp but I have no idea how this works and their website doesnt really tell you much.  I also wondered if it would be possible to set up a Gmail account with an alias to the main sender at my client just for sending out these emails.


As said its a charity not a buiness working with people across a wide rural community.


Any ideas?



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