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Ads by Shoppi? Cheap4all?


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14 replies to this topic

#1 owd66

owd66

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Posted 12 May 2015 - 04:05 PM

I am getting Pop-up ads for what appears to be "Ads by Shoppi" & "Ads by Cheap4all" as well as pop-up video product ads.   Internet search results lead to some variation of PC  fixing tool (computerlivehelp.co) or warnings to call to an 855-xxx-xxxx number to disable the pop up ads.

 

Please advise as how I should proceed to correct the issue.



BC AdBot (Login to Remove)

 


#2 Sintharius

Sintharius

    Bleepin' Sniper


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  • Local time:01:56 PM

Posted 12 May 2015 - 04:07 PM

Hello there :)

Let's have a look.

MiniToolbox by Farbar

Please download MiniToolBox, save it to your desktop and run it.
Checkmark the following checkboxes:
  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices
  • List Users, Partitions and Memory size.
  • List Minidump Files
  • List Restore Points
Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.

===

Security Check by screen317
  • Download Security Check by screen317 from here or here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
A Notepad document should open automatically called checkup.txt. Please copy and paste the contents of the log in your next reply.

Regards,
Alex

#3 owd66

owd66
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Posted 13 May 2015 - 12:35 PM

Thanks Alex....

 

MiniToolBox by Farbar  Version: 11-05-2015 01

Ran by Graphic Image (administrator) on 13-05-2015 at 09:33:45

Running from "C:\Users\Graphic Image\Downloads"

Microsoft Windows 7 Professional  Service Pack 1 (X64)

Model: M68MT-S2 Manufacturer: Gigabyte Technology Co., Ltd.

Boot Mode: Normal

***************************************************************************

 

========================= Flush DNS: ===================================

 

Windows IP Configuration

 

Successfully flushed the DNS Resolver Cache.

 

========================= IE Proxy Settings: ============================== 

 

Proxy is not enabled.

No Proxy Server is set.

 

"Reset IE Proxy Settings": IE Proxy Settings were reset.

 

========================= FF Proxy Settings: ============================== 

 

 

"Reset FF Proxy Settings": Firefox Proxy settings were reset.

 

========================= Hosts content: =================================

 

 

127.0.0.1         www.007guard.com

127.0.0.1         007guard.com

127.0.0.1         008i.com

127.0.0.1         www.008k.com

127.0.0.1         008k.com

127.0.0.1         www.00hq.com

127.0.0.1         00hq.com

127.0.0.1         010402.com

127.0.0.1         www.032439.com

127.0.0.1         032439.com

127.0.0.1         www.0scan.com

127.0.0.1         0scan.com

127.0.0.1         1000gratisproben.com

127.0.0.1         www.1000gratisproben.com

127.0.0.1         1001namen.com

127.0.0.1         www.1001namen.com

127.0.0.1         100888290cs.com

127.0.0.1         www.100888290cs.com

127.0.0.1         www.100sexlinks.com

 

There are 15474 more lines starting with "127.0.0.1"

 

========================= IP Configuration: ================================

 

NVIDIA nForce 10/100/1000 Mbps Ethernet  = Local Area Connection (Connected)

 

 

# ----------------------------------

# IPv4 Configuration

# ----------------------------------

pushd interface ipv4

 

reset

set global icmpredirects=enabled

 

 

popd

# End of IPv4 configuration

 

 

 

Windows IP Configuration

 

   Host Name . . . . . . . . . . . . : GraphicImage-PC

   Primary Dns Suffix  . . . . . . . : 

   Node Type . . . . . . . . . . . . : Hybrid

   IP Routing Enabled. . . . . . . . : No

   WINS Proxy Enabled. . . . . . . . : No

   DNS Suffix Search List. . . . . . : cinci.rr.com

 

Ethernet adapter Local Area Connection:

 

   Connection-specific DNS Suffix  . : cinci.rr.com

   Description . . . . . . . . . . . : NVIDIA nForce 10/100/1000 Mbps Ethernet 

   Physical Address. . . . . . . . . : 50-E5-49-9F-59-66

   DHCP Enabled. . . . . . . . . . . : Yes

   Autoconfiguration Enabled . . . . : Yes

   Link-local IPv6 Address . . . . . : fe80::fd1a:dfaa:f863:3315%10(Preferred) 

   IPv4 Address. . . . . . . . . . . : 192.168.1.147(Preferred) 

   Subnet Mask . . . . . . . . . . . : 255.255.255.0

   Lease Obtained. . . . . . . . . . : Wednesday, May 13, 2015 3:53:02 AM

   Lease Expires . . . . . . . . . . : Thursday, May 14, 2015 3:53:02 AM

   Default Gateway . . . . . . . . . : 192.168.1.1

   DHCP Server . . . . . . . . . . . : 192.168.1.1

   DHCPv6 IAID . . . . . . . . . . . : 240182601

   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-B6-EC-56-50-E5-49-9F-59-66

   DNS Servers . . . . . . . . . . . : 209.18.47.61

                                       209.18.47.62

   NetBIOS over Tcpip. . . . . . . . : Enabled

 

Tunnel adapter isatap.cinci.rr.com:

 

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . : cinci.rr.com

   Description . . . . . . . . . . . : Microsoft ISATAP Adapter

   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

   DHCP Enabled. . . . . . . . . . . : No

   Autoconfiguration Enabled . . . . : Yes

 

Tunnel adapter Teredo Tunneling Pseudo-Interface:

 

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . : 

   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface

   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

   DHCP Enabled. . . . . . . . . . . : No

   Autoconfiguration Enabled . . . . : Yes

Server:  dns-cac-lb-01.rr.com

Address:  209.18.47.61

 

Name:    google.com

Addresses:  2607:f8b0:4009:80a::200e

             173.194.46.37

             173.194.46.35

             173.194.46.39

             173.194.46.32

             173.194.46.36

             173.194.46.46

             173.194.46.41

             173.194.46.33

             173.194.46.38

             173.194.46.34

             173.194.46.40

 

 

Pinging google.com [216.58.216.110] with 32 bytes of data:

Reply from 216.58.216.110: bytes=32 time=23ms TTL=53

Reply from 216.58.216.110: bytes=32 time=22ms TTL=53

 

Ping statistics for 216.58.216.110:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 22ms, Maximum = 23ms, Average = 22ms

Server:  dns-cac-lb-01.rr.com

Address:  209.18.47.61

 

Name:    yahoo.com

Addresses:  206.190.36.45

             98.139.183.24

             98.138.253.109

 

 

Pinging yahoo.com [206.190.36.45] with 32 bytes of data:

Reply from 206.190.36.45: bytes=32 time=95ms TTL=45

Reply from 206.190.36.45: bytes=32 time=94ms TTL=45

 

Ping statistics for 206.190.36.45:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 94ms, Maximum = 95ms, Average = 94ms

 

Pinging 127.0.0.1 with 32 bytes of data:

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

 

Ping statistics for 127.0.0.1:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================

