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can't get past Win7 screen...WOW virus??


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8 replies to this topic

#1 jimvt

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Posted 12 May 2015 - 05:50 PM

All of a sudden I can't get past the Win7 opening screen on another computer.

 

I thought I saw a WOW search window at one point but not sure.

 

Anyhow, I'm dead in the water.

 

Any help appreciated.


Edited by hamluis, 12 May 2015 - 07:18 PM.
Moved from Win 7 to Am I Infected - Hamluis.


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#2 TechnicianOnline

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Posted 12 May 2015 - 06:23 PM

Hey Jimvt,

 

What happened previously to this that you believe caused it? Windows Updates?

 

When you start the Computer, the Windows logo shows and then directs you to the login prompt.

 

Did you make it this far or are you getting stuck at the Windows logo?

 

Let me know, thanks!


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#3 jimvt

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Posted 12 May 2015 - 08:28 PM

Yes...stuck at Win7 first screen...I thought I saw some WOW item in the search bar and regedit deleted it.

After that the W7screen is allI get...ditto in safe mode.  I'm using Mozz F/F.



#4 jimvt

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Posted 13 May 2015 - 07:56 AM

Thanks for the response, BDR.

 

Unfortunatly I cannot get paste the first W& screen.  It keeps blinking but no further access.



#5 JohnC_21

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Posted 13 May 2015 - 08:42 AM

You said "I thought I saw some WOW item in the search bar and regedit deleted it" 

 

Do you mean you ran regedit and then deleted a key in the registry as regedit will not do that automatically.

 

Tap F8 at boot. At the Advanced Options menu select "Repair Computer". Do a System Restore to a date before the problem.

 

geier4_fig01.jpggeier4_fig02.jpg

 

 



#6 jimvt

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Posted 13 May 2015 - 11:22 AM

Yo, John......thanks a bunch...I had forgotten about that simple fix....them when I got the Sys Rec screen....I FORGOT MY OLD P/W!!!!!

 

Finally dug it up and put it where I cab find it again.

 

Thanks again,

 

JimVT



#7 JohnC_21

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Posted 13 May 2015 - 11:43 AM

So you can now boot normally? Do you still have the WOW issue?



#8 jimvt

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Posted 13 May 2015 - 01:04 PM

Yup boots ok...I'm not inclined to go chasing WOW again.   What is it.  MABM didn't find it?



#9 JohnC_21

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Posted 13 May 2015 - 01:27 PM

It's considered a PUP. Potentially Unwanted Program. If it pops up when browsing scan the computer with Adwcleaner.






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