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cpu spikes to 100%


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#1 ivxx420

ivxx420

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Posted 12 May 2015 - 01:13 PM

my laptop keeps freezeing for like a minutue when hardly anything is running ive ran anti virus and malware programs and it says its fine ive also defragged my hd and updated my drivers and windows it does it even after a system restore

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#2 Aura

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Posted 12 May 2015 - 01:42 PM

Hi ivxx420 :)

From what I can see, your Opera browser is taking all your CPU. Is it possible to check the Show processes from all users at the bottom of the Task Manager, then click once on the CPU column to order the CPU usage of the processes from highest to lowest? Once done, take a screenshot and post it here. In addition, I would like you to follow the instructions below please.

3Al62Pm.pngMiniToolBox
  • Download MiniToolBox and move the executable file to your Desktop;
  • Execute MiniToolBox and check the following options:
    • List Installed Programs;
    • List Last 10 Event Viewer Errors;
    • List Devices - Only Problems;
    • List Users, Partitions and Memory size;
      wNeKMCX.png
  • Once this is done, click on Go and wait for the scan to complete;
  • Once the scan is complete, a log will open. Please copy/paste the content of the output log in your next reply;
ik5xYHs.pngSpeccy - Publish a snapshot
Follow the instructions below to download and install Speccy, then to publish a snapshot of your system information:
  • Download and install Speccy from Piriform (the download will start automatically a few seconds after clicking on the Speccy link);
    Note: You can opt-out the Google Toolbar installation if you want;
  • Once Speccy is installed, launch the program and give it a good minute to load all your system information;
  • After that, click on the File menu in the top left corner, and select Publish Snapshot;
  • A window will appear asking you to confirm your decision to publish a snapshot. Click on Yes;
  • A new window will appear after, with a URL link to your snapshot. Click on Copy to Clipboard button to copy that URL to your clipboard, then paste it in your next reply and post it;

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Security Administrator | Sysnative Windows Update Senior Analyst | Malware Hunter | @SecurityAura
My timezone UTC-05:00 (East. Coast). If I didn't reply to you within 48 hours, please send me a PM.





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