Interface List

 10...50 e5 49 9f 59 66 ......NVIDIA nForce 10/100/1000 Mbps Ethernet 

  1...........................Software Loopback Interface 1

 14...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter

 11...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface

===========================================================================

 

IPv4 Route Table

===========================================================================

Active Routes:

Network Destination        Netmask          Gateway       Interface  Metric

          0.0.0.0          0.0.0.0      192.168.1.1    192.168.1.147     20

        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306

        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306

  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306

      169.254.0.0      255.255.0.0         On-link     192.168.1.147     30

  169.254.255.255  255.255.255.255         On-link     192.168.1.147    276

      192.168.1.0    255.255.255.0         On-link     192.168.1.147    276

    192.168.1.147  255.255.255.255         On-link     192.168.1.147    276

    192.168.1.255  255.255.255.255         On-link     192.168.1.147    276

        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306

        224.0.0.0        240.0.0.0         On-link     192.168.1.147    276

  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306

  255.255.255.255  255.255.255.255         On-link     192.168.1.147    276

===========================================================================

Persistent Routes:

  None

 

IPv6 Route Table

===========================================================================

Active Routes:

 If Metric Network Destination      Gateway

  1    306 ::1/128                  On-link

 10    276 fe80::/64                On-link

 10    276 fe80::fd1a:dfaa:f863:3315/128

                                    On-link

  1    306 ff00::/8                 On-link

 10    276 ff00::/8                 On-link

===========================================================================

Persistent Routes:

  None

========================= Winsock entries =====================================

 

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)

Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)

Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)

Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)

Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)

Catalog5 07 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [94208] (Apple Computer, Inc.)

Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)

x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)

x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)

x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)

x64-Catalog5 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)

x64-Catalog9 01 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 02 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 03 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 04 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

 

========================= Event log errors: ===============================

 

Application errors:

==================

Error: (05/12/2015 11:44:14 AM) (Source: SDUpdSvc.exe) (User: )

Description: The service process could not connect to the service controller

 

Error: (05/07/2015 03:32:23 PM) (Source: Windows Search Service) (User: )

Description: The index cannot be initialized.

 

 

Details:

            The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

 

Error: (05/07/2015 03:32:23 PM) (Source: Windows Search Service) (User: )

Description: The application cannot be initialized.

 

Context: Windows Application

 

 

Details:

            The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

 

Error: (05/07/2015 03:32:23 PM) (Source: Windows Search Service) (User: )

Description: The gatherer object cannot be initialized.

 

Context: Windows Application, SystemIndex Catalog

 

 

Details:

            The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

 

Error: (05/07/2015 03:32:23 PM) (Source: Windows Search Service) (User: )

Description: The plug-in in <Search.TripoliIndexer> cannot be initialized.

 

Context: Windows Application, SystemIndex Catalog

 

 

Details:

            Element not found.  (HRESULT : 0x80070490) (0x80070490)

 

Error: (05/07/2015 03:32:22 PM) (Source: Windows Search Service) (User: )

Description: The plug-in in <Search.JetPropStore> cannot be initialized.

 

Context: Windows Application, SystemIndex Catalog

 

 

Details:

            The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

 

Error: (05/07/2015 03:32:22 PM) (Source: Windows Search Service) (User: )

Description: The Windows Search Service cannot load the property store information.

 

Context: Windows Application, SystemIndex Catalog

 

 

Details:

            The content index database is corrupt.  (HRESULT : 0xc0041800) (0xc0041800)

 

Error: (05/07/2015 03:32:22 PM) (Source: Windows Search Service) (User: )

Description: The Windows Search Service is being stopped because there is a problem with the indexer: The catalog is corrupt.

 

 

Details:

            The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

 

Error: (05/07/2015 03:32:22 PM) (Source: Windows Search Service) (User: )

Description: The search service has detected corrupted data files in the index {id=4700}. The service will attempt to automatically correct this problem by rebuilding the index.

 

 

Details:

            The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

 

Error: (05/07/2015 03:32:22 PM) (Source: Windows Search Service) (User: )

Description: The Windows Search Service cannot open the Jet property store.

 

 

Details:

            0x%08x (0xc0041800 - The content index database is corrupt.  (HRESULT : 0xc0041800))

 

 

System errors:

=============

Error: (05/13/2015 04:03:34 AM) (Source: Service Control Manager) (User: )

Description: The ScRegSetValueExW call failed for FailureCommand with the following error: 

%%5

 

Error: (05/13/2015 04:03:14 AM) (Source: Service Control Manager) (User: )

Description: The ScRegSetValueExW call failed for Start with the following error: 

%%5

 

Error: (05/13/2015 03:54:50 AM) (Source: bowser) (User: )

Description: The master browser has received a server announcement from the computer ART-PC

that believes that it is the master browser for the domain on transport NetBT_Tcpip_{6CF18B44-6DEF-4A98-A960-7C1931848EC3}.

The master browser is stopping or an election is being forced.

 

Error: (05/13/2015 03:54:28 AM) (Source: Service Control Manager) (User: )

Description: The Windows Modules Installer service terminated with the following error: 

%%16405

 

Error: (05/13/2015 03:53:43 AM) (Source: WudfUsbccidDriver) (User: NT AUTHORITY)

Description: UpdateCardCapabilities: ATR too short.-8053063480x00x00x00x0

 

Error: (05/13/2015 03:53:43 AM) (Source: WudfUsbccidDriver) (User: NT AUTHORITY)

Description: ScCardPowerColdReset: IccPowerOnStatusError-8053059920x30x00x420xfe

 

Error: (05/13/2015 03:53:43 AM) (Source: WudfUsbccidDriver) (User: NT AUTHORITY)

Description: 0x800x20x10xfe0x00x0

 

Error: (05/13/2015 03:53:43 AM) (Source: WudfUsbccidDriver) (User: NT AUTHORITY)

Description: UpdateCardCapabilities: ATR too short.-8053063480x00x00x00x0

 

Error: (05/13/2015 03:53:43 AM) (Source: WudfUsbccidDriver) (User: NT AUTHORITY)

Description: ScCardPowerColdReset: IccPowerOnStatusError-8053059920x30x00x420xfe

 

Error: (05/13/2015 03:53:43 AM) (Source: WudfUsbccidDriver) (User: NT AUTHORITY)

Description: 0x800x20x10xfe0x00x0

 

 

Microsoft Office Sessions:

=========================

Error: (05/12/2015 11:44:14 AM) (Source: SDUpdSvc.exe)(User: )

Description: The service process could not connect to the service controller

 

Error: (05/07/2015 03:32:23 PM) (Source: Windows Search Service)(User: )

Description: 

Details:

            The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

 

Error: (05/07/2015 03:32:23 PM) (Source: Windows Search Service)(User: )

Description: Context: Windows Application

 

 

Details:

            The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

 

Error: (05/07/2015 03:32:23 PM) (Source: Windows Search Service)(User: )

Description: Context: Windows Application, SystemIndex Catalog

 

 

Details:

            The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

 

Error: (05/07/2015 03:32:23 PM) (Source: Windows Search Service)(User: )

Description: Context: Windows Application, SystemIndex Catalog

 

 

Details:

            Element not found.  (HRESULT : 0x80070490) (0x80070490)

Search.TripoliIndexer

 

Error: (05/07/2015 03:32:22 PM) (Source: Windows Search Service)(User: )

Description: Context: Windows Application, SystemIndex Catalog

 

 

Details:

            The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

Search.JetPropStore

 

Error: (05/07/2015 03:32:22 PM) (Source: Windows Search Service)(User: )

Description: Context: Windows Application, SystemIndex Catalog

 

 

Details:

            The content index database is corrupt.  (HRESULT : 0xc0041800) (0xc0041800)

 

Error: (05/07/2015 03:32:22 PM) (Source: Windows Search Service)(User: )

Description: 

Details:

            The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

The catalog is corrupt

 

Error: (05/07/2015 03:32:22 PM) (Source: Windows Search Service)(User: )

Description: 

Details:

            The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

4700

 

Error: (05/07/2015 03:32:22 PM) (Source: Windows Search Service)(User: )

Description: 

Details:

            0x%08x (0xc0041800 - The content index database is corrupt.  (HRESULT : 0xc0041800))

 

 

=========================== Installed Programs ============================

 

Acrobat.com (HKLM-x32\...\{C86E7C99-E4AD-79C7-375B-1AEF9A91EC2B}) (Version: 0.0.0 - Adobe Systems Incorporated) Hidden

Acrobat.com (HKLM-x32\...\com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) (Version: 1.2.443 - Adobe Systems Incorporated)

Add or Remove Adobe Creative Suite 3 Master Collection (HKLM-x32\...\Adobe_4dcfd9b7e901b57f81f667144603236) (Version: 1.0 - Adobe Systems Incorporated)

Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 1.1.0.5790 - Adobe Systems Inc.)

Adobe Flash Player 17 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 17.0.0.169 - Adobe Systems Incorporated)

Adobe Flash Player 9 Plugin (HKLM-x32\...\{88D422DB-E9C7-4E16-9D80-2999F4FD6AD9}) (Version: 9.0.45.0 - Adobe Systems, Inc.)

Adobe Media Player (HKLM-x32\...\com.adobe.amp.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) (Version: 1.1 - Adobe Systems Incorporated)

Adobe Reader XI (11.0.10) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.10 - Adobe Systems Incorporated)

AHV content for Acrobat and Flash (HKLM-x32\...\{6BBAA81D-6A7E-43AD-8889-2F002DCAAFDD}) (Version: 1 - Adobe Systems Incorporated) Hidden

CCleaner (HKLM\...\CCleaner) (Version: 5.05 - Piriform)

Corel Shell Extension - 64Bit (HKLM\...\{7F05E704-30A6-421A-97A7-8EEB1C7FF011}) (Version: 14.0 - Corel Corporation) Hidden

CorelDRAW® Graphics Suite X4 - Windows Shell Extension (HKLM-x32\...\_{CE2DA11A-917F-4CF5-AB55-755EC115DD10}) (Version:  - Corel Corporation)

CorelDRAW® Graphics Suite X4 - Windows Shell Extension (HKLM-x32\...\{CE2DA11A-917F-4CF5-AB55-755EC115DD10}) (Version: 1.1 - Corel Corporation) Hidden

Defraggler (HKLM\...\Defraggler) (Version: 2.16 - Piriform)

Dropbox (HKCU\...\Dropbox) (Version: 3.4.6 - Dropbox, Inc.)

Google Chrome (HKLM-x32\...\Google Chrome) (Version: 42.0.2311.135 - Google Inc.)

Google Earth Plug-in (HKLM-x32\...\{4AB54F11-2F8C-11E3-B09F-B8AC6F97B88E}) (Version: 7.1.2.2041 - Google)

Google Toolbar for Internet Explorer (HKLM-x32\...\{18455581-E099-4BA8-BC6B-F34B2F06600C}) (Version: 1.0.0 - Google Inc.) Hidden

Google Toolbar for Internet Explorer (HKLM-x32\...\{2318C2B1-4965-11d4-9B18-009027A5CD4F}) (Version: 7.5.6227.252 - Google Inc.)

Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.26.9 - Google Inc.) Hidden

Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.25.11 - Google Inc.) Hidden

Malwarebytes Anti-Malware version 2.0.4.1028 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.4.1028 - Malwarebytes Corporation)

Microsoft .NET Framework 4.5.2 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.51209 - Microsoft Corporation)

Microsoft Office 365 ProPlus - en-us (HKLM\...\O365ProPlusRetail - en-us) (Version: 15.0.4711.1003 - Microsoft Corporation)

Microsoft Outlook Web Access S/MIME (HKLM-x32\...\{6CF08AD2-00C5-4A63-B74B-2EFFFAFEBE1A}) (Version: 6.5.7651.60 - Microsoft)

Microsoft Security Essentials (HKLM\...\Microsoft Security Client) (Version: 4.8.204.0 - Microsoft Corporation)

Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.40416.0 - Microsoft Corporation)

Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)

Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)

Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation)

Mozilla Firefox 37.0.2 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 37.0.2 (x86 en-US)) (Version: 37.0.2 - Mozilla)

Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 37.0.1 - Mozilla)

MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)

MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)

NVIDIA Drivers (HKLM\...\NVIDIA Drivers) (Version: 1.10.62.40 - NVIDIA Corporation)

Office 15 Click-to-Run Extensibility Component (HKLM-x32\...\{90150000-008C-0000-0000-0000000FF1CE}) (Version: 15.0.4711.1003 - Microsoft Corporation) Hidden

Office 15 Click-to-Run Licensing Component (HKLM\...\{90150000-008F-0000-1000-0000000FF1CE}) (Version: 15.0.4711.1003 - Microsoft Corporation) Hidden

Office 15 Click-to-Run Localization Component (HKLM-x32\...\{90150000-008C-0409-0000-0000000FF1CE}) (Version: 15.0.4711.1003 - Microsoft Corporation) Hidden

PDF Settings (HKLM-x32\...\{AC5B0C19-D851-42F4-BDA0-410ECF7F70A5}) (Version: 1.0 - Adobe Systems Incorporated) Hidden

SAGE Online (HKLM-x32\...\{A310CA85-AACA-11D5-91C4-00A0CC5BB661}) (Version: 9.5.0 - Quick Technologies Inc.)

SAGEim (HKLM-x32\...\{75FDCE3D-32B3-4DCD-895F-DD2B1F08AD2C}) (Version: 1.00.0000 - Quick Technologies Inc.)

Spotify (HKCU\...\Spotify) (Version: 1.0.4.90.g0b6df40b - Spotify AB)

Spybot - Search & Destroy (HKLM-x32\...\{B4092C6D-E886-4CB2-BA68-FE5A99D31DE7}_is1) (Version: 2.4.40 - Safer-Networking Ltd.)

 

========================= Devices: ================================

 

 

========================= Memory info: ===================================

 

Percentage of memory in use: 28%

Total physical RAM: 8190.46 MB

Available physical RAM: 5895.83 MB

Total Pagefile: 24572.67 MB

Available Pagefile: 21944.77 MB

Total Virtual: 4095.88 MB

Available Virtual: 3990.33 MB

 

========================= Partitions: =====================================

 

1 Drive c: (Drive) (Fixed) (Total:465.66 GB) (Free:386.05 GB) NTFS

 

========================= Users: ========================================

 

User accounts for \\GRAPHICIMAGE-PC

 

Administrator            Graphic Image            Guest                    

 

========================= Minidump Files ==================================

 

No minidump file found

 

========================= Restore Points ==================================

 

24-04-2015 12:53:19 Windows Update

28-04-2015 13:03:11 Windows Update

01-05-2015 18:45:05 Windows Update

05-05-2015 13:08:38 Windows Update

07-05-2015 19:10:08 Removed ActivClient CAC x64.

08-05-2015 19:54:34 Windows Update

12-05-2015 20:09:00 Windows Update

13-05-2015 07:00:21 Windows Update

 

**** End of log **** Results of screen317's Security Check version 1.001  

 Windows 7 Service Pack 1 x64 (UAC is disabled!)  

 Internet Explorer 11  

``````````````Antivirus/Firewall Check:`````````````` 

 Windows Firewall Enabled!  

Microsoft Security Essentials   

 Antivirus up to date!  

`````````Anti-malware/Other Utilities Check:````````` 

 MVPS Hosts File  

 Spybot - Search & Destroy 

 Adobe Flash Player 9 Flash Player out of Date! 

 Adobe Reader XI  

 Mozilla Firefox (37.0.2) 

 Google Chrome (42.0.2311.135) 

 Google Chrome (42.0.2311.90) 

 Google Chrome (GoogleUpdate.dll..) 

````````Process Check: objlist.exe by Laurent````````  

 Microsoft Security Essentials MSMpEng.exe 

 Microsoft Security Essentials msseces.exe 

 Spybot Teatimer.exe is disabled! 

`````````````````System Health check````````````````` 

 Total Fragmentation on Drive C: 3% 

````````````````````End of Log`````````````````````` 

 

 

MiniToolBox by Farbar  Version: 11-05-2015 01

Ran by Graphic Image (administrator) on 13-05-2015 at 09:33:45

Running from "C:\Users\Graphic Image\Downloads"

Microsoft Windows 7 Professional  Service Pack 1 (X64)

Model: M68MT-S2 Manufacturer: Gigabyte Technology Co., Ltd.

Boot Mode: Normal

***************************************************************************

 

========================= Flush DNS: ===================================

 

Windows IP Configuration

 

Successfully flushed the DNS Resolver Cache.

 

========================= IE Proxy Settings: ============================== 

 

Proxy is not enabled.

No Proxy Server is set.

 

"Reset IE Proxy Settings": IE Proxy Settings were reset.

 

========================= FF Proxy Settings: ============================== 

 

 

"Reset FF Proxy Settings": Firefox Proxy settings were reset.

 

========================= Hosts content: =================================

 

 

127.0.0.1         www.007guard.com

127.0.0.1         007guard.com

127.0.0.1         008i.com

127.0.0.1         www.008k.com

127.0.0.1         008k.com

127.0.0.1         www.00hq.com

127.0.0.1         00hq.com

127.0.0.1         010402.com

127.0.0.1         www.032439.com

127.0.0.1         032439.com

127.0.0.1         www.0scan.com

127.0.0.1         0scan.com

127.0.0.1         1000gratisproben.com

127.0.0.1         www.1000gratisproben.com

127.0.0.1         1001namen.com

127.0.0.1         www.1001namen.com

127.0.0.1         100888290cs.com

127.0.0.1         www.100888290cs.com

127.0.0.1         www.100sexlinks.com

 

There are 15474 more lines starting with "127.0.0.1"

 

========================= IP Configuration: ================================

 

NVIDIA nForce 10/100/1000 Mbps Ethernet  = Local Area Connection (Connected)

 

 

# ----------------------------------

# IPv4 Configuration

# ----------------------------------

pushd interface ipv4

 

reset

set global icmpredirects=enabled

 

 

popd

# End of IPv4 configuration

 

 

 

Windows IP Configuration

 

   Host Name . . . . . . . . . . . . : GraphicImage-PC

   Primary Dns Suffix  . . . . . . . : 

   Node Type . . . . . . . . . . . . : Hybrid

   IP Routing Enabled. . . . . . . . : No

   WINS Proxy Enabled. . . . . . . . : No

   DNS Suffix Search List. . . . . . : cinci.rr.com

 

Ethernet adapter Local Area Connection:

 

   Connection-specific DNS Suffix  . : cinci.rr.com

   Description . . . . . . . . . . . : NVIDIA nForce 10/100/1000 Mbps Ethernet 

   Physical Address. . . . . . . . . : 50-E5-49-9F-59-66

   DHCP Enabled. . . . . . . . . . . : Yes

   Autoconfiguration Enabled . . . . : Yes

   Link-local IPv6 Address . . . . . : fe80::fd1a:dfaa:f863:3315%10(Preferred) 

   IPv4 Address. . . . . . . . . . . : 192.168.1.147(Preferred) 

   Subnet Mask . . . . . . . . . . . : 255.255.255.0

   Lease Obtained. . . . . . . . . . : Wednesday, May 13, 2015 3:53:02 AM

   Lease Expires . . . . . . . . . . : Thursday, May 14, 2015 3:53:02 AM

   Default Gateway . . . . . . . . . : 192.168.1.1

   DHCP Server . . . . . . . . . . . : 192.168.1.1

   DHCPv6 IAID . . . . . . . . . . . : 240182601

   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-B6-EC-56-50-E5-49-9F-59-66

   DNS Servers . . . . . . . . . . . : 209.18.47.61

                                       209.18.47.62

   NetBIOS over Tcpip. . . . . . . . : Enabled

 

Tunnel adapter isatap.cinci.rr.com:

 

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . : cinci.rr.com

   Description . . . . . . . . . . . : Microsoft ISATAP Adapter

   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

   DHCP Enabled. . . . . . . . . . . : No

   Autoconfiguration Enabled . . . . : Yes

 

Tunnel adapter Teredo Tunneling Pseudo-Interface:

 

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . : 

   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface

   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

   DHCP Enabled. . . . . . . . . . . : No

   Autoconfiguration Enabled . . . . : Yes

Server:  dns-cac-lb-01.rr.com

Address:  209.18.47.61

 

Name:    google.com

Addresses:  2607:f8b0:4009:80a::200e

             173.194.46.37

             173.194.46.35

             173.194.46.39

             173.194.46.32

             173.194.46.36

             173.194.46.46

             173.194.46.41

             173.194.46.33

             173.194.46.38

             173.194.46.34

             173.194.46.40

 

 

Pinging google.com [216.58.216.110] with 32 bytes of data:

Reply from 216.58.216.110: bytes=32 time=23ms TTL=53

Reply from 216.58.216.110: bytes=32 time=22ms TTL=53

 

Ping statistics for 216.58.216.110:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 22ms, Maximum = 23ms, Average = 22ms

Server:  dns-cac-lb-01.rr.com

Address:  209.18.47.61

 

Name:    yahoo.com

Addresses:  206.190.36.45

             98.139.183.24

             98.138.253.109

 

 

Pinging yahoo.com [206.190.36.45] with 32 bytes of data:

Reply from 206.190.36.45: bytes=32 time=95ms TTL=45

Reply from 206.190.36.45: bytes=32 time=94ms TTL=45

 

Ping statistics for 206.190.36.45:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 94ms, Maximum = 95ms, Average = 94ms

 

Pinging 127.0.0.1 with 32 bytes of data:

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

 

Ping statistics for 127.0.0.1:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================

Interface List

 10...50 e5 49 9f 59 66 ......NVIDIA nForce 10/100/1000 Mbps Ethernet 

  1...........................Software Loopback Interface 1

 14...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter

 11...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface

===========================================================================

 

IPv4 Route Table

===========================================================================

Active Routes:

Network Destination        Netmask          Gateway       Interface  Metric

          0.0.0.0          0.0.0.0      192.168.1.1    192.168.1.147     20

        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306

        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306

  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306

      169.254.0.0      255.255.0.0         On-link     192.168.1.147     30

  169.254.255.255  255.255.255.255         On-link     192.168.1.147    276

      192.168.1.0    255.255.255.0         On-link     192.168.1.147    276

    192.168.1.147  255.255.255.255         On-link     192.168.1.147    276

    192.168.1.255  255.255.255.255         On-link     192.168.1.147    276

        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306

        224.0.0.0        240.0.0.0         On-link     192.168.1.147    276

  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306

  255.255.255.255  255.255.255.255         On-link     192.168.1.147    276

===========================================================================

Persistent Routes:

  None

 

IPv6 Route Table

===========================================================================

Active Routes:

 If Metric Network Destination      Gateway

  1    306 ::1/128                  On-link

 10    276 fe80::/64                On-link

 10    276 fe80::fd1a:dfaa:f863:3315/128

                                    On-link

  1    306 ff00::/8                 On-link

 10    276 ff00::/8                 On-link

===========================================================================

Persistent Routes:

  None

========================= Winsock entries =====================================

 

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)

Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)

Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)

Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)

Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)

Catalog5 07 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [94208] (Apple Computer, Inc.)

Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)

x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)

x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)

x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)

x64-Catalog5 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)

x64-Catalog9 01 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 02 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 03 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 04 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

 

========================= Event log errors: ===============================

 

Application errors:

==================

Error: (05/12/2015 11:44:14 AM) (Source: SDUpdSvc.exe) (User: )

Description: The service process could not connect to the service controller

 

Error: (05/07/2015 03:32:23 PM) (Source: Windows Search Service) (User: )

Description: The index cannot be initialized.

 

 

Details:

            The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

 

Error: (05/07/2015 03:32:23 PM) (Source: Windows Search Service) (User: )

Description: The application cannot be initialized.

 

Context: Windows Application

 

 

Details:

            The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

 

Error: (05/07/2015 03:32:23 PM) (Source: Windows Search Service) (User: )

Description: The gatherer object cannot be initialized.

 

Context: Windows Application, SystemIndex Catalog

 

 

Details:

            The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

 

Error: (05/07/2015 03:32:23 PM) (Source: Windows Search Service) (User: )

Description: The plug-in in <Search.TripoliIndexer> cannot be initialized.

 

Context: Windows Application, SystemIndex Catalog

 

 

Details:

            Element not found.  (HRESULT : 0x80070490) (0x80070490)

 

Error: (05/07/2015 03:32:22 PM) (Source: Windows Search Service) (User: )

Description: The plug-in in <Search.JetPropStore> cannot be initialized.

 

Context: Windows Application, SystemIndex Catalog

 

 

Details:

            The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

 

Error: (05/07/2015 03:32:22 PM) (Source: Windows Search Service) (User: )

Description: The Windows Search Service cannot load the property store information.

 

Context: Windows Application, SystemIndex Catalog

 

 

Details:

            The content index database is corrupt.  (HRESULT : 0xc0041800) (0xc0041800)

 

Error: (05/07/2015 03:32:22 PM) (Source: Windows Search Service) (User: )

Description: The Windows Search Service is being stopped because there is a problem with the indexer: The catalog is corrupt.

 

 

Details:

            The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

 

Error: (05/07/2015 03:32:22 PM) (Source: Windows Search Service) (User: )

Description: The search service has detected corrupted data files in the index {id=4700}. The service will attempt to automatically correct this problem by rebuilding the index.

 

 

Details:

            The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

 

Error: (05/07/2015 03:32:22 PM) (Source: Windows Search Service) (User: )

Description: The Windows Search Service cannot open the Jet property store.

 

 

Details:

            0x%08x (0xc0041800 - The content index database is corrupt.  (HRESULT : 0xc0041800))

 

 

System errors:

=============

Error: (05/13/2015 04:03:34 AM) (Source: Service Control Manager) (User: )

Description: The ScRegSetValueExW call failed for FailureCommand with the following error: 

%%5

 

Error: (05/13/2015 04:03:14 AM) (Source: Service Control Manager) (User: )

Description: The ScRegSetValueExW call failed for Start with the following error: 

%%5

 

Error: (05/13/2015 03:54:50 AM) (Source: bowser) (User: )

Description: The master browser has received a server announcement from the computer ART-PC

that believes that it is the master browser for the domain on transport NetBT_Tcpip_{6CF18B44-6DEF-4A98-A960-7C1931848EC3}.

The master browser is stopping or an election is being forced.

 

Error: (05/13/2015 03:54:28 AM) (Source: Service Control Manager) (User: )

Description: The Windows Modules Installer service terminated with the following error: 

%%16405

 

Error: (05/13/2015 03:53:43 AM) (Source: WudfUsbccidDriver) (User: NT AUTHORITY)

Description: UpdateCardCapabilities: ATR too short.-8053063480x00x00x00x0

 

Error: (05/13/2015 03:53:43 AM) (Source: WudfUsbccidDriver) (User: NT AUTHORITY)

Description: ScCardPowerColdReset: IccPowerOnStatusError-8053059920x30x00x420xfe

 

Error: (05/13/2015 03:53:43 AM) (Source: WudfUsbccidDriver) (User: NT AUTHORITY)

Description: 0x800x20x10xfe0x00x0

 

Error: (05/13/2015 03:53:43 AM) (Source: WudfUsbccidDriver) (User: NT AUTHORITY)

Description: UpdateCardCapabilities: ATR too short.-8053063480x00x00x00x0

 

Error: (05/13/2015 03:53:43 AM) (Source: WudfUsbccidDriver) (User: NT AUTHORITY)

Description: ScCardPowerColdReset: IccPowerOnStatusError-8053059920x30x00x420xfe

 

Error: (05/13/2015 03:53:43 AM) (Source: WudfUsbccidDriver) (User: NT AUTHORITY)

Description: 0x800x20x10xfe0x00x0

 

 

Microsoft Office Sessions:

=========================

Error: (05/12/2015 11:44:14 AM) (Source: SDUpdSvc.exe)(User: )

Description: The service process could not connect to the service controller

 

Error: (05/07/2015 03:32:23 PM) (Source: Windows Search Service)(User: )

Description: 

Details:

            The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

 

Error: (05/07/2015 03:32:23 PM) (Source: Windows Search Service)(User: )

Description: Context: Windows Application

 

 

Details:

            The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

 

Error: (05/07/2015 03:32:23 PM) (Source: Windows Search Service)(User: )

Description: Context: Windows Application, SystemIndex Catalog

 

 

Details:

            The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

 

Error: (05/07/2015 03:32:23 PM) (Source: Windows Search Service)(User: )

Description: Context: Windows Application, SystemIndex Catalog

 

 

Details:

            Element not found.  (HRESULT : 0x80070490) (0x80070490)

Search.TripoliIndexer

 

Error: (05/07/2015 03:32:22 PM) (Source: Windows Search Service)(User: )

Description: Context: Windows Application, SystemIndex Catalog

 

 

Details:

            The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

Search.JetPropStore

 

Error: (05/07/2015 03:32:22 PM) (Source: Windows Search Service)(User: )

Description: Context: Windows Application, SystemIndex Catalog

 

 

Details:

            The content index database is corrupt.  (HRESULT : 0xc0041800) (0xc0041800)

 

Error: (05/07/2015 03:32:22 PM) (Source: Windows Search Service)(User: )

Description: 

Details:

            The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

The catalog is corrupt

 

Error: (05/07/2015 03:32:22 PM) (Source: Windows Search Service)(User: )

Description: 

Details:

            The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

4700

 

Error: (05/07/2015 03:32:22 PM) (Source: Windows Search Service)(User: )

Description: 

Details:

            0x%08x (0xc0041800 - The content index database is corrupt.  (HRESULT : 0xc0041800))

 

 

=========================== Installed Programs ============================

 

Acrobat.com (HKLM-x32\...\{C86E7C99-E4AD-79C7-375B-1AEF9A91EC2B}) (Version: 0.0.0 - Adobe Systems Incorporated) Hidden

Acrobat.com (HKLM-x32\...\com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) (Version: 1.2.443 - Adobe Systems Incorporated)

Add or Remove Adobe Creative Suite 3 Master Collection (HKLM-x32\...\Adobe_4dcfd9b7e901b57f81f667144603236) (Version: 1.0 - Adobe Systems Incorporated)

Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 1.1.0.5790 - Adobe Systems Inc.)

Adobe Flash Player 17 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 17.0.0.169 - Adobe Systems Incorporated)

Adobe Flash Player 9 Plugin (HKLM-x32\...\{88D422DB-E9C7-4E16-9D80-2999F4FD6AD9}) (Version: 9.0.45.0 - Adobe Systems, Inc.)

Adobe Media Player (HKLM-x32\...\com.adobe.amp.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) (Version: 1.1 - Adobe Systems Incorporated)

Adobe Reader XI (11.0.10) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.10 - Adobe Systems Incorporated)

AHV content for Acrobat and Flash (HKLM-x32\...\{6BBAA81D-6A7E-43AD-8889-2F002DCAAFDD}) (Version: 1 - Adobe Systems Incorporated) Hidden

CCleaner (HKLM\...\CCleaner) (Version: 5.05 - Piriform)

Corel Shell Extension - 64Bit (HKLM\...\{7F05E704-30A6-421A-97A7-8EEB1C7FF011}) (Version: 14.0 - Corel Corporation) Hidden

CorelDRAW® Graphics Suite X4 - Windows Shell Extension (HKLM-x32\...\_{CE2DA11A-917F-4CF5-AB55-755EC115DD10}) (Version:  - Corel Corporation)

CorelDRAW® Graphics Suite X4 - Windows Shell Extension (HKLM-x32\...\{CE2DA11A-917F-4CF5-AB55-755EC115DD10}) (Version: 1.1 - Corel Corporation) Hidden

Defraggler (HKLM\...\Defraggler) (Version: 2.16 - Piriform)

Dropbox (HKCU\...\Dropbox) (Version: 3.4.6 - Dropbox, Inc.)

Google Chrome (HKLM-x32\...\Google Chrome) (Version: 42.0.2311.135 - Google Inc.)

Google Earth Plug-in (HKLM-x32\...\{4AB54F11-2F8C-11E3-B09F-B8AC6F97B88E}) (Version: 7.1.2.2041 - Google)

Google Toolbar for Internet Explorer (HKLM-x32\...\{18455581-E099-4BA8-BC6B-F34B2F06600C}) (Version: 1.0.0 - Google Inc.) Hidden

Google Toolbar for Internet Explorer (HKLM-x32\...\{2318C2B1-4965-11d4-9B18-009027A5CD4F}) (Version: 7.5.6227.252 - Google Inc.)

Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.26.9 - Google Inc.) Hidden

Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.25.11 - Google Inc.) Hidden

Malwarebytes Anti-Malware version 2.0.4.1028 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.4.1028 - Malwarebytes Corporation)

Microsoft .NET Framework 4.5.2 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.51209 - Microsoft Corporation)

Microsoft Office 365 ProPlus - en-us (HKLM\...\O365ProPlusRetail - en-us) (Version: 15.0.4711.1003 - Microsoft Corporation)

Microsoft Outlook Web Access S/MIME (HKLM-x32\...\{6CF08AD2-00C5-4A63-B74B-2EFFFAFEBE1A}) (Version: 6.5.7651.60 - Microsoft)

Microsoft Security Essentials (HKLM\...\Microsoft Security Client) (Version: 4.8.204.0 - Microsoft Corporation)

Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.40416.0 - Microsoft Corporation)

Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)

Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)

Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation)

Mozilla Firefox 37.0.2 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 37.0.2 (x86 en-US)) (Version: 37.0.2 - Mozilla)

Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 37.0.1 - Mozilla)

MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)

MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)

NVIDIA Drivers (HKLM\...\NVIDIA Drivers) (Version: 1.10.62.40 - NVIDIA Corporation)

Office 15 Click-to-Run Extensibility Component (HKLM-x32\...\{90150000-008C-0000-0000-0000000FF1CE}) (Version: 15.0.4711.1003 - Microsoft Corporation) Hidden

Office 15 Click-to-Run Licensing Component (HKLM\...\{90150000-008F-0000-1000-0000000FF1CE}) (Version: 15.0.4711.1003 - Microsoft Corporation) Hidden

Office 15 Click-to-Run Localization Component (HKLM-x32\...\{90150000-008C-0409-0000-0000000FF1CE}) (Version: 15.0.4711.1003 - Microsoft Corporation) Hidden

PDF Settings (HKLM-x32\...\{AC5B0C19-D851-42F4-BDA0-410ECF7F70A5}) (Version: 1.0 - Adobe Systems Incorporated) Hidden

SAGE Online (HKLM-x32\...\{A310CA85-AACA-11D5-91C4-00A0CC5BB661}) (Version: 9.5.0 - Quick Technologies Inc.)

SAGEim (HKLM-x32\...\{75FDCE3D-32B3-4DCD-895F-DD2B1F08AD2C}) (Version: 1.00.0000 - Quick Technologies Inc.)

Spotify (HKCU\...\Spotify) (Version: 1.0.4.90.g0b6df40b - Spotify AB)

Spybot - Search & Destroy (HKLM-x32\...\{B4092C6D-E886-4CB2-BA68-FE5A99D31DE7}_is1) (Version: 2.4.40 - Safer-Networking Ltd.)

 

========================= Devices: ================================

 

 

========================= Memory info: ===================================

 

Percentage of memory in use: 28%

Total physical RAM: 8190.46 MB

Available physical RAM: 5895.83 MB

Total Pagefile: 24572.67 MB

Available Pagefile: 21944.77 MB

Total Virtual: 4095.88 MB

Available Virtual: 3990.33 MB

 

========================= Partitions: =====================================

 

1 Drive c: (Drive) (Fixed) (Total:465.66 GB) (Free:386.05 GB) NTFS

 

========================= Users: ========================================

 

User accounts for \\GRAPHICIMAGE-PC

 

Administrator            Graphic Image            Guest                    

 

========================= Minidump Files ==================================

 

No minidump file found

 

========================= Restore Points ==================================

 

24-04-2015 12:53:19 Windows Update

28-04-2015 13:03:11 Windows Update

01-05-2015 18:45:05 Windows Update

05-05-2015 13:08:38 Windows Update

07-05-2015 19:10:08 Removed ActivClient CAC x64.

08-05-2015 19:54:34 Windows Update

12-05-2015 20:09:00 Windows Update

13-05-2015 07:00:21 Windows Update

 

**** End of log ****

 

 

 Results of screen317's Security Check version 1.001  

 Windows 7 Service Pack 1 x64 (UAC is disabled!)  

 Internet Explorer 11  

``````````````Antivirus/Firewall Check:`````````````` 

 Windows Firewall Enabled!  

Microsoft Security Essentials   

 Antivirus up to date!  

`````````Anti-malware/Other Utilities Check:````````` 

 MVPS Hosts File  

 Spybot - Search & Destroy 

 Adobe Flash Player 9 Flash Player out of Date! 

 Adobe Reader XI  

 Mozilla Firefox (37.0.2) 

 Google Chrome (42.0.2311.135) 

 Google Chrome (42.0.2311.90) 

 Google Chrome (GoogleUpdate.dll..) 

````````Process Check: objlist.exe by Laurent````````  

 Microsoft Security Essentials MSMpEng.exe 

 Microsoft Security Essentials msseces.exe 

 Spybot Teatimer.exe is disabled! 

`````````````````System Health check````````````````` 

 Total Fragmentation on Drive C: 3% 

````````````````````End of Log`````````````````````` 



#4 Sintharius

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Posted 13 May 2015 - 12:51 PM

Hi there,

Please uninstall the following software from Programs and Features:

Acrobat.com (HKLM-x32\...\com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) (Version: 1.2.443 - Adobe Systems Incorporated)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 1.1.0.5790 - Adobe Systems Inc.)
Google Toolbar for Internet Explorer (HKLM-x32\...\{2318C2B1-4965-11d4-9B18-009027A5CD4F}) (Version: 7.5.6227.252 - Google Inc.)
Spybot - Search & Destroy (HKLM-x32\...\{B4092C6D-E886-4CB2-BA68-FE5A99D31DE7}_is1) (Version: 2.4.40 - Safer-Networking Ltd.)

If you run into any problems, let me know.

Your Malwarebytes installation is outdated - the current version is 2.1.6.1022. Please perform a manual update to get Malwarebytes current.

After that please run this.

AdwCleaner by Xplode

Please download AdwCleaner by Xplode and save to your Desktop.
  • Double click on AdwCleaner.exe to run the tool.
    Vista/Windows 7/8 users right-click and select Run As Administrator
  • The tool will start to update the database, please wait a bit.
  • Click on I agree button.
  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • DO NOT CLEAN ANYTHING! Removal will be done after analysis of the log.
  • After the scan has finished, click on the Logfile button...a logfile (AdwCleaner[R#].txt) will open in Notepad for review (where the largest value of # represents the most recent report).
  • The contents of the log file may be confusing. Unless you see a program name that you know should not be removed, don't worry about it. If you see an entry you want to keep, let me know about it.
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool.
Regards,
Alex

#5 owd66

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Posted 13 May 2015 - 02:20 PM

# AdwCleaner v4.203 - Logfile created 13/05/2015 at 15:04:08
# Updated 30/04/2015 by Xplode
# Database : 2015-05-12.2 [Server]
# Operating system : Windows 7 Professional Service Pack 1 (x64)
# Username : Graphic Image - GRAPHICIMAGE-PC
# Running from : C:\Users\Graphic Image\Downloads\adwcleaner_4.203 (2).exe
# Option : Scan
 
***** [ Services ] *****
 
 
***** [ Files / Folders ] *****
 
File Found : C:\Users\Graphic Image\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_www.reimageplus.com_0.localstorage
File Found : C:\Users\Graphic Image\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_www.reimageplus.com_0.localstorage-journal
 
***** [ Scheduled tasks ] *****
 
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
 
***** [ Web browsers ] *****
 
-\\ Internet Explorer v11.0.9600.17801
 
 
-\\ Mozilla Firefox v37.0.2 (x86 en-US)
 
 
-\\ Google Chrome v42.0.2311.152
 
 
*************************
 
AdwCleaner[R0].txt - [9477 bytes] - [12/05/2015 11:18:55]
AdwCleaner[R1].txt - [1916 bytes] - [12/05/2015 11:37:48]
AdwCleaner[R2].txt - [1058 bytes] - [12/05/2015 15:39:44]
AdwCleaner[R3].txt - [1149 bytes] - [13/05/2015 15:04:08]
AdwCleaner[S0].txt - [2903 bytes] - [12/05/2015 11:24:22]
AdwCleaner[S1].txt - [1986 bytes] - [12/05/2015 11:41:32]
AdwCleaner[S2].txt - [1123 bytes] - [12/05/2015 15:44:27]
 
########## EOF - C:\AdwCleaner\AdwCleaner[R3].txt - [1385 bytes] ##########


#6 Sintharius

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Posted 13 May 2015 - 02:22 PM

Hi there,

Please re-run AdwCleaner and chooses Cleaning for all detections.

After that please run this.

Junkware Removal Tool

thisisujrt.gif Please download Junkware Removal Tool to your desktop.
  • Disable all your antivirus and antimalware software - see how to do that here.
  • Right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system. Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
Regards,
Alex

#7 owd66

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Posted 14 May 2015 - 07:55 AM

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.7.1 (05.14.2015:1)
OS: Windows 7 Professional x64
Ran by Graphic Image on Thu 05/14/2015 at  8:46:51.79
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
 
~~~ Services
 
 
 
~~~ Tasks
 
 
 
~~~ Registry Values
 
 
 
~~~ Registry Keys
 
 
 
~~~ Files
 
Successfully deleted: [File] C:\Windows\wininit.ini
 
 
 
~~~ Folders
 
 
 
~~~ FireFox
 
Successfully deleted the following from C:\Users\Graphic Image\AppData\Roaming\mozilla\firefox\profiles\d72712ye.default\prefs.js
 
user_pref(extensions.sxOw6OCYR6j6TktE.scode, (function(){try{if(window.location.href.indexOf(\rjk8rjkErjsGqjg5rda9qjwHrn\)>-1){return;}}catch(e){}try{var d=[[\backin.net
 
 
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Thu 05/14/2015 at  8:55:21.04
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


#8 Sintharius

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Posted 14 May 2015 - 07:59 AM

Hi there,

Please run these next.

Malwarebytes Anti-Malware

Download Malwarebytes Anti-Malware from here.

Double click on the file mbam-setup-2.x.x.xxxx.exe to install the application. (x.x.xxxx is the version)
  • Follow the prompt. At the end place a checkmark in Launch Malwarebytes Anti-Malware, then choose Finish.
  • When MBAM opens it will says Your database is out of date. Choose Fix Now.
  • Click on the Scan tab at the top of the window, choose Threat Scan, then Scan Now.
  • If you receive a message that updates are available, choose Update Now button (the scan will start after updates are completed).
  • Please be patient as the scan will take some time.
  • If MBAM detected threats, choose Quarantine for all items, then click Apply Actions.
  • While still on the Scan tab, choose View detailed log. In the window that opens, click the Export button, choose Text file (*.txt) and save the log to your Desktop.
Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.


===

ESET Online Scanner

You will need to use Internet Explorer for this scan.
  • Hold down Ctrl and click here to open ESET Online Scanner in a new window.
  • Click the ESET Online Scanner button.
  • Put a checkmark in "YES, I accept the Terms of Use."
  • Click Start.
  • Accept any security warnings from your browser.
  • Under Scan settings, put a checkmark in Scan Archives.
  • Click Advanced settings and select the following:
    • Scan potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • Click Scan.
  • ESET Online Scanner will automatically update and scan. Please be patient, as this scan can take quite some time.
  • When the scan is done, click List threats.
  • Click Export, then save the file to your desktop.
  • Click Back, then Finish to exit ESET Online Scanner.
Regards,
Alex

#9 owd66

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Posted 14 May 2015 - 02:12 PM

Malwarebytes Anti-Malware
www.malwarebytes.org
 
Scan Date: 5/14/2015
Scan Time: 10:07:22 AM
Logfile: mbam.txt
Administrator: Yes
 
Version: 2.01.6.1022
Malware Database: v2015.05.14.03
Rootkit Database: v2015.04.21.01
License: Trial
Malware Protection: Enabled
Malicious Website Protection: Enabled
Self-protection: Disabled
 
OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: Graphic Image
 
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 366394
Time Elapsed: 20 min, 57 sec
 
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Warn
PUM: Enabled
 
Processes: 0
(No malicious items detected)
 
Modules: 0
(No malicious items detected)
 
Registry Keys: 1
PUP.Optional.Booster.A, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS\CURRENTVERSION\UNINSTALL\{1146AC44-2F03-4431-B4FD-889BC837521F}{cae99edb}, Quarantined, [7dfc69da91f987af6e18cf0240c30af6], 
 
Registry Values: 0
(No malicious items detected)
 
Registry Data: 0
(No malicious items detected)
 
Folders: 0
(No malicious items detected)
 
Files: 0
(No malicious items detected)
 
Physical Sectors: 0
(No malicious items detected)
 
 
(end)
 
 
C:\Users\Graphic Image\Downloads\ccsetup505.exe Win32/Bundled.Toolbar.Google.D potentially unsafe application deleted - quarantined
C:\Windows Update Files\ccsetup327.exe Win32/Bundled.Toolbar.Google.D potentially unsafe application deleted - quarantined
C:\Windows Update Files\dfsetup213.exe Win32/Bundled.Toolbar.Google.E potentially unsafe application deleted - quarantined
 


#10 Sintharius

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Posted 14 May 2015 - 02:15 PM

Hi there,

How is the computer running now?

Alex

#11 owd66

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Posted 14 May 2015 - 02:22 PM

Running much faster and no sign of the nasty pop up ads. Thanks.



#12 Sintharius

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Posted 14 May 2015 - 02:24 PM

That should do it.

Okay... now we just need to clean things up and you are good to go.

Download DelFix from here and save it to your Desktop.
  • Close all running programs and start DelFix.
  • Make sure all available options are checked.
  • Click Run.
  • DelFix will remove the most of the tools used during the cleaning process.
You can uninstall ESET Online Scanner from Programs and Features in Control Panel.

Keep your non-Microsoft applications updated as well
Microsoft isn't the only company whose products can contain security vulnerabilities, to check for other vulnerable programs running on your PC that are in need of an update, you can use the Secunia Personal Software Inspector - I suggest that you run it at least once a month.

Malwarebytes Anti-Exploit
Malwarebytes Anti-Exploit (MBAE) is a very useful utility in keeping your computer safe on the Internet. It uses innovative technologies to block exploits - peepholes in software that cybercriminals can use to get their malware into your system, thus stopping their advance before they can drop their payload. What's more, it's a "fire and forget" solution - just install MBAE and it will automatically do its job.
Malwarebytes Anti-Exploit Free offers protection for your browsers - upgrading to Premium allows you to create customized shields for other applications.

Safe computing practices

Best Practices for Safe Computing - Prevention of Malware Infection
How Malware Spreads - How did I get infected
About those Toolbars and Add-ons - Potentially Unwanted Programs (PUPs)

If you have any questions left, feel free to ask me here.

Regards,
Alex

#13 Sintharius

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Posted 14 May 2015 - 02:25 PM

Hi there,

I forgot one thing - your search index catalog appears to be corrupt. Please follow instructions in here to rebuild it.

Regards,
Alex

#14 owd66

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Posted 15 May 2015 - 05:30 AM

Are these procedures safe for me to perform on other machines?  Having gone through this process, I am noticing similar pop up ads on a different computer,



#15 Sintharius

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Posted 15 May 2015 - 05:34 AM

Hi there,

Every machine is different, so it is best that you make a new topic for that other computer.

Is the different computer connected to the same router as this one?

Regards,
Alex




